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Human Resources Advisor Location: West Drayton UB7 9BL and some travel to Acton and Leyton (expenses can be claimed) Permanent: Full Time, 40 hours per week. Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive Employee Relations Advisor to join our dynamic People Team. This isn’t a back-seat, supportive role. You'll be the go-to expert for ER matters in our Purfleet site, leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions. Enjoy the opportunity to drive ER excellence! Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more - no two days truly are the same! Why Join Us as an Employee Relations Advisor at Ocado Logistics? Work you will be proud of: Join Ocado as our talented Employee Relations Advisor and enjoy the opportunity to make a valuable difference, where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation. Flexibility: Work-life balance is a priority at Ocado. Be empowered: This role offers the perfect blend of independence and support. You'll have the autonomy to manage your own caseload, but you'll also have the support of a dedicated team to help you grow and develop. We nurture our people to success, offering career pathway opportunities and development plans - 87% of our salaried roles are filled by internal colleagues! Am I the right fit? To be successful in this role, you will need previous ER experience gained within a fast-paced, high-volume environment, combined with: • Up to date knowledge of UK employment law, • A highly organised approach with the ability to prioritise and multitask when dealing with volume cases., • The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion., • Including being present in some meetings and taking notes., • The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience, • CIPD qualifications, desirable If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Even if you don’t meet all the criteria, your unique perspective and enthusiasm could be a valuable addition to our team. Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor. Your Next Steps Once you apply, our friendly Talent Acquisition team will review your application. If successful our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have. What we offer you Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our Offerings: • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life., • Private Medical Cover: Rest easy with comprehensive private medical insurance., • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave., • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching., • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more., • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme., • Share Schemes: Join exciting share plans to participate in our success., • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants., • Financial Protection: We offer Income Protection and Life Assurance for financial security. About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Join Ocado Logistics, where there are bags of possibilities. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

Human Resources Advisor West Drayton UB7 9BL and some travel to Acton and Leyton (expenses can be claimed) Permanent: Full Time, 40 hours per week. Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive Employee Relations Advisor to join our dynamic People Team. This isn’t a back-seat, supportive role. You'll be the go-to expert for ER matters in our Purfleet site, leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions. Enjoy the opportunity to drive ER excellence! Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more - no two days truly are the same! Why Join Us as an Employee Relations Advisor at Ocado Logistics? Work you will be proud of: Join Ocado as our talented Employee Relations Advisor and enjoy the opportunity to make a valuable difference, where your ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation. Flexibility: Work-life balance is a priority at Ocado. Be empowered: This role offers the perfect blend of independence and support. You'll have the autonomy to manage your own caseload, but you'll also have the support of a dedicated team to help you grow and develop. We nurture our people to success, offering career pathway opportunities and development plans - 87% of our salaried roles are filled by internal colleagues! Am I the right fit? To be successful in this role, you will need previous ER experience gained within a fast-paced, high-volume environment, combined with: • Up to date knowledge of UK employment law, • A highly organised approach with the ability to prioritise and multitask when dealing with volume cases., • The ability to keep accurate records of all actions and documentation relating to cases being managed through to conclusion., • Including being present in some meetings and taking notes., • The passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience, • CIPD qualifications, desirable If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Even if you don’t meet all the criteria, your unique perspective and enthusiasm could be a valuable addition to our team. Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor. Your Next Steps Once you apply, our friendly Talent Acquisition team will review your application. If successful our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have. What we offer you Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our Offerings: • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life., • Private Medical Cover: Rest easy with comprehensive private medical insurance., • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave., • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching., • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more., • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme., • Share Schemes: Join exciting share plans to participate in our success., • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants., • Financial Protection: We offer Income Protection and Life Assurance for financial security. About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Join Ocado Logistics, where there are bags of possibilities. Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

Relationship Support Officer ?? Harrow, London ?? £30,000 - £35,000 ?? Permanent | Full-Time ?? Office-Based - 5 Days Per Week We are currently seeking a Relationship Support Officer to join a well-established international banking organisation within their Branch Banking team in Harrow. This is an excellent opportunity for an individual with banking experience who is looking to develop their career within Corporate, Commercial, and SME Banking. The successful candidate will support Relationship Managers with portfolio management, client servicing, credit proposal processing, and ongoing account administration. Key Responsibilities • Support Relationship Managers with the day-to-day management of client portfolios, • Prepare and process credit proposals, including balance sheet, cash flow, and income statement analysis, • Review documentation, account activity, payment history, and facility information, • Maintain strong relationships with existing customers and respond promptly to client queries, • Monitor account performance, credit movements, overdue documents, and payments, • Support renewals of limits, insurance policies, stock reports, and facility documentation, • Liaise with internal departments including Operations and Credit to ensure efficient customer servicing, • Attend client meetings alongside Relationship Managers where required and prepa...

