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Job Title: Housing Tenancy Officer\n\nLocation: Hounslow, West London - Hybrid working (3 days office/visits, 2 days remote)\n\nHourly rate £21.91 PAYE / £29.15 Umbrella per hour\n\nContract Length: 6-month contract (possibility of extension)\n\nWorking Pattern: Full Time, Monday - Friday, 36 hours\n\nASAP Start\n\nAbout the Role\n\nWe are seeking an experienced Housing & Tenancy Officer to join our team and act as the primary point of contact for residents across a patch of approximately (Apply online only) general needs properties. This is a fast-paced and varied role where you will be responsible for delivering high‑quality tenancy management services and ensuring compliance with relevant legislation and organisational policies.\n\nKey Responsibilities\n\nManage a designated patch of general needs tenants, providing responsive and proactive tenancy support.\nOversee mutual exchanges and successions in line with current legislation.\nCarry out tenancy audits across 20-30% of your stock annually.\nComplete resettlement visits, 9‑month tenancy checks, and other routine visits.\nMonitor and support compliance with gas safety requirements.\nHandle low‑level antisocial behaviour (ASB) issues and support residents with more complex cases.\nWork closely with the legal team on the collaborative management of legal cases.\nPartner with key internal teams including Income, Tenancy Sustainment, and ASB, as well as wider services and stakeholders.About You\n\nYou are an experienced Housing Officer who can confidently manage a diverse workload and "hit the ground running."\nYou have a strong understanding of housing legislation, tenancy procedures, and best practice.\nYou are collaborative, resilient, and committed to delivering excellent resident-focused services.\nAlthough training will be provided on internal housing systems and council processes, a solid foundation in tenancy management is essential. \n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for an experienced Income Maximisation Officer to join their Housing and Regeneration Directorate. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the cl

You will play an important role in the proactive recovery of outstanding Non-Domestic Rate debt and the maintenance of accounts throughout the recovery cycle. This is an opportunity to work across the full debt recovery cycle within a fast-paced, high-accountability environment, supporting the effec

Salary: £38,976 - £47,229 per annum Job Introduction Job Title: Income Maximisation Officer Salary Range: £38,976 - £ 47,229 per annum Permanent - Fulltime Location: Civic Centre, 44 York Street, Twickenham, TW1 3BZ Would you like to join a hardworking, diverse, and friendly team. Every day will offer an opportunity to make a positive difference. If “yes” then come and join the Income maximisation team who are responsible for supporting people in temporary accommodation, particularly to ensure that they do not become homeless due to debt. About the role Case Management - You will be responsible for managing a patch of rent accounts to proactively maximise income collection on current and former tenant accounts adhering to the Councils procedure to ensure maximum collection. Knowledge - You will be assessing and assisting tenants to maximise their income by ensuring that they are claiming their full benefit entitlements and managing existing debt by offering detailed advice around Housing Benefit and Universal Credit claims. Financial Support - You will be providing financial advice to tenants to ensure that they can afford their charges and not become homeless from the accommodation. Where necessary, identify and refer to external agencies to provide additional support and assistance to ensure successful tenancy sustainment. Customer Service - You will be assisting tenants to improve their financial situation, by regularly arranging and participating in any welfare benefits take up campaigns or surgeries as required. Fast-Paced work environment – capability to thrive in a busy and demanding setting. Communication & Interpersonal Skills – excellent verbal and written communication with strong relationship building abilities. Organisation & record Keeping - exceptional skills in managing tasks and maintaining accurate records. Experience with complex Customers - extensive background in working with individuals who have diverse and complex needs. Resilience & teamwork - ability to work both independently and collaboratively, demonstrating adaptability and perseverance. Essential Qualifications, Skills and Experience Demonstrate an understanding of all welfare-based benefits in context of this role and able to give advice to clients regarding entitlement. Experience of working with the public and ability to give advice regarding debt management and income maximisation. The ability to undertake a wide range of financial tasks, including carrying out affordability assessments. Maths and English GCSE grade C and above or equivalent. Other essential information: Home visits are essential to this role, and you will be part of a duty rota to attend the office three days per week. Indicative Recruitment Timeline: Closing Date: Sunday 19th April 2026 Shortlisting Date: Week commencing Monday 20th April 2026 Interview Date : TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any ___ throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of ___ designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

A major employment agency is seeking an experienced Income Maximisation Officer for the London Borough of Richmond & Wandsworth. The role involves managing temporary accommodation accounts, maximizing income collection, and providing financial advice to vulnerable households. Candidates must have st

A local council in Twickenham seeks a dedicated Income Maximisation Officer to support tenants in temporary accommodation.

Job Title: Income Maximisation Officer. If “yes” then come and join the Income maximisation team who are responsible for supporting people in temporary accommodation, particularly to ensure that they do not become homeless due to debt. You will be responsible for managing a patch of rent account

If you answer yes, join the Income maximisation team who are responsible for supporting people in temporary accommodation, particularly to ensure that they do not become homeless due to debt. You will be responsible for managing a patch of rent accounts to proactively maximise income collection on c

Maximise income recovery through intervention. Knowledge of income management and relevant housing legislation. If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Income Officer, Rent Arrears Officer or Income Recovery Officer. You will be responsible for delivering a proactive and customer-focused income management service while ensuring compliance with. Maximising rental income through.

