Trabajos it support helpdesk en Reino Unido - Page 2

We are seeking a proactive and experienced IT Operations Specialist to establish and manage IT infrastructure, systems, and support services for our growing UK operation and our expanding network of international offices (including locations such as Dubai, New York, and South Africa). As our first dedicated IT hire in the UK, this role requires someone who is both hands-on and strategic capable of building systems from the ground up, delivering excellent end-user support, and playing a key role in shaping our global IT foundation. You'll act as the bridge between our UK and international teams, working closely with our overseas parent company to align systems and ensure smooth tech operations across locations. Your key responsibilities will include: Establish and maintain IT systems, devices, user accounts, and software platforms across UK and international offices. Design and manage secure network architecture (VLANs, Active Directory, DNS/DHCP configurations). Implement and oversee endpoint and enterprise security measures, enforce security policies, and ensure up-to-date compliance with regulatory standards. Administer and optimize the Microsoft 365 ecosystem (SharePoint, Entra, Azure AD, Exchange). Provide responsive 1st and 2nd line support for employees across multiple time zones. Lead consistent IT onboarding and offboarding processes globally. Develop and enforce scalable IT policies, standards, and documentation. Ensure systems comply with UK and international standards. Manage vendors, software licenses, asset lifecycle, and IT budgets. Evaluate and implement emerging technologies that improve performance, security, or scalability. Deliver IT reporting and analytics on infrastructure health, usage trends, and compliance status. Act as the IT liaison between UK operations and the overseas IT leadership team. Were looking for someone with: Proven experience in IT operations or generalist roles, especially in multi-location or fast-growing environments. Comfortable working independently in a standalone or startup-like capacity. Solid hands-on experience in infrastructure, networking, cybersecurity, and cloud tools (especially Microsoft 365 and Azure). Strong grasp of IT compliance frameworks. Familiarity with enterprise tools such as ERP, asset management systems, or helpdesk platforms. Experience with IT vendor management and cross-border support coordination. Excellent problem-solving, documentation, and interpersonal skills. Analytical mindset with an eye for process improvement and risk mitigation. Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification Bachelors in Computer Science, Information Technology, Electrical & Electronics Engineering, or a related technical field. Experience in IT, including experience in a leadership or management role. CCNA (Cisco Certified Network Associate) Microsoft Certified: Azure Security Engineer Associate CompTIA Security+ ISC Certified in Cybersecurity (CC) or other relevant cybersecurity or cloud certifications Benefits and Perks of working for SFI Agri Commodities As a fairly new company, were still in the early stages of building out our perks and benefits, which makes this an exciting time to join us. Youll have the opportunity to help shape our workplace culture and the kind of employee experience we create as we grow. That said, heres what we currently offer: Flexible, hybrid working environment Private medical insurance 25 days annual leave Pension Enhanced parental leave Equal Employment Opportunity Were proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

Job Description IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. What We’re Looking For - Some experience in IT support, helpdesk

IT Support Technician Location: London (on-site) Full-time, Permanent Salary, £28,000 - £33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. What We’re Looking For - Some experience in IT support, helpdesk, or technical se

Proven experience as a help desk technician or other customer support role. IT Help Desk Technician, New Client Requirement – London UK. Record events and problems and their resolution in the helpdesk ticketing system.

We're working with a company looking for an IT Support Technician to be the first line of defence when technical issues arise.You'll help colleagues and customers via phone, email, and helpdesk tickets - diagnosing problems, logging incidents, and keeping things moving.You will also build and config

Please only apply if you have experience in IT support within a law firm environment. Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Job Responsibilities • Resolve requests and escalate when necessary. Monitor status of outstanding calls and follow up where necessary. Ownership of issues and problems, • General troubleshooting and problem solving – providing 1st/2nd line support, • Ensure all support calls are answered within agreed service levels and ensure users are kept informed of progress, • Ensure sufficient information is collected and relayed to Helpdesk to enable the creation of a knowledge base articles for the IT Department, • Communicate effectively with team colleagues to ensure the best possible service is provided within the IT team as well as to the firm, • Perform daily system checks and weekly tasks as required, • Account Administration including the New Starter and Leaver Process and basic IT Training, • Hardware configuration including Image Management, PC Builds and Printer management Skills Required • Previous experience in a Service Desk role within a law firm, ideally 2 years+., • Experience supporting O365, Windows 11, iManage Work 10, Bighand, AD, Exchange, Intune, Interaction, Windows Server, Mimecast and Mobile Devices. This role offers hybrid working - 2 days WFH weekly.

You will mainly support Front Office users of the Investment Banking branch on booking and trading tools applications. You will ensure the continuity of the business by building strong relationships with the global Forex & Rates support teams, local helpdesk-support team, IT development team, the in

We are seeking a dedicated IT Support Manager to provide IT helpdesk and operational support for our London office. Prior experience in IT support for multinational corporations is preferred, with the ability to collaborate with global teams and understand regional compliance differences. Knowledgea

A leading global investment firm is looking for a Data Support Engineer to join a high-impact team supporting quantitative researchers and traders. This is a fantastic opportunity to work in a fast-paced, data-driven environment where technology and research are at the heart of the business. You'll play a key role in ensuring the smooth operation of data systems, supporting users across the business, and contributing to the ongoing development of a world-class data platform. Act as the first point of contact for researchers and traders needing support with data access, usage, and tooling. Troubleshoot and resolve data-related issues in collaboration with data engineering teams. Onboard new users and provide training on internal data tools and best practices. Manage support workflows using tools like JIRA, ensuring timely resolution of requests. Contribute to expanding data coverage, including live data collection and historical backfills. Help maintain data quality and integrity across a wide range of financial datasets. A degree in Computer Science, Data Science, Finance, or a related technical field. Experience in a data support, technical support, or IT helpdesk role - ideally within a financial or trading environment. Strong Python skills, particularly with data libraries such as Pandas and NumPy. Familiarity with APIs, data pipelines, and data infrastructure. Exposure to financial data providers like Bloomberg, Reuters, or similar. Experience using JIRA or other ticketing/project management tools. Attention to detail and a passion for delivering high-quality support in a fast-moving environment. Work in a collaborative, research-driven environment where data and technology are central to decision-making. Be part of a team that directly supports the firm's trading and investment strategies. Enjoy a culture that values innovation, continuous learning, and work-life balance. If you have experience supporting front office teams with data needs and are ready for a challenge with a high performing fund, apply today!

