Duties and responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets Skill/experience/qualifications: · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills
Duties and Responsibilities: · Monitor network performance and troubleshoot issues. · Install and configure network hardware and software. · Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and other network equipment. · Configure and manage network devices such as Cisco routers and switches, Juniper firewalls, and other network equipment. · Monitor network performance and troubleshoot issues to ensure optimal network availability and performance. · Implement and maintain network security measures to protect against unauthorized access and data breaches. · Collaborate with cross-functional teams to design and implement network solutions that meet business requirements. · Perform network installations, upgrades, and migrations as needed. · Provide technical support and troubleshooting for network-related issues. · Document network configurations, procedures, and troubleshooting steps. ** Skill/experience/qualifications:** · Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP) · Experience with network administration tools such as Active Directory, Azure AD, vSphere · Familiarity with network security practices and technologies (firewalls, VPNs) · Proficiency in configuring and managing Cisco routers and switches · Knowledge of Juniper firewall configuration and management · Experience with DevOps practices for network automation (e.g., using Python scripting) · Ability to work independently and collaboratively in a fast-paced environment · Excellent problem-solving skills and attention to detail · Strong communication skills to effectively interact with team members and stakeholders · Bachelor/Master’s degree or a related study and experience · Experience required 1-2 years preferred