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Who are we? We provide First Aid for Finances, helping people move from crisis to control. Our debt advice and solutions are clear, personal, and built around lasting outcomes, combining digital convenience with human care. We're a Manchester-based business with a national reach, on a path to become the UK's most trusted digital-first debt advice provider. Our culture is built on trust and respect. When our people feel valued, they pass that on to our customers. Why do we need you? The Performance & Development Leader is responsible for leading, developing, and inspiring a team of around 10 advisors in a fast-paced and growing financial services environment. This role is accountable for achieving strong team results through robust performance management, clear goal setting, coaching, and building a culture where people feel motivated and supported to deliver their best work. The leader will also play a key role in managing operational budgets, workforce planning, and recruitment, ensuring resources are aligned to business needs. They will foster clear communication, engage stakeholders effectively, and use problem-solving and critical thinking skills to remove barriers to performance. As MoneyPlus continues its transformation journey, this role will provide the leadership needed to guide the team through change while safeguarding customer outcomes and regulatory standards. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 25 days holiday allowance per year., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee. What do we need you to do? Key Responsibilities: • Lead and manage a team of c.10 advisors, setting clear expectations and holding the team accountable for delivering results., • Implement structured performance management, including 1:1s, observations, feedback sessions, coaching, and performance reviews., • Build a culture of continuous improvement, where high standards are the norm and success is recognised and celebrated., • Manage operational budgets and forecasts for the team, ensuring resources are allocated effectively and financial performance is reported accurately., • Monitor KPIs and operational MI, using insight to identify performance gaps, risks, and opportunities, and taking timely corrective action., • Provide day-to-day coaching and mentoring, enabling advisors to build competence, confidence, and career progression., • Lead team recruitment activity, onboarding, and workforce planning to ensure capability and capacity are in place to meet business needs., • Act as a role model for clear, open, and effective communication, ensuring information is shared in a way that keeps colleagues engaged and aligned., • Demonstrate strong problem-solving and critical thinking skills to address performance challenges and operational issues in a structured, evidence-based way. Shared Responsibilities: • Partner with senior leaders, L&D, and HR to align team capability with organisational needs and transformation priorities., • Collaborate with Compliance, QA, and Risk teams to ensure all performance activity aligns with regulatory and customer outcome standards., • Engage stakeholders across Operations, IT, and other functions to ensure barriers to performance are identified, communicated, and resolved collaboratively., • Contribute to wider business planning, sharing workforce insights and performance trends to inform operational and transformation strategies. What skills and experience do we need you to have? Essential • Proven experience leading teams in a reputable, performance-driven organisation., • Strong track record of delivering results through structured performance management, coaching, and development., • Experience managing operational budgets, forecasts, and reporting., • Demonstrated ability to lead teams through change and transformation., • Strong communication and stakeholder management skills., • Proven ability to solve problems and make decisions using data and critical thinking., • Understanding of FCA regulations, Consumer Duty, and working in a regulated financial services environment. Desirable • Experience in customer service, collections, or debt management., • Experience managing or leading in a contact centre environment, ideally within financial services., • Exposure to large-scale transformation or continuous improvement programmes. Our Values We’re Always Ready • Commercial Acumen – Understands how to allocate resources effectively to support lead conversion and P&L performance., • Proactive Leadership – Anticipates challenges, prepares the team effectively, and takes swift, structured action., • Financial & Resource Management – Manages budgets, forecasts, and workforce planning with discipline and accuracy. We Raise the Bar • Operational Leadership – Sets clear expectations, drives performance, and leads a culture of continuous improvement and accountability., • Critical Thinking – Uses data, analysis, and structured problem-solving to make sound decisions. We Work as One • Collaboration & Stakeholder Management – Works openly with colleagues and leaders across the business to align goals and remove barriers., • Communication – Shares information with clarity, ensures team and stakeholders understand priorities and progress. We Treat People Right • Customer-Centric Mindset – Ensures each customer receives clear, ethical, and supportive engagement tailored to their circumstances., • Coaching & People Development – Builds confidence and competence in individuals while maintaining a respectful and empowering leadership style., • Empathy & Respect – Leads with fairness, inclusivity, and care, supporting both individuals and the team through change. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