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to £41k per annum. Being responsible for the collection of rental income

We are looking for an Income Collection Officer to join our Homes Team, undertaking a range of income collection duties relating to rent and service charge income for private rented and social housing residents. You will provide a coordinated, flexible, and effective income collection service and wi

Job Title: Income Officer Location: North West England Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in the North West of England is seeking an Income Officer to support the effective management and collection of rental income across its housing por

Lead, manage, and support a team of Income Officers, driving performance and service delivery Oversee rental income collection and arrears management across the Birmingham patch Monitor team KPIs and implement strategies to maximise income recovery Provide guidance on complex arrears cases, includin

Other organisations may call this role Rent Income Officer, Income Management Officer, Rent Arrears Officer, Income Recovery Officer, Housing Income Officer, Rent Collections Officer, or Arrears and Income Officer. As an Income Officer, you will deliver an effective rent arrears recovery and income

Key requirements: Experience working in a housing and income collection setting Background in credit control with practical knowledge of income recovery processes Confident using housing management systems to monitor and manage accounts Solid understanding of the legal framework for housing includin

Pinnacle Group are looking for an Income Collection Officer to join our Homes Team to undertake a range of income collection duties relating to rent and service charge income for the private rented sector and social housing residents. You will provide a coordinated, flexible, and effective income co

We're recruiting an experienced Income Recovery & Enforcement Officer to join a busy Income Management Team. Income Recovery & Enforcement Officer. This is a fast-paced, target-driven position where you'll balance firm decision-making with a customer-focused approach, helping residents sustain tenan

A progressive local authority in the UK is seeking a Benefits and Housing Needs Officer to join their team focused on Income Collection.

A reputable housing provider in Greater London is seeking a Rental Income Support Officer to manage rent accounts and maximize rental income while supporting residents. The role requires experience in income collection, a strong understanding of housing legislation, and excellent communication skill

A leading recruitment agency is seeking an Income Officer based in the South East. Candidates should demonstrate strong organizational skills and the ability to work with vulnerable residents to enhance their household income.

A local government authority in Greater London is seeking a proactive team member to manage a cohort of clients.The role entails ensuring timely recovery and enforcement of arrears actions to meet performance indicators.Ideal candidates will possess strong customer service skills and the ability to

A leading recruitment agency is seeking an enthusiastic individual for a housing income collection role in Camden, Greater London. You will handle income collection and initiate legal actions while ensuring accessibility and support for residents.

This Income Officer will play a key role, being responsible for managing rental income and ensuring effective arrears recovery, helping to sustain tenancies and support our communities. If this Income Officer role is of interest please apply or contact. We are seeking a proactive and experienced Inc

We’re looking for an Income Officer to join our team and play a vital role in managing rent accounts while working closely with customers to prevent and reduce rent arrears. Income Officer - 12 Month Contract (30hrs). This role offers the opportunity to make a real difference by supporting custome

A local government authority in England is seeking Financial Assessment & Income Officers to join their team.

If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer looking for your next opportunity, Pertemps Network Group would love to hear from you. Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Su

Experience of working with the public and ability to give advice regarding debt management and income maximisation. If “yes” then come and join the Income maximisation team who are responsible for supporting people in temporary accommodation, particularly to ensure that they do not become homele

Are you an experienced Housing Income Officer looking for your next opportunity in a fast-paced income management environment?. As a Housing Income Officer, you will manage a dedicated portfolio of rent accounts, taking responsibility for reducing arrears, maximising rental income and supporting res

We're looking to recruit an experienced Income Officer on behalf of our social housing client in Liverpool. This is a great opportunity for someone with strong income management or rent arrears experience within social housing, as you'll play a key role in maximising rent income, supporting tenants

A local housing management company in the United Kingdom is seeking a Housing Income Officer to handle a portfolio of rent accounts, aiming to reduce arrears and maximize rental income. This high-volume, resident-facing role involves negotiating sustainable repayment plans, advising on income maximi

Financial Assessment & Income Officers. Your key responsibilities as an Assessment and Income Officer will include:. Reviewing welfare benefit entitlement and helping with claims where needed to maximise income.

Income Team Housing Advice Service - To maximise income from clients placed in Emergency Accomodation - Longer Term TA placements through timely recovery and enforcement action. Assessing client Income and agreeing an affordable payment plan to clear arrears accrued.

A community-focused organization in the UK is seeking an Income Officer for a 12-month part-time contract. Candidates need experience in income management or housing, strong communication skills, and the ability to maintain accurate records. This position offers the chance to make a significant impa

A local authority in the UK is seeking a Temporary Accommodation Income Officer to manage rent collection and support vulnerable residents in sustaining their homes. The role involves pro-active rent collection, ensuring income maximization, and providing support to clients.

Conduct Trade Reconstruction reviews of Fixed Income / OTC activity, using Global Relay, Audio platforms and various Marex data sources. Marex Financial Ltd are searching for Senior Surveillance Compliance officer to join their team in London. The role focusses on Surveillance (Trade and Comms) acro