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Job Title: Operations Manager (Serious Injury) Level: Manager Reports to: Director of Legal Services Operations Purpose of Role A member of the leadership team, the operations manager will be responsible for the driving operational excellence, effective leadership and management of the Serious Injury operations including onboarding, colleague engagement, customer service, MI & Data reporting, resource planning and people performance & routines. This role is accountable for achieving agreed KPIs, embedding continuous improvement, and ensuring compliance with regulatory and technical standards. Success will be defined by consistent delivery of performance targets and demonstrable impact on business outcomes. Key Accountabilities: Leadership & Management of Serious Injury Operations · Lead & motivate all colleagues through Team Leaders to achieve performance targets, high engagement and excellent customer service. · Create a culture of continuous improvement and high levels of colleague engagement who contribute to the overall operational plan · Motivate and lead the team, through the Team Leader community being accountable for oversight and management of all performance metrics across your direct reporting line · Anticipate operational risks and issues establishing plans to mitigate negative impacts on case progression, customer service, regulatory compliance and technical quality · Lead the ongoing analysis of process performance and design of new process initiatives to enhance service, efficiency and financial performance. Support strategic change programmes to deliver new solutions. · Own & manage the documentation of all agreed operational processes ensuring regular checks and balances against agreed practices and ensuring actions in place to resolve adherence gaps. Operational Planning, Resource Management & Performance Reporting · Accountable for resource planning for Serious Injury including full visibility of recruitment, attrition and talent moves across all areas. To also includes resource planning and productivity performance · Responsible for all operational performance including monitoring and analysis of case progression, productivity, cash income & client service excellence · Coordinate and support the Serious Injury Operational Plan to ensure delivery of all agreed activity and initiatives including systems, process, people, customer, trading tactics, business projects and key client requirements. Colleague Capability & Talent Development · Build a high-performing, engaged team through coaching, mentoring, and development plans. · Responsible for maintenance and development of the skills and talent frameworks across Serious Injury to ensure consistent pipeline of colleagues available to fill vacancies as required. · Identify key talent and develop individual plans to accelerate capability within the department as well as into others areas of the business. Key Performance Indicators Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support. · Acceptance Rates / Conversion of new recommendations. · Case Progression · Cash Flow and cycle times · Financial & Trading Performance · Recruitment & Attrition Rates · NPS / Customer Satisfaction / Trust Pilot and other service relating metrics. · Colleague Engagement Rates · More will follow as role grows. Person Profile A results-driven leader with proven ability to deliver operational performance in a fast-paced, high-performing environment. A person who is personally motivated by creating team capability and harnessing business values and purpose to generate an environment of high performance and contemporary learning. · Demonstrates accountability for measurable outcomes · Drives success through people management, process excellence, commercial and risk management · Strong analytical and problem-solving skills with a focus on data-driven decisions · Inspires and motivates teams to achieve ambitious targets · Pragmatic and decisive, balancing strategic vision with operational detail · Ability to translate strategic objectives into measurable operational plans · Skilled in performance management techniques and coaching for results · Expertise in resource planning and risk mitigation · Track record of driving continuous improvement and efficiency gains · Acts with drive, pace and passion and able to work in a fast moving environment · Able to make informed and timely decisions showing responsibility for outcomes whether positive or negative · Emotional Intelligence by understanding their own emotions, as well as empathising with others and maintaining a positive work environment · Demonstrate consideration of our company values in day to day decision making. · Be a cultural ambassador by displaying our values and behaviours in every aspect of the work they do. · Willing to explore and embrace new technologies which can support the business and our clients into alternative ways of managing their claims Essential · Previous experience of leading an operation 150FTE plus which included resource planning, recruitment, managing performance & productivity, ideally in a professional services environment. · IT skills – including Microsoft Word; Microsoft Teams; PowerPoint & Excel. Any experience of Power BI or similar data tools would be useful. · Strong capability in managing and making decisions in allHR processes · Financial acumen to understand and manage budgets and P & L · Experienced in the use and interpretation of MI and data and able to present to executive level as and when required. Personal Development There is the opportunity for high performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law. Salary Information The annual salary range for this role is £50,000 - £70,000. Equal Opportunities Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone. We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity on the Minster Law site. Final note • The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion.

