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IT Manager • Leicester (Hybrid – 2 days on-site per week), • Up to £60,000 + Benefits We’re partnering with a growing organisation to recruit an experienced IT Manager to lead technology operations, infrastructure, systems development, and digital transformation across a multi-site environment. This is a hands-on leadership role suited to someone who combines strong technical expertise with strategic thinking and enjoys driving innovation, improving systems, and leading a small internal team. The Opportunity • As IT Manager, you’ll take ownership of the organisation’s IT function, overseeing infrastructure, cybersecurity, ERP systems, software development, support services, and reporting capabilities. You’ll play a key role in shaping the technology roadmap while ensuring systems remain secure, scalable, and aligned to business growth., • This role offers a broad scope with the opportunity to influence both day-to-day operations and long-term technology improvements. Key Responsibilities • Lead and develop the internal IT and software development teams, • Oversee IT infrastructure, networks, cloud environments, and endpoint security, • Manage and enhance Microsoft 365, Azure, Intune, and network technologies, • Own ERP systems administration, development, integrations, and automation, • Drive improvements across business systems, workflows, and reporting, • Lead cybersecurity, disaster recovery, governance, and compliance initiatives, • Deliver reporting, dashboards, and analytics capabilities to support business decision-making, • Manage third-party technology partners and suppliers, • Support digital transformation and continuous improvement projects, • Provide technical guidance and support to senior stakeholders Skills & Experience Required • Proven experience in an IT Manager or senior technical leadership role, • Strong technical knowledge of: Microsoft Azure, Microsoft 365, Intune, Network infrastructure, • Endpoint security, • Experience managing ERP systems, including automation and integrations, • Strong understanding of cybersecurity, governance, and IT best practices, • Experience leading IT support and software development functions, • Strong project delivery and stakeholder management skills, • Experience with reporting, dashboards, and business analytics, • Ability to balance strategic planning with hands-on technical involvement, • Excellent communication and leadership skills What’s on Offer • Hybrid working model (2 days onsite in Leicester), • Salary up to £55000 - £60000 depending on experience, • Opportunity to shape and modernise a growing technology function, • Broad strategic and operational remit, • Collaborative and forward-thinking environment If you’re an experienced IT professional looking for a role where you can make a real impact across infrastructure, systems, and business improvement initiatives, we’d love to hear from you.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Technician role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role the average starting salary is £45K. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It Security, IT Security Technician, Trainee IT Security, Trainee Cyber Security Technician, It Security engineer, IT Security engineer, Trainee IT Security engineer, Trainee Cyber Security engineer 'Please note that this is a training course and fees apply’

Senior Engineer | Leicester | Hybrid | £50,000-£60,000 About the Role:We're partnering with a highly reputable company based just outside of Leicester to find a talented Infrastructure Engineer. This is a hybrid position, offering 2 days from home after probation. The Opportunity:As an Infrastructure Engineer, you'll be a vital part of the team, working on exciting projects and ensuring the reliability, scalability, and security of IT environments. Key Responsibilities: • Designing, implementing, and maintaining server, network, and storage solutions for clients., • Providing 3rd line support, resolving complex technical issues efficiently., • Managing cloud and hybrid environments, including Azure., • Monitoring and maintaining infrastructure to ensure optimal performance and security., • Leading infrastructure migrations and upgrades with minimal downtime., • Building strong relationships with clients, understanding their needs, and providing tailored solutions., • Documenting technical processes and configurations for clarity and compliance., • Keeping up-to-date with emerging technologies to recommend innovative solutions.About You We're seeking a Senior Engineer with a strong technical foundation, a proactive mindset, and a deep understanding of enterprise networking. You'll be comfortable operating in complex environments, troubleshooting critical issues, and working closely with clients and stakeholders. To be successful in this role, you should have: • Proven experience in a Senior Infrastructure Engineer or similar role within complex IT environments., • Advanced knowledge of Windows Server operating systems and core infrastructure services., • Strong hands-on experience with virtualisation technologies such as VMware or Hyper-V., • Deep expertise in networking, including design, configuration, and troubleshooting of:, • Firewalls (Fortinet, Cisco ASA, or similar), • Routers and switches (Cisco preferred), • VLANs, VPNs, routing protocols, and network security principles, • Solid experience with cloud platforms, particularly Microsoft Azure, including hybrid network integrations., • Experience implementing and supporting backup and disaster recovery solutions in enterprise environments., • Ability to diagnose and resolve complex network and infrastructure issues under pressure., • Excellent communication skills with the ability to engage effectively with technical and non-technical stakeholders., • Relevant certifications (e.g., Microsoft, Cisco CCNA/CCNP, VMware) are highly desirable. Senior Engineer | Leicester | Hybrid | £50,000-£60,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Senior Engineer | Leicester | Hybrid | £50,000-£60,000 About the Role:We're partnering with a highly reputable company based just outside of Leicester to find a talented Network & Infrastructure Engineer. This is a hybrid position, offering 2 days from home after probation. The Opportunity:As an Infrastructure Engineer, you'll be a vital part of the team, working on exciting projects and ensuring the reliability, scalability, and security of IT environments. Key Responsibilities: • Designing, implementing, and maintaining server, network, and storage solutions for clients., • Providing 3rd line support, resolving complex technical issues efficiently., • Managing cloud and hybrid environments, including Azure., • Monitoring and maintaining infrastructure to ensure optimal performance and security., • Leading infrastructure migrations and upgrades with minimal downtime., • Building strong relationships with clients, understanding their needs, and providing tailored solutions., • Documenting technical processes and configurations for clarity and compliance., • Keeping up-to-date with emerging technologies to recommend innovative solutions.About You We're seeking a Senior Engineer with a strong technical foundation, a proactive mindset, and a deep understanding of enterprise networking. You'll be comfortable operating in complex environments, troubleshooting critical issues, and working closely with clients and stakeholders. To be successful in this role, you should have: • Proven experience in a Senior Infrastructure Engineer or similar role within complex IT environments., • Advanced knowledge of Windows Server operating systems and core infrastructure services., • Strong hands-on experience with virtualisation technologies such as VMware or Hyper-V., • Deep expertise in networking, including design, configuration, and troubleshooting of:, • Firewalls (Fortinet, Cisco ASA, or similar), • Routers and switches (Cisco preferred), • VLANs, VPNs, routing protocols, and network security principles, • Solid experience with cloud platforms, particularly Microsoft Azure, including hybrid network integrations., • Experience implementing and supporting backup and disaster recovery solutions in enterprise environments., • Ability to diagnose and resolve complex network and infrastructure issues under pressure., • Excellent communication skills with the ability to engage effectively with technical and non-technical stakeholders., • Relevant certifications (e.g., Microsoft, Cisco CCNA/CCNP, VMware) are highly desirable. Senior Engineer | Leicester | Hybrid | £50,000-£60,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Your new companyHays Recruitment have partnered with Leicestershire County Council in the search for a Senior Technical Specialist - Desktop. This is a 12-month FTC.As the SME in the team, you will own and be responsible for the provision of maintenance, support, development and consultancy for specific technology stacks within the Desktop infrastructure to ensure that IT system services remain stable, reliable and resilient in a cost-effective manner.Mentoring and guiding technical specialists and other technical staff is key as part of the knowledge-sharing ethos within the team.You will also be expected to co-ordinate small teams of technicians to deliver new services and service improvements.Your new roleAs the SME, you will lead in developing desktop elements and providing 3rd line support. You will have strong Windows knowledge and experience managing the cyber elements of the ecosystem. There is both BAU and a project element to the role. Tech stack knowledge will include Windows 11, Servers, Intune, Bitlocker, Azure virtual desktop, MFA and knowledge of supporting printers on an enterprise level.There will be occasional out of hours requirements for planned works or major incidents, therefore you will need to be within an hour of the location and have your own transport.Sponsorship is not available for this role. What you'll need to succeed • Desktop Management Administration (Corporate & Libraries), • End Point Protection (EPP), • Physical / Virtual Desktop Management inc. AVD & RDS, • Microsoft Group Policy, • System Monitoring & Management, • Printing Management & Administration, • Security & Feature Patch Management, • Disaster Recovery, • Windows Server Administration What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Credit Controller\nLocation: Empire Industrial Estate, LE4 6BY\nType: Part-Time – 16 hours per week, Monday to Friday\n\nAbout Satsecure\n\nOur client is a leading distributor in the security industry, recognised for our high-quality products and exceptional customer service. They continue to expand into related markets, embracing new technologies to provide the best solutions for our clients. They are now seeking a motivated Credit Controller to join their dynamic team to support their continued growth.\n\nThis is a great opportunity for someone with strong communication skills and a keen eye for detail to play a key role in maintaining healthy cash flow and supporting customer accounts.\n\nKey Responsibilities\n\n Chasing outstanding payments\n\n Managing and maintaining customer accounts\n\n Allocating payments and reconciling accounts\n\n Resolving invoice and payment queries\n\n Monitoring overdue accounts and credit limits\n\n Producing aged debt reports\n\n Working closely with internal teams to resolve issues efficiently\n\nSkills and Attributes\n\n Previous experience in retail credit control.\n\n Strong communication and negotiation skills\n\n Good organisational skills and attention to detail\n\n Confident using Microsoft Excel and accounting systems\n\n Ability to work independently and manage workload effectively\n\nWhy Join Them?\n\n Be part of a growing business in the security products industry.\n\n Competitive salary\n\n Comprehensive benefits package.\n\n Opportunity for career progression and development within the company.\n\n * A supportive and collaborative work environment

Position: Maintenance Shift Engineer Location: Leicester, Leicestershire Salary: £54,539 TXM Recruit is partnering with a prominent automation and intralogistics company to hire a skilled Maintenance Engineer for one of their flagship sites in Leicester. These roles involve maintaining and optimizing state-of-the-art machinery to ensure seamless operations at the distribution facility. Shift Pattern: Panama schedule Work Hours: 6am – 6pm/6pm – 6am (2-week rotation) Key Responsibilities: Perform mechanical disassembly and reassembly tasks, basic field wiring, equipment calibration, and system testing. Efficiently manage time using CMMS, aiming for over 90% utilization. Complete reactive repairs within set timeframes to minimize downtime. Conduct servicing and repairs of installed products, taking hands-on ownership of issues to achieve swift resolutions. Interpret electrical schematics and work confidently with 415V motor controls. Prioritize health and safety by conducting thorough risk assessments. Demonstrate strong mechanical skills, including the ability to read and follow assembly drawings. Follow setup instructions, assembly guides, and checklists with precision. Display exceptional attention to detail and follow-up capabilities. Understand and work with control systems. Communicate clearly and effectively with stakeholders at all levels within the organization and customer environments. Skills and Qualifications Required: Qualification at NVQ/BTEC/C&G Level 3 in Electro-Mechanical Engineering or a related field. Familiarity with Non-Destructive Testing (NDT) methods and technologies. Knowledge of PLC systems and their functionality. Experience with pneumatics and hydraulics is an advantage. Proficiency in basic Microsoft Office applications. Experience using CMMS systems and managing engineering inventory. A qualification equivalent to HNC/HND is preferred but not essential. Desirable Attributes: Mechanical aptitude, including the ability to disassemble and reassemble equipment using technical diagrams. Familiarity with 415V motor controls and understanding of PLC systems. Previous experience working on crane systems would be desirable due to the systems on site. Awareness of health and safety standards, including conducting risk assessments. Customer-oriented approach with effective communication skills to interact with stakeholders at all levels. Willingness to learn, adapt, and participate in training programs, including potential travel within Europe. Previous experience within an FMCG environment, such as distribution, packaging or production. Benefits: Employer pension contributions of up to 6%. Comprehensive private healthcare coverage, including optical, dental, and hearing benefits. Life insurance for added financial security. Health care cashback scheme, covering private medical excess costs. Access to a benefits portal offering lifestyle discounts and training resources. Employee assistance program for personal and professional support. Ride-to-Work scheme to promote sustainable commuting. Referral program with rewards for recommending new hires. Employee of the Quarter awards to recognize outstanding contributions. TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you. INDUK

Senior Engineer | Leicester | Hybrid | £50,000-£60,000 About the Role: We're partnering with a highly reputable company based just outside of Leicester to find a talented Network & Infrastructure Engineer. This is a hybrid position, offering 2 days from home after probation. The Opportunity: As an Infrastructure Engineer, you'll be a vital part of the team, working on exciting projects and ensuring the reliability, scalability, and security of IT environments. Key Responsibilities: Designing, implementing, and maintaining server, network, and storage solutions for clients. Providing 3rd line support, resolving complex technical issues efficiently. Managing cloud and hybrid environments, including Azure. Monitoring and maintaining infrastructure to ensure optimal performance and security. Leading infrastructure migrations and upgrades with minimal downtime. Building strong relationships with clients, understanding their needs, and providing tailored solutions. Documenting technical processes and configurations for clarity and compliance. Keeping up-to-date with emerging technologies to recommend innovative solutions. About You We're seeking a Senior Engineer with a strong technical foundation, a proactive mindset, and a deep understanding of enterprise networking. You'll be comfortable operating in complex environments, troubleshooting critical issues, and working closely with clients and stakeholders. To be successful in this role, you should have: Proven experience in a Senior Infrastructure Engineer or similar role within complex IT environments. Advanced knowledge of Windows Server operating systems and core infrastructure services. Strong hands-on experience with virtualisation technologies such as VMware or Hyper-V. Deep expertise in networking , including design, configuration, and troubleshooting of: Firewalls (Fortinet, Cisco ASA, or similar) Routers and switches (Cisco preferred) VLANs, VPNs, routing protocols, and network security principles Solid experience with cloud platforms , particularly Microsoft Azure, including hybrid network integrations. Experience implementing and supporting backup and disaster recovery solutions in enterprise environments. Ability to diagnose and resolve complex network and infrastructure issues under pressure. Excellent communication skills with the ability to engage effectively with technical and non-technical stakeholders . Relevant certifications (e.g., Microsoft, Cisco CCNA/CCNP, VMware) are highly desirable. Senior Engineer | Leicester | Hybrid | £50,000-£60,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. TPBN1_UKTJ

Our public sector client are looking for Admin Assistant to join them on a temporary basis. Location – Glenfield, Leicestershire Pay rate - £13.91ph Job Purpose To provide efficient and responsive administrative support across Adults & Communities localities, delivering excellent customer service to internal and external stakeholders. Key Responsibilities • Provide general administrative, secretarial, and reception support., • Manage emails, correspondence, filing systems, and office records., • Arrange meetings, prepare agendas/minutes, and organise venues and materials., • Produce reports, letters, and other documents using Microsoft Office., • Maintain accurate computer-based and manual records., • Process invoices, orders, and other financial documentation., • Support information management, confidentiality, and data security procedures., • Assist with Health & Safety records, office inventories, and staff inductions., • Work collaboratively within the team and support managers as required. Skills & Experience Required • Previous administration or office support experience., • Strong customer service and communication skills., • Good knowledge of Microsoft Office applications., • Experience organising workloads and meeting deadlines., • Ability to work independently and as part of a team., • Accurate record keeping and attention to detail., • Ability to maintain confidentiality and handle sensitive information., • Flexible, organised, and willing to learn new skills. Knowledge • Understanding of customer service and confidentiality., • Awareness of Health & Safety procedures., • Knowledge of Adults & Communities services is desirable

Engineering and Workshop Manager , £50,000 to £60,000, Enderby, Leicestershire Days. 8am – 5pm. The Opportunity We are recruiting for an Engineering and Workshop Manager to join a large, well-invested state-of-the-art recycling service facility. Managing the Engineering function which includes but not limited to the Fleet Maintenance Coordinator, Fleet Administrator, Heavy Goods Technicians, Maintenance Engineers and Field MHE Engineer. This is a high-performing facility with state-of-the-art machinery and an experienced engineering team. Their site in Enderby recycles paper and cardboard only from the commercial market. Therefore, it is a very clean environment to work in. The Role As an Engineering and Workshop Manager , your responsibilities will include: Ensuring that all compliance is met Ensuring that all maintenance related activities are carried out in line with the company maintenance strategy Assisting the management team to implement change positively Management of the company Computerized Mobile Maintenance System Management of stock including allocation, issuing, stock takes and replenishment Preparing and presentation of KPI's Working closely with the operational team to deliver operational targets and drive process improvement Working with the HSEQ department to complete risk assessments and work-based method statements to ensure that maintenance, health and safety is of highest standard and legally compliant Maintaining open lines of communication with equipment manufacturers and other key operational suppliers Monitor, review and report on departmental expenditure Driving continuous improvement in maintenance related tasks, including use of root cause analysis where relevant, and to identify defect trends Managing staff attendance including clocking, lateness and performance issues Conducting investigations in line with Disciplinary and Health & Safety policies Attend / Deliver daily team briefings To maintain housekeeping of defined areas in line with company expectations; Undertaking any other duties to meet on-going needs of the organisation in line with training and capabilities The Person We're Looking For To succeed in this role as an Engineering and Workshop Manager , you'll need: Previous experience of running a busy Fleet Workshop Excellent Organisational Skills and Attention to Detail Previous experience of working in a fast-moving maintenance environment Good knowledge of Excel, PowerPoint, Microsoft Outlook and other computer-based programs This is an ideal role for a Engineering and Workshop Manager who wants to develop their career in a stable, well-backed facility. Why apply? Joining our client, you will be joining a business that place emphasis on training, development and progression of their engineers. The site in Enderby is one of their most established and an important cog in the company wheel, it's a large profit contributor providing extreme job security. If you think you are the right maintenance engineer for this market leader, please press apply, call Sam on, or email your CV too ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

