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Job Title: Service Retention Programme ConsultantPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Location: Field Based, South-West RegionSalary: Competitive with a generous bonus Job type: Full time, PermanentWorking Hours: 40 Hours Per WeekApplication Deadline: 6th February 2026Do you have a passion for Automotive Aftersales?Do you want to be part of a motivated and enthusiastic team?rpc has the job for you!rpc UK is looking for a high-performing Service Retention Programme Consultant to lead in the growth of service retention across the South area of the UK.The Role:Our Service Retention Programme Consultants offer specialised expertise to assist retailers in expanding their active service customer base, thereby enhancing lead retention & revenue generation.In this role, you will identify opportunity for growth of the service business and increase customer retention using supporting systems and tools. This will be achieved through investigative analysis to identify opportunity potential, along with supporting the Retailers with maximisation of that opportunity through structured marketing and the development of processes.The Service Retention Programme Consultant will:Work with the rpc UK team to create and implement network wide long and short term strategies to improve aftersales retention.Lead regular in-person retailer Retention Reviews using supporting systems and information to identify opportunities for performance improvement including Retailer Health Checks, visit slide presentations, on-site product & sales training.Actively support retailers in optimising their processes, executing effective marketing activities, conducting KPI analysis, generating reports, and identifying opportunities for improvement.Define the scope for strategic opportunity and propose the set of action points to convert the available opportunity.Respond to retailers and or clients request for specialist Service Retention support and knowledge on an ad-hoc or ongoing basis for specific Retailers where required.Understand data sets to support with creation of bespoke marketing campaigns for customer base.Support clients with the delivery of projects and initiatives devised to increase Customer Retention resulting in Labour and Parts sales growth through new and/or revised processes, new technology etc.Provide opportunities to collaborate service offerings throughout other channels within business.Develop a strong operational relationship with the Customer Retention Manager (or equivalent), MIS Champion, Service Manager and Head Of Business at all Retailers.Document the output of all retailer visits through a Visit Report and Action Plan.Maintain communication with the Retailers between visits to offer guidance/support and to ensure that agreed actions etc. are on-track for completion.Understand the Retailers partnership with customer and develop strategies to further expand on this.Before engaging in retailer visits, conduct a thorough retailer assessment, emphasising the key areas of improvement. Throughout retailer visits, lead discussions regarding retailer performance, placing special emphasis on areas of underperformance.Participate in weekly virtual meetings with the Service Development team. These sessions serve as a platform for Service Retention Consultants to address any issues raised by the network during the week, while also allowing the Service Development team to provide pertinent updates to the team.About you:Our ideal Service Retention Programme Consultant will have experience within automotive aftersales operations and have strong organisational, numerical and time management skills, along with:An understanding of Customer Retention principles and Aftersales Marketing concepts.Awareness of importance of Relationship Management.Ability to demonstrate self-driven campaigns/initiatives and innovative Best Practices to showcase ROI successes.Ability to interpret, analyse data and information from variable sources and make recommendations; including Reporting Dashboards, DMS reports, etc.Excellent verbal and written communication skills with exceptional attention to detail.Ability to inspire people to contribute to the success of a programme.Can demonstrate a high degree of being able to work on own initiative and motivation.Personal qualities of integrity, credibility, and a commitment to and passion for the brand.Flexibility to stay away from home for up to three days at a time.Whats in it for you?At rpc we offer a corporate culture that is better than others - thats just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary international company events (have you ever rented an entire island in Croatia? xjlbheb )In joining rpc, you can enjoy:A competitive salaryBonus incentiveCompany CarFuel Card25 days annual leave (plus Bank Holidays)Pension PlanCash back health care schemePlease click APPLY to submit your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Customer Success Executive, Automotive Account Manager, Customer Excellence Manager may also be considered for this role

