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We have an amazing contract job opportunity for Payments Compliance support analyst for our leading client. Scope This person supports the Payments Compliance Product Owner in meeting internal and industry compliance standards. They work across different directorates to help coordinate teams and review, collate and provide ongoing evidence of compliance across commercial platforms. Contract length - 3 months Location - Waterside (UB7 0GB) Hybrid - 2-3 days on-site per week Pay - attractive daily rate (inside IR35) AccountabilitiesSupports Payments Compliance Product Owner in delivery of compliance related activities including: • Collecting, documenting and reviewing evidence in support of compliance across our airports, contact centres and web applications, • Organising, coordinating and running regular BAU-related governance activities, including helping to schedule meetings and stand-ups, • Providing regular status reporting on the progress of compliance-related BAU activities., • Working across the business to support the implementation and delivery of internal and external compliance policies and processes, • Supporting cross-functional delivery teams in the triage of payment compliance-related work and providing input to business teams on new work which may require review or amendment to meet compliance policies and standards., • Providing proactive and constructive input to compliance related activities and managing key stakeholders, • Few years of experience of working on payments' compliance/audit, regulation, or similar, like GDPR or PCI DSS., • Experience in project management is desirable., • Desirable - Demonstrable understanding of compliance related legislation and standards, • Support the maintenance of payment compliance processes and policies Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Lead Business Analyst As Lead Business Analyst, you’ll take ownership of business analysis across large, complex projects—leading teams, shaping solutions, and ensuring delivery aligns with strategic goals. Location: Egham, Surrey Salary: c. £65,000 (DOE) Role/responsibilities • Lead and mentor a team of Business Analysts, • Drive requirements gathering, analysis, and documentation (user stories, epics, artefacts), • Act as a key bridge between stakeholders, developers, and customers, • Guide Agile delivery using tools like JIRA, • Oversee discovery phases, high-level design, and project scoping, • Proven leadership experience in Business Analysis, • Strong background in Agile/SCRUM environments, • Expertise in requirements elicitation, process mapping, and user story writing, • Experience working with APIs and technical systems, • Excellent stakeholder management and communication skills, • Private healthcare, dental cover, life insurance & income protection, • Generous pension contributions (up to 10%), • 23–26 days holiday + bank holidays, • Flexible working & work-from-home options, • Ongoing professional development, mentorship & training support Apply now and take your career to the next level. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Account Executive - HYBRID - Staines-upon-Thames, UK ADP are a global NASDAQ listed organization, providing cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. AWARDS AND RECOGNITION • Named a "Leader" in payroll business process outsourcing (BPO)services by Gartner., • Nelson Hall, a global BPO analyst firm, has named ADP as a "Leader" in Payroll Services, • ADP is named on the Black Enterprise 50 Best Companies for Diversity list., • Top-ranked company in Financial Data Services in FORTUNE® magazine's The World's Most Admired Companies®, • Top 25 for Comparably's Happiest and Most Fulfilled Employees, • 100 Best Companies for Working Mothers, • Top Company for Women Technologists Thinking about how to really boost your sales career? Are you driven, hungry for success? Are you motivated to make money and learn how a variety of corporate clients operate? Then this role will give you that edge to boost your sales career… This is a great opportunity for a talented and ambitious individual looking to break into software sales, or to start developing towards Enterprise Sales or leadership. What's great about this job? We're creating the next generation of ADP and we need your help to do it. In Sales, we're all about growing the UK business and we know the future of ADP depends on hiring people who can make a difference here. Everyday, you will be connecting with prospects and selling ADP's products and services to business with up to 300 employees. You will sell to one to two decision makers and will be expected to demo our software and manage the entire sales cycle through first contact to the final close. Leads will be passed from marketing but the expectation will be that, by a combination of networking, cross-selling, upselling and cold-calling you will generate further new business leads yourself. This is a sophisticated consultative sale which requires an ability to listen to the client and match their needs to our products and services. The successful candidate will be upbeat, positive and friendly and most importantly at ease talking on the phone to senior decision-makers, qualifying opportunities and closing business. Whether you fancy a career change or have just graduated and want to experience the world of sales then this role could be for you... The day-to-day: • Being proactive with new prospects, • Using various methods(social selling & CRM data) to source new opportunities, • Identifying people who have HR/Payroll pain points or gaps; and engaging them to a live project, • Staying up-to-date with market trends ,and educating prospects on insight, potential threats or opportunities to better their businesses with improved HR / Payroll processes, • Working to KPIs and targets for activity &meetings booked, • Working with your Leader& colleagues to define campaigns to strategically direct your outreach activity, • Demonstrating ADP Solutions, • Managing the full end-to-end sales cycle with prospects, • Cleansing & managing your own data set to ensure accurate strategies Are you right for the role? • Based in the UK, within daily commutable distance to our Staines office, • Ideally some previous experience within a complex sales environment, • Track record of carrying and achieving a sales quota for at least 12 months, • A great attitude with a willingness to learn, • Competitive nature - a need to be the best!, • Flexible attitude, • Enthusiastic and ambitious -- has a clear desire to progress within a large organisation, • Articulate with good business acumen and commercial awareness, • Experience of using a CRM System (ideally Salesforce) – preferred but not essential What's in it for you? • Competitive base salary and bonuses., • Annual sales incentives such as Presidents Club trips, • Flexible benefits scheme, private medical insurance, laptop, phone, subsidized gym memberships, pension scheme, • Individual coaching and mentoring to help you progress your sales career from day one, • Clear progression routes within a team that has a consistent track record of furthering sales careers More About ADP! • ADP Sales Careers ___, • ADP Sales - Why Come, Why Stay ___, • ADP Sales - Diversity, Equity& Inclusion ___, • ADP Sales - COVID-19 Response___, • ADP Sales - Freedom and Flexibility ___

Finance Analyst - Hybrid Our client is urgently looking for an experienced Finance Analyst to join their team on a permanent basis. Please note, the role is hybrid, with 3 days on-site in Slough each week. You will primarily be responsible for controlling, provisioning, budgeting and reporting activities within the Finance area of the business and provide support to the Financial Accountants and the Senior Management Team. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, hybrid working, pension scheme, private health insurance and a car contribution of £2,600 per annum. Finance Analyst - Key Skills: • Degree and membership of Professional Financial/Management Accounting body (intermediate stage), • Strong financial/business analysis background supported by 3 - 4 years relevant experience, • Proficient in the use of most common Windows applications, Excel in particular (advanced), • Experience of working with report generating software (such as Business Objects, SAP), • Academic/Work experience have led to proficiency in the most common financial analysis tools including NPV, ROI, ROA, variance analysis and cost/benefit analysis, • Comfortable working under pressure, • Strong logic and determination to support the practical approach to multidimensional problem solving, • Inquisitive mind and natural disposition for quantitative analysis Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Senior Business Analyst (BlackLine) – 6 Month Contract Location: Windsor (1 day/week onsite) Duration: 6 Months | Start: ASAP Overview Experienced Senior Business Analyst required to support finance transformation initiatives, with a strong focus on BlackLine. This is for a finance systems ransformation including SAP, Blackline and Microsoft Dynamics 365 Finance. Key Responsibilities • Lead end-to-end requirements gathering and management, • Support demand management and business case development, • Act as liaison between business and technical stakeholders, • Facilitate workshops and ensure alignment of business goals and solutions, • Work with Dev and QA/UAT teams to deliver requirements, • Manage traceability and support impact assessments, • Ensure best practices and standards are followedKey Skills, • 6+ years’ Business Analyst experience, • Strong finance process knowledge (accounting, reconciliations, journals, transaction matching), • BlackLine experience (essential), • Experience with Agile, process mapping, and tools like Visio/ADO, • Excellent stakeholder management and communication skills, • Strong analytical and problem-solving ability

Samsung SDS is a global leader in cloud and digital logistics services. We deliver innovative cloud-based solutions through Samsung Cloud Platform, helping businesses transform digitally with scalable SaaS offerings built on over 39 years of industry expertise. We are now looking for a Project Finance Analyst to join our MKT MSP team on a 12-month fixed term contract. About the Role The Finance Analyst plays a key role in supporting project financial management, ensuring accurate reporting, strong financial control, and actionable insight. You will partner closely with project managers, business leaders, and finance teams to drive performance visibility and support strategic decision-making across active projects. Responsibilities Budgeting & Forecasting • Lead annual budgeting and monthly forecasting cycles across project portfolios, • Support project leads in building robust financial plans aligned to KPIs, • Support accurate and timely month-end and year-end close processes, • Prepare project P&L reporting, accruals, prepayments, and revenue recognition journals (IFRS 15), • Monitor project performance including revenue, costs, margins, and cash flow, • Support financial modelling, funding requests, and cost-to-complete analysis, • Drive improvements in reporting efficiency, accuracy, and automation, • Support development of dashboards and reporting tools, • Act as a finance partner to project and operational teams, • Provide financial guidance, challenge assumptions, and support decision-making, • Deliver ad hoc analysis, scenario modelling, and strategic insights Requirements • Strong experience in budgeting, forecasting, and management reporting (project-based environment preferred), • Solid understanding of project accounting, financial controls, and revenue/cost recognition, • Advanced Excel and data analysis skills, • Experience with ERP systems (SAP desirable), • Strong analytical, communication, and problem-solving skills, • Ability to manage multiple priorities and work to tight deadlines What we offer • 25 days annual leave, • Discretionary performance-based bonus scheme, • Defined contribution pension (up to 8.5% employer contribution), • Permanent health insurance & group life assurance, • Flexible benefits allowance (£660 annually), • Private medical insurance (from CL2-III level), • Hybrid benefits package supporting wellbeing and flexibility

Job Title: P&C Transformation Data Analytics Analyst Job Location: Sunbury-on-Thames - Hybrid Contract Length: 12 Months Industry: Oil and Energy Working Hours: 8 per day/40 per week Role Overview: The PC&C Transformation Data Analytics Analyst is a key member of the business case workstream within the PC&C Transformation team, and reports to the Senior Manager, PC&C Value Realization. The role requires analytical and data insights mindset, and modelling capabilities to support effective decision‑making and successful delivery of the programme business case. What you will do: • Forecasting & Performance Cycles, • Manage the monthly transformation spend forecasting, performance tracking cycles, and reporting, including third party costs reconciliations., • Team Change Requests, • Coordinate transformation team change requests and resource onboarding, ensuring smooth operational processes., • Business Case Performance & Planning, • Support the ongoing planning, performance management, and governance of the programme business case, ensuring accurate tracking and visibility of progress., • Provide high‑quality people data analysis and actionable insights to key stakeholders, enabling informed decision‑making and supporting business case delivery., • Build and maintain cost assumptions to robustly model scenarios and implications., • Data Governance & Compliance, • Coordinate and manage requests for people data, ensuring alignment with data privacy and governance requirements., • Executive & Leadership Materials, • Support preparation and delivery of high‑quality pre‑read materials for LT and transformation workstream reviews, ensuring clarity, accuracy, and insight. What you will have: • Numerical & Analytical Skills – Highly numerate with strong analytical capability, including experience building and optimising Excel models., • Insight Generation from Data – Proven ability to interpret incomplete or ambiguous data and develop meaningful insights to support executive decision‑making, • Strong Problem‑Solving & Delivery Under Pressure – Demonstrated success delivering high‑quality outputs under tight deadlines., • Technical Proficiency – Skilled user of MS Office applications including PowerPoint and Word., • Influencing & Relationship‑Building – Strong interpersonal skills with the ability to influence, network, and collaborate effectively across teams and stakeholders. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Longreach Recruitment are hiring a Contact Centre Resource Planning &Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where youll be joining a well-established and high performing Contact Centre Resource Planning team that support a growing operation delivering exceptional service to a fast-growing customer base across voice / email /web /chat channels. Were seeking interest from contact centre experienced Resource Planners and Forecasters with a demonstrable skillset within Forecasting and Capacity Planning (excel based for creation and ongoing refinement), solid WFM experience (Nice / Verint / Genesys / Calabrio etc) and the ability to create, release and optimise Schedules to meet your predicted demand profile. Location: London Work Type: Hybrid 1 day per week onsite rest from home. £38000 - £42000 (depending on experience) +Broad Benefits Have you got what it takes to succeed The following information should be read carefully by all candidates. Key Role Purpose & Responsibilities • Develop accurate demand forecasts and capacity plans via Excel modelling skills / abilities., • Refine and proactively manage the contact centre Planning and Forecasting process amending to cater for changes in shrinkage, demand, seasonality or regulatory changes., • Create, release and optimise Schedules on a rolling basis., • Collaborate with cross-functional teams to align resource strategies with business goals., • Demonstrable experience as a contact centre Resource Planner / Forecaster, • Detailed understanding of the core metrics and inputs within the contact centre forecasting process, • Strong Excel proficiency and familiarity with Erlang methodologies., • Experience creating, releasing and optimisation of contact centre staffing Schedules., • Comprehensive understanding of the end-to-end resource planning cycle., • Hands on experience with a leading contact centre WFM tool or platform

