Leadership and management coach jobs in London

Are you a seasoned leader with a flair for hospitality and a passion for delivering exceptional dining experiences? The Bobo Social is seeking a dynamic Restaurant Manager to oversee operations at our new opening in Ealing Broadway. As the Restaurant Manager, you will play a pivotal role in ensuring the seamless execution of service, maintaining the highest standards of hospitality, and upholding standards and maintaining systems. Key Responsibilities Lead and motivate a team of front-of-house staff to deliver impeccable service and exceed guest expectations. Oversee day-to-day operations, including reservations, seating arrangements, and customer interactions, to ensure a smooth and memorable dining experience. Collaborate with the culinary team to ensure synergy between the kitchen and front-of-house operations, facilitating efficient communication and problem-solving. Uphold quality standards in food and beverage service, ensuring adherence to hygiene and safety regulations at all times. Manage inventory, ordering, and stock control to optimise resource utilisation and minimise wastage. Cultivate a culture of excellence and professionalism among the team, providing training, coaching, and feedback to enhance performance and customer satisfaction. Handle guest feedback and complaints effectively, striving to resolve issues promptly and maintain positive relationships. Contribute to the development of promotional initiatives and special events to drive revenue and enhance the guest experience. Requirements Proven experience as a Restaurant Manager or similar role. Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. Excellent communication and organisational abilities, with a keen eye for detail. A passion for hospitality and a commitment to delivering outstanding service. Knowledge of food and beverage trends, industry standards, and best practices. Flexibility to work evenings, weekends, and holidays as required. Benefits Competitive salary package. 28 day holiday allowance and employee benefits. Opportunities for career advancement and personal development.

Brunswick East is a much loved neighbourhood cafe, in the heart of Dalston. Founded by two Australian sisters, we're a women lead business with a reputation for excellence. The Brunswick East name began almost 9 years ago with our cafe in the heart of Dalston. 5 years ago we proudly set up our Hackney Downs bakery where we work with regenerative flours, and produce all our own sourdoughs, pastries and baked good from scratch. We are well known for our high standards regarding all things brunch, coffee and baked goods. With the addition of our urban allotment Sky Farm, our 3500 sq ft rooftop allotment at Dalston. Working closely with our head grower we grow our produce from seed, cultivating and harvesting our own seasonal product all year round. Our reputation for creative and delicious food, is built from our desire to produce outstanding dishes from top quality seasonal produce, delivered with a vibe more in tune with the Melbourne brunch scene, from where we hail. We are passionate about hand crafting our menu from scratch and proudly make everything we serve in house. This ranges from sauces, to pickles & ferments, to house cured & smoked bacon, meats & fish, homemade cheeses (feta, halloumi etc), homemade yoghurt, miso's and vegetable charcuterie. Sustainability and reducing waste is very important to us too, and influences our seasonal menu, using local farms employing regenerative practices. Sustainability also plays a huge part of the choices we make within the day to day operation of the shop, and we are always striving for new ways we can reduce our waste, and impact. We are passionate about creating an open and atmospheric environment, whilst delivering exceptional food, coffee and all things sourdough and baked goods. Working with a wonderful team this is a great opportunity for the right person to lead a committed and forward thinking team. THE ROLE, GENERAL MANAGER - Being a speciality coffee enthusiast, passionate about sustainable food culture and zero waste ideals - Providing leadership, reliability and a genuine enthusiasm towards our industry - Working in line with our zero waste initiatives and goals - Overseeing shop operations, budgets, ordering and smooth daily operation - Ensuring excellent customer service at all times - Maintain & Promote Health & Safety, and our workplace values - Forge relationships with our regulars (new & old!) - Leading our front of house team, FOH rotas, providing mentorship, FOH HR duties: including reviews, recruitment, managing team bonuses - Co-ordinate and oversea seasonal events and private bookings BENEFITS - 28 day’s holiday pay - Pension scheme - Day time hours (except for a few very special Sky Farm supper club evenings and private bookings) - Monthly rotas, including one weekend off a month - Staff meals/ free coffees all day long - Progressive and fun atmosphere WHAT WE’RE LOOKING FOR - A passion for quality coffee, seasonal and sustainable food culture - Minimum 2 years experience in a similar role across hospitality including speciality coffee & front of house - Exceptional attention to detail - Willingness to always go the extra mile for our customers - Ability to lead, coach and develop a team - A desire to work in a progressive workplace where environmental impact and staff welfare are central If this sounds like the right next step for you, we'd love to hear from you.

Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!

Business Sales Excecutive Duties: • Oversee operations and coordinating day-to-day activities of the sales team. • Lead, mentor, and motivate the sales team to achieve and exceed sales targets. • Conduct regular team meetings to communicate goals, provide feedback, and share best practices. • Setting sales target, ensuring the team meets and exceeds these goals. • Monitor and analyse sales metrics to identify opportunities for improvement. • Develop and implement strategies to maximize sales and enhance customer satisfaction. • Ensure a high level of customer service by coaching and training team members on effective sales techniques and product knowledge. • Stay informed about industry trends and product knowledge to enhance the team's expertise. • Developing and implementing effective sales strategies • Establishes and monitors work schedules. Requirements • Proven experience in sales leadership or similar supervisory role • Excellent leadership and team management skills • Effective communication and interpersonal skills • Exceptional negotiation and closing skills. • Knowledge of market trends, competitors, and industry dynamics • Adaptability to changes in the market and industry

- Overview: - We are seeking a highly motivated and experienced Restaurant General Manager to oversee the operations of our tropical themed restaurant located in Lewisham. As the Restaurant General Manager, you will be responsible for ensuring the smooth functioning of all aspects of the restaurant, including customer service, staff management, financial performance, and overall guest satisfaction. Responsibilities: - 1. Operational Management: - - Oversee day-to-day operations, ensuring efficient and effective service delivery. - - Maintain high standards of food quality, presentation, and cleanliness. - - Monitor inventory levels and ensure proper stock management. - - Implement and enforce health and safety regulations. 2. Staff Management: - - Recruit, train, and supervise restaurant staff, ensuring they deliver exceptional customer service. - - Schedule and manage staff shifts to ensure adequate coverage. - - Provide ongoing coaching and performance feedback to enhance team performance. - - Foster a positive work environment that promotes teamwork and employee growth. 3. C B Customer Service: - - Ensure guests receive outstanding service and resolve any customer complaints or issues. - - Monitor customer feedback and implement improvements to enhance the dining experience. - - Maintain a welcoming and friendly atmosphere for all guests. 4. Financial Performance: - - Monitor and control restaurant expenses to meet budgetary guidelines. - - Analyse financial reports and implement strategies to maximise profitability. - - Conduct regular inventory audits and manage cost control measures. - - Collaborate with the management team to develop sales and marketing initiatives. - Requirements: - - Proven experience as a Restaurant General Manager or in a similar role. - - Strong leadership and management skills, with the ability to motivate and inspire a team. - - Excellent communication and interpersonal skills. - - In-depth knowledge of restaurant operations, including food and beverage service. - - Ability to handle high-pressure situations and make sound decisions. - - Familiarity with financial management and budgeting. - - Knowledge of health and safety regulations. - - Flexibility to work evenings, weekends, and holidays as required. - - We offer a competitive salary of £38,000 per year, along with opportunities for growth and development within our organisation. - If you are a dedicated and passionate individual with a strong background in restaurant management, we invite you to apply for the position of Restaurant General Manager at our restaurant in Lewisham.

Job description ```Duties``` As a Shift Manager - Retail, you will be responsible for overseeing the daily operations of our restaurant and ensuring that our customers receive exceptional service. Your duties will include: - Handling customer inquiries, concerns, and complaints in a professional manner - Ensuring that all food safety and sanitation guidelines are followed - Monitoring food preparation and production to maintain quality standards - Managing and leading a team of restaurant staff during your shift -- Assisting with inventory management and ordering supplies as needed - Training new employees and providing ongoing coaching and development to existing staff - Collaborating with the management team to implement strategies for improving efficiency and profitability - Maintaining a clean and organized restaurant environment ```Qualifications``` To be successful in this role, you should possess the following qualifications: - Previous experience in a leadership role within the restaurant or hospitality industry - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Strong problem-solving skills and the ability to make sound decisions under pressure - Strong knowledge of food safety regulations and best practices - Flexibility to work various shifts, including evenings, weekends, and holidays If you have a passion for providing exceptional customer service, leading a team, and ensuring the smooth operation of a restaurant, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager- Retail. Job Types: Full-time, Permanent Salary: £24,000.00-£28,000.00 per year Benefits: Additional leave Company pension Discounted or free food Employee discount Employee mentoring programme Enhanced paternity leave Financial planning services Sick pay Schedule: Monday to Friday Supplemental pay types: Commission pay Experience: Supervising experience: 1 year (required) Restaurant management: 1 year (required) Bar management: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Ability to Commute: Leytonstone (required) Ability to Relocate: Leytonstone: Relocate before starting work (required) Work Location: In person Application deadline: 28/03/2024 Reference ID: LSS24-0101 Expected start date: 04/04/2024

Restaurant Manager vacancies like this don’t come along very often- Monday to Friday only, WEEKENDS OFF!!!!! Your Dream Schedule! For any experience Manager or Deputy Manager looking for a work/life balance Work/Life Harmony Awaits You! We're looking for a motivated and talented experienced Manager to join our team. If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Must have a really good understanding of Kitchen operations. Apply today as this opportunity won’t be here for long…. FIGO in Italian means “awesome” … If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao We are looking for a holding GM with our passion for teamwork, to cover maternity leave, and lead the team and site. This role is well suited for an AGM or someone new to a GM role looking to progress and develop their leadership skills. We are a independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Whilst this is initially a mat cover role, there is room for development and progression. Are service style being unique – at lunch we are grab n’ go catering for the Canary Wharf office crowd, but dinner is full service restaurant. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be.... - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mind-set, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control - Placing and reconciling orders to meet with the restaurant’s needs - Conduct stock counts and be responsible for managing stock control and waste What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance - No late nights - 45h contract. - A bonus of up to £4,000 a year, with realistic targets. It’s in all of our interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee

· Collaborating with senior staff to determine the range of services offered and contribute to the development of sales strategies and targets. · Conducting market research, surveys, and analysis to understand customer preferences and reactions to our services. · Compiling and analysing sales figures to identify trends and opportunities for growth. · Developing proposals for marketing campaigns and promotional activities to attract new customers and retain existing ones. · Managing customer accounts and maintaining strong relationships to ensure customer satisfaction and loyalty. · Recruiting, training, and mentoring junior sales staff to achieve sales targets and deliver exceptional service. · Producing reports and recommendations for senior management on marketing and sales strategies. · Keeping abreast of industry trends, competitor activities, and product developments to maintain a competitive edge. Additional Requirements: · We are seeking candidates with a proven track record in sales and marketing, preferably in the luxury travel or hospitality industry. Key requirements include: · Strong communication and interpersonal skills. · Excellent analytical and strategic thinking abilities. · Proven experience in developing and executing successful sales and marketing strategies. · Ability to work collaboratively with cross-functional teams. · Demonstrated leadership and team-building capabilities. · Knowledge of market research techniques and tools. · Proficiency in Microsoft Office suite and CRM software. · Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred).

Menu Development: Create and innovate new dishes and menus while considering cost and seasonal availability. • Kitchen Management: Oversee the kitchen’s daily operations, including scheduling, staffing, and training of kitchen personnel. • Quality Control: Ensure all dishes are prepared to a high standard and consistent with the restaurant’s reputation. Implement and maintain health and safety protocols. • Inventory Management: Manage inventory, order supplies, and negotiate with vendors to ensure the kitchen is well-stocked without overspending. • Cost Management: Monitor kitchen expenses and adjust food orders to maintain budgetary guidelines. • Team Leadership: Lead and motivate the kitchen team, fostering a collaborative environment and providing feedback and coaching where necessary.