We are looking for an IT Support Technician to join our internal IT team, supporting around 200 users across 6 businesses, 14 UK locations, and our Ireland operation. This is a varied IT support role where high-quality service desk delivery is central, with involvement in business systems support, IT operations, infrastructure support, systems administration tasks, documentation, supplier liaison, IT asset management, and continuous improvement. The role will suit someone who enjoys understanding problems properly, making sound decisions, reading official documentation, documenting what they learn, and helping the team improve how IT services are delivered. What you will be doing as our IT Support Technician: You will provide responsive, professional IT support to colleagues and, where required, external customers. You will also help maintain and improve the systems, infrastructure, and processes that support the wider business. Provide 1st and 2nd-line IT support to users across hardware, software, networks, Microsoft 365, business systems, and user accounts. Proactively monitor, triage, prioritise, and take ownership of service desk tickets and IT tasks, ensuring timely progress and resolution in line with business impact, urgency, and service expectations. Communicate clearly with users, keeping them informed of progress, delays, workarounds, resolutions, and next steps. Support the administration of Microsoft 365, Entra ID, Active Directory, Teams, SharePoint, OneDrive, Exchange Online, endpoint devices, security groups, permissions, and user access. Assist with infrastructure support, maintenance, and troubleshooting appropriate to the role, including: Network and telecoms: LAN, WAN, Wi-Fi, DNS, DHCP, TCP/IP, VPN, routing, VLANs, firewalls, VoIP, SIP, and connectivity issues. Systems and hardware: servers, virtual environments, desktops, laptops, mobile devices, printers, peripherals, storage, backups, and other IT equipment. Support core business systems, including ERP, CRM, reporting, logistics, stock, order processing, and accounting-related systems. Maintain accurate IT asset records, including hardware, software, licences, peripherals, user equipment, and access rights. Liaise with suppliers, service providers, and internal stakeholders to progress incidents, service requests, changes, and technical issues. Create and maintain documentation, knowledge base articles, procedures, checklists, asset records, and support notes where gaps or improvements are identified. Identify recurring issues, operational risks, inefficiencies, and opportunities for permanent fixes or service improvements. Assist with IT projects, system changes, device deployments, upgrades, maintenance tasks, and internal IT process improvements.The environment you will work with: You do not need to be an expert in every system from day one, but you should be keen to learn and willing to build proper understanding over time. Our environment includes Windows desktop and server environments, Linux, Hyper-V clustered hosts, Microsoft 365, Entra ID, Azure services, Active Directory, ERP, CRM, SAP BusinessObjects / Crystal Reports Server, LAN/WAN/Wi-Fi networking, firewalls, VoIP/SIP telecoms, endpoint management, IT asset management, service desk, and ITSM processes. Who this role will suit: The IT Support Technician role will suit someone who is naturally curious, practical, responsible, and comfortable working in a varied support environment where priorities can change. You take pride in delivering high-quality support, whether resolving a user issue, improving a process, or supporting a wider technical change. You look things up, read vendor documentation, test carefully, ask good questions, involve the right people, and keep work moving when the answer is not immediately obvious. You can pick up tickets and tasks proactively, communicate progress clearly, and make sensible decisions about priority, risk, impact, and the best way forward. You understand that procedures, standards, and documentation protect quality, while also recognising when a process could be improved. You work well as part of a team, share useful information, support colleagues, and can work independently without needing direction at every decision point. You care about both the technical fix and the user experience, and you look for lasting improvements rather than repeated workarounds.Skills, knowledge and experience: We are looking for an IT Support Technician with at least 2 years’ experience in IT support, service desk, infrastructure support, systems administration, or a similar technical role. Strong technical aptitude and the ability to understand how systems, users, infrastructure, and business processes connect. Good diagnostic and analytical ability, with a structured approach to identifying causes rather than only treating symptoms. Sound judgement when assessing priority, urgency, business impact, risk, and the most appropriate way forward. Ability to make progress independently when dealing with unfamiliar issues, incomplete information, or technical uncertainty. Working knowledge of Microsoft desktop environments, Microsoft 365, identity and access management, networking fundamentals, and common business IT systems. Strong written and verbal communication skills, with the ability to explain technical information clearly to both technical and non technical users. Good organisational ability, attention to detail, accountability for own work, and the discipline to follow through on tasks properly. Professional, calm, team-minded, and customer-focused approach, especially when dealing with pressure, interruptions, or frustrated users. Desirable: exposure to ERP, CRM, reporting systems, PowerShell, endpoint management, VoIP, Hyper-V, Linux, ITSM tools, or Microsoft certification.Training and development We will support ongoing development where it is relevant to the role and the needs of the business. This may include Microsoft certification, technical training, systems knowledge, or specialist areas that support the team’s work. For the right person, there is scope to build deeper technical knowledge, take ownership of systems and processes, and become a valuable technical contributor across both IT and business operations. What we offer You will be joining a small, hands-on IT team supporting a varied and interesting business environment. The work is broad, practical, and often challenging, with plenty of opportunity to learn how different systems, people, and business processes connect. You will work with colleagues who value helpfulness, common sense, quality, and getting things done properly. No Agencies please. Company Overview We are makers, gamers, craftors, creators and engineers – inspired by transforming clients businesses through experience and design. Our teams mind map, apply research, and inspire. We design, blueprint, build and test. And at the heart of everything we do is our unrelenting drive to design better customer experiences. It fuels our creativity. It’s how we solve business problems. It’s the reason we love rolling up our sleeves and getting down to work – and it’s why we’re so successful. Our roots are solid, our future is digital, our passion is contagious and our people are simply the best. Sound like fun? Then join the family

