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At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future. Based in Leicester we are a recent acquisition by Motorola and have around 50 employees. We have been developing solutions since the 1980s and always strived to be innovative and forward thinking. Now as part of Motorola Solutions we continue to expand with future opportunities in the UK and beyond. This role is primarily remote with occasional travel to our Leicester offices and customer sites. Maintain high levels of customer satisfaction by providing high-performance delivery and support in line with our internal and external SLAs High performance team: • Ensure that you understand all of our products and projects at a functional technical level., • Ensure that you keep abreast and understand modern technology and look at how it can be incorporated into the business., • Ensure that you actively work to keep technical skills up to date and that you have the correct attitude to deliver high quality delivery and support., • Develop strong working relationships with Key stakeholders and also within your team (e.g. Customers Managers and Development teams.) High quality support and delivery: • Ensure that you fully understand the requirements of our delivery projects support contracts and our customers (including SLAs and OLAs). Maintaining a high level of customer satisfaction at all times., • Ensure that all issues are investigated logged and dealt with and that adequate information is captured and recorded as it happens thus allowing other team members and the client to be kept informed of progress at all times., • Ensure that you take full responsibility and ownership of any calls/tickets that you first pickup and follow these through from start to finish. Identify and recommend areas for improvement of product delivery quality and support (including reducing costs). • Fully understand our products services and processes and how they are delivered and supported., • Provide recommendations on how we can improve the delivery and support of these products (e.g. reducing product fault rates how to make delivery as quick and effective as possible drive down in life support costs)., • Work with the development teams to improve the quality deliverability and supportability of our products. Interpret client requirements to provide and work to reliable estimates and quotes. • Ensure that estimates contain sufficient information to allow another engineer to perform the work and are in line with companys estimation and quote process., • Always be conscious of costs and time and strive (even if work is not estimated) to quicky and efficiently complete the work within costs and deadlines. Raising any concerns sooner than later. Implement and help drive the business strategy. • Understand the business strategy and how it impacts you the team that you are in and the wider business., • Be an advocate for the strategy ensure that you are part of its implementation within the team., • Provide input into the business strategy around technology delivery and support. Communication with key stakeholders • Ensure that at all time all of the key stakeholders are clear on, • Using the appropriate communications channels Understand our Information Security processes and maintain adherence to these within the operations team. • Understand and maintain our Information Security and GDPR policies and processes., • Understand and maintain our legal and contractual responsibilities for information security and GDPR., • Provide recommendations on improvements to the policies and processes and changes that need to be made in order to meet legal/contractual obligations., • Ensure that our customers information is secure at all times and that any breaches or potential for breaches or areas for improvement are reported immediately., • Proven experience in platform managementsupport or delivery within the software industry., • Strong understanding of software development life cycle (SDLC) and project management methodologies., • Exceptional organisational and communication skills., • Ability to identify and manage risks effectively with a proactive approach to problem-solving., • Experience working with project management tools and technical design software (e.g. Jira Trello Microsoft Project Halo Visio)., • Strong analytical skills with the ability to interpret and present data clearly., • Ability to work under pressure and meet tight deadlines. IMPORTANT Ability to attain NPPV3 and SC clearance. Must be a resident of the UK for a minimum of 3 years to obtain. In return for your expertise well support you in this new challenge with coaching and development every step of the way. Also to reward your hard work youll get: • Competitive salary and bonus schemes., • Two weeks additional pay per year (holiday bonus)., • 25 days holiday entitlement bank holidays., • Attractive defined contribution pension scheme., • Employee stock purchase plan., • Life assurance., • Enhanced maternity and paternity pay., • Career development support and wide ranging learning opportunities., • Employee health and wellbeing support EAP wellbeing guidance etc., • Carbon neutral initiatives/goals., • Corporate social responsibility initiatives including support for volunteering days., • Well known companies discount scheme. #LI-KTB Under 10%NoneExperienced Yes Motorola Solutions UK Limited EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team. Key Skills Change Management,Software Deployment,Cloud Infrastructure,High Availability,IaaS,Firewall,Linux,Middleware,Jboss,Network Architecture,Scripting,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1

Broking Team Leader – Schemes 📍 Leicester / Northampton | Hybrid | Permanent – Full-Time We’re looking for a dynamic and hands-on Broking Team Leader to join the high-performing Schemes Team of a leading UK broker. This is a fantastic opportunity to lead a talented team, drive operational excellence, and deliver outstanding client service across a diverse portfolio of scheme-based insurance solutions. The Schemes Team is known for its energy, collaboration, and advice-led approach. They work in a fast-paced, high-volume environment — serving clients from sole traders to multi-site operations — and pride themselves on exceptional service, delivered entirely through remote communication. The Role As Broking Team Leader, you’ll: • Lead, coach, and develop brokers in both the SME and Affinities teams, • Oversee daily operations, ensuring service levels, compliance, and workflows are on track, • Act as a key escalation point for complex queries and decision-making, • Support all aspects of broking activity — renewals, MTAs, new business, and client servicing, • Work closely with underwriting, compliance, claims, and finance to deliver seamless client outcomes, • Monitor performance, identify improvement opportunities, and implement positive change, • Cover two sites across Leicester and Northampton, which will require fairly regular travel About You We’d love to hear from you if you have: • Experience in a broking or insurance environment, • Previous supervisory or leadership experience, • Strong communication, organisational, and interpersonal skills, • Solid understanding of FCA regulations and insurance principles Why Join? A company that lives by their values — professionalism, excellence, resilience, respect, commitment, and simplicity. You’ll be part of a collaborative, inclusive environment where people are empowered to succeed and supported to grow. They offer: • Competitive salary + benefits package, • Hybrid working (2 days in and 3 from home), • Opportunities for professional development and CII qualifications, • A positive, team-focused culture 📩 Interested? Apply now or get in touch for a confidential conversation about the role.

Installation Engineer – Security A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This position is working for our ADT brand. At ADT, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this, we need people who think the same; people with the desire to play their part in making the world a safer place. What you will do Our Installation Engineers are involved in installing Security Systems i.e. Intruder Alarms, Access Systems, and CCTV. The successful engineers will install Security systems to the relevant industry standards, providing exceptional customer service with industry-leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time-served Engineer to work within a high-performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market-leading brand, with incomparable career opportunities. How you will do it • Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers., • To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials., • Ensuring your time is managed efficiently and jobs are prioritized correctly., • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate. What we look for Essential:- • Experience within Fire & Security industry, • Driving license, • Ability to lift and climb ladders, • Had or have previous experience working in a customer-facing environment Preferred:- • Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC Why work for ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as excellent career progression, you will get:- • Competitive basic salary with excellent additional earnings potential, • Overtime – averaging 250 hours per year, • Generous callout payments – Best in the industry, • Travel Time – Averaging 5% of basic salary, • Engineering Commission scheme – Averaging 3% of basic salary, • Sales referral incentive scheme, • Pension – we match up to 7%, • 25 days holiday plus bank holidays, • Company Vehicle, uniform, all PPE, tools and ongoing training provided, • Industry-leading Health & Safety and an employee assistance program, • Career progression opportunities - newly introduced Engineering career ladder 2022, • Our team average 20+ years length of service, • The opportunity to become a valued member of our Winning Team, • Staff referral scheme up to £2,000.00, • Rewards & recognition programmes #RMDFL