Home-based with hybrid working (ideally 1–2 days per week in the office) Holiday: 25 days + standard benefits Travel: International travel required (approx. 3–4 trips per year) An exciting opportunity has arisen for an International Account Executive to support fast-growing territories across the Asia Pacific region. This role plays a key part in supporting commercial performance, operational delivery and market growth across multiple international regions. Working closely with a small, collaborative team, you’ll provide hands-on support across sales operations, forecasting, reporting and market activity, with exposure to international account management and cross-functional working. This role would suit someone with sales or account support experience who is keen to build a career in international markets. International Account Manager Key Responsibilities: International Operations * Take day-to-day responsibility for selected APAC territories, with a primary focus on Australia * Support sales performance through regular analysis of sales, forecasts and inventory * Maintain and update sales trackers and performance dashboards with accurate data * Coordinate order phasing and stock movement, working closely with supply and planning teams * Support new product launches from planning through to post-launch evaluation * Liaise with quality and compliance teams on regulatory or product-related matters * Track and analyse trade spend and promotional activity in collaboration with finance and marketing teams Reporting & Analysis * Report against budget, targets and forecasts, including variance analysis * Assist with customer-specific reporting and commercial insights Sales & Marketing Support * Support in-market activity including retail activations and promotional planning * Manage product samples for new and existing international partners * Create sales support materials and sell sheets * Attend trade shows and exhibitions when required About You: Experience * Previous experience in account management, sales support or commercial operations * Exposure to international markets is beneficial but not essential * Comfortable working with budgets, forecasts and performance data * Strong Excel skills Skills & Attributes * Excellent communication and interpersonal skills * Culturally aware and confident working with international stakeholders * Highly organised with strong time management skills * Adaptable, proactive and comfortable in a fast-paced environment * Confident working independently as well as part of a team * Commercially minded with a results-driven approach Competencies We Value * Collaboration: Works effectively across teams and functions * Agility: Adapts quickly to change and make decisions at pace * Ownership: Takes responsibility and handles challenges confidently * Entrepreneurial Mindset: Looks for better ways of doing things and treats the business as their own Education * Business-related degree or equivalent experience Additional Languages: Japanese language skills would be advantageous but not essential If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - 3 days a week on site We are looking for a proactive and highly organised Ad Operations Lead to define, optimise and deliver marketing technology maintenance and improvements across our marketing tech stack and operations. This role is critical to optimal marketing performance and growth and acts as the critical bridge between Marketing, Product and Technology, accountable for initiatives requiring across key platforms such as the consent management platform (CMP), analytics suite, Braze, onsite banners, Google Tag Manager, Google Ad Manager (onsite banners) and CMS. You will gather clear use cases from marketing, be hands-on in delivering autonomously or liaise with dev teams to deliver in a collaborative way where required. You will work across marketing, data science, engineering and commercial teams to improve automation, enhance customer experiences, and support a growing, fast-paced organisation. This is a visible role with the opportunity to shape how marketing, data and technology evolves to support the current business KPIs and long-term business strategy. Responsibilities: * Own initiatives requiring support outside the marketing team across the marketing technology product area across consent management platform (CMP), analytics suite, Braze, Google Tag Manager (onsite banners) and CMS * Define and manage the roadmap for marketing technology and automation capabilities * Gather, refine and document marketing requirements, creating clear use cases and estimated value to support business prioritisation. Update on progress into business wide product roadmap. * Work with CRM and data teams to enhance Braze functionality, including segmentation, triggers, personalisation and cross-channel orchestration * Partner closely with marketing teams to identify automation opportunities that reduce manual effort and increase speed, accuracy and efficiency * Ensure strong consent management workflows aligned with regulatory requirements * Improve analytics and measurement capabilities by strengthening tracking, attribution, data quality and experimentation support * Hands-on implementation of changes where possible. Collaborate with engineering and data science teams where required * Connect the dots between technical and commercial domains to ensure solutions solve real user problems * Maintain clear stakeholder communication on progress, risks, releases and upcoming roadmap items What we're looking for * 3-5+ years' experience in marketing operations, marketing technology or digital marketing execution roles. With a good level of technical understanding of marketing technology (intermediate to advanced) * Hands-on experience configuring, maintaining and optimising key MarTech platforms, including: Consent Management Platforms (CMP), Analytics/Reporting tools (Ga4, Looker, Data Studio, Quick Sight etc.), Google Tag Manager/tag management systems, Braze or similar CRM/automation platforms and CMS platforms and onsite banners/personalisation tools * Experience collaborating with third-party suppliers to extract maximum value from tech and tools * Strong analytical skills; able to define, track and interpret performance metrics * Strong understanding of tracking, attribution, pixels and data layer behaviour * Able to troubleshoot and diagnose issues across marketing tools, tracking, permissions, data flows and integrations * Experience building and improving marketing automation workflows, segmentation and lifecycle journeys * Experience working cross-functionally with engineering, marketing, data science and commercial teams * Understanding of GDPR, PECR, consent frameworks and ethical data usage * Demonstrated ability to work in a fast-paced, evolving environment with competing priorities We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

