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Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Community Outreach Worker (CSS Housing) Reference: 363 Salary: £26,000 - £26,500 per annum Hours: Full-Time, 37.5 hours per week (5 days per week) Reports to: Senior Lead Complex Needs and Community Working base: West Hertfordshire + possible Herts countywide travel. About the Service Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services. The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County. The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to: • Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire., • Ensure that the safety and wellbeing of the client is monitored and reviewed regularly., • Remain a source of independent support for all clients., • Embed a person centred and solution focused approach in all aspects of the role., • Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs. We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Eligibility for blue light card., • Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 3rd July 2026 at 5pm Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged. Interviews will be held on a rolling basis at our Watford Wellbeing Centre N.B. Please quote reference number 363 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, wed love to hear from you. Community Outreach Worker (CSS Housing) Reference: 363... ZIPC1_UKTJ

Do you want to support people with mental health issues in a moment of crisis?\n\nAre you calm, non-judgemental and able to work effectively with people experiencing distress?\n\nIf you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.\n\nCommunity Outreach Worker (Community Support Service CSS)\nReference: 360\nSalary: £26,000 - £27,000 per annum, pro rata\nHours: Part-time, 25 hours a week\nContract: Permanent\nWorking base: St Albans Wellbeing Centre/St Albans food bank centres\n\nAbout the Service\n\nSt Albans & District Foodbank is an independent charity within the Trussell network, operating nine foodbank centres across the district alongside a central warehouse and home delivery service. Over recent years, the Foodbank has developed a “More Than a Foodbank” model, recognising that food insecurity rarely exists in isolation and that many people accessing support are also experiencing poor mental health, debt, housing insecurity, social isolation and wider practical challenges.\n\nAlongside emergency food provision, the Foodbank has developed strong partnership working with Citizens Advice St Albans District, local mental health organisations, statutory services and community groups to create a more joined-up and person-centred support model.\n\nThe Reaching Communities partnership between St Albans & District Foodbank, Citizens Advice and Hertfordshire Mind Network aims to provide integrated practical, emotional and wellbeing support within trusted community settings. The partnership focuses on early intervention, reducing repeat crisis, improving access to support and helping people navigate systems before situations escalate further.\n\nAbout the Role\n\nThe Outreach Worker role is intended to feel fully embedded within the Foodbank environment and wider Foodbank Plus model, working relationally and practically alongside the Wellbeing Team, volunteers and partner organisations to support people experiencing hardship and complex life circumstances.\n\nThe purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:\n\n Expand employment, health and wellbeing, and community engagement\n\n Strengthen existing service provision for financial advice, food security, and homelessness support.\n\n Build strong local partnerships, volunteer networks, and stakeholder relationships.\n\n Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.\n\n To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the police, anti-social behaviour, tenancy enforcement, housing and environmental health services within Hertfordshire.\n\n To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.\n\n To remain a source of independent support for all clients.\n\n Embed a person centred and solution focused approach in all aspects of the role.\n\n * To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.\n\nWe offer:\n\n Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)\n\n An additional day of leave each year for your birthday following completion of probation period.\n\n Ongoing training relevant to your role.\n\n An Employee Assistance Programme.\n\n Eligibility for blue light card.\n\n Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.\n\nBeing able to drive and having access to your own vehicle (or equivalent) is essential for this role.\n\nClosing date for receipt of applications is 6th July 2026 5pm\nInterviews to be held on a rolling basis at the Watford well-being centre\nN.B. Please quote reference number 360 when completing your application for this role.\n\nInterested?\n\nIf you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.\n\nWe welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.\n\nHertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.\n\nNo agencies please

Make a Real Impact - Join Our Team at Alexandra Road! Position: Homelessness Support Worker Location: Hemel Hempstead Salary: £16,110 per annum / £13.77 per hour Hours: Part-time (22.5 hours per week) Fixed Term Contract until 31/03/2027 Join our compassionate team at Alexandra Road, supporting individuals experiencing homelessness or rough sleeping. Based in Hemel Hempstead, the scheme provides move-on accommodation within a safe, welcoming environment for adults aged 18+, where inclusion and respect are at the heart of everything we do. We take a person-centred approach, empowering people to rebuild their confidence, secure long-term housing, and move towards independent living. The Role Assess needs and create personalised support plans Promote independent living skills such as cooking, cleaning and budgeting Contribute to risk assessments and ongoing support plans Support individuals to achieve personal goals and access opportunities, working collaboratively with colleagues and external partnersShifts: Monday - Friday About You You will have experience in care or support, communicate well with people from diverse backgrounds, and feel confident working both independently and alone, as the role involves some lone working. A full UK driving licence and access to a vehicle are required. Hightown Benefits £16,110 per annum (22.5 hours per week)/£13.77 per hour 33 days annual leave, including bank holidays, rising to 35 days with service (pro rata) Blue Light Card, access to discounts for national and local retailers Mileage paid for car usage Workplace pension and life assurance (three times annual salary) Annual performance bonus and monthly attendance bonus Long Service Awards Annual salary and cost of living review Ongoing training and development Employee assistance helplineWe will be shortlisting and interviewing on an ongoing basis so may close the vacancy early. Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks. We are proud to be an Equal Opportunities and Disability Confident employer

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Community Outreach Worker (CSS Housing) Reference: 363 Salary: £26,000 - £26,500 per annum Hours: Full-Time, 37.5 hours per week (5 days per week) Reports to: Senior Lead Complex Needs and Community Working base: West Hertfordshire + possible Herts countywide travel. About the Service Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services. The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County. The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to: • Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire., • Ensure that the safety and wellbeing of the client is monitored and reviewed regularly., • Remain a source of independent support for all clients., • Embed a person centred and solution focused approach in all aspects of the role., • Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs. We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Eligibility for blue light card., • Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 3rd July 2026 at 5pm Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged. Interviews will be held on a rolling basis at our Watford Wellbeing Centre N.B. Please quote reference number 363 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Job title: Community Support Worker (Primary Care Network) Reference Number: 362 Salary: £26,000 - £27,000 per annum Reports to: Team Leader (Complex Needs & Community) Hours: Full time, 37.5 hours per week Work Pattern: Monday – Friday, 9am – 5pm Contract: Permanent Working base: Herts Mind Wellbeing Centre closest to Successful applicant(s). We are looking for a Community Support Worker to join our team. The Primary Care Network Service works in partnership with GP surgeries in Hertfordshire to provide advice, information, onward referral and holistic support to individuals who are experiencing mental ill health or need support with their mental wellbeing. Supporting people in the community in their own homes and our wellbeing centres. Community Support (PCN) Service Objectives • To improve the mental wellbeing of people experiencing mental ill health., • To increase early access to help for people experiencing mental ill health, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers., • To remain a source of independent support for all clients., • To ensure correct access via Primary Care into the HMN service therefore reducing the pressure on GP services, • To contribute to an improvement in the proportion of people with mental ill health who are accessing specialist support via their GP surgery, • To provide an assertive outreach approach for clients that may have complex or multiple needs. The Successful Candidate will • Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing., • Maintain and enhance service delivery standards and effectiveness., • Promoting the service, increasing visibility and being responsive to changing needs., • Provide practical and emotional support to encourage service users to develop their independence within their local community., • Ensure that the safety and wellbeing of service users using the service is monitored and reviewed regularly., • To remain a source of independent support for all clients., • Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities. Key Accountabilities • To receive referrals a wide range of referral pathways., • To undertake initial contact with clients and complete a holistic needs assessment, making use of assertive outreach work to achieve the initial client contact, if required., • To provide holistic support both outreach and in our centres and advocacy services to clients experiencing mental ill health., • Ensure all person-centered risk assessments and support plans are completed as appropriate., • To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services., • To liaise with other agencies to ensure that clients receive appropriate support and continue to remain engaged with the service., • To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs., • To establish effective pathways across a variety of agencies to maximise and provide effective partnership working. We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is on 6th July 2026 at 5pm Interviews to be held on a rolling basis at our Watford Wellbeing centre. Please note: this role may close sooner due to demand in applications. N.B. Please quote reference number 362 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

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