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Delivery Manager – CIPP / Drainage Rehabilitation Location: South of England – Site BasedSalary: £50,000 – £55,000 DOEType: PermanentThe Role We are recruiting for an experienced Delivery Manager to join a growing specialist contractor operating within the CIPP, drainage rehabilitation and wastewater infrastructure sector.This is a key operational position responsible for overseeing the successful delivery of multiple projects across the South of England. You will work closely with clients, site teams, engineers, subcontractors and internal departments to ensure projects are delivered safely, efficiently, on time and to the required quality standards .Key Responsibilities Manage the delivery of multiple CIPP and drainage rehabilitation projects from inception through to completionCoordinate labour, plant, materials, subcontractors and operational resourcesMonitor project programmes, budgets and performanceAct as a key point of contact for clients and stakeholdersWork closely with operational and engineering teams to maximise project performanceEnsure project documentation is completed accurately and maintainedIdentify project risks and implement appropriate mitigationMonitor quality and ensure works meet client specificationsSupport commercial teams with variations, quotations and project reportingLead project review meetings and provide updates to senior managementDrive continuous improvement across project deliveryMentor and support supervisors and site teamsMaintain strong client relationships and represent the business professionallyAbout You We are looking for someone with proven experience in a Delivery Manager, Project Manager, Operations Manager or similar operational role .You should have:Experience within drainage, CIPP, utilities, civil engineering, construction or infrastructureStrong project management and organisational skillsExperience managing programmes, resources and budgetsExcellent client and stakeholder management skillsA good understanding of health, safety, quality and environmental requirementsStrong leadership and problem-solving abilitiesGood knowledge of Microsoft OfficeFull UK driving licenceSMSTS or equivalent – desirableWhat's on Offer? £50,000 – £55,000 salary , depending on experienceCompany vehicle or vehicle allowanceMonday–Thursday 9:00am–5:00pmFriday 8:00am–4:00pmPension and additional benefitsOngoing training and professional developmentCareer progression within a growing specialist contractorOpportunity to work on major wastewater, CIPP and drainage infrastructure projectsSupportive and professional working environmentIf you have strong project delivery experience within drainage, CIPP, utilities or infrastructure and are looking for your next opportunity, apply within or call 01737 452505TPBN1_UKTJ

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. Location: Remote, within EMEA time zones. The impact you will have: At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. You will own a book of customers across EMEA, from crypto-native exchanges and payment providers through to the financial institutions and fintechs now launching digital asset products. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. The commercial conversation sits with you, which means renewals, pricing and upsells are yours to run. You are also a technical point of contact for your customers. These conversations get technical early, and you should be able to sit with a customer's integration team and be useful. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background. Within a year you are successful if… Net retention across your book has grown, and you can name the renewals and upsells that did it Your customers are live and using the product, and the ones at risk were identified early You have found and qualified upsell opportunities inside your existing customers, and converted a good number of them Customers come to you first, on their compliance programme and on their commercial relationship with us You can demonstrate real knowledge of our product and of the wider industry What you will be doing: Owning the post-sales journey for your customers: onboarding, adoption, business reviews, renewal and upsell Running your own renewals and upsells, including pricing and the conversation with the economic buyer Guiding customers through their Travel Rule programmes and their stablecoin payment products Working directly with customer integration teams: API documentation, test calls, transaction and webhook data, and a clear diagnosis when something is stuck Monitoring usage, engagement and risk signals, and acting on them with a clear plan well before they become a renewal problem Finding growth inside your existing customers across adjacent teams, entities and products, and working with Sales on the net-new ones Building relationships across compliance, operations and engineering, so the relationship never rests on one contact Bringing customer and competitor insight back to product, sales and marketing Keeping records current in HubSpot Some on-call duty outside office hours What you bring: Based in EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing, without passing the deal back to Sales Some technical range. You can work through API documentation, read a request and response, and form a view on why an integration is behaving the way it is Experience across a mix of customers, from mid-market through to enterprise Experience across the full lifecycle, from onboarding through to expansion Exposure to compliance-driven or regulated environments A doer. You own the detail yourself, and you move without waiting for a process to exist Good judgement with people and real interest in solving their problems Comfortable working autonomously and getting stuck in Travel Rule, stablecoin payments or digital asset compliance experience Experience with banks and regulated financial institutions entering digital assets Having built Customer Success processes and playbooks from scratch

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. \n The team you will join \n Our Construction team operates as one team in a joined-up manner across a number of our office locations and encompassing both contentious and non-contentious specialists. The team sits within our wider Dispute Resolution Division. The team's lawyers are experienced in dealing with both contentious and non-contentious construction matters, acting for a variety of both public and private sector clients, including further and higher education colleges, academies, local authorities and NHS Trusts, as well as funders, developers, contractors, sub-contractors and consultants. \n Coming from a range of backgrounds, the depth and range of expertise means the team can work together in major and complex transactions and provide a sector based offering for all our clients. There is a strong team ethos which also means there is support and opportunity across the spectrum, ensuring pastoral support at all levels, mentoring, regular communication and a clear route for advancement. \n \n The team’s transactional work includes advising on industry standard form contracts (such as JCT, ICE, NEC, GC/Works, ACE, RIBA, RICS), as well as regularly preparing and advising on bespoke forms of contract, specialising in acting for both borrowers and lenders on the construction aspects of real estate finance transactions. \n The work you will be doing \n We are seeking the appointment of a senior associate / legal director level lawyer who is experienced in dealing with contentious construction matters. \n You will be responsible for: \n\n • Ensuring client needs are met with the highest standard of professionalism and efficiency.\n, • Live project and dispute avoidance advice.\n, • Contentious advice re the typical dispute resolution forums e.g. ADR, mediation, adjudication, arbitration, and litigation.\n, • Project support advice for other departments within the firm e.g. real estate, corporate etc.\n, • Maintaining and growing client relationships and contributing to the strategic direction and success of the firm.\n, • Leading and mentoring a team of junior lawyers, fostering a collaborative and supportive work environment.\n, • Participating in networking events, conferences and other business development activities to promote the firm’s services.\n\n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n What we are looking for \n Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. \n\n • Knowledge of the main standard form construction contracts, in particular JCT and NEC forms.\n, • Experience of Adjudication, Litigation and/or Arbitration.\n, • Knowledge of methods of Alternative Dispute Resolution.\n, • Ability to mentor junior team members and contribute to team development\n, • Brings specialist legal expertise, aligns advice with clients’ commercial objectives, directs research effectively, and drafts clear, accurate complex documentation\n, • Manages time recording and billing effectively, prices work profitably, supports credit control, meets financial targets.\n, • Demonstrates strategic business development, winning new clients, driving high-profile pitches, building a strong regional profile, and identifying cross-selling opportunities across the firm\n, • Manages matters and client relationships to a high standard, maintaining regular contact, meeting expectations, and demonstrating deep understanding of clients’ businesses and strategic objectives\n, • Builds credibility and trust through strong relationships, continuous professional development, and championing positive change\n, • Proactively manages risk and compliance tasks, follows best practice, maintains practical Lexcel knowledge, and seeks feedback to drive continuous improvement\n, • Strong attention to detail to produce work documentation which is consistently of a high standard\n, • Professional integrity and a commitment to providing excellent client service\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Hybrid Working \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 6 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week. \n We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Benefits \n As a Birketts colleague, you will be eligible to receive a wide range of benefits: \n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health InsuranceP

Cover Supervisor - Sevenoaks \n \n At Engage, we’re working with schools in Sevenoaks to recruit daily Cover Supervisors who can support on a supply basis to cover planned and unplanned sickness. You can set your own availability each week, so we welcome applications from those available part-time or full-time. \n About the role \n You will be covering lessons across the school to either relieve classroom teachers for PPA time or for general sickness \n\n • We do not require applicants to have experience as a cover supervisor, but they must have a degree\n, • Must have some experience with young people - open to supporting workers, youth workers, that sort of vibe\n, • Behaviour can be challenging at times as a supply, so you must be personable and able to adapt to different situations\n\n Your Role as a Cover Supervisor \n As a Cover Supervisor, you’ll be supervising pupils to carry out pre-planned work when teaching staff are off work for a certain period (for example, sickness or paternity leave). The main job of a Cover Supervisor is to manage a classroom and behaviour while ensuring that pupils complete the work which has been set. \n\n • Supervising the students and ensuring they complete set tasks\n, • Managing behaviour\n, • Assisting pupils when they have questions\n, • Following the school’s behaviour and safeguarding policies\n, • Collecting the completed work and handing it to the Head of the Department\n, • Providing feedback on the lesson and pupils\n\n What Makes a Great Cover Supervisor? \n Successful Cover Supervisors bring a combination of enthusiasm, presence, and adaptability to their role. Key attributes include: \n\n • Adaptability and flexibility: The ability to quickly adjust to new classrooms, subjects, and teaching styles is crucial.\n, • Classroom management: Excellent skills in managing student behavior and maintaining discipline to ensure a positive learning environment.\n, • Communication: The ability to convey instructions clearly, engage students, and communicate effectively with other staff.\n, • Patience and empathy: A compassionate nature to build rapport with students and support their needs, even when they are challenging.\n, • Professionalism and confidence: A calm, assertive, and professional presence to guide the class and handle any unexpected situations.\n, • Organisation and reliability: Being punctual and organized to manage tasks, keep lessons on track, and ensure a smooth transition between activities.\n\n About us: \n We are Engage Education, the most trusted education recruitment agency, with professional development and support at our core. \n\n • Get paid in line with national scales (AWR compliant)\n, • Free CPD sessions\n, • Your own dedicated consultant\n, • Receive a £50 Amazon voucher when you refer friends!\n, • Wellbeing support, travel discounts, and retail offers from our partners\n\n How to apply: \n You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications. \n If you are not contacted within 2 working days, unfortunately, you have been unsuccessful in this role. All applicants must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance will be provided. \n By applying for this role, you are consenting to Engage Education Ltd storing your details in our fully encrypted database, in line with the GDPR requirements.

\n Employee Relations Advisor, Westerham, Kent, £35,000 \n We are seeking an experienced and proactive Employee Relations Advisor to join a collaborative and supportive HR team. This is an excellent opportunity for an HR professional with strong employee relations experience who enjoys providing practical advice, managing complex cases, and supporting managers to create positive workplace outcomes. \n You will deliver expert, commercially focused guidance on a wide range of employee relations and wellbeing matters, ensuring cases are managed fairly, consistently, and in line with employment legislation and company policy. \n Key Responsibilities \n\n • Manage a varied caseload of employee relations matters, including disciplinary, grievance, absence management, capability, and performance issues.\n, • Provide expert advice and guidance to managers on employee relations best practice and employment legislation\n, • Support managers in handling complex sickness absence cases and health-related capability matters\n, • Coordinate sickness reviews and liaise with Occupational Health providers where appropriate\n, • Facilitate difficult conversations and support the resolution of workplace conflicts\n, • Create and maintain accurate case records, ensuring all documentation is compliant and up to date\n, • Escalate high-risk or complex cases as required\n, • Support organisational change projects, including restructures, TUPE transfers, and redundancy processes\n, • Collaborate with wider People Team colleagues to deliver HR initiatives and projects\n, • Analyse and report on employee relations and wellbeing trends, identifying opportunities for improvement\n, • Contribute to the development and continuous improvement of HR policies, procedures, and people practices\n, • Deliver a professional, customer-focused service to managers and employees across the organisation\n\n Key Success Measures \n\n • Effective management of employee relations cases\n, • High-quality case handling with strong compliance and risk management\n, • Development of manager capability and confidence in people management\n, • Positive absence management and wellbeing outcomes\n, • Accurate ER data reporting and insight generation\n\n About You \n To be successful in this role, you will have: \n\n • CIPD Level 5 qualification or equivalent HR/Employee Relations experience\n, • Previous experience managing a broad range of employee relations cases\n, • Strong knowledge of employment law and HR best practice\n, • Experience using HR information systems, case management systems, and Microsoft Office applications, particularly Word and Excel\n, • Strong organisational and problem-solving abilities\n, • The ability to build effective working relationships at all levels\n, • A proactive and solutions-focused approach\n\n What's in it for you? \n\n • A varied and rewarding role within a supportive HR team\n, • Exposure to a broad range of employee relations and wellbeing activities\n, • Opportunities for professional development and career progression\n, • A collaborative working environment where your expertise and ideas are valued \n We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. \n\n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you confident in the classroom, great with young people, and keen to make a difference? Whether you’re a recent graduate, a teaching assistant ready to step up, or an experienced Cover Supervisor, we’d love to hear from you. \n Why join Reed? \n\n • Consistent, flexible work across a network of secondary schools in Sevenoaks, choose the days that suit you.\n, • Competitive daily rates with weekly pay and fast, friendly compliance support.\n, • Progression pathways into teacher training, long-term posts, and subject-specific roles.\n, • Dedicated local consultant who knows Sevenoaks schools and matches you to the right classrooms.\n\n What you’ll do \n\n • Supervise classes in the absence of the teacher, deliver pre-planned work, and keep pupils on task.\n, • Manage behaviour positively and uphold school policies.\n, • Record attendance and provide brief feedback at the end of the day.\n, • Support the wider school as needed, duties, cover across departments, etc.\n\n What we’re looking for: \n\n • Strong classroom presence and clear communication skills (secondary phase).\n, • Right to work in the UK and enhanced DBS on the Update Service (or willingness to apply).\n, • Relevant experience with young people (e.g., TA, sports coaching, tutoring, youth work).\n, • Availability during school hours (Mon–Fri, term time) and the ability to travel to schools in [Area].\n\n Sound like you? \n Apply today to join Reed’s Cover Supervisor community in Sevenoaks. We’ll guide you through registration, get you cleared quickly, and match you with great local schools. \n

HR Business Partner \n Salary: £48,418- £51,661 (Band F) \n Working in the heart of the Council, you’ll support our busy Direct Services at Dunbrik Depot, leading and providing advice on a wide variety of employee relations matters. You’ll need to understand the service needs and challenges to be able to provide appropriate solutions so building strong working relationships with managers is essential. \n You’ll develop our supportive and empowering culture here at Sevenoaks and ensure a consistent approach through the application of HR policies and practices. \n As HR Business Partner, you’ll support the HR Officer to develop and grow in their role, providing them exposure to different HR disciplines. Ideally, you will have worked in the HR Business Partner role before, and you will have experience of dealing with complex employee matters. In return, we can offer a flexible and supportive working environment, the opportunity to be involved in exciting HR projects and numerous development opportunities. \n This role will be based 2 days a week at our Dunbrik Depot in Sundridge, 1 day at Argyle Road in Sevenoaks, and 2 days working from home. \n Do you want to know more about the role of HR Business Partner? \n Please contact Dorota Pajsert, HR Manager \n Do you want to ensure you have the best chance of being shortlisted? \n Read the Job Description and Personal Specification for HR Business Partner attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria. \n \n Closing date: 5 October 2026 \n Interviews: w/c 12 October 2026 \n \n Equal Opportunities: \n Sevenoaks – Working for Equality. We welcome applications from all sections of the community. \n Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. \n \n Application notes: \n Please apply online. If this is not possible, please contact a member of the HR team by emailing human resources to discuss how we can assist you in applying.

Cover Supervisor - Sevenoaks | Flexible Secondary School Roles | ASAP Start \n Are you looking for a flexible way to gain experience working in secondary schools? We are recruiting Cover Supervisors in Sevenoaks and the surrounding areas, with opportunities available for an ASAP start. \n This is an excellent opportunity for anyone who enjoys working with young people and wants the freedom to choose when they work. Cover Supervisor positions can offer a great alternative to permanent employment, allowing you to fit school work around your lifestyle, studies, other employment or personal commitments. \n You will supervise lessons across a range of subjects when the regular classroom teacher is unavailable. Schools will provide the work and resources, meaning there is no requirement to plan lessons or mark students' work. \n Every day can be different, giving you the opportunity to experience different schools, subjects and year groups while developing your classroom management and communication skills. \n Cover Supervisor work can offer: \n\n • Flexible working to suit your availability\n, • Regular or occasional work\n, • A variety of secondary school environments\n, • No lesson planning or marking\n, • Valuable experience for aspiring teachers\n, • The opportunity to build relationships with local schools\n, • A role that can work around other commitments\n\n We are particularly interested in candidates who are confident, dependable and able to establish positive relationships with students. \n Previous experience working with young people is beneficial, although applications from graduates and candidates with relevant transferable experience are welcomed. \n If you live in Sevenoaks, Otford, Westerham, Edenbridge or the surrounding areas, contact us today to discuss available Cover Supervisor opportunities with an ASAP start. \n Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.

A fantastic opportunity has arisen for a Business Services Manager to join a leading and highly regarded firm of Chartered Accountants based in Sevenoaks, offering flexible working, a strong company pension, and much more. This is an excellent opportunity for an experienced manager to take the next step in their career, working closely with a varied portfolio of clients across a range of sectors. You will play a key role in managing client relationships, overseeing the delivery of business services work, and mentoring junior members of the team, all while benefiting from clear progression opportunities within a firm that has ambitious growth plans. \n Crowe Watson Recruitment is proud to be managing this search on behalf of the firm, and we're delighted to bring a role to market with such a genuinely people-first employer. We have a strong track record of partnering with leading accountancy practices across the UK, and we pride ourselves on taking the time to understand both our clients' needs and our candidates' career ambitions, ensuring the right match for long-term success. \n What is the day-to-day of the role: \n\n • Manage a diverse portfolio of clients, acting as the main point of contact\n, • Oversee the preparation and review of accounts and management information\n, • Provide proactive business advice to support client growth\n, • Mentor and develop junior members of the team\n, • Support the wider partners with practice development initiatives\n\n Required Skills and Qualifications: \n\n • ACA or ACCA qualified (or equivalent)\n, • Previous experience working within a UK Practice environment\n, • Proven experience managing a client portfolio at Manager level\n, • Strong technical accounting knowledge, including UK GAAP\n, • Excellent communication and client relationship skills\n\n Benefits: \n\n • Flexible working arrangements\n, • Strong company pension\n, • Clear progression opportunities within an ambitious firm\n, • Genuinely people-first employer\n\n You might not meet all the criteria, but if you are passionate about developing yourself and your career, we'd love to hear from you. \n Crowe Watson is acting as an Employment Agency. References to pay rates are indicative, and salary is dependent on experience. \n Please note, we are unable to offer sponsorship for this role.

FABULOUS NEW OPPORTUNITY ! \n Health and Safety Manager in Sevenoaks! \n We’re recruiting for a well-established and growing building services contractor in the Sevenoaks area, operating across heating, electrical, mechanical and refurbishment projects. \n This is a fantastic opportunity for an experienced Health and Safety professional who wants more than a desk-based compliance role. \n You’ll be out on-site, working closely with operational teams and senior management, influencing safe working practices and helping to shape a strong, proactive safety culture across the business. \n If you’re practical, confident, and passionate about improving standards, this is a brilliant next career move. \n You’ll combine site inspections, compliance, RAMS, training, investigations and continuous improvement, while acting as a trusted point of contact for managers, employees, subcontractors and clients. \n This is a hands-on role where you’ll have real autonomy and the chance to make a visible difference. \n What you’ll be doing: \n\n • Taking ownership of health and safety policies, procedures and management systems\n, • Carrying out regular site inspections, audits, and compliance reviews\n, • Reviewing and developing RAMS to ensure they are practical and effective\n, • Ensuring compliance with UK health and safety legislation, including CDM Regulations 2015\n, • Investigating accidents, incidents and near misses and implementing preventative actions\n, • Managing health and safety accreditations, including SafeContractor\n, • Supporting client audits and pre-qualification questionnaires\n, • Identifying trends, risks and opportunities for improvement\n, • Helping to drive a positive, accountable and safety-focused culture across the business\n\n About you: \n You’ll ideally have experience as a Health and Safety Manager, Health and Safety Advisor or a similar senior H&S professional, ideally within construction, building services, mechanical, electrical or facilities management. \n\n • NEBOSH National General Certificate or equivalent\n, • Strong knowledge of UK health and safety legislation\n, • Good working knowledge of CDM Regulations 2015\n, • Experience with RAMS, site inspections, audits and accident investigations\n, • Experience managing contractors and subcontractor compliance\n, • Confidence working with site teams, clients and senior stakeholders\n\n A full UK diving license and willingness to travel to sites is essential. \n NEBOSH Diploma and IOSH membership at TechIOSH or CertIOSH level would be advantageous. \n What’s on offer: \n\n • £55,000 per annum\n, • Full-time, permanent role\n, • Monday to Friday, 40 hours per week\n, • A varied mix of office and site-based work\n, • Genuine ownership of Health and Safety across the business\n, • Direct involvement with senior management and operational teams\n, • The opportunity to influence standards, behaviors and processes\n, • A role where your input can make a real difference to both safety and business performance\n, • The chance to join an established and growing contractor with a strong reputation in its sector\n\n If you’re looking for a Health and Safety role where you can take ownership, influence change and have a real presence across the business, we’d love to hear from you. \n Don’t miss out!! Apply now to be immediately considered for interview!

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Soldo is here to change the way businesses spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting, payments, reporting and reconciliation are simple and efficient. </span></p> </span></p> We’re both a financial services and a software company and one of Europe’s fastest growing fintech companies. Operating in the UK, Italy and Ireland, we’re over 350 employees (from 26 nationalities) strong. </span></p> </span></p> We’re a place where anyone can thrive. We’re all about doing the right things for the right reasons, high standards, ambition, drive and focus. </span></p> </span></p> What’s in it for you</span></b> </span></p> </span></p> • Competitive salary </span></span></li> • Private healthcare for you and your family </span></span></li> • Pension scheme </span></span></li> • Flexible working options including working from home or our Marylebone office </span></span></li> • 60 days’ work anywhere, even outside the UK if you want </span></span></li> • 25 days off a year, plus public holidays as well as Christmas Eve and New Years' Eve, 2 volunteering days and an extra day off on your birthday </span></span></li> • Genuine career development opportunities, including our mentoring scheme, your own annual £500 learning budget </span></span></li> • Employee Assistance Programme and wellbeing portal </span></span></li></ul> </span></p> The role</span></b> </span></p> </span></span></p> We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. Reporting to the Director of Digital Customer Engagement, this role will be responsible for defining, scaling and maintaining Soldo’s digital B2B customer community strategy and ecosystem.</span> </span></p> </span></p> Key responsibilities: </span></p> </span></p> • Community Strategy </span></span></li> • Customer Education & Content </span></span></li> • Knowledge Management </span></span></li> • Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing </span></span></li></ul> </span></p> Must have: </span></p> </span></p> • Experience building and managing B2B customer communities, education programmes and knowledge bases in a SaaS or digital business. </span></span></li> • Experience managing and monitoring feedback on Reddit and/or other relevant B2B community platforms to drive engagement. </span></span></li> • Strong content creation and communication skills, with the ability to translate complex topics into clear, engaging materials. </span></span></li> • Understanding of customer education, self -service and knowledge management best practices. </span></span></li> • Familiarity with B2B customer community platforms, content management systems and digital engagement tools. </span></span></li> • Experience organising and managing user group events, to showcase product functionality and receive customer feedback on features. </span></span></li> • Passion and expertise in AI -driven search, content discoverability and digital knowledge ecosystems. </span></span></li> • Experience managing digital customer reviews, to generate positive customer advocacy through a variety of digital channels/ platforms. </span></span></li> • A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. </span></span></li></ul> </div>

Site Director Designate - Clacket Lane.Site Director Designate - Roadchef Motorway Services- Clacket Lane.Roadchef is the 3rd largest Motorway Service Area on the UK network and it's never been a more exciting time to be part of our team.We are proud of our amazing People, our Culture and our Brands

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

About Ketch Ketch is redefining responsible data use for the AI era. Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications. Global brands rely on Ketch to support GDPR, CCPA/CPRA, and modern data governance initiatives. What you'll do You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team to support customers in the region, with ad-hoc support coverage as needed. • Lead solution design, configuration, onboarding, and adoption to drive time-to-value for regional customers, owning implementations end-to-end and independently., • Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle., • Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion., • Act as a technical escalation partner and subject-matter advisor, collaborating with Product and Engineering on fixes and improvements., • Provide in-timezone support coverage on an ad-hoc basis, triaging and resolving customer issues to minimize downtime and meet SLAs. Skills • Proven delivery of SaaS implementations and high-quality customer-facing deliverables, with the ability to manage multiple concurrent onboarding engagements independently., • Strong customer and stakeholder management, able to lead executive conversations and translate technical detail into business impact., • Excellent written and verbal communication and a pragmatic, bias-for-action approach., • Comfortable working within a regional CS team, collaborating across time zones to support shared customer outcomes., • Technically astute with strong understanding of SaaS concepts, integrations, and practical troubleshooting. Requirements • 5+ years of experience in customer success, professional services, solutions consulting, or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships., • Experience in a US-based early-stage B2B SaaS environment is essential., • Fluency in English and French is required, • Comfortable operating autonomously and in ambiguity, with a strong sense of ownership and cross-functional collaboration., • Legally authorized to work in the UK., • Bachelor's degree or equivalent experience. Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives.

We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers. We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each

Step into an exciting role with an innovative e-learning software company in the EdTech space as a Customer Success Manager. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool. Join us to build trustful relationships with customers across a broad range of industries and geographies, and drive the retention, expansion, and advocacy that fuel our growth. What you will be doing Own and manage a portfolio of accounts, ensuring high levels of customer satisfaction, retention, and growth. Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers achieve their business outcomes. Objectively assess account health scores and proactively take action to improve them. Identify potential risks within accounts early and lead mitigation plans in collaboration with customer stakeholders. Lead regular check-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers. Develop and execute strategic success plans tailored to each customer's objectives, supporting retention and unlocking expansion and upsell opportunities. Act as the voice of the customer internally, providing feedback to Product and influencing roadmap decisions. What you will bring A bachelor's degree or higher. 2–3 years of Customer Success or key account management experience; prior experience is a plus but not required. Excellent written and spoken English, with the ability to communicate clearly and lead conversations while knowing when to listen. A commercial mindset and passion for negotiating strong outcomes for both customers and internal stakeholders. A customer-oriented approach, with the ability to identify the real need behind a request. Nice to have A passion for HR tech and familiarity with the latest trends in the space. Ready to Join Us? If you're passionate about building trusted customer relationships and helping teams unlock the value of learning, we'd love to hear from you. Apply today!

Understanding of data engineering concepts (ETL, data pipelines) and automation tools such as Apache Airflow. You will play a pivotal role in building advanced analytical models and methodologies, integrating Veeva Data Cloud products with complex European healthcare data assets. Build and design HC

We are a company where technologists lead, ideas win on merit, and shipping great software fast is a core value—not a slogan. Director of Software Development. You will be the single point of accountability for turning our roadmap into shipped software—on time, at quality, and at scale.

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

Proven ability to manage cross functional resources — from dedicated teams to executive staff, to drive successful outcomes.

Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction.Through interactive lessons, digital portf

The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments.

Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (. As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies

At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation). Educate customers about our CRM products, services, and operating model.

We're looking for a Commercial, customer-focused Customer Success Manager to own a high-volume portfolio of UK & EMEA customers, acting as their trusted advisor, your role will be focused on finding growth opportunities and ensuring a high retention rate across the portfolio, reporting into the Di

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Gra

We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define wh

If you have experience as an assistant manager or assistant restaurant manager within a gastro pub, restaurant, bar, hotel or elsewhere in the hospitality sector then make your next career move with Brunning and Price. Managers or Chefs to the company. As Assistant Manager you'll be at the heart o

With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. The successful candidate will be responsible for maintaining and growing client relationships, ensuring the delivery of high-q

Job Description Deputy Manager/n Location: Sevenoaks, Kent Salary: £31,000 per year + Excellent Tronc & Tips Join One of Kent's Most Beautiful Gastro Pubs!/n We're looking for an experienced and passionate Deputy Manager to join our stunning fresh food gastro pub in the heart of the Sevenoaks c

Delivery Manager – CIPP / Drainage Rehabilitation Location: South of England – Site Based Salary: £50,000 – £55,000 DOE Type: Permanent The Role We are recruiting for an experienced Delivery Manager to join a growing specialist contractor operating within the CIPP, drainage rehabilitation and wastewater infrastructure sector. This is a key operational position responsible for overseeing the successful delivery of multiple projects across the South of England. You will work closely with clients, site teams, engineers, subcontractors and internal departments to ensure projects are delivered safely, efficiently, on time and to the required quality standards . Key Responsibilities Manage the delivery of multiple CIPP and drainage rehabilitation projects from inception through to completion Coordinate labour, plant, materials, subcontractors and operational resources Monitor project programmes, budgets and performance Act as a key point of contact for clients and stakeholders Work closely with operational and engineering teams to maximise project performance Ensure project documentation is completed accurately and maintained Identify project risks and implement appropriate mitigation Monitor quality and ensure works meet client specifications Support commercial teams with variations, quotations and project reporting Lead project review meetings and provide updates to senior management Drive continuous improvement across project delivery Mentor and support supervisors and site teams Maintain strong client relationships and represent the business professionally About You We are looking for someone with proven experience in a Delivery Manager, Project Manager, Operations Manager or similar operational role . You should have: Experience within drainage, CIPP, utilities, civil engineering, construction or infrastructure Strong project management and organisational skills Experience managing programmes, resources and budgets Excellent client and stakeholder management skills A good understanding of health, safety, quality and environmental requirements Strong leadership and problem-solving abilities Good knowledge of Microsoft Office Full UK driving licence SMSTS or equivalent – desirable What's on Offer? £50,000 – £55,000 salary , depending on experience Company vehicle or vehicle allowance Monday–Thursday 9:00am–5:00pm Friday 8:00am–4:00pm Pension and additional benefits Ongoing training and professional development Career progression within a growing specialist contractor Opportunity to work on major wastewater, CIPP and drainage infrastructure projects Supportive and professional working environment If you have strong project delivery experience within drainage, CIPP, utilities or infrastructure and are looking for your next opportunity, apply within or call 01737 452505 TPBN1_UKTJ

They are a small team based in Kent who is recruiting for a Junior Portfolio Manager to join their successful team.

Electrical Supervisor Commercial role at TieTalent. Pensdown, The Electrical people are seeking highly driven, motivated Lead Electricians and working supervisors to work across multiple electrical projects nationwide for bluechip companies. Candidates must be flexible with travel and occasional unsociable hours. Pensdown, The Electrical people are seeking highly driven, motivated Lead Electricians and working supervisors to work across multiple electrical projects nationwide for bluechip companies. Candidates must be flexible with travel and occasional unsociable hours. Pensdown is a family run business who are committed to their employees and offer professional development to all of our staff with both their career and personal goals. We carry out regular appraisals and have recently conducted an employee feedback survey which came back with excellent results. Our work environment includes: • Modern office setting, • Growth opportunities, • Relaxed atmosphere, • On-the-job training, • Company perks, • Flexible working hours, • Safe work environment, • Salary starting from £23ph, • PAYE & Sub-Contractor roles available, • Bonus for working away Extra 1hours pay at your salary per night away, • Expenses when working away covered up to £25.00 plus Gym passes if desired, • Smart company branded work wear and PPE provided, • Company vehicle (Transit Custom or VW Transporter) with fuel card, • Company mobile phone and Laptop to fill out test certificates, job sheets and other requirements., • All power and testing tools provided, • Bupa private healthcare and company pension plans., • 25days holiday plus bank holidays, • Can work as an individual or as part of a team on installation works covering all aspects of electrical installation within commercial environments, inclusive but not limited to: Large solar installs, rapid DC EV Chargers, UPS Installation, 3-phase distribution, large SWA cabling, office fit out, bespoke electrical projects., • Experience in Structured cabling CAT6, CAT6A would be very beneficial., • Experience with Fibre Optic and Audio-Visual installations would also be beneficial, although not essential. (On-site training and support provided), • Must be proficient in testing and can carry out Electrical Installation Condition Reports to BS7671 within commercial premises and confidently complete Electrical Installation & Minor works certificates., • Holds an ECS Gold card with at least 10years experience working in commercial premises, • Holds 2391 or 2394/2395 Qualifications, • Holds BS7671 18th Edition, • Has good customer service and personal skills with a polite, customer facing demeanor, • Can work away regularly without limitations, • Are reliable, conscientious and take pride in their work, • Mid-Senior level, • Full-time, • Management and Manufacturing, • Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x #J-18808-Ljbffr

An electrical services company in the UK is seeking an experienced Electrical Supervisor to oversee various projects. This full-time role involves managing installations, performing testing, and ensuring compliance with regulations. Ideal candidates will hold relevant certifications, have substantial experience in commercial environments, and demonstrate strong customer service skills. The position offers a competitive salary starting from £23 per hour, along with various benefits including a company vehicle and healthcare plan. #J-18808-Ljbffr

While these changes are taking place, Epsom & Ewell Borough Council remains committed to providing excellent services and investing in its people. Ensuring the Council meets its statutory duties. Previous similar experience within a demanding housing environment is essential to ensure the Council de

Fire Safety Advisor Sevenoaks, Kent Permanent 35,000- 40,000 Help shape a safe and supportive environment at one of the UK's leading independent schools. Sevenoaks School is seeking an experienced Fire Safety Advisor to support the delivery of a comprehensive fire safety management system across its school sites, properties and activities. Working closely with the Health & Safety Manager and departments across the school, you will help ensure compliance with fire safety legislation, industry standards and best practice while promoting a positive safety culture throughout the organisation The Fire Safety Advisor will be responsible for: Lead the review and development of fire safety policies and procedures. Coordinate Fire Risk Assessments, audits and inspections. Oversee fire alarm, detection and emergency systems. Develop and review evacuation plans and fire drills. Deliver and coordinate fire safety training. Investigate fire-related incidents and provide recommendations. Liaise with contractors, emergency services and regulatory bodies. Provide expert fire safety advice across school activities and events. The Fire Safety Advisor will have: Experience managing fire safety in a complex environment. Excellent knowledge of current fire safety legislation and best practice. Proven ability to provide practical fire safety solutions. Relevant fire safety qualifications and memberships (e.g. Institute of Fire Engineers). Vacancy Reference: PR/(phone number removed) Vacancy Owner: Nathan Thompson (url removed) () (phone number removed) () (phone number removed) #J-18808-Ljbffr

As the ER and Wellbeing Advisor for Catch22 you will provide expert, practical and risk-aware support to managers and colleagues, ensuring employee relations and wellbeing issues are managed fairly, lawfully and in line with Catch22’s values. As part of this role, you will also work collaboratively across the People Team supporting the Strategic People Partners as and when required, particularly in the areas of bids, TUPE, and redundancy. You will be required to hold a caseload of ER cases and log all queries, creating relevant files and escalating where appropriate. Other duties will involve monitoring and carrying out sickness reviews for employees and liaising with Occupational Health. Supporting managers with complex sickness absence and health related capability matters and supporting conflict resolution through facilitating difficult conversations. • ER Case Management, • Case Quality and Risk Management, • Manager Capability Building, • Absence and Wellbeing Outcomes, • Stakeholder Engagement, • ER Data collection and insight, • Process Improvement and Consistency, • Contribution to People and Culture Plan As the ER and Wellbeing Advisor you will need:- • CIPD Level 5 or equivalent experience in a people operations team, • Level 2 English and Maths, • Experience working with HR information and Case Management systems and Microsoft Office - Word and Excel., • Ability to build and develop good working relationships and work independently and collaboratively. Salary: Up to £35,500 per annum Hours: 37 hours a week Contract: This role is permanent. Location: Rectory Lodge, High Street, Brasted. We can offer Hybrid working in this role however a minimum of 2 days must be worked in the Brasted office. Equipment required to work from home will be supplied. Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying. On-site parking is available for staff. See the benefits of working for Catch22 here. Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. Catch22’s Commitment to Ban the Box Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information. #J-18808-Ljbffr

Vector Recruitment Solutions Ltd is seeking an experienced Delivery Manager to oversee multiple CIPP and drainage rehabilitation projects across the South of England. The role focuses on delivering safely, on time and to the required quality standards, in collaboration with clients, site teams, engineers and subcontractors. The ideal candidate will have strong project management, leadership and problem-solving skills, with a track record in utilities or civil engineering, and hold a full UK #J-18808-Ljbffr

Connells Group is looking for an ambitious Mortgage & Protection Advisor to join our successful team in our Alan De MaidBiggin Hill's branch. This is an excellent opportunity for a motivated individual to build a rewarding career with one of the UK's leading property services groups. Working in a fast-paced, target-driven environment, you'll provide expert mortgage and protection advice while delivering an exceptional customer experience. • Competitive basic salary with OTE between £35k-£45k, • Uncapped commission, • Quality leads from our Estate Agency network, • Industry-leading training and development, • Clear career progression opportunities, • Modern technology and tools to help you succeed, • Group discounts on property services, • Incentives and rewards for top performers, • Build strong relationships with Estate Agency colleagues., • Generate new business and maximise referral opportunities., • Provide mortgage and protection advice tailored to customer needs., • Guide customers through the mortgage process from application to completion., • Deliver excellent customer service while achieving performance targets., • Full CeMAP qualification (or equivalent)., • Proven ability to work in a target-driven environment., • Strong customer service and relationship-building skills., • Excellent communication and organisational skills. Connells Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates. MS03566 #J-18808-Ljbffr

Fire Safety Advisor Sevenoaks, Kent Permanent £35,000-£40,000 Help shape a safe and supportive environment at one of the UK's leading independent schools. Sevenoaks School is seeking an experienced Fire Safety Advisor to support the delivery of a comprehensive fire safety management system across its school sites, properties and activities. Working closely with the Health & Safety Manager and departments across the school, you will help ensure compliance with fire safety legislation, industry standards and best practice while promoting a positive safety culture throughout the organisation The Fire Safety Advisor will be responsible for: • Lead the review and development of fire safety policies and procedures., • Coordinate Fire Risk Assessments, audits and inspections., • Oversee fire alarm, detection and emergency systems., • Develop and review evacuation plans and fire drills., • Deliver and coordinate fire safety training., • Investigate fire-related incidents and provide recommendations., • Liaise with contractors, emergency services and regulatory bodies., • Provide expert fire safety advice across school activities and events. The Fire Safety Advisor will have: • Experience managing fire safety in a complex environment., • Excellent knowledge of current fire safety legislation and best practice., • Proven ability to provide practical fire safety solutions., • Relevant fire safety qualifications and memberships (e.g. Institute of Fire Engineers). Vacancy Reference: PR/029472 #J-18808-Ljbffr

We are currently seeking an experienced, hands-on individual, with strong leadership skills, and a continual-improvement mindset, to join our growing team as Operations Manager. As Operations Manager, you will be responsible for overseeing the day-to-day operational performance of our UK facility, with responsibility across our Goods In, Warehousing, Fulfilment, Transport, Shipping and Premises functions. You will ensure goods move efficiently through the business from arrival through to dispatch, while maintaining high standards of organisation, accuracy and presentation, developing our people and processes, and continually identifying opportunities to improve the way we work. • Overseeing the day-to-day running of our Goods In, Warehousing, Fulfilment, Transport, Shipping and Premises functions, • Ensuring the efficient movement of goods into, around and out of the business, • Maintaining high standards of accuracy, organisation, efficiency and presentation across all operational areas, • Managing operational workloads and ensuring staffing and resources are allocated appropriately, • Working closely with Client Services to ensure fulfilment requirements are understood, resourced and delivered on time, • Continually reviewing processes and identifying opportunities to improve productivity, quality and efficiency, • Supporting, mentoring and developing members of the operational team, • Maintaining excellent warehouse and workplace presentation standards, ensuring all areas remain tidy, organised and client-ready, • Supporting stock control, warehouse organisation and improvements to stock-handling processes, • Providing hands-on operational support during busy periods where required, • Providing cover for Transport and Shipping, including Royal Mail, FedEx and same-day delivery requirements, • Supporting health, safety and general premises standards across the facility, • Resolving operational issues quickly and constructively, while identifying and addressing the underlying cause, • Previous experience managing a warehouse, fulfilment, logistics or similar operational environment, • Strong people-management skills, with the ability to lead, support and develop a varied team, • Exceptional organisational and time-management skills, • A proactive, solutions-focused approach to problem solving,, • Strong attention to detail, with high standards of organisation and presentation, • Ability to manage multiple priorities within a fast-paced environment, • Confidence making day-to-day operational decisions and taking ownership, • Excellent communication skills, with a confident, calm and personable approach, • Proficient I.T. skills and confidence using warehouse, inventory and courier systems, • A continual-improvement mindset, with a genuine interest in developing more efficient ways of working, • A practical, hands-on approach and willingness to support the wider team when required Visit our sister site Luxury Mailer Box to purchase high quality,fully recyclable mailer boxes, #J-18808-Ljbffr

The Senior Manager will be the right hand person to the Partners of the firm. This role has the potential to progress through Partner Designate up to eventual equity Partner. Our client is a top 100 accountancy practice in the Sevenoaks area. They have been established over many years and have a rich and celebrated history. Our client offers fantastic career development opportunities to its staff and have a flexible approach to working (agile and hybrid working on offer). • Manage a diverse portfolio of clients, delivering high-quality accounting, tax, and business advisory services., • Lead and review the preparation of statutory accounts, management accounts, corporation tax returns, and personal tax matters., • Act as the primary point of contact for clients, providing commercial advice and building long-term relationships., • Oversee, mentor, and develop junior team members, supporting their technical and professional growth., • Identify opportunities to expand services within existing client portfolios and contribute to business development initiatives., • Ensure compliance with regulatory requirements, firm procedures, and quality control standards while managing deadlines and workflow effectively. A successful Senior Manager should have: • Professional accounting qualifications (e.g., ACA, ACCA, or equivalent)., • Strong technical knowledge of accounting principles and regulations., • Ability to lead and develop a team effectively., • Excellent communication skills for client and stakeholder interaction., • A proactive approach to identifying and solving problems., • 10+ years experience working for an accountancy practice., • Salary ranging from £60,000 to £75,000, dependent on the level of experience., • Permanent role offering stability and growth potential., • Opportunities to work with a variety of clients in professional services., • Located in Sevenoaks with potential for local client engagement., • 25 days annual leave.Hybrid working., • Track to equity Partner. #J-18808-Ljbffr