Vice President Roles – Tax Operations | Corporate Actions | Mutual Funds Wealth Services Platform | Custody & Asset Servicing Operations 📍 Manchester, UK (Hybrid – 4 days onsite) 💼 Full-time | Competitive salary + package 🏦 BNY Pershing – Wealth Services Platform About the Opportunity We are hiring Vice President (VP) level professionals across three key operational domains within BNY Pershing’s Wealth Services Platform. These roles sit within high-volume, regulated custody and asset servicing operations, supporting global clients across tax, corporate actions, and fund services. You will be responsible for leading operational teams, improving controls, driving efficiency, and ensuring accurate and timely client servicing across complex financial products and markets. 1. Vice President – Tax Operations What You’ll Be Doing • Oversight of global tax operations including withholding tax, reclaims, treaty relief, FATCA/CRS reporting, and 1446f processing, • Managing tax-related controls, reconciliations, and regulatory compliance requirements, • Ensuring accuracy of dividend taxation and income processing across jurisdictions, • Leading issue resolution, exception management, and client tax queries, • Driving improvements in tax processing automation and controls, • Partnering with compliance and regulatory teams on tax governance frameworks What We’re Looking For • Strong tax operations experience in financial services, • Knowledge of FATCA, CRS, withholding tax regimes, and tax reporting frameworks, • Experience with reconciliations and control environments, • Strong stakeholder management and operational leadership skills 1. Vice President – Corporate Actions What You’ll Be Doing • Leading end-to-end corporate actions processing (mandatory and voluntary events), • Ensuring accurate client event processing across custody platforms, • Managing operational risk, deadlines, and event reconciliation accuracy, • Acting as escalation point for complex corporate action events and client issues, • Driving improvements in automation, standardisation, and workflow efficiency, • Collaborating with custodians, agents, and internal teams What We’re Looking For • Experience in corporate actions or custody operations, • Strong knowledge of equities, securities processing, and market events, • Ability to manage high-volume, time-sensitive operational environments, • Strong leadership and stakeholder engagement capability 1. Vice President – Mutual Funds / Fund Services What You’ll Be Doing • Management of mutual fund operations including fund dealing, settlements, share class conversions, and AML due diligence, • Oversight of fund onboarding and fund manager account processes, • Ensuring accurate execution of fund orders and settlement activities, • Maintaining operational control models, MI, and performance reporting, • Managing client queries and fund-related escalations, • Driving process improvement and automation across fund operations What We’re Looking For • Experience in funds, asset management operations, or custody platforms, • Knowledge of fund structures, dealing cycles, and settlement processes, • Strong operational leadership and team management capability, • High attention to detail and strong reconciliation skills Why Join? • Work within a globally recognised financial institution, • Be part of a modernising custody and wealth services platform, • Lead operational teams driving real client and regulatory impact, • Exposure to automation, transformation, and AI-enabled operations Eligibility ❗ Applicants must have full, unrestricted right to work in the UK. Sponsorship is not available now or in the future. How to Apply 👉 Apply via LinkedIn 📧 award@atriumglobal.com 💬 Or contact directly for a confidential discussion

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE: Our Credit & Portfolio team sits at the heart of the business, overseeing all aspects of the customer journey from onboarding to recovery. You’ll join the DF Capital Lending Decisioning, Credit & Portfolio team with responsibility for the monitoring, analysis and optimisation of the SME & Consumer lending portfolio. The role focuses on assessing portfolio performance, identifying emerging risks and providing insights to support credit strategy, risk management and commercial decision making. You will be detail driven, diligent, meticulous, and considered in your approach, spotting, and escalating issues early to drive the best possible outcomes for the Bank and our customers. A good level of proficiency in using Microsoft PowerPoint, Adobe and other presentational materials is required. Key Responsibilities: Portfolio Monitoring & Reporting • Analyse the performance of the SME loan portfolio (arrears, defaults, recoveries, yields), • Produce regular MI packs for senior stakeholders, • Track key credit metrics such as PD, LGD, and EAD, • Monitor sector, geographic, and concentration risks Risk Analysis • Identify early warning signs of portfolio deterioration, • Conduct trend analysis across industries and borrower types, • Support stress testing and scenario analysis, • Assist in IFRS 9 provisioning and ECL modelling Data & Insights • Extract and analyse large datasets (Excel, SQL, Python), • Develop dashboards (using Power BI, Tableau), • Provide actionable insights to stakeholders Strategy & Decision Support • Support development of credit policies and risk appetite, • Evaluate new lending strategies and product changes, • Assist in pricing and profitability analysis Regulatory & Governance • Ensure internal Credit reporting aligns with regulatory expectations, • Support audits and maintain data quality Requirements • 3+ years in commercial lending (or similar roles) to small & medium sized businesses with experience in one or more of the following areas: inventory financing, dealer stocking, leasing, asset finance, trade finance or ABL, including invoice finance., • Ability to deliver against deadlines, articulate outputs from own analysis, recommendations and basis of decisions clearly and to a varied audience including SLT., • Writing comprehensive reports including the basis for your recommendations,, • You will have excellent attention to detail, with the ability to conduct detailed statistical analysis, interpreting and articulating meaningful information from trends and statistics., • Ability to work well on your own and as part of a team, building effective working relationships with colleagues across all areas of the business, and influencing others to take appropriate actions to address issues found. Essential • Experience in banking or financial services (SME preferred), • Strong Excel skills, • Understanding of PD, LGD, ECL, IFRS 9, • Strong analytical and problem-solving skills Desirable • SQL, Python or R experience, • Knowledge of UK regulatory environment preferred, • Experience in portfolio modelling or stress testing Qualifications • Degree in Finance, Economics, Mathematics or similar, • Professional qualifications (CFA, FRM, ACA, ACCA) desirable Benefits · Private medical insurance for you and your family · 10% Employer pension contribution · 30-day annual leave entitlement plus Bank/Public Holidays · Free Gym Membership · Discretionary annual bonus · Discretionary share awards · Life Assurance · Income Protection · Save As You Earn company share acquisition scheme. · Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles. · 3 days paid Volunteering leave to support our local communities. · Vibrant office location in the lively city centre of Manchester.

This wealth planning and employee benefits practice in Manchester is currently seeking an experienced employee benefits administrator to work as part of their busy team in their Manchester office (hybrid working).In this role you will work alongside employee benefit consultants and assist them with

As Financial Controller, you will take ownership of the Group financial control environment, reporting processes and external reporting requirements, whilst also working closely with senior leadership to improve MI, controls, processes and commercial insight across the business. Is based in or withi

Job Description We are now looking to recruit a hardworking, articulate individual to join our Transfer Out Department where you will play a key role in providing our award-winning service to our business. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across a variety of teams and inductions will take place for these roles three weekly. Key Accountabilities • Cleansing data to ensure that the Transfers Out Manager can provide the Head of Payments with detailed and quality MI across the department., • Review existing reports and data to make improvements on reporting., • Focus on FCA data requirements and ensuring that aged cases are regularly assessed, moved forward, and escalated where necessary., • Regularly review processes and procedures to identify risks and controls as well as improvements. A focus here will be on identifying trends and patterns to highlight areas of improvement., • To collaborate with the Transfers Out Manager and the teams to successfully implement RPA changes to existing processes., • To organise the work needed for regular audits carried out across the department including walk throughs and follow up work., • Review CASS breaches and complaints and assess systemic cause to identify any areas of improvement or training needs.

Purpose of the Role: To provide support to the Client Manager/Senior Client Manager and Commercial Director, in delivering innovative funding solutions and outstanding customer service to clients operating on factoring. Key Responsibilities: Main tasks To be 1st point of contact for clients on any operational query ensuring feedback from clients remain positive at all times. To liaise across offices and operational teams on a regular basis. To identify, check and clear all soundings within a timely manner. Process client payments. Any system training for the clients is to be carried out within 24 hours of pay out. Complete security reviews within one month of the due date. Review the Ideal dashboard weekly and correspond with the clients in regard to any reconciliation variances that are identified, with any concerning or persistent variances being communicated back to the CM or SM. Ideal contra matching to be reviewed quarterly to ensure the system is matching the correct debtors/creditors. Diarise all ongoing conditions set by the CM at take on, ensuring they are reflected on risk factor and update risk factor where required, this must be at least monthly. Log all management accounts and year end accounts into risk factor, chase MI monthly – ensure all financial information is scanned onto the client file. * Input D&B searches for top 5 debtors on Ideal clien...

This English and Maths Tutor role is perfect for someone looking to step away from the classroom and make a difference to the lives of disengaged, at-risk, and vulnerable learners. The successful tutor must be able to create, plan and deliver 1:1 tailored lesson to bridge gaps in KS3 or KS4 pupils education and boost engagement and attainment levels. At Prospero Teaching it is our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We are looking for English and Maths Tutor light0 who are eager to work with children and young people with a variety of learning needs with a creative, flexible and holistic approach to raise attainment and drastically improve the outlook of their educational journey. Contract/Position Details: · Location - Within the community or pupils home in Tameside · Position - English and Maths Tutor · Type of work - Contract · Start date - ASAP · Duration - Until the pupil can reintegrate into a new school placement · End date (if applicable) - Ongoing · Contract type - Temporary · Full-time/part-time - Part time (15 hours per week, per student) · Minimum rate of pay - GBP25+ per hour · Hours - Working hours can differentiate, depending on the convenient timings of the family Experience, Training and Qualifications of the English and Maths Tutor: · QTS or equivalent &mi...

My client is a growing legal firm based in the Wythenshawe area. Due to continued growth and expansion, they are seeking an experienced and driven Operations Manager. The Operations Manager is a senior operational role responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process – providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles. Responsibilities Responsible for the firm’s operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. * Leadership of other members ...

Accounts Assistant - Residential Lettings - Manchester Salary: £30,000 - £35,000 per annum Bonus Scheme | Hybrid Working | Benefits PackageOverview A fantastic opportunity for an experienced Accounts Assistant to join the sister company of one of the UK's largest banking groups. The company manages a large portfolio of Build-to-Rent (BTR) properties across the UK. This role plays a key part in ensuring the smooth day-to-day running of property finances, supporting both internal teams and customers to deliver a seamless and stress-free experience.Key Responsibilities • Processing daily rent receipts, maintaining accurate records and updating internal teams where required, • Completing daily client account reconciliations to ensure financial accuracy, • Supporting Property Managers with setting up and updating rental charges for new and existing customers, • Responding to rent account enquiries in a timely and professional manner, • Maintaining accurate ledgers across rent, deposits, service charges, and other income streams, • Preparing and processing supplier payments, ensuring invoices are correct, authorised, and allocated appropriately, • Processing refunds to tenants, suppliers, and other stakeholders as required, • Producing accurate operational reporting and management information (MI), • Supporting month-end processes, including reconciliations, re...

