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Manager health and social care jobs in United Kingdom

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  • Kitchen Supervisor
    Kitchen Supervisor
    1 day ago
    £13.95–£14.95 hourly
    Full-time
    London

    Join Our Growing Farmily as a Kitchen Supervisor! ✔ Monday to Friday – No Weekends! We’re on the lookout for an experienced, ambitious, and energetic Kitchen Supervisor who holds high standards and has a genuine passion for great food and great people. If you’re ready to grow with a young, expanding team—and enjoy your weekends free—this could be the perfect role for you! In this role, you’ll support the Kitchen Manager with daily operations including cost control, food quality, productivity, and health & safety. You’ll also be a key leader in the kitchen—supervising the team, upholding our standards, and helping everyone deliver their best. What We Offer • Monday to Friday work schedule – enjoy your weekends off!, • £14.95/hour (including a weekly £1 Mystery Shopper bonus), • Daily food allowance during shifts + unlimited coffee, • 50% off across all our restaurants when off-duty, • Paid day off on your birthday, • Healthcare cash plan, • Discounts on Pantry favourites (including our tahini chocolate spread!, • Team socials & annual parties, • Clear opportunities for career development, • Green Commute Cycle Scheme, • Employee Assistance Programme (mental health & well-being support) Key Responsibilities • Deliver consistently outstanding food quality—from prep to service, • Support in training and developing kitchen team members, • Maintain excellent kitchen health & safety standards, • Support the Kitchen Manager in managing operational costs What Makes a Great Farmer? • Experience running a fast-paced kitchen, • A colourful personality—bold yet humble, • True passion for great food and great people, • A caring leadership style that supports and develops the team At Farmer J, we prepare delicious food from scratch using the best ingredients, sourcing locally whenever possible from high-welfare UK farms. We take pride in what we do… and yes, we proudly wear bandannas! Does this sound like you? Apply now — we can’t wait to hear from you!

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  • Dental Nurse Assistant
    Dental Nurse Assistant
    4 days ago
    £14.5–£14.9 hourly
    Full-time
    London

    Are you ready to step into a professional and fulfilling healthcare role? We’re offering an exciting opportunity to train as a Dental Nurse in a welcoming, well-established mixed NHS and private dental practice. Whether you're looking for part-time hours or a full-time role, this is your chance to gain hands-on experience, receive expert mentorship, and work towards your GDC registration — all while earning. Available Positions: • Part-Time: 10am – 2pm, • Full-Time: 9am – 5pm (Monday to Friday, Saturday 9:30am-2pm) What You’ll Gain: • Mentoring from experienced, qualified Dental Professionals, • Real-world clinical experience in a fast-paced practice, • Clear path to qualification and GDC registration, • Full uniform and PPE provided, • Opportunities for growth and career progression, • Paid company events, wellness initiatives, and gym discounts, • Pension scheme and private dental care options About You: We’re looking for driven, people-focused individuals who are serious about a future in dental nursing. If you're organised, friendly, and a quick learner, we want to meet you. To apply, you must: • Be enrolled or planning to enrol in a GDC-approved dental nursing course (e.g., NEBDN Diploma), • Be confident using a computer (Microsoft Office and Outlook), • Be fluent in English (written and spoken), • Have a positive attitude, good punctuality, and a willingness to learn, • Be able to manage your time and responsibilities effectively Why Work With Us? • Supportive and inclusive team culture, • Ongoing training and CPD opportunities, • Quarterly team lunches and social events, • A practice environment that values growth and teamwork This is more than just a job — it’s a pathway to a meaningful career in dental healthcare. If you’re passionate about oral health and ready to take the first step, apply today and join a team dedicated to helping you succeed. Job Types: Full-time, Part-time, Permanent Benefits: • Company pension, • Referral programme, • Sick pay, • Employee discounts, • Gym membership, • Wellness & mental health support

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  • Pharmacy Technician
    Pharmacy Technician
    5 days ago
    £15–£18 hourly
    Full-time
    London

    Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).

