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Farrer Barnes is recruiting for an excellent Accounts & Tax Manager opportunity with a well-established and highly regarded chartered accountancy practice based in Sevenoaks. \n This successful firm has built an excellent reputation across Kent, the wider South East and nationally, providing a comprehensive range of accountancy and advisory services to an impressive and diverse client base. Its portfolio includes owner-managed businesses (OMBs), SMEs and larger corporate organisations, with many clients experiencing continued growth. \n Following a period of sustained success and with ambitious plans for the future, the Partners are looking to strengthen the team with the appointment of an experienced Accounts & Tax Manager. This is an excellent opportunity for an ambitious practice professional to join the firm at an exciting stage of its development and play an important role in its continued growth. \n Based from the firm's Sevenoaks office, you will take responsibility for a varied portfolio of clients, working closely with the Partners and wider management team. The role offers the opportunity to develop strong client relationships, support junior colleagues and take ownership of a broad range of accounts and tax work. \n The Role \n As Accounts & Tax Manager, your responsibilities will include: \n\n • Managing a varied portfolio of clients, reporting directly to the Partners.\n, • Overseeing workflow across your portfolio, ensuring work is delivered on time, within budget and to a consistently high standard.\n, • Reviewing and preparing accounts for partnerships, sole traders and limited companies.\n, • Reviewing and preparing personal and corporate tax returns.\n, • Reviewing bookkeeping and VAT work.\n, • Undertaking analytical reviews and communicating findings and recommended actions clearly to clients.\n, • Providing a high level of client service, responding to queries and acting as a trusted point of contact.\n, • Mentoring and supporting junior members of the team, providing constructive feedback and guidance.\n, • Working closely with the management team and supporting the Partners with a range of client and firm-wide projects.\n, • Building strong, long-term client relationships and contributing to client retention and business development opportunities.\n, • Identifying opportunities to further support clients and contribute to the continued growth of the practice.\n\n About You \n We are looking for an experienced practice professional who is ACA or ACCA qualified, or equivalent, with a strong background across accounts and taxation. \n You will ideally have developed your career within an accountancy practice and be comfortable providing a broad range of services to a diverse portfolio of clients, including sole traders, partnerships, owner-managed businesses and limited companies. \n You will also bring: \n\n • Strong technical knowledge across accounts and tax.\n, • Previous experience managing a portfolio of clients.\n, • Excellent communication and interpersonal skills.\n, • The ability to build trusted relationships with clients and colleagues.\n, • Experience reviewing work and supporting or mentoring more junior team members.\n, • Strong organisational skills and the ability to manage competing deadlines.\n, • A commercially minded and client-focused approach.\n, • The ambition to develop your career within a successful and growing accountancy practice.\n\n The Opportunity \n This is a key appointment for the firm and represents an excellent opportunity for an experienced Accounts & Tax professional to take the next step in their career. \n You will join a well-respected practice with an established client base, a strong reputation and clear ambitions for continued growth. For the right individual, there is genuine scope to develop within the firm and play an increasingly important role in its future. \n For a 1st informal discussion then please do not hesitate to contact Robin at Farrer Barnes \n Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Ruggable is looking for a full-time Contract Consumer Care Representative to join our international team to cover a maternity leave! This individual will act as the voice of Ruggable, interacting with our European customers in English and German primarily via phone, WhatsApp and email. Trilingual (E

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Fluency in It

Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care. Fluency in Portuguese (both written and spoken) is essential for effective communication with clients. Are you fluent in Portuguese and seeking an exciting opportunity to wo

Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions. Remote Office / Work from home.

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. Contribute feedback an

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At.Spanish Speaking Customer Representative.This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team.Provide outstand

Pennard Vets is seeking a friendly Client Care Advisor to join the Sevenoaks area in Kent. You will be the first face and voice for clients and their pets, setting a positive tone for every visit. You’ll be welcoming nervous and regular clients, handling calls with warmth, and coordinating appointments to keep the veterinary team running smoothly. A supportive team environment and growth opportunities are available. #J-18808-Ljbffr

Lloyd Recruitment Services are partnering with a well-established ecommerce business in Westerham to recruit a Customer Service Manager. The role leads the customer service function and performs general office management duties in a hands-on capacity. You will mentor the team, drive process improvem

