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Muro Italian £ 12.21 - £ 16.50 p/a which includes SERVICE CHARGE AND TIPS. Italian Cousin Virtually 1 minute from Paddington Station We are looking for passionate, dedicated professional and experienced waiting staff. To Greet and meet guests. To have good communication, order taking skills and good customer skills. To provide excellent customer service to guests. To respect the Allergen standards laid out by the law. You will be opening and closing the floor. Keep workspace clean and organised. Follow all relevant Health and Safety regulations and policies. Ability to work in a fast-paced environment and handle busy periods with grace. Weekend availability is required. At least 1 year experience. Contract You will receive a competitive salary £ 12.21 - £ 16.50 p/a which includes SERVICE CHARGE AND TIPS. Up to 50% off dining in all our restaurants. All applicants must have a valid visa and be eligible to work in the UK. Muro Italian
Role Overview We are seeking a motivated and results-driven Property Negotiator to join our team. The successful candidate will be responsible for managing client relationships, handling property viewings, negotiating offers, and ensuring smooth property transactions from start to finish. Key Responsibilities Register and qualify new applicants, matching them with suitable properties. Conduct property viewings and provide professional guidance to clients. Negotiate offers between buyers, sellers, landlords, and tenants. Maintain regular communication with clients to build strong, long-term relationships. Manage and progress sales/lettings through to completion. Generate new business opportunities through proactive outreach and networking. Maintain accurate records using Jet software. Meet and exceed individual and team sales/lettings targets. Requirements Proven experience in real estate sales/lettings, customer service, or a similar role. Excellent negotiation and communication skills. Strong sales ability with a target-driven mindset. Knowledge of local property market (preferred). Professional, confident, and personable approach. Full UK driving licence and own vehicle (if required). Ability to work independently and as part of a team. What We Offer Competitive salary package with commission structure. Ongoing training and career development opportunities. Supportive and energetic team environment.
Coffee Island is currently looking for a full-time barista for its store in central London. We are looking for a fun and friendly barista to join our team, someone who enjoys working with others in a fast-paced environment and wants to contribute in creating a unique coffee experience for our guests. We are looking for someone who: · Has a High School Diploma · At least 1 year of previous coffee experience · Latte skills are preferred · Has a passion for coffee, food and cafe culture · Understands and values the importance of customer care & hospitality · Has a commitment to consistency in quality, speed and intelligent customer service · Has the ability to multitask and work in a fast paced environment · Is a mature & motivated team player · Has a strong work ethic and a proactive attitude · Must be fluent in written and spoken English We are offering: · Competitive wage depending on experience & qualifications · Extra team incentives & product perks · Specialised training & brewing skills development · Open-door communication · Ability to advance your career · Opportunity to earn certification by the Specialty Coffee Association (SCA) Job Type: Full-time Schedule: 8 hour shift Ability to commute/relocate: London WC2H 9NY: reliably commute or plan to relocate before starting work (preferred) Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred)
Kybell Cafe is looking for an experienced Barista with strong latte art skills to join our team in Shoreditch. We are a family-run café passionate about delivering high-quality coffee, fresh food, and a welcoming atmosphere for our community. Responsibilities: • Prepare and serve high-quality coffee and beverages to company standards, • Create latte art with consistency and creativity Provide excellent customer service and build rapport with guests • Maintain cleanliness and organization of the coffee station and café floor, • Support the team with daily café operations, including opening/closing duties Requirements: • Proven experience as a barista in a busy café or specialty coffee shop, • Strong skills in espresso preparation and latte art techniques, • Knowledge of coffee beans, brewing methods, and equipment maintenance, • Excellent communication and teamwork skills, • A passion for coffee and customer service What We Offer: • Competitive pay (based on experience), • A friendly and supportive team environment, • Opportunity to grow within the business, • Staff discounts on food and beverages
This Job position is for street fundraisers: The role is to promote one of our clients raising awareness of their activities by fundraising at supermarkets, shopping centres and train stations - This is a field-based vacancy which means you will be required to travel to different supermarkets, shopping centres & retail parks in the London area (one supermarket, shopping centre or retail park per shift). We hold fundraising events daily, weekly, and monthly and currently looking to hire immediately. Key Information: • PLEASE ENSURE YOU ARE FLUENT IN ENGLISH & PLEASE ENSURE YOU ARE A UK CITIZEN. 40% commission. Using card machines as well. So, Tap and go, keep earning the 40% none stop on every sale. Clients must be Well Groomed, Presentable and Very Approachable!! BIG SMILES :) We take our work seriously. You must be able to travel daily! Benefits for you include: * Full Training and Support given by experienced Trainers who have been selling for 20 years * * A Buzzing Fun Fast Paced Environment * AVAILABLE - TEMP WORK. FULL TIME or PART TIME ** FLEXIBLE HOURS No Experience is necessary as we provide full product/service coaching, although we do welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. 40% commission, also weekly bonuses for the super seller!!! We provide: Full training. For Newbies and Refresher for the Experienced All Marketing Materials provided Card machines for contact-less and easy payments on spot ALL CANDIDATES MUST BE 18 OR OVER, LIVE IN THE UK - LONDON AREA AND MUST BE ABLE TO COMMUTE TO OUR LONDON OFFICE DAILY! You must provide proof of ID and Residence.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Bartender & Bar Manager combined (Club Setting) – £20/hr Location: (afrobeats club) 37 Jewry Street EC3N 2ER Hours: 9:00 PM – 4:30 AM (Fridays & Saturdays + some Sundays) Pay: £20 per hour We’re looking for a confident, well-presented Bartender & Bar Manager to join a fast-paced nightclub team. What You’ll Do: Manage bar staff and maintain high service standards plus serving as well Dress professionally in a suit – appearance matters Lead high-energy bottle presentations that elevate the vibe Handle customer service and staff coordination under pressure What You’ll Need: Proven bar or club management experience Ability to create energy and atmosphere on the floor Strong leadership & communication skills Reliable and available weekends (Fri & Sat nights essential) Ready to lead the night? Apply now and bring your energy to the spotlight.
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Are you a skilled mixologist with a passion for creating exceptional cocktails? Do you thrive in a lively, customer-focused environment? Our bustling Japanese restaurant in Central London is looking for a talented Bartender to join our team. Role: Bartender As a Bartender, you will be at the heart of our beverage service, responsible for crafting both classic and innovative cocktails that complement our Japanese cuisine. Your key responsibilities will include: Cocktail Creation: Developing and preparing a range of cocktails, both traditional and unique, that enhance our guests' dining experience. Mixology Expertise: Using your deep knowledge of spirits, ingredients, and techniques to consistently deliver high-quality drinks. Guest Relations: Engaging with guests, offering recommendations, and ensuring a memorable experience at the bar. Inventory Management: Keeping track of bar stock, ordering supplies, and ensuring the bar is always well-prepared. Maintaining Cleanliness: Ensuring the bar area is clean, organized, and compliant with health and safety standards. Collaboration: Working closely with the kitchen and service teams to deliver seamless service. Candidate Profile: We are seeking individuals who are: Experienced in Mixology: A strong background in bartending, with an emphasis on mixology and cocktail creation, is essential. Creative and Passionate: You should be excited about experimenting with flavors and creating new drinks that surprise and delight our guests. Personable and Engaging: Excellent communication skills and a friendly demeanor are key to building relationships with our guests. Detail-Oriented: Precision in measuring, mixing, and presenting drinks is crucial to maintaining high standards. Team-Oriented: Ability to work closely with colleagues and contribute to a positive team atmosphere. Flexible and Adaptable: Willingness to work evenings and weekends as needed in a busy restaurant environment. Basic Requirements: Proven experience as a bartender, with a focus on cocktail creation and mixology. Strong knowledge of spirits, liqueurs, and other ingredients used in cocktail preparation. Excellent customer service skills and the ability to build rapport with guests. Right to work in the UK. A passion for Japanese cuisine and culture is highly desirable. Why Join Us? Be part of a creative and dynamic team in a vibrant Central London location. Opportunities to innovate and contribute to our cocktail menu. Competitive salary plus tips. Staff meals and discounts on dining. A supportive work environment with room for growth and development. If you’re ready to bring your bartending skills to our team, we’d love to hear from you! Apply today
We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will provide excellent customer service, take orders, serve food and beverages, and ensure a pleasant dining experience for guests. The Waitress should have strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key Responsibilities: Greet and seat customers in a friendly and professional manner. Present menus, answer questions, and make recommendations on food and beverages. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and efficiently. Check in with customers to ensure satisfaction and address any concerns. Process payments and handle cash or card transactions. Maintain cleanliness and organization of tables, dining areas, and service stations. Follow all health and safety regulations. Assist in setting up and closing down the restaurant as needed. Requirements: Previous experience as a Waitress or in a customer service role preferred. Strong communication and interpersonal skills. Ability to work well under pressure in a fast-paced environment. Excellent multitasking and time management abilities. Basic math skills for handling payments. Flexibility to work evenings, weekends, and holidays. A positive attitude and a team-oriented mindset. Benefits: Competitive salary plus tips. Employee discounts.
Pay: £12.80 per hour Job description: Overview We are seeking a skilled and passionate Barista to join our dynamic team. As a barista, you will play a crucial role creating an exceptional beverages from the minute our doors open for our guests, setting the atmosphere for our guests to continue throughout the businesses operational hours. Your expertise will ensure our patrons enjoy memorable moments in our establishment. If you have a flair for creativity, excellent time management skills and a commitment to the hospitality industry, we would love to hear from you. Responsibilties • prepare and serve a variety of hot and cold beverages according to established recipes or customer preferences., • maintain a clean and organised station/section, ensuring all equipment is in good working order, • provide exceptional customer service by engaging with guests, taking orders and offering recommendations, • monitor inventory levels on beans, milk, juices and garnishes., • adhere to food safety regulations and hygiene standards at all times, • collaborate with kitchen staff and other team members to ensure smooth operations during busy periods, • handle cash transactions accurately and efficiently, • stay updated on industry trends Requirements • proven experience in cafe barista role, • Latte art is proven, • Strong understanding of basic maths for accurate measurement and pricing, • knowledge of food safety practises with a restaurant environment, • excellent time management skills to handle multiple orders efficiently during peak hours, • a genuine passion for hospitality and providing excellent customer service, • ability to work under pressure while maintaining a positive calming attitude, • flexibility to work early evenings, weekends and holidays are required Join us in creating an inviting atmosphere where guests can unwind and enjoy expertly crafted drinks! Benefits: casual dress, Discounted or free food, employee discount Schedule: • 8 hour shift, • 10 hour shift, • 12 hour shift, • day shift, • weekends, • holidays, • Monday to Friday, • overtime, • weekend availability Experience • Barista/hosting: 1 year (required) Work location: In person (Tottenham Hale) Reference ID: Barista Host Expected start date: immediate start
We are looking for a talented Receptionist to join our team here at Oblix. Our Receptionists are charismatic, dedicated and strive to deliver the superior level of customer service that we are known for. Oblix, located on the 32nd floor of The Shard, offers sophisticated dining with panoramic views of London. What We Look For Our ideal Receptionist embodies our values and the following: • A genuine love for hospitality, • Proven experience in a customer faced role or experience as a Receptionist/Host in a high-volume restaurant, • A natural team player who is in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Exceptional customer service , eye for details, positive attitude, food and beverage overall knowledge, team worker, to do attitude, time keeper
Location : Lush And Hush, 101 Notting Hill Gate, W11 3JZ, London We are looking for an enthusiastic and skilled Bartender to join our team and provide an excellent guest experience in our restaurant and bar. Responsibilities: Prepare alcoholic and non-alcoholic beverages for guests Take orders and serve drinks and snacks Assess customers’ preferences and make suitable recommendations Mix ingredients to create classic and signature cocktails Assist with planning and presenting the bar menu Maintain a strong focus on guests and deliver an outstanding service experience Ensure compliance with all food and beverage regulations Requirements: Previous proven experience as a bartender Strong knowledge of drink preparation, mixing techniques, and garnishing Excellent communication and customer service skills Ability to work well under pressure and as part of a team Alcohol license is required Contract Type: Full-time, permanent (indeterminate contract)
We are looking for an amazing leader to run the Reception for our client based in Mayfair. Looking after meeting rooms, visitors and overseas staff within a beautiful, boutique, professional environment, we are looking for someone with proven leadership experience within a five star customer service environment looking to develop their skills within the corporate sector. The office is a hive of activity with meetings and events. The service is professional but personal with personality at its core to build relationships. You will take responsibility of the welcome experience, meeting room reservations, and ad-hoc tasks to support the running of the London office. You will be responsible for overseeing the Reception, including management of our Receptionist team. If you can demonstrate the following please get in touch: • nurture a culture of excellence, accountability and proactivity, • be curious to drive innovation and performance with a focus on customer service, • have experience with reception, reservations and events, • expertise in building client relationships Finer Details: • £38, 000 per annum, • 40 hours per week, Monday to Friday, 7.30am to 7pm, • 25 days holiday, • Clothing allowance, • Wellbeing benefits including private healthcare, • Client discretionary bonus
Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools
We are looking for a receptionist to be the first point of contact for our clients and to provide excellent customer service. Key Responsibilities Greet and welcome clients in a warm and professional manner Answer phone calls, emails, and online inquiries Schedule and manage appointments using our booking system Maintain client records with accuracy and confidentiality Handle payments and issue receipts Keep the reception area clean, organized, and presentable Support the clinic team with administrative tasks as needed
Hello, we’re Flight Club. The award-winning birthplace of Social Darts founded in October 2015. Over 2 million people have thrown more than 140 million darts since our launch, and our goal is to lead the market in delivering incredible social experiences. With 9 UK sites across London, Birmingham, Manchester, Leeds and Bristol and ambitious growth plans ahead we're always striving for excellence, and to bring more memorable moments to our guests. We’re looking for a passionate Receptionist to join our Bloomsbury team, bringing unexpected, ridiculous, joy to our guests every single day. The Job To be successful in the role as a Receptionist you will need to: Provide an amazing experience to our customers. Be fun, enthusiastic and have lots of energy. Have great communication skills with a positive attitude. Be able to work as part of a team, delivering consistent customer service with an attention to detail even when under pressure. Have excellent organisational skills. Be confident and professional when liaising with customers and staff at all times. Use your initiative, bringing new and creative ideas to how we do things. Experience as a Receptionist is important, but attitude and finding the right ‘fit’ comes first for us. To join the Flight Club Family, you’ll need to embody and embrace the values that make us: innovation, passion, togetherness and warmth. We’re passionate about what we do, working together to provide an unforgettable experience for our guests. But, we don’t rest on our laurels; we’re fearless and innovative, always looking for ways to push the boundaries in our roles.
Taking and managing bookings, prioritising luxury customer service including greetings and advertising the salons services. Must have experience in managing booking systems as well as social media platforms. We are looking for someone to be the face of our salon that includes creating content as well as being involved in content needs to be flexible with hour's Must be expert in English speaking.
Coffee Circus is an independent coffee shop based in Crouch End which aims to serve the best coffee, smile and customer service in town. We're known for the best coffee in Crouch End! We are looking for a full-time Barista with plenty of experience and passion about coffee to join our team for a long term position. You must: Smile & Be well presented. Work well under pressure & Keep organised. Able to use own initiative and Must know: Latte Art, espresso dial in Passionate about Coffee V60/Aeropress knowledge is a bonus (Training can be given if not) Be fluent in English. Be reliable & on time. We offer: Competitive Salary Full training Approx 40/45 hours per week. No evenings Daily cash tips Use of the following equipment: Grinders: Malhkonig E80s GBW, Malhkonig E65 GBW, Ditting KR1203 Espresso machine: La Marzocco Linea PB Pay is based on experience. Apply with a strong covering letter, picture and a copy of your CV Please note references will be required and applicants will be required to demonstrate their coffee skills during interview/trial. Due to the high volume of applicants we can only respond to those who have been successful for interview. Please do not apply if you do not have coffee experience and live more than 30mins away.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
INTRODUCTION We are excited to announce that we are currently seeking a Barista staff member to join our talented operations team at our ice cream shop located at Bromley South. We are looking for a young and talented team to represent our company at our gelateria in Bromley. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. TASKS • Providing high-quality customer service to establish a strong relationship with the local community, • Serving Gelato, pastries and coffee ensuring the company’s quality standard, • Overseeing daily operations, • Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff, • Attending staff meeting, • Maintaining cleanliness, • Cleaning REQUIREMENTS • Previous experience in the food & beverage industry, • Flexibility to work during week-ends, • Able to collaborate within the team, • Willingness to learn, • Strong work-ethic, • Fluent English speaking AVAILABILITY • 30-35 hours / week Hourly rate: £12.25 depending on experience in the industry, age and availability to work Tips
FOH/Waitering staff required for a busy dessert restaurant in Central London/Baker Street. Please only apply if you meet the job criteria: • 24 hours/week across Mon to Sun, • Working hours: 6pm - midnight, • £10p/h + variable service, • Immediate start available, • Must be suited to working in a fast paced environment with a keen focus on excellent customer service
We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities • Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service., • Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards., • Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Train new employees on company policies, procedures, and best practices in food preparation and customer service., • Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation., • Collaborate with other managers to implement strategies for improving service quality and operational efficiency., • Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills • Proven leadership abilities with experience in team management within the restaurant industry., • Strong knowledge of culinary practices, food safety standards, and food preparation techniques., • Excellent supervisory skills with the ability to motivate and guide staff effectively., • skills is an advantage, enhancing the overall guest experience., • Exceptional communication skills, both verbal and written, to interact effectively with team members and customers., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent Pay: £12.50-£18.00 per hour Expected hours: No less than 35 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025
We are looking for an experienced waiter runner who knows customer service really well and work in hospitality before . This job require a good English skills as well as being committed to the job . Having an experience is a must . Thanks Toi & Moi cafe
Require a enthusiastic, energetic & customer driven waitress or waiter, to work within our restaurant & Shisha lounge. Duties including customer service, making desserts, coffees and milkshakes. Full training provide, 5pm till 1.30am full and part time available
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!
Job Description – Lead Generator Support Location: London & Remote (UK-wide outreach) Job Type: Commission-based About Us Taliani Digital is a growing digital marketing and sales support agency, specialising in lead generation, online visibility, and growth solutions for SMEs. We work with innovative businesses across multiple industries, including payment solutions, fintech, hospitality, and professional services. We are expanding our team and seeking motivated Lead Generators to support our payment solutions division. This role is ideal for individuals who are energetic, persuasive, and eager to develop a career in sales and digital marketing. Key Responsibilities • Identify and contact potential businesses that could benefit from modern payment machine solutions., • Generate and qualify leads., • Maintain a pipeline of prospects., • Arrange appointments and demonstrations for the sales team., • Build relationships with business owners and decision-makers in retail, hospitality, and service sectors., • Stay up to date with industry trends and competitor offerings in payment solutions. Requirements • Previous experience in lead generation, telesales, field sales, or customer service (preferred but not essential)., • Strong communication and interpersonal skills., • Good background in Mathematics with the ability to understand and explain costs and savings., • Self-motivated, target-driven, and results-oriented., • Comfortable using digital tools, Microsoft Office/Google Workspace., • Ability to work independently as well as part of a team. What We Offer • Competitive commission-based structure with uncapped earning potential., • Flexible working hours with remote and hybrid options., • Training and ongoing support in sales, digital marketing, and fintech., • Clear progression opportunities into sales executive or account manager roles., • The chance to be part of an ambitious and supportive team. How to Apply If you are enthusiastic, ambitious, and ready to grow with us, please submit your CV along with a short cover letter.
We are looking for full time Retail Assistants to join our team. You will provide excellent customer service, assist with sales, operate the till and ensure the store is well presented at all times.
Join Our Team as Waiting Staff! We’re hiring both part-time and full-time waiting staff to join the team at Babylon 76-78. Location: Babylon 76-78, SW20 0AX If you’re friendly, hardworking, and passionate about delivering great customer service, we’d love to hear from you! Apply now to be part of our dynamic team!
Job Title: Waitress/Waiter Job Summary: We are seeking a friendly, attentive, and customer-focused Waitress to join our team. The ideal candidate will provide excellent service to guests, ensure a welcoming dining experience, and maintain a clean and organized environment. Key Responsibilities: Greet and seat customers in a warm and professional manner. Present menus and provide detailed information when asked. Take food and beverage orders accurately and promptly. Serve food and drinks efficiently while ensuring customer satisfaction. Check on customers regularly and handle requests or concerns with professionalism. Process payments (cash, credit, or POS system) and issue receipts. Maintain cleanliness of tables, dining area, and service stations. Follow health, safety, and sanitation guidelines. Work closely with kitchen staff and other team members to ensure smooth service. Requirements: Previous experience as a waitress, server, or in customer service (preferred but not always required). Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Good memory and attention to detail. Professional appearance and positive attitude. Willingness to work flexible shifts, including evenings, weekends, and holidays. Compensation & Benefits: Competitive hourly wage + tips Staff meals provided
Job Opening: Front of House Team Member (Part-time, Full-Time) We are a small, local café and Italian restaurant looking for a friendly and reliable team member to join us! Responsibilities: Provide excellent customer service Prepare coffee and other beverages Assist with waitering and table service Support the team with a variety of front-of-house duties as needed Requirements: Experience in customer service Some knowledge of making coffee and basic beverage preparation Basic experience with waitering and table service Flexibility to handle different tasks Availability to work weekends Part-time or full-time availability (20–40 hours per week) If you enjoy working in a close-knit environment and love delivering great service, we’d love to hear from you!