About the Role: As a Corporate Collections Officer, you will be responsible for managing the recovery of outstanding invoices and debts, ensuring timely collection of income and maintaining accurate financial records. Corporate Collections Officer Location: Civic Centre, High Street, Uxbridge

Brent, London £21.41 per hour (PAYE) / £28.19 per hour (Umbrella) We are currently recruiting for an experienced Income Project Officer to join a busy Housing Management team within a London Borough on a 3-month temporary contract. This is an excellent opportunity for a proactive housing professional to play a key role in income maximisation and tenant support. The Role As an Income Project Officer, you will be responsible for maximising rental income through effective arrears management, providing support to tenants, and delivering targeted income recovery projects across a range of housing services. Key Responsibilities Maximise income through rent collection and arrears management across varied tenures Provide advice and support on welfare benefits, including Universal Credit Engage directly with tenants through home visits and case management to resolve arrears issues Work across services to deliver a joined-up, person-centred approach Monitor accounts and take appropriate action to reduce arrears and prevent debt escalation Support tenancy sign-ups to ensure rent is collected from day one Prepare reports and maintain accurate records in line with performance and compliance requirements Identify and manage fraud risks and misrepresentation cases Attend court and enforcement proceedings where requiredAbout You We're looking for candidates who have: Experience in income collection, rent arrears, or housing management Strong knowledge of housing benefits and welfare reform Experience supporting vulnerable tenants and complex cases Excellent communication and negotiation skills Ability to manage a busy caseload independently Good IT skills and experience using housing or case management systems A proactive, customer-focused approach with a strong sense of accountabilityWhat's on Offer Competitive rate: £21.41 PAYE / £28.19 Umbrella Opportunity to contribute to a high-performing income service Valuable local authority experience Immediate start available

Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on call as well as two weekends in a month. You will then be allocated to 1 day per week and 1 weekend in a month to be on standby. The weekly standby you will do will run from 6pm-6pm and the weekend standby you cover will be Friday 6pm – Monday 6pm. On the days you are on standby, you may not have any call outs or prebooked visits. On these occasions you would be paid a standby rate of £22 for the full day, you could be called out anytime including late at night. You will work for your team’s region, but you must be prepared to travel up to 50 miles. Please do not apply to this role if you are interested in full time work or have other part time work where you cannot commit to three days during the week and two weekends in a month. FYI - In hours is 8-6pm and out of hours is 6pm-8am • £22 per 24-hour period standby, • £14.50 per hour in hours rate, • £17 in hours call out rate, • £18 out hours prebooked visit, • £37.50 per hour out of hours rate What we are looking for: • Driving license and access to own vehicle, • Attention to detail (proven experience), • Organisation, • Customer service / customer facing experience, • Flexibility, • Somebody comfortable with a week’s course of training

A reputable housing provider in West London is seeking an experienced Housing Officer (fully site based) to join their housing operations team on a temporary basis. Location: West London Rate: £29.49 per hour Umbrella / £23.00-23.07 PAYE Contract: Temp Working Pattern: 35 hours per week | 5 days office based Start Date: Immediate Start Available DBS: Clear DBS required The ideal housing professional will be managing under 500 properties across multiple sites throughout West London. This opportunity would suit a highly capable housing professional with strong all-round tenancy and neighbourhood management experience, particularly within Housing Associations/Local Authority or community-focused providers. This is a hands-on role requiring someone who can confidently manage a varied patch, take ownership of cases and collaborate with staff whilst delivering an excellent resident-focused service. Key Responsibilities: Managing a designated patch of residential properties. Delivering end-to-end tenancy management services. Conducting tenancy audits, home visits, and estate inspections. Investigating and resolving anti-social behaviour cases. Managing tenancy breaches and enforcement action where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Working closely with Income Officers to address rent arrears and tenancy sustainment issues. Liaising with internal departments, contractors, local authorities, and external agencies. Handling resident complaints and resolving complex housing issues. Ensuring compliance with housing legislation, policies, and regulatory requirements. Supporting void management and tenancy sign-up processes. Maintaining accurate records and case management notes.Essential Experience: Housing Officer / Neighbourhood Officer experience Social Housing, Local Authority or Housing Association background ASB case management experience Tenancy management and tenancy sustainment knowledge Estate inspections and resident engagement Knowledge of housing legislation and safeguarding Minimum 3-5 years’ experience within social housing Strong end-to-end housing management experience Proven background managing: ASB cases Rent arrears Void management Tenancy audits Up-to-date knowledge of housing legislation and tenancy management practice Experience working within a smaller Housing Association environment would be highly advantageous Strong IT skills and experience using housing management systemsDesirable Level 3 Housing qualification or willingness to work towards CIH membershipYou will be an organised, resilient and customer-focused housing professional capable of managing complex tenancy issues independently whilst contributing positively within a small collaborative team environment. The successful candidate will be comfortable balancing tenancy sustainment, enforcement, resident engagement and operational performance across a busy neighbourhood patch. If you are an Housing or Neighbourhood Officer looking for your next long-term opportunity within a respected housing organisation, Apply Today

Senior Housing Benefit Officer Harrow, London Temporary Full Time An excellent opportunity has become available for an experienced Senior Housing Benefit Officer to join a Local Authority in Harrow. This is a senior position within the Housing Benefits team, supporting the delivery of a high-quality financial assessments and benefits service whilst ensuring compliance with legislation, maximising subsidy income and supporting some of the borough's most vulnerable residents. THE ROLE The Senior Housing Benefit Officer will play a key role in the delivery of Housing Benefit, Council Tax Benefit and Financial Assessment services, providing technical expertise, quality assurance and support to the wider team. Key responsibilities include: Assessing complex Housing Benefit, Council Tax Benefit and Financial Assessment claims, including self-employed, student and social care cases. Supporting and deputising for Team Leaders when required across operational and performance management activities. Quality checking assessments completed by officers to ensure compliance with legislation, DWP standards and local procedures. Managing benefit appeals, preparing tribunal submissions and representing the Council at appeal hearings and court proceedings. Supporting the recovery of overpaid benefits and ensuring effective collection and recovery processes are maintained. Providing technical advice and guidance to officers on complex legislation, policy changes and benefit regulations. Working closely with internal departments, external agencies and the Department for Work and Pensions to achieve service objectives and performance targets.THE CANDIDATE The successful candidate will have substantial experience working within a Housing Benefits environment and possess strong technical knowledge of benefits legislation. The ideal candidate will have: A minimum of three years' experience working within a Housing Benefits team. In-depth knowledge of Housing Benefit and Council Tax Benefit legislation and regulations. Experience dealing with complex assessments, appeals and overpayment recovery. Strong communication skills with the ability to deal effectively with customers, elected members, MPs and stakeholders. Excellent organisational skills with the ability to manage a demanding workload and competing priorities. Strong IT skills and experience using Housing Benefits systems and Microsoft Office applications.THE CONTRACT WORKING HOURS: Full Time, 36 Hours Per Week LENGTH OF CONTRACT: 3 Month Contract RATE: The pay for the role is £30.02 per hour LTD company rate. The PAYE equivalent is £25.59 per hour, inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate

We are seeking an experienced Quality Assurance and Standards Officer to support a key housing compliance and rent review programme, alongside wider housing rents, income and valuation responsibilities. For the initial 3 months, the successful candidate will lead a project to: Reconcile Affordable Rent agreements and confirm GLA approvals. Review and rationalise service charges on Affordable Rent properties. Investigate and correct London Affordable Rent (LAR) properties charged above prescribed rates. Review rents across the portfolio, identify any overcharges and implement appropriate refund processes. Undertake a valuation rationalisation exercise across approximately 7,500 properties ahead of rent convergence modelling.The ideal candidate will have substantial experience in social housing rents, rent compliance, service charges, housing finance and property valuations, with strong analytical and data management skills. This is an excellent opportunity to lead a high-profile project with significant impact across a large housing portfolio

Job Title: Finance & Income Officer Location: Ealing, W5 2HL - Hybrid working (3 days office / 2 days remote) Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role An exciting opportunity has arisen for an experienced Finance & Income Officer to join a busy public‑sector housing finance team. You will play a key role in supporting income and expenditure activity across temporary accommodation and housing services, ensuring accurate financial records, compliant processing, and effective financial control in a high‑volume, deadline‑driven environment. This role is ideal for a finance professional with strong local authority or housing experience who enjoys working collaboratively across finance, housing, and supplier teams. Key Responsibilities Income & Expenditure Support Provide hands‑on support for income and expenditure activity within a local authority or public sector housing environment, ensuring financial transactions are accurately recorded and reconciled. Maintain robust financial records, ensuring compliance with internal controls, policies, and agreed deadlines. Support account reconciliations, month‑end and year‑end processes, and investigate variances to ensure financial integrity across housing and temporary accommodation accounts.Purchase‑to‑Pay & Supplier Management Process supplier invoices, ensuring accuracy, compliance, and timely payment in line with financial procedures. Raise purchase orders and requisitions, supporting budget holders to ensure correct coding, authorisation, and audit trails. Assist with accruals, payments, and financial adjustments, working closely with central finance teams to meet reporting deadlines. Liaise confidently with suppliers, internal budget holders, and corporate finance colleagues to resolve invoice queries and discrepancies promptly and professionally.Financial Systems, Reporting & Administration Use corporate finance systems (including Business World / Unit4) to track expenditure, maintain accurate records, and support financial reporting. Apply strong MS Excel skills to maintain spreadsheets, produce basic financial reports, monitor budgets, and support reconciliation activity. Operate effectively in a high‑volume financial environment, maintaining attention to detail while meeting competing priorities. Maintain clear audit trails and financial documentation to support internal and external audit requirements. About You You will bring: Proven experience working in a local authority or public sector finance or housing environment, supporting income and expenditure activity. Demonstrable experience with supplier invoice processing, purchase orders, requisitions, accruals, and payments. Confidence liaising with a wide range of stakeholders, including suppliers, budget holders, housing teams, and central finance. Strong working knowledge of MS Excel and experience using corporate finance systems such as Business World (Unit4). Excellent organisational skills, with the ability to manage workloads, meet deadlines, and maintain accuracy in a fast‑paced setting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser