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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You’ll Do * People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. * Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. * Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. * Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. * Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. * Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. * Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You’ll Bring * Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships, with a clear focus on customer service delivery. * Demonstrable experience of successfully leading, managing, and developing a team of direct reports. * Solid working awareness of commercial and contractual agreements with outsource partners. * Experience of building and supporting a culture that fosters high performance and strong engagement. * Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. * A genuine passion for people leadership and career development. * Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. * Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You’ll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Excellence Advisor About this role As a Process Excellence Advisor you will be responsible for supporting all functional areas in relation to Business Processes in terms of documentation, governance and monitoring performance. You will lead, advise and support on a range of activities ensuring the business has clear, up to date and end to end process maps in place utilising standardised documentation. Upskilling, coaching and training Process Managers in Process Excellence and supporting with process optimisation initiatives as well as documenting new processes. The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and influencing abilities, and a passion for fostering a culture of continuous improvement and sound risk management. What you’ll do * Define and implement the frameworks for how we document and monitor processes across the UK business. * Create and lead workshops to upskill Process Managers in process excellence tools and methodologies. * Implement standardized documentation to ensure clarity and eliminate silos. * Manage process-related projects from initial discovery through to successful launch. * Build influential relationships across the business to ensure new processes are adopted smoothly and effectively. * Support the business in remaining "well-managed" by identifying performance gaps and supporting optimization initiatives. What we’re looking for * A well organised and detail orientated individual * Experience in process management, risk/governance frameworks, and process improvement methodologies. * Ability to build strong relationships and influence stakeholders across the business * Previous experience of problem solving through process evaluation * Strong organizational skills and the ability to remain focused and flexible in a changing environment * Experience of delivering training to groups face to face and / or on-line Nice to have * Awareness of Lean / Six Sigma tools and methodologies * Risk management experience, or a desire to learn and grow your career in this field. * Previous experience of working in a highly-regulated industry and/or corporate environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employee Relations Investigator About this role In HR Shared Services (HRSS), the employee experience is at the heart of everything we do. We strive to deliver HR processes flawlessly, and provide a high quality and responsive Employee Relations service to the company. Here at Capital One, we call it Associate Relations (AR). We’re looking for an AR Investigator to investigate all types of employment complaints and provide proactive recommendations to HR business partners and business leaders on employee relations issues. What you’ll do * Investigate and resolve all types of employment complaints or conduct, including harassment, discrimination, retaliation, policy and process disputes, appeals, etc. * Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution * Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner * Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues * Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk * Thoroughly investigate complaints, while using good judgment to analyse evidence and make recommendations * Act as role model and champion for Capital One Values * Participate in internal projects that improve investigative processes * Maintain procedural documentation, templates and guidance to ensure consistent and efficient processes can be maintained. What we’re looking for * Strong employee relations experience specifically in managing investigations, managing ER cases investigation and case management experience whether in a generalist or specialist role * Solid knowledge of UK employment law and demonstrable experience of supporting employee relations issues (and relevant HR Qualifications such as CIPD Level 5 or above) * Experience with dealing with ACAS / Employment Tribunals * Consultation experience / worked in a unionised environment (desirable) * You’ll have project and/or change management experience, and use your continuous improvement mindset to challenge how we work * You’ll have excellent attention to detail, showing ability to break down complex problems and artfully push towards a solution * Experience of partnering with and influencing senior stakeholders, whilst being able to to present complex topics in a clear, concise, and compelling manner * Impeccable judgment and ability to balance the needs of the organization, leaders and associates. Know when to push and when to move on. * Strong sense of when to operate independently and when to seek support on an issue, adopting an appetite for learning in a fast-paced, ever-changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you’ll do * Lead a small team to cover the production of all forecasts across operations * Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts * Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Ensure the efficient and effective use of resources in line with agreed planning periods What we’re looking for * Experience of producing forecasts in an operational environment to deadlines * Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems * Experience coaching and managing a small team to maintain engagement and good service to our customers * Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you’re doing and your preferences. Many of our associates have flexible working patterns, so we’re open to discuss flexible working arrangements with you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations. Right now is a great time to be joining as we’re in a period of exciting business growth and change, we are also exploring the use of new forecasting tools and streamlining how we work, So If you are experienced in using tools and techniques to manipulate data within a Forecasting and Planning setting, then please read on! You’ll be responsible for forecasting demand for a specific area within the operation, with all models/workstreams being divided between the team, you will be able to focus your attention to one specific line of business, becoming the SME for that area, having the opportunity to lead work with stakeholders and data to make recommendations that drive forecast accuracy and deliver staffing plans that allow us to meet our servicing targets. Given our global servicing footprint, you’ll be working closely with a number of teams across the business, including; service delivery, strategy, change management, marketing and finance so communication is key to this position as well as the ability to work with data. What You'll do * Produce medium and long term customer demand forecasts, both for contact centre and back office operations * Lead monthly meetings for your area of responsibility, reviewing performance and collaborating with stakeholders to deliver binding requirements * Ensure the efficient and effective use of resources in line with agreed planning periods * Utilise planning data, models and insight to provide compelling advice and recommendations * Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation * Lead proactive stakeholder communications that highlight risks and opportunities to senior leaders * Continually improve the quality and accuracy of the forecast by reviewing tools, drivers, assumptions, models and processes * Communicate capacity plan outputs in a simple, easy to understand way * Measure variances between forecast and actual demand, analyses cause and effects, recommends corrective actions and publish results What we’re looking for * Advanced user in MS Excel or Google Sheets * SQL desirable, but not essential * Experience with AWS advantageous * Experience working with data and strong analytical skills * Excellent attention to detail * Organised and adaptable to changing priorities * Strong problem identification and resolution skills * Able to communicate effectively at all levels, including exceptional stakeholder management skills * Effectively manages individual workload, whilst balancing the needs of the wider team Where and how you'll work This is a permanent our Nottingham Head Office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Data Management Specialist About this role Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality. We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions. What you’ll do With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by: * Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities * Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share * Identifying, assessing and reporting on data management related issues across the UK business * Providing advice across the business on how we drive value and change through great data management * Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services * Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities * Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices * Execute and engage in data management assessments through control performance or 2nd and 3rd line review * Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it What we’re looking for You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to: * Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner * Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change * Be able to influence decisions, have a strong network and communication skills to drive change * Help data owners understand more about the data they use or create and the further embed the value of good data management * Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks * Bring new ideas and establish new processes that support the UK data strategy * Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes * Be an advocate for great data management practices across the business * Perform risk and control requirements where applicable * Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness * Have a strong passion for learning and taking an interest in the industry as a whole Experience in any of the following would be great, however we will help you develop in these areas too * Understanding of, or interest in, Data Management & Data Risk Management * Ability to manage a process * Basic knowledge of Cloud data / AWS * Experience in managing and delivering large value add activities * Risk Management fundamentals Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do * Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. * Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. * Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. * Familiarity with both pre-training and fine-tuning of large-scale models * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: * Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. * Optimising lending decisions to drive sustainable lending growth and improve customer experiences. * Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. * Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need * Enjoy solving analytical challenges * Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn * Strong mathematical and critical thinking skills * An open mindset in your approach to change and personal development * Experience leading a project, and working with people at every level to see it through * A university degree or equivalent * Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: * Pension and bonus schemes * 25 days’ holiday (and the option to buy up to 5 more) * Private medical insurance * Season ticket loans * Cycle to work scheme * Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Data Scientist / Statistician (Model Developer) About this role Our Data Science team focuses on the development of machine learning and AI solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to make sense of complex data, working in close collaboration with our business partners. This role will primarily focus on feature engineering and insight generation from new types of data and the development of machine learning models to address critical business challenges in underwriting. We are interested in candidates who have experience working with Open Banking or Credit Bureau data. A deep grounding in statistics and experience of Model Risk Management is also welcomed. What you’ll do * Develop and maintain the machine learning models which define our competitive advantage in the financial services market. * Explore and evaluate data, using advanced feature generation and categorisation techniques, in order to stay at the forefront of innovation. * Analyse tabular and non-tabular data, such as text, logs, or time series, to produce powerful new insights. * Consult on complex statistical test design, to efficiently learn our way into new areas of the market. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions, working cross-functionally to support key business initiatives and drive sustainable growth. What we’re looking for * A strong understanding of probability, statistics, machine learning, feature extraction and familiarity with large data set manipulation. * Experience using deep learning models, particularly for sequential data. * Familiarity with Open Banking or Credit Bureau data. * Experience working with multi-modal data; in multiple formats from a variety of different sources. * Experience in producing reliable and maintainable code in Python, with an ability to adapt to new languages and technologies. * Experience of Model Risk Management; technical documentation, coding best practices, the importance of validation and ongoing monitoring. * Natural curiosity and proactive engagement with all areas of the business, with a desire to ask questions, challenge the status-quo and identify where Data Science can add value. * Ability to communicate findings to a diverse business focused audience, influencing others in both verbal and written form. * A drive for continued learning through an internal and external focus, in order to develop enterprise and industry leading solutions. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team’s workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you’ll do * Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. * Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. * Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. * Meet case management SLAs (1 day for high cases, 3 days for all other cases). * Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. * Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. * Ownership for unholding the Associate Support controls. * Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. * Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). * Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). * Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. * Create keying guides to reflect process changes. What We’re Looking For * Existing HR experience/qualification. * Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. * Experience overseeing a team or process. * Experience of working to deadlines, and managing stakeholders. * Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner * Effective questioning skills to help get to the core of the associate’s question. * Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. * Attention to detail to minimise the risk of errors that adversely impact associates. * The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. * Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career Step into a role that strengthens your expertise in outbound prospecting, lead generation, and value-based sales engagement within the LSME market. You’ll advance your commercial acumen, deepen your knowledge of the Payroll/HR space, and refine your ability to create qualified opportunities using industry-leading outreach tools such as Salesforce, Groove, LinkedIn, and 6sense. Your Team You’ll work closely with the LSME New Business Team, collaborating on targeted account strategies and sharing insights that drive collective success. You’ll also partner with Marketing to execute campaigns and with Sales Executives to nurture and grow pipelines, ensuring the team consistently delivers high-quality opportunities. Your Impact Your proactive approach to identifying prospects, generating leads, and maintaining accurate CRM data will directly fuel new business growth across all sectors. Through multi-channel outreach, consultative engagement, and strong stakeholder communication, you’ll play a key role in expanding market reach, accelerating sales performance, and supporting MHR’s continued growth in the LSME space. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career As Head of Product – Global Payroll, you will define and deliver the strategy for People First Global Payroll. Launching in the US and Ireland, you will build a scalable, compliant, and partner-extensible platform capable of supporting multi-country payroll through a federated network model. You will set the product vision, own the roadmap, and work closely with Engineering and Architecture to shape a robust global payroll engine. You will also lead commercial partnerships and oversee the US Legislation Product Manager to ensure compliance remains accurate, timely, and strategically aligned. Your Team You will lead the Global Payroll product domain, managing legislative product expertise while collaborating daily with engineering teams to ensure high-quality delivery. Working cross-functionally with Heads of Product across HR, Talent, WFM, Platform, and Pay, you will ensure payroll integrates seamlessly within the People First ecosystem. You will also partner with Compliance, Legal, Sales, and GTM to align product, regulatory, and commercial priorities. Your Impact You will establish MHR as a competitive global payroll provider by delivering reliable US and Ireland payroll capability and enabling international expansion. Through strong prioritisation, customer insight, and performance data, you will drive continuous improvement, scalability, and commercial growth while building a high-performance product culture. Skills: • Global payroll product leadership experience, • Strong knowledge of payroll legislation and compliance, • Technical understanding of payroll platforms and integrations, • Commercial and partnership strategy expertise, • Cross-functional leadership and stakeholder management, • Roadmap ownership and prioritisation skills, • Data-driven decision-making, • Experience developing product managers Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: As an 1st Line Application Support Analyst at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage cases, and collaborate with various teams to resolve issues efficiently. This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions to enhance the overall support experience. Your role will involve working with second-level support and other teams for more complex cases, fostering a collaborative environment where teamwork and communication are key to success. Your Impact: Your work will directly impact customer satisfaction by ensuring that queries are resolved promptly and efficiently. By providing first-level support, triaging cases, and collaborating with teams to investigate issues, you will contribute to seamless customer experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service reputation. Key Skills: • Ability to convey information clearly and effectively to diverse audiences, both verbally and in writing., • Strong listening skills to understand customer needs and concerns., • Professional when interacting with clients and colleagues over the phone., • Comfort in navigating challenging conversations with a calm and composed approach., • Proven track record of handling high call volumes while maintaining quality service., • Familiarity with fast paced environment and ensuring efficient workflow., • Understanding of payroll processes, HR policies, and employment regulations. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond the standard 25 days and bank holidays, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career As a MHR Assist Consultant at MHR, you will provide high-quality, professional consultancy services to our customers, key stakeholders, and prospects. In this role, you’ll be responsible for ensuring timely and effective resolution of customer queries and cases, while maintaining the highest standards of service. You will have the opportunity to manage your own time and workload, ensuring that utilisation targets are met, while developing your problem-solving and communication skills. This role will also offer opportunities for growth as you support and mentor other team members, sharing knowledge and contributing to continuous improvement within the team. Your Team You will work closely with a dedicated team, collaborating with various departments to deliver exceptional support and service to MHR Assist customers. As the primary point of contact for both new and existing customers, your role will involve managing first-line queries, escalating when necessary, and providing updates to all relevant stakeholders. You’ll support other teams and departments, contributing to knowledge transfer, and helping foster a collaborative environment where teamwork, communication, and customer satisfaction are prioritised. Your Impact We’re looking for an MHR Assist Consultant to join a growing, commercially and customer focused team at the centre of delivery and revenue generation. This role is about more than resolving cases, it’s about owning customer outcomes, delivering consultancy, and converting demand into revenue. This position plays a direct role in sustaining and growing our performance of a 500k+ per month revenue engine. What you’ll do: • Manage and resolve high-value consultancy cases across iTrent and PeopleFirst, • Deliver structured and retained consultancy support, • Own your utilisation and delivery pipeline, • Work closely with Account Management, Service and Product, • Identify commercial and improvement opportunities Why apply? • High visibility and real impact, • Greater ownership and autonomy, • Opportunity to grow into senior or specialist roles, • Be part of a fast-moving, revenue-driving team Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. Your Career Join MHR as a Project Manager and take a leading role in delivering high-quality, professional project management services to our customers. This is an opportunity to manage impactful HR and Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets the stage for continued growth and leadership in project management. Your Team As a Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables are met on time, within budget, and to the highest standards. You’ll also engage with customers and stakeholders at all levels, fostering strong relationships and a shared vision for success. Your Impact Your role will directly influence the successful delivery of HR and Payroll systems projects, contributing to customer satisfaction and long-term partnerships with MHR. By managing risks, budgets, and resources effectively, you’ll ensure projects are delivered seamlessly, meeting quality expectations and driving commercial success. Your ability to identify service improvements and additional opportunities will further enhance MHR’s reputation as a trusted and innovative solutions provider. Additional Responsibilities • Deliver professional project management services for high-profile, complex projects., • Plan, monitor, and control project deliverables, timelines, and budgets to achieve successful implementations., • Manage customer expectations and ensure clear communication throughout the project lifecycle., • Allocate consultancy resources efficiently to maximise revenue and utilisation., • Identify and mitigate project risks and issues, escalating when necessary., • Conduct regular project reviews and produce progress reports for stakeholders., • Ensure change control is implemented where appropriate., • Drive additional commercial opportunities and provide financial budgetary control., • Mentor and support Project Managers, ensuring adherence to project management standards., • Promote project management methodologies across the business and support service improvements. Key Skills • Proven experience managing SaaS Implementation projects., • Strong communication skills, with the ability to engage effectively at all levels., • Excellent organisational and planning skills, with high attention to detail., • Analytical and problem-solving expertise, with a focus on managing risks and issues., • Commercially astute, with experience in managing project budgets and identifying additional opportunities., • Proficiency in project management methodologies, ideally PRINCE2 qualified (or working towards it)., • Experience with iTrent systems is desirable but not essential., • Willingness to travel, with flexibility for journeys up to four hours per day. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Competitive salary + Car allowance, • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career: This role offers a fantastic opportunity to develop your payroll and HR expertise in a fast-paced, supportive environment. As a Payroll Administrator at MHR, you will gain experience in the full payroll process, from start to finish, and support clients across both public and private sectors. Whether you’re new to payroll or have experience in administration, our excellent training program will equip you with the skills you need to succeed. This role offers a solid foundation for your career growth, with the chance to develop into a payroll expert and grow within a leading HR solutions provider. Your Team: You will be an integral part of our dynamic Managed Services team, where collaboration is key. Working closely with payroll professionals, you will manage a portfolio of clients and ensure smooth, accurate payroll operations. Our team is supportive and friendly, with a strong culture of collaboration and fun. We work together to tackle challenges and celebrate our successes, building relationships that enhance both our professional growth and workplace enjoyment. Your Impact: As a Payroll Administrator, your work will directly impact the accuracy and timeliness of payroll processing for our clients. By delivering exceptional service, you’ll help ensure that clients’ payroll runs smoothly, contributing to their operational efficiency. Your attention to detail, customer service, and ability to manage the end-to-end payroll process will create a reliable and efficient payroll experience, leaving clients confident in the services we provide and strengthening MHR’s reputation for excellence in the industry. Role Responsibilities: • To process and reconcile payroll data for your portfolio of customers. This includes managing PAYE and NI-related adjustments and processing BACS payments., • Respond promptly to client inquiries and provide exceptional customer service via phone, email, and other communication channels., • Conduct manipulation and validation of incoming payroll data. Utilise attention to detail to identify discrepancies in the data., • Manage payroll exceptions and ensure timely resolution to maintain payroll accuracy., • Identification of payment or data errors., • Efficiently manage your schedule and tasks to prioritise workload and meet deadlines., • Provide customers with regular updates and relevant information regarding payroll-related matters. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