Job Title: Bicycle Mechanic Location: London W9 2HQ] Pay: £16 per hour Hours: Full-time or part-time positions available About the Role: We are looking for a skilled and reliable Bicycle Mechanic to join our team. The role involves carrying out bike repairs, servicing, and general maintenance to a high standard. Responsibilities: Diagnose and repair bicycles of all types Assemble new bikes Carry out safety checks and servicing Provide excellent customer service Requirements: Previous experience as a bicycle mechanic preferred Good knowledge of bike components and repairs Reliable and punctual Ability to work independently and as part of a team Benefits: £16 per hour pay Flexible hours (full-time or part-time) Friendly working environment
Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.
Join Our Team as an Experienced Barista/Front of House at Our Walthamstow High Street Branch! We are looking for a talented Barista or Front of House (FOH) team member to become part of our dynamic crew at our Forest Gate location. Please ensure you are applying specifically for this branch. This is a full-time position with mixed shifts from Monday to Sunday, between 6:30 am and 5:30 pm. Availability on weekdays is a Must! Along with some weekend shifts. Main Responsibilities: 1. Drink Preparation: Prepare and serve a variety of hot and cold beverages, including coffee, tea, artisan drinks, and specialty creations. You will also serve customers in our outdoor garden area, maintaining speed and consistency. Packing takeaways !, 2. Food Service: Display, prepare, and serve cakes and light snacks with a focus on high presentation standards., 3. Latte Art: Demonstrate your skills in latte art to enhance the customer experience., 4. Cleanliness: Maintain a clean and sanitized work area, including utensils and equipment, to meet health and safety standards., 5. Customer Engagement: Serve customers with a friendly demeanor while efficiently taking orders and multitasking to meet their needs., 6. Equipment Calibration: Calibrate coffee machines and grinders to ensure optimal performance for quality beverages., 7. Dishwashing: Assist with washing up when necessary to maintain a tidy workspace. Ideal Candidate: The ideal candidate will have experience in a fast-paced environment and the ability to thrive under pressure. Multitasking and prioritizing duties will be crucial for success in this role. Independence and self-motivation are key, as you will be working in front-of-house operations. You should possess strong verbal English skills, be friendly, and have excellent customer service abilities, with a genuine willingness to ensure all customers have a satisfying experience. How to Apply: You need to be able to start as early as 6:30am; so please apply only if you can be an early bird to serve coffee. If you believe you have what it takes, please visit our Forest Gate branch for a direct response or message me here. Make sure to read all the details carefully before applying. We look forward to hearing from you! Thank you!
Join the vibrant team at Riverside Garden Bar, a seasonal outdoor bar located on the iconic Southbank. We’re looking for energetic, reliable and friendly individuals to help deliver a fast-paced and high-quality service throughout the summer months. This is a customer-facing role in a dynamic environment, perfect for those who thrive in hospitality, enjoy working outdoors, and love being part of a social, creative team. Job Type: Part-time & Full-time roles available Contract: Temporary (May–September) Shifts: Daytime and evening shifts between 11am–9pm, weekends included Key Responsibilities: Serving drinks: Pouring draught beer, mixing pre-batched cocktails, and serving spirits, wines, and soft drinks efficiently and to standard. Customer service: Providing a warm, friendly, and engaging experience to all guests. Product knowledge: Learning the menu, drink offerings, and any weekly specials to assist with customer enquiries and upselling. Bar prep & cleanliness: Restocking fridges, rotating stock, slicing garnishes, maintaining a clean and organised bar area at all times. Health & safety: Following all hygiene and safety procedures, including allergen protocols and alcohol licensing laws (Challenge 25). Cash handling: Using the till system to process orders accurately and handling payments confidently. Teamwork: Supporting fellow team members during peak periods and contributing to a positive working atmosphere. What We're Looking For: Experience working in bars, pubs, or hospitality is preferred, but not essential – we value enthusiasm and a great attitude. Excellent communication and interpersonal skills. Ability to work under pressure and in a fast-paced environment. Confidence in serving alcohol responsibly and professionally. Flexible availability, especially on weekends and during peak weather periods.
Pizza Assistant – Join the Al Forno Wimbledon Team! Are you passionate about pizza and eager to grow in a fast-paced kitchen environment? We’re looking for an enthusiastic and hardworking Pizza Assistant to join our lively team at Al Forno Wimbledon. If you love food (especially pizza!) and enjoy working with others, this could be the perfect role for you. Key Responsibilities • Assist with pizza dough preparation: mixing, proofing, and rolling., • Add toppings according to house recipes and customer preferences with care and attention to detail., • Operate the pizza oven, ensuring perfect cooking and delicious results every time., • Maintain a clean and organised work area, following all health and safety guidelines., • Help manage stock of pizza ingredients, checking for freshness and availability., • Support the kitchen team in creating new pizza ideas and improving current recipes., • Occasionally support with other kitchen tasks and menu items as needed., • Provide excellent customer service when needed, handling questions or feedback on our pizzas. What We’re Looking For: • Previous kitchen experience is a plus, but not essential—we value passion and a willingness to learn., • A genuine love for cooking, especially pizza!, • Ability to stay focused and efficient in a busy kitchen environment., • Good communication skills and a team-oriented attitude., • Flexibility to work evenings, weekends, and holidays. What We Offer: • A friendly and supportive work environment., • Full training and opportunities for career development., • Competitive pay and staff benefits. Perks include: • One staff meal per shift (from the staff menu), • One soft drink and one hot drink per shift, • Discount on other menu items outside the staff meal
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
The role requires customer service experience, being able to easily communicate with people , taking orders, serving at the table and having the initiative to learn how to make hot beverages, being able to keep the are clean and tidy and working as a teamwork.
We are seeking an energetic, personable and skilled bartender to join our team. as a Bartender, you'll be responsible for crafting exceptional beverages, providing outstanding customer service and creating a welcoming environment for guests.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
We are currently looking new members of staff to join the team! We are a friendly sports bar serving restaurant-quality Thai food. Full-time position available. Immediate start. Responsibilities include: • Taking orders for food and drinks promptly, • Dealing with any dietary requirements for food and drink, • Dispensing drinks, • Ensuring bar is properly stocked, • Maintaining cleanliness of the floor, tables and working environment The ideal candidate would have the following: • A high work ethic, • Previous experience in serving and/or bar experience, • Passion for Thai food, • Able to maintain a high standard of customer service, • Cocktail experience preferred but not essential (training provided) Benefits include: • Staff discount, • Holiday pay, paid quarterly Full-time hours: 35 to 40 hours per week Please get in touch for more information! Salary: £12. 20hour (based on your experience)
Join our exceptional team at Bodean's Tower Hill and embark on an exciting career as a passionate front-of-house team member. We seek enthusiastic individuals eager to grow professionally while delivering outstanding customer service. At Bodean's, we strive to create a vibrant and enjoyable work atmosphere. We provide extensive training, staff meals, exclusive discounts, and abundant personal and career development opportunities. Don't miss this incredible opportunity to take the first step towards joining our team. Apply now and kick-start your journey with us!
We are looking for a motivated and customer-focused Customer Service Sales Assistant to join our team, playing a vital role in both delivering exceptional service and supporting our B2B sales initiatives. In this role, you will act as a primary point of contact for business clients, responding promptly to inquiries, resolving issues, and providing detailed product or service information. Alongside managing day-to-day customer interactions, you will assist the sales team by identifying potential business opportunities, qualifying leads, and helping to nurture client relationships throughout the sales cycle. Strong communication skills, a proactive attitude, and the ability to collaborate effectively with internal teams are essential to help drive customer satisfaction and contribute to overall revenue growth. This position offers a unique blend of service excellence and sales support, making it perfect for someone eager to grow their career in both customer service and B2B sales environments.
We are seeking an experienced and enthusiastic Floortender/Waiter to join our team at Big Penny Social and Flukes. In this role, you will be responsible for driving guest experience through the successful management of floor service, ensuring that the dining experience is smooth, pleasant, and meets the Big Penny standards: • Experience in a similar role within hospitality, entertainment, or a similar guest-focused environment, • Strong customer service skills with the ability to create a fun, welcoming, and engaging atmosphere, • A hands-on and proactive approach with the ability to work in a fast-paced every changing environment, • Confidence in handling guest interactions, managing bookings requests, and resolving any issues professionally, • Ability to work flexibly, including evenings, weekends, and peak times, • A passion for hospitality, entertainment, and delivering high-quality experience, • Achieving and maintaining high quality guest feedback scores, • Increase the sales on the floor by using table service/upselling, • Excellent communications skills