It customer service jobs in Gloucester - Page 3Create job alerts

This is a brand-new, permanent opportunity to join a small, yet highly successful team as Customer Support Specialist as they embark on a new journey within the Gloucester area. Offering bespoke and tailored software solutions, our client pride themselves on their exceptional service on offer to each of their clients and they are looking for likeminded people to enhance their customer journey. The role is ideal for someone who enjoys problem‑solving, communicating with customers, and working with data to drive improvements. Although knowledge of the optical industry is advantageous, as long as you have a strong desire to succeed and a customer focussed mindset, our client will be dedicated to providing in-depth training and support to ensure you succeed in the role. They have ambitious growth plans so progression opportunities will be available! Responsibilities include but are not limited to: -Providing high quality customer support and assistance with regard to any incoming enquiries -Analysis of data, maintaining accurate records, and identifying opportunities for operational improvement where possible -Working closely alongside internal teams to enhance customer experience and service delivery -Contribute towards a positive, collaborative working environment Candidate Attributes: -Exceptional customer service skills with ability to communicate at all levels -Desire to build strong working relationships with both clients and colleagues -Good IT skills with use of Microsoft Office applications -Ability to work to your own initiative -Flexible and adaptable approach to work alongside a small team Hours: Monday – Friday, 9am – 5:30pm Salary: Circa £30,000 per annum depending on experience

An exciting opportunity for a Car Sales Executive within the Glouchester area has arisen for our Motor Trade Client. The successful Car Sales Executive will be representing a franchise-approved car dealership and will be well versed in providing exceptional levels of customer service. Benefits: Starting basic salary of £22,500 per annum Access to performance-related commission providing uncapped on-target earnings of £40,000+ per annum. Personal company car. 31 days annual holiday allowance (any bank holidays worked, you gain a day off in lieu to compensate for it), with your holiday allowance increasing over the length of service. Holiday pay based on a 12-month average of wages. Full manufacturer-approved training. Company pension and various staff benefits, including staff company purchase discounts, various health care provisions, and access to hundreds of high street and online retailer discounts. Fantastic long-term career prospects with an AM Top 200 retailer and a business awarded a "star'’ rating in the Sunday Times annual ‘Best Companies to Work For' listing.Duties: Maintaining an outstanding product knowledge of the cars and vehicles you are selling Ensuring that you are providing an excellent level of customer service Carrying out Vehicle Demonstrations and Test Drives Meeting Car Sales Targets Advising on and upselling on finance, insurance and accessories.For your hard work as a Car Sales Executive for our client you can expect to earn an OTE of £40,000 per annum. It is essential that you hold a current UK driving License and have a real passion for Car Sales and the Motor Trade. To apply for this position, please forward your CV to Sarena Abbott quoting the job reference number or call our office for a chat about this position. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a new job within the Motor Trade get in contact today. © Perfect Placement UK Ltd – See our website for details

This is a senior, hands-on Technical Applications Engineer role within a smart manufacturing and metrology environment, supporting complex customer applications, technical sales activity, and development projects across precision engineering sectors. The brief is deliberately broad. The priority is capability. The ideal hire is someone who has been there, done it, is technically credible in front of customers, and can operate with a high degree of autonomy. Longer term, this role will form part of the succession plan for team leadership, coaching, and technical direction. The role You will work closely with sales, customers, and internal technical teams, acting as the technical authority on applications, feasibility, and solution development. While the role broadly spans the areas below, the split is flexible and will evolve with the individual. Key responsibilities Technical Applications & Sales Support Providing high-level technical support to sales and client development activities Carrying out demonstrations, feasibility studies, and application trials using metrology and measurement equipment Supporting customer visits, installations, and solution definition on-site Acting as a trusted technical advisor to customers and internal stakeholders Delivering technical training and knowledge transfer where appropriate Technical Development & Projects Contributing to bespoke technical solutions beyond standard equipment resale Working on projects involving equipment, fixturing, software, logic, enclosures, and machine programming Supporting the delivery of technically robust, commercially viable solutions Subcontract Measurement & Technical Capability Undertaking subcontract measurement work for key customers and partners Maintaining hands-on expertise with existing equipment and developing capability on new technologies Ensuring the technical team remains grounded in real-world application work Future leadership and succession Supporting and mentoring less experienced engineers as the team evolves Contributing to technical standards, best practice, and process improvement Over time, taking on elements of team leadership, coordination, and development What they are looking for This is not a box-ticking exercise. The focus is on depth, credibility, and attitude. Engineering qualification or equivalent practical experience Strong background in manufacturing, precision engineering, quality, metrology, and or machine vision Proven hands-on capability, comfortable rolling sleeves up when required Confident working directly with customers in technical and commercial settings Ability to quickly understand application requirements and propose solutions High attention to detail with clear, structured technical reporting Comfortable balancing customer needs, sales priorities, and internal project demands Leadership potential, whether already demonstrated or clearly evident Salary and progression £45,000 – £50,000 base salary Non-contractual bonus equivalent to 1 months salary, based on company revenue and margin performance For the right individual, there is flexibility on package and scope Clear opportunity to grow into a senior technical leadership role over time About Us At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match. How to Apply All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website