Your new company Hays Recruitment have partnered with Leicestershire County Council in the search for a Senior Technical Specialist - Desktop. This is a 12-month FTC.As the SME in the team, you will own and be responsible for the provision of maintenance, support, development and consultancy for specific technology stacks within the Desktop infrastructure to ensure that IT system services remain stable, reliable and resilient in a cost-effective manner. Mentoring and guiding technical specialists and other technical staff is key as part of the knowledge-sharing ethos within the team. You will also be expected to co-ordinate small teams of technicians to deliver new services and service improvements. Your new role As the SME, you will lead in developing desktop elements and providing 3rd line support. You will have strong Windows knowledge and experience managing the cyber elements of the ecosystem. There is both BAU and a project element to the role. Tech stack knowledge will include Windows 11, Servers, Intune, Bitlocker, Azure virtual desktop, MFA and knowledge of supporting printers on an enterprise level. There will be occasional out of hours requirements for planned works or major incidents, therefore you will need to be within an hour of the location and have your own transport. Sponsorship is not available for this role. What you'll need to succeed Desktop Management Administration (Corporate & Libraries) End Point Protection (EPP) Physical / Virtual Desktop Management inc. AVD & RDS Microsoft Group Policy System Monitoring & Management Printing Management & Administration Security & Feature Patch Management Disaster Recovery Windows Server Administration What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

A top-tier UK technology services provider is looking for a skilled Business Development Manager to drive new business in Microsoft Security and Identity & Access Management. The ideal candidate should have a strong track record in selling Microsoft solutions and a deep understanding of security cha

A leading IT consultancy in the UK is seeking a hands-on Microsoft Systems Engineer with a focus on cyber security. The successful candidate will manage and support tools like Microsoft Purview, Defender, and Intune while implementing security policies. This role requires strong experience in Micros

Are you driven to solve real customer problems by turning complex security challenges into clear, compelling Microsoft Security solutions that inspire confidence and action?. You will demonstrate Microsoft Security technologies, execute quick feasibility assessments, scope technical and security des

A technology solutions provider in the United Kingdom is seeking an experienced Security Architect specializing in Microsoft security solutions. The ideal candidate will have expert-level knowledge of Microsoft security technologies and proven experience in enterprise-scale security deployments. Thi

Information Security Solutions is seeking a Cyber Security Platform Engineer to manage the Microsoft security platform. Ideal candidates will have over 5 years in cyber security, strong proficiency in M365 Defender, and Microsoft Entra ID security configurations. The role entails ensuring the effect

Understanding of core security technologies and concepts such as identity protection, cloud security, network & perimeter security, endpoint protection. Our unrivaled Microsoft expertise allows customers to achieve these outcomes with the Microsoft Security tools they already own. Familiarisation wi

The ideal candidate should possess strong presentation and communication skills, have experience in security sales, and be knowledgeable in Microsoft 365 Security. SoftwareOne is looking for a Presales Security expert to turn complex challenges into Microsoft Security solutions. Join our team to ins

The ideal candidate will have hands-on experience in IT security with a strong understanding of Microsoft technologies and vulnerability management. This role involves monitoring vulnerabilities, managing Microsoft applications, and mentoring colleagues in IT Operations. Metro Bank Plc seeks an IT S

Provide technical configuration guidance and support to divisional IT and security teams deploying or operating Microsoft security platforms in their environments; act as the technical authority for Microsoft platform queries across the Group, and help divisional teams reach and maintain compliance

In this client-facing consultancy role, you will design and implement Zero Trust architectures using Microsoft security technologies like Microsoft Purview and Defender. Ideal candidates will have strong consulting experience, be subject-matter experts on the Microsoft platform, and possess leadersh

This role involves working with clients to implement Microsoft security solutions and transform their Cyber Defense strategies. You will contribute to both Avanade and Accenture clients, establishing yourself in the Cyber Defense space and leading initiatives that shape security offerings. Successfu

As the Information Security Officer, you will help develop and maintain cybersecurity and privacy policies, while actively contributing to various team projects. Conduct risk, vulnerability, and penetration testing to address security gaps. Assist in managing security incidents and ensure prompt

Community Learning and Development Support Worker (Temporary).Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Dev

I like working in safeguarding because it is the team that best enables relationship-based practice.I am very keen to develop a connection with the children and families I support, and I put a lot of effort into this.When we reach the end of our journey together and children are safely cared for by

The successful applicant will join teams working at the forefront of AI/DS, Cyber, Cloud, DevOps/SRE and Platform Engineering.With long-term programmes secured across the latest frameworks, this position offers the chance to be part of an exciting growth journey with significant technical depth and

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hill

Job Description: We are excited to offer an opportunity for an experienced Senior Residential Support Worker to be part of a team for our childrens home, supporting up to four young people with emotional an

Job Description We are looking for a Care & Support Worker to join us here at Southern Housing on the Isle of Wight! You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.You will work wi

We are currently recruiting experienced and compassionate Residential Child Support Workers to join our growing agency team supporting children and young people across residential childrens homes and supported accommodation settings.This is a rewarding opportunity for individuals passionate about ma

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role to h

Webb House is our registered care home in Newhaven.We provide care and support for 19 adults with learning disabilities.Many of them also have significant health issues and physical disabilities.We are looking for a full time waking nights support worker to join our friendly and established team to

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role to

ABOUT THE ROLE As a Support Worker at a Barchester independent mental health hospital, youll use your intuition and empathy to help our patients get the most out of life.Youll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours.You can expec

Computer literate, with confidence in using all Microsoft office programmes.

Good computer skills, including Microsoft Outlook.

Join Nurse Plus as a Support Worker - Make a difference everyday.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.You'll become part of a compassionate team where every contribution counts.Flexibility that Works for You.Choose your shifts,

Promote cyber security awareness across the business Deliver project activities such as Item Definitions, TARAs, security concepts, and compliance tracking Follow and develop best practice cyber security processes Support supplier and internal reviews Report progress to Vehicle Leads and escalate te

Business Analyst - Cyber Security, NIST, ISO, BPMN. My client is an instantly recognisable Global Insurer who require a Business Analyst with extensive Cyber Security knowledge to join a business-critical programme. Proven commercial experience working as a Business Analyst on Cyber Security program