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Liaison jobs in United Kingdom

  • Sales and Marketing Executive
    Sales and Marketing Executive
    9 hours ago
    Full-time
    London

    Ackroyd Legal is a growing legal firm within the wider Ackroyd Group, providing services across conveyancing, litigation, and family law. We act for individual clients, investors, and professional introducers nationwide, delivering a consistent, high-quality service across multiple practice areas. Our growth is driven by strong relationships, efficient processes, and a focus on matching the right solicitor to the right client. The Role We are expanding our New Business Team and are seeking a commercially driven individual to help generate and manage instructions across both B2B and B2C channels, covering conveyancing, litigation, and family matters. This role is central to the firm, ensuring our solicitors are fully utilised with suitable work while maintaining excellent service standards for clients and introducers. Key Responsibilities B2B Business Development • Building and maintaining relationships with:, • Estate agents, • Mortgage brokers, • Developers, • Accountants, • Other professional introducers, • Promoting Ackroyd Legal’s legal services across conveyancing, litigation, and family law., • Generating a consistent flow of instructions from introducers and partners. B2C Lead & Client Management • Managing purchased leads from clients actively seeking a solicitor for:, • Property sales, purchases, and remortgages, • Litigation matters, • Family law matters, • Handling organic inbound enquiries via phone calls and email., • Converting enquiries into live instructions by allocating matters to the most suitable solicitor. Solicitor & Instruction Management • Managing a panel of solicitors across multiple practice areas., • Ensuring solicitors are consistently supplied with appropriate volumes of work., • Monitoring service levels, turnaround times, and overall client experience., • Acting as a liaison between clients, introducers, and solicitors to ensure smooth case progression. Progression & Strategic Growth • With experience, taking on responsibility for:, • Managing key introducer and supplier contracts, • Overseeing relationships at a regional and national level across the Ackroyd Group, • Supporting strategic growth and expansion across all departments What We’re Looking For • Excellent communication and relationship-building skills, • Confidence dealing with both professional introducers and individual clients, • Strong organisational skills and attention to detail, • A proactive, commercially minded approach, • Experience in legal services, property, or professional services is beneficial but not essential What We Offer • A central role within a growing, multi-practice legal group, • Clear progression into senior and national-level contract management, • Exposure to conveyancing, litigation, and family law work, • A supportive, professional, and performance-driven environment

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  • Full-Time Administrator & Receptionist Required in West London
    Full-Time Administrator & Receptionist Required in West London
    18 days ago
    £25000 yearly
    Full-time
    London

    Proudly specialising in Residential Sales, Lettings and Commercial property throughout West London including Acton, Ealing, Chiswick, Park Royal, Shepherds Bush and Hammersmith, we are dedicated to providing a quality service for all our clients as our people are fundamental to our business and our reputation. We offer professional and efficient sales & lettings advice and pride ourselves on delivering a quality service to our clients in addition to achieving the best possible prices. We currently are looking for full time work with an immediate start date. If you are organised, good communicator and have a get-up-and-go attitude then we’d like to hear from you — whether you’re entirely new or are a dab old hand. If this sounds like you, do email your CV right away! Responsibilities provide general administrative and clerical support make appointments and perform viewings with potential applicants open, sort and distribute incoming correspondence work closely in liaison with managers and administrators assist in resolving any administrative and maintenance problems run company’s errands to supply stores prepare and modify documents including correspondence, reports, drafts, memos and emails schedule and coordinate meetings, appointments and travel arrangements for Managers maintain office and building supplies for various departments coordinate and arrange access for maintenance staff and tradesmen This is a permanent role with a lot of potential for career progression. Experience required: Minimum 6 months

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  • Junior Recording Studio & Operations Manager
    Junior Recording Studio & Operations Manager
    1 month ago
    £1000–£1850 monthly
    Full-time
    London

