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A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

The position allows for mostly remote work, with just one day a week onsite in London, providing an excellent opportunity for professional growth within a supportive environment. A leading IT consultancy is seeking a Senior Delivery Manager to oversee high-profile, secure central government programm

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. Strategic Planning & Leadership — Define and

Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. Develop and report on key IT service metrics (SLAs, KPIs), ensuring capacity, re

Peaple Talent have partnered with a SaaS business in Bristol looking to recruit for an IT Service Manager. A key focus of the position is the ongoing evolution and maturity of Service Desk capabilities, including incident resolution, service requests, problem analysis, and change coordination. Lead

A government agency in the United Kingdom seeks a Senior IT Service Manager to lead the migration of legacy digital services. Responsibilities include maintaining service continuity, overseeing incident management, and fostering a culture of continuous improvement within the team. The role involves

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. This is a full-time position with significant growth opport

CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. The department works in a hybrid capacity depending on the job role and individual personal requirements with its physical base

Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting. We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Identify service delivery risks and proactively implement mitigation strategies.

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Familiarity with service management tools (ServiceNow, Jira Service Management). The SDM will be accountable fo

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

This position is a full-time secondment opportunity with flexible working conditions and is home-based, with a competitive salary and benefits. A public health agency is looking for an IT Service Manager to lead the planning and implementation of IT changes. The successful candidate will ensure serv

We have offices in Spain and the United Kingdom and work on international projects with financial institutions, fintechs, and startups. We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. Familiarity with

High level of organisation, with the ability to manage parallel priorities across time zones. Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficientl

Experience working with ITAM or Digital Supply Chain solutions will be beneficial to this position. Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintain

You will provide day‑to‑day supervision, deliver training, conduct audits, drive quality, and ensure we provide accurate and efficient support to patients and clinicians. Work closely with internal and external partners (GPs, clinical teams, hospitals, insurers). If you're passionate about devel

This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service performance. A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery im

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

Lead IT Delivery Manager - Footprint Expansion page is loaded## Lead IT Delivery Manager - Footprint Expansionlocations: Angel Court, Londontime type: Full timeposted on: Posted Todayjob requisition id: R1210750Job Description:****London, Sta

This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned professionals in IT service delivery who are dedicated to driving success in a collaborative environment. A leading technology services

As the Head of IT Service Delivery, you will be instrumental in ensuring that our IT services are robust, reliable, and aligned with the clinical and operational needs of our veterinary practices. We are on the lookout for a Head of IT Service Delivery to spearhead our IT operations and support our

Stakeholder Management, taking a customer‑centred approach, working closely with business areas on the business issue, guiding and positively challenging preconceptions, be energetic throughout the entire project life cycle from Solutioning (Definition & Design) through to project closure, have th

Ensure seamless delivery of services to clients. Monitor progress and track KPIs. Making sure that services are being seamlessly delivered to the clients of an organization.

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. This role is accountable for service quality, custome

A housing organization in the UK is seeking an experienced IT Service Design & Transition Lead to manage the design and transition of new IT services into live operation. The ideal candidate will have a strong background in IT Service Management and will be responsible for leading the creation of Se

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. Ensure consistent, high-quality delivery across PMO a

A leading charter service provider in Greater London is seeking a skilled Project Manager to oversee various IT projects. This role offers competitive benefits such as private healthcare, gym access, and professional development opportunities. Candidates should have at least 3 years of experience in

An experienced people leader with 10+ years in service delivery and customer-focused roles within technical, ITIL-aligned environments. ARO CCIT Service Delivery Managers and their direct reports. Acting as both leader and partner, you’ll support sales initiatives, identify upsell opportunities, a

The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. Red Recruitment is recruiting a Service Delive

A leading veterinary services provider in the UK is looking for a Head of IT Service Delivery to lead the function across over 600 sites. This role requires strong leadership in IT service delivery, especially within multi-site environments. The chosen candidate will implement ITIL-based processes,

The ideal candidate has proven experience in service delivery management with a strong focus on customer relationships and continual improvement. The role requires security clearance and offers a hybrid working model with potential travel to customer sites across the UK. A leading technology solutio

Work closely with internal and external partners (GPs, clinical teams, hospitals, insurers). If you're passionate about developing people, improving processes and delivering high-quality administrative services, we’d love to hear from you. In this role, you’ll support the Service Manager in over

Service Delivery Oversight: Manage end-to-end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. Expertise in ITIL: A solid understanding of ITIL principles and best practices, with hands-on experience in service delivery and managing SLAs. W

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Work closely with the Head of Managed Services on capacity planning and service maturity. Work collaboratively with internal technical leads to align service delivery with customer needs.

Are you an experienced IT Service Manager / Service Transition Manager with significant experience of transitioning services from one large supplier of IT services to another? Do you have experience working in large-scale, complex environments, ideally with a background in broader Service Management

A leading UK-based software and communications organization is seeking a Project Manager to oversee client delivery and governance in a remote role. This position offers a competitive salary of £60,000, 25 days holiday, and flexible work arrangements, requiring minimal travel. Ideal candidates will

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. To support our expanding portfolio and mission to be

A major public sector organisation is seeking a Lead Service Manager to oversee service management processes and deliver high-quality digital services. This role involves leading a team of Service Delivery Managers and ensuring effective service delivery. The ideal candidate will have extensive IT s

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The role includes daily operations oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Executing our Service Management Framework,

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Supportive, ambitious team with autonomy and growth opportunities. Ensuring delivery aligns with client contracts, licensing, and capability boundaries.

Lead IT Delivery Manager – Footprint Expansion. Lead IT Delivery Manager – Footprint Expansion. Proven experience in IT delivery or programme management within complex, multi-stakeholder environments.

Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu steigern und integrieren dies in unsere Zukunftsstrategie. Seit fast 35 Jahren sind wir der innovative und herstel

A leading recruitment agency is looking for a dedicated Contract IT Project Manager to oversee the IT program in alignment with business objectives. This position involves managing a diverse range of IT projects, ensuring compliance with standards, and delivering results in a high-pressure environme

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. Co‑ordinate IT procurement activities in conjunction with Procurement,

This role offers a comprehensive benefits package, including competitive salary, pension scheme, and generous holiday allowance, making it a great opportunity for career development. A leading insurance company in the UK is looking for a Services Manager to lead a small team, ensuring high standards