Our client who are a forward-thinking, leading law firm with clients nationwide are currently recruiting for an Administrative Assistant to join their successful team on a permanent basis from their Gloucester office. The role is vital in ensuring smooth office operations. They are looking for a proactive individual who will manage all administrative tasks whilst offering a warm and welcoming presence on the front desk. As one of Gloucestershire's most prestigious law firms, our client is committed to investing in each individuals personal and professional growth and offer continuous training to enhance career development. Responsibilities: -Greet and assist all clients, visitors and staff upon arrival to the office -Answer and forward any incoming phone calls -Manage and schedule appointments, meetings, and room bookings. -Handle incoming and outgoing correspondence, including mail, faxes, and deliveries -Ensure the reception area remains tidy, presentable, and equipped with necessary stationery and materials -Provide administrative support to all departments, such as filing, photocopying, and data entry Candidate Attributes: -Good IT skills with use of Microsoft Office Applications -Strong customer service and communication skills -Ability to multitask and prioritise tasks efficiently -Professional attitude and work ethic Hours: Monday – Friday, 9am – 5pm Salary: £26,000 per annum with flexibility depending on experience

Permanent, Full Time (37 hours per week) Working from Home with occasional visits to the office. Job share applications will be considered. Looking for a fresh challenge? At GCH you’ll be part of a friendly, supportive team that puts people first — whether that’s the customers we serve or the colleagues we work alongside. If you want to build a career you can be proud of, with an organisation that values your work each day, GCH is the place to be. We’re now seeking a proactive Customer Satisfaction Officer to lead the management and coordination of informal and formal complaints, ensuring they are handled in line with company policy and the Housing Ombudsman’s Complaint Handling Code, while driving high levels of customer satisfaction. In this role, you’ll ensure our customers receive a fair, timely, and high-quality response when raising complaints or concerns and you’ll provide proactive administrative support to Customer Committees and the Board, including minute taking, while helping to drive continuous service improvement and high levels of tenant satisfaction. You’ll take account of EDI policies, vulnerabilities, and compliance with the Housing Ombudsman’s guidance and investigate feedback from customer surveys, identify learning opportunities, and ensure improvements are implemented and shared across the organisation. So, if you are a self-starter, have excellent planning and organisational skills and have knowledge of corporate governance work or social housing regulation and compliance, or a similar regulated environment, we’d like to hear from you! We’d like you to have… • Proven experience of delivering high quality work within tight deadlines., • Proven ability to produce clear, professional minutes and manage sensitive information., • Evidence of effective stakeholder management across all levels of an organisation., • Experience of co-ordinating or supporting customer complaints and/or ISO quality management systems would be advantageous., • Excellent IT skills; able to use Microsoft Word, Excel, PowerPoint, and Teams., • Strong numeracy skills and comfortable analysing information. Closing Date: 9th February 2026. GCH reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date

