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Role Overview The Import Coordinator is responsible for managing and coordinating the importation of scientific goods, ensuring compliance with customs regulations and timely delivery. This role involves liaising with suppliers, freight forwarders, and internal teams to facilitate the smooth flow of goods into the UK, particularly those requiring special handling such as temperature-sensitive or regulated scientific products. Key Responsibilities Shipment Coordination • Track and manage incoming shipments via air, sea, and road., • Liaise with freight forwarders, customs agents, and suppliers to ensure timely delivery., • Organise UK domestic transport and airline collections. Documentation & Compliance • Prepare and review import documentation including invoices, packing lists, and certificates of origin., • Ensure compliance with UK, International customs regulations and scientific import standards (e.g., MHRA, DEFRA)., • Maintain accurate records for audits and regulatory inspections. Communication • Act as the point of contact between suppliers, logistics providers, and internal departments., • Resolve delays, discrepancies, or customs issues efficiently., • Provide regular updates to internal stakeholders on shipment status. Administrative Duties • Process invoices and reconcile queries., • Input data into import management systems., • Manage import cost tracking., • Support the Assistant Buyer team in procurement activities including supplier communications, purchase order management, and ensuring alignment with sourcing strategies and sustainability objectives. The ideal candidate • Strong organisational and multitasking abilities., • Proficiency in import software (e.g., Data freight or similar)., • Attention to detail and accuracy in documentation., • Good communication and negotiation skills., • Familiarity with customs procedures and international trade laws., • Understanding of scientific product handling and import regulations., • Experience with temperature-sensitive or hazardous goods is a plus., • Minimum of 1 years’ experience in airfreight import operations., • Customs entry experience is essential., • GCSEs (or equivalent) including English and Maths; higher education or trade certifications are advantageous., • Experience of using ticketing systems such as Freshdesk., • Ability to work collaboratively in a fast-paced team environment, managing orders, queries and stakeholder requirements concurrently., • Keen attention to detail and a proactive approach to problem-solving., • Well-developed interpersonal skills, able to build positive relationships with colleagues, key stakeholders and suppliers., • Team ethos., • Competent/computer literate with several Microsoft Office applications and relevant software packages., • Ability to organise and prioritise workload., • Excellent communication skills both verbally and in writing, self-motivated and driven. Nice to have • Experience in Scientific or Medical Industry About us SLS are the UK’s largest independent supplier of laboratory equipment, chemicals and consumables. Supplying to a wide range of sectors, provides a diverse and interesting customer base as well as providing countless opportunity to grow and expand. With a Nottingham based Head Office, with customers all over the UK, we are a stable and growing company who have an excellent reputation in the market. We proudly supported the NHS and scientific community over the course of the Pandemic as well as supporting the education sector with vital supplies to be able to aid teaching for children affected by school closures. We are passionate about our people and have developed a strong team dynamic who are welcoming and supportive of new individuals joining the company with a brilliant management team to support you as your find your feet in the role. We are also proud to be a Living Wage Employer and committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: • Competitive salary, • 25 days annual leave plus Bank Holidays, • Hybrid working model – split between home and Nottingham based office, • Company pension, • Enhanced Maternity and Paternity leave, • Small, friendly, and sociable teams with staff events, • Company profit bonus schemes, • Cycle2work schemes, • Career opportunities for development and progression If you’re interested in joining the SLS team, please apply. We look forward to hearing from you!

Your Career Step into a leadership role where you’ll shape the successful delivery of complex customer implementations and drive performance across a portfolio of strategic projects. As a Portfolio Manager, reporting to the Head of Project Management, you’ll lead and support a team of Project Managers to ensure consistent, high-quality delivery and strong customer outcomes. You’ll balance operational oversight with strategic thinking, managing performance, strengthening governance, and ensuring project standards are applied consistently across the portfolio. This role offers the opportunity to influence delivery excellence, support commercial success, and play a key role in how Professional Services continues to evolve within MHR. Your Team You’ll lead a team of Project Managers, providing line management, mentoring, and practical support to help them deliver successfully. Through regular reviews, audits, and performance discussions, you’ll ensure projects are well-managed, risks are controlled, and delivery standards remain high. You’ll also work closely with colleagues across Professional Services, Sales, and the PMO to manage resource utilisation, support pre-sales activity, and ensure the effective management of the wider project portfolio. Collaboration will be central to your role, aligning delivery, commercial performance, and customer outcomes. Your Impact Your leadership will directly influence the success of customer implementations and the performance of the project portfolio. By embedding strong governance and consistent delivery standards, you’ll help ensure projects are delivered on time, on budget, and to the expected quality. You’ll proactively monitor project health across the portfolio, identifying risks early, supporting resolution of issues, and helping prevent customer escalations. Where needed, you’ll step into hands-on project leadership during periods of high demand or team absence, managing risks, budgets, changes, and communications throughout the project lifecycle. Through effective resource management and collaboration with Sales and delivery teams, you’ll help optimise utilisation, identify commercial opportunities, and support revenue targets aligned to the business plan. Your work will strengthen delivery performance, improve customer outcomes, and ensure project management methodology is understood and applied consistently across the organisation. Skills: • Experience leading and supporting Project Managers within a delivery or Professional Services environment, • Proven track record managing HR and Payroll systems implementations, • Strong understanding of project governance, delivery standards, and portfolio oversight, • Excellent communication skills with the ability to engage effectively at all organisational levels, • High attention to detail with a structured, methodical approach to planning and oversight, • Strong analytical and problem-solving capability, • Commercial awareness, including supporting contract design and identifying growth opportunities, • Ability to manage utilisation, performance metrics, and delivery KPIs, • Confidence working collaboratively across delivery, sales, and operational teams, • A proactive leadership style with a focus on quality, consistency, and continuous improvement Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employee Relations - Principal Associate Job Description About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We’re looking for an AR Principal Associate, reporting directly to the AR Manager, who will own and manage a range of employee relations cases, and provide legislative and best practice advice and coaching to People Leaders and associates throughout the business on a range of employment topics. Alongside case work, they will also coach and guide more junior members of the HR team. What you’ll do * You’ll partner with the business to deliver high quality and proactive case management of employee relations issues such as: disciplinary, grievances, redundancy, TUPE, complex terminations (e.g. involving settlement agreements), ACAS Early Conciliation cases, as well as capability and absence management cases. * You’ll provide the business with pragmatic and commercial solutions to their employee relations cases, whilst considering the employment legal and risk framework, and associate experience. * You’ll ensure legal and HR policy compliance across the business to promote consistency, equality and fairness, and ensure sensitive information is dealt with in accordance with the law and internal information retention procedures. * Where required, you’ll provide coaching to managers to upskill and support them to reach positive, inclusive outcomes with their associates. * You’ll contribute to team development through the sharing of best practice and lessons learnt on cases, and identify issues, trends, and changes needed within our approach or documentation as part of our commitment to continuous improvement. * You’ll build high quality trusted relationships with others in the HR team (e.g. HRBPs, Talent Acquisition, Diversity Inclusion and Belonging). In doing so, you’ll support and maintain an effective feedback loop with them to identify business risks, and ensure leaders engage in risk-based decision making. * You’ll build strong relationships within the pool of trained investigators and hearing managers across the business to obtain support during the life cycle of your individual case work. * You’ll actively participate in broader HR projects and initiatives, bringing your employee relations knowledge to add value and support/challenge next steps. * Where required, you’ll participate in specific risk management activities for the HR team, and analyse case management statistics to identify themes and make recommendations to share with the team and HR Business Partners. * You will manage your cases diligently, updating our case management system regularly, and escalate high risk cases to the AR Manager as and when appropriate. What we’re looking for * You’ll have a strong operational background in Employee Relations - depending on your experience, this might have been in a dedicated employee relations case management role or as part of a generalist HR role. Either way, you will have solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues. * You can demonstrate how you have previously used your knowledge and judgement to help your business stakeholders assess and mitigate (or accept) any employee relations risks posed to their business, and are not afraid to challenge your stakeholders and escalate where necessary in order to manage risk. * You will be used to working with a case management system, with high attention to detail on your cases to ensure accurate records are kept and key documents are appropriately stored. * You’ll have project and/or change management experience, and a continuous improvement mindset. * You’ll enjoy building trusted relationships across teams and identifying ways that the AR Team can add further value within the company. * You’ll be proactive in keeping your own knowledge up to date (e.g. employee relations technical knowledge and external best practice),through attendance at employment law briefings and wider external reading. * You have excellent attention to detail and pride yourself on delivering high levels of service at all times. * You’ll understand the importance of high quality stakeholder management and demonstrate this in your interactions with others. * You’ll have excellent verbal and written communications skills. Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans that allow us to meet our servicing targets. Given our global servicing footprint, you’ll be working closely with a number of teams across the business, including; service delivery, strategy, change management, marketing and finance so communication is key to this position as well as the ability to work with data. What You'll do * Produce medium and long term customer demand forecasts, both for contact centre and back office operations * Lead monthly meetings for your area of responsibility, reviewing performance and collaborating with stakeholders to deliver binding requirements * Ensure the efficient and effective use of resources in line with agreed planning periods * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Lead proactive stakeholder communications that highlight risks and opportunities to senior leaders * Continually improve the quality and accuracy of the forecast by reviewing tools, drivers, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Measure variances between forecast and actual demand, analyses cause and effects, recommends corrective actions and publish results What we’re looking for * Advanced user in MS Excel or Google Sheets * SQL desirable, but not essential * Experience with AWS advantageous * Experience working with data and strong analytical skills * Excellent attention to detail * Organised and adaptable to changing priorities * Strong problem identification and resolution skills * Able to communicate effectively at all levels, including exceptional stakeholder management skills * Effectively manages individual workload, whilst balancing the needs of the wider team Where and how you'll work This is a permanent our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.