About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. Purpose of the role To develop and grow the Transport business in the UK and Ireland by utilising strategic marketing and promotion of the brand. To help Camira achieve its Vision 2030 goal of building a leading position in UK & Ireland with turnover of £6.5m. The day to day To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements Deliver annual sales, GSM and NSM targets for the region while growing volumes and product range within existing accounts. Build Camiras presence as the preferred textile partner by promoting products, providing samples/marketing materials, and engaging with operators, OEMs, designers, and manufacturers. Actively manage a live project pipeline from early specification to contract award, identifying major projects, securing specifications, and tracking status, value, profitability and timing through CRM tools. Acquire new business, seek out market opportunities, maintain strong customer relationships, and negotiate contracts and price increases to maximise margin. ?Maintain accurate CRM records, forecasts and customer activity, using data and market intelligence to identify growth opportunities, performance gaps and competitor insights. Other Considerations Strong organisational, time-management, and communication skills, with confidence using CRM systems and digital reporting tools. Commercially curious with the ability to understand customer business models, support planning and forecasting, and manage core administrative and reporting activities. Self-motivated, ambitious, and eager to develop within the Transport sales function, demonstrating sound commercial judgement and effective problem-solving. Skilled at building trusted relationships internally and externally, showing professionalism, ethics, attention to detail, and the ability to remain calm under pressure Full Drivers licence Valid Passport (Due to the nature of the role, traveling abroad is occasionally required) 23 Days + Bank holidays - plus option to buy Camira Values Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future. Apply today At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics. TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? Estimating and bid pricing activities in M Group are governed by the Schedule of Delegated Authorities (SODA) and Work Winning Governance Procedures. The Managing Estimator will lead the estimating function for high-value framework contracts and complex project-specific tenders, ensuring pricing strategies are competitive, compliant, and commercially sound. This role requires a highly experienced, commercially astute professional with the ability to mentor Estimators, challenge assumptions, and influence winning strategies to support the Groups growth and margin targets. Working closely with the Chief Estimator and Managing Estimators, this role sets the estimating strategy, systems, governance, and assurance frameworks. It leads estimating activities for high-value and strategic tenders, ensuring full compliance with SODA and Work Winning Governance procedures. Responsibilities include overseeing complex cost estimates, providing expert commercial and technical input to bid strategies, and reviewing and challenging tender submissions to ensure risks, opportunities, and contingencies are robustly addressed. Acting as the primary contact for estimating governance at tender reviews and stage gates, the role also drives continuous improvement in estimating processes, tools, and market intelligence. What you'll bring Ability to manage workloads of the team. demonstration that they can work with wider Estimating Community Leadership Proven leadership in an estimating environment, with the ability to influence bid strategies. Advanced technical and commercial understanding of construction methods, market trends, and pricing approaches. Expertise in estimating software, cost modelling, and financial forecasting. Strong negotiation and stakeholder management skills. Exceptional analytical, organisational, and problem-solving skills. Ability to operate under pressure and meet demanding deadlines on multiple concurrent bids. Full UK driving license Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care for you with a health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! 25days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDSTA#LI-LK1 TPBN1_UKTJ

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £124, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

Remote (Bath office 1 day per month).We’re partnered with a fast-growing tech startup focused on how brands and retailers use data.Their AI platform brings together data science, immersive visualisation, and large-scale machine learning to optimise product ranges, plan shopper journeys, and drive

We’re partnering with a venture-backed startup led by a.They’re now looking for a Senior/Staff AI Engineer to own and evolve the core “brain” service behind this assistant, the system that powers reasoning, retrieval, and dialogue in real time.Intro call where we talk about the role.Technica

