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Reference: 26178Aftersales ManagerEvans HalshawFord, WalsallCompetitive salary and bonus with company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales servicesOur Evans Halshaw site Ford Walsall are recruiting an Aftersales Manager to oversee their workshop, Service Advisors and parts department. We are looking for a candidate with past automotive aftersales experience. Customer focus and providing excellent customer service is key. You will be a very driven and commercially minded candidate and be very comfortable in a target driven environment.What does the role of an Aftersales Manager involve?• Ensure all warranty and repair work is carried out adheres to manufacturer and company standards• Maximise efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives• Management of accounts, budgets and costs for the whole department.• Regular review of pricing policies and ensuring appropriate legislation is adhered to• Leading the team, setting clear targets and KPIs, to excel and over achieve these• Ensure and maintain a safe working environment and that processes are followed that adhere to health and safety regulations• Enhancing levels of customer service to achieve a high CSI score for the departmentWhat do you need to succeed as an Aftersales Manager?• Experience in a target driven environment with the ability to lead and motivate a team to exceed targets• Passionate about providing exceptional levels of customer service to ensure customer retention• Proven background in running a successful workshop or parts department.• Strong business acumen• Strong knowledge of consumer/vehicle legislationWhat we can offer you:Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you loveCelebrate your special day with an extra day off on your birthdayOur industry-leading Family Leave Policies ensure you’re supported when it matters mostAccess a new car through our Salary Sacrifice scheme and enjoy a smarter way to driveTake a paid day to volunteer and give back to a cause close to your heartWe believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversariesUnlock your potential with tailored training and endless career growth opportunitiesCommute for less with our cycle to work schemeAccess high street discounts to make the everyday a little more rewardingKnow someone perfect for Lithia UK? Earn rewards through our internal referral schemeAt Lithia UK, our growth is powered by our people:As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.Location:Walsall Ford Region:West Midlands Franchise:Ford South Salary:Competitive salary and bonus with company car and excellent company benefits

Job Title \n Quantity Surveyor / Senior Quantity Surveyor \n \n Salary \n Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. \n \n Location \n Tipton \n \n Our Company \n Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. \n \n The Role \n We are looking for a Quantity Surveyor or a Senior Quantity to manage the commercial and contractual aspects of civil engineering and construction projects, from initial cost planning through to final account settlement. The Quantity surveyor will ensure alignment between Company and Client requirements, with a focus on cost efficiency, value optimisation and risk management to support the successful delivery of projects to agreed standards, budgets and timescales. \n \n Responsibilities \n\n • Develop and maintain strong working relationships with senior commercial and operational stakeholders within key client organisations\n, • Support Contract Managers and Senior Management in the financial management, reporting and performance of assigned contracts\n, • Prepare and submit applications for payment and associated reports in line with contractual deadlines\n, • Manage the subcontractor process, including approvals, work allocation, payment certification and maintaining accurate records\n, • Undertake full commercial management of projects, including cost control, forecasting, and progress monitoring\n, • Produce and manage Cost Value Reconciliations (CVRs), including analysis of performance, tracking of variations and reporting on profitability\n, • Attend regular client meetings to review financial performance, resolve outstanding balances and support positive cash flow\n, • Investigate and resolve payment discrepancies including weekly review of Statements of Account across all workstreams\n, • Identify, analyse and respond to commercial risks throughout the project lifecycle\n, • Prepare and submit early warnings, compensation events and claims in accordance with contract requirements and negotiate commercial settlements\n, • Contribute to value engineering initiatives by proposing alternative solutions to improve cost efficiency\n, • Provide commercial input on contractual and legal matters arising during project delivery\n, • Support the wider commercial team with administrative duties, including data entry into internal systems and maintaining accurate filing structures\n\n \n Personal Qualities \n\n • Strong commercial awareness\n, • Highly analytical with excellent attention to detail\n, • Confident communicator\n, • Strong negotiation and influencing skills\n, • Well organised with effective time management\n, • Proactive problem-solver\n, • High level of professionalism and integrity\n, • Resilient and confident\n, • Collaborative team player\n, • Committed to continuous professional development\n\n \n Technical Skills & Experience \n\n • Minimum 4 years’ relevant experience in a Quantity Surveyor role, ideally within utilities\n, • Strong numerical and financial management skills with a high level of commercial awareness\n, • Proven experience in cost control, forecasting and commercial reporting\n, • Advanced proficiency in Microsoft Excel and associated financial systems\n, • Strong understanding of commercial contract law, particularly NEC forms of contract (Options A-E, Early Warning Notices, and Z Clauses)\n\n \n Qualifications & Training \n\n • BSc in Quantity Surveying or related subject\n, • Working towards or holding a professional accreditation (desirable)\n, • Full UK Driving Licence\n\n \n Additional Information \n Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. \n This role offers an excellent opportunity for a motivated Quantity Surveyor to develop their career within a growing and supportive organisation. \n Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. \n By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Join LGPS Central at a pivotal moment — where operational excellence powers long-term investment impact. \n \n The PMO Analyst will support the Programme Management Team in coordinating and delivering LGPS Central’s key change programmes and projects. \n \n This role provides vital structure and consistency across all programme activities, helping to ensure that governance, planning, and reporting are delivered to a high standard. The postholder will maintain key documentation such as project plans, RAID logs, and action trackers, and work collaboratively with project managers and stakeholders across the business to support the successful delivery of strategic change. \n \n This is a great opportunity for someone with project coordination or PMO experience to develop their skills within a professional, purpose-led, and growing organisation. \n \n What you'll be doing: \n\n • Support the Programme Management Team in coordinating and delivering multiple workstreams and projects.\n, • Maintain accurate and up-to-date project plans, schedules, and milestone trackers.\n, • Manage and update RAID logs (Risks, Assumptions, Issues, and Dependencies) and ensure appropriate escalation and follow-up.\n, • Prepare and maintain key documentation, dashboards, and reports for programme and governance meetings.\n, • Coordinate programme meetings – scheduling, taking minutes, tracking actions, and ensuring timely follow-through.\n, • Help monitor and track project progress against timelines, budgets, and dependencies.\n, • Support consistency in PMO processes, tools, templates, and documentation standards.\n, • Work collaboratively with colleagues across LGPSC to enable effective change delivery and governance.\n, • Support the continuous improvement of the PMO function and assist in embedding best practice project management across the organisation.\n\n \n About Us \n \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Suffolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Experience working in a PMO, project coordination, or project support role, ideally within a professional, financial services, or regulated environment.\n, • Strong organisational and administrative skills, with meticulous attention to detail and accuracy.\n, • Good understanding of project management principles, including governance, RAID management, and reporting cycles.\n, • Excellent written and verbal communication skills, with confidence engaging stakeholders at all levels.\n, • Proficient in Microsoft Office (Excel, PowerPoint, Word) and experienced in project tracking tools (e.g. Planner, Smartsheet, or MS Project).\n, • Strong time management skills, able to prioritise multiple tasks and meet deadlines in a dynamic environment.\n, • A proactive, team-oriented mindset with the ability to work both independently and collaboratively.\n, • Experience supporting transformation or change programmes in financial services, pensions, or asset management.\n, • Familiarity with project methodologies such as PRINCE2, APM, or Agile.\n, • Experience preparing management information, dashboards, or programme-level reports.\n, • Understanding of benefits tracking and post-project review processes\n\n \n Qualifications: \n\n • Degree level or equivalent experience.\n, • PRINCE2 Foundation or equivalent project management qualification desirable.\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family-friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme - 24-7 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to Work Scheme\n, • Company Electric Vehicle Scheme\n, • Nominees of the Family Friendly Employer of the Year 2022 - Personnel Today Awards 2022\n, • Winner of the Cultural Awareness Initiative of the Year - FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

Stratstone Audi Wolverhampton Competitive salary with bonus plus company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services. This is a rare and exciting opportunity for an exceptional experienced automotive candidate to lead a successful retail sales department. With a successful track record of achieving and exceeding set targets and objectives and up to date knowledge of vehicle, consumer and trade practice legislation, you will have experience in leading and motivating a sales team. Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you’ll have access to the coaching, mentoring, and the tailored training programmes you need to flourish. As a testament to your development, you will have the opportunity to apply for our Aspiring Head of Business programme, this is tailored around individual future aspirations and skills growth. We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team. Our progressive environment, coupled with supportive experienced leaders, ensures you're equipped with the tools, mentorship, and opportunities to feel confident to accelerate your journey. • Accountable for delivering a financial result by offering a first‑class experience for our customer, • Cost control of the departmental budget, • Responsible for the day to day leadership of a sales team and for driving the dealership volume and gross profit, • Driving enquiry conversion and F&I profitability, • Ensure the end to end sales process standards are met and showroom standards are maintained to manufacturer standards, • Ensure customer expectations are consistently maintained and that the customer’s experience is faultless, • Proven experience in a sales department within the motor industry, • Proven experience of achieving and exceeding set targets and objectives, • Up to date knowledge of vehicle, consumer credit and trade practice legislation, • Current, valid driving licence, • Previous knowledge of the franchise in which this role exists, • Experience of managing a departmental budget and leading a team, • Experience of leading a team, the ability to motivate and coach, • Excellent communication skills, • Satisfy the requirements of GI Compliance and be of ‘good financial repute’, • Customer orientated, • Enthusiastic, smart, professional attitude and appearance, • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process. #J-18808-Ljbffr

Reference: 25446New Car Sales ManagerStratstoneAudi WolverhamptonCompetitive salary with bonus, company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales servicesAre you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?We are looking for an experienced Sales Manager who is ready to take the next step in their career.You will have the opportunity to lead a busy and successful Sales Team at Audi Wolverhampton. If you are determined, motivated and thrive in high pressure environments whilst enjoying the journey, this is the role for you.As a Sales Manager, you will have the support of the Head of Business to; develop, encourage, inspire, and enhance the team's current sales and success by providing the New Car Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for unparalleled success.Why Lithia UK?Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you’ll have access to the coaching, mentoring, and the tailored training programmes you need to flourish.As a testament to your development, you will have the opportunity to apply for our Aspiring Head of Business programme, this is tailored around individual future aspirations and skills growth. We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team.Experienced leaders: Our progressive environment, coupled with supportive experienced leaders, ensures you're equipped with the tools, mentorship, and opportunities to feel confident to accelerate your journey.Your Journey as a Sales Manager:You will be the driving force behind your Sales Team, igniting their motivation and providing expert coaching to ensure targets and goals are achievedEnsuring your sales team delivery and maintain a high level of customer service and achieving top CSI scores for your dealershipResponsible for the implementation of compliance in regards to maintaining manufacturer standards and obligations to the customer, ensuring trust and integrity in all that we doMeeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulationsYou will ensure the dealerships is well presented, making sure the site’s stock is well managed, leaving a lasting impression on all who visitAre You Ready to Embrace the Challenge? We are looking for someone who is:Inspirational leaderships skills, Able to motivate a team to work collaboratively and exceed targets, maximising profitability and achieving the highest standardsAble to showcase an impressive sales background in the automotive industry, backed by exceptional communication and negotiation skills that continually drive successGenuinely passionate for providing exceptional levels of customer service, leaving lasting smiles on our customers’ faces!Flexible in your approach, working collaboratively with our Telesales and Retention Team, who support with the enquiry management of your dealershipCommitted to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to work successfully in a regulated environmentWhat we can offer you: Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love Celebrate your special day with an extra day off on your birthday Our industry-leading Family Leave Policies ensure you’re supported when it matters most Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to driveTake a paid day to volunteer and give back to a cause close to your heart We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries Unlock your potential with tailored training and endless career growth opportunities Commute for less with our cycle to work scheme Access high street discounts to make the everyday a little more rewarding Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.Location:Wolverhampton Audi Region:West Midlands Franchise:Audi Salary:Competitive salary with bonus and company car

SEN Teacher Wanted – Wolverhampton Inspire Every Learner. Change Lives Every Day. Teaching Personnel, the UK's leading education recruitment agency, is looking for compassionate, resilient and dedicated SEN Teachers to join our specialist schools across Wolverhampton. If you're passionate about supporting children and young people with Autism (ASC), ADHD, SEMH, Speech & Language needs, Complex Learning Difficulties or Profound & Multiple Learning Disabilities (PMLD), we'd love to help you find a role where you can truly make an impact. Why Choose SEN? Every day is different. Every achievement matters. Whether it's helping a non-verbal pupil communicate for the first time, supporting a young person to regulate their emotions, or celebrating a student's academic progress, SEN teaching is one of the most rewarding careers in education. You'll become more than a teacher—you'll be a mentor, advocate and positive role model for pupils who need someone to believe in them. About the Role We're recruiting for a variety of specialist provisions, including: Special Schools Alternative Provision Settings SEMH Schools Autism Resource Bases Specialist Units within Mainstream Schools You will: Plan and deliver engaging, differentiated lessons tailored to individual needs. Create a safe, nurturing and inclusive learning environment. Work alongside skilled Teaching Assistants, therapists and multidisciplinary teams. Support pupils' academic, emotional and social development. Celebrate every milestone, no matter how big or small. We're Looking For Qualified Teacher Status (QTS) or equivalent. Experience within SEN is desirable, but a genuine passion for inclusive education is equally valued. Excellent classroom management and relationship-building skills. A patient, flexible and positive approach. A commitment to helping every child achieve their full potential. ECTs with a passion for SEN are encouraged to apply. Why Work with Teaching Personnel? As the UK's leading education recruitment agency, we offer: ⭐ Competitive weekly PAYE pay – no umbrella companies ⭐ Access to some of Wolverhampton's leading SEN schools ⭐ Long-term, permanent and flexible opportunities to suit your lifestyle ⭐ A dedicated specialist consultant who understands SEN education ⭐ Free CPD, including Autism Awareness, Team Teach, Behaviour Management and Safeguarding training ⭐ Ongoing career support and progression opportunities ⭐ Simple online timesheets and hassle-free payroll Be the Teacher Who Makes the Difference The right teacher can change a child's confidence, independence and future. If you're ready to inspire pupils who need it most and become part of an incredible SEN community, we'd love to hear from you. Apply today and let Teaching Personnel match you with a rewarding SEN teaching role where your passion and expertise can have a lasting impact. Teaching Personnel is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to enhanced DBS and referencing checks in line with safer recruitment practices. All applicants will require the appropriate qualifications and training for this role. Please see the FAQ’s on the Teaching Personnel website for details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided. For details of our privacy policy, please visit the Teaching Personnel website

Job Title De-Looping Planner Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton or Birmingham Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. The Role The De-Looping Planner is responsible for managing and coordinating de-looping activities to ensure compliance with all relevant legislation and regulations. This role involves significant interaction with customers, internal and external stakeholders’ companies, local authorities, and internal teams to facilitate smooth operations and minimise disruptions cause by de-looping activities. Responsibilities • Liaise with customers via telephone, email and written form, to ensure they are fully aware of the works to be completed on their property, • Contact customers daily with updates regarding their complaints or enquiries, ensuring resolutions are achieved within the customer SLAs, • Book in meetings with surveyors, ensuring that times and dates are communicated to relevant parties, • Support surveyors with arranging their diaries, including meetings with the customer and client, ensuring all are arranged within the required SLAs, • Complete close out with customers to ensure standards for both them and the client have been met, and they are happy with the service provided, • Ensure all customer enquiries are responded to in a professional and timely manner, • Attend and participate in daily call with operations, to ensure works are on target, ensuring any updates are cascaded to relevant customers, • Chase operations for updates on all customer complaints/enquiries within the customer SLAs, • Update complaints from clients or customers via internal reporting systems, • Attend and participate in weekly performance meetings to be held with your line manager to discuss ay issues and any beneficial feedback, • Attend and participate in weekly meetings with surveyors, to ensure all works are on target for being achieved, to ensure that customers are kept up top date with the progress of their works Personal Qualities • Strong communicator, • SLA-driven and deadline-oriented, • Highly organised and detail-conscious, • Proactive problem solver, • Calm and professional under pressure, • Persistent and accountable Technical Skills & Experience • Proven experience in a high-volume outbound contact centre environment is essential, • Strong track record of achieving KPIs, SLAs and quality targets, • Experience using automated diallers and CRM systems, • Confident handling customer objections and complaints professionally Qualifications & Training • GCSEs Grade 4-9, • Comprehensive knowledge of Microsoft Office software, especially Word, PowerPoint and Excel Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

HGV Class 2 Tanker Driver Salary: £35,919.00 Location: Wolverhampton Days: Monday to Friday Standard hours: 07.30 hrs - 16.30 hrs. After 45 hours: x 1.5 hourly rate £41.905.59 pa - on average 50 hr pw. This is a Permanent, Full Time vacancy. The Vacancy As an LGV Class 2 Driver you are responsible for the delivery and collection of our products. What's in it for you! 25 Days Annual Leave plus Bank Holidays (Increasing with length of service) Workplace Pension Scheme Life Assurance Scheme Colleague Benefits! Employee Assistance Program High Street Discount Vouchers Discounted Gym Membership Health & Wellbeing Discount Vouchers Cycle to Work & Home & Tech Scheme Benefits Milestone Birthdays Additional leave Work Anniversary Bonus's Refer a Friend Scheme About You! C+E Driving Licence is essential. You will be a competent driver with at least 2 years commercial driving experience. A good geographical knowledge of the local and surrounding areas. Your customer focused experience and expertise will underpin your ability to deliver this role fully. Good physical health is required as this can be a physically demanding role at times. Flexible in your approach to work, able to work reasonable overtime if required, and adhere to all health & safety practice. About the Role! Delivering/collecting the company's units and equipment to its customers, at the right location, at the time required, having planned such delivery to achieve optimum fuel consumption and most efficient use of driver time. Inspecting all units and equipment on collection to ensure it is in good order, recording all visible damage, excessive dirtiness, missing items etc. Ensuring all necessary company paperwork is completed in the correct manner to avoid disputes at a later date i.e. signatures obtained for time of delivery / collection, damage sustained or missing plant. Driving company vehicles in a safe, courteous and responsible manner, including operating within the necessary transport regulations with regard to driving hours, operating tacograph according to Ministry of Transport requirements Operating all lifting equipment in a safe manner and in accordance with all Company Safety Directives and method statements. Loading and unloading plant and equipment in accordance with safe practice, the Company's Safety Directives and Method Statements. Ensuring axle weights are not exceeded. Carrying out daily checks of vehicle and any lifting / holding equipment (including straps and chains), recording any defects and reporting them to the Foreman / Depot Manager / Fleet Manager. Armed Forces Covenant - As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Job Title Workshop-Based Plant & LGV Mechanic Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role Responsible for the inspection, servicing, maintenance and repair of plant machinery and LGV vehicles within a workshop environment, ensuring all equipment remains safe, compliant and operational. Responsibilities • Service, inspect and repair plant and LGV vehicles., • Diagnose mechanical, hydraulic, pneumatic and electrical faults., • Complete preventative maintenance inspections., • Prepare vehicles and plant for operational deployment., • Complete job cards and maintenance records., • Maintain a clean and organised workshop., • Support breakdown and recovery activities., • Assist with refurbishment projects and major repairs., • Attend mandatory training and record CPD., • Ensure compliance with Health & Safety policies and procedures., • Call Out based on a rolling Rota Technical Skills & Experience • Strong fault-finding and diagnostic skills., • Knowledge of hydraulic and electrical systems., • Experience maintaining plant machinery and/or LGVs., • Excellent communication, organisation and time management skills., • Ability to work independently and within a team. Qualifications & Training • NVQ Level 2/3 in Heavy Vehicle, Plant Maintenance or Mechanical Engineering, Iretec Accredited (desirable)., • Full UK Driving Licence., • LGV/HGV Licence desirable. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Ready to build real site-ready operatives, not just tick qualification boxes? Want ownership of learner progression, compliance, and quality—not just classroom delivery? Quack Recruitment & Training is hiring a Construction Tutor to deliver Construction and Skills Bootcamp provision aligned to real employer demand. This is not an entry-level teaching role. If you do not hold a CAVA / TAQA (or equivalent assessor qualification) and proven construction delivery experience, this is not for you. Responsibilities for the Construction Tutor role will be: • Deliver accredited construction qualifications including CSCS, Level 2 Construction Operations (Groundworks / Civils), and Retrofit-related provision where required., • Prepare learners for live site environments – not just exams., • Embed site standards including health & safety, RAMS awareness, PPE compliance, toolbox talks, and workplace behaviours., • Assess learner competence in line with awarding body standards (portfolio, observation, professional discussion)., • Maintain audit-ready learner files in line with ESFA / Combined Authority funding rules., • Track attendance, progress, and milestone evidence (including progression into employment)., • Work closely with IQA, Compliance, and Progressions teams to ensure quality and outcome performance., • Support learners through CSCS test preparation and card applications., • Maintain structured lesson plans, schemes of work, and assessment documentation., • Meet clear completion, achievement, and employment KPIs – outcomes matter here. Requirements for the Construction Tutor role will be: • CAVA / TAQA (Level 3 Certificate in Assessing Vocational Achievement) or equivalent, • AET (Level 3 Award in Education & Training) or equivalent teaching qualification., • Proven occupational competence within Construction (Groundworks / Civils / Retrofit preferred)., • Experience delivering accredited construction qualifications., • Strong working knowledge of site health & safety requirements., • Confident managing groups of adult learners, including unemployed cohorts., • Comfortable working within funded provision and compliance frameworks., • Organised, structured, and capable of maintaining accurate documentation., • Enhanced DBS (or willingness to obtain). Desirable: • Experience delivering Skills Bootcamps., • Knowledge of PAS 2035 and retrofit standards., • Experience supporting learners into sustained employment., • Assessor and IQA collaboration experience. Pay for the Construction Tutor role will be: £30,000 – £32,000 PA (DOE) Performance-related progression linked to quality and outcomes Monthly pay In order to apply for the Construction Tutor role, contact one of the team at Quack Recruitment & Training with your CV and a brief summary of your construction background, delivery experience, and assessor qualifications

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