Maintenance/Office Manager As a Maintenance/Office Manager, you will play a pivotal role in overseeing the maintenance, repairs, and renovations of our properties while providing essential administrative support to our property management team. You will be responsible for coordinating with contractors, ensuring timely completion of maintenance tasks, and maintaining compliance with regulations. Attention to detail, excellent communication skills, and proficiency in office operations are crucial for success in this role. - Key Responsibilities: - Coordinate maintenance, repairs, and renovations for multiple properties. - Communicate effectively with contractors to schedule and oversee maintenance tasks. - Assist property managers in administrative tasks such as filing, data entry, and document preparation. - Ensure properties are well-maintained and in compliance with regulatory standards. - Monitor maintenance budgets and expenses. - Respond to maintenance requests from tenants and address their concerns promptly. - Maintain accurate records of maintenance activities, expenses, and vendor contracts. - Conduct regular inspections to identify maintenance needs and address any issues promptly. - Collaborate with property management team to develop and implement maintenance plans. - Provide support during property inspections and audits. Requirements: - Proven experience in an office environment, preferably in a property management or maintenance role. - Excellent telephone manner and communication skills. - Strong attention to detail and organizational skills. - Proficiency in computer operations - Ability to multitask and prioritize tasks effectively. - Knowledge of maintenance processes and regulations is desirable. - Ability to work independently and as part of a team. - Strong problem-solving skills and ability to handle challenging situations calmly and professionally. - Certifications in office management or property maintenance are a plus. If you meet the requirements outlined above and are passionate about ensuring the efficient operation and maintenance of properties, we encourage you to apply for this position. Join our team and contribute to creating exceptional living spaces for our tenants while supporting our property management efforts.
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
About Us: We are a vibrant and bustling restaurant looking for a skilled and passionate lady chef to join our team. we pride ourselves on delivering exceptional dining experiences to our customers. Responsibilities: - Prepare and cook delicious dishes according to our menu and recipes, ensuring high-quality standards are consistently met - Collaborate with kitchen staff to maintain a clean, organized, and efficient workspace - Monitor food inventory levels and place orders as needed to ensure freshness and availability - Adhere to all food safety and sanitation regulations to ensure a safe and hygienic kitchen environment - Contribute creative ideas for menu development and special dishes to keep our offerings exciting and innovative Requirements: - Proven experience as a chef in a similar culinary environment, with a passion for delivering exceptional food experiences - Strong knowledge of culinary techniques, ingredients, and flavor profiles, with the ability to execute recipes with precision and creativity - Excellent time management and organizational skills, with the ability to work efficiently in a fast-paced kitchen environment - Ability to communicate effectively and collaborate with team members to achieve common goals - Flexibility to work evenings, weekends, and holidays as needed Benefits: - Competitive salary based on experience - Opportunities for growth and advancement within our expanding restaurant group - Employee discounts on food and beverages - Positive and supportive work environment with a dynamic team If you're a talented chef with a passion for creating memorable dining experiences, we want to hear from you! Apply now with your resume and cover letter detailing why you're the perfect fit for our team.
⚡Gloria is looking for a superstar Host / Hostess to join the squadra! Are you ready for the challenge?? 🍕 OUR OFFER: 💰Competitive salary of £14.94 p/hour + hourly tips ❤️🔥 25 - 30 hours per week on average, flexible availability is required including evenings and weekends 🍝 Meals on shift 🤑 Employee discount on food and drink at our restaurants 🌸 Free access to Open-Up for mental health and wellbeing support 🧑🤝🧑 Referral scheme - £500 bonus when you refer a friend! 🏆 Employee of the month award 🏋️ Continuous training and career opportunities! 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉 To welcome our many guests to the restaurant with a smile, setting the tone for their perfect dining experience 👉 Monitor the floor by allocating tables, managing the day to day bookings and replying to our guests queries 👉 Communicate effectively with the rest of the team across all departments, coordinating with the floor management team throughout service YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a Host in a busy restaurant is essential! 🍕English advanced, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes over 20 venues between France, UK, Italy, Germany and Spain. Apply today and we will call you!!