Sales Manager Location: Lightwater, Surrey Salary: £40,000 – £55,000 per annum (DOE) + bonus/commission Job Type: Full-time, Permanent Overview We are seeking an experienced and driven Sales Manager to lead, develop, and grow a high-performing sales team based in Lightwater. This role is ideal for a commercially minded leader who thrives on achieving targets, building strong client relationships, and driving revenue growth. Key Responsibilities * Lead, motivate, and manage the sales team to consistently exceed revenue targets * Develop and implement effective sales strategies aligned with company objectives * Monitor individual and team performance, providing coaching and performance management where required * Identify new business opportunities and key accounts to drive growth * Maintain strong relationships with existing clients while expanding account value * Produce accurate sales forecasts, reports, and pipeline updates for senior leadership * Collaborate closely with marketing and operations teams to maximise sales effectiveness * Recruit, onboard, and train new sales team members as the business grows Skills & Experience Required * Proven experience in a Sales Manager or Senior Sales role * Strong leadership and people-management skills * Track record of meeting or exceeding sales targets * Excellent communication, negotiation, and relationship-building abilities * Strong commercial awareness and strategic thinking * Comfortable working with CRM systems and sales reporting tools * Full UK driving licence (preferred, depending on client visits) What’s on Offer * Competitive base salary of £40,000 – £55,000 depending on experience * Performance-related bonus or commission scheme * Clear progression opportunities within a growing business * Supportive and collaborative working environment * Ongoing training and development

Office Manager Location: Camberley (office-based) Salary: Up to £35,000 per annum Hours: Full time, Monday–Friday, 9.00am–5.30pm (4 days per week may be considered) Sorry about the below formatting. CV Library is being weird today! The Role We are looking for an organised, confident and proactive Office Manager to support the smooth running of office operations. This is a hands- on role focused on coordination, client onboarding, systems, Excel reporting and support o the MD. It’s not staff management. You will act as a central point of contact across the business, providing PA support to the Managing Director, managing client onboarding and compliance, supporting marketing activity, and playing a key role in the implementation of a new CRM system.Key Responsibilities Office & Business Services * Ensure the efficient day-to-day running of the office and business support functions * Act as a key contact for clients, business owners, HMRC and external stakeholders * Maintain high standards of organisation, record-keeping and compliance * Support a busy and exacting workload in a structured, calm and professional manner PA Support to Managing Director * Provide general PA and administrative support * Assist with scheduling, correspondence and preparation for meetings * Occasionally attend networking events alongside the MD Client Onboarding & Compliance * Manage the onboarding process for all new clients * Ensure all compliance requirements are met accurately and on time * Maintain client records and documentation to a high standard CRM Implementation & Systems * Take ownership of the upcoming CRM implementation * Lead the trial phase, cross-check and validate migrated data * Become the first point of expertise on the system and support wider adoption Reporting & Data Analysis * Use Excel to create reports, graphs and data summaries * Extrapolate data and present clear, meaningful insights to the MD * Maintain accuracy and attention to detail at all times Marketing Support * Support marketing activity including: * Mailshots * Creation of quarterly newsletters * LinkedIn posts and content coordination * Assist with maintaining a consistent and professional brand presence About You * Highly organised, methodical and detail-focused * Confident, friendly and professional when dealing with clients and external bodies * Comfortable communicating with HMRC, business owners and senior stakeholders * Strong Excel skills, including reporting, graphs and data analysis * Confident working with CRM systems and learning new software * Some experience or understanding of marketing communications * Proactive, reliable and able to work independently Working Environment This is a quiet, professional office environment with a friendly and supportive team. While the atmosphere is calm, the work itself is busy and exacting, so the role will suit someone who enjoys focus, structure and responsibility

Office Administrator Location: Tongham, Surrey Hours: Full-time, Monday–Friday, 09:00–17:00 (office-based) 1 x hour for lunch Salary: Salary around £24-25k per annum Application deadline: Friday 13th FebruaryPotential start date: Monday 16th March About Our Client They are a leading travel and expeditions company delivering life-changing adventure experiences for young people across a wide range of global destinations. Their work is dynamic, meaningful, and driven by a passion for travel, personal development, and operational excellence. The Opportunity They are looking for an organised, proactive, and detail-oriented Office Administrator to support their administrative operations. Based in their Tongham office, this role sits at the heart of the business and plays a vital part in supporting clients, internal teams, and expedition delivery. Working within a small, close-knit team and reporting to the Office Manager, you will be a key point of contact for clients, parents, and schools, while ensuring that office systems and processes run smoothly, accurately, and efficiently. The Role This is a varied and hands-on role with a broad remit across administration, communication, and data management. You will provide administrative support across the full expedition lifecycle—from initial sale through to departure and post-expedition operations. Key Responsibilities Act as a central point of contact for internal and external communications, including correspondence parents, schools, and partners. Supporting the Office Manager and Expedition Managers with daily administrative tasks. Handle sensitive and personal data in strict compliance with GDPR regulations. Provide administrative support for the Expedition Managers throughout the expedition preparation cycle, including: Sales and marketing materials, including creating posters, sending marketing emails. / Updating and housekeeping of CRM system / Supporting our client's yearly conference with leaders and teachers / Pre-departure and operational documentation. Ensure office procedures and business processes are completed accurately and on time. Manage and maintain the CRM system, ensuring data accuracy and maximising its effectiveness. Opportunities to learn and develop in the wider business. About You The successful candidate will be: Highly detail-oriented, with a strong commitment to accuracy and quality. Proactive, enthusiastic, and motivated to improve and support systems and processes. Confident and professional in both written and verbal communication, including answering incoming calls. Customer-focused, with excellent client service skills. A logical thinker with strong problem-solving abilities. Well organised, efficient, and able to prioritise a varied workload. A team player who enjoys working in a small, supportive environment. Passionate about travel, outdoor adventure, and working in a purpose-driven business. Happy working full-time in an office-based role. Hold a UK Driver’s License. Lives within 1 hour distance from Farnham, Surrey

Purpose of the Role: We are seeking a proactive and enthusiastic Brand Manager to support the execution of marketing strategy and tactics aimed at driving long-term growth. This role is perfect for someone with marketing experience who enjoys working in a fast-paced environment, is a strong communicator, and has a passion for building impactful brands. Key Responsibilities: * Support the Brand Controller in the development and execution of brand plans, including consumer and customer insight, competitive analysis, pricing, and promotional activities. * Assist in managing new product development projects from concept to launch, ensuring successful in-market execution. * Collect, analyse, and interpret market trends, consumer behaviour, and competitor activity to identify growth opportunities. * Collaborate with commercial teams to design activities that attract and retain customers. * Use consumer insights to inform communications strategies, including influencer programmes and digital content. * Manage projects and timelines for product launches and marketing initiatives, coordinating internal and external stakeholders. * Monitor brand performance, calculating profitability and key metrics for each category and project. * Maintain digital presence across social media and web channels, ensuring consistent and optimised content. * Manage marketing budgets, including purchase orders, reconciliations, and reporting. * Keep brand resources and documentation up to date. Key Relationships: * Internal: Marketing Team, Commercial Team, Finance, Operations, Product Development * External: Customers, Suppliers, Agencies Experience and Skills Requirements * Previous experience in brand management or marketing, ideally in premium or growing brands. * Proven ability to deliver projects in a fast-paced, multi-stakeholder environment. * Strong passion for brands and understanding of brand value and consumer relationships. * Excellent communication, presentation, and influencing skills. * Analytical mindset with strong commercial and numerical acumen. * Ability to work both autonomously and collaboratively within cross-functional teams. * Strategic thinking with a hands-on, practical approach. * Strong project management and organisational skills, capable of handling multiple initiatives simultaneously. * Adaptable, agile, and proactive, able to make decisions quickly and drive projects forward. Education & Training: * Degree or equivalent experience. * Marketing qualification (part-qualified or fully qualified) preferred, or equivalent business experience. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted

Product Manager - Fleet, Hampshire Salary: £35,000 Contract: Full-time, Hybrid Working Direct Reports: 2 team members About the Role We are seeking a motivated and commercially minded Product Manager to lead the development, performance, and strategic direction of our product portfolio. This role is ideal for someone who enjoys working both strategically and hands‑on, with responsibility for line managing a small team and overseeing product budgets. Working in a hybrid model (split between home and our Fleet, Hants office), you will drive product success from concept to delivery while ensuring commercial viability and market competitiveness. Key Responsibilities Product Strategy & Ownership Develop, manage, and refine the product roadmap in line with business objectives. Conduct market analysis to identify customer needs, emerging trends, and competitive opportunities. Collaborate cross-functionally with Sales, Marketing, Operations, and Technical teams to deliver successful product outcomes. Team Leadership Line‑manage and coach two members of the product team, supporting their development and performance. Delegate tasks effectively and create a collaborative, high-performing team environment. Budget & Performance Management Oversee product budgets, ensuring accurate forecasting, reporting, and effective cost control. Monitor product performance and profitability, identifying opportunities for optimisation and growth. Product Delivery Lead the end-to-end lifecycle of products, from concept and specification through to launch and ongoing enhancements. Coordinate cross-functional activity to ensure timely delivery and quality standards are met. Gather and act on customer and stakeholder feedback to improve product offerings. Skills & Experience Required Proven experience in a Product Management role (or similar). Strong commercial awareness with experience managing budgets. Previous line management or mentorship experience. Excellent communication and stakeholder management skills. Ability to analyse data, identify insights, and make evidence‑based decisions. Highly organised with strong project management capabilities. What We Offer £35,000 annual salary Hybrid working model (office in Fleet, Hants) Career development and training opportunities Supportive team culture and opportunities to lead meaningful product improvements Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Use your persuasiveness and creativity to make a positive difference when you join Signature Senior Lifestyle as a Sales and Marketing Manager at our luxury care and nursing home in Enfield. As our Sales and Marketing Manager, youll be showcasing and selling the Signature lifestyle to a diverse audi

A global sports marketing agency based in Greater London is seeking a Senior Account Manager for Ad Operations to oversee and enhance ad campaign management. The ideal candidate should possess solid technical experience, particularly with Google Ad Manager, and have strong analytical and communicati

Manage the marketing tech stack: Select, implement, and maintain marketing technology platforms like marketing automation and CRM systems. Analyze campaign performance: Monitor and analyze data to measure the effectiveness of marketing campaigns and provide insights for improvement. Generate reports

Senior Marketing Operations Manager. You’ll sit at the intersection of Marketing, Sales and Customer Success, ensuring that demand is qualified properly, routed correctly, measured accurately, and continuously improved. Own routing logic, SLAs and handoff processes between Marketing and Sales.

Drive the evolution of the marketing operations ecosystem alongside Marketing team, including automation, analytics, attribution, and integrated CRM workflows. You will partner closely with Marketing and Growth leadership to architect the infrastructure, processes, and performance frameworks that en

A leading global sports marketing agency is seeking a Senior Account Manager for Ad Operations in Greater London. The position requires a deep understanding of ad operations workflows, excellent troubleshooting skills, and the ability to work collaboratively.

Drive the evolution of the marketing operations ecosystem alongside Marketing team, including automation, analytics, attribution, and integrated CRM workflows. You will partner closely with Marketing and Growth leadership to architect the infrastructure, processes, and performance frameworks that en

As Manager, B2B Marketing Operations, you will be responsible for the design, build, delivery and optimisation of Deliveroo’s external B2B communications. Beyond your immediate team you will also be a key member of the Commercial Operations Management Team reporting to the Commercial Operations Di

As a Senior Product Marketing Product Manager, you’ll own how our products are understood, adopted, and scaled. Experience running launches end-to-end and coordinating across multiple teams (product, marketing, creative, analytics, ops, etc. Commercial and marketing acumen: understands pricing/pac

As a Product Marketing Manager, you’ll play a pivotal role in defining how our product shows up in the market. Act as the central orchestrator between Product Development, Operations, Account Management, Sales, Marketing, and Learning & Development. RTB House is a global company that provides stat

Project Manager – Marketing Operations. Are you a structured, proactive Project Manager who loves bringing order to complexity? A leading law firm is looking for a dynamic Project Manager to join their Marketing & Business Development function, driving high‑impact projects that improve efficienc

Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment. Previous experience as a Creative Marketing Operations Project Manager/ Production Operations Manager experience in a well known inte

A global travel brand for singles is seeking a Trips Manager to oversee the marketing and operational execution of trips. You will coordinate marketing campaigns, manage logistics, and engage with customers to ensure unforgettable experiences. The ideal candidate has a strong background in multi-cha

BSI’s Assurance division is hiring a Digital Marketing Operations Manager – LATAM to run the infrastructure, execution, and analytics behind regional marketing. Join us and make a difference too!Job Title: Digital Marketing Operations Manager, LATAM (Assurance)Location: Brazil or MexicoO

Marketing Operations - Manager / Senior Manager. Marketing Operations - Manager / Senior Manager. We are looking for a passionate Marketing Operations Manager to join our talented Marketing team.

We’re looking for a senior marketing operations manager who will own our marketing tech stack, data, and processes end to end. Own and evolve the marketing tech stack (CRM, marketing automation, data enrichment, analytics) to support business goals through efficient, data‑driven, scalable operat

Whilst owning and delivering their own projects, the role will work closely with the Head of Marketing Operations and the Senior CRM Technology Development Manager to support the other projects within the Marketing Technology & Operations team. Support the development and maintenance of the infrastr

A health-focused technology company is looking for a Senior Product Marketing Manager to lead product positioning and advocacy efforts. This role requires expertise in product marketing and growth within tech environments.

Minimum 5 years of experience in digital marketing, customer experience operations, product validation, or quality management. Product Validation, Market Studies, and Customer Experience Operations. Oversee cross-functional teams covering digital marketing, quality assurance, market insights, and cu

Client Operations Manager - Marketing. Marketing Agency North Hampshire (RG27) Full Time. You won t be creating marketing strategy or running campaigns instead, you ll be the one making sure the right work happens, at the right time, with the right people involved.