Senior HR Advisor Nottingham (with some UK travel) Salary: £37,000–£40,000 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more Be the Voice of HR. The Coach. The Calm in the Storm. Are you an experienced HR professional who thrives in the thick of employee relations? Do you love coaching line managers, building capability, and being the go-to for trusted, practical HR advice? We’re looking for a confident, credible Senior HR Advisor to step into a pivotal role within our HR team, someone who brings energy, resilience and sharp employment law expertise to every conversation. This is not a sit-back-and-process role. This is hands-on, front-line HR. What You’ll Be Doing You’ll be the trusted HR partner to managers across the business, leading on employee relations, driving consistency, and ensuring our structured HR framework is followed with confidence and clarity. • Managing a broad range of ER cases disciplinaries, grievances, performance, absence with fairness, pace and legal compliance, • Coaching and mentoring line managers to build confidence, capability and consistency in people management, • Acting as the go-to expert on HR policy and UK employment legislation, • Delivering proactive, practical HR advice that balances risk with commercial reality, • Ensuring consistent application of established HR processes aligned to ISO 9001, ISO 27001 and BSI standards XMA has built a strong, structured HR framework over recent years. Your role? Champion it. Embed it. Make sure managers understand it and follow it. The Energy We’re Looking For You’ll be: • Emotionally intelligent and resilient under pressure, • Confident handling sensitive and complex ER cases, • Comfortable challenging constructively, • Solutions-focused, pragmatic and commercially aware, • Highly organised with exceptional attention to detail Why XMA? XMA is a leading UK technology company with a strong heritage and ambitious future. We invest in our people, promote from within and offer best-in-class benefits, including private medical insurance, enhanced wellbeing support, generous holiday, ongoing development and a genuinely inclusive culture You’ll be joining a collaborative HR team, reporting into the HR Business Partner, and playing a key role in shaping positive employee experience across the organisation. Ready to Step Up? If you’re an experienced HR Advisor ready to own employee relations, elevate line manager capability and become the trusted HR voice in a growing organisation, we want to hear from you. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Apply now and bring your energy to XMA.

