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Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

TITLE: Aviation Security Trainer REPORTS TO: Aviation Security Training Manager LOCATION: Training Team Office at Terminal JOB PURPOSE SUMMARY: As an Aviation Security Trainer, you will be responsible for the delivery of all training objectives and session plans for the full range of Aviation Security courses in line with the current industry syllabuses, ensuring you maintain sector leading standards across all areas. You will be required to work both alone and as part of a team of driven trainers. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Delivering a range of Security Courses including GSAT, GSO and GSS effectively and professionally, • Delivering additional Training Courses as required by the company, • Liaise with and deliver Training to LLA and 3rd party contractors, • Monitor progress, providing feedback and adjustments to trainees as needed, • Overseeing DNXCT’s, CBT and TIP performance data, • Support On the Job Training and conduct procedural assessments, • Maintaining accurate records of all trainees / officers, • Completing and issuing certificates, ensuring accuracy, • Deliver coaching and support sessions to trainees / officers, • Carry out Covert and Overt Tests in accordance with company requirements, • Support with operational assistance requests, • Supporting Recruitment Events, • Attending Training and Standardisation meetings, • Maintaining CPD, • Carry out all additional responsibilities requested by the Training and Compliance Department to meet requirements, • Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task whether guest facing or behind the scenes contributes to supporting the company’s overall LLA Way Strategy and service standards., • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community. KNOWLEDGE, SKILLS & EXPERIENCE: Essential • Certified Instructor Number (CIN) holding training accreditation, • Level 3 Award in Education accreditation, PTLLS (Preparing to Teach in the Lifelong Learning Sector) or equivalent, • RFX qualification, • GSO & GSS qualifications, • Knowledge and experience of the Aviation Security Industry and DfT / CAA legislation from working in positions within airports and having held other roles, • Highly effective organisational skills, • Must be proficient in Microsoft PowerPoint, Word and Excel, • A strong effective ‘team-player’ who works collaboratively with their peers, • A passion to deliver great training, • Adaptable to a fast-changing industry, • Full 5-year background checks, • Criminal record checks, • CTC check, • Right to work in the UK Desirable • ASM qualification o GSS – Initial and recurrent o ASM – Initial and recurrent o IFS – Initial and recurrent o GSAT

Design, deliver and support Microsoft 365 solutions that help customers work better every day. Please ensure you read the below overview and requirements for this employment opportunity completely. At Intercity, we help organisations work smarter, safer and more collaboratively. As a Microsoft 365 Specialist, youll play a key role in delivering modern workplace solutions that genuinely improve how our customers work. This is a hands-on, customer-facing role that blends consultancy, solution design and technical delivery. Youll support pre-sales activity, lead end-to-end Microsoft 365 projects and act as an escalation point for complex challenges while continuing to grow your own technical expertise. Youll be part of a friendly, supportive Cloud Solutions team, working closely with customers to get the most from Microsoft 365. What youll be doing as a Microsoft 365 Specialist: Delivering Microsoft 365 solutions • Acting as a technical specialist across Microsoft 365 including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Purview and Copilot, • Delivering end-to-end projects such as tenant setups, email and file migrations and SharePoint intranet builds, • Designing and tailoring solutions around customer needs and real business outcomesPre-sales support and customer workshops, • Supporting pre-sales conversations by shaping technical solutions and contributing to proposals and designs, • Delivering Microsoft-led workshops, demos and adoption sessions to help customers explore and adopt Microsoft 365Security, governance and best practice, • Implementing Microsoft 365 best-practice frameworks and governance models, • Configuring security and compliance features including Defender for Office 365, Purview Information Protection, DLP and retention policies, • Making sure customer environments meet security and compliance expectationsTechnical delivery and escalation support, • Carrying out hands-on configuration including tenant setup, hybrid integrations, policy management and automation scripting, • Providing escalation support on complex Microsoft 365 issues, • Ensuring solutions are stable, tested and ready for handover into supportDocumentation and handover, • Producing clear, practical documentation, user guides and handover materials, • Supporting a smooth transition of delivered solutions into BAU support or managed servicesContinuous improvement, • Keeping up to date with Microsoft 365 changes and new capabilities including Copilot, • Designing and delivering Microsoft 365 solutions in a customer-facing or consultancy role, • Working across core Microsoft 365 services like Exchange, SharePoint, Teams and OneDrive, • Implementing security and compliance features within Microsoft 365, • Explaining technical solutions in a clear and practical way, • 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days., • Annual pay reviews., • Holiday buy scheme., • All-company bonus scheme., • Death in service cover., • Employee assistance programme., • Company pension., • Active social calendar., • Customer Net Promoter Score of +92, • Gold Award Investors in People Accreditation, • Employer of the Year 2025 - British Business Excellence Award, • Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability PerformanceWe select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. xrnqpay We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

Location: Hybrid, office in Luton, Capability Green Salary:Up to £26,000 per annum 35 hours per week We’re looking for a Contract and Billing Administrator to join our friendly team in Luton. This role is a great opportunity for someone who is starting out in finance and administration or looking to build on existing experience. You’ll play a key role in supporting our Credit Control and Operations teams, ensuring invoices and contracts are processed accurately and on time, and helping us maintain strong financial records for external audits. As a Contract and Billing Administrator you’ll be: • Preparing and completing sales invoices for service users • Setting up new clients and contracts on accounting systems • Setting up suppliers for billing • Generating and checking billing runs in line with agreed timetables • Supporting month-end procedures and meeting deadlines • General finance-related data entry and administration tasks As a Contract and Billing Administrator you’ll have: • Some experience in finance or administration, but we’re also open to candidates looking to start a career in this area • Strong attention to detail and accuracy • Strong organisational skills, be reliable, and able to manage multiple deadlines • A positive, enthusiastic, and friendly approach to working a team environment • Good Excel and Microsoft Office experience What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: • Employee Ownership – You are part of our success! • 33 days holiday (including bank holidays) • Company sick pay • Maternity and paternity leave support • Life assurance cover • 24/7 GP access, plus mental health, wellness, financial, and legal support • Two paid volunteering days per year – Give back to a cause that matters to you • Exclusive perks and discounts – More than 250 deals available • Ongoing training and development – From apprenticeships to leadership programs • Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way • Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role

Bid Writer - Luton - Up to £45K Are you a Bid Writer within the construction market who are looking for a role with a leading company in their sector, who can demonstrate a solid pipeline of work and work within an environment that cares about you and your own career development? We are actively recruiting for a Bid Writer who has experience working across public sector frameworks within the UK construction market. Responsibilities: • Producing high-quality, compelling bid and tender submissions across public sector frameworks, leading the end-to-end bid and tender process., • Writing, editing and proofreading clear, persuasive and compliant bid responses., • Reviewing tender documentation to identify requirements, risks, compliance obligations and opportunities., • Developing bid plans, response structures and win themes tailored to client requirement., • Ensuring all submissions meet framework, regulatory, quality and security requirements., • Managing submission deadlines, formatting requirements and electronic tender portals, • Monitoring framework opportunities and pipeline activity in collaboration with management, • Supporting continuous improvement of bid processes, quality and content., • Assisting with one-off business projects either solely or as part of a team. Skills & Experience • Proven experience in construction bid writing and tender management., • Demonstrable experience working on public sector frameworks and commercial tenders., • Exceptional written English with strong editing and proof-reading skills., • High levels of accuracy and attention to detail., • Excellent organisational and time management skills., • Ability to work under pressure and meet strict deadlines., • Experience using Microsoft Office packages and tender portals. The successful candidate will be highly organised, detail-focused, commercially aware and possess excellent written communication skills, with the ability to work to tight deadlines and collaborate with stakeholders at all levels within the business

