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Ability to integrate Dynatrace, Grafana or Splunk with ITSM tools (such as ServiceNow) and CI/CD pipelines for proactive monitoring. Has the ability to troubleshoot and resolve data quality issues on time, ensuring data integrity and reliability. Hays Talent Solutions is a trading division of Hays S

Service Readiness & Cutover Manager Bristol, UK (Hybrid – 2 Days Onsite) Contract – 12 Months £450/day The Role We are seeking an experienced Service Readiness & Cutover Manager to support a large-scale network transformation programme within the Education Business Unit. This role combines deep technical understanding of enterprise network environments with strong programme delivery and operational transition leadership. You will be responsible for ensuring seamless migration from legacy environments into modern network services, while driving operational readiness and controlled handover into BAU support. Key Responsibilities • Lead end-to-end Service Readiness and Cutover activities across network migration waves, • Own and manage Hypercare and Early Life Support strategies, • Develop and maintain detailed readiness, warranty, and cutover plans, • Define governance, acceptance criteria, reporting, and go/no-go checkpoints, • Coordinate across engineering, testing, SIAM, service operations, and third-party suppliers, • Ensure operational and technical prerequisites are completed prior to BAU handover, • Drive Operational Acceptance Testing (OAT) activities and sign-off, • Ensure alignment with ITSM processes including Incident, Change, Problem, and Configuration Management, • Manage RAID activities and provide executive-level reporting, • Support continuous improvement across readiness and transition processes Required Experience • 15+ years’ experience in IT infrastructure or network transformation programmes, • Previous hands-on background in Network Engineering, • Proven experience delivering:, • Service Readiness, • Cutover Management, • Network and campus/building migrations, • Hypercare / Early Life Support, • Strong understanding of ITSM and Service Transition principles, • Experience with enterprise LAN/WAN, Wi-Fi, SD-WAN, routing & switching, and network security, • Strong stakeholder management and supplier coordination skills Desirable Skills • Experience within SIAM environments, • Public sector or higher education programme experience, • Familiarity with ServiceNow or BMC Helix, • Exposure to OAT, SVT, and UAT testing frameworks, • PRINCE2, PMP, Agile PM, ITIL v4, CCNP, or CCIE certifications

A global law firm in Manchester is looking for a Senior Business Analyst in IT Service Management to enhance service delivery through process improvement. The position involves analyzing processes, making recommendations, and facilitating discussions across teams to align IT with business needs.

It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry best practice. Strong decision-making capabilities, with a proven ability to weigh the relative

Experience using ITSM tools and a fundamental understanding of the ITIL framework. ITIL Foundation certification (v4). You'll also be involved in wider ITIL processes, contributing to continuous service improvement and helping us minimise business disruption.

A leading telecommunications company is seeking an ITSM Lead in Manchester to ensure service reliability through effective event management.

A 50-50 joint venture between Tesco and VMO2 that was established back in 2003, Tesco Mobile has gone from strength to strength as we’ve launched into new services and markets. We’re proud to have an inclusive culture that’s uniquely Tesco Mobile, with a strong sense of community, plus all the

A leading telecommunications company in Manchester is looking for an ITSM Skilled colleague to join their OSD Helpdesk team.

A leading global consulting firm is seeking a Workplace Engineer to support high-profile clients in Manchester.This role requires in-depth knowledge of Microsoft Windows O/S and SCCM, along with exceptional customer handling skills.The engineer will be responsible for project tasks and must work ons

You’ll also be involved in wider ITIL processes, contributing to continuous service improvement and helping to minimise business disruption. Strong understanding of ITIL practices, especially Incident, Problem, and Major Incident Management. Experience using ITSM tools and a fundamental understand

You’ll also be involved in wider ITIL processes, contributing to continuous service improvement and helping to minimise business disruption. Strong understanding of ITIL practices, especially Incident, Problem, and Major Incident Management. Experience using ITSM tools and a fundamental understand

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform.

Sleek Telecom – Field Sales Team Leader Opportunity (B2B & Residential).At Sleek Telecom, we’re scaling fast — and we’re looking for.This is not a build-from-scratch role.You must apply with your own team ready to deploy.Sleek Telecom is a UK-based provider delivering high-demand connectivit

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

If you want to know about the requirements for this role, read on for all the relevant information.St Ives, Cambridgeshire (office-based, 5 days a week).Join our fast-paced Contact Centre as a hands-on Team Leader.You'll lead, coach and inspire a team of advisors, driving performance while creating

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.As a Team Leader, you will work c

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Excellent salary + bonus + benefits.Shift Team Leader to ensure safe operational and environmental performance of the plant and security of the site.As an Shift Team Leader, you

Our client has an immediate requirement for an experienced Senior Bid Team Leader to join their team.Acting as the senior point of contact for Bid Team Administrators and the wider business, you will oversee the day-to-day running of the Bid team, ensuring workloads are managed efficiently, deadline

Warehouse Team Leader (Late Shift).K + Benefits + Overtime Permanent from Day One.We need a hands-on, experienced warehouse team leader with a valid, accredited counterbalance FLT certificate for a busy distribution centre in Southam.This is not an operations manager role.Running and managing a smal

We are seeking an experienced and motivated Church Buildings Team Leader to lead the Church Buildings team and play a key role in supporting parishes, clergy and diocesan governance structures in the care, repair and development of the Diocese's significant church buildings estate.

