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A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A government agency in the United Kingdom seeks a Senior IT Service Manager to lead the migration of legacy digital services. Responsibilities include maintaining service continuity, overseeing incident management, and fostering a culture of continuous improvement within the team. The role involves

CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. The department works in a hybrid capacity depending on the job role and individual personal requirements with its physical base

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. The

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

As an IT Service Manager, you’ll help make sure vital digital services change safely and smoothly, so health and care services people rely on are always there when needed. As an IT Service Manager in the Digital directorate, you might have led the planning and approval of multiple service changes,

A leading bioinformatics institute in the UK is looking for an IT Service & Support Manager. Key responsibilities include team management, service ownership, and collaboration across EMBL sites. You will lead the Service Desk and Desktop Support functions, ensuring a seamless Digital Employee Experi

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

Lead with empathy and accountability—balancing operational execution with people leadership and continuous improvement. Strong understanding of ITIL or ITSM practices and service delivery metrics. Hands‑on familiarity with Synthesia’s IT tech stack:.

A national IT services provider seeks an IT Service Manager / Service Transition Manager to lead the transition of IT services between suppliers. Key responsibilities include managing the Service Transition Plan and facilitating knowledge transfer. The position will be based in London or Sheffield,

Peaple Talent have partnered with a SaaS business in Bristol looking to recruit for an IT Service Manager. A key focus of the position is the ongoing evolution and maturity of Service Desk capabilities, including incident resolution, service requests, problem analysis, and change coordination. Lead

Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre). We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. Ensure proper architecture input on security, pe

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service performance. A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery im

A prominent IT services provider in the UK is looking for a dedicated IT Project Manager to oversee and deliver technology-driven projects. Ideal candidates will have over 3 years of professional experience managing IT projects, with an emphasis on delivering within budget and timelines. The role re

As an IT Service Manager, you’ll help make sure vital digital services change safely and smoothly, so health and care services people rely on are always there when needed. You’re at the centre of change, working with digital teams and partners to plan, guide and land IT changes that support CQC�

Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Excellent communication skills, both verbally and in writing with the ability to influence. If you have proven experience of working with multiple stakeholders in IT, Sales, Finance, HR,

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu steigern und integrieren dies in unsere Zukunftsstrategie. Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Seit fast 35 Jahren sind wir der innovative und herstel

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Monitoring service performance and implementing strategies for optimizing IT operations.

Are you an experienced IT Service Manager / Service Transition Manager with significant experience of transitioning services from one large supplier of IT services to another? Do you have experience working in large-scale, complex environments, ideally with a background in broader Service Management

You will report to the Head of IT, EMEA, and work with technical teams, vendors, colleagues in the IT EMEA management team, and business stakeholders, to monitor, manage, and improve the IT services delivered. As a Senior IT Service Manager for EMEA you will be the key interface between the regional

Strong ITIL knowledge and hands-on experience with ITSM tools (e. The opportunity to work within a thriving organisation which can support your growth and development. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we ce

As Senior IT Service Manager, you will be responsible for the migration of DWP Digital Integration customers from legacy products to strategic solutions, or overseeing their decommissioning, ensuring minimal disruption to live services and effective collaboration with Application Support and Integra

A leading energy services provider in London is seeking an experienced IT Service Manager to join their team. The ideal candidate will have solid IT Service Management experience and strong ITIL knowledge, along with excellent communication skills. This full-time position offers a competitive salary

We are seeking a strategic and experienced ServiceNow IT Service Management Manager to lead the vision, strategy, and roadmap for our ServiceNow ITSM modules. Own and manage the ServiceNow ITSM product backlog, ensuring it is groomed, prioritized, and aligned with strategic goals and release cycles.

The role involves managing external IT service providers, developing IT roadmaps, and ensuring cybersecurity compliance. An international consultancy firm in the UK is seeking a part-time IT Manager to provide operational oversight and strategic input into their technology and data landscape. Ideal

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. We’re working with a leading organisation who are transforming the way they deliver IT services across the business. Instead, the IT Operations Se

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

A leading government department is looking for a Senior IT Service Manager to oversee the transition from legacy systems to modern strategic services. This role offers competitive pay, a generous pension, and opportunities for professional development. Join us in a hybrid work environment to innovat

The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi‑site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. Are you an experienced IT Manager or Service De

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Strong background in IT Servi

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

The position offers flexibility in working patterns and is home-based with competitive benefits including an annual leave starting at 27 days. A leading health services oversight organization in the UK is seeking an IT Service Manager for a one-year secondment opportunity. In this role, you will man

A leading insurance service provider in Greater London seeks an IT Support Manager. The ideal candidate will have a track record in managing IT support environments, ensuring customer satisfaction, and maintaining high-quality standards. You will be responsible for owning the IT Support function, ma

A leading educational institution in Greater London seeks an experienced IT Support Manager to oversee the operation of its Help Centre, emphasizing the use of technology to improve service efficiency. This role offers competitive compensation and opportunities for professional development. The idea

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

A leading IT consulting firm in the UK is seeking a Service Transition Project Manager. The position is part-time and offers a range of benefits including life insurance, gym discounts, and competitive compensation. Ideal candidates should possess strong organizational skills, knowledge of project m

Support improvements with CMDB data quality and Service Catalogue processes and act as a liaison between ITIL 4 practice managers and CDIO Service Management. Have a background in IT with demonstrable experience in Service Management, meticulous attention to detail and an understanding of ITSM Proc

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

Able to hit the ground running in a fast-paced local authority environment. Initial 3–6 month contract (posiibility for extension). Initial 3–6 months (potential extension).

You’ll be responsible for:Leading and motivating a team of Support WorkersOverseeing daily operations and ensuring compliance with care standardsSupporting individuals with learning disabilities, autism, or complex needsManaging rotas, documentation, and liaising with families and professionalsPro

Managerial and technical leadership of an electronics design team. Work package management; cost, schedule, risk and opportunities.