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Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Data Analyst - £67,500, • Data Analytics Analyst - £80,000 The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Pay up to £64,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. The Enterprise Security Risk Analyst is a senior analytical and leadership role within DWPs Enterprise Security Risk Management (ESRM) function. The postholder leads one of the departments four security risk domains Cyber & Information Security, Personnel Security, Physical S... ZIPC1_UKTJ

Rubicon Consulting is currently recruiting for a Finance Analyst on a 6 month ongoing Contract, partially remote, with 1 day per week working in the Newcastle office.\nThis role falls INSIDE IR35\n7.5 Hours per day , 37.5 hours per week\nList job deliverables and skillsets/experience required:\n * Delivers accurate budget tracking, forecasting, and monthly cost reporting to support project and service performance.\n * They ensure financial compliance by monitoring purchase orders, invoices, and cost deviations while providing clear insights to project and service managers.\n * The role requires strong analytical skills, Excel proficiency, and experience in cost centre control.\nOur Company\nRubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time

Job Title: Product Analyst Location: Gateshead, 2-3 days per week Contract Type: Temporary (12 Months) Salary: Up to £43,000 Working Pattern: Full Time Are you ready to embark on a new adventure in the world of finance and insurance? Our client, a leading financial institution, is looking for a dynamic Product Analyst to join their team in Gateshead on a temporary contract for 12 months. If you’re passionate about product management and eager to make a difference, we want to hear from you! What You’ll Do: As a Product Analyst, you will be at the forefront of product development. Your responsibilities will include: Collaborating with Product Managers and stakeholders to transform business needs into actionable product features. Articulating product vision and requirements in a clear, concise manner for diverse audiences including stakeholders, end users, and development teams. Prioritizing and managing the Feature backlog based on value metrics within the SAFe Agile framework. Establishing acceptance criteria and refining features in collaboration with Product Managers and Scrum teams. Overseeing user acceptance testing and ensuring that deployed code meets agreed standards. Communicating regularly with stakeholders about upcoming features, risks, and release decisions. About You: We’re seeking someone who is: Experienced in business analysis, planning, and product management. An excellent communicator, able to convey complex ideas to both technical and non-technical audiences. Proficient in problem-solving and time management, with the ability to juggle multiple tasks and deadlines. A team player who can also work independently in a fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross-functional teams, including engineering, operations, risk, and marketing, to drive impactful product strategies. Contribute to a culture of continuous improvement and agile methodologies that encourage frequent inspection and adaptation. What Makes Us Unique? At our organization, we believe in the power of curiosity, collaboration, and determination. Every team member is encouraged to think creatively and act decisively to deliver exceptional results for our customers. Whether you succeed or learn, we celebrate every step of the journey together! Ready to Make Your Mark? If you’re excited to tackle challenges and drive innovation in the financial services sector, we want to hear from you! Apply now to take the next step in your career as a Product Analyst and help us shape the future of financial services. Apply Today! Join us in creating meaningful experiences that empower businesses and individuals alike. Your next chapter starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Technical Business Analyst Location: Newcastle Salary: Up to £55,000 Important Note: Must be S/C Clearable We're currently on the lookout for a Technical Business Analyst to join a leading global consulting organisation within their delivery team. What you'll have the opportunity to work on: • Act as the link between stakeholders and delivery teams, helping shape problems and define clear, actionable requirements., • Work closely with engineers, designers and testers to ensure solutions are feasible and aligned to business needs., • Support Agile delivery through workshops, backlog management, sprint ceremonies and ongoing collaboration., • Contribute to testing, change and implementation, ensuring solutions are understood and ready for use., • Identify risks, dependencies and technical constraints across projects. What we're looking for: • Previous experience as a Business Analyst in a technology or software delivery environment., • Strong experience working in Agile teams (Scrum/Kanban)., • Confident stakeholder engagement skills, with the ability to translate technical concepts clearly., • Experience producing user stories, process flows and functional documentation, • Understanding of APIs, data, and system integrations What's in it for you? • Hybrid working (3 days onsite in Newcastle), • 25 days holiday per annum, • Private healthcare + extensive benefits package, • Ongoing training and clear career progression

Wealth Compliance Analyst or Supervisor Newcastle Permanent Meraki Talent’s Financial Services client are looking for a Wealth Compliance Analyst or Supervisor to join their team in Newcastle. This is a fantastic opportunity to join an expanding team and for this individual to play a large part in the function’s growth and development over the coming years with a tangible progression path. Responsibilities of the Wealth Compliance Analyst or Supervisor: -Ensure client files comply with policies and regulatory standards -Provide support to financial advisors regarding their training, competency and compliance -Assist with the training for new hires with regards to compliance processes and standards -Provide compliance support to the business and the advisors Background of the Wealth Compliance Analyst or Supervisor: -Strong experience in compliance or audit within the financial services sector -Level 4 qualified DipFA, DipPFS, ect….. -Strong stakeholder management and business partnering skills -Exposure to UK regulations and products ‘Please see our website page headed (eg) ‘Privacy Notice’ for an explanation about how we use information we collect about you’.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Oliver Wyman now offers the opportunity to join our global Knowledge Management team at our rapidly growing Newcastle office Please Note: Oliver Wyman/Marsh operates a hybrid working policy and we will require the successful candidate to work from our Newcastle office at least 60% of the time. About Knowledge Management at Oliver Wyman: The Knowledge Management team at Oliver Wyman is an integral business function, deeply embedded in the industries and capabilities of Oliver Wyman to ensure we harness the best of our expertise as a firm globally. Oliver Wyman is now actively looking to expand our Knowledge Management team in our Newcastle office, with opportunities existing to support our Private Capital (PC) or Insurance and Asset Management (IAM) practices. As a Knowledge Manager at Oliver Wyman, you will be involved in executing best in-class knowledge management. This position will be based in Europe and has largely regional responsibility although coordination with Knowledge Managers in other regions to facilitate the global flow of knowledge will be expected. About the role of a Knowledge Manager: You will proactively manage the collection and codification of our intellectual capital (IC) and act as the lynchpin, connecting people to the experts, expertise and insights efficiently. You will manage the capture, classification, storage and dissemination of practice knowledge base, and will work on ensuring our knowledge platform is kept well maintained, strategically looking for ways to increase usage and footfall. This role will have a high level of direct interaction within our wider Knowledge Management community, our Business Support (“Support Professionals”) community (including our Marketing, and Business Impact Team, etc.) and will also have close interaction and support of your chosen practice area. This position will be based in Newcastle with a focus on interaction with the Europe-based Practice teams but is global in nature - an immediate start is available for the successful candidate. Who we are looking for… • Ideally you will be an experienced Knowledge Manager or Knowledge Analyst, • We will also consider individuals with a minimum of 4 years of experience in knowledge business research, business development, strategy consulting, or investment banking - research skills are advantageous., • We will also consider individuals currently working within the Private Capital (PC) or Insurance and Asset Management (IAM) sectors who are keen for a move to a Knowledge Management role., • An understanding of database management, data management, and data analysis principles is expected., • Experience using generative AI tools and their applications., • Familiarity with market/business intelligence tools (i.e. MergerMarket, CapitalIQ, etc.) will be highly beneficial., • You will be highly proficient in Excel, as well as PowerPoint - familiarity with SharePoint or other file management tools is preferred., • You will be educated to Degree-level Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Commercial Pricing Analyst\n\nSalary £40,000 plus excellent benefits\n\nType: Full time permanent – hybrid 3/2\n\nLocation: Newcastle – North East – North Newcastle\n\nGlobal Organisation UK / USA / Europe\n\nSector: Commercial / data / analyst\n\nImmediate hire\n\nOur client is a leading organisation and this is an excellent opportunity to join in a new Commercial Pricing Analyst position. You will be working closely with internal stakeholders across the commercial team to analyse buying data, identifying trends, and providing customer insights to optimize business performance.\n\nKey Areas: -\n\n * Data / analytics / power BI, insights, Ai\n\n * Commercial pricing – multi channel\n\n * Business, Economics, finance\n\nResponsibilities\n\n * Analysing data / power BI\n\n * Commercial pricing – manage real time / amended / competitive advantage\n\n * Identify trends and insights related to customer behaviour\n\n * Analysing product performance\n\n * Competitive advantage\n\n * Provide marketing sales reports and KPIs identifying areas for improvement and trends\n\n * Conduct market research and competitor brand analysis\n\n * Coordinate with teams to develop and pricing strategies for promotional activities\n\n * Maximize sales and profitability.\n\n * Generate regular reports and dashboards to communicate findings and recommendations\n\n * Define and implement service management processes and measures\n\nPerson Specification\n\n * Data / analytics / power BI, insights, Ai\n\n * Commercial pricing – multi channel\n\n * Business, Economics, finance\n\n * Degree level qualification

Project Cost & Reporting Analyst (Inside IR35 Contract)\n\n📍 Location: Remote (with optional onsite working from the Newcastle office)\n 🏠 Working Pattern: Remote / Onsite\n 💷 Rate: £145.87 per day\n 📄 Contract Status: Inside IR35\n ⏱ Hours: 7.5 hours per day | 37.5 hours per week\n ➕ Overtime: Not applicable\n ✅ Additional Compliance Checks: None required\n\nThe Role\n\nWe are seeking a detail‑driven Project Cost & Reporting Analyst to support project and service performance through accurate financial control, forecasting, and reporting. This role plays a key part in ensuring financial compliance while providing clear, actionable insights to project and service managers.\n\nYou'll work closely with stakeholders to monitor budgets, track costs, identify variances, and support informed decision‑making across projects and services.\n\nKey Responsibilities / Deliverables\n\nDeliver accurate budget tracking, forecasting, and monthly cost reporting\nMonitor and control cost centres to ensure financial accuracy and compliance\nTrack and manage purchase orders, invoices, and cost allocations\nIdentify and explain cost deviations and financial risks\nProduce clear, concise financial insights for project and service managers\nSupport effective financial governance across projects and services\n\nSkills & Experience Required\n\nProven experience in cost control, budget management, or financial reporting\nStrong analytical and problem‑solving skills\nAdvanced Microsoft Excel capability (data analysis, reporting, forecasting)\nExperience working with cost centres and financial tracking\nHigh attention to detail with a strong focus on accuracy\nAbility to communicate financial information clearly to non‑finance stakeholders\n\nWhy Apply?\n\nFlexible remote‑first working with optional office access\nCompetitive inside‑IR35 day rate\nOpportunity to support meaningful projects with strong stakeholder exposure\nClear scope, stable working hours, and no additional compliance hurdles\n\nRullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

Asbestos Surveyor / Analyst (Dual-Trained)\n(Essential work. Trusted expertise. Done properly — every time.)\n\nLet’s be upfront — asbestos surveying and analytics isn’t light work.\nBut it is important, highly skilled, and makes a genuine difference to people’s safety every single day.\n\nAt Lucion, we don’t approach asbestos work as a tick-box exercise. We deliver accurate, defensible surveys and analytical services that clients rely on to manage risk properly — protecting people, buildings, and projects across the UK. We’re a purpose-driven, beyond net-zero business working across 12 sectors worldwide, and we take pride in combining technical excellence with a calm, professional approach.\n\nWe’re currently looking for a Dual-Trained Asbestos Surveyor / Analyst to join our Hazardous Materials team. This is a field-based role, but we are looking for someone in the North-East, with our office being in Gateshead.\n\nIf you value quality, accuracy, and doing things the right way — you’ll feel at home here.\n\nWhat You’ll Be Doing (And Why It Matters)\nThis is a varied, hands-on role where your expertise directly supports safer buildings and better decision-making.\n\nYou’ll:\n\n * Carry out all disciplines of asbestos surveying and inspection, including management, refurbishment, demolition, and asbestos in the ground\n\n * Undertake air monitoring and airborne fibre counting\n\n * Inspect contractors’ remediation work and complete 4-stage clearance, signing off compliant works (or challenging them when they’re not right)\n\n * Collect accurate site data using a phablet device, feeding directly into high-quality reports via our award-winning NexGen system\n\n * Work in line with all relevant asbestos legislation and guidance, including HSG248 and HSG264\n\n * Maintain your own QHSE documentation and comply with internal assurance processes\n\n * Provide a professional, approachable service to clients — answering queries and offering clear, specialist advice when needed\n\nIn short: trusted technical work, delivered professionally, with no corners cut.\n\nAbout You (Experienced, Reliable, Calm Under Pressure)\nYou know the job. You understand the responsibility. And you take pride in getting it right.\n\nYou probably:\n\n * Hold BOHS P402, P403 and/or P404, RSPH equivalents, or a Certificate of Competence\n\n * Have a working knowledge of HSG248 (The Analysts’ Guide) and HSG264 (The Survey Guide)\n\n * Hold a full UK manual driving licence\n\n * Are comfortable travelling and working flexibly when required\n\n * Work well independently but value being part of a close, professional team\n\n * Bring a strong work ethic and a practical, intuitive approach to site work\n\nYou’re dependable, professional, and confident in your technical judgement.\n\n🎁 What You’ll Get in Return (Because Good Work Deserves Good Support)\nWe look after our people so they can focus on doing their job properly, so alongside a welcoming, professional environment and a role that genuinely matters, you’ll also benefit from:\n\n * Techscheme – vouchers towards commuting or home tech\n\n * £1,000 joining bonus for experienced Asbestos Surveyors and Analysts who apply to us directly, recognising the value of your expertise\n\n * Healthcare Cash Plan – help with everyday healthcare costs\n\n * Paid travel time contributing to your core 40-hour week — typically worth £3,000–£4,000 annually\n\n * Working away allowances for short- and long-term assignments\n\n * Reward platform including wellbeing support, cycle-to-work scheme, and discounts at 800+ retailers\n\n * Enhanced family leave – because life happens\n\n * Option to buy extra holiday – time off actually matters\n\n * Training & development – keep your career moving forward\n\n * Flexible working, backed by a business that genuinely cares\n\nAll supported by managers who understand site work — and trust their team to deliver quality.\n\nWhy Lucion?\nBecause accuracy matters here.\nBecause your expertise is respected — not rushed.\nAnd because you want to work for a business that takes safety, quality, and people seriously.\n\nIf you’re an asbestos professional who wants to deliver work you can stand behind, we’d love to hear from you.\n\nAs part of our commitment to safety, trust, and doing things properly, the successful candidate will be required to complete a DBS check before joining the business.\n\nLucion. Purpose-led. People-focused. Getting it right — on every site, every time

Asbestos Surveyor / Analyst - Newcastle Location: Newcastle upon TyneSalary: £36,000 - £42,000 (depending on experience)Contract: Permanent | Full-time A well-established UKAS-accredited asbestos consultancy is looking to appoint an experienced Asbestos Surveyor / Analyst to support a busy and expanding workload across Newcastle and the wider North East region. This is an excellent opportunity for a dual-qualified professional seeking a varied role, strong earning potential, and long-term stability. This position offers a true dual role, combining both surveying and analytical duties across commercial, domestic, and industrial sites. What You'll Be JoiningYou'll be joining a respected consultancy known for delivering high-quality asbestos services. The company promotes a supportive working environment, realistic workloads, and ongoing investment in staff development. Salary & Benefits£36,000 - £42,000 salary (DOE) Company vehicle or car allowance 22-25 days annual leave + bank holidays Company pension scheme Ongoing training and development Overtime opportunities available Stable, long-term workload Supportive management team The RoleCarrying out Management and Refurbishment & Demolition (R&D) asbestos surveys Undertaking air monitoring, including 4-stage clearances and reoccupation certification Conducting bulk sampling and ensuring compliance with procedures Producing accurate, compliant reports in line with HSG264 and HSG248 Managing workload across multiple sites Liaising with clients, contractors, and internal teams Maintaining high standards of health & safety and quality About YouBOHS P402, P403 & P404 (essential) Full UK driving licence Experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and compliance Professional, organised, and reliable Strong communication skills Why This RoleCompetitive salary for a dual-role position Varied and engaging workload across multiple sectors Strong benefits package Long-term stability within a growing consultancy Supportive and well-managed environment For further information or to apply, contact Aidan Morgan or send your CV to for immediate consideration.

Risk Analyst Responsibilities of the Risk Analyst: -Develop and implement a robust risk management framework to identify and monitor risk -Maintain the risk management framework and ensure the firm maintains a strong risk culture -Drive improvements to processes that will reduce the risks that the business faces -Assist with Risk & Control Self Assessments and reporting around controls and the controls assurance programme Background of the Risk Analyst: -Experience working within Financial Services in a risk based role -Experience in either a first or second line risk role -Knowledge of risk management methodologies, frameworks and best practices

Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the "super BA" acting as the essential link between business needs and the full power of the ServiceNow platform. You will work closely with our Platform Architect to lead the strategic evolution of our functional designs. This role is 100% remote for candidates based in the UK, Hungary, or Poland. What You'll Do (Responsibilities) In this role, you will: • Requirements Management: Manage the complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog., • Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize automation. You will collaborate with the Platform Architect to transform long-term strategy into actionable user stories., • Stakeholder Liaison & Leadership: Serve as the primary liaison between business and development teams, ensuring all parties agree on acceptance criteria. You will also act as a Scrum Master or core contributor, driving cross-functional collaboration and facilitating negotiations to resolve issues., • Platform Advocacy: Serve as the Subject Matter Expert (SME) for all active modules and identify in-platform enhancements to improve user experience and ensure adherence to documented processes. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • Experience: Proven experience on ServiceNow, Salesforce, or similar building management systems/CRM. Experience in the data center or REIT industry is preferred., • Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework., • Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts., • Analytical Skills: Exceptional critical thinking and structured problem-solving skills, with a proven ability to perform impact, gap, and cost/benefit analyses., • Communication: Excellent technical writing and verbal communication skills; able to articulate complex concepts to both technical and executive audiences., • Education/Certifications: A Bachelor’s degree in Engineering, IT/IS, or a related field (or professional certification). A ServiceNow System Administration Certification is highly desired. What We Offer (Benefits) • Location: 100% remote role from UK, • Competitive Compensation: Salary and benefits aligned with your experience., • Work-Life Balance: Flexible work options and alternative work arrangements to support your personal needs., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization. Ready to Join Iron Mountain? If you are a strategic thinker ready to drive the future of service management and automation, we want to hear from you. Apply today to join a team that values innovation, collaboration, and professional excellence!

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

About Quantiphi: • Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations., • Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake., • Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact. We have been recognized with: • 3x AWS AI/ML award wins., • 3x NVIDIA Partner of the Year titles., • Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms., • We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators., • We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023. Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! For more details, visit: ___ or ___. Role: MLOps Architect - AWS Experience Level: 8+ years Employment type: Full Time Location: Remote (UK) Description: • We are seeking an experienced MLOps/AIOps Architect who can drive end-to-end implementation of MLOps strategy and also contribute broadly across other enterprise AI/ML programs. This role demands a strong architectural mindset, hands-on technical depth, and the ability to design scalable, cloud-native machine learning operations across traditional ML and modern LLM workflows., • The ideal candidate will bring experience with SageMaker-based MLOps pipelines, evaluation of equivalent tooling stacks, hybrid MLOps/LLMOps automation, CI/CD orchestration, governance, monitoring, automation and production-grade scalability patterns. Key Responsibilities: • Architect and implement the MLOps strategy for the programme, ensuring alignment with the project proposal and delivery roadmap., • Design and own enterprise-grade ML/LLM pipelines covering model training, validation, deployment, versioning, monitoring, and CI/CD automation., • Build container-oriented ML platforms (EKS-first) while evaluating alternative orchestration tools with similar capabilities (Kubeflow, SageMaker, MLflow, Airflow, etc.)., • Implement hybrid MLOps + LLMOps workflows, including prompt/version governance, evaluation frameworks, and monitoring for LLM-based systems., • Serve as a technical authority across multiple internal and customer projects, contributing architectural patterns, best practices, and reusable frameworks., • Enable observability, monitoring, drift detection, lineage tracking, and auditability across ML/LLM systems., • Define and implement standards for model deployment, monitoring, governance, and automation to ensure production-grade reliability and scalability., • Collaborate with cross-functional teams — data engineering, platform, DevOps, and client stakeholders — to deliver production-ready ML solutions., • Ensure all solutions adhere to security, governance, and compliance expectations, particularly around handling cloud services, Kubernetes workloads, and MLOps tools., • Conduct architecture reviews, troubleshoot complex ML system issues, and guide teams through implementation across cloud-native ML platforms., • Mentor engineers and provide guidance on modern MLOps tools, platform capabilities, and best practices. Skills: • Expierence working in ML/AI engineering or MLOps roles with strong architecture exposure., • Strong experience in leading enterprise grade MLOps strategy and its execution., • Proven experience in implementing the adoption of enterprise-grade MLOps platforms with client data science teams., • Proven leadership in defining and executing enterprise MLOps strategy., • Demonstrated success in driving the adoption of enterprise-grade MLOps platforms with client data science teams., • Strong expertise in AWS cloud-native ML stack, including: SageMaker(primary), EKS, Lambda, API Gateway, CI/CD (CodeBuild/CodePipeline or equivalent)., • Hands-on experience with at least one major MLOps toolset and awareness of alternatives: MLflow, Kubeflow, SageMaker Pipelines, Airflow, BentoML, KServe, Seldon., • Deep understanding of model lifecycle management (feature engineering->training → registry → deployment → monitoring)., • Experience implementing or supporting LLMOps pipelines, including: prompt versioning, evaluation metrics, automation frameworks., • Deep understanding of ML lifecycle: data ingestion, feature engineering, training, evaluation, model packaging, CI/CD, drift detection, monitoring, and governance., • Strong experience with AWS SageMaker (Pipelines, Feature Store, Model Registry, Model Monitor)., • Experience implementing ML CI/CD pipelines including automated training, testing, validation, model promotion, and endpoint deployment., • Experience working on Infrastructure as Code (IaC) tools and CI/CD pipelines., • Experience with Kubernetes based development., • Experience with feature engineering pipelines and Feature Store management., • Understanding of lineage tracking: training data snapshot, feature versions, code versioning, metadata tracking, reproducibility., • Hands-on experience with AWS Bedrock and Agentcore service., • Experience with CloudWatch, SageMaker Model Monitor, Prometheus/Grafana., • Strong foundation in Python and cloud-native development patterns., • Solid understanding of security best practices, IAM, secrets management, and artifact governance. Nice to have: • Experience with vector databases, RAG pipelines, or multi-agent AI systems., • Exposure to DevOps and infrastructure-as-code (Terraform, Helm, CDK)., • Hands-on understanding of model drift detection, A/B testing, canary rollouts, and blue-green deployments., • Familiarity with Observability stacks (Prometheus, Grafana, CloudWatch, OpenTelemetry)., • SQL and data transformation experience using Snowflake, Databricks, Spark., • Ability to translate business goals into scalable AI/ML platform designs., • Strong communication and cross-team collaboration skills., • Ability to guide engineering teams through technical uncertainty and design choices. What is in it for you: • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies., • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues., • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines., • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

About Quantiphi: • Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations., • Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake., • Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact. We have been recognized with: • 3x AWS AI/ML award wins., • 3x NVIDIA Partner of the Year titles., • Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms., • We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators., • We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023. Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! For more details, visit: ___ or ___. Role: Cloud Data Architect (AWS) Experience Level: 8+ years Employment type: Full Time Location: Remote (UK) Description: • We are seeking a highly skilled AWS Data Migration & Data Engineering Consultant to lead end-to-end data migration initiatives across on-prem, cloud, and multi-cloud environments into AWS., • This role focuses on defining and executing data migration strategies, including assessment, wave planning, migration execution, and post-migration stabilization, while ensuring data integrity, minimal downtime, and alignment with business SLAs., • The ideal candidate brings strong experience in cross-platform database migrations (Oracle, SQL Server, MySQL, or cloud-native systems) combined with deep expertise in AWS data engineering services and modern data pipeline development. Key Responsibilities: • Lead end to end database migrations to AWS from diverse sources, including on-premises systems (e.g., Oracle, SQL Server, MySQL) and other cloud platforms (e.g., GCP, Azure)., • Lead end-to-end data migration strategy and execution, including assessment, dependency mapping, and wave planning., • Design and implement migration frameworks using AWS DMS, SCT, Glue, and Redshift., • Define and execute data validation, reconciliation, and cutover strategies ensuring zero/low data loss., • Enable CDC-based replication and minimal downtime migrations across heterogeneous systems., • Design and optimize ETL/data pipelines using AWS Glue, PySpark, or EMR., • Architect and implement scalable, secure, and highly available data platforms on AWS., • Drive schema conversion and modernization strategies (heterogeneous migrations where applicable)., • Optimize performance of source and target systems pre- and post-migration., • Manage and govern S3-based data lakes and metadata using Glue Data Catalog., • Collaborate with application, infrastructure, and analytics teams for seamless migration and stabilization., • Implement monitoring, rollback, and failure recovery mechanisms., • Ensure adherence to security, governance, and compliance standards. Skills: • 8+ years of experience in database migration and data engineering., • Proven experience in cross-platform data migrations (on-prem to cloud or cloud to cloud)., • Experience designing and implementing data validation and reconciliation frameworks., • Strong experience in ETL/data pipeline development (Glue, PySpark, EMR, or equivalent)., • Deep proficiency in SQL and data modeling concepts., • Experience working with S3-based data lakes and Glue Data Catalog., • Strong understanding of CDC, transaction consistency, and migration cutover strategies., • Hands-on experience with performance tuning, schema design, and query optimization., • Proficiency in Python/PySpark and scripting (Shell/Python)., • Experience with Oracle, SQL Server, MySQL, PostgreSQL, or cloud-native databases., • Strong hands-on expertise with:, • AWS DMS (Database Migration Service)., • AWS SCT (Schema Conversion Tool)., • AWS Glue (ETL & data integration)., • Amazon Redshift (data warehousing). Nice to Have: • Exposure to real-time replication tools (e.g., GoldenGate or equivalent)., • Database Administration (DBA) expertise, including backup & recovery strategies, HA/DR design, database patching and upgrades, lifecycle management, capacity planning, performance monitoring, and security hardening., • Experience with Lake Formation and data governance frameworks., • Familiarity with Data Mesh and cross-account data sharing architectures., • Experience with CI/CD for data pipelines (CodePipeline, Jenkins, etc.)., • Knowledge of Infrastructure as Code (Terraform / CloudFormation)., • AWS Certifications (Solutions Architect / Data Engineer)., • Experience in mentoring teams and leading large-scale migration programs. What is in it for you: • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies., • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues., • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines., • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

Our client in Newcastle upon Tyne is seeking to recruit a Financial Analyst in the £44,000 to £50,000 salary range. The role will provide involvement in developing medium and longer term financial financial plans working with management across the broader business. In this process you will utlise

You will play a key role in shaping, configuring and establishing the Niche Records Management system to support their operational needs whilst working closely with the programme business stakeholders, architects and the Niche supplier. As the Configuration Analyst; this role will focus on configuri

A leading asbestos management company located in Gateshead is in search of an experienced Asbestos Surveyor / Analyst to perform comprehensive asbestos management and surveying tasks. The ideal candidate will hold relevant qualifications and have a strong understanding of asbestos regulations.

A leading financial services firm in the United Kingdom is seeking a Business Systems Analyst to consult with management on operational process improvements.

A fast-growing consumer goods brand is seeking a Financial Reporting Analyst to take ownership of core financial reporting activities.

At Ernst Young (EY), Risk Managers (RMs) promote and support risk management within the business. Financial Crime Risk Analyst – Periodic Review – Risk Management – Permanent – Newcastle. Within the professional services environment, the application of risk management procedures is fundament

Conduct risk‑based client due diligence on existing clients of the firm in accordance with EY policy and procedure. Ability to make risk‑based decisions whilst adhering to regulations. The successful candidate will perform AML/CDD due diligence by gathering KYC information, screening for PEP, sa

Asbestos Surveyor / Analyst - Newcastle Location: Newcastle upon Tyne Salary: £36,000 - £42,000 (depending on experience) Contract: Permanent | Full-time A well-established UKAS-accredited asbestos consultancy is looking to appoint an experienced Asbestos Surveyor / Analyst to support a busy and expanding workload across Newcastle and the wider North East region. This is an excellent opportunity for a dual-qualified professional seeking a varied role, strong earning potential, and long-term stability. This position offers a true dual role, combining both surveying and analytical duties across commercial, domestic, and industrial sites. What You'll Be Joining You'll be joining a respected consultancy known for delivering high-quality asbestos services. The company promotes a supportive working environment, realistic workloads, and ongoing investment in staff development. Salary & Benefits £36,000 - £42,000 salary (DOE) Company vehicle or car allowance 22-25 days annual leave + bank holidays Company pension scheme Ongoing training and development Overtime opportunities available Stable, long-term workload Supportive management team The Role Carrying out Management and Refurbishment & Demolition (R&D) asbestos surveys Undertaking air monitoring, including 4-stage clearances and reoccupation certification Conducting bulk sampling and ensuring compliance with procedures Producing accurate, compliant reports in line with HSG264 and HSG248 Managing workload across multiple sites Liaising with clients, contractors, and internal teams Maintaining high standards of health & safety and quality About You BOHS P402, P403 & P404 (essential) Full UK driving licence Experience working in a dual Surveyor / Analyst role Strong understanding of asbestos legislation and compliance Professional, organised, and reliable Strong communication skills Why This Role Competitive salary for a dual-role position Varied and engaging workload across multiple sectors Strong benefits package Long-term stability within a growing consultancy Supportive and well-managed environment For further information or to apply, contact Aidan Morgan or send your CV to for immediate consideration

Job Title: Product Analyst Location: Gateshead, 2-3 days per week onsite Contract Type: Temporary (12 Months) Salary: Up to £43,000 Working Pattern: Full Time Are you ready to embark on a new adventure in the world of finance and insurance? Our client, a leading financial institution, is looking for a dynamic Product Analyst to join their team in Gateshead on a temporary contract for 12 months. If you're passionate about product management and eager to make a difference, we want to hear from you! What You'll Do: As a Product Analyst, you will be at the forefront of product development. Your responsibilities will include: Collaborating with Product Managers and stakeholders to transform business needs into actionable product features. Articulating product vision and requirements in a clear, concise manner for diverse audiences including stakeholders, end users, and development teams. Prioritizing and managing the Feature backlog based on value metrics within the SAFe Agile framework. Establishing acceptance criteria and refining features in collaboration with Product Managers and Scrum teams. Overseeing user acceptance testing and ensuring that deployed code meets agreed standards. Communicating regularly with stakeholders about upcoming features, risks, and release decisions. We're seeking someone who is: Experienced in business analysis, planning, and product management. An excellent communicator, able to convey complex ideas to both technical and non-technical audiences. Proficient in problem-solving and time management, with the ability to juggle multiple tasks and deadlines. A team player who can also work independently in a fast-paced environment. Why Join Us? This is your chance to be part of a vibrant and innovative team focused on enhancing customer experiences across the financial landscape. You will: Engage in quarterly planning sessions, playing a critical role in the success of our deliverables. Work closely with cross-functional teams, including engineering, operations, risk, and marketing, to drive impactful product strategies. Contribute to a culture of continuous improvement and agile methodologies that encourage frequent inspection and adaptation. What Makes Us Unique? At our organization, we believe in the power of curiosity, collaboration, and determination. Every team member is encouraged to think creatively and act decisively to deliver exceptional results for our customers. Whether you succeed or learn, we celebrate every step of the journey together! Ready to Make Your Mark? If you're excited to tackle challenges and drive innovation in the financial services sector, we want to hear from you! Apply now to take the next step in your career as a Product Analyst and help us shape the future of financial services. Apply Today! Join us in creating meaningful experiences that empower businesses and individuals alike. Your next chapter starts here! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. ICT Service Desk Analyst Gosforth Business Park, Newcastle (Hybrid - 2-3 days in office) Permanent Salary: £29,171 per annum ⏰ 37 hours per week (4 days, rota working days are 8am-6pm) 26 days holiday plus your birthday off, rising to 31 days after 3 years' service About the Role We're looking for an ICT Service Desk Analyst to join a dynamic and forward-thinking digital services team. This role is central to delivering high-quality, customer-focused IT support while contributing to ongoing digital transformation initiatives. You'll provide frontline support across a wide range of technology services, ensuring systems are reliable, accessible, and meet the needs of users across the organisation. Key Responsibilities Service Delivery & Support Provide 1st and 2nd line IT support during business hours Diagnose, troubleshoot and resolve incidents, escalating where necessary Fulfil routine service requests and implement approved changes Support problem management by identifying and helping resolve recurring issues Maintain accurate records of end-user devices and assets Provide onsite support as requiredTechnical & Project Support Assist with end-user computing, networking, and infrastructure support Contribute to IT projects and digital transformation initiatives Support deployment and configuration of hardware and mobile technologies Assist with disaster recovery and business continuity planningTeam & Collaboration Work collaboratively within the ICT team to deliver excellent service Support colleagues across different technical areas when needed Contribute to a positive, high-performing team cultureContinuous Improvement Help drive service improvements and operational efficiency Ensure compliance with policies, procedures, and data protection standards Promote innovation and contribute to an agile, improvement-focused environmentAbout You Experience & Qualifications Relevant ICT qualification (or equivalent experience) Experience working in a service desk or IT support environment Experience working collaboratively within a teamKnowledge Understanding of incident, problem, and change management processes Awareness of IT systems, infrastructure, and support environments Understanding of data protection and IT governance (desirable)Skills Strong problem-solving and decision-making ability Ability to manage workload and meet service level targets Good communication and interpersonal skills Comfortable working with a range of technologies in a modern IT environmentPersonal Attributes Customer-focused with a proactive approach Reliable, resilient, and able to work under pressure Collaborative and supportive team player Committed to inclusion, innovation, and continuous improvementWhy Join? Work a 4-day week Hybrid working for better work-life balance Generous holiday allowance that grows with service Opportunity to develop your skills across a broad IT environment Be part of a team driving meaningful digital transformation Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

Please note this is a training course and fees apply* What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- * Analysing elements within the business or the whole business * Making evaluations of all available data * Identifying problems and looking at potential improvements * Making a feasibility study in proposed improvements * Present your acquired information within a business case to the company or organisation. * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business. Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you

Please note this is a training course and fees apply* Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. * Microsoft excel - to expert level. * Learn SQL - the programming language used for extracting data from more complex databases. * Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. * Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations

Order Management Analyst - Portuguese and Spanish Speaker C JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE.

A financial services company seeks a Reinsurance Technician to handle administration and processing of proportional treaty accounts.Responsibilities include reviewing accounts, validating financials, and liaising with teams to resolve issues.Candidates should possess analytical skills, relevant educ

A financial services firm in the United Kingdom is seeking a Cyber Security professional to maintain security controls, manage incidents, and support teams through training.The ideal candidate will have experience with Microsoft security tools, knowledge of network security, and a proactive approach

The ideal candidate has 3+ years of experience in investment management, strong technical skills, and a Bachelor's degree in a related field.

Play a key role in strengthening third-party, outsourcing and vendor oversight across the UK business, with clear visibility to senior management. This position sits within the Operational Resilience / Third Party Management function and focuses on the end‑to‑end lifecycle of vendors and outsour

Portfolio Management Analyst page is loaded## Portfolio Management Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: 10074179-WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Number of

We are seeking a Senior Finance Analyst to provide functional and analytical support for the Cost team and wider Financial Analysis team. This role will predominantly support the Financial Analysis team with a focus on P&L costs, Management Information and Technology Development Financials. Manageme

A global investment firm in Greater London is seeking a Fund Management Analyst to support valuations, investor reporting, and deal processes. Join to be part of a team that drives performance in investment management.

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Investment Analyst page is loaded## Investment Analystlocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: R93822# Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capi

The Workforce Management Analyst plays a pivotal role in ensuring teams are resourced effectively to deliver business outcomes. Job title: Workforce Management Analyst. Success in this role requires strong analytical capability, exceptional stakeholder management skills, and the ability to turn comp

A global asset management firm in Greater London is seeking participants for its Point72 Academy 2026 Investment Analyst Program. This ten-month paid training program introduces candidates to key investment principles while preparing them for a potential career as a Long/Short Equity Financial Analy

This role is a Senior Analyst role within Chaucer’s Exposure Management Team, with a specific focus on Chaucer’s Property Treaty business. The intention is that the Senior Treaty Analyst will eventually be required to support the daily supervision and development of the Treaty Analysts, in addit

In this role, you will take a proactive part in enhancing exposure management processes and capabilities. It’s a role that combines technical analysis with problem‑solving and collaboration, providing exposure to both day‑to‑day risk management and strategic insights into the business. You��

Results driven with strong project management skills and ability to work on multiple priorities. At least 1 year+ experience in risk management or data analytical roles.

Exposure Management Analyst, Reinsurance. You will be supporting the Convex Exposure Management (EM) team in the management of catastrophe risk, specifically with regards to reinsurance. The Exposure Management (EM) function creates a competitive advantage through industry-leading Decision Making en

A leading financial services firm is seeking a Senior Pricing Analyst to join its Savings & Retirement Deal Pricing team in London.

Fitch is seeking an Identity and Access Management (IAM) Analyst to support operational activities and governance of our Identity and Access Management program. Senior Identity and Access Management Analyst. Operate and administer the IAM program, covering account onboarding, entitlement management,

An independent investment management firm is seeking a Senior Compliance Analyst for its EMEA team based in London.

A growing manufacturing firm is seeking a Management Accountant / Cost Accountant to drive performance and profitability.