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  • Registered Manager - Children's Residential Home
    Registered Manager - Children's Residential Home
    5 days ago
    £50000–£70000 yearly
    Full-time
    Dagenham

    Registered Manager – Children’s Residential Home Location: Dagenham Salary: £50,000–£70,000 Contract: Full-time | Permanent We are seeking a dedicated, experienced, and compassionate Residential Children’s Home Manager to lead the operation of our children’s home and provide outstanding care for the young people we support. This is a senior leadership role with overall responsibility for the safety, wellbeing, and development of children with complex needs. Acting as a strong and committed corporate parent, you will create a stable, nurturing, and therapeutic environment. Key Responsibilities • Lead and manage the day-to-day running of the children’s home, ensuring a safe, warm, and structured environment, • Oversee staffing rotas, recruitment, and deployment to ensure consistent, high-quality care, • Manage budgets, resources, and the upkeep of the home to maintain high standards and financial sustainability Regulatory Compliance • Ensure full compliance with the Children’s Homes (England) Regulations 2015 and Ofsted Quality Standards, • Maintain inspection readiness at all times and respond effectively to Ofsted inspections and action plans, • Ensure all policies, procedures, and records meet statutory and organisational requirements Child Welfare and Care • Oversee the development, implementation, and review of individual care plans, placement plans, and risk assessments, • Safeguard and promote the welfare of all children and young people, • Support children through emotional, behavioural, and crisis situations using trauma-informed and therapeutic approaches Staff Leadership and Development • Lead, supervise, and support a team of residential care staff, • Manage staff performance, supervision, development, and quality of care delivery, • Foster a reflective, supportive, and accountable team culture Partnership Working • Work collaboratively with social workers, local authorities, families, education providers, and health professionals, • Act as the main point of contact for external agencies and commissioners, • Advocate for children and ensure their voices are central to all decision-making What We’re Looking For • Experience as a Registered Manager or Deputy Manager within a children’s residential care setting, • A completed Level 5 Diploma in Leadership & Management for Residential Children’s Services, or enrolment with a commitment to completion within an agreed timeframe, • Strong understanding of safeguarding, Ofsted frameworks, and regulatory compliance, • A child-centred, resilient, and reflective leader with a trauma-informed approach, • Confidence in managing staff performance, supervision, and quality of care Requirements • Successful registration with Ofsted (or the ability to meet Ofsted registration requirements), • Minimum of 2 years’ experience leading, supervising, and managing a staff team within a children’s residential setting, • Completed Level 5 Diploma in Leadership & Management as a minimum requirement (or active enrolment within an agreed timeframe), • Proven ability to ensure compliance with the Children’s Homes (England) Regulations 2015 and Quality Standards, • A clear and demonstrable commitment to safeguarding and promoting the welfare of children and young people We Invite You to Apply If you are a passionate, resilient, and reflective leader who believes in providing children with safety, stability, and care that genuinely changes lives, we invite you to apply for this rewarding and impactful role.

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  • Fulfillment Assistant
    Fulfillment Assistant
    7 days ago
    £12.21 hourly
    Full-time
    London

    About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment and shipping, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, Events and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and stock movements to events and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Deliveries & Quality Control Manage incoming deliveries and carry out quality control checks on received stock Complete QC reports and delivery records accurately Communicate with couriers and delivery drivers Assist with allocating and organising deliveries Rotate stock to ensure FIFO (first in, first out) processes are followed Support and maintain Goods In Quality Control procedures Events Support Pack and prepare equipment and stock for events Maintain and update events inventory Collaborate with the Marketing team to support event logistics Control and replenish event-related stock Coordinate admin tasks between fulfilment and marketing Keep the events room organised and well-maintained Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

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  • Care / Support Worker
    Care / Support Worker
    9 days ago
    £13.8–£15 hourly
    Full-time
    Bromley

    Bright Sky Care are looking for motivated Carers and Support Workers to work for our domiciliary care clients. You will assist our service users with a variety of duties, and in doing so you will observe and respect their dignity, privacy and independence, as far as is practical. This is what you get with us: Bright Sky Care is a premium domiciliary care provider, we focus on delivering the highest quality care to every one of our customers ensuring that our ethos of Empathy, Excellence and a passionate people first approach underpins our service. This means we take pride in our staff being the best in class to be able to deliver uncompromising quality service. In order to maintain best in class staff, we strive to ensure you are happy in your work environment across the factors that truly matter. We are proud to say we will commit to providing a competitive financial package, real Career Growth is also a priority, as ‘we grow you grow’, we are happy to assist in your career goals (whether you want to become a nurse, registered manager, operations manager etc). About us: Bright Sky Care is a customer focused agency with a focus across the following locations: Bromley, Beckenham, Chislehurst, West Wickham, Orpington, Greater London, and across Kent , the team have 50+ years experience in business and customer focused industries and are keen to revolutionise the care sector with a premium, high quality, people-first centred approach. We are aware that people seeking care services generally don’t want to go into a care home, however trying to reach the level of quality of care they want at home can be a challenge. This is the problem Bright Sky Care is here to solve!! We aim to provide a people-first centred approach delivering premium care to people in the comfort of their own home. About you: This role would be perfect for anyone who is ambitious and wants to be part of growing, developing and working with the best team within the industry. If you are a genuine caring individual who embodies our ethos of Passion, Empathy and Excellence then we think you will be a perfect fit to join our family. We will only consider candidates with a minimum Level 2 NVQ and Care Certificate. Experience in any of these previous roles would be advantageous: Care Assistant, Support Worker, Healthcare Assistant, Domiciliary Care, Community Care or HCA roles. Candidates with full UK driving licenses with access to their own vehicle preferred as the regions we cover may not have the best transport links. We are not able to provide sponsorship at this time. Responsibilities: Your role with us will largely depend on the customer you are working with as we support a wide range of individuals, but some of Your main duties and responsibilities will include: ● Providing personal and practical care services for people with a wide range of illnesses and disabilities ● Assisting service users with getting up in the morning, dressing, undressing, washing, bathing and the toilet where necessary ● Administering medication ● Helping service users with mobility problems and other physical disabilities, including incontinence and help in use- and care of aids and personal equipment. ● Care for service users who need end of life care ● Help in the promotion of mental and physical activity of service users through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreation ● Promoting customer health and wellbeing, enabling them to live their life to the full ● Helping to prepare meals as well as assisting with social activities. ● To read and write in log-book records and take part in staff and service users’ meetings and in training activities as directed; · updating and completing paperwork and case logs/diaries Benefits: ● Free training ● Further training up to NVQ level 3 and beyond ● Day off on your birthday ● Free MOT Testing ● Career Progression opportunities ● Flexible Shift patterns ● Immediate Start ● Annual DBS screening Ability to commute/to: ● Bromley, Biggin Hill, Croydon, Sevenoaks, Gravesend Kent: reliably commute or plan to relocate before starting work (preferred) ● Greater London Boroughs Remuneration: ● £12.40 - £15.50 an hour Job type: ● Full-time ● Part-time Shift and schedule: ● 12 hour shift ● 8 hour shift ● Weekends availability ● Night Shift ● Overtime ● Flexible Job Type: Full-time Benefits: Bereavement leave Company events Company pension Employee mentoring programme Referral programme Application question(s): Do you have a minimum NVQ Level 2 or equivelant? Do you require sponsorship to work in the united kingdom? Do you have your own car? Education: GCSE or equivalent (required) Experience: Home care: 2 years (required) Language: English (required) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person

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  • Level 3 Nursery Nurse
    Level 3 Nursery Nurse
    10 days ago
    £13.5–£14.3 hourly
    Full-time
    London

    Job Overview We are seeking a dedicated and experienced level 3 Nursery Practitioner to join our brand new nursery in Palmers Green. The ideal candidate will be passionate about early years and childcare with a strong commitment to fostering a safe, nurturing, and stimulating environment for young children. The successful applicant will be responsible for delivering high-quality care, educational activities and ensuring the wellbeing of all children in their care. Responsibilities Plan and implement engaging daily activities that promote children's development across all areas including social, emotional, physical, and cognitive skills. Supervise and support children during playtime, mealtimes, and rest periods to ensure safety and wellbeing. Maintain accurate records of children's progress, behaviour, and any concerns in line with organisational policies. Foster positive relationships with children, parents, and colleagues through effective communication and teamwork. Manage behaviour appropriately using positive reinforcement strategies. Ensure the nursery environment is clean, safe, and welcoming at all times. Lead by example in adhering to health and safety regulations and nursery policies. Support the onboarding of new staff or interns as required, demonstrating leadership qualities. Assist with organising nursery activities and outings in accordance with organisational standards. Requirements Experience of working with children within a nursery or early childhood setting. Excellent communication skills in English, both verbal and written. Knowledge of early childhood education principles and childcare regulations. Childcare qualifications such as NVQ Level 3 in Childcare or equivalent Ability to build positive relationships with children, parents, and colleagues. A genuine passion for child development and education. Flexibility to work various shifts as required by the nursery schedule. This role is an excellent opportunity for individuals committed to making a positive impact on young children's lives through professional childcare practice and leadership within a supportive team environment. The salary is dependant on your qualifications and experience. The role is full time working a maximum of 40 hours per rota Monday-Friday. Job Types: Full-time, Permanent Work Location: In person

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  • Support Worker
    Support Worker
    11 days ago
    £13–£17 hourly
    Full-time
    Cranbrook, Ilford

    Job Title: Learning Disability Support Worker Company: Chosen Care Group Locations: Havering, Romford, Dagenham & Enfield Job Type: Full-Time & Part-Time Salary: £13.00 – £17.00 per hour (depending on experience & qualifications) About Chosen Care Group Chosen Care Group is a dedicated care provider supporting individuals with learning disabilities to live fulfilling, independent, and meaningful lives. We are committed to delivering person-centred, high-quality care while promoting dignity, respect, and choice. Job Summary We are seeking compassionate and reliable Learning Disability Support Workers to join our growing team across Havering, Romford, Dagenham, and Enfield. You will support adults with learning disabilities in residential and community-based settings, helping them achieve independence, wellbeing, and personal goals. Key Responsibilities Provide person-centred support to individuals with learning disabilities Assist with daily living activities, including personal care where required Support service users with medication in line with care plans and training Promote independence, choice, and inclusion in the community Support individuals with social activities, appointments, and daily routines Maintain accurate records, daily notes, and care documentation Follow safeguarding policies and procedures at all times Work collaboratively with colleagues, families, and healthcare professionals Promote health, safety, dignity, and respect in all aspects of care Essential Requirements NVQ/QCF Level 2 or Level 3 in Health & Social Care, OR At least 1 year of experience supporting individuals with learning disabilities Good understanding of person-centred care and safeguarding Ability to work flexible shifts (including weekends and bank holidays) Strong communication and interpersonal skills Right to work in the UK Enhanced DBS check (or willingness to obtain one) Desirable Skills & Experience Experience supporting individuals with autism, challenging behaviour, or complex needs Knowledge of care plans, risk assessments, and support plans Medication administration training Full UK driving licence (preferred but not essential) What We Offer Competitive pay (£13.00 – £17.00 per hour) Flexible full-time and part-time opportunities Ongoing training and professional development Supportive management and team environment Career progression opportunities within Chosen Care Group How to Apply If you are passionate about making a positive difference in the lives of people with learning disabilities, we would love to hear from you. Apply today to join Chosen Care Group and be part of a caring, committed team. Tailor it for agency workers Adjust the tone to be more corporate or more friendly Add shift patterns (days/nights/sleep-ins) Just say the word 👍 remove the dots Got it 👍 Here’s the same JD with no dots or bullet points, written in clean paragraphs while keeping it professional and job-board ready. Job Title: Learning Disability Support Worker Company: Chosen Care Group Locations: Havering, Romford, Dagenham and Enfield Job Type: Full-Time and Part-Time Pay Rate: £13.00 – £17.00 per hour (depending on experience and qualifications) About Chosen Care Group Chosen Care Group is a dedicated care provider supporting individuals with learning disabilities to live fulfilling, independent and meaningful lives. We are committed to delivering high-quality, person-centred care while promoting dignity, respect and choice at all times. Job Summary We are seeking compassionate, reliable and motivated Learning Disability Support Workers to join our growing team across Havering, Romford, Dagenham and Enfield. The role involves supporting adults with learning disabilities in residential and community-based settings, helping them to achieve independence, wellbeing and personal goals. Key Responsibilities The Learning Disability Support Worker will provide person-centred support tailored to each individual’s needs and care plan. You will assist with daily living activities, including personal care where required, and support individuals with medication in line with training and company policies. The role involves promoting independence, choice and inclusion within the community, supporting service users to attend social activities, appointments and daily routines. You will maintain accurate care records and daily notes, follow safeguarding policies and procedures at all times, and work closely with colleagues, families and healthcare professionals. Ensuring health, safety, dignity and respect in all aspects of care is essential. Essential Requirements Candidates must hold an NVQ or QCF Level 2 or Level 3 in Health and Social Care, or have at least one year of experience supporting individuals with learning disabilities. A good understanding of person-centred care and safeguarding is required. Applicants must be flexible to work shifts including weekends and bank holidays, have good communication and interpersonal skills, hold the right to work in the UK and be willing to undergo an enhanced DBS check. Desirable Experience Experience supporting individuals with autism, challenging behaviour or complex needs is desirable. Knowledge of care plans, risk assessments and support plans, medication administration training and a full UK driving licence are advantageous but not essential. What We Offer Chosen Care Group offers competitive pay between £13.00 and £17.00 per hour, flexible full-time and part-time opportunities, ongoing training and professional development, a supportive management team and clear opportunities for career progression. How to Apply If you are passionate about making a positive difference in the lives of people with learning disabilities, we would love to hear from you. Apply today to join Chosen Care Group and become part of a caring and committed team.

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  • Pub Manager
    Pub Manager
    17 days ago
    £45000 yearly
    Full-time
    London

    As Pub Manager, you'll have the opportunity to cultivate a welcoming atmosphere, driving success for our beloved historic Victorian pub while developing a dedicated team. From the moment you walk in, you'll lead with enthusiasm and commitment, ensuring both our customers and staff have a memorable and enjoyable experience. Our charming family-run pub in Tufnell Park is where tradition meets community spirit. Our pub is a cherished gathering spot for friends and family, offering everything from relaxed evenings over pints to lively events that celebrate local culture. Beyond our delightful food and drink, we pride ourselves on supporting local causes and creating a warm, inclusive environment for all who visit. OVERVIEW Main duties & responsibilities • Work with your business development manager and management team to grow pub sales, • Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers, • You will recruit & develop your team to ensure they have the knowledge needed to delight our customers, • Be a champion of brand standards & ensure customer & team safety at all times, • What we expect, • Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub, • You're great with people, and as a result, have great communication and leadership skills, • You’ll be business savvy, with a keen eye for P&L control, • You'll embrace individuality and care for others, your pub and the environment, • Previous success at General Manager level; from a hospitality, retail or other fast-paced background, and the right attitude and outlook is essential., • You're keen to learn and happiest when you are being challenged and succeed at something new The Role in Depth 1. OPERATIONAL MANAGEMENT: The pub manager ensures the smooth operation of the establishment on a day-to-day basis. This includes overseeing the opening and closing of the pub, managing the physical space, and ensuring all operational needs are met. Examples of this includes: • Daily Operations: Conduct daily checks, arrange necessary adjustments in the layout, and prepare the venue for service., • Maintenance Management: Regularly schedule maintenance checks and coordinate repairs as needed., • Regulatory Compliance: Stay updated and ensure compliance with health, safety, and other regulatory standards. Example: Ensuring all fire exits are clear and functioning during routine daily checks. 2. FINANCIAL MANAGEMENT The pub manager is responsible for all financial aspects, from budgeting and cost management to maximizing revenue and profitability. Examples of this includes; • Budgeting: Develop a detailed annual budget based on historical data and projected growth., • Cost Management: Monitor and control operational costs, including supplier expenses and utility bills., • Revenue Enhancement: Implement innovative pricing and promotional strategies to boost sales. Example: Introducing "happy hour" to increase early evening sales and customer turnout. 3.STAFF MANAGEMENT As Pub Manager, you will be responsible for hiring, training, and developing a motivated and efficient team. You are expected to lead by example, fostering a positive and inclusive work environment that encourages teamwork and respect. Effective scheduling and delegation of tasks will ensure smooth daily operations and optimal staff performance. You will also address any staff issues promptly and fairly, maintaining high morale and job satisfaction. Regular performance reviews and feedback sessions will be essential in helping your team grow and excel in their roles. Examples of this includes; • Recruitment: Identify staffing needs and recruit suitable candidates., • Training Programs: Design and implement training programs to enhance skills and ensure compliance with service standards., • Performance Monitoring: Conduct regular performance evaluations and provide feedback. Example: Implementing a monthly staff meeting to discuss operational updates, gather feedback, and provide ongoing training on customer service excellence. 4. CUSTOMER SERVICE Pub managers ensure high standards of customer service to maintain satisfaction and loyalty. Examples of this includes; • Service Standards: Establish and communicate clear service standards to all staff., • Customer Interaction: Directly engage with customers to gather feedback and manage complaints., • Loyalty Programs: Develop and maintain loyalty programs to encourage repeat business. Example: Implementing a feedback form that customers can fill out after their visit to gauge satisfaction levels. 5. MARKETING & PROMOTION The pub manager oversees marketing with the marketing team, to attract new customers and retain existing ones, creating promotional campaigns and managing the pub's public image. This will be partnership with the Marketing team. Examples of this includes; • Marketing Strategies: Develop targeted marketing strategies to attract different demographics., • Community Engagement: Build relationships with local businesses and community groups., • Online Presence Management: Oversee the management of social media accounts and online reviews. Example: Partnering with local breweries for special tasting events marketed through social media. 6.STOCK MANAGEMENT Effective stock management ensures the pub has the necessary supplies without overstocking, minimizing waste and costs. Examples of this includes; • Inventory Audits: Regularly perform audits to track stock levels and usage patterns., • Supplier Management: Negotiate terms with suppliers to ensure timely deliveries and fair prices., • Menu Management: Update the drink and food menus based on stock availability and customer preferences. Example: Rotating beer taps based on seasonal availability and popularity. 7. SAFETY & SECURITY Ensuring the safety and security of both patrons and staff is paramount, involving regular risk assessments and emergency planning. Examples of this includes; • Safety Protocols: Develop and enforce strict safety protocols, including regular staff training., • Security Measures: Implement necessary security measures, such as CCTV and staff security training., • Emergency Readiness: Regularly update and practice emergency response procedures. Example: Conducting bi-annual emergency drills with staff to ensure everyone knows their role in case of an emergency.

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  • Care Coordinator
    Care Coordinator
    19 days ago
    £25000–£26000 yearly
    Full-time
    London

    JOB OVERVIEW: • To provide leadership to care staff within the service., • To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, and relevant regulations under the direction of the Manager., • To supervise the care delivery within the service., • To maintain skills at a current level, and undertake such training and development as may, from time-to-time, be required to maintain practices as up to date., • This job description should be read in conjunction with the company’s staff handbook, which outlines additional policies and procedures relevant to this role. BASIC SKILLS REQUIREMENTS (including numeracy, literacy,and English-speaking abilities: • Experience in Care Coordinating minimum of 1 year, within a similar environment., • Knowledge of rota planning, ensuring adequate staff on duty with correct skill mix and fair allocation on off duty/annual leave., • Knowledge and understanding of Dols/Mental Capacity Act/Safeguarding., • Preferably NVQ level 2 or similar qualifications., • Good written and oral communication skills including an ability to be sensitive to the needs of clients with mental health issues and an ability to work collaboratively with a wide range of people including Social Workers, practitioners, and other professionals., • Good IT skills including proven experience of using Microsoft Office, particularly Word, Excel, and PowerPoint. PERSONAL ATTRIBUTES: • Listening & responsive skills., • Organised and flexible., • Able to problem solve and to recognise when to refer to senior manager., • Able to manage by example., • Able to delegate and to give clear instructions., • Ability to work under pressure, independently and as a team player., • Approachable & sympathetic., • Observant. MANAGEMENT RESPONSIBILITIES: General responsibilities of the position include: 1. Deploy and supervise team/carer when necessary., 2. Mentor new members of staff., 3. To supervise staff and ensure that all staff contribute to the efficient running of the service., 4. Maintain a smart and tidy appearance and always wear the appropriate clothing whilst on duty., 5. Be responsible for promoting and protecting the welfare of those individuals supported by the service., 6. Attend/Lead training sessions and fire drills, as required., 7. Ensure confidentially and Data Protection is adhered and no matters concerning clients or business operational are not discussed with other clients or outside the office with anyone one else., 8. Observance of Health and Safety requirements, 9. Report any accidents involving either staff or clients., 10. Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users., 11. Be prepared to do extra or other duties on occasions as requested in line with the job.

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