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Job description Parklands Surgery is a busy GP practice located in the centre of Chichester We are looking to recruit an additional member of staff to add to our current team of 6 friendly medical receptionists. 25.5 hours over 3 days (no weekends/bank holidays). · Hours of work between: 8am - 6.30pm, Monday - Friday, to be agreed, plus overtime available for holiday and sickness cover. The ideal candidate will need to possess extensive customer service experience, excellent verbal and written communication skills, be fully computer literate and be able to work under pressure, in a fast paced environment whilst providing the best possible care for our patients. Main Duties and Responsibilities • Provide a warm, caring and professional welcome to patients attending the surgery, • Answering patient queries., • Process patient requests and assist them in booking the most appropriate appointment., • Use clinical database (SystmOne)., • Assist with the effective recording of data onto the clinical system., • Record all patient contacts onto the computerised records in line with Practice protocols., • Processing requests for repeat medication., • Provide a high standard of customer service. Qualifications • O-Level / GCSE or equivalent English – Grade C or above – Desirable, • O-Level / GCSE or equivalent Mathematics – Grade C or above – Desirable. Essential Experience • Customer or Patient facing role, • Microsoft Office – in particular MS Word, Excell and Outlook. A computer literacy test will apply. Desirable Experience • Working in a busy reception (ideally in a GP or other NHS setting), • Administration, • Emis Web or Systm1 clinical system, • Working in an NHS environment, • Medical terminology, • Working with customer management systems (Looking up records and finding out information from computer systems). Personal Attributes • Able to communicate clearly with a wide range of people, • Professional and responsible attitude, reliable and punctual, • Able to work independently / self-motivated, • Able to use judgement and plan and prioritise tasks and workflows, • Able to take initiative and be resourceful when responding to enquiries, • Team-worker - flexible approach and able to adapt to changes, • Willing to develop and train according to the needs of the role, • Resilient, calm manner in busy environments, • Able to respect confidentiality and discretion. Please note: Successful candidates will be required to be checked by the Disclosure and Barring Service

Location: Bognor Regis Salary: £16.00 per hour Job Type: Full-time, Permanent Shift Pattern: Waking Night shifts, including weekends and bank holidays on a Rota basis. About the Role: We are recruiting on behalf of a children’s residential care provider seeking compassionate and reliable Waking Night Residential Support Workers to join their growing team in Bognor Regis. This is an excellent opportunity for experienced care professionals looking to build or continue a career supporting children and young people. We welcome applications from candidates with experience in children’s services, adult care, supported living, mental health, learning disabilities, education, youth work, or similar care environments. Whether you’re already working in children’s residential care or you’re an experienced adult care professional looking to transition into children’s services, full training and ongoing support will be provided. Working as part of the night team, you’ll play a vital role in ensuring children and young people feel safe, supported and cared for, helping to maintain a calm, nurturing environment while promoting positive outcomes. Key Responsibilities: • Provide a safe, supportive and nurturing environment throughout the night., • Promote the wellbeing and welfare of children and young people., • Carry out regular welfare checks in line with individual care plans., • Support young people with their night-time routines and emotional wellbeing., • Respond calmly and appropriately to incidents or emergencies., • Administer medication where required and maintain accurate records., • Complete detailed handovers and maintain accurate nightly documentation., • Undertake household duties, including cleaning, laundry and maintaining a homely environment., • Work collaboratively with the wider staff team to ensure continuity of care., • Follow safeguarding procedures and report any concerns promptly., • Promote positive behaviour and support children in line with their individual care plans., • Attend training, supervision and team meetings., • Essential Requirements, • Previous experience supporting vulnerable children, young people or adults in a care, support or education setting., • A genuine passion for improving the lives of children and young people., • Strong communication and teamwork skills., • Ability to remain calm and professional in challenging situations., • Good written record-keeping skills., • Flexibility to work waking night shifts, including weekends and bank holidays., • Right to work in the UK., • Full UK Driving Licence. What’s on Offer? • £16.00 per hour., • Full induction and comprehensive training., • Ongoing professional development., • Career progression opportunities within children’s residential care., • Supportive and experienced management team., • The opportunity to make a genuine and lasting difference in the lives of children and young people. Whether you’re already working in children’s care or you’re an experienced adult care professional ready for a new challenge, we’d love to hear from you. Apply today for a confidential discussion