Permanent - Full-time employment.This role is for an experienced AI Engineer with proven production experience building LLM-based systems for long, noisy and highly regulated text documentation, ideally highly regulated domains.You will take technical ownership of NLP and LLM systems already in live

It is for engineers who are driven to build exceptional systems and expect their work to compound for years.You will own product surfaces end-to-end — from data model to API to UI — and be held to a bar where.Own major product areas from zero → production → scale.Design and imp

Water Utility Company based in Yorkshire region of England.Let us tell you about all the great reasons to join us here at Yorkshire Water:.We offer a competitive salary, depending on experience (£55,000 to £70,000).A company car lease/allowance scheme (£2,510 cash allowance).Annual incentive rela

The Global Regulatory Policy and Intelligence team is accountable for monitoring changes in the external regulatory environment worldwide. Global Regulatory Policy & Intelligence Undergraduate. Global Regulatory Policy & Intelligence.

People Assessment - Risk, Intelligence & Due Diligence – Private Equity.

Global Regulatory Policy & Intelligence Undergraduate. Global Regulatory Policy & Intelligence. The Global Regulatory Policy and Intelligence team is accountable for monitoring changes in the external regulatory environment worldwide.

An exciting opportunity for a Power BI Developer to join a major UK retail organisation’s finance team, working closely with their analytics function to drive data storytelling, reporting automation, and self-service analytics adoption across the business.Reporting to the BI Manager, you’ll coll

Our client is a growing IT software and data services organisation delivering business intelligence and reporting solutions to a diverse client base, including financial services and insurance.

Business Intelligence, Power BI, SQL, DAX, Power Query, CRM Systems, Process Mapping, Data Analysis, Stakeholder Management, Systems Optimisation. BUSINESS INTELLIGENCE & SYSTEMS ANALYST. Opportunity for a Business Intelligence & Systems Analyst to join a well-established facilities organisation ope

Pearlfinders is the ultimate sales intelligence platform, delivering vital data and information to fuel the sales and marketing of a stellar client list.

We’re working with a West Midlands–based business looking to add a Business Intelligence Developer to their reporting team. Business Intelligence Developer.

On behalf of AWE, we are looking for a Organisational Intelligence Lead - (Inside IR35/PAYE) for a 12 -month contract working on a hybrid basis and with an expectation of 2 days attendance in the Green Park, Reading office What if you could work on something that you can't test but cannot afford to

Job description:Cost Intelligence ManagerHello! Thanks for stopping by.

Reader in Artificial Intelligence (Machine Learning, NLP, Reinforcement Learning, and AI Security)The Department of Computer Science wishes to appoint academics to strengthen our growing Artificial Intelligence and Machine Learning Research Group.

Company description:We are seeking a highly skilled senior AI Technology Sales specialist to join the team responsible for building and deploying cutting-edge AI solutions across a broad range of clients in the Consumer Packaged Goods (CPG), General Merchandise,

On behalf of AWE, we are looking for a Organisational Intelligence Lead - (Inside IR35/PAYE) for a 12 -month contract working on a hybrid basis and with an expectation of 2 days attendance in the Green Park, Reading office.

The Senior Cost Intelligence Data Analyst provides rigorous and defensible cost intelligence for our major infrastructure client. This position sits within the specialist Cost Data Intelligence and Analytics team who support a variety of complex infrastructure programmes across transport, water, ene

A leading information services company in Greater London is seeking a TMT Senior Analyst to provide insights for global clients in the Technology, Media, and Telecoms sector.The ideal candidate will have a degree in business or finance, and strong analytical and problem-solving skills.Responsibiliti

A maritime intelligence company in Greater London is seeking a Senior Counterparty Risk Analyst to conduct research and deliver exceptional risk assessments for customers in the maritime industry.

A leading energy organization is seeking a Senior Advisor to shape the future of flexibility markets.In this pivotal role, you will lead the strategic function for flexibility markets, provide high-quality analysis, and guide senior stakeholders with actionable insights.The ideal candidate will have

You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence.

Collaboration with various stakeholders is key to develop trading-ready intelligence.

A global Information Services firm is looking for a Chief Product Officer for Technology and Sales Intelligence. This pivotal role involves leading product strategy, driving commercial performance, and shaping the future of market intelligence solutions.

A leading maritime intelligence firm in Greater London seeks a Senior Counterparty Risk Analyst to conduct thorough research and assessments for clients in the maritime sector.

Business Intelligence Consultant (Chemicals Vertical) BIC Remote (United Kingdom). ResourceWise is a leading commodity pricing and market intelligence company specializing in forest products, chemicals, and renewable fuels. Chemical Intelligence, and WRI.

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As our Finance Intelligence Engineer, you’ll be the critical bridge between finance excellence and AI innovation – teaching AI systems to think about money the way elite CFOs do, then scaling that expertise to millions of founders. We are looking for an Finance Intelligence Engineer who can brid

Head of Engineering at Well‑funded data intelligence platform. Lead engineering strategy and execution for a rapidly scaling data intelligence platform. Well‑funded data intelligence platform.

Lloyd’s List Intelligence delivers trusted maritime data, analytics, and insight that keeps global trade moving. Powered by 3,000+ intelligence sources, proprietary AIS data, and a global network of analysts, we provide real‑time visibility into the world’s fleets, trade flows, and risks. By c

A leading data and research firm in Greater London is seeking a CRM Report Consultant to build and maintain reports using SQL Server Reporting Services (SSRS).You will collaborate with implementation consultants to gather reporting requirements and ensure data accuracy.The ideal candidate has experi

The Business Intelligence (BI) Analyst independently delivers moderate to complex analyses and BI solutions that support business decision-making.

A leading cybersecurity firm is hiring a Threat Intelligence Analyst to enhance the Security Operations Centre for a major UK Critical National Infrastructure organisation.

We’re looking for a Corporate Fraud Intelligence Officer to join our successful counter fraud team.

Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. Board Intelligence is a high-growth SaaS and advisory business. Represent Board Intelligence at industry events, webinars, and networking opportunities to generate leads.

This is that proverbial next step role that's all about growth, development and true realisation of your data science potential (so maybe it doesn't suit those who've already done it too many times before in big teams and corporates)! Technically its advantageous if you have previously worked with m

Microsoft Copilot Lead – AI Productivity Lead.London (Hybrid, 2–3 days on site).This role requires an experienced Microsoft Copilot Lead to own the design, deployment, and optimisation of enterprise‑wide AI productivity solutions across the digital workplace.You will be accountable for turning

A UK government agency is seeking candidates for a Cyber Direct Entry program into military cyber roles, offering salaries starting at £42,782 with progression up to over £60,000.Ideal candidates should have a passion for cybersecurity, analytical skills, and the ability to communicate technical c

Business Intelligence Consultant (Chemicals Vertical). ResourceWise is a leading commodity pricing and market intelligence company specializing in forest products, chemicals, and renewable fuels. Chemical Intelligence, and WRI.

With 1,000+ intelligence professionals serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!. Technical expertise in tactical and operational threat intelligence including specific uses of data such as malware intelligence, malicious

ICit Business Intelligence is dedicated to empowering finance leaders, such as CFOs and Financial Controllers, to enhance their financial and operational planning.

A global professional services company is looking for a SOC - Cyber Threat Intelligence Analyst in London. The role focuses on proactive threat hunting and intelligence analysis to bolster the SOC's defense capabilities. Key responsibilities include analyzing threat intelligence, developing knowledg

Performing comprehensive investigations on high-risk alerts, correlating intelligence from multiple sources and supporting incident response. Producing intelligence-informed reporting, document non-conformities, track adversary trends, and ensure alignment of cyber practices with regulatory requirem