Complaints Handler £26k-28k plus bonus and benefits Hybrid working Sevenoaks You will be part of a team who ensures timely and accurate administration of any complaints received by the company, including the company’s introducers and customers. The team also ensures all responses are completed in line with the current FCA and CCA regulations, as well as the company’s policies and procedures. This is a growing and developing role along with the growth of the department. We are looking for self‑motivated, experienced complaint handlers who are able to work autonomously to offer the best resolution to our customers while ensuring the company’s integrity. • To work as part of a motivated team, sharing successes and key learnings to ensure that all inbound complaints are thoroughly investigated within regulatory time frames., • To openly and fairly review each customer complaint without bias or personal opinion., • To take ownership throughout the decision‑making process, communicating your reasoning, ensuring we meet our obligations with relevant legislation including the Consumer Credit Act, FCA, FOS and the FLA code of practice, while keeping the customer at the heart of what we deliver., • Establish telephone contact with customers to gain a full understanding of their complaints in order to progress to a fair outcome as quickly as possible., • Ensure that all complaints are handled with the highest standard of customer care., • Build excellent relationships with third‑party service providers, dealer networks and the sales team to review and resolve any quality concerns., • To maintain a complaints database with correct and relevant information at all times., • Experience working within the motor finance industry with a minimum experience of 12 months handling vehicle quality issues and complaints would be perfect, • Knowledge of the FCA’s Conduct Rules, particularly treating customers fairly (TCF) and the Consumer Duty, • Knowledge of GDPR and the DPA Act, • Ability to understand and comply with documented processes, policies and procedures, • Excellent verbal and written communication skills Monday to Friday 9am-5:30pm; hybrid working (three days office, two days home) Contact Vicky for more information: #J-18808-Ljbffr

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. We are looking for a driven and customer-focused Hybrid Account Manager to join our Public Sector Managed Accounts Team. In this role, you will be responsible for managing a portfolio of public sector customers, including schools, Multi-Academy Trusts, NHS organisations, local authorities, housing associations, charities, and other public sector bodies. You will develop long-term strategic relationships, identify opportunities to support customers' digital transformation journeys, and drive sustainable revenue growth across managed services, connectivity, cloud, cyber security, communications, and professional services. The successful candidate will combine commercial acumen with a consultative approach, ensuring customers receive exceptional service while helping them achieve their operational, educational, clinical, and organisational objectives. • Manage and develop a portfolio of approximately 100+ public sector accounts, driving customer retention, revenue growth, and service adoption., • Build trusted relationships with key stakeholders, including Headteachers, Chief Financial Officers, Chief Information Officers, IT Directors, Business Managers, Digital Leads, and Procurement Teams., • Develop strategic account plans aligned to customer priorities, funding cycles, digital strategies, and technology roadmaps., • Identify and deliver upsell and cross-sell opportunities across managed IT services, cyber security, cloud solutions, Microsoft licensing, networking, telephony, data backup, and professional services., • Conduct regular account reviews and executive business reviews, providing customers with service updates, performance insights, risk mitigation plans, and strategic recommendations., • Act as the primary point of contact for assigned accounts, ensuring a high level of customer satisfaction and effective issue resolution., • Work collaboratively with internal Service Delivery, Professional Services, Technical Pre-Sales, Project Management, Renewals, Bid Management, and Customer Success teams to ensure successful service delivery., • Maintain a strong understanding of public sector frameworks, procurement routes, funding opportunities, and compliance requirements, including Crown Commercial Service (CCS), NHS procurement frameworks, and DfE standards where applicable., • Support contract renewals, negotiations, and commercial discussions while maintaining profitability and customer value., • Maintain accurate customer records, pipeline opportunities, forecasts, and account activity within HubSpot and associated business systems., • Identify emerging market trends, funding initiatives, regulatory changes, and competitive activity within the public sector landscape and share insights with the wider business., • Achieve and exceed retention, growth, customer satisfaction, and revenue targets., • Proven experience in account management, customer success, or business development within an IT, telecommunications, managed services, cloud, or technology environment., • Strong relationship-building skills with the ability to engage senior stakeholders and decision-makers., • Excellent communication, presentation, and negotiation skills., • Demonstrated ability to identify customer challenges and position consultative technology solutions., • Strong commercial awareness with experience managing contract renewals, pipeline opportunities, and sales forecasts., • Experience using CRM platforms such as HubSpot, Salesforce, or Microsoft Dynamics., • Excellent organisational skills and the ability to manage multiple customer relationships simultaneously., • Self-motivated, proactive, and results-oriented with a strong focus on customer outcomes., • Full UK driving licence and willingness to travel to customer sites when required., • Experience working with public sector organisations, including Education, NHS, Local Government, Housing Associations, or Charities., • Knowledge of Microsoft 365, Azure, Cyber Security, Managed Services, Connectivity, Unified Communications, or Cloud solutions., • Understanding of public sector procurement frameworks and tender processes., • Familiarity with DfE Digital & Technology Standards, Cyber Essentials, NHS Digital requirements, or public sector compliance frameworks., • Experience managing complex multi-site or multi-stakeholder customer environments. We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team. At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team. • Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet., • Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication., • Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team., • Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation. #J-18808-Ljbffr