Are you a skilled HGV Class 1 Driver looking for a rewarding role with a leading logistics company? Join a stable and supportive team operating in the Gloucester area, where your expertise will be valued and your safety prioritised. With flexible 4 on/off shift patterns starting at 6:00am, this is your chance to enjoy a great work-life balance and consistent hours. Have you worked for DHL, XPO, Romac or Smiths? If so, this could be the perfect opportunity for you to take the next step in your driving career! What We Offer: • No handball – all loading/unloading is handled with equipment for your safety and comfort, • Free on-site parking at our Gloucester depot, • Stable work environment with a reputable logistics leader, • Supportive team and ongoing driver assessments to ensure your success Your Role: • Safely operate HGV Class 1 vehicles, adhering to all UK driving laws and regulations, • Plan efficient routes using GPS technology for timely deliveries and collections (max 2 drops per shift), • Conduct thorough pre-journey inspections and report any issues, • Maintain accurate paperwork and ensure excellent customer service at all times Pay: Day Shift £17.84 per hour This role uses rolled-up holiday pay. A holiday pay uplift of 12.07% is included in your hourly rate and paid with each regular salary payment. You will not receive a separate payment for holiday entitlement when it is taken, and this will be itemised on your payslip You can however be paid £15.92ph and accrue your holiday to use when required. Requirements: • Valid UK HGV Class 1 driving licence with no more than 6 points, • CPC and UK Digi Tacho cards, • Ability to work early morning (starting 06:00 approx), • Good communication skills in English Ready to drive your career forward? Apply now! About Aligra: Established in 2007, Aligra specialises in recruitment across Automotive, Engineering, Driving, Industrial, Hospitality, and Executive sectors. We partner with the UK’s leading logistics companies to provide rewarding career opportunities

Experienced HGV Class 1 Driver GloucestershireArea Are you a skilled HGV Class 1 Driver looking for a rewarding role with a leading logistics company? Join a stable and supportive team operating in the Gloucester area, where your expertise will be valued and your safety prioritised. With flexible 4 on/off shift patterns starting at 6:00am or 6:00pm, this is your chance to enjoy a great work-life balance and consistent hours. Have you worked for DHL, XPO Logistics or Smiths? If so, this could be the perfect opportunity for you to take the next step in your driving career! What We Offer: No handball all loading/unloading is handled with equipment for your safety and comfort Free on-site parking at our Gloucester depot Stable work environment with a reputable logistics leader Supportive team and ongoing driver assessments to ensure your success Your Role: Safely operate HGV Class 1 vehicles, adhering to all UK driving laws and regulations Plan efficient routes using GPS technology for timely deliveries and collections (max 2 drops per shift) Conduct thorough pre-journey inspections and report any issues Maintain accurate paperwork and ensure excellent customer service at all times Pay: Days £17.84 per hour This role uses rolled-up holiday pay. A holiday pay uplift of 12.07% is included in your hourly rate and paid with each regular salary payment. You will not receive a separate payment for holiday entitlement when it is taken, and this will be itemised on your payslip Nights £19.69 per hour This role uses rolled-up holiday pay. A holiday pay uplift of 12.07% is included in your hourly rate and paid with each regular salary payment. You will not receive a separate payment for holiday entitlement when it is taken, and this will be itemised on your payslip Requirements: Valid UK HGV Class 1 driving licence with no more than 6 points CPC and UK Digi Tacho cards Ability to work early morning or evening shifts (starting 06:00 or 18:00) Good communication skills in English Ready to drive your career forward? Apply now or contact Jason at Aligra on 01793 512635 for more details. About Aligra: Established in 2007, Aligra specialises in recruitment across Automotive, Engineering, Driving, Industrial, Hospitality, and Executive sectors. We partner with the UKs leading logistics companies to provide rewarding career opportunities. TPBN1_UKTJ

We’re recruiting for a Head Chef to take ownership of a well-loved, growing café operation in Gloucester. This is a visible, open-kitchen role with real influence over food, systems, and how the business evolves. No evenings. No late nights. Just great food, strong leadership, and a balanced working week. Benefits £32,000–£34,000 per year (depending on experience) 40 hours per week, 5 days Daytime-only operation – no evenings Open, customer-facing kitchen Real input into menu development and business decisions Supportive owner-led business Opportunity to grow with the café as it develops Responsibilities as Head Chef Lead the kitchen day-to-day with consistency and high standards Develop and refine a seasonal, creative, and commercially sound brunch menu Source quality ingredients and manage supplier relationships Control food costings, GP, stock, and waste Put clear, practical systems in place to support smooth service Train, support, and develop the kitchen team Work closely with FOH to improve communication and service flow Take ownership of food safety, EHO compliance, and kitchen records Play an active role in wider business decisions alongside management What We’re Looking For An experienced chef confident in from-scratch cooking Proven leadership experience in a kitchen environment Strong understanding of food costs, consistency, and quality control Comfortable working in an open kitchen and engaging with FOH Experience in independent or owner-led businesses preferred Confident working independently, including lone working for part of the week A team player who’s happy to muck in during busy services The Environment The kitchen team includes the Head Chef, one full-time chef, and one part-time chef, supported by a cross-trained FOH team. The role includes some lone working, making it ideal for a confident, organised chef who enjoys autonomy and ownership. If you’re looking for a Head Chef role with sociable hours, real influence, and the chance to shape a growing business, this is a fantastic opportunity. Apply now with your CV, or get in touch to discuss the role in more detail

