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Job Title: Customer Service Fire & Theft Claims Handler\n\nLocation: Liverpool / Sevenoaks\n\nSalary: £28,747 to £34,913 Plus up to £1,500 performance related bonus per annum\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays\n\nWhat you will be doing:\n\nAim towards excellent customer service level expectations and take ownership of all inbound communication\nPrompt investigation on the ownership of the vehicle\nEnsuring accurate payment to all Stakeholders on their claims\nAttention to detail on all work done around the total loss aspect of the claim\nEnsure thorough chronological record keeping of all activity within file claim notes\nEnsure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls\nMaintain effective diary management to reduce settlement time\nExpertly assess policy indemnity and identify fraud indicatorsWhat we're looking for:\n\nExcellent customer service skills\nNaturally empathetic and the ability to connect with people\nQuick fast paced problem-solving ability\nPositive can-do attitude\nGood IT skills and a confident communicator\nPassionate about working as part of a team\nHave the ability to make fast, informed decisions\nExcellent organisational and prioritisation skills with a strong attention to detail\nHave a desire to develop skills and experience within the insurance industry.\nThe Ability to deal with challenging customers and third party insurersGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role

Job Title: Third Party Property Damage Senior Claims Handler\n\nLocation: Liverpool\n\nSalary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm\n\nWhat you will be doing:\n\nAs a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team.\nYou will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios).\nYou will support the competency development of your colleagues, through coaching/training\nYou will be the Indemnity/Liability/MIB SME for your Team\nYou will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend.\nYou will assist your Team Leader, deputising in their absence when required.\nYou will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity.\nSupport TL with handler QA/feedbackWhat we're looking for:\n\nA positive "can do attitude"\nA desire to improve current processes and strategies\nExcellent communication skills\nAbility to react to changing/competing priorities\nExcellent working knowledge of Third Party ClaimsGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements\n\nBecause our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You\n\nWe're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role

Job Title: Customer Service Claims Handler\n\nLocation: Liverpool\n\nSalary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation.\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm\n\nBored in your current role?\n\nLooking to change direction or take the next step in your insurance career?\n\nWant more than just a job?\n\nLooking for an employer who is as passionate about your success as you are?\n\nWe are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK.\n\nDue to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre.\n\nWhat's involved:\n\nThe role requires taking ownership of a portfolio of property damage claims\nInvestigating and making decisions on indemnity, liability and quantum\nActively driving down the cost of claims through the application of accurate and appropriate claim strategies.\nEffective file and portfolio management.We are looking for people with:\n\nAbility to learn new skills and adapt to changing requirements.\nA positive attitude and a GROWTH mindset.\nStrong organisation skills and the ability to prioritise tasks.\nAbility to fact find and analyse information to result in accurate decision making.\nKnowledge of the Civil Procedure Rules and/or previous claims handling experience an advantageGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Claims Handler may also be considered for this role

Job Title: Sales & Customer Service Representative\n\nLocation: Liverpool / Hybrid\n\nSalary: £26,938 - £28,609 per annum Plus up to £2,000 performance related bonus per annum, once established within your role\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm.\n\nThe Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.\n\nThe Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.\n\nWhat you will be doing:\n\nQuoting and closing new or renewal business enquires\nBuilding and maintaining long-standing client relationships\nAmending customer policies, payments and schedules\nRetaining existing clients at renewal\nSupporting customers with existing policy amendments\nWorking towards individual and team targets\nProviding excellent rapport building skills.\nHandling sensitive information and following data protection principles\nAdhering to strict FCA guidelines\nProviding a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are:\n\nAs well as a passion for the job, below are the skills we are looking for to be successful in the role:\n\nA positive "can do" attitude\nExcellent verbal and written communication skills\nGreat listening skills\nHigh level of accuracy and attention to detail\nGood problem solver\nAbility to work in a fast paced environment\nAbility to multi-task and manage time effectively\nBe able to demonstrate patience and empathy\nExcellent customer service skills, incorporating a confident and polite telephone manner\nPrevious Insurance or Financial Services Industry ExperienceGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\n35 days' holiday (including bank holidays) with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and well-being\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply :\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements\n\nBecause our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\n\nWe're Here to Support You\n\nWe're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.\n\nPlease click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Job Title: Customer Service Representative\n\nLocation: Liverpool - Mersey Chambers with Hybrid Working\n\nSalary: £26,938 - £28,609 plus up to £2,000 performance-related bonus\n\nJob Type: Permanent, Full Time\n\nWorking hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns\n\nEarly Shift: 08:30am - 17:00pm\nMid Shift: 9:00am - 17:30pm\nLate Shift: 10:00am - 18:30pmAn Exciting Opportunity to Kickstart Your Career in Insurance!\n\nAre you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey!\n\nWhat You'll Be Doing:\n\nCrushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary!\nAchieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards.\nTurning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills.\nHandling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies.\nProviding VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing.\nBeing a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.What We're looking for:\n\nMotivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving.\nStrong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued.\nEmpathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care.\nGoal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best.\nAttention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies.Why This Opportunity is So Exciting:\n\nCareer Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay!\nJoin an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better.\nEndless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up.\nA Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together.Grow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\n35 days' holiday (including bank holidays) with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreA Few Things to Know Before You Apply\n\nChecks & Clearances\n\nAll roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard\n\nVisa Requirements\n\nBecause our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\n\nPlease click the APPLY button to submit your CV for this role\n\nCandidates with experience or relevant job titles of;Customer Service Assistant, Customer Service Executive may also be considered for this role

Job Title: Customer Service Property Damage Claims Handler\n\nLocation: Liverpool\n\nSalary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation.\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm\n\nBored in your current role?\n\nLooking to change direction or take the next step in your insurance career?\n\nWant more than just a job?\n\nLooking for an employer who is as passionate about your success as you are?\n\nWe are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK.\n\nDue to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre.\n\nWhat's involved:\n\nThe role requires taking ownership of a portfolio of property damage claims\nInvestigating and making decisions on indemnity, liability and quantum\nActively driving down the cost of claims through the application of accurate and appropriate claim strategies.\nEffective file and portfolio management.We are looking for people with: \n\nAbility to learn new skills and adapt to changing requirements.\nA positive attitude and a GROWTH mindset.\nStrong organisation skills and the ability to prioritise tasks.\nAbility to fact find and analyse information to result in accurate decision making.\nKnowledge of the Civil Procedure Rules and/or previous claims handling experience an advantageGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role

Job Title: Credit Hire Handler\n\nLocation: Sevenoaks or Liverpool with hybrid working\n\nSalary: Between £29,133 and £34,047 plus potential annual bonus of up to £2000 paid quarterly\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm\n\nAbout The Role:\n\nReporting to the Mitigation Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement.\n\nThis individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration.\n\nWhat you will be doing:\n\nValidating all motor claims across the mitigation team for indemnity and fraud\nAccurately assessing liability whilst utilising all available evidence and tools\nYou will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file\nIdentifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers\nEnsuring indemnity spend is minimized by commercial decision making\nProactive diary management to monitor and progress live hire cases\nAccurate quantum assessment of claims presented using the relevant tools available to assist\nApplying accurate reserves in line with company guidelines\nAny other Ad hoc task as the needs of the business dictateWhat we're looking for:\n\nA persuasive, confident and strong communicator with effective negotiation skills\nAbility to use own initiative to explore all options to achieve the best outcome for the business\nGood understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure\nMotivated self-starter with the ability to work as part of a teamGrow with Acorn:\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role

Bar Supervisor What's in it for you from day one: £38,000 OTE per annum plus other exciting perks and benefits! We are looking for a full-time Bar Supervisor to join our team. The ideal candidate will have previous experience working in a bar, a strong knowledge of classic cocktails and a confident, outgoing personality. This person should be a natural leader with the ability to guide a shift while working collaboratively with the team. The Bar Supervisor will report directly to our Bar Manager, Victoria Micaela Saenz. Location: The Milestone Hotel & Residences Employment Type: Full Time Working Pattern: 5 days a week The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Milestone Hotel and Residences is a beautiful five-star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's. Key Responsibilities of a Bar Supervisor: Ensure smooth daily bar operations by leading the team, maintaining service standards and supporting cross-outlet collaboration. Support menu development and promotional activity in line with brand vision, seasonal changes and business objectives. Lead service by example to consistently deliver personalised Forbes 5-star guest experiences and uphold agreed service journeys. Effective stock management by monitoring inventory, investigating variances, processing transfers and deliveries and achieving budgeted beverage costs. Support recruitment, induction, training, compliance, and performance development to ensure a confident, knowledgeable and service-driven bar team. Foster a positive, respectful team culture through communication, encouragement, feedback and escalation of operational concerns when required. Maintain high standards of cleanliness, support senior F&B initiatives, and assist with projects aligned to stakeholder and leadership expectations. Ensure full compliance with health, safety, fire, and security procedures, remaining vigilant and proactive at all times. What are we looking for? Previous premium/luxury bar or hospitality experience, with strong knowledge of classic cocktails and a passion for delivering excellent service. Strong ability to lead and motivate a team, ensuring smooth operations during your shift. Excellent verbal communication and interpersonal skills, with the ability to interact confidently and professionally with guests and colleagues. Exceptional standards of cleanliness and organisation, ensuring the bar area is always prepared and fully stocked. Collaborative attitude with the ability to work effectively with others and contribute to a positive work environment. Ability to handle guest enquiries or concerns with professionalism and composure. Willingness to adapt to changing circumstances and busy service times. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

We are supporting a leading multidisciplinary consultancy in the search for an Assistant / Project Manager to join their growing team. The consultancy has a strong portfolio across the energy and infrastructure sectors, delivering high-value projects through a range of frameworks, flagship schemes, and major infrastructure programmes. The organisation operates a collaborative, people-focused culture built around technical excellence, professional development, and long-term career progression. Teams work in close partnership with major clients to successfully deliver complex infrastructure programmes across the UK. They are seeking talented individuals to join the team working alongside a leading UK energy organisation, supporting projects across renewable energy generation, electricity network upgrades, battery storage facilities, and electric vehicle (EV) charging infrastructure. There is a strong emphasis on structured learning and development, including industry-leading support for professional qualifications such as APC, with dedicated mentors, assessors, and a clearly defined training framework designed to support chartership progression. Role Overview The Assistant Project Manager will be based within the consultancy but seconded into a leading UK energy organisation, working as part of a wider project management team delivering major infrastructure and low-carbon energy programmes. The role will support the delivery of complex energy projects including renewable generation assets such as wind farms, battery storage systems, electricity network modernisation, and EV charging infrastructure. Working under NEC contract frameworks, the position will involve supporting project coordination, governance, and administrative delivery across multiple workstreams. This is a hybrid role, typically requiring 2-3 days in the office with the remainder working remotely, with he position is based in Birkenhead. . Key Responsibilities Support Project Managers in the coordination and delivery of major energy infrastructure projects Assist with day-to-day project administration, reporting, and document control Maintain project programmes, trackers, and key milestone schedules Support NEC contract administration processes where required Coordinate with internal teams, client stakeholders, and external contractors Prepare agendas, meeting minutes, and action logs for project meetings Assist in monitoring risks, issues, and change control processes Provide general project support to ensure effective delivery across multiple workstreams Training & Development The organisation offers strong professional development support, including structured APC training with: Dedicated mentors and assessors Regular technical training sessions and workshops A clear competency framework aligned to chartership progression Ongoing support towards achieving professional accreditation (e.g. MRICS) What’s on Offer Exposure to major energy infrastructure programmes across the UK Involvement in renewable energy projects including wind farms and battery storage systems Opportunity to contribute to electricity network modernisation and EV charging infrastructure delivery Strong career development and structured progression pathways Get in touch to find out more: (url removed)

Pastry Demi Chef de Partie What's in it for you? £32,000 OTE per annum plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service up to 36 days. Delicious free meals on duty. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community. Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Regular social and team building events. Complimentary quality uniform and dry-cleaning services. We are currently recruiting a passionate Pastry Demi Chef de Partie to join the culinary team at our luxury hotel. This is a full-time position, ideal for someone with experience in a four or five-star hotel or fine dining environment, looking to grow and develop their pastry skills in a supportive, high-standard kitchen. You will report directly to the Pastry Chef and Executive Head Chef. Location: The Milestone Hotel & Residences Employment Type: Permanent Working Pattern : 8 Hours a Day / 5 Days a Week. Key Responsibilities of a Pastry Demi Chef de Partie: Assist in the daily preparation and service of pastry and desserts. Support the Pastry Chef in running the section efficiently. Contribute to the creation of desserts for la carte, banqueting and afternoon tea. Maintain high standards of consistency, quality and presentation. Always ensure cleanliness and organisation of your section. Follow stock rotation procedures and assist with stock checks. What are we looking for? Previous experience in a pastry role within a fine dining or luxury hotel environment. A foundation in classical and contemporary pastry techniques. A creative eye for detail and a desire to learn and grow. Strong work ethic, time management, and kitchen organisation. Ability to work efficiently under pressure as part of a team. A positive and proactive attitude toward development and guest satisfaction. Commitment to high hygiene standards and safe food handling. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive 'can do attitude' A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role. TPBN1_UKTJ

Milestone Technologies provides equal employment opportunity for all applicants and employees. Milestone also makes reasonable accommodations for disabled applicants and employees. Milestone Technologies is seeking a skilled and customer-focused IT Support Technician to provide onsite technical supp

To provide support and assistance to homeless people (including known rough sleepers) residing in Emergency Accommodation (Milestone House). To be part of a team of staff covering shifts at the emergency accommodation provision based at Milestone House. To manage a case load that delivers effective

A cybersecurity solutions provider is seeking a highly skilled Technical Operations Lead to manage their Cybersecurity Investigations team.This remote role involves leading sophisticated technical operations, mentoring a team, and ensuring cybersecurity protocols are upheld.The ideal candidate will

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A leading IT services company in Greater London is seeking an IT Support Technician to provide onsite technical support ensuring seamless day-to-day operations.The successful candidate will have over 3 years of IT end user support experience in mainly MAC environments and possess skills in desktop i

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At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. Milestone Technologies provides equal employment opportunity for all applicants and employees. Milestone also makes reasonable a

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