Farrer Barnes is recruiting for an excellent Accounts & Tax Manager opportunity with a well-established and highly regarded chartered accountancy practice based in Sevenoaks. Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comp

Wavenet is seeking a Hybrid Account Manager to lead a portfolio of public sector accounts, including schools, NHS organisations, and local authorities.You will cultivate long-term strategic relationships, drive digital transformation, and grow revenue across managed services, connectivity, cloud, cy

This is an excellent opportunity for a hands‑on customer service professional who enjoys leading a team, improving processes and ensuring customers receive a consistently high level of service, while also playing a key role in the smooth day-to‑day running of the office. Key Responsibilities of

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. To succeed in the role, you will be commercially minded, require strong communication, customer service and relationship building skills along with the ability to manage multiple accounts and projects simultaneously. The successful applicant should have a minimum of 3 years’ experience working in account management, or a customer service role within a B2B environment. • Steer customer satisfaction through proactive management of performance metrics, service quality, and delivered value., • Drive high levels of retention and foster growth through strategic relationship management and value delivery., • Identify and nurture opportunities for account growth, working in collaboration with internal stakeholders to enable upselling, cross‑selling, and service expansion., • Coordinate centralized account management across key functions—including Sales, Marketing, Content, Client Services, and Finance—to ensure seamless communication, alignment, and delivery of campaigns and projects., • Prepare and maintain account health reports, highlighting performance, opportunities, and areas for improvement., • Conduct regular account health checks to monitor performance, satisfaction, and alignment with customer objectives., • 3 years’ experience working in account management, or a customer service role within a B2B environment., • Demonstrated success managing high‑value or strategic customer accounts., • Strong understanding of marketing services, ROI measurement, and client success metrics., • Excellent interpersonal skills – clear and confident communicator at all levels., • Exceptional organisational and planning skills with flexibility to adapt to changes., • Strong Excel skills including the ability to produce reports., • Excellent communications skills., • Develop and maintain strong working relationships., • IT skills in Microsoft Office, including Word and Excel., • Understanding of CRM systems. We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development. • Hybrid working (2 days in the office), • Pension contribution, • Free car parking, • Benefits platform with discounts, wellness and engagement tools, • Christmas closure, • Company events Russell Publishing operates a hybrid working policy, with the ability to work from home up to 3 days per week. Our office is located in Brasted, Kent. Russell Publishing is a leading multimedia company delivering business content, insights and events worldwide across 5 brands: New Food Magazine, European Pharmaceutical Review, Drug Target Review, Global Railway Review and International Airport Review. We pride our business on putting our people first, enabling innovation within our service & product and continuous improvement – personally, professionally and across our services. Russell Publishing believes in equal opportunities, and we encourage inclusion and diversity. Associate Full‑time Customer Service, Business Development, and Sales Marketing Services, Technology, Information and Media, and Book and Periodical Publishing #J-18808-Ljbffr

We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If

Seeking a dependable Night Porter for a countryside hotel in Sevenoaks, Kent, offering short-term employment with weekly pay and live-in accommodation.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

To provide outstanding support to our corporate partners, customers, dealers and repairers by delivering a consistently high standard of customer service, ensuring claims are managed efficiently, accurately and within agreed service levels. Deliver exceptional customer service to customers, dealers,

Customer Service Planner, Service Planner, Service Coordinator, Customer Service, Service Operations, Customer Support, Operations Coordinator, Planning, Logistics, Blankney, Lincolnshire. Are you an organised and customer-focused Service Coordinator, Planner or Engineering professional looking for