We are seeking a proactive and experienced IT Operations Specialist to establish and manage IT infrastructure, systems, and support services for our growing UK operation and our expanding network of international offices (including locations such as Dubai, New York, and South Africa). As our first dedicated IT hire in the UK, this role requires someone who is both hands-on and strategic capable of building systems from the ground up, delivering excellent end-user support, and playing a key role in shaping our global IT foundation. You'll act as the bridge between our UK and international teams, working closely with our overseas parent company to align systems and ensure smooth tech operations across locations. Your key responsibilities will include: Establish and maintain IT systems, devices, user accounts, and software platforms across UK and international offices. Design and manage secure network architecture (VLANs, Active Directory, DNS/DHCP configurations). Implement and oversee endpoint and enterprise security measures, enforce security policies, and ensure up-to-date compliance with regulatory standards. Administer and optimize the Microsoft 365 ecosystem (SharePoint, Entra, Azure AD, Exchange). Provide responsive 1st and 2nd line support for employees across multiple time zones. Lead consistent IT onboarding and offboarding processes globally. Develop and enforce scalable IT policies, standards, and documentation. Ensure systems comply with UK and international standards. Manage vendors, software licenses, asset lifecycle, and IT budgets. Evaluate and implement emerging technologies that improve performance, security, or scalability. Deliver IT reporting and analytics on infrastructure health, usage trends, and compliance status. Act as the IT liaison between UK operations and the overseas IT leadership team. Were looking for someone with: Proven experience in IT operations or generalist roles, especially in multi-location or fast-growing environments. Comfortable working independently in a standalone or startup-like capacity. Solid hands-on experience in infrastructure, networking, cybersecurity, and cloud tools (especially Microsoft 365 and Azure). Strong grasp of IT compliance frameworks. Familiarity with enterprise tools such as ERP, asset management systems, or helpdesk platforms. Experience with IT vendor management and cross-border support coordination. Excellent problem-solving, documentation, and interpersonal skills. Analytical mindset with an eye for process improvement and risk mitigation. Adaptable and forward-thinking, with an interest in emerging technologies and digital transformation. Education and Certification Bachelors in Computer Science, Information Technology, Electrical & Electronics Engineering, or a related technical field. Experience in IT, including experience in a leadership or management role. CCNA (Cisco Certified Network Associate) Microsoft Certified: Azure Security Engineer Associate CompTIA Security+ ISC Certified in Cybersecurity (CC) or other relevant cybersecurity or cloud certifications Benefits and Perks of working for SFI Agri Commodities As a fairly new company, were still in the early stages of building out our perks and benefits, which makes this an exciting time to join us. Youll have the opportunity to help shape our workplace culture and the kind of employee experience we create as we grow. That said, heres what we currently offer: Flexible, hybrid working environment Private medical insurance 25 days annual leave Pension Enhanced parental leave Equal Employment Opportunity Were proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees.

IT Support Technician Location: London (on-site) Full-time, Permanent Salary, 28,000 - 33,000 About the Role We are looking for a hands-on IT Support Technician to join our growing internal technology team. This is a great opportunity for someone who enjoys solving problems, setting up equipment, and making sure everything runs smoothly across a busy, fast-paced office environment. You will play a key role in keeping our people connected, from supporting desk moves and installations to building new machines and resolving day-to-day IT issues through our ticketing system. This is an ideal role for someone early in their IT career who wants to learn, grow, and build a strong technical foundation in a supportive and professional setting. What Youll Do Provide first-line IT support across the business, managing requests through the internal ticketing system. Set up and configure laptops, PCs, and mobile devices for new and existing users. Support regular desk moves, hardware installations, and equipment upgrades. Diagnose and resolve hardware, software, and network issues. Ensure all IT assets are properly documented, labelled, and maintained. Assist with system updates, patching, and IT improvement projects as required. What Were Looking For Some experience in IT support, helpdesk, or technical services (professional or academic). Good understanding of Windows operating systems and Office 365. Basic networking knowledge (DNS, DHCP, Wi-Fi setup, etc.). Excellent communication and problem-solving skills. Proactive, organised, and eager to learn. Whats on Offer Full training and support to help you develop your technical skills. Opportunities for progression within a collaborative IT team. Financial support for relevant studies and certifications. Salary review and pay rise after successful completion of 6-month probation. A friendly, dynamic working environment with plenty of hands-on experience. If you are enthusiastic about technology and want to build your IT career in a professional, supportive environment, we would love to hear from you.

The ICT Helpdesk team offers 1st to 3rd line support to over 600 computer users, predominantly senior fee‑earners working under tight business deadlines, each with varying levels of IT system knowledge. The ICT department provides comprehensive services to all members of the firm. The Helpdesk is

We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. Previous experience in a helpdesk, service desk, or administration role. Log and monitor helpdesk requests using the internal tick