Role: Principal Engineer Location: Hybrid (Tunbridge Wells, Leeds, Middlesbrough, Bristol and Bournemouth) Salary: £100,000+ We have an exciting opportunity for two Principal Engineers to join a large UK-based health and insurance organisation. This is a fantastic chance to work in a product-led operating model, where teams are aligned to value streams and structured to take initiatives from idea to delivery with minimal hand-offs. The organisation is focused on building a Single Digital Platform, centred around Salesforce, and supported by a significant .NET estate and Azure services. The mission is to re-platform the business to improve efficiency, flexibility, and ultimately deliver better health outcomes for millions of members. Responsibilities • Lead a product engineering team, taking ownership of delivery outcomes aligned with the transformation roadmap., • Contribute to the Engineering Leadership team, helping to set and deliver the engineering strategy., • Be hands-on with code, including reviewing pull requests and ensuring engineering best practices are followed by both internal and third-party engineers., • Inspire excellence, improving employee engagement, performance, and wellbeing., • Work closely with Product Owners, Scrum Masters, and business experts to ensure delivery quality and expectations are met., • Assess new technology solutions and ensure non-functional requirements (performance, scalability, resilience, GRC compliance) are met., • Encourage collaboration and product ownership across developers and testers., • Support a shift-left approach to secure, quality, and tested code., • Lead in a multi-vendor environment, providing guidance and direction to delivery teams., • Improve core DORA metrics and optimise flow across systems and processes. Requirements • Proven experience building and leading high-performing engineering teams., • Expertise in Salesforce and its ecosystem, including building scalable business solutions and integrating with multiple applications., • Experience with Azure, .NET, ADO pipelines, and React web applications is highly desirable., • Ability to design and deliver complex solutions on time and budget, accountable for outcomes rather than just output., • Experience managing high-volume, critical application estates, ideally in financial or regulated sectors., • Strong stakeholder management skills across multiple business domains., • Good understanding of current and emerging technologies and their business potential., • Ability to translate business strategy into technical solutions and requirements into technical design., • Experience working in Agile environments with a focus on optimising flow across the SDLC., • Prior experience in product-centric organisations is preferred. What We Offer The organisation values its people and offers a comprehensive rewards package, including: • Competitive annual salary dependent on experience, • Annual company & performance-based bonus, • Contributory pension scheme (up to 12% employer contributions), • Life Assurance (up to 10 x annual salary), • Private medical cover, • 28 days annual leave plus Bank Holidays, • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave, • Wellbeing services & resources

Company Description MyCardium AI leverages advanced artificial intelligence to revolutionize cardiac imaging and diagnostics. Established in 2022 as a spin-out from University College London (UCL), the company was founded by renowned cardiologists and imaging researchers. MyCardium AI’s innovative solutions, including 1CMR Pro and EchoConfidence, merge human oversight with AI capabilities, enabling faster and more precise cardiac assessments. Headquartered in Liverpool, UK, our technology is utilized globally across hospitals, research programs, and clinical trials. MyCardium AI is dedicated to enhancing patient care, reducing clinician workload, and advancing the understanding of heart disease worldwide. Role Description We are seeking a highly skilled and clinically experienced Clinical Application Specialist in Echocardiography with a specific focus on AI-powered analysis and reporting solutions. This role is critical in supporting the implementation, adoption, and optimisation of EchoConfidence, an echocardiography AI software that improves diagnostic accuracy, streamlines workflows, and enhances reporting efficiency. You will work closely with clinical teams, providing expert-level training, technical support, and workflow consultation, ensuring seamless integration of AI solutions into daily clinical practice. Your deep understanding of echocardiographic imaging, combined with your ability to bridge the gap between technology and clinical application, will enable you to deliver significant value to our customers. Experience working as a Clinical Applications Specialist within Echocardiography is strongly desired. Salary: £55k-75k dependent upon experience. Location: Remote Qualifications and skills required: • BSc in Clinical Physiology, Biomedical Sciences or equivalent with appropriate post BSc (or equivalent) experience, • Registered Diagnostic Cardiac Sonographer – Adult Transthoracic Echo Accreditation (BSE or EACVI equivalent), OR certification of Specialist training in Cardiac Echocardiography and Vascular Ultrasound (e.g Valid Cardiovascular Credentialing - Validation Certificate, The American Registry for Diagnostic Medical Sonography® ARDMS®)., • Minimum 3 years of clinical echocardiography experience in a clinical setting, with proficiency in performing and interpreting echocardiography studies., • Proven ability as a clinical educator to diverse healthcare professionals., • Excellent communication, interpersonal, and presentation skills. Desirable Experience and Skills: • Highly desirable is experience working as a Clinical Applications specialist within the Echocardiography space., • Prior experience working with AI-driven clinical software, imaging informatics, or decision support tools., • Familiarity with data integration and healthcare interoperability standards (DICOM, HL7, FHIR)., • Experience with cardiology PACS systems and electronic medical records (EMRs)., • Understanding of healthcare regulations including HIPAA, GDPR, and patient data security standards., • Ability to adapt to fast-paced, technology-driven environments., • Willingness to travel frequently including occasional international travel if required. Key Responsibilities: 1. Clinical Training and Support: • Deliver in-depth, hands-on training sessions for cardiologists, sonographers, and clinical staff on the effective use of EchoConfidence AI-powered echocardiography analysis and reporting software., • Tailor training programs to the unique needs and workflow of each clinical site, ensuring users are confident in both the clinical and technical aspects of the software., • Provide ongoing clinical support post-implementation, including refresher training, software updates, and advanced super user training. 2. Workflow Integration and Optimisation: • Analyse existing echocardiography workflows and collaborate with clinical teams to seamlessly integrate EchoConfidence into daily clinical or research practices., • Recommend best practices by promoting and assisting in optimising image acquisition to better assist EchoConfidence to perform measurements with the best possible precision, reporting efficiency, and diagnostic consistency., • Support customisation of reporting templates and ensure interoperability with hospital systems (PACS, EMR, cardiology information systems). 3. Product Demonstration and Pre-Sales Support: • Collaborate with commercial teams to demonstrate the clinical and operational value of the software to prospective clients., • Conduct detailed product presentations, live demonstrations, and clinical consultations to support the wider commercial teams and sales process., • Serve as both a clinical subject and 1EchoCofidence expert in customer-facing engagements, conferences, and industry events. 4. Customer Success and Relationship Management: • Build and maintain strong, long-term relationships with key clinical and academic stakeholders., • Act as the primary clinical contact for customer feedback, user experience improvement, and post-sale support., • Proactively monitor software adoption and work to resolve any barriers to optimal use. 5. Collaboration and Product Feedback: • Work closely with product managers, AI engineers, and software developers to relay customer feedback, clinical requirements, and workflow improvement opportunities., • Participate in usability testing, product validation, and the development of clinical support materials. 6. Market and Clinical Intelligence: • Stay current with the latest echocardiography techniques, AI advancements, clinical guidelines, and regulatory changes., • Continuously develop clinical expertise and technical skills related to AI in cardiac imaging. Key Attributes for Success: • Strong clinical credibility combined with a passion for innovation., • Excellent interpersonal skills and ability to build relationships with diverse clinicians, • Problem-solver mindset with a proactive approach to customer support., • Ability to translate complex AI concepts into clinically meaningful benefits. · MyCardium AI is an equal opportunity employer committed to fostering an inclusive environment where diversity is valued. All employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or any other characteristic protected by law

Job Title : Associate Specialist Grade – General Adult Psychiatrist Location : Atrom Mindcare, Epping, Essex - Predominantly on-site with a small number of pre-planned remote sessions Contract : Full-time or Part-time (flexible working considered) Reporting To: Clinical/Medical Director About Atrom Mindcare Atrom Mindcare is a modern, holistic and progressive psychiatric clinic based in Epping. We provide high-quality, evidence-based mental health care through a multidisciplinary approach, combining clinical excellence with innovative technologies. We are a Designated Body and place strong emphasis on clinician development, wellbeing, and high standards of governance. Role Overview We are seeking a motivated and compassionate Associate Specialist Grade General Adult Psychiatrist to join our growing service. The post-holder will work primarily on-site and contribute to both NHS and private services, with opportunities to develop specialist skills in neurodevelopmental psychiatry and interventional treatments. Key Responsibilities Clinical Duties Conduct Adult ADHD assessments for NHS patients referred via the Right to Choose (RTC) pathway o Prescribe and manage medication for ADHD under the titration pathway, where clinically indicated o Undertake Adult ASD diagnostic assessments in line with recognised standards o Deliver Deep rTMS (repetitive Transcranial Magnetic Stimulation) using BrainsWay technology for private patients with: o Treatment-resistant depression o Obsessive Compulsive Disorder (OCD) o Provide high-quality, patient-centred psychiatric care in line with GMC and Royal College of Psychiatrists guidance Multidisciplinary & Professional Responsibilities o Participate in MDT meetings, case discussions and service development o Engage in clinical supervision, annual appraisals, and revalidation processes o Maintain accurate and timely clinical documentation (with administrative burden minimised through Heidi AI) o Contribute to a culture of learning, quality improvement and clinical governance Training & Support o Full training provided in Deep rTMS and BrainsWay technology o Access to clinical supervision, peer support, and structured appraisal o Support for professional development within a designated body framework Person Specification o Essential § GMC registration with licence to practise § Experience working in General Adult Psychiatry § Competence in psychiatric assessment, diagnosis and medication management § Ability to work effectively within a multidisciplinary team § Commitment to high standards of clinical care and patient safety o Desirable § Experience in Adult ADHD and/or ASD assessments § Experience prescribing ADHD medications § Interest in interventional psychiatry or neuromodulation treatments § Section 12 approval (or willingness to obtain) What We Offer o Flexible full-time or part-time working arrangements - working as an employee. o Reduced administrative workload through AI-supported documentation o Supportive, forward-thinking clinical environment o Opportunities to develop specialist interests and new skills o Modern facilities and access to innovative psychiatric treatments Equal Opportunities o Atrom Mindcare is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates.

Clinical AI Author – Specialist Physicians (ACAI Program | United Kingdom) Company MetaQare Global Holdings Location: Remote (United Kingdom) Type of Collaboration: Consulting / Independent Professional Engagement Company Address: MetaQare Global Holdings 254 Chapman Rd, Ste 208 #24871 Newark, Delaware 19702, USA Position Overview MetaQare is selecting a limited group of 100 highly respected and influential specialist physicians in the United Kingdom, including Consultants, Clinical Leads, Heads of Department, Medical Directors, Academic Clinicians, and recognised clinical opinion leaders, to join its international program Authors of Clinical AI (ACAI). ACAI is an elite global medical collaboration in which experienced physicians contribute their clinical reasoning, guideline-based expertise, and real-world medical judgment to the development of transparent, explainable, and evidence-based Clinical AI decision models. This is not a traditional employment position. It is a high-level professional collaboration designed for senior physicians with established clinical authority who seek intellectual leadership, international visibility, and lasting impact in the evolution of Clinical AI. Participants act as Clinical AI Authors, directly shaping a new generation of physician-led, ethically grounded clinical intelligence. Your Role as a Clinical AI Author As a Clinical AI Author, you will assume a senior scientific and strategic expert role, including: • Contributing to the design, structuring, and validation of clinical decision-making models within your specialty., • Translating evidence-based UK clinical practice (NICE guidelines, Royal College standards, NHS frameworks, and international guidelines) into structured, explainable decision logic., • Reviewing anonymised clinical cases and participating in senior-level, interdisciplinary peer-review processes., • Collaborating closely with MetaQare’s medical, scientific, regulatory, and technology teams., • Ensuring clinical rigor, traceability, explainability, and ethical integrity of all models., • Your clinical expertise is transformed into a digital clinical decision model reflecting your diagnostic and therapeutic reasoning., • Your judgment supports diagnostic pathways, risk stratification, and treatment decisions with full explainability and auditability., • You receive royalties linked to the validated clinical use of the model you help develop., • Your name becomes part of a select group of 100 physician pioneers shaping the future of Clinical AI in the United Kingdom., • MBBS / MBChB (or equivalent medical degree)., • Full registration with the General Medical Council (GMC)., • CCT (Certificate of Completion of Training) or recognised specialist registration., • Minimum 5 years of independent consultant-level clinical practice., • Preferably experience in leadership roles (Clinical Lead, Consultant, Medical Director, Academic Lead, etc.)., • Strong evidence-based clinical reasoning aligned with NICE and Royal College guidance., • Recognised as a reference expert within your specialty., • Demonstrated interest in medical innovation, Clinical AI, and decision-support systems., • Ability to collaborate as an independent medical consultant. We are seeking senior specialists across multiple disciplines, including but not limited to: Cardiology · Oncology · Dermatology · Gastroenterology · Gynaecology · Neurology · Endocrinology · Paediatrics · Allergy & Immunology · Respiratory Medicine · Internal Medicine · Psychiatry · Rheumatology · Trauma & Orthopaedics · General Surgery · Urology (Additional specialties are welcome.) What MetaQare Offers • Participation in the first global network of physician-developed clinical intelligence., • Comprehensive scientific, ethical, regulatory, and technological support., • Author agreement with a long-term royalty-based compensation model., • International visibility through the Global Medical Innovation Panel. MetaQare was founded with a clear mission: To preserve and scale clinical knowledge across time, institutions, and borders. For the first time, medical expertise can be digitally amplified without compromising scientific rigor, ethics, or transparency. Physicians who join ACAI do not work for AI — they define it. Application Process Please submit your CV along with a brief description of your specialty and current leadership role via LinkedIn Recruiter. Applications are reviewed on a rolling basis by the MetaQare Clinical Committee. 🔗 More information: 📩 Contact:

Join Our Dynamic Team in the Pharmaceutical Industry! Are you an enthusiastic engineer with a passion for medical technology? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you! Our client is seeking a Product Support Installations Engineer for a fixed-term contract of 6 months. This role offers a competitive daily rate ranging from £200 to £250. Key Responsibilities: • Undertake on-site support visits for installations, de-installations, and relocations of critical instruments., • Deliver high-quality installations while adhering to customer policies and safety standards., • Engage with customers to address queries and ensure effective communication with the wider business., • Maintain calibrated tools and equipment, ensuring compliance with service activities., • Provide first-level troubleshooting support, using your technical skills to solve issues promptly. What We’re Looking For: Essential Qualifications: • A qualified engineer in electrical engineering, medical technology, or a relevant Biomedical Science degree., • Full UK/EU driving licence and a valid passport for overseas training. Core Competencies: • Strong electrical, electronic, and mechanical understanding., • Proven ability to manage personal time and prioritise tasks effectively., • Excellent communication skills, both written and verbal, with a flair for teamwork and collaboration., • A logical, process-driven mindset with an attention to detail., • Enthusiastic about challenging technologies, including robotics and medical issues. Desirable Skills (but not essential): • Initial experience in a medical technical environment., • Familiarity with medical analytical systems and quality assurance., • Experience with Customer Relationship Management (CRM) tools and web delivery applications., • Customer-facing engineering support experience. Why Join Us? • Be part of a collaborative team that values integrity, courage, and passion., • Gain exposure to cutting-edge technologies in the diagnostics industry., • Opportunities for personal growth and professional development through structured training., • Enjoy a supportive work environment with a focus on continuous improvement. Who You Are: • A quick learner with a curious mind, eager to innovate and contribute ideas., • Resilient and adaptable, thriving in a changing environment., • Committed to achieving results and accountable for your commitments. Note: This position requires regular overnight stays throughout the UK and Ireland. Ready to Take the Next Step? If you’re excited about joining a team that makes a difference in the healthcare sector, we want to hear from you! Apply now to embark on a fulfilling journey with us. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Application Engineer - Connect Fibre £40,000 pa plus benefits Work from Home The Role Founded in 2020 by a team of like-minded, very experienced telecoms professionals, we have one vision; to deliver. We are a rapidly growing startup with a bold plan for the rapid rollout of multi-gigabit full-fibre broadband networks and services to communities across the UK. We are seeking a motivated and detail-oriented Application Engineer to join our dynamic team supporting the development, implementation, and maintenance of software applications. Working closely with other engineers and cross-functional teams you will ensure the successful delivery of high-quality solutions that meet business and customer requirements. This is an excellent opportunity to play a big part in our transformation plans. Duties and responsibilities • Design and implement backend services and integrations using Python and modern frameworks., • Build and maintain frontend applications using PHP, JavaScript/TypeScript and frameworks like Angular or Vue., • Troubleshoot and resolve complex technical development issues, providing timely and effective solutions., • Contribute to the creation and maintenance of technical development documentation, including user guides, system documentation, and design specifications., • Conduct regular code reviews to maintain code quality, performance and adherence to coding standards., • Work closely with other engineers, product owners, and other stakeholders to understand project requirements and contribute to the design and development process., • Suggest and implement improvements to the development process, ensuring efficiency and quality in application delivery., • Working closely with the wider Technology team to align system direction and deliver improvements., • Helping shape technical decisions and taking part in solution design discussions. Qualifications and Experience A developer with a proven track record in supporting successful development projects, involved in the full development lifecycle from analysis to development. • Proficiency in at least one programming language - Javascript, Python, PHP, • Understanding of web technologies (HTML, CSS, JavaScript) is a bonus, • Experience with Wordpress and WooCommerce would be beneficial, • Familiarity with software development methodologies (Agile, Scrum, Devops etc.), • Experience of Cloud infrastructures Azure or AWS, • Working experience of API and REST API integrations, • Strong analytical and problem-solving skills to identify and mitigate development risks effectively, • Experience of development and integration of SAAS applications, Hubspot beneficial but not essential, • Knowledge of geopandas, numpy, node or SQL is desirable but not essential, • Experience with GIT and Docker processes beneficial, • Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders Personal Profile & Working Conditions Location: Candidates must be currently resident in the UK and with either UK citizenship or indefinite leave to remain. Candidates will: ▪ Be self-starters, able to demonstrate enthusiasm, tenacity and the ability to prioritise tasks in a rapidly changing environment. ▪ Be able to work effectively in a remote/hybrid working environment with minimal day-to-day supervision. ▪ Be able to demonstrate the ability and willingness to work in a dynamic, rapidly growing organisation. ▪ Be able to collaborate effectively across the organisation. Effective communication is essential. Connect Fibre operates a hybrid working model with main emphasis on home working with intermittent visits to company office locations, in particular the main office in London. Measured on Performance evaluation will be based upon: ▪ Productivity and specific targets to be agreed collaboratively with line manager ▪ Quality of work and feedback from peers and colleagues ▪ Delivery of systems and services within agreed organisation and budget constraints ▪ Collaboration and skills as a team player. ▪ Innovation and creativity. Direct reports • This role reports directly to the Head of Systems Development. The Rewards • Salary: £40,000 per annum, • 25 days holiday plus Bank Holidays plus Birthday Off (pro-rata), • Company Pension Contribution, • Private Medical and Dental package, • £1,500 Employee Referral Scheme, • Family Friendly Support Package Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.

CRM Development Engineer Connect Fibre Work from Home £60,000 Per Annum Plus Benefits Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview Reporting to the Head of Systems Development this is a hands-on delivery role focused role that will take ownership of CRM design, build, maintenance and optimisation — with a strong emphasis on data architecture, integration, and system evaluation and automation. You will take a leading role in scaling, improving and automating the various applications and systems that support our business and improving the handling, accuracy and availability of data across the business. Working closely with the Systems Architect, you will engage with cross departmental stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, governance, integration and automation projects. Key Responsibilities: • Oversee the day‑to‑day management and strategic development of the organisation’s CRM platform and connected SAAS systems., • Collaborate with stakeholders across the business, acting as the key point of contact for CRM performance, enhancements, process improvements, governance, and integration projects., • Translate business requirements into system specifications, process flows, and configuration documentation., • Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups., • Create and maintain comprehensive documentation, including architecture diagrams, high-level and detailed designs, configuration, and user guides, • Plan and manage system integrations, connecting or CRM (HubSpot) with key business tools and platforms., • Analyse current business processes and identify areas for optimisation through configuration or automation., • Ensures all changes follow the change management process and have been communicated to stakeholders., • Support change adoption, ensuring colleagues understand and embrace new systems and ways of working., • Coordinate system testing, user acceptance testing (UAT), and training activities., • Provide day-to-day application support, troubleshooting, and issue resolution., • Ensure GDPR and data governance standards are upheld at all times., • Stay up to date with HubSpot product updates and best practices. The Candidate: • Minimum of three years CRM experience in a development and/or systems administration role., • Proven success in CRM implementation and configuration projects., • Solid understanding of CRM architecture and database structures., • Experience using APIs or middleware (e.g., Zapier, Make, or custom integrations) would be beneficial but is not essential., • Proactive, highly organised, and able to manage multiple projects.., • Experience working within Agile and DevOps teams. Experience with Azure DevOps for CI/CD and backlog/progress tracking., • Excellent communication skills with the ability to liaise directly with stakeholders to gather and refine requirements., • Familiarity with modern telecom/ISP BSS/OSS standards and systems, • Strategic thinker coupled with excellent analytical and problem-solving skills., • Ability to work both independently and as part of a team. The Rewards: • Salary: £60,000 per annum, • 25 days holiday plus Bank Holidays plus Birthday Off, • Company Pension Contribution, • Private Medical Package, • Private Dental package, • £1,500 Employee Referral Scheme, • Family Friendly Support Package, • Influence key transformation projects, including OSS integrations and a new eCommerce platform, in a growing UK broadband business. Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, apply here or send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud. We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com As a Solution Engineer you will join Flexera’s talented, dynamic EMEA Pre-Sales organisation. You will partner with the Field Sales team and work with customers on identifying business issues Flexera can solve. The Solution Engineer is an integral part of the Flexera account team who can discuss the value and collaborate on revenue-generating strategies and opportunities. You will lead the technical strategy to drive successful Proof of Value’s and implement best practices, ensuring smooth transitions from Sales to Customer Success. Additionally, you will actively participate in various projects aimed at enhancing the overall sales process. Main Responsibilities • Partner with sales representatives, other solution engineers & architects, as well as other, • Revenue team members to drive revenue for Flexera across Enterprise opportunities, • Participate and lead discovery calls to uncover what the customer is looking to solve, • Produce and deliver customer demonstrations, technical presentations, and proof of concept activities, • Contribute to RFI/RFP & security questionnaire responses, • Provide insight from the field back to product management and engineering, • Contribute to best practices for POC processes, sales to CSM handoffs, and the development of successful customer roadmaps for success Experience You will come from a pre-sales, customer success, and/or consulting background most likely working for a software vendor, partner or software division of a large multinational IT company that has adopted insights or a value-based approach to selling. Your domain expertise will include some or all the following: • Data normalization for IT Asset Management, • Software license optimization, • Application lifecycle management, • FinOps, Cloud Cost, Cloud Optimization or Cloud Management Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all. We encourage candidates requiring accommodations to please let us know by emailing .