About the role We have a new opportunity for a pro-active and result-driven individual to join as a Financial Controller for TMS (Total Marketing Support), a unique and growing division of DS Smith, one of the largest packaging and display manufacturing company in Europe. Working closely with Group and Divisional Finance, the Financial Controller would be responsible for managing internal & external financial reporting, and ensuring effective governance & control is maintained across the business. This role is crucial in providing strong financial guidance to support the company's strategic growth and activities. Along with producing monthly reporting packs, this role will be focused on co-ordinating audits (both internal and customer), and liaising with stakeholders across the wider business to produce accurate, timely, value add MI. This is a varied role within the business unit and will drive a consistent approach to reporting, management packs and co-ordination of the annual budgets and quarterly re-forecasts, whilst supporting on projects, as part of the business growth agenda. This is a pivotal role within the team, which means that strong communication skills are critical, whilst being able to present information in a clear and accessible manner to a variety of audiences to be successful. You would also be managing a small team and support their growth and development within the business. We are seeki...

PMO Coordinator or PMO Analyst. PMO Coordinator | Professional Services / Technology | Remote | £400 - £500 day (Outside IR35). This PMO Coordinator role sits at the heart of a large-scale carve-out, supporting coordination across multiple workstreams and ensuring the successful delivery of key mi

Job Description Banyan Corn Exchange is now on the lookout for a Head Chef to join our amazing team! Who are we? Proud winners of Best New Site 2025 & Best Brand/Concept 2026 at the Publican Awards! Arc Inspirations is a successful bar group, currently operating 18 locations across the North, Mi

Amoria Group is seeking a motivated 360 Recruitment Consultant to develop an international desk focused on Engineering and Renewable Energy sectors in Europe.The role involves building and managing client relationships while delivering tailored recruitment solutions.Ideal candidates should have a mi

We're looking for a Micro Space Planner to join our Merchandising Team to help shape the way our stores are laid out, benefitting both our customers and the business. Evaluate effectiveness of merchandising planograms, in terms of sales, profit and customer availability to ensure effective use of mi

We're looking for a Micro Space Planner to join our Merchandising Team to help shape the way our stores are laid out, benefitting both our customers and the business. Evaluate effectiveness of merchandising planograms, in terms of sales, profit and customer availability to ensure effective use of mi

An exciting opportunity awaits a career-driven Science Teacher at a forward-thinking secondary school in Manchester.This role offers the chance to be part of a school investing in a new science block, providing ample opportunities for growth and progression.With excellent support for teachers and mi

Mark43 is approved to hire in Canada, the UK, and 40 U.AZ, CA (excluding San Francisco), CO, CT, DC, FL, GA, IA, IL, IN, KS, MA, MD, ME, MI, MO, NE, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA, and WI.Before applying to a remote role, please ensure that you are able to perform the positi

Must have 2+ years of experience.This contract pays approximately $9,733/month gross.Communicate functional changes and barriers to the care team to support care planning.Document evaluations, treatments, and outcomes in the medical record.Collaborate with the care team to coordinate therapy plans a

A pivotal role leading independent oversight of investment risk for the next phase of Northern LGPS’s development. Lead production of investment risk MI including VaR, tracking error and exposures. Collaborate with Enterprise Risk to ensure an integrated risk view.

I'm currently partnering with a global SaaS powerhouse in the HR and employment law space to appoint a commercially driven Head of Partnerships! This is a high-impact, board-facing role, central to an ambitious international growth strategy. If you thrive on building strategic alliances, influencing at senior level, and driving revenue through partnerships, this could be your next big move. Their technology-led platforms empower businesses with expert advice, smart software, and practical tools that make managing people simpler and safer. The brand is scaling rapidly, investing heavily in innovation, and expanding its partner ecosystem as a key growth channel. Reporting directly to senior leadership, you will take ownership of the partnerships strategy - growing existing alliances while securing new high-value national agreements. This is not a maintenance role. It's about commercial growth, strategic influence, and revenue impact. You'll work with: Trade Bodies Professional Associations Membership Organisations Introducer Networks Strategic Corporate PartnersYou'll shape propositions, negotiate commercial agreements, and ensure partnerships are activated effectively across sales and marketing. Day to Day Driving growth across existing strategic partnerships Securing new national partner agreements Engaging and presenting at board and executive level Negotiating and structuring introducer agreements Producing and presenting clear MI reports (weekly & monthly) Collaborating cross-functionally with sales, marketing and operational teams Delivering tenders and proposals to win new commercial agreements Acting as a true ambassador for the brand YOU? Proven success in partnership development and revenue generation Experience working with trade associations, federations or membership bodies Strong commercial acumen with board-level presentation skills Confident negotiator with the ability to close and nurture agreements Analytical mindset - comfortable with reporting and performance metrics SaaS, HR, employment law or professional services exposure advantageous (but not essential) Highly driven, results-focused and relationship-led This is a fantastic opportunity for a commercially minded partnership leader looking to step into a role with scale, visibility and genuine growth impact. 51662CC INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks servicenow and architect and strategy To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks servicenow and architect and strategy To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

