BTL support analyst
hace 6 días
Harrow on the Hill
Job Title: BTL Support Analyst Location: West London Salary: £27,500 per annum Employment Type: Permanent Sector: International Banking About the Role An international bank based in West London is seeking a BTL Support Analyst to join its Intermediary Services team. This permanent role offers an excellent opportunity to support the growth of the Bank's Buy-to-Let (BTL) mortgage business by working closely with brokers, internal sales teams, and key stakeholders to deliver a seamless end-to-end customer journey. Reporting to the Head of Intermediary Services, you will play a vital role in managing the BTL pipeline, supporting case origination, and ensuring efficient progression from packaging through to completion. Key Responsibilities Support Buy-to-Let sales activity by providing excellent service to brokers and customers, while managing the internal execution process Act as the key liaison point for intermediaries, ensuring smooth progression of cases through packaging, review, valuation, and completion stages Build and maintain strong relationships with brokers, keeping them informed of products, lending criteria, and packaging requirements Provide regular updates to Business Development Managers (BDMs) and brokers on case progress, outstanding actions, and escalations Maintain key management information (MI) to track and demonstrate progress across the sales pipeline Efficiently manage the business pipeline by diarising, monitoring milestones, and following up on leads Support brokers with case submissions, ensuring quality and accuracy of applications Liaise closely with internal stakeholders including Sales, Products, Underwriting, Credit Administration, and Intermediary Business Delivery Ensure full compliance with bank policies, procedures, and relevant regulatory requirements Undertake general administration, reporting, and communication duties Occasionally attend business meetings, networking events, or industry functions to promote brand awareness and identify new opportunities Carry out any additional responsibilities as delegated by line management Skills & Experience Required Proven experience in Buy-to-Let mortgages and intermediary-based lending Strong relationship management and business execution capability Good understanding of the mortgage marketplace and broker environment Experience liaising with multiple internal and external stakeholders Sound understanding of the regulatory environment and its impact on mortgage business Ability to manage multiple cases simultaneously and work under pressure Strong organisational, communication, and interpersonal skills Self-motivated, able to work on own initiative, and adaptable to change Methodical, tactical, and commercially aware approach with a collaborative mindset Why Apply? This is an excellent opportunity to join a well-established international bank, offering stability, exposure to the Buy-to-Let mortgage market, and the chance to build strong industry relationships within a supportive team environment. If you'd like, I can: TPBN1_UKTJ