Placement Agent - PE Fundraising Analyst, Slough.Our client, a global Placement Agent in London, is looking to hire an Analyst to join their Fundraising team.You will be involved in all aspects of project management, including GP relationships management.Ideal candidate will have 1-4 years of experi

A leading outsourcing company in England seeks a Real Time Analyst to monitor live performance across multiple accounts and ensure service levels are maintained.The ideal candidate will have hands-on experience in real-time management within a contact centre and strong communication skills.This full

A global toy company in Slough is seeking a Customer Fulfillment Analyst to ensure efficient order management and customer service.The role focuses on inventory utilization and collaboration with multiple teams.Ideal candidates will have experience in supply chain operations, strong communication sk

A prominent health service provider is seeking a Senior Threat Intelligence Analyst to enhance its cybersecurity by monitoring threats and implementing strategic defenses. The role involves assessing risks, maintaining threat management processes, and creating actionable intelligence. Candidates sho

Global Financial Services Firm is hiring for a Client Implementation Analyst / Specialist - Prime Brokerage with strong analytical, Prime Brokerage / margin operations, change management and client services skills to be based in their London office. Financial Services experience is essential, with a

Finance Business Analyst Location: Windsor | Hybrid - 1 day per week on-site Day Rate: £550 per day (via Umbrella) Contract: Initial 6 Months We are supporting a major UK Energy organisation with the appointment of a Business Analyst to join a technology delivery team responsible for IT projects across the Group Finance portfolio. This role will play a key part in bridging the gap between Finance and Technology, ensuring that business requirements are clearly defined and translated into effective technology solutions. The team is specifically seeking someone with strong end-to-end finance process knowledge, particularly across Record to Report, who can work closely with finance stakeholders to support large-scale system and process change initiatives. Key Responsibilities Lead business analysis activities across finance transformation and IT delivery projects Gather, analyse, and document functional and non-functional requirements across finance systems and processes Work closely with Finance stakeholders and technology teams to ensure solutions align with business objectives Facilitate workshops and stakeholder sessions to define requirements and business outcomes Map and analyse end-to-end finance processes, identifying opportunities for improvement and optimisation Support the full delivery lifecycle, ensuring requirements are traceable and validated through testing Contribute to supplier engagement processes including RFI/RFP evaluations Key Experience Required Proven experience as a Business Analyst delivering within finance environments Strong knowledge of end-to-end finance processes, particularly Record to Report, alongside planning, risk, and compliance processes Experience working closely with Group Finance or Corporate Finance functions SAP experience is essential Experience working in waterfall delivery environments Strong stakeholder engagement and workshop facilitation skills Desirable Experience with BlackLine or similar finance reconciliation / close management tools Finance qualification such as ACCA, CIMA, or equivalent practical experience within finance environments Interview Process: Two-stage interview process via Microsoft Teams, focusing on competency and previous project experience. If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive

Real-Time Analyst (Intraday) – Contact Centre Cactus Search are looking for a highly analytical Real-Time Analyst to manage live contact centre performance and ensure service targets are consistently met for one of the largest businesses in the UK in their Industry. Two days on site in Slough and Three working from home. The Role You’ll oversee real-time operations across voice and digital channels, using live data to make quick decisions on staffing, queues, and priorities. You’ll play a key role in maintaining service levels, minimising risk, and keeping operations running smoothly. Key Responsibilities Monitor real-time performance and key metrics (Service Level, ASA, AHT, Abandonment) Adjust staffing and schedules in response to demand Manage queues, routing, and agent activity Identify performance risks and take immediate corrective action Communicate updates and recommendations to stakeholders Handle operational incidents and coordinate recovery plansWhat We’re Looking For Experience in a contact centre WFM or real-time environment Strong understanding of forecasting, scheduling, and intraday management Advanced Excel skills and experience with WFM tools (e.g. Verint, NICE, Genesys, Calabrio) Strong analytical mindset with the ability to act quickly under pressure Confident communicator with stakeholder management skillsDesirable Experience with Power BI or similar reporting tools

Job Title: Underwriting Specialist PURPOSE SUMMARY: The Underwriting Specialist role is to assess the risk associated with extending customer credit and financing. PRINCIPAL ACCOUNTABILITIES: The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with the company credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with company tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer's financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., “Accept” or “Decline” decision) This information, coupled with an analysis of the customer's repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years' experience in an underwriting or credit analyst position in financial services • Experience in the automotive or consumer finance industry is advantageous. • Practical experience with scorecard design and testing TPBN1_UKTJ

Application Support Analyst Slough | Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities * Own and resolve application support tickets with clear communication and accurate results. * Manage incidents, requests, and problems against agreed service levels. * Support project work, configuration, testing, and deployment through Azure DevOps. * Oversee middleware and system integrations to ensure secure and reliable data flow. * Troubleshoot APIs including payloads, authentication, and performance checks. * Protect data integrity across platforms and address recurring issues. * Support structured testing, release and change management processes. * Contribute to process and system improvements. * Maintain documentation including system guides, knowledge articles, and API references. * Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience * Experience with middleware or integration platforms (e.g. Mulesoft or similar). * Ability to work with APIs (headers, payloads, authentication, performance). * Familiarity with Azure DevOps (tickets, sprints, release workflows). * Understanding of IT service management practices (incident, problem, change). * Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). * Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). * Basic SQL or scripting knowledge (desirable). * Exposure to merchandising, supply chain, finance, or reporting systems (desirable). If you’re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains

Technical Business Analyst – Contract Opportunity (Inside IR35) Windsor (Hybrid – 1 day per week onsite) 6‑month contract £400-£450 per day DOE (Inside IR35) ASAP Start Are you an experienced Technical Business Analyst with a passion for improving customer journeys, optimising contact centre operations, and supporting next‑generation digital and AI‑enabled service solutions? This is a fantastic opportunity to join a major organisation operating within a regulated, consumer-focused environment. The Role As a Technical Business Analyst, you’ll play a key role in shaping and enhancing customer service and contact centre capabilities. You’ll work closely with digital, product, and operational teams—supporting Agile squads, driving process improvements, and championing technology that improves customer experience and reduces failure demand. This is an individual contributor role with significant stakeholder engagement across technology and customer operations. Key Responsibilities You will be responsible for: • Conducting detailed customer journey analysis and process re-engineering., • Supporting digital and AI-enabled customer service solutions, including automation, assisted service, and self-service., • Working with CRM and contact centre platforms, ideally Salesforce and Amazon Connect (or equivalents)., • Collaborating in Agile delivery teams, supporting sprints, releases, and backlog refinement., • Leveraging tools such as conversational analytics, speech-to-text, or intelligent routing., • Delivering initiatives focused on failure demand reduction, contact deflection, and channel shift., • Operating within large-scale or regulated industries such as energy, utilities, telecoms, financial services, or retail. Key Skills & Knowledge • 6+ years’ experience as a Business Analyst within customer service or contact centre environments., • Strong working knowledge of Salesforce CRM including configuration, reporting, and dashboard creation., • Excellent analytical, problem-solving, communication, and stakeholder management skills. Experience Required • Proven background as a Senior or Technical Business Analyst in customer operations environments., • Hands-on experience as an individual contributor driving analysis and decision-making., • Strong understanding of Agile methodologies., • Exposure to large-scale customer service organisations., • Experience in the energy sector is beneficial but not essential. Why Apply? • Work on impactful, customer-focused digital initiatives., • Join a forward-thinking organisation investing in AI and automation., • Hybrid working with only 1 day onsite per week., • Competitive daily rate and opportunity for extension. Please apply promptly to be considered for this opportunity or similar roles

Job Title: Underwriting Specialist PURPOSE SUMMARY: The Underwriting Specialist role is to assess the risk associated with extending customer credit and financing. PRINCIPAL ACCOUNTABILITIES: The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with the company credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with company tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer’s financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., “Accept” or “Decline” decision) This information, coupled with an analysis of the customer’s repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years’ experience in an underwriting or credit analyst position in financial services • Experience in the automotive or consumer finance industry is advantageous. • Practical experience with scorecard design and testing

Finance Analyst - Chertsey We are looking for a proactive Finance Analyst to support the financial management of our Client's project portfolio. This role will deliver accurate analysis, improve budgeting and forecasting processes, and provide key financial insight to support strategic decision‑making. Key Responsibilities Lead the preparation and consolidation of annual budgets and monthly project forecasts Partner with project leads to build strong financial plans aligned with business goals and KPIs Analyse variances across actuals, budgets, and forecasts, offering clear commentary and recommendations Manage month‑end and year‑end close activities and ensure accurate project accounting Produce project-level P&L reports, accruals, prepayments, and revenue recognition journals (IFRS 15) Track project financial performance, including revenue, costs, margins, and cash flow Identify opportunities to improve reporting accuracy, efficiency, and automation Act as a key finance partner to project and operational teams, providing clear guidance and support Requirements Strong experience in budgeting, forecasting, and management reporting, ideally in a project-led environment Good knowledge of project accounting principles, financial controls, and revenue/cost recognition Advanced Excel and strong data analysis skills; SAP experience preferred Excellent communication, analytical, and problem‑solving abilities Able to manage multiple deadlines and work effectively under pressure Benefits 25 days' annual leave Performance-related bonus Contribution Pension ( Permanent Health Insurance & Group Life Assurance Flexible Benefits allowance (e.g., dental, cash plan, holiday buy/sell) Private Medical Insurance

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you

About the Order Management Analyst - Portuguese and Spanish Speaker role. Order Management Analyst - Portuguese and Spanish Speaker.

Order Management Analyst - Italian Speaker. About the Order Management Analyst - Italian Speaker role.

Order Management Analyst – Scandinavian Speaker. Internal Customer Fulfilment Analyst).

Order Management Analyst – Scandinavian Speaker.

Order Management Analyst - Italian Speaker.

Order Management Analyst - Portuguese and Spanish Speaker.

A leading insurance firm in the United Kingdom is seeking an Exposure Management Analyst to support their team in analyzing catastrophe exposures and risks. The role includes ensuring compliance with management frameworks and contributing to capital setting processes.

Excellent communication and stakeholder management skills. Information Technology and Project Management. Strong understanding of project governance, RAID management, and reporting processes.

The Analyst is responsible for supporting all aspects of the portfolio management functions of the business including allocation decisions, hold-sell decisions, financings, equity raising, and relationship management. This is a central and diverse role that provides support for, and input to, invest

You’ll join our Product Management & Innovation experts within the AI, Insights & Solutions team—part of Bain’s digital capabilities practice. As a Senior Analyst, you will play a key role in configuring and optimizing talent technology products. Sitting at the intersection of product manageme

Senior Systems Analyst page is loaded## Senior Systems Analystlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R93922# Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global

Capco is looking for a structured, and collaborative individual to join our UK COO team as a Senior Analyst within Resource Management. Internal Resource Management Specialist - 12 Month FTC. Strong stakeholder management and communication skills.

Quantitative Risk Analyst - Global Equities. We are seeking an entrepreneurial Quantitative Risk Analyst to help build and expand our equities and equity-derivatives risk analytics capabilities. In this role, you will research risk-management problems, prototype analytics and ML-driven solutions, an

The Role & What You Will Be Doing** The Master Data Management (MDM) Business Analyst will play a key role in contributing to master data governance projects relating to the implementation, adoption and management of master data governance as well as related processes and tools. Every day, we ris

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Launch your investing career in the Point72 Academy, an investment analyst training program that will provide you with the tools and knowledge to build a career in our ever-evolving industry. Since 2015, the Academy has graduated more than 230 analysts onto our platform, and some are portfolio manag

A global data solutions company in London seeks a Senior Business Systems Analyst to onboard client data and ensure optimal data integration.

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As a Senior Accounts Analytics Analyst, you’ll be responsible for the analytics work across a variety of Epsilon clients and products serviced by the Epsilon Digital Media Solutions division. You’ll closely collaborate with several internal teams from Sales, Account Management, Client Integratio

A global consumer goods company based in Frimley is seeking a Customer Fulfillment Specialist.The role involves providing exceptional service for designated customers, managing stock allocations, and ensuring accurate order processing.Fluency in English and Italian is required, and supply chain expe

The IA Asset and Wealth Management team in Birmingham is responsible for auditing the Asset Management, Private Wealth Management and Marcus business areas, its products, and supporting functions within the UK. Founded in 1869, we are a leading global investment banking, securities and investment ma