    Recording Studio & Operations Manager Location: London (Zone 1) & Remote (Hybrid) Contract Type: Contractor (Trial period leading to Full-Time) Compensation: Negotiable based on experience + Performance-based increases & Sales Bonuses £1000.00 + Sales and performance Bonuses The Role We are looking for a strong communicator who is tech-forward and a multilateral thinker to join our team in a dynamic hybrid role. Sitting at the intersection of high-end music production, property management, and creative construction, this is not a standard 9-to-5 desk job. You will be responsible for the operational management of a recording studio and 30+ independent units. You will handle everything from short-notice hourly sessions to prolonged, high-demand complex bookings, while simultaneously assisting in the end-to-end delivery of creative construction projects locally and soon to be, internationally. This role requires a candidate who can manage high-volume data entry with precision while acting as the primary point of contact for high-profile clients and executives—all without hand-holding. Multi tasking is paramount. Key Responsibilities Studio & Property Management (30+ Units) • Complex Booking Management: Manage a high-volume diary involving a complex mix of bookings, ranging from short hourly slots to prolonged, demanding multi-week lockouts., • Tenant & Occupant Relations: Serve as the primary liaison for occupants across 30+ independent units, efficiently managing requests, maintenance issues, and property requirements., • Client Liaison: manage relationships with high-profile clientele, music executives, and artists, ensuring a discreet and premium service regardless of the request complexity., • Supplier Coordination: Manage third-party suppliers and contractors to ensure all units and studio spaces remain fully operational. Operations, Data & Systems • Precision Data Entry: Maintain accurate, up-to-the-minute records of bookings, tenant data, and inventory. High attention to detail is mandatory., • System Creation: Proactively identify operational bottlenecks across the property portfolio and build new systems or delegate tasks to resolve them., • Financial Admin: Issue invoicing, handle account management, negotiate with third parties, and produce reporting for management. Construction Project Support • Project Delivery: Assist the team across the full lifecycle of building creative spaces—from conception to delivery—locally, nationally, and internationally., • Research: Conduct market and logistical research to support project feasibility. Requirements: Essential Skills • Communication: Flawless verbal and written English is mandatory. You must be able to write compelling emails, create professional presentations, and negotiate confidently., • Tech-Forward: Proficiency with modern AI tools and LLMs is required—specifically Manus, Claude, and GenSpark—to optimize workflows, automate data handling, and conduct research., • Documentation: Proficiency in creating high-level spreadsheets, slide decks, and professional correspondence. Attributes • Independent: You are a self-starter who sets your own targets, who is well presented both offline and in person. You must be able to think multilaterally and switch between "high-level" negotiation and approachable “ground-level" entry level humble team member instantly., • Resilient: Willingness to work unsociable hours is required to accommodate complex client schedules and international project time zones. The Perks • Performance Pay: Immediate pay increases available based strictly on performance, hitting targets, and the ability to execute independently., • Incentives: Lucrative sales bonuses and incentive structures offered., • Location: Access to a central Zone 1 office combined with work-from-home flexibility., • Exposure: Direct access to high-level industry networks in music, property, and construction.

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  • Credit Controller
    Credit Controller
    1 month ago
    £38000–£42000 yearly
    Full-time
    Brentford

    Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

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  • Business Development Executive
    Business Development Executive
    1 month ago
    £26000–£35000 yearly
    Full-time
    London

    Job Description: Business Development Executive – EMEA Market Full-Time, On-Site | London-based About Us We believe that decorative art is widely undervalued, undermined, and underappreciated. Art, in itself, is a channel of expression, a vessel that speaks stories and values. Decorative art is no different. Silian Art and Design, a leading art consultancy and provider, has been enriching and transforming spaces with bespoke art solutions since 1997. From concept creation to in-house production, we offer tailored services to top interior designers, hospitality brands and partners to realize their artistic vision. We are now seeking talented Business Development Executives to join our team in London to manage and expand our portfolio in the EMEA market. We are looking for professionals who are passionate about the interior design and decor industry and know how to connect with clients creatively and commercially. The Role This is a full-time on-site role at our beautiful gallery space in Chelsea, London. As a Business Development Executive, you will be responsible for identifying and growing opportunities and nurturing client relationships across the EMEA region. This role requires a proactive and curious mind, and a combination of strategic account management and a flair for the creative, as you'll be working with clients who are designers and visionaries in their fields. You will be collaborating with artists, the design team, and the production team, to deliver exceptional creative solutions to industry leading clients and projects. Key Responsibilities Drive Growth: • Proactively identify, research, and pursue new business opportunities within the EMEA region to expand our client base and drive revenue growth., • Participate in industry events and networking opportunities to build connections and generate leads. Account Management: • Build, maintain, and strengthen relationships with new and existing clients, ensuring that their needs are consistently met and exceeded., • Serve as the primary point of contact for assigned accounts, managing communication and fostering strong client relationships., • Develop a deep understanding of client goals and preferences to provide tailored solutions that reflect their unique visions and branding needs. Collaborate with Creative Teams: • Work closely with our in-house design and production teams to deliver high-quality, customized art solutions that align with client specifications and project timelines., • Oversee project timelines and budgets, keeping all stakeholders informed of progress and addressing any issues that arise., • Coordinate logistics for art installations, including working with artists, logistics companies, and contractors as needed., • Manage multiple projects simultaneously, ensuring deadlines are met and quality standards are upheld. Strategic Planning & Reporting: • Develop account growth strategies to achieve and surpass sales targets., • Provide regular reports on account status, sales activities, and market trends to inform business strategy., • Collaborate with management to create and implement targeted marketing strategies within the EMEA market. Requirements Experience: Minimum of 3 years of relevant account management, business development, or sales experience, ideally within a creative, art, or design-related industry. Language Skills: Proficiency in an additional EMEA language is major plus! Location: This is an on-site role based in our London gallery office. If you are passionate about art and design and eager to contribute to high-profile projects that transform spaces, we'd love to hear from you! Job Type: Full-time Experience: Business development: 3 years (preferred)