The Customer Service Manager will oversee and enhance customer service processes within the financial services sector, ensuring a high-quality experience for clients. This role is ideal for someone with a strong background in managing teams and improving service delivery standards. Client Details Our client is a well-established organisation in the financial services sector, known for its commitment to delivering exceptional customer experiences. As a medium-sized company, they offer a collaborative and professional work environment. Description Lead, coach, and develop a team of up to 20 customer service/support colleagues, promoting a high-performance, customer-focused culture Set clear objectives, monitor performance, and deliver regular 1:1s, appraisals, and development plans Develop and implement customer experience strategies aligned with business objectives and FCA requirements Continuously review and optimise customer journeys to improve satisfaction, retention, and outcomes Leverage customer feedback, complaints data, and insights to drive ongoing improvements Ensure full compliance with FCA regulations, including Consumer Duty and Treating Customers Fairly (TCF) Foster a strong compliance culture, ensuring team understanding of regulatory obligations and customer outcomes Monitor customer interactions to ensure adherence to policies, scripts, and regulatory standards Own and drive fair, consistent, and effective customer outcomes Oversee complaint handling in line with FCA DISP rules and internal SLAs Implement and manage quality assurance frameworks to enhance service standards Monitor, analyse, and report on key KPIs (e.g., CSAT, NPS, first contact resolution, complaint volumes) Use MI to identify trends, inform decisions, and improve performance Identify inefficiencies and implement improvements to enhance customer and colleague experience Collaborate with cross-functional teams (Compliance, Risk, Operations, Product) to deliver change initiatives Identify, assess, and mitigate operational and conduct risks within the customer experience function Act as a key liaison for internal stakeholders, including Compliance, Risk, and senior leadership Communicate effectively across the organisation to align on customer experience priorities and regulatory expectationsProfile A successful Customer Service Manager should have: Proven experience in managing customer service teams within the financial services or a regulated industry. Strong understanding of customer service principles and best practices. Excellent problem-solving and decision-making skills. Ability to analyse data and implement effective solutions. Outstanding communication and interpersonal skills. Commitment to delivering exceptional customer experiences.Job Offer Competitive salary . Permanent role within the financial services industry. Opportunities for professional growth and development. Supportive and collaborative company culture. Based in a convenient location with excellent transport links.If you are a motivated Customer Service Manager looking to make a positive impact, we encourage you to apply. This is an excellent opportunity to further your career in the financial services sector

Delivery Engineer – LV/HV Senior Athorised Person Location: Salford, Oldham or Stockport Type: Permanent Staff or Contract Salary: Competitive Morson Talent are working in partnership with SP Electricity North West who are responsible for delivering power to over five million people. They're champions of the North West and are proud that it's their electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between. A key part of the UK's journey to net zero carbon is the revolution of their electricity industry to enable clean, green economic growth. As the North West's electricity network operator, it's their responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all. In December 2024, Electricity Norh West were proud to be named Utility of the Year by Utility Week magazine who said they punched above their weight and used innovation to solve some of the industry's most difficult challenges. Come and be part of the team and make a difference. The Role: As a Delivery Engineer you will be responsible for the successful delivery of a varied portfolio of work on the LV & HV distribution network to time, cost and quality targets; ensuring that all works are carried out in accordance with the relevant Health and Safety legislation and company codes of practice. In the event of a fault, you will be required undertake LV & HV switching to restore power to our customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions, challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead line refurbishment The management of both LV and HV faults, within unit cost and time constraints The Training and Development of colleagues, up to 11kV SAP and Field Control Acting as a mentor for less experienced staff Directing and managing the activities of industrial teams and contractors on site, providing operational support where required. This may involve checking that all internal staff on site have the correct skills, competencies and authorisations to carry out the work required of them, including the correct use of personal protective equipment (PPE); Ensuring contractor payments for third parties are justified, accurate and are dealt with in a timely manner Undertaking standby duties on a rota in accordance with the JNC agreement. Knowledge, Skills and Experience Hold a minimum of a HNC level qualification in Electrical Engineering, or equivalent (Essential) Hold LV authorisation, including LV Fault Management (Essential) Hold a minimum of 11kV SAP Authorisation (Essential) Hold 11kV SAP with Field Control Authorisation (Desirable) Demonstrate a high level of engineering experience and knowledge, in the fields of LV & HV Fault Management, Overhead Line construction up to 11kV, Underground Construction up to 11kV, Plant Maintenance, Plant Construction, New Connections up to 11kV and Protection testing Have a working knowledge of the relevant Codes of Practice and the Industry as a whole (Essential) Be able to work by yourself with a minimal amount of supervision and be responsible for managing capital, fault and maintenance targets and costs and producing reports as necessary Be proficient in MS Office with good analytical skills and with the ability to produce and interpret spreadsheets and to produce MI reports Have experience of training and mentoring engineering and industrial staff Be focussed on providing exceptional customer service Be an excellent written and verbal communicator; Hold a full UK driving licence (Essential ) The recruitment process for this vacancy is being handled by Morson Talent. By applying to this vacancy, you are consenting to have your personal information shared with Morson Talent. Your candidate experience is at the utmost importance to us. If you are not yet ready to apply but would like to discuss any of the above or require any reasonable adjustments (e.g. being able to apply in a different format), please contact to arrange a confidential conversation. TPBN1_UKTJ

LITIGATION SOLICITOR (CIVIL / REAL ESTATE) Our client is part of a group of companies, providing credit management and dispute resolution services to UK and international businesses. They are authorised and regulated by the Solicitors Regulation Authority. The wider Group operates to established governance, data protection and information security standards, including ISO-accredited frameworks. Role overview The role is central to the firms 2026 growth plan. The successful candidate will manage and support a mixed caseload of commercial and civil litigation, recovery actions, and real estate disputes, working closely with Directors and Heads of Department. The role includes supervising paralegals and contributing to trial and hearing readiness across the team as the firm expands its contentious offering. Key responsibilities Managing a caseload of commercial and civil disputes Commercial and civil litigation Contract claims, debt claims and performance disputes Misrepresentation, fraud and warranty/indemnity disputes Breach of supply and distribution agreements (UK and cross-border) Carriage, freight, demurrage/detention and related logistics disputes Cargo damage, shortage and delivery/acceptance disputes Real estate disputes Landlord and tenant disputes (commercial and residential) including arrears and enforcement of lease terms Boundary, title and property-related claims, including injunctions where required Construction/development disputes and related contractual claims Insolvency and enforcement Statutory demands and winding-up/bankruptcy processes (including contested petitions) Judgment enforcement strategy, asset recovery and cross-border support Drafting pre-action correspondence, letters of claim, pleadings, applications, witness statements and draft orders. Handling claims across intermediate and multi-track matters, managing directions, disclosure, evidence and trial preparation. Conducting case management and interim hearings, and other routine advocacy where appropriate. Liaising with clients and stakeholders (including carriers, freight forwarders, insurers, brokers and overseas counterparts), providing clear advice on merits, risk, costs and dispute strategy. Working with enforcement officers/HCEOs and the court service in relation to warrants, writs of control and other enforcement mechanisms, and coordinating cross-border enforcement support where relevant. Supervising and overseeing the work of trainees and paralegals on drafting, disclosure, bundle preparation and court/tribunal filings, including structured training and regular file reviews. Maintaining accurate time-recording and effective use of case management systems, supporting MI and reporting for key clients. Contributing to the development and maintenance of precedents, checklists and internal guidance on commercial disputes, trade/transport claims, insolvency litigation and arbitration. Ensuring strict compliance with SRA Principles, AML and data protection obligations, including appropriate handling of client and counterparty data and cross-border transfers where relevant. Supporting business development for the commercial disputes practice, including client training sessions, presentations and written updates, and contributing to delivery of the 2026 growth plan. Prequalification experience will be considered if relevant. Essential criteria Qualified solicitor in England and Wales (any PQE) with demonstrable experience in commercial and/or civil litigation (including from seats or paralegal roles where applicable), and evidence of assisting with and/or undertaking trial preparation. Strong working knowledge of the CPR across claims tracks with practical experience of directions, disclosure, witness evidence and trial preparation. Demonstrable focus on procedural rigour, including compliance with court orders and directions, robust diary management and awareness of sanctions for default. Ability to manage a caseload of varying urgency, including time-sensitive applications and hearing preparation, alongside longer-running commercial disputes. Experience or clear aptitude for supervising and developing junior fee-earners or paralegals, including task allocation, feedback and quality control. Commercial awareness and a client-focused approach, particularly when advising trade, transport, logistics and supply chain clients on strategy, risk and costs. Comfortable working in-office for most of the week and engaging closely with Directors and Heads of Department for supervision and training. High standards of professional conduct and regulatory compliance (SRA, AML, data protection). Desirable criteria Familiarity with enforcement procedures (including HCEO/writs of control/possession orders) and/or experience coordinating cross-border enforcement support. Confidence with routine advocacy and case management hearings, and understanding of when matters should be briefed to counsel. Willingness to contribute to embedding a litigation culture of high standards and effective supervision and to mentor more junior joiners as the team grows. Remuneration and progression Competitive salary commensurate with PQE and experience. Competitive performance-related bonus scheme. Clear progression pathway in an expanding commercial disputes practice (including trade/transport/supply chain disputes, insolvency litigation and arbitration), with scope to move into senior, specialist or team lead roles as the firm and offices develop. TPBN1_UKTJ

Senior Sales Manager Manchester Office Up to £42,000 (uncapped comms) Purpose As an operational Team Lead, you will manage, motivate and inspire your team of inbound agents. You will mentor, support and develop your team to allow them to gain knowledge and understanding of their business area and the company to ensure the business's success! You will have an excellent ‘can-do’ attitude and be able to adapt to ever-changing business requirements! Day-to-day responsibilities include but are not limited to the below: • Lead your team and ensure they fully understand their main driver to achieve the target and hit SLA/KPIs, • Ongoing development planning to drive performance through effective communication and documentation, • Plan for the week/month ahead based on current issues and analysis of the previous week/month’s stats, • Deliver weekly plans through daily performance & stat reviews, • Performing coaching, 1:1’s, agent contribution reviews, conduct & behaviours reviews in line with policies, • Deliver documentation based on the constant coaching and improvement of their team, • All compliance is adhered to by ensuring paperwork is clear, concise and legible with all areas completed for review by senior management, • Keep up to date with any campaign/company updates and changes Key Requirements: • Must have at least 3 years experience in a management position leading a sales team to targets, • Competent user of salesforce, • Uses statistical analysis to implement long-term and short-term fixes, • Set a constant example in terms of behaviour and setting standards, • Always consistent and professional, • Manages and assists in performance improvements, • Analytical and problem-solving skills – have the ability to interpret MI and deliver Action Plans, • Good understanding of Inbound and Outbound telephony/dialler systems, • Excellent communication skills – effective coaching skills; the ability to build relationships & can motivate staff, • Excellent people management skills, • The proactive and decisive approach to problem-solving

People Systems & MI Manager 100% Remote | Up to £50,000 + Bonus We're partnering with a national technology consultancy that delivers tailored solutions to the Construction and Property sector. They're now looking to expand their internal People Systems Team with a People Systems & MI professional to support and enhance their HR technology landscape. The Role In this role, you'll be responsible for the day-to-day operation, administration, and optimisation of the organisation's SAP SuccessFactors platform across multiple modules. You'll also play a key role in: Supporting the ongoing maintenance and administration of SuccessFactors Assisting with system updates, upgrades, testing, and new releases Supporting and improving other people-related systems and business tools Producing and contributing MI, analytics, and reporting for senior stakeholders across the businessAbout You This role would suit someone who has: Strong hands-on experience using and administering SAP SuccessFactors Experience working with people data, analytics, and MI reporting Confidence supporting system enhancements, updates, and testing cycles Excellent stakeholder communication skillsExposure to SAP Datasphere and/or SAP Analytics Cloud would be highly advantageous, though not essential. What's on Offer Basic salary of up to £50,000 Company performance bonus Matched pension contributions up to 6% 24 days annual leave plus bank holidays Professional training stipend 100% remote working If you're looking for a fully remote role where you can develop your SuccessFactors expertise while influencing people systems and reporting at scale, this could be an excellent opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

eDiscovery Lead for International Law firm Can be based in London or North West near Greater Manchecter (based on candidates location) Opportunity: An exceptional opportunity has arisen to join a leading international law firm with a top-tier Disputes practice. This is a chance to play a key role in shaping and developing a growing Technology & E-Discovery function, supporting complex, high-profile disputes and investigations. This position sits at the heart of the firm’s strategic growth plans, combining innovative legal technology with expert legal services to deliver cutting-edge e-disclosure solutions. The Role As Technology & E-Discovery Manager, you will lead the delivery of end-to-end e-discovery services across a diverse range of matters. You will act as the central point of expertise, working closely with legal teams to implement tailored digital solutions and ensure best-in-class service delivery. You’ll also play a pivotal role in building capability within the team, driving innovation, and enhancing the firm’s use of technology-assisted review tools. Key Responsibilities Partner with Disputes teams to design and deliver tailored e-discovery strategies Act as the primary contact for document review and legal technology queries Oversee the full lifecycle of e-discovery projects, from data collection to production Build, mentor, and develop a junior team, providing ongoing training and support Deliver training sessions to both internal stakeholders and clients Stay ahead of industry trends and emerging technologies, sharing insights across the business Ensure compliance with legal and regulatory requirements relating to disclosure About You You’ll be a highly experienced e-discovery professional with strong technical expertise and a collaborative approach. Key skills and experience include: Deep understanding of document review platforms and disclosure processes Hands-on experience with leading tools (e.g. Relativity, Nuix or similar) Strong knowledge of AI-driven review technologies such as TAR and CAL Proven experience managing teams and delivering training Solid understanding of the Electronic Discovery Reference Model (EDRM) Experience implementing quality control processes and mitigating risk in review workflows Ability to advise on strategic use of technology in complex matters Experience with scripting or automation is advantageous Strong client-facing experience within professional services or legal environments Why Apply? Opportunity to build and shape a growing function within a prestigious firm Exposure to complex, high-value disputes and investigations Work with cutting-edge legal technology and AI tools Collaborative, forward-thinking environment with strong career progression #HeadofDiscoveryjobs, #eDiscoverylead’ #eDiscoveryManagerjobs’ #eDiscoveryjobsLondon, #eDisclosurejobs, #eDiscoveryjobsManchester, eDiscoveryJobsLiverpool, eDiscoveryjobsLeeds About Brimstone Consulting: We specialise in finding highly qualified staff in the following areas: E-Discovery and Digital Forensics; Payments; Fraud - (AML/CTF, Investigation, CFE’s etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance ; IT - (full SDLC- BA’s PM’s , Architects, Developers etc.); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients’ specifications. Our Data Protection number: ZA(phone number removed)

