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IT Support Analyst Manchester - On site Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting an IT Support Analyst as part of a second line team to provide exceptional desk-side customer service to users in our London office and remote customer service to other offices as required. This role will be office based, from our central Manchester office with the role being a 5 day a week on site position, Monday to Friday, rotating between 08:30 - 16:30 and 09:30 - 17:30. Candidate Overview We are looking for candidates who ideally hold the following skills and experience: • Experienced in a customer facing IT support role, ideally in a corporate environment., • Able to demonstrate exceptional customer service skills and deal with stakeholders at all levels of the business., • Ability to troubleshoot issues with Windows 10/11, Office 2016+, Microsoft 365, laptops, iPhones, iPads, printers and networking devices., • Comfortable using ticket management and service management systems., • Show a desire to continue to develop your technical skill set. What happens next? Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow.We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BONF

As a Business Analyst, you'll play a vital role in delivering impactful change by leading complex projects independently.We're looking for an experienced BA who can confidently take ownership of a large project and drive it forward as the primary BA.Experience in digital transformation is desirable

Manchester, United Kingdom - £325/day - Inside IR35 Contract Reference: JS Industry: IT & Telecommunications Contact: Recruitment Team About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning consultancy (UKIT awards including Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence). Our work impacts 40M+ UK citizens across departments including DWP, MoJ, and HM Passport Office. Role Summary We're seeking a Google Tag Manager (GTM) Specialist to support the Digital Workplace Function, partnering with the Email and Microsoft Office product teams within Collaboration & Communication Services (C&CS). You'll own event tracking strategy, tagging, and data-layer quality to power reliable analytics and performance insights for internal digital services. You'll collaborate with a Senior Performance Analyst and a multidisciplinary team. What you'll do * Own GTM implementation (web/app): plan, configure, and maintain tags, triggers, variables, and templates for robust, low-latency tracking. * Data layer & taxonomy: define/extend a scalable event schema and data-layer spec; document naming conventions and governance. * Consent & privacy: implement Consent Mode v2, CMP integrations, and tagging that respects privacy, security, and accessibility standards. * Server Side tagging (sGTM): design and/or maintain Server Side containers to improve data quality and control. * GA4 & BigQuery: ensure high-fidelity event collection, parameters, and user properties; validate exports to BigQuery for downstream analysis. * Debugging & QA: use Preview/Debugger, tag audits, and monitoring to detect regressions; create automated checks where feasible. * Stakeholder enablement: translate business questions into trackable events and KPIs; create clear implementation guides and runbooks. * Reporting enablement: collaborate on Looker Studio/Power BI dashboards by ensuring clean, trustworthy tracking inputs. * Performance & reliability: minimise tag bloat, resolve conflicts, and optimise loading strategies. * Change management: manage releases via versioning, environments, and rollback plans; integrate with agile delivery. Essential skills & experience * 4-6+ years in GTM/GTM Server Side and GA4 implementation (web and/or app). * Strong data layer design, event modelling, and taxonomy governance. * Hands-on with Consent Mode v2, CMP integrations, PII controls, and privacy-by-design. * Comfortable with BigQuery (schemas, QA, basic SQL for validation). * Proficient in Looker Studio (for validation/health views; storytelling a plus). * Solid debugging across environments; familiarity with browser dev tools & network requests. * Clear communicator; can turn business needs into measurable tracking plans. * Experience working in agile, with version control and change management for tags. Desirable * Server Side GTM in production (GA4, Ads, custom endpoints). * Power BI and/or Azure Data Services exposure. * Public-sector or large-scale internal service experience. * Basic JavaScript/TypeScript for custom templates and tag logic. * Understanding of accessibility implications for tagging and measurement. Compliance & standards * Adheres to digital service standards, accessibility principles, and data governance. * Ensures tagging does not degrade user experience or expose sensitive data. Contract & logistics * Day rate: £325/day Inside IR35 * Location: Manchester (hybrid options considered) * Duration: Contract, with potential extension * Clearance: BPSS/SC welcome; sponsorship can be supported where applicable.

The Lead Business Analyst will lead the design and delivery of business analysis across complex or large-scale change and technology projects. It involves managing other Business Analysts, leading business design workstreams, and ensuring high-quality outputs aligned with governance and strategic g

As the Technical Team Lead, you’ll oversee 2nd line technical support, improve CRM and business systems performance, and lead a 1st Line Application Support Analyst. Are you an experienced IT professional looking to step into a leadership role? We’re seeking a confident and capable individual to

Insight Analyst Manchester – 2 days a week in the office Up to £33,000 The Role As an Insight Analyst, you’ll be working in a supportive Insights team of 10, covering both web and business data. This is a generalist position, giving you the chance to get stuck into a mix of learning data, transactional data, and wider business information. You’ll focus on turning data into actionable insights, helping stakeholders across the business make informed decisions. Your day-to-day will include: • Managing and improving Power BI reports, including taking ownership of the backlog, • Using SQL (and ideally Python) to extract, transform, and analyse data, • Building dashboards and visualisations to tell compelling stories with data, • Presenting insights clearly and confidently to stakeholders Your Skills and Experience • SQL experience, • Power BI, • Python is desirable but not essential, • Strong communication skills – able to explain findings to non-technical audiences What’s in it for you? • Salary up to £33,000, • Hybrid working with 2 days a week in the Manchester office, • Chance to work across a variety of datasets, building a strong foundation for your analytics career, • Supportive team environment with a track record of developing early-career analysts If interested, apply via the link!

Sign in to set job alerts for “Service Desk Engineer” roles. Reporting to the IT Service Desk Manager the IT Support Analyst will be responsible for providing 2nd line IT Support to the JD business users. To maintain a high degree of customer service for all support queries and adhere to all ser

Perform a gap analysis on a Business Unit’s PAM controls, mapping existing controls against the company’s PAM controls. Engage with users to investigate activity and understand if accounts are interactive and/or privileged. Gather, understand and document requirements as communicated by the engi

Excellent opportunity within a progressive company for a BI Support Analyst. Monitor the performance and availability of BI tools and ensure service standards are met. Proven ability to translate business requirements into BI solutions.

You will have excellent organisational and prioritisation skills, the ability to communicate with a wide range of audiences, be people-focused whilst have a good analytical eye, a customer-oriented approach to training, with a focus on providing excellent support to end-users and have the ability to

LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade,

Technical Business Analyst – Local Government IT Transformation (Fixed Term Contract). We are recruiting on behalf of a London-based Local Government organisation that is undertaking a major IT transformation programme. Work closely with technical teams (networks, cyber, cloud, infrastructure, arc

Work with ambiguity, bringing clarity and simplifying complexity. Lead IT Business Analyst x4 - UK Wide. A sustainability mindset and the ability to embed it into solutions.

Engage with stakeholders across operations and technology to elicit, document, and prioritise requirements. Proven experience as a Business Analyst in financial services. Ability to work independently within a consulting/project delivery model.

This is an excellent opportunity if youre looking to build or progress your career in residential childcare, as our client is committed to staff development, comprehensive training, and genuine career progression opportunities. Residential Childrens Support Worker / Senior Support Worker Sefton, Li

You'll work within a close-knit team of 6, with amazing support from Managers, Multi-Disciplinary teams, and Outdoor experts-all dedicated to helping children find their path to brighter futures. Enthusiasm & Resilience : You're eager to make a difference and handle challenges with positivity. We ar

To arrange an informal meeting or telephone discussion to discuss this rewarding post, please contact Colette Leigh (Service Director) on 07966 459 027 or Gender is considered to be an occupational requirement - Equality Act 2010 Vacancy Reference Number: 87409 Applications for this role must b

Proven experience as a Business Analyst delivering IT-enabled change. Strong skills in process mapping, workflow analysis, and business modelling tools. Analytical mindset with structured problem-solving in complex systems.

The size, complexity and heritage of the estate will present you with some truly fascinating and often unique challenges. Essential criteria With experience as a Property Project Manager or Surveyor within an environment of occupied spaces, youre the e

Educated to degree level or equivalent in either Engineering or ConstructionProven experience in a Construction/Engineering related rolePC literate with strong Microsoft Office skillsA professional and refined negotiator with sound commercial acumen and judgmentHighly organised with a pragmatic and

The size, complexity and heritage of the estate will present you with some truly fascinating and often unique challenges. Essential criteria With experience as a Property Project Manager or Surveyor within an environment of occupied spaces, youre the e

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to start earning in Business Analysis? Limited spaces avai

The size, complexity and heritage of the estate will present you with some truly fascinating and often unique challenges. Essential criteria With experience as a Property Project Manager or Surveyor within an environment of occupied spaces, youre the e

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

We’re committed to sustainability and to driving success for our customers, our business and ourselves. Full time, United Kingdom, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Poland, Norway, Spain, Sweden, Switzerland. Travel Technology Busi

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

Engage with stakeholders across operations and technology to elicit, document, and prioritise requirements. Ability to work independently within a consulting/project delivery model. Business Analyst – Transfer Agency Projects.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. You will learn industry-recognised methodologies, including busi

As a Senior Project Manager with South Staffs Water, you'll orchestrate the delivery of critical infrastructure with precision and purpose. Join a dynamic and forward-thinking team as a Senior Project Manager with South Staffs Water, where you'll play a key leadership role in delivering complex capi

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. You will learn industry-recognised methodologies, including busi

This is an exciting opportunity for someone who thrives at the. Data Analyst with strong data expertise. Partner with Systems Program Managers on tooling changes, root-cause analysis, and workflow audits.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your

We’re working with a fast-growing, pan-European research and strategy consultancy that helps progressive organisations, campaigns and non-profits make better decisions. They combine polling, modelling, data science and insights to influence strategy across multiple countries - think high-impact, p

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your

As the Senior Analyst, you will be a core member of the team that’s responsible for all reporting & insight capabilities, using a sophisticated & modern tech stack; you’ll be well-versed in SQL, data visualization (Looker preferred but not essential) as well as ideally having prior experience wi

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your

Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, y

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Trainee Business Analyst Programme Job Guarantee Included. Comp

Competitive pay - High quality training- we provide all the training you need to deliver first class support; - 28 days holiday in your first year (Pro-rata), increasing to 33 day after five years and then 38 days after ten-years' service. Hours per week, (3 shifts) Benefits of joining or team.

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. Ready to start earning in Business Analysis? Limited spaces avai

Without our incredible team of Support Workers, we simply wouldnt be who we are today.

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your

Travel Technology Business Analyst - UK, Virtual, EUROPE Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Travel Technology Business Analyst Remote Full time

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. You will learn industry-recognised methodologies, including busi

Support children and young people with daily living activities, including personal care, education, and recreational activities. Excellent communication skills and the ability to build positive relationships with children, families, and colleagues. A genuine passion for working with children and you

The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your studies, dedicated recruitment support with CV rewrite, interview preparation, and access to exclusive job opportunities. You will learn industry-recognised methodologies, including busi

As a Care Support Worker you will assist with personal care and support tasks, enabling our service users to make informed choices, promoting their independence and dignity in line with their person-centred care plan. Working as part of a team, you will build strong relationships with your colleague

Trainee Business Analyst Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first Business Analyst role. The programme includes earning BCS certification recognised by UK employers, expert tutor support throughout your