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  • Project Manager
    Project Manager
    2 months ago
    £42000–£45000 yearly
    Full-time
    London

    We are Sky House Construction Limited, opening great career development opportunities to talented individuals who are eager to build up their professional experience, believe in the company vision, and are ready to work hard to make it come true. We currently have a position available for a Site Manager working alongside the construction team. You would be assisting with our current projects that are mostly small to medium scale houses renovations & extensions. -Start Date: ASAP -Duration: FULL TIME Essential criteria: • Excellent organisational & team management skills, experienced in delivering demanding build programmes, • Driven and determined to succeed, • Good communicator, customer-focused, upholding quality brand reputation, • Sound working knowledge of health & safety requirements and practices, • Language: English - Greek (required) Main Responsibilities: • Overseeing of all projects, from start through to completion, and report directly to the Director, • Assist in the liaison with customers, architects, and engineers on all aspects of construction projects, • Lead weekly progress meetings and producing the required timeline of works/action points, • Identify materials, workforce, tools etc needed for the project phases and arrange purchases and deliveries accordingly, • Timely support and advice in the selection of finishes that require the customers’ involvement, so that ordering and delivery don't create disruption and delays in the progress of the projects, • Assist in the overall follow up of the sub contractor's monthly progress, • Deal with sub-contractors and suppliers to solve and unblock any issue related to delays, amendment of orders and other delivery issues, • Assist in the monitoring and advising of the workforce on all aspects of the build, • Constantly monitor the expenditure per each activity, material, labour and finishing, so to keep the budget in check, • Lead weekly progress meetings and producing the required timeline of works/action points, • Assist in managing the Health and Safety on project sites The successful applicant will receive: • Salary dependent upon experience, • Private health insurance, • 20 days holiday, • Job Types: Full-time, Contract, • Salary: £42.000.00-£45,000.00 per year Schedule: • 8 hour shift, • Work Location: In person, • Job Type: Full-time, • Pay: £42,000.00-£45,000.00 per year Benefits: • Company pension, • On-site parking, • Work from home, • Schedule:, • Monday to Friday Experience: • Project Management: 1 year (required), • Work Location: In person

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  • Maintenance Operative
    Maintenance Operative
    2 months ago
    Full-time
    London

    Purpose Of The Role We are looking to appoint a full-time Maintenance Operative to assist with the day-to-day repair and upkeep of our portfolio of garage sites. The successful candidate will carry out a broad range of general maintenance tasks across Barnet, Enfield, Finchley, and surrounding areas, with support from our Head Office team. This is a practical, field-based role, suitable for someone who is comfortable to carry out tasks independently. Has general trade skills, a professional attitude, and a willingness to travel as required. Key Responsibilities • Repair and maintenance of wooden and metal up & over garage doors, fascia boards, frames, fencing and painting if required, • Minor surface repairs including potholes, repair tarmac, repair type 1 concreting, • Guttering and basic roof repair works, • General waste and rubbish removal including fly tipping and garage clearance (some physical lifting required), • Hedge trimming and vegetation control on garage sites including weed control using appropriate treatments (training will be provided), • Lock changes, garage and site inspections, • Completing job reports with photographs and notes using a tablet-based system, • Liaising with office to ensure clear scheduling and job follow-up What we are looking for: • Full and clean UK manual driving licence, • Ability to work independently and manage a daily job schedule, • Comfortable using a smartphone or tablet to record and report job outcomes, • Good communication skills, including tenant and occasional contractor liaison, • A proactive and solutions-focused approach to work, • Reliable, punctual, and takes pride in a job well done Desirable skills and experience: • Based in North London good access to Finchley and Barnet, • Proven experience in general maintenance, trades, or property repair, • Previous experience in a mobile maintenance or estates role, • Familiarity with basic property safety practices (manual handling, PPE, etc.), • What we offer, • A competitive salary, • Company van and tools, • 20 days holiday + bank holidays, • Pension scheme, • Supportive work environment with a focus on delivering quality services If you are a motivated individual looking to make an impact, we encourage you to apply today

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