Where purpose meets career Diverse Project Exposure: • End‑to‑end ownership of technical solution design and delivery for client engagements., • Design and delivery of client‑facing digital solutions, powered by AI including Agentic, and secure by design including the use of Sovereign components as required., • Responsibility for owning and driving technical delivery., • Mentoring junior team members as part of solution delivery. Professional Development: We prioritize career advancement within a collaborative team environment. Whether you are looking to move into leadership or deepen your technical expertise, we provide the support to help you achieve your career goals. About Atos Amplify We partner with business leaders to amplify impact and deliver measurable business outcomes with resilience and certainty - leveraging human experience, AI -powered insights, and deep industry expertise. Our consulting and advisory services support our customers confidently navigate a digital transformation journey to embrace a digital future beyond technology - delivering measurable value, operational efficiency that drives ROI and long-term impact. The Role We are seeking an experienced Consulting Solution Architect to join the Architecture practice within Atos Amplify UK&I. The role combines client architecture advisory, solution design, and technical delivery accountability across complex digital transformation programmes. You will lead technical workstreams, shape solution architectures, manage senior client relationships, and contribute to the growth of the practice. You will bring a strong passion for delivering digital transformation through architecture, designing solutions that can be successfully implemented within client contexts. You are an experienced problem‑solver who thrives in complex, ambiguous environments, works confidently in regulated industries, and engages senior stakeholders with clarity, credibility, and authority, supported by a strong interest in architecture development and emerging digital technologies. Skills we can’t do without: • Experience designing and delivering solutions on hyperscaler platforms such as Azure, AWS, or Google Cloud., • Ability to design solutions encompassing applications, cloud, and integration architectures, including microservices, APIs, and event-driven systems., • Good understanding of AI concepts, architectures and integration patterns, including Agentic, MLOps and data pipelines., • Good understanding of security & compliance requirements including how they are applied to solution design and delivery., • Strong client-facing consulting skills, including workshop facilitation and hypothesis-led analysis., • Experience delivering digital transformation projects across waterfall and agile methods., • Experience with resolving complex technical challenges balancing architectural purity with delivery constraints, • Experience with TOGAF (or equivalent) and ArchiMate modelling, • Public sector delivery experience or experience within a regulated industry. Additional Requirements: • UK mobility required, with regular client-site engagement., • Security clearance, or eligibility and willingness to obtain higher clearance. Working Model: Hybrid working model with a balance of client site, office, and home working. Benefits: • Pension Scheme - contributions matched up to 10%, • Private medical cover, • Income Protection, • Life Assurance, • 25 days paid leave + National Holidays, • Flex benefits program

The Service Sales Leader is responsible for leading and supporting the service sales function across the European Business region, driving revenue through service contracts, lifecycle agreements, and service-related commercial opportunities. The role focuses on managing a team of service sales professionals to convert systems approaching the end of warranty into service agreements, supporting pricing discussions, and identifying opportunities for upselling services and upgrades. The position works closely with service operations and commercial teams to ensure a consistent and effective approach to service sales across the region. As part of the Service Leadership group, the role contributes to service sales planning, supports forecasting activities, and helps drive consistent processes and performance across the service sales function. The role requires a structured and methodical approach to managing opportunities, tracking performance, and ensuring the team delivers against defined targets. Main Responsibility Service Sales Team Leadership • Lead and support a team of service sales representatives across the region., • Set clear targets and expectations for service contract sales and renewals., • Monitor team performance and provide regular coaching and guidance., • Conduct performance reviews and support individual development plans., • Promote accountability and a results-driven team culture. Service Contract Sales & Conversion • Support the conversion of systems approaching end-of-warranty into service contracts., • Guide the team on pricing approaches for multi-year service agreements., • Ensure consistent handling of service contract opportunities across different markets., • Support negotiations and customer discussions where needed. Forecasting & Pipeline Management • Maintain visibility of the service sales pipeline across the installed base., • Support forecasting of service contract revenue and renewals., • Track opportunities and ensure accurate reporting within CRM systems., • Provide regular updates on pipeline status and sales performance. Upselling & Service Revenue Growth • Identify opportunities to increase revenue through extended warranties and additional service offerings., • Support the team in identifying and progressing upsell opportunities., • Encourage a proactive approach to customer lifecycle management System Upgrades Support • Work with commercial and service teams to identify upgrade opportunities within the installed base., • Support the development and tracking of upgrade-related opportunities., • Assist in aligning service sales activities with broader commercial plans. Process & Ways of Working • Help develop and implement structured processes for service sales activities., • Ensure consistent use of CRM tools and reporting systems., • Improve processes to make service sales activities more efficient and easy to manage., • Support the introduction of standard approaches across the region. Cross-Functional Collaboration • Work closely with service operations, field service, and commercial teams., • Ensure alignment between service delivery and service sales commitments., • Support resolution of customer issues that impact service contracts or renewals. Customer Service Leadership Team Contribution • Contribute as part of the European Customer Service Leadership group., • Provide updates on service sales performance, risks, and opportunities., • Support broader service initiatives and continuous improvement activities. Basic requirements: • Bachelor’s degree in business, engineering, healthcare technology, or a related field, or an equivalent combination of education and relevant professional experience., • 3–6 years of experience in service sales, contract sales, or related commercial roles., • Experience working with service contracts or lifecycle service offerings., • Previous experience in a team leader or senior sales role., • Strong organizational and pipeline management skills., • Good communication and stakeholder management abilities Desired requirements: • Experience in medical imaging, healthcare technology, or capital equipment industries., • Experience working across multiple European markets., • Familiarity with CRM systems and sales reporting tools., • Ability to work in a structured and process-driven environment., • Strong commercial awareness with the ability to identify upsell opportunities

This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape evolution. The Opportunity Worldline is looking for a highly-skilled Service Manager to contribute to Worldline’s growth and position in UK rail. When running a UK rail ticket retailing service in Worldline, you are part of a dynamic, high-performing team that delivers innovative services to the rail industry with a deep understanding of rail processes, systems and data. Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. If you have a passion for Service Management, contact us: we are ready to welcome you to the team! Day-to-Day Responsibilities • Developing client relationships with a view to long term growth and promote Worldline and its products, • Develop intimate knowledge of Worldline products and environments specific to your role., • Act as a point of contact for all customer queries and escalations, • Monitor calls to ensure all contractual SLA’s are met., • Liaise with internal teams to ensure productivity to achieve said SLA’s, • Develop good working relationships with internal teams, • Escalate any concerns regarding process and personnel to Senior Managers, • Work as a team with other Service Managers, ensuring knowledge share, • Ensure period reporting is supplied as per contract to the customer, • Perform trending to identify any potential issues, • Identify any process improvements, • Working with Service Line Managers to ensure that these improvements are discussed, valid and implemented, • Manage regular service calls with the customer Who Are We Looking For We look for big thinkers. People who can drive positive change, step up and show what’s next – people with passion, a can-do attitude and a hunger to learn and grow. In practice, this means: • You have 5+ years of experience as a Service Manager in the information technology sector managing multiple projects simultaneously, • Strong financial and analytical skills, • Excellent written and verbal presentation skills, • Excellent client-facing and internal presentation skills, • Ability to perform well under pressure; ability to adhere to deadlines, • Results oriented with a hands-on mentality, • Understanding of the UK Rail Industry Perks & Benefits At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also: • Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide., • Work with inspiring colleagues and be empowered to learn, grow and accelerate your career, • Have 25 days holiday + bank holidays, • Have employee private medical cover, access to a virtual GP service, • Access to discounts and cash backs on shopping *, • Purchase a range of flexible benefits through salary sacrifice, • Have Income protection @ 67% of base salary for 5 years, subject to Ts & Cs, • Have a Life assurance – 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme, • Have Pension – the company will match contributions up to 10% Shape the evolution We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, a can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. Learn more about life at Worldline at ___ We are proud to be an Equal Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

Head of AI is seeking exceptional leaders to join our network of fractional Heads of AI. Our mission is to help Biotechnology and life sciences organisations evolve into AI-enabled institutions — embedding AI strategically across their research, development, operations, and decision-making. We are looking for individuals who combine deep technical fluency with board-level leadership, capable of guiding organisations as they adopt and scale the new era of generative and agentic AI. We work with organisations across biopharmaceuticals, drug discovery, genomics, clinical research, digital health, and medical devices, typically ranging from £20m–£500m+ in revenue. These organisations face increasing pressure to accelerate innovation and improve patient outcomes while maintaining strong governance, regulatory compliance, and data integrity. Our fractional Heads of AI support leadership teams in embedding AI capabilities that improve R&D efficiency, strengthen decision-making, and unlock new scientific and commercial value. We recognise that few professionals have completed a full AI transformation in life sciences. Therefore, we seek leaders with proven experience in digital, data, analytics, or operational transformation who are now applying that expertise to AI-led change. You understand how to translate ambition into action — guiding organisations through the cultural, operational, scientific, governance, and regulatory shifts required to unlock AI’s potential. What We Are Looking For: AI-Driven Business Transformation Leaders: Proven experience leading complex transformation programmes where technology, data, and innovation reshaped business performance. Able to apply that experience to the generative AI era — guiding biotech and life sciences organisations through the shifts required to become AI-enabled. Can connect earlier digital, analytics, or automation expertise with today’s agentic and generative AI capabilities. Deep Technical Fluency: Fluent in modern AI ecosystems including generative AI, agentic systems, AI copilots, and orchestration frameworks (e.g. LangChain, AutoGen, CrewAI). Understands how to combine traditional ML, analytics, and scientific data systems (e.g. genomics, clinical, real-world data) with emerging AI architectures to deliver measurable value. C-Suite and Board-Level Communicators: Able to simplify complex AI and scientific topics for executives and align AI investments with organisational strategy. Confident advising CEOs, CTOs, Chief Scientific Officers, and Boards on strategy, risk, governance, and ROI. Change Leaders: Strong stakeholder engagement and ability to drive adoption. Skilled in mentoring teams, developing AI literacy, and ensuring responsible AI practices. Understands data governance, regulatory requirements (e.g. GxP, FDA/EMA), and human-in-the-loop design needed for AI success in life sciences. Entrepreneurial Mindset: Thrives in ambiguity and fast-paced environments. Curious about new AI tooling and pragmatic about implementation. Focused on delivering measurable outcomes through experimentation and iteration. What We Are Not Looking For: • Legacy executives without hands-on AI or GenAI understanding, • Academic or research-focused professionals without applied business outcomes, • Technologists who lack leadership or transformation delivery experience, • Consultants who only advise but have not led execution, • Corporate-only leaders reliant on large structures Desired Profile Summary The ideal candidate will serve as a Fractional Head of AI / AI-Driven Transformation Leader, focused on helping biotech and life sciences organisations design and execute end-to-end AI strategies, roadmaps, execution plans, and governance frameworks. They will bring 10–20+ years of experience across AI, data, digital transformation, analytics, or life sciences innovation, with a proven ability to translate technology into measurable scientific and commercial outcomes. They are experienced transformation leaders — such as Heads of Data Science, Chief AI Officers, AI Strategy Leads, or Digital Transformation Leaders — who have evolved beyond model development into organisational change and value delivery. Candidates with a data science or bioinformatics foundation are welcome, provided they demonstrate fluency in modern AI technologies (LLMs, copilots, orchestration frameworks) and executive-level influence. They thrive in fractional roles (1–5 days per week) and bring an entrepreneurial, adaptable, and outcome-driven mindset. We welcome applications from professionals passionate about helping life sciences organisations harness AI responsibly and at scale.

Make the Move to Tasmania, Australia! Radiology Tasmania are seeking experienced and suitably qualified Radiographers to relocate to Australia on either a temporary basis (Subclass 417 Working Holiday Visa) or permanently (Sublass 482 Skill Shortage Visa). With vacancies available in Hobart or Launceston, you are sure to find your ideal Australian location. With relocation and migration support available, the time is now to make your move down under! About You As an experienced Radiographer you will be able to work independently, as well as the ability to work collaboratively with a diverse range of health professionals and corporate staff. You are passionate about patient care and are solutions focused, you strive for continuous improvement, demonstrated by your knowledge of new advancements and techniques. Modality experience across X-Ray alongside CT and/or MRI is preferred. With full-time opportunities available across our 5 clinics in the state. You will also meet requirements for; • Accreditation with the Australasian Society of Medical Imaging and Radiation Therapy (ASMIRT), • Accreditation with the Australian Health Practitioner Regulation Agency (AHPRA), • Working Holiday Visa (Subclass 417) or Temporary Skill Shortage Visa (Subclass 482) What we can offer • Support with relocation and visa sponsorship, • Opportunities to relocate to other Integral Diagnostics (IDX) sites in QLD, VIC, SA and WA after 24 months of working in Tasmania, • The chance to develop your skills and work alongside best-in-class teams, with upskilling in CT and MRI available. About Us At Radiology Tasmania we are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging. We are a part of the Integral Diagnostics (IDX) community, which is a network of community-based medical imaging clinics across Australia and New Zealand including the brands: Capital Radiology, Future Medical Imaging Group, Lake Imaging, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology, APEX Radiology and more. We're a team of over 3000 employees across 150 clinics, filled with experienced staff who put people first. Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff. To Apply If you have any questions or require any adjustments within the recruitment process, please reach out to We are part of the Circle Back Initiative, and we are committed to keeping you informed of your progress either via phone or email after the application close date.

Trainee Surveyor The Army - United Kingdom From £26,334 a year Be at the heart of building projects across the world. As a full-time soldier, entry-level Surveyor in the British Army, youll: • Help on building projects such as new bases, runways and more, • Use the latest technology to map out the construction sites and create designs, • Get first-class training in technical drawing, surveying, IT and more, • Work all over the world on projects from combat to disaster relief Set yourself up for life. From the start of your training, youll earn £26,334 a year which will go up as you progress in your career. Youll also receive 30 days annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30am to 5pm, Monday to Friday. From your very first day of training with us, youll be gaining transferrable skills skills that could set you up for life. You dont need to know how to do the job before you get here, because well give you all the training you need. Youll even get to travel the world, taking part in the Armys adventurous training, and spending dedicated time playing the sports you love. Get skills, get qualified, get confident. You Belong Here. JBRP1_UKTJ