Prestigious opportunity with a fast growing, award winning professional services firm with a national client base. With strong year on year growth and a reputation for delivering exceptional client outcomes, we are investing heavily in data, systems, and operational excellence to support our continued expansion.Due to ongoing growth, we are seeking an experienced and driven IT Operations Manager to play a key role in shaping and enhancing our operational infrastructure. This is a senior, strategic role sitting at the intersection of data, technology, and business operations, responsible for ensuring the organisation runs efficiently through high quality management information, robust systems, and effective cross functional collaboration. As our IT Operations Manager you will: - Own and enhance the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility. Lead the development and governance of management information (MI) and reporting for senior leadership Manage and develop a data analytics function, including dashboards and reporting tools (e.g. Power BI, SQL) Partner with stakeholders across the business to improve reporting, processes, and performance insights Oversee operational support functions and team members across the wider business Ensure processes align with regulatory and compliance requirements (e.g. GDPR) Collaborate with technology, development, and project teams on systems and transformation initiatives Support business growth by monitoring and improving new business performance and tracking Lead or contribute to key projects including system migrations and process standardisation. Contribute to data and AI strategy, including identifying opportunities for automation and innovation If you possess a combination of the following skills, then LET'S TALK! Proven experience in a senior operation or business operations role, ideally within professional services Strong expertise in data, reporting, and business intelligence tools (Power BI, Tableau, etc.) Advanced working knowledge of SQL and relational databases Experience with CRM or case management systems and data flows Track record of delivering cross functional projects involving multiple stakeholders Experience managing teams within a broader operational environment Strong commercial awareness and ability to link operations to financial outcomes Excellent communication skills with the ability to influence across all levels Comfortable working in a fast paced, evolving environment Exposure to AI, automation, or data led innovation is highly desirable. Understanding of data governance, security, and compliance principles In return, you will be rewarded with ongoing career development in addition to an enviable benefits package and flexible hybrid working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Operations Manager - Internal Systems & Data Manchester | Hybrid (3/2 after probation) Salary: £45,000 - £60,000 (DOE) Due to continued growth and expansion, an exciting opportunity has arisen for an experienced Operations Manager to join a forward-thinking professional services firm. This is a senior operational role sitting at the intersection of technology, data, legal operations and business process. You will play a key role in driving data-led decision making, system performance and operational efficiency across the business. You will lead both data-focused specialists and broader operational support functions, ensuring the business has the structure, systems and insight needed to operate effectively and scale. Key Responsibilities Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems Lead the development and governance of management information (MI), providing actionable insight to senior stakeholders Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL-based reporting) Identify and deliver improvements to reporting suites in collaboration with key stakeholders Manage and support wider Operations team members, ensuring effective operational support across the business Work closely with Compliance and Risk teams to align processes with regulatory requirements (SRA, GDPR) Collaborate with Development, Business Analysts and Project Managers to ensure a joined-up systems approach Partner with Marketing and Communications to track and optimise new business performance and reporting Lead or support projects including systems migrations, reporting transformation and process improvements Maintain clear and up-to-date process documentation Monitor operational risks and escalate issues with recommendations Support the firm's AI and data strategy, including identifying use cases and improvements Work collaboratively across group businesses to ensure effective systems and data alignment Undertake ad hoc duties as requiredPerson Specification Experience in a senior operations role, ideally within legal or professional services Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar) Good working knowledge of SQL and relational databases Experience using case management systems or CRM platforms Experience delivering cross-functional projects with multiple stakeholders Experience managing teams within an operational environment Strong commercial awareness and understanding of how operations impact performance Highly analytical with the ability to turn data into clear business insights Comfortable working in a fast-paced, evolving environment Excellent communication and stakeholder management skills Exposure to AI or automation tools is beneficial Understanding of data security and governance principlesSalary & Benefits £45,000 - £60,000 depending on experience Monday-Thursday: 8:30am - 5:30pm Friday: 8:30am - 5:00pm Hybrid working (3 days office / 2 from home after probation) 23 days holiday plus additional benefits including: Holiday buy-back scheme Birthday day off (after 2 years) Private medical insurance (after 2 years) Death in service Enhanced maternity leave Social events and wellbeing initiatives Employee Assistance Programme, free fruit and annual flu jabWe use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Im Hiring: Clinicians for Multiple MIUs in the Derby Area Are you an experienced clinician looking to take the next step in your urgent care career? Im looking for dedicated professionals to join our teams across several Minor Injuries Units (MIUs) in Derby. Essential Requirements * V300 Non-Medical

Premium Overtime: 2x hourly rate for overtime on travel assignments.

Managing and mitigating technology risks across the product lifecycle. This Solution Architect opportunity sits within MI6 (Secret Intelligence Service), working on complex, high-impact products that support intelligence operations and decision-making at the highest level.

Apply now to be part of a dynamic team focused on safeguarding national interests through advanced technical solutions.

Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber‑attacks, and espionage. GCHQ is an intelligence cyber and security agency with a mission to keep the UK safe. There will be a requirement to travel to Cheltenham and London on occasion, with limited opportu

Our bouquet of Modernization Engineering Services cuts across Data, Cloud, Dynamics, Automation, Cyber Security, and around newer technologies like Generative AI, Microsoft Fabric, and other modernization platforms.

A leading UK security agency is seeking an Associate Infrastructure Engineer specializing in Identity Access Management.This full-time role involves managing user access, resolving issues, and collaborating with teams to ensure secure systems.The ideal candidate should have a background in infrastru

Ready to start earning in Business Analysis? Limited spaces available.

Working with MI5 and MI6, we protect the UK from terrorism, cyber‑attacks and espionage. Initiative, knowledge sharing and a positive contribution to team culture are key in a high‑trust, mission‑critical environment. Professional development – pursuing certifications from Microsoft, Linux,

Ready to start earning in Business Analysis? Limited spaces available.

A methodical, problem-solving mindset with high attention to detail. Seniority level: Mid-Senior level.

Ready to start earning in Business Analysis? Limited spaces available.

Ready to start earning in Business Analysis? Limited spaces available.

We are looking for:Technical proficiency in BI, analytics engineering, or data engineering rolesExtensive work with Power BI - including DAX, Power Query, Power BI Report Builder, and RLS/OLSStrong SQL skills and experience with

Ready to start earning in Business Analysis? Limited spaces available.

Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss