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Network Engineer Leek Wootton Permanent Contract Full Time Salary (£50,949.00 - £57,186.00) Market Supplement (£ ) Will work an on-call rota in which you will be able to claim an on call allowance. Those currently eligible on the redeployment register will be given prior consideration. As a key role in the Strategy and Architectural team based in Digital Services function, this role is responsible for the efficient and effective build, maintenance of new network infrastructure (virtual or physical) to ensure the needs of Warwickshire Police are met. The role will assist in creating a culture of perpetual challenge and continuous improvement in the delivery of internal and third-party services. Main Responsibilities: Support and maintain the forces network infrastructure at all times with it be the day to day operational running or during the planning, design, development and documentation of new technical solutions. To undertake the role of network subject matter expert, providing technical support assurance and guidance in designated area, working unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complying with Digital Service directorate procedures. To ensure that the network meets all the relevant industry/national /legislative /compliance standards and demonstrates consistency of implementation. To take responsibility for understanding business requirements, collecting data, delivering analysis and recommending options. To deliver an environment of continuous improvement and innovation in respect of the infrastructure architecture and ensure that emerging technology and new initiatives are fully evaluated and relevant proposals are proactively driven through the technical architect practice. To ensure the network meets the business requirements and digital strategy, leveraging industry standard as much as possible. Identifying risks and providing mitigations options for these to the delivery team. Responsible for impact analysis and quality assurance of modifications to existing systems to support new solutions. To represent effectively and promote the reputation and values of Warwickshire Police and the Digital Services Directorate at various meetings and groups both internally and externally, including the development of appropriate and constructive partnerships with relevant organisations and areas of both forces. To be commercially astute on infrastructure design, perpetually focussed on the 'service vs cost’ balance and take personal ownership, fully understanding and acting upon situations that require the pursuit of purpose over process. To build and maintain relationships with the Managed Service Provider and other suppliers (including police forces with whom we collaborate) with a stake in our reporting solutions. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel gained through significant experience in similar size organisations. Strong knowledge of network Monitoring & Management alongside Supplier Management experience. Strong Knowledge of SD Wan, VLAN Azure vWan. Strong Knowledge of Static and Dynamic routing. Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM. Authoring of Technical Design documents and Service artefacts. Experience: Demonstrate experience of supporting, building and maintain physical and virtual infrastructure in a similar large complex multi-faceted organisation. Strong focus on ICT technologies and operational service delivery. Subject matter expert from inception, through to delivery to the end customer. Key Skills: Previous experience gained in complex large organisation Strong problem solving skills with ability to gather and assimilate information. Ability to think ahead and anticipate/mitigate risks and find suitable solutions to issues. Demonstrate ability to communicate with key stakeholders and suppliers with the flexibility to adjust approach and style accordingly. Good people skills built on a combination of great listening, empathy, insight and intellect. Ability to positively guide others and influence change within organisations Confident in the ability to be professional and influential on key issues within portfolio area. Writing and maintaining technical documentation. Special Conditions Requirement to participate in on call rota Regular travel throughout Warwickshire We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks . We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Fixed Shifts, Remote Working, Variable Shifts

ServiceNow Project Manager - ITSM/HRSD. Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare.

Act as a strategic advisor on ITSM, operations transformation, and service economics for internal stakeholders. You will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operati

Identify customer needs and propose tailored ServiceNow ITSM solutions. Leverage prior hands-on ITSM delivery experience to communicate effectively with both technical and non-technical stakeholders. Strong technical background in IT Service Management (ITSM), with hands-on experience in solution de

Key requirements include active SC clearance and a strong ITSM background, with knowledge of ITIL frameworks and experience in supplier-focused environments.

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

The ideal candidate has over 10 years of IT leadership experience, including managing ITSM processes and developing ServiceNow solutions.

A leading European private bank in London is seeking a (Senior) ServiceNow Developer to design intelligent solutions with a focus on ITSM and workflow automation.

A leading health and wellness company is looking for a Tooling and Automation Engineer to enhance workflows and improve collaboration through effective Jira management.The role involves optimizing Jira Software, designing complex workflows, and integrating automation solutions.Ideal candidates shoul

Candidates must have experience with ITSM tools and outstanding communication skills for engaging with both technical and non-technical stakeholders.

You will be the technical owner of our Ivanti Neurons ITSM platform, a system relied upon by teams across the organisation. Lead the configuration, maintenance, and evolution of the Ivanti Neurons ITSM environment, ensuring it remains stable, well‑designed, and aligned with user needs across GÉAN

A technology services provider in the United Kingdom is seeking an ITSM Tooling Engineer to support key digital transformation projects. The role involves designing, building, and configuring enterprise-scale ITSM solutions within an Agile team. Candidates should have strong experience with ITSM too

A well-known hospitality company in the United Kingdom is seeking an IT Support Manager to lead a team responsible for ensuring seamless technical support across various locations.The ideal candidate will have experience in IT management, team leadership, and troubleshooting technical issues.This ro

Look at Improving problem resolution times by streamlining ITSM processes. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified.