Mobile LCV Technician / Vehicle Technician Interested in this role You can find all the relevant information in the description below. Location: Derby Salary: Dependent on qualifications & experience Sign-on Bonus: £1,500 Hours: MondayFriday, 7:30am4:00pm (Flexible working as long as 42 hours are completed no weekends or bank holidays) Were looking for a skilled vehicle technician to join our client in Derby as a Mobile LCV Technician. This is an excellent opportunity for a vehicle technician who enjoys independence, variety, and the chance to develop their career with full HGV training and a clear route to Master Technician level. Why This Role Stands Out • £1,500 sign-on bonus, • Fully equipped mobile service vehicle, • LCV-focused role with optional HGV training, • Progression pathway to Master Technician, • No weekends or bank holidays, • Flexible working hours, • Excellent benefits: private medical, life assurance, pension, discounts, cycle-to-work, 33 days holiday (increasing with service)Key Responsibilities, • Diagnose, repair, and maintain Light Commercial Vehicles, • Carry out mechanical and electrical work including engines, transmissions, brakes, suspension, and diagnostics, • Complete routine servicing, inspections, and preventative maintenance, • Use diagnostic equipment to resolve complex faults, • Maintain accurate job cards and service documentation, • Communicate professionally with customers, • Ensure a safe and tidy working environment, • Stay up to date with modern vehicle technology and repair methodsRequirements, • Level 3 Light Vehicle Maintenance & Repair, • Strong diagnostic and problem-solving skills, • Full UK driving licence, • Confident working independently in a mobile roleAdditional Training & Benefits, • HGV training (Class 1 & 2), • Structured development to Master Technician, • Enhanced holiday entitlement, • Health cash plan

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do * Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. * Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. * Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Strategic Buyer (Software) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you a strategic, commercially sharp procurement professional ready to take ownership of high impact software and technology categories? At Microlise, were looking for a Senior Strategic Buyer who thrives on autonomy, enjoys solving complex challenges, and wants to play a key role in a growing, innovative organisation. If youre already operating confidently at a senior level, particularly across software, SaaS, and indirect procurement. This is an opportunity to step into a role with genuine influence, visibility, and strategic impact. Why this role? Youll shape category strategies, deliver measurable savings, and partner closely with teams across IT, Product, Engineering, Finance, and Legal. This isnt just another procurement job. Its a role designed for someone who wants to make a tangible difference while continuing to grow their career. Youll also have opportunities to support and mentor others across the function. Not a step up, a step forward. But dont just take our word for it Heres what our Head of Procurement has to say about the team youd be joining: Were a strategic, high-impact procurement function that genuinely partners with the business to drive value, manage risk, and support Microlises growth. In this role, youll lead meaningful projects, collaborate with supportive colleagues, and contribute to continuous improvement across the function. If youre looking for visibility, purpose, and room to grow, wed be excited to welcome you. What youll be doing: Lead the sourcing, negotiation, and contract management of indirect, software, SaaS, and IT service categories. Develop and execute sourcing strategies that align with organisational goals around cost optimisation, risk mitigation, and technology enablement. Analyse spend, market trends, and vendor landscapes to identify savings opportunities and procurement efficiencies. Deliver measurable cost savings through strategic negotiation, supplier consolidation, and demand management. Implement total cost of ownership (TCO) methodologies to ensure long term value. Assess and manage supplier related risks, including commercial, operational, cyber security, data privacy, and regulatory compliance risks. Work closely with Legal, InfoSec, and Risk teams to ensure contracts and supplier engagements satisfy corporate standards. Build and maintain strong, strategic relationships with key software and technology suppliers. Lead supplier business reviews, performance assessments, and supplier development initiatives. Drive continuous improvement and innovation through collaborative supplier engagement. Serve as a trusted advisor to business units, providing guidance on sourcing options, commercial terms, and supplier capabilities. Partner cross functionally with IT, Engineering, Product, Legal, and Finance to support technology driven initiatives. Communicate procurement strategies, market insights, and recommendations clearly and effectively to senior leaders. Ensure adherence to procurement policies, contract governance, and approval workflows. Support the development and improvement of procurement processes and systems (e.g., contract lifecycle management, vendor onboarding). What were looking for: Proven experience as a Buyer/Senior Buyer within the indirect arena, software, SaaS, or technology centric organisation. Strong track record of delivering cost savings, optimising spend, and negotiating high value agreements. Deep understanding of indirect service agreements, software licensing models, cloud/SaaS contracts, and IT procurement practices. Demonstrated ability to manage supplier risk across commercial, operational, and compliance dimensions. Strong influencing, negotiation and communication skills with a proven track record of effective cost management and cost savings delivery Exceptional communication, stakeholder management, and relationship building skills. Strong analytical and commercial mindset with proficiency in data driven decision making. Ability to thrive in a dynamic, high growth environment while managing competing priorities. CIPS qualified or willing to work towards Good working knowledge of IT packages including Microsoft and ERP systems Confident outlook and a positive attitude to deliver departmental targets Able to deputise for the procurement manager if required Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, EddieStobart, Carlsberg, Waitrose and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Please note: The successful candidates job title will be Senior Buyer , in line with our organisational structure. TPBN1_UKTJ

A leader in medical technology is seeking a Sales Representative to join its Surgical Technologies Division in the United Kingdom.

A new opportunity has arisen for an accomplished Senior Designer to join a dynamic research and development team working on advanced visualisation technologies for minimally invasive surgery. The role offers the chance to shape innovative products enhancing safety and outcomes in the medical device sector, with scope for rapid professional growth. Position Overview Job Title: Senior Designer (Medical Devices) Salary: C £60,000, negotiable subject to experience Location:Nottingham (with hybrid/home working flexibility) Reporting to: Head of Research & Development Key Responsibilities Develop and iterate products for a novel surgical visualisation platform, from early-stage concepts to fully-fledged devices Generate creative solutions to complex design challenges through ideation and rapid prototyping Conduct hands-on prototype testing to assess strengths and weaknesses Prepare documentation for design control and validation processes Independently plan and manage individual programmes and contribute to R&D strategy Collaborate with internal management and external vendors within the development programme Assist with management and development of intellectual property Essential Requirements First or upper second-class degree in mechanical/biomedical engineering or industrial design Minimum two years' experience in medical device design, including work in ISO13485 environments and preparation of design control/validation documentation Highly creative problem-solving capabilities Desirable Skills and Personal Traits Advanced CAD/CAM skills (SolidWorks preferred) Experience with physical prototyping, manufacturing processes, and mould flow analysis Project planning and time management proficiency Strong presentation and communication skills for technical/non-technical audiences Ability to learn rapidly, self-motivate, and work independently Fluent in English, with excellent report writing and MS Office skills Forward planner, reliable, empathic communicator, and collaborative team player Willing and able to travel, flexible to occasional extended working hours, and possesses a clean or near-clean driving licence Career Development Potential for management responsibility and growth as the team develops Exposure to advanced R&D and collaboration with expert engineers and software professionals Application Process Applicants must be EU nationals or have permanent leave to remain in the UK. To apply, please submit a CV and portfolio of your work, if available. This is a unique chance to join an exciting start-up environment focused on innovation and high-quality results in medical technology development

Field Service Engineer – HVAC / Mechanical Salary: £34,000 – £36,000 + Overtime Job Type: Permanent, Full-Time Hours: 39 hours per week (Mon–Thurs 8 hours / Fri 7 hours) Overtime: Paid travel time + optional weekend work at x1.75 The Opportunity A leading global manufacturer within humidification and building services technology is looking to recruit a Field Service Engineer to join its UK service team. This is a fantastic opportunity for an engineer with experience in HVAC, building services, plumbing, compressors, water treatment or mechanical maintenance to join a stable organisation offering excellent training, long-term career development and specialist product expertise. You will be responsible for service, maintenance, fault finding and commissioning of specialist HVAC and humidification systems across a regional patch. Key Responsibilities Service, maintain and repair mechanical and electrical HVAC systems Fault finding and diagnostics on-site Commissioning and servicing specialist humidification equipment Provide technical support and maintain strong customer relationships Manage company vehicle stock, tools and spare parts Travel across a regional patch with occasional UK travel and overnight stays Requirements Mechanical engineering background Basic electrical fault-finding and wiring knowledge Previous field service / mobile engineer experience Strong problem-solving ability Full UK driving licence Desirable Experience Fully equipped company van, tools, PPE and stock Private medical insurance Company pension Life assurance & income protection Gym membership contribution Healthcare cash plan • Extensive training including:, • IPAF MEWP Operator Training, • City & Guilds Water Hygiene (WH005), • Specialist manufacturer product training, • Ongoing mentoring and technical development Additional Information • Mobile role covering a regional UK patch, • Occasional overnight stays required, • Saturday work optional (may be requested once per month during peak periods)

A leading UK university is looking for a Technical Manager to lead the technical services team at the Medical School. Candidates should have leadership experience, knowledge of clinical simulation, and familiarity with medical equipment.

We are looking for individuals with experience of technology transfer, intellectual property management and commercialisation of research in the medical, health and life science sectors. Senior Technology Transfer Manager – Medical Research. We work with senior level stakeholders in academia, the