The role is positioned within our NDA Motor Litigation Unit which deals with complex motor litigation across OICP, Small Claims, Fast Track and Intermediate & Multi-track claims, to the value of £150,000.The unit is made up of three distinct file handler teams managing the different work types prev

Select how often (in days) to receive an alert:.At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.HOW YOU WILL MAKE A DIFFERENCE.Do you want to spend your working time making a differ

Location: South East (Kent area).Contract: Part Time, 24 hours per week.My client are looking for an experienced Food Safety Team Leader to lead a dynamic Public Protection team.This is an exciting opportunity to work in a forward‑thinking service that values innovation, modern working practices,

Job Description Closing date: 02-06-2026 Customer Team Leader Location: High Street South Cerney, Cirencester, GL7 5UG Pay: £14.Contract: 18 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across

Babergh and Mid Suffolk District Councils • Address: Stowmarket, Suffolk IP14 5AT, • Salary: £37,280 - £44,075 per annum, • Hours: Full time, 37 hours pe

Monday to Friday Days (40 Hours).We're looking for a hands-on Field Service Team Leader to oversee a team of mobile engineers delivering first-class maintenance and repair services across a varied fleet of Material Handling Equipment (MHE).This is a pivotal leadership role where you'll combi.

Senior Sales Team Leader | Premium Retail | Fantastic earning potential.Zachary Daniels is supporting a well-known retail brand to recruit a Senior Sales Team Leader for a great store in The Trafford Centre.This is an excellent opportunity to step into a key leadership role within a customer-focused

Team Leader - Solo Placement Children's Residential Complex EBD Home.You will lead a team of residential support workers, ensuring the highest quality of care is consistently delivered while promoting positive outcomes for the children and young people in your care.Support the Registered Manager in

Sleek Telecom – Field Sales Team Leader Opportunity (B2B & Residential)At Sleek Telecom, we’re scaling fast — and we’re looking for proven Field Sales Team Leaders who can hit the ground running with an establis

Extons Foods Ltd in Manchester is seeking a High Care Team Leader to oversee daily operations in food production.This role requires strong leadership skills, knowledge of food safety standards, and an ability to manage a team effectively in a fast-paced environment.Responsibilities include coordinat

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, a

Manchester City Council is seeking a Team Manager for the Leaving Care Service in Manchester.This role involves leading a team to drive trauma-informed practices, ensuring all statutory responsibilities are met, and improving life chances for care leavers.Candidates should have a recognised Social W

Overview A Vacancy at University Hospitals of Derby and Burton NHS Foundation Trust.An opportunity has arisen for a dynamic, compassionate and outcome-driven wellbeing leader to join our UHDB Team.As part of the development of our staff wellbeing provision across the Derbyshire health and social car

Go back Lancashire & South Cumbria NHS Foundation Trust Liaison and Diversion Specialist Practitioner/ Team Leader The closing date is 07 May 2026 The Liaison & Diversion service is not a mental health team.It operates as an All Age (from age of criminal responsibility - 10yrs), all Vulnerability mo

A local public health organization is seeking a Payroll Team Leader for a fixed 12-month term, offering a salary of £42,839 - £46,142.The successful candidate will lead a payroll team responsible for delivering accurate and timely pay services to the council and external clients.Key responsibiliti

Contract: Permanent/Full-time Salary: £58,000 - £65,000 per annum (dependant on experience) Location: Remote with travel to client sites when needed Vita Health Group (VHG) - part of wider Spire Healthcare Group - are looking for a clinically focused, confident and forward-thinking Principal Clini

We’re recruiting across HR, Payroll, OD, and HR Systems We have exciting opportunities in HR Consultancy, Organisational Development, Payroll Leadership, Pensions and Reward, HR Systems, and Health, Safety and Wellbeing.If you’re passionate about making a difference and want to work in a team th

Creative Support is seeking a dedicated HR Team Leader in Stockport, England.In this full-time position, youll lead an HR support team, delivering high-quality guidance while promoting a respectful and inclusive atmosphere.Key responsibilities include employee engagement, performance management, and