A global digital transformation leader in the UK is seeking a Senior Technical Consultant to drive the technical delivery of solutions using ServiceNow.This role involves preparing and leading design workshops, engaging customers on technical requirements, and providing creative solutions to complex

Your excellent communication skills enable you to engage with stakeholders at all levels, ensuring alignment and understanding of ITSM initiatives. Collaborate with cross-functional teams to define and document ITSM policies, procedures, and workflows. Act as a liaison between IT and business units,

A global leader in digital transformation is looking for a ServiceNow Technical Consultant to collaborate with customers, propose solutions, and deliver exceptional ServiceNow implementations.The ideal candidate will have over 2 years of software implementation experience, a solid knowledge of IT Se

A leading security services firm in the United Kingdom is seeking an experienced ITSM Service Manager for a long-term project. This fully onsite role in North West involves managing IT services, ensuring alignment with business needs, and driving best practices across ITSM processes.

A global leader in digital transformation is seeking a Servicenow Architect to oversee technical solutions and ensure design integrity.This role requires 8+ years of experience in solution design, expertise in ServiceNow, and the ability to lead cross-functional initiatives.The ideal candidate will

A leading entertainment company seeks an ITSM Platform Lead to strategically own and develop their ITSM platform, predominantly ServiceNow. The ideal candidate will possess experience with ITSM platforms, excellent communication skills, and an ITIL certification, alongside the ability to manage vend

Solution Consultant (ITSM focus). We’re hiring a Solution Consultant with an ITSM focus to join our Advisory Services Delivery team as an individual contributor – this is not a managerial role. Demonstrated expertise in ITSM, including.

We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow. You must have a minimum of 4 years of experience in ITSM with at least 3 years working experience with ServiceNow.

A global software company is seeking a Solution Consultant with an ITSM focus to join their Advisory Services Delivery team. The ideal candidate should have solid experience in SaaS, customer engagement, and ITSM practices.

A leading managed services provider is seeking a dedicated Technical Support Specialist in the United Kingdom.You will be responsible for managing alerts, incidents, and requests, ensuring optimal client infrastructure with a strong focus on networking and cloud solutions.The ideal candidate will ha

A reputable property development company in the United Kingdom is seeking an Application Support Analyst to provide IT and application support.This role involves assisting users with business systems and managing incidents in the IT Service Management system.Ideal candidates will have proficiency in

If you love owning revenue, building long-term customer relationships, and turning happy customers into bigger ones, this is a role where your impact is visible fast.UK footprint and a loyal customer base across mid-market organisations.IT and operations through to service delivery and automation.UK

A global IT services provider in the United Kingdom is seeking an experienced professional to lead the design and scaling of their AI-enabled ITSM and business operations services.

A technology firm is seeking an experienced ITSM Solutions Architect to design and implement scalable ITSM architectures. The ideal candidate will have over 5 years of experience in ITSM Solutions Architecture and expertise in major ITSM platforms like ServiceNow and Jira Service Management.

IT Service Management (ITSM) sits within Infrastructure and Operations (I&O) and works to identify, challenge and improve the way I&O services are delivered to FT employees. The ITSM Service Manager focuses on removing friction, reducing waste and improving reliability by fixing the underlying servi

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements.

Experience with ITSM tools like Service Now is desirable.

A leading IT solutions provider in London is seeking an experienced ServiceNow Architect to lead the architecture and implementation of their enterprise ServiceNow platforms.The ideal candidate will have over 8 years of experience with ServiceNow and deep technical expertise across various modules.R

Essential experience includes strong ITSM & HRSD knowledge, hands-on configuration of HR applications, and familiarity with HRIS integrations. A leading IT solutions provider is seeking a ServiceNow Architect to shape solution architecture and design for HRSD/ITSM implementations.

Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. Strong experience with ITSM/Service Desk tools, such as:. Proven background in ITSM/ITIL framew

A leading European technology organization is seeking a talented professional to manage the Ivanti Neurons ITSM platform, critical to internal operations.

A prominent housing organization in the UK is seeking an IT Service Platform Administrator to manage their ITSM platform.

The role involves designing and implementing ServiceNow solutions focused on ITSM, workflow automation, and integrations.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform.

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes. This full-time role involves maintaining ITSM solutions, collaborating with stakeholders, and ensuring operational efficiency.

A global IT consulting firm is seeking a Senior Architect specializing in ServiceNow ITSM and HRSD.

Configure and maintain ServiceNow modules, focusing on IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management. Strong technical expertise in ServiceNow platform features, including ITOM, ITSM, IRM, or HRSD.

Driving and steering the governance and strategic direction of ITSM tooling to support efficient, consistent service management practices. IT Service Management (ITSM) sits within Infrastructure and Operations (I&O) and works to identify, challenge and improve the way I&O services are delivered to F

A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization.You will act as the primary contact for IT issues, ensuring effective incident and service request management.Key responsibilities include delivering technical support, diagnos

This senior role focuses on enterprise sales strategy and requires applicants to have over 12 years of experience in technology sales, particularly in ITSM or enterprise platforms.

A leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background in Web Serv

IT Service Management (ITSM) Platform Lead is responsible for the strategic ownership, development, and continuous optimisation of Merlin’s enterprise ITSM platform - primarily ServiceNow. Lead the design, configuration, enhancement and documentation of ITSM modules and workflow. Own and lead all

We are Systematix and we are currently looking for an ITSM Business Analyst for our client. Our client is implementing ServiceNow as part of a global IT service transformation initiative, focused on standardizing ITSM processes across a complex enterprise environment. Gathering and documenting ITSM