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About the Company: The Quality Assurance Systems Administrator supports the Quality Department at Research Instruments, Falmouth, UK by maintaining Quality Management System documentation and records and providing data for quality metrics monitoring and quality investigations. About the Role: The Quality Assurance Systems Administrator supports the QA team by performing administrative tasks to ensure ongoing compliance. Key responsibilities include maintaining quality documentation, coordinating employee training and sustaining accurate training records, gathering quality data for KPI monitoring and monthly trending, and collaborating with various departments to resolve quality issues and improve processes. Responsibilities: • Monitor and report the status of quality documents and records to the Quality Manager, to ensure compliance., • Gather data and report on KPIs to the Quality Manager for the measurement of Quality Management System performance., • Monitor and communicate quality management system performance metrics to the Quality Manager for the monthly Quality reviews and annual Management Review., • Maintain the Training Matrix and report training status to the Quality Manager., • Assist with the coordination of Internal Audits and maintain documented evidence of follow-up actions., • Provide support in preparation for external audits., • Assist with Corrective and Preventive Action (CAPA) investigations and maintain evidence of follow-up actions., • Support any other Quality-related investigations and improvements as directed by the Quality Manager., • Take part proactively in the QA team and ensure good cross communication between QA team members and those of other departments to meet business demands., • Collaborate closely with cross-functional RI teams to resolve quality issues quickly and avoid disruptions. Qualifications: • A strong focus on accuracy and thoroughness is crucial for quality work., • Strong written and verbal communication skills to interact with various internal and external stakeholders., • Ability to work collaboratively as part of a quality team and with other departments., • Familiarity with conducting data analysis and reporting., • Excellent organizational, time management and communication skills are needed to handle multiple priorities effectively., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential., • Knowledge of Quality Management Systems is desirable., • Experience in ERP systems and Adobe Acrobat is desirable. Work Environment: • The role is primarily office based with computer work., • The work environment is a clean, air-conditioned environment. All PPE, tools, equipment and storage are provided., • Nature of work may include long periods of intense concentration, frequent interruptions, multiple tasks and meeting deadlines. Experience: Experience of working in Quality, Manufacturing or Engineering would be preferred. Education: • There are no specific educational requirements for this role, but the following are essential:, • Proficiency in English is required for the documentation and communication aspects of the role., • Proficiency in Mathematics is required for the data gathering aspects of the role., • Proficiency in MS Office is required for day-to-day activities. *Due to high volume of applicants not all applications will receive a direct response.

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