Trainee AI Programmer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £30,000–£45,000 We Get You Hired! We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Bid Manager / Bid Writer – Luton, Bedfordshire Salary: Up to £70,000 • Hours: Monday–Friday, 8am–5pm • Job Type: Permanent, full‑time Location: Luton (office‑based with some flexibility) Benefits Competitive salary up to £70,000 33 days holiday (including bank holidays) Contributory pension scheme Non‑contributory life cover Free on‑site parking Adjacent to Leagrave mainline railway station Flexibility for hybrid working where appropriate Supportive, family‑run culture with strong local presence Ongoing professional development through a Life‑Long Learning programme About the Company A long‑established, family‑run construction and refurbishment contractor with a strong reputation across the public sector, commercial markets and high‑security environments. Known for quality, reliability and long‑standing client relationships, the business is growing and now seeks an experienced Bid Manager / Bid Writer to lead high‑value tender submissions and secure new framework opportunities. Role Overview You will take ownership of the full bid lifecycle, producing persuasive, compliant and high‑scoring submissions for public sector frameworks, commercial tenders and blue‑light sector opportunities. Working closely with directors, operational teams and subject matter experts, you will shape winning strategies and ensure every submission reflects the company’s capability and standards. Key Responsibilities Bid Leadership & Coordination Manage end‑to‑end bid and tender processes. Develop bid plans, response structures and win themes. Coordinate technical input and stakeholder contributions. Writing & Content Development Write, edit and proofread compelling, compliant bid responses. Maintain and develop bid libraries, case studies and CVs. Ensure all submissions meet framework, regulatory and security requirements. Tender Strategy & Analysis Review tender documents, scoring criteria and compliance requirements. Shape strategic, high‑scoring responses aligned to evaluation matrices. Analyse feedback and drive continuous improvement. Process, Compliance & Submission Manage deadlines, formatting and electronic tender portals. Maintain the tender pipeline and monitor new opportunities. Support clarifications, presentations and post‑submission reviews. Use digital and AI tools to enhance bid quality and efficiency. Business Support Contribute to wider business projects and process improvements. Support consistent, high‑quality bid practices across the organisation. Key Skills & Experience Proven experience in construction bid writing and tender management. Strong track record with public sector frameworks and commercial tenders. Exceptional written English with strong editing and proofreading skills. Highly organised, detail‑driven and commercially aware. Confident managing multiple deadlines in a fast‑paced environment. Strong communication and stakeholder engagement skills. Proficient in Microsoft Office; InDesign and tender portal experience beneficial. Application Information If you do not hear from us within 48 hours of applying, please assume your application has not been successful on this occasion. Keywords Bid Manager • Senior Bid Writer • Bid Writer • Construction Bids • Public Sector Frameworks • Blue Light Sector • Tender Management • Proposal Writing • Bid Coordination • InDesign • Tender Portals • Bid Strategy • Content Writing • Luton Jobs • Bedfordshire Jobs • Construction Careers • Framework Bids • Commercial Tenders • High‑Security Projects • Bid Submissions • Refurbishment Contractor • Construction Tender Writer

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,688 DOE additional earning potential through overtime We are looking for an experienced contact centre professional to step into a supervisory role within a fast-paced, high-volume call centre environment, supporting customers through inbound and outbound communications. As a Customer Service Supervisor, you’ll lead and support our Call Centre Advisors, acting as the key escalation point while ensuring service levels and quality standards are consistently met. Operating 24/7, our call centre is central to supporting customers and operational teams. Joining this newly established team within an employee‑owned business gives you the opportunity to shape our culture, implement best practice, and grow your career in a structured contact centre environment. As a Customer Service Supervisor, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑ins * Act as the main contact for customers, staff, and contractors, providing clear guidance during incidents * Log all calls and incidents accurately and produce clear, compliant reports * Follow scripts, procedures, and escalation processes, assessing urgency and escalating where needed * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, and compliance As a Customer Service Supervisor, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Able to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role

Bid Manager - Hybrid - Up to £70K plus package Are you a Bid Manager within the construction market who is looking for a role with a leading company in their sector, who can demonstrate a solid pipeline of work and work within an environment that cares about you and your own career development? We are actively recruiting for a Bid Manager or Senior level Bid Writer who has experience working across public sector frameworks within the UK construction market. Responsibilities: • Producing high-quality, compelling bid and tender submissions across public sector frameworks, leading the end-to-end bid and tender process., • Writing, editing and proofreading clear, persuasive and compliant bid responses., • Reviewing tender documentation to identify requirements, risks, compliance obligations and opportunities., • Developing bid plans, response structures and win themes tailored to client requirement., • Ensuring all submissions meet framework, regulatory, quality and security requirements., • Managing submission deadlines, formatting requirements and electronic tender portals, • Monitoring framework opportunities and pipeline activity in collaboration with management, • Supporting continuous improvement of bid processes, quality and content., • Assisting with one-off business projects either solely or as part of a team. Skills & Experience • Proven experience in construction bid writing and tender management., • Demonstrable experience working on public sector frameworks and commercial tenders., • Exceptional written English with strong editing and proof-reading skills., • High levels of accuracy and attention to detail., • Excellent organisational and time management skills., • Ability to work under pressure and meet strict deadlines., • Experience using Microsoft Office packages and tender portals. The successful candidate will be highly organised, detail-focused, commercially aware and possess excellent written communication skills, with the ability to work to tight deadlines and collaborate with stakeholders at all levels within the business

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £30,000–£45,000 We Get You Hired! We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Based in Luton, Bedfordshire Day shifts only or Night shifts only (no rotation) 4 days on, 4 days off shift pattern Salary: £30,576 – £31,000 DOE additional earning potential through overtime We’re looking for a Customer Service Coordinator to join our team – an excellent opportunity to start or grow your career in a fast‑paced contact centre environment. As part of our 24/7 Service Delivery team, you’ll handle high‑volume customer calls, monitor situations in real time, log information accurately, and ensure issues are resolved or escalated quickly and professionally. You’ll be the first point of contact for customers, staff, and contractors, always delivering a calm and consistent service. Joining a newly established team within an employee‑owned business, you’ll benefit from strong training, progression opportunities, and long‑term career development in a structured contact centre environment. As a Customer Service Coordinator, you’ll: * Handle high‑volume inbound and outbound calls, including welfare, safety, and check‑in calls * Act as the main point of contact for customers, staff, and contractors, providing clear information and reassurance during incidents * Accurately log all calls, incidents, and interactions, producing clear notes and reports using call‑logging and case‑management systems * Follow call‑handling scripts, procedures, and escalation routes; assess urgency, categorise incidents, and escalate when required * Coordinate responses with operational teams, management, and emergency services * Monitor service activity and staffing coverage across multiple contracts * Maintain high standards of customer service, confidentiality, data protection, compliance, and performance targets As a Customer Service Coordinator, you’ll have: * Call Centre or Customer Service Experience – Desirable but not essential * Confident communicator, professional telephone manner with excellent verbal and written skills * Able to use multiple systems, including Microsoft Office and call‑handling software * Accurate and thorough when logging information during live calls * Ability to work a 24/7 shift pattern, including days OR nights, weekends, and 12‑hour shifts * SIA CCTV Licence – Essential or willingness to obtain within the first three months (training provided) What’s in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get: * Employee Ownership – You are part of our success! * 20 days holiday (accrued and pro-rata) * NEST pension scheme enrolment * Exclusive perks and discounts – More than 250 deals available * Ongoing training and development – From apprenticeships to leadership programs * Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way * Recognition and rewards – Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security and vetting clearance (DBS) is required for this role, and you must be able to provide a minimum 5‑year checkable work and/or education history

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £990, or a deposit of £206 followed by 13 interest free monthly instalments of £92, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply