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Resident Liaison Officer (RLO) – Kitchens & Bathrooms Resident Liaison Officer | Tenant Liaison | RLO | Social Housing | Planned Maintenance Job Title: Resident Liaison Officer (RLO) – Kitchen & Bathroom Renewals Location: Ealing, West London (Local Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract / Temp to Perm Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Are you an experienced, customer-focused Resident Liaison Officer (RLO) looking for your next contract in West London We are urgently recruiting a skilled Resident Liaison Officer to join an established social housing contractor delivering a high-volume kitchen and bathroom renewal programme across occupied housing stock in Ealing. Acting as the vital link between residents, site management, and trade operatives, you will oversee tenant engagement from initial home surveys and colour choice selections through to installation access and final customer sign-off. Why Apply for This Role Competitive Hourly Rates: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with reliable weekly pay. Structured Planned Works: Focus on a dedicated, high-volume internal planned maintenance scheme. Local Patch: Work locally within the London Borough of Ealing with consistent, full-time weekday hours. Key Responsibilities: Pre-Start Surveys & Choice Selections: Visit tenants in their homes to explain works schedules, complete pre-start surveys, and guide residents through kitchen and bathroom finish choices. Access Coordination: Manage daily property access, liaising closely with site supervisors and sub-contractors to keep multi-trade replacement schedules running on time. Occupied Home Support: Support residents through the temporary disruption of live plumbing and electrical works, ensuring temporary facilities are arranged where required. Issue Resolution & De-escalation: Handle tenant queries, manage access refusals, and resolve minor on-site disputes before they turn into formal complaints. Handover & Administration: Maintain accurate resident logs, track job progress on internal systems, and conduct post-completion satisfaction surveys. Candidate Profile & Requirements: Prior RLO Experience: Essential. Proven background working as an RLO or TLO within social housing or local authority planned maintenance contracts. Kitchen & Bathroom Scheme Knowledge: Practical understanding of internal refurbishment programmes in live/occupied environments. Full Mobility: Must hold a Full UK Driving Licence and have access to your own vehicle for daily estate visits across Ealing. Soft Skills: Excellent conflict-resolution skills, strong empathy, clear communication, and high organisational ability. How to Apply: If you are an experienced Resident Liaison Officer ready for an immediate start in Ealing, click APPLY NOW with your updated CV for immediate consideration. Keywords: Resident Liaison Officer, Tenant Liaison Officer, RLO, TLO, Customer Liaison Officer, Social Housing, Kitchens and Bathrooms, Planned Maintenance, Decent Homes, Housing Association, Council, Ealing, Acton, Hanwell, Southall, West London

Customer Success Manager – IT Managed Services Salary: Up to £45,000 per annum Location: Harrow, London – Hybrid Working Start Date: Immediate Job Type: Full-time, Permanent Working Pattern: Hybrid – Harrow office, home working and client sites An exciting opportunity has arisen for an experienced Customer Success Manager / Account Manager to join a growing Managed Services Provider delivering end-to-end IT services and technical support to businesses across the UK. This is a commercially focused role combining customer success, account management and business growth. You will manage an existing portfolio of B2B clients, develop strong long-term relationships and identify opportunities to increase revenue through additional services and solutions. Key Responsibilities • Manage and develop a portfolio of B2B customer accounts, • Build strong client relationships and provide an exceptional level of service, • Identify opportunities to increase revenue and grow existing accounts, • Develop new customer relationships and support new business growth, • Work towards monthly, quarterly and annual revenue and margin targets, • Manage sales pipelines, forecasts and commercial opportunities, • Maintain regular contact with customers through calls and face-to-face meetings, • Work closely with internal teams to resolve issues and deliver against customer requirements About You We are looking for a commercially minded, customer-focused professional who is confident managing B2B relationships and comfortable working within a fast-paced technology environment. The successful candidate will ideally have: • 1–5 years' experience within a B2B account management or customer management role, OR 3–7 years' relevant technical customer service experience within a Managed IT Services (MSP) environment, • Strong B2B customer service and relationship management skills, • Previous IT or Managed Services experience is highly desirable, • Good understanding of sales cycles, pipeline management and forecasting, • Strong commercial awareness with the ability to grow revenue and margin, • Excellent written and verbal communication skills, • Strong organisation, prioritisation and time-management skills, • A proactive, self-starting approach and ability to work without constant supervision, • Full right to work in the UK What's on Offer? • Salary up to £45,000 per annum, • Hybrid working across the Harrow office, home and client sites, • Immediate start available, • Career progression and personal development plans, • Funded professional training, • Private medical insurance and company pension, • Modern air-conditioned offices with shower facilities The position will involve some UK travel to customer sites, so candidates should be comfortable attending regular client meetings when required. If you have a background in B2B customer success, account management or technical customer service and want a role where you can take ownership of client relationships while contributing directly to commercial growth, we would be keen to hear from you. Apply today for immediate consideration

Getting customers connected properly means taking ownership of the job from the network all the way through to their home or business. As a self-employed Fibre Engineer, you’ll work across the Openreach network, completing installation and maintenance work across both overhead and underground PIA infrastructure. With immediate start dates available across East, South and West London, this CIS opportunity gives you hands-on work across residential and commercial connections, from network buildouts through to customer installations. What’s in it for you Immediate start dates available Opportunities across East, South and West London Work across the established Openreach network A varied workload covering residential and business customers Hands-on work across both overhead and underground PIA networks CIS payments, with tax deducted and paid directly to HMRC on your behalf Your responsibilities as Fibre Engineer Install new telecom services across overhead and underground networks, including cabling, & subducting Complete customer installations in homes, including internal cabling and service testing Work safely with live network infrastructure including poles, cabinets and ducts Clear minor blockages and complete minor network extensions where required Follow network safety, quality and site-restoration procedures on every job Record completed work accurately using mobile job-management systems What we’re looking for in a Fibre Engineer In-date SA001, S8, SA051C, SA002, SA007, S7, N022, SA020, N037, K8 Hand Rod & Rope, NRSWA SLG and PIA certifications Current SMART Awards or NOPS card Practical knowledge of telecom networks, installation equipment, splicers, Tetra equipment and cable rodding tools Basic IT skills for completing job records and updates through mobile applications Full UK driving licence There are immediate starts available, with 4 positions in East London, 2 in South London and 8 in West London. If you have the required in-date certifications and are ready for your next contract, apply now for this self-employed Fibre Engineer opportunity. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Local Welfare, DHP & Hardship Fund Officer Location: Ealing, West London (W5 2HL) Working Pattern: Hybrid Working, 2 days office / 3 days remote ⏰ Hours: Full Time, Monday to Friday, 35 hours per week Rate: £22.02 PAYE or £28.71 Umbrella per hour Contract: 3 Months (with potential extension) Start Date: ASAP About the Role We are currently recruiting for a Local Welfare Assistance Officer to support residents experiencing financial hardship through the administration of discretionary support schemes. This is an excellent opportunity for an experienced welfare benefits professional to make a genuine difference within the community by assessing applications, providing welfare advice, and helping vulnerable residents access financial assistance and support services. Key Responsibilities Process and assess applications for the Crisis Resilience Fund, including housing-related support payments. Administer applications for: Local Welfare Provision (LWP) Discretionary Housing Payments (DHP) Discretionary Council Tax Support / Hardship Schemes Make fair, accurate and evidence-based decisions in line with legislation and local policy. Provide welfare benefits advice and guidance to residents facing financial difficulties. Support residents in maximising income, reducing expenditure and addressing debt issues. Conduct home visits where required. Liaise with external organisations including charities, housing providers, landlords and the DWP. Maintain accurate case records and performance data. Identify and escalate potentially fraudulent claims. Process awards, payments and case updates using council systems. Essential Experience Applicants must have recent experience in the following areas: Local Welfare Provision / Household Support Fund Assessing emergency financial support and crisis fund applications. Reviewing evidence and determining eligibility. Making decisions in accordance with policy and guidance. Discretionary Housing Payments (DHP) Assessing housing affordability and financial hardship. Processing DHP applications and calculating awards. Applying DHP regulations and local criteria. Discretionary Council Tax Support Schemes Assessing Council Tax Hardship Fund applications. Applying local scheme criteria and calculating discretionary awards. Making accurate and consistent funding decisions. What We're Looking For Strong knowledge of welfare benefits legislation, Housing Benefit and Council Tax Support. Experience making decisions on discretionary payments and welfare support schemes. Excellent analytical and decision-making skills. Strong written and verbal communication skills. Ability to manage a busy caseload and work to strict deadlines. Experience supporting vulnerable residents with professionalism and empathy. Confident using Microsoft Office and case management systems. Ability to work independently and as part of a team. Why Apply? Hybrid working arrangement. Competitive hourly rates. Opportunity to make a positive impact on residents facing financial hardship. Immediate start available. Potential contract extension.If you have recent experience administering Local Welfare Provision, Discretionary Housing Payments and Council Tax Hardship Schemes, we'd love to hear from you. Apply today to be considered. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background. At Eastertoun Primary our vision is to promote a whole school working ethos to ensure pupils are given the chance to flourish, learn, achieve and develop i

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Work Strata are hiring warehouse operatives for our well-known engineering client based in Eye, Suffolk. Successful candidates' daily responsibilities will include working to company procedures, assisting in the packing and shipping process, transporting stock around the warehouse using delivery cag

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