Alexander James Recruiting are currently working with an industry leading provider of Heavy Plant equipment looking to on-board a new Technician to service their client base across Gloucestershire and the surrounding areas. With a competitive basic salary and a number of other benefits, this is a great opportunity for an experienced Plant Technician looking to get into a new company. Responsibilities Servicing plant equipment for a client base across Gloucestershire and the surrounding areas Carrying out pre-delivery inspections and preparing and attachments etc. for customers Travelling to customer sites across the region as and when required Performing routine inspections and preventative maintenance on equipment Representing the company in a professional manner whilst on customer sites Carrying out all related service paperwork Working closely with the department manager and the sales team to ensure the service is provided efficiently and effectivelyRequirements The company have a preference for an individual with experience working as a Plant Technician in the past having worked on a variety of types of plant equipment. It is also essential that you hold an NVQ level 3 or equivalent in Plant Maintenance. You will be able to work well on your own with your own initiative and have good customer facing skills. You will also need to have a full, clean UK driver’s license. In terms of location, you will need to be based within commutable distance of Gloucester. Benefits Competitive salary dependent on experience (Up to £42,000 depending on experience) Overtime opportunity paid time and a half 20 days holiday + statutory Extra day off for birthday 4* death in service Enhanced paternity/maternity packageThe Company The company specializes in the sales, rental, and servicing of heavy plant machinery and equipment. They provide a wide range of machinery including excavators, dumpers, telehandlers, and other construction equipment. The company is known for offering both new and used machinery, catering to various needs in the construction and plant hire industries. They are also part of a wider group which is very well-established in the supply of Commercial Vehicles across the UK

TSS are looking for a Retail Security Officer in Gloucester where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have an SIA license Position: Retail Security Officer Location: Gloucester Pay Rate: £14.45 per hour Hours: Various Shifts: Various Your Time at Work • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T14) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Our client, a reputable independent automotive service centre based in Cheltenham, is seeking a skilled and experienced Workshop Manager to oversee daily operations and lead a dedicated team in a busy light commercial vehicle specialist workshop. This position offers a competitive salary, excellent career development opportunities, and the chance to work with a well-established local business committed to delivering high-quality service. Benefits: Competitive salary between £36,000 and £45,000 per annum, dependent on experience Optional overtime, including Saturday mornings (approximately 1 in 4 Saturdays from 9:30am to 12:30pm), subject to availability 28 days holiday inclusive of bank holidays Workplace pension scheme Access to in-house technical training and professional development Private health insurance coverage Working hours from 8:30am to 5:30pm, Monday to Friday, with flexibility on times Opportunity to join a friendly, established team operating for over 45 years Duties: Managing and scheduling the workshop diary efficiently as a Workshop Manager Overseeing and performing mechanical repairs, servicing, diagnostics, and vehicle preparation core responsibilities of the Workshop Manager role Ordering parts and liaising with suppliers to ensure smooth workshop operations Handling customer queries and inbound calls related to workshop services Issuing accurate invoices and managing workshop administration Leading and motivating the workshop team to meet targets and uphold high standards Requirements: Proven experience as a Vehicle Technician with supervisory or managerial skills suitable for a Workshop Manager position Ability to produce high-quality work efficiently within a busy workshop environment Strong leadership, team motivation, and customer service skills IT literacy and familiarity with workshop management systems Valid UK driving license with minimal points Experience in light commercial vehicle repairs and diagnostics is preferred Proactive attitude and commitment to team development This role offers a fantastic opportunity for a senior vehicle technician or workshop supervisor aspiring to step into a leadership position. The successful candidate will play a vital role in maintaining the workshops high standards and supporting the growth of the business. For further details or to discuss this vacancy, please contact Sarena Abbott at Perfect Placement Automotive Recruitment. We look forward to hearing from you. TPBN1_UKTJ

M&E Project Manager – from March 2026 Thames Water regions & Severn Trent Would you like to work for an inclusive and collaborative company which is achieving great success? My client is working closely with long established clients to deliver a range of water infrastructure and non-infrastructure projects. These works are key to ensuring sustainable, high-quality services for communities across the region. Role Overview We are seeking an M&E Project Manager to take overall responsibility for the successful delivery of allocated multidisciplinary projects. You will lead projects from conception through to completion, ensuring safe and efficient execution within agreed timescales, budgets, and quality standards. This role requires strong leadership, technical knowledge, and commercial awareness, alongside the ability to manage internal teams, external consultants, and key customer relationships. You will be expected to deliver projects in line with core company values, driving service excellence and continuous improvement. Key Responsibilities • Oversee delivery of projects across design, engineering, construction, handover, and commercial phases, • Ensure projects meet scope, programme, budget, quality, and customer satisfaction requirements, • Implement risk and value engineering processes, identifying risks and cost-saving opportunities, • Lead, motivate, and support internal staff, consultants, and contractors, • Ensure full compliance with health, safety, environmental, and quality standards, • Provide project planning advice, recommendations, and progress updates to customers and stakeholders, • Review and challenge budgets, forecasts, and financial reporting to ensure deliverable approaches, • Develop and maintain strong customer relationships, regularly reviewing performance, • Implement management systems and procedures, ensuring compliance with statutory and legal requirements, • Drive continuous improvement, service excellence, and best practice across projects, • Manage project costs, ensuring accurate expenditure tracking and resource allocation, • Review and approve management plans, health and safety plans, and work package plans, • Support senior management with business planning, performance reviews, and bid development, • Promote collaborative supplier relationships, monitoring and improving performance, • Ensure all M&E services and installations are designed, built, and certified to required standards, • Mentor and motivate project staff, ensuring performance issues are addressed and development supported Skills, Experience and Qualifications You will be an experienced M&E Project Manager with a proven track record in delivering multidisciplinary projects. You will bring: • Strong leadership and management skills, with the ability to motivate teams to achieve high standards, • Excellent organisational, planning, and time management skills, • Ability to manage multiple projects simultaneously without compromising on quality, • Sound knowledge of the Water industry, particularly M&E disciplines, • Strong commercial awareness and ability to work with senior stakeholders to set and achieve targets, • Effective negotiation and communication skills, with the ability to build lasting relationships, • Computer literacy (Microsoft Office, Project), • Commitment to personal development and continuous improvement What's in it for you? Below is a selection of benefits that are available: • Generous holiday entitlement, • Very competitive salary, • Family friendly policies and work/life approach, • Mentoring programmes and continuous learning support, • Contributory pension scheme, • Excellent annual bonus scheme, • Car scheme and Private Medical Insurance All applicants must be able to provide two references

The Role: We are seeking a Repairs Supervisor to lead and optimise a team of Repairs Engineers, ensuring responsive repairs are completed to high standards of quality, safety, and customer satisfaction. This role is central to maintaining safe, warm, and well‑maintained homes, while driving performance improvements and supporting engineers to deliver their best work. In this hands‑on supervisory role, you will oversee repairs delivery, carry out property inspections, support complex repair diagnostics, manage scheduling, and work closely with other supervisors to share best practice and enhance service delivery. Key Responsibilities: • Lead and support a team of Repairs Engineers, ensuring repairs are delivered in line with performance, safety, and quality standards., • Carry out property inspections and diagnose complex repairs and hazards, making informed recommendations for required works., • Manage scheduling diaries and oversee day‑to‑day operational workflow., • Take ownership of complex repair cases, ensuring timely, effective and customer‑focused resolutions., • Maintain full Health & Safety responsibility across all works, including delivering toolbox talks and ensuring compliance with all policies and procedures., • Conduct regular 1:1s, performance reviews, van checks and materials audits to support productivity and service quality., • Collaborate with other supervisors to deliver continuous improvements and share operational best practice. What We’re Looking For: • NVQ Level 2 (or equivalent) in a relevant trade such as Plumbing or Electrical Installation., • Recognised management or supervisory qualification, or equivalent experience., • Strong experience within repairs or property maintenance, with a broad understanding of construction and building maintenance., • Proven ability to lead, motivate and develop a team of Repairs Engineers., • Experience managing performance, productivity, and customer outcomes., • Solid knowledge of responsive repairs diagnostics and property‑related risks., • Sound understanding of workplace health and safety requirements., • IT literacy and experience using mobile working devices (tablets, smartphones, PDAs)., • Ability to plan workloads, organise tasks effectively, and make best use of available resources., • Awareness of HHSRS and risks associated with property condition (desirable). This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back, please contact us for an informal chat about your requirements and we will do our best to assist

#BelongWithUs Make a difference with customers! As our Commercial Sales Manager, you'll be the go-to person for commercial plumbing and heating solutions, driving sales and delivering exceptional customer service. City Plumbing are delighted to announce Commercial at City Plumbing , a brand new venture that looks to sell the full range of products to the commercial construction market. Read on to find out more about our latest position of Commercial Sales Manager. The Role: Were already a market leader in the domestic Plumbing and Heating sector, selling products to both trade and consumer customers. But now we are expanding into the Commercial Plumbing and Heating sector too. This is why were excited to announce Commercial at City Plumbing has now been established offering solutions across the Commercial sector including everything from Bathrooms & Washrooms to Mechanical & Electrical Building services- selling the full range of products for commercial construction projects. As part of this new venture, were now looking to recruit a Commercial Sales Manager to be an expert within the branch for the Commercial at City Plumbing products. This Commercial Sales Manager role enables our City Plumbing branches to provide a diverse offering to customers, ensuring that we offer best in class knowledge and service to engage current and new customers in our product offering. The Commercial Sales Manager will play a key role in driving sales for Commercial at City Plumbing, ensuring that sales targets for these areas are met regularly with a focus on maximising sales volume and margin. The Commercial Sales Manger will also provide excellent customer service and product / project fulfilment in line with customer expectations. This Commercial Sales Manager position is a great opportunity to join a fast growing business and develop your own career. Key Responsibilities Regular call out activity is required to continue to build sales volumes through existing and new business, ensuring that you increase footfall and sign up to Trade Accounts, following up to ensure that quotes are provided and converted into sales. Utilise the proposition and your own knowledge to build confidence in our product offering as we continue our journey into the commercial space. Maximise sales potential by seeking opportunities for linked sales or to upsell products within the category. Play an active part in supporting branch colleagues to have a better understanding of our Commercial offering. Take part in training and upskilling sessions to grow your knowledge and share it back in branch to reinforce your learning. Ensure that the full Non-Residential Core range is available for purchase at all times. Review branch stock profile to ensure that local customer requirements are catered for within the stock holding budget and stock weeks cover target. Effectively manage the stock required for each project to ensure OTIF fulfilment of each project whilst maximising working capital performance by effective stock ordering, collation and fulfilment that does not expose the business or the customer to hire levels of risk through product availability or specification changes Continue to build customer relationships, through the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Non-Residential & Commercial products through your branch. Own Non-Residential & Commercial business plans to drive and achieve targets for your branch, using the tools and systems available to you to create specific action plans to achieve your targets and track progress against these. This is an onsite role working at one of our new strategic Commercial operations hubs. You: Youll live and breathe our customer-first ethos, with a proactive and can-do approach. Youll enjoy working collaboratively with our brand new Commercial at City Plumbing team and youll be committed to acting with integrity and honesty in everything you do. Skills and competencies Commercial (Non-Residential) Product Knowledge and able to give technical understanding to customers. Previous experience working in a merchanting environment. Excellent communication skills, both written and verbal. Able to build relationships quickly and be a champion for Commercial at City Plumbing. Ability to produce and interpret basic financial/statistical information Commercial acumen ability to demonstrate understanding of how to impact the bottom line. Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment. TPBN1_UKTJ

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

A local council service in the United Kingdom seeking a customer-focused individual to join their library service. Responsibilities include handling queries, promoting library resources, and assisting customers with IT. The role demands knowledge of books and excellent communication skills while off

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A prominent IT services provider in West Yorkshire is seeking a Service Desk Analyst to deliver exceptional IT support. You will be the first point of contact for customers, partners, and suppliers, managing service requests and ensuring excellent customer service. The ideal candidate possesses stro

Responsibilities include managing service delivery, supplier relationships, and continuous improvement while fostering a customer-centric environment. A prominent charity organization in the UK is seeking a Head of Service Operations to lead customer enablement efforts. The ideal candidate will ensu

The role involves acting as a technical escalation point, delivering high-quality support, and applying ITIL principles for service delivery. The position offers hybrid working options, unlimited holiday, and various employee benefits. An IT consultancy firm in the UK is seeking a Service Desk Engin

The role offers a competitive salary, a bonus structure, and excellent benefits including a pension match and wellness allowances. A leading technology firm in the UK is hiring a Service Desk Analyst to manage technology support queries and incidents. The ideal candidate should have proven IT suppor

This role involves on-site work, engaging with various customers, and providing technical support for BT's products. The ideal candidate should have a strong passion for customer service, the ability to adapt to new technologies, and a minimum of five GCSEs including English and Maths. A leading tel