We're looking for a passionate and highly motivated Chef de Partie/ Grill chef to join the team at The Waterway About Us The Waterway has established itself as one of Maida Vale's best local restaurants and one of London's greatest outdoor terraces with spectacular views overlooking the beautiful Grand Union Canal. Voted as the best terrace in London, this is the closest to Venice London. Our menu is predominantly English & Modern European and focuses on delivering classic brasserie dishes using fresh ingredients. You will enjoy these benefits: *30% discount off your entire bill (including drinks) when dining in one of our restaurants/Pub&Rooms across the Group *recommend a friend scheme *staff recognition and incentives *Wagestream *exciting training *meals on duty, cash tips, uniforms *28days holidays ** Chef de Partie responsibilitie**s : *runs a specific section in a kitchen, and reports to the Sous Chef *Preparing, cooking and presenting high-quality dishes within the section *Placing orders & receiving goods & putting them away safely *Assisting the Head Chef and Sous Chef in creating menu items, and recipes and developing dishes *Preparing meat and fish *Assisting with the management of health and safety *Assisting with the management of food hygiene practices *Managing and training any Commis & Demi chefs & being a role model to them *Monitoring portion and waste control *Overseeing the maintenance of kitchen and food safety standards We require a minimum of 3 years of experience as a CDP or Grill chef. Full-time position with an immediate start. Job Types: Full-time, Part-time, Permanent Salary: £13.00-£15.00 per hour
Independent group of Hotel and Restaurants in central London is looking for a : Duty Manager Manager / CEO Personal Assistant The Duty manager role requires someone overseeing daily operations, ensuring employee productivity, and monitoring the efficiency of all processes of the Hotel and employees. The Role We are looking for a friendly and smart person to welcome all arriving and departing guests at the main Hotel entrance. You will often be the first and last person a guest sees - making you an important part of their memory at this prestigious hotel. As a Hall Porter, you will welcome all arriving and departing guests at the main Hotel entrance. You will often be seen as the point of contact for all enquiries for arriving and resident guests. You have to smile and have a warm and welcoming personality. You must also be extremely well presented and have a friendly, confident, yet relaxed manner when dealing with the public. From when guests enter the hotel to when they leave, you will be an important part of the guest experience. Your actions will determine the guests' satisfaction levels and the extent to which they get the most out of their stay. Your main duties include. • five days per week covering a variety of shifts between the hours of 7 am and 10 pm - never more than 8 hours shift • Welcoming guests on arrival to the hotel • Assist arriving and departing guests with their luggage. • Showing arriving guests around the hotel before showing them to their rooms • Answering guest queries • Managing the bookings platforms (Expedia, Booking) • Answering booking requests through our email and WhatsApp Number • Managing Housekeeping and checking the rooms after cleaning • Making arrangements following guest requests: taxis, train times, car rentals, theatre tickets • Handle inventory and orders for Hotel amenities and minibar • Assisting CEO as a PA - The hotel has just five rooms - there are some quiet days when you can work on the laptop at the reception Requirement for the role: • A presence as a host at the main entrance • Excellent standard of personal appearance • Excellent verbal communication - smiling, warm, relaxed and friendly • Genuine desire to serve our guests, whether here for business, pleasure, or a special occasion. • Ability to work shifts and weekend days outlined. • Experience in a similar position • Proficient in Microsoft Office • Good English spoken and written • Problem-solving ability The salary starts from £ 30,000 per annum plus other company benefits, restaurant discounts, and an end-of-financial-year service charge bonus. Extra hours are paid at 14£ gross per hour. No more than five days per week, 28 days of paid holidays. Please send an up-to-date copy of your Curriculum Vitae with a recent Photo. Due to the high number of applications, we are only able to contact candidates who closely match the level of skills and experience required by our clients. However, please contact us for more information or opportunities or forward your CV for consideration. Candidates must be eligible to live and work in the UK
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Fulham location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Fulham Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.
Chef de Partie – Italian Eatery All day dining – Italian Eatery Kings Cross St Pancras Hotels Group is expanding and now opening an all-day dining Italian Eatery. Located in the heart of Kings Cross St Pancras, on Euston Road; Spagnoletti will be showcasing authentic Italian food. Using solely fresh and seasonal produce; our team has designed a casual menu through which our guests can explore the traditionalism of Italian’s Regions in our fresh pasta selections and outstanding fresh bakery. Open 7 days, from breakfast to late dinner; Spagnoletti will be the perfect location to rejoice your palate, entertain your eyes and recharge yourself. We are hunting for experienced Chef de Partie experienced with fresh and seasonal produce and acquainted with Italian/Mediterranean cuisine. The Cdp will have bags of enthusiasm, drive and ambition. You will have fantastic knives skills and be able to work on the grill and/or cold/sandwich section. The cdp will work in a lovely new kitchen with a dynamic team: preparing, cooking and presenting dishes within the company standards in an open space kitchen. Chef de Partie Responsibilities: · Preparing, cooking and presenting dishes within the company standard and concept · Helping the sous chef and head chef to develop new dishes and menus · Ensuring standards are met as well as following food hygiene & health and safety rules · Monitoring portion and waste control to maintain profit margins · Be extremely well organised and keep the station extremely clean at all times · Work alongside the rest of the brigade and communicate efficiently with the entire team, included front of house This is a fantastic opportunity to be part of a new opening team and wonderful company in great expansion, offering growth and career opportunities.
Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail and About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) and Carmel Fitzrovia (W1 8AG) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.
We are currently seeking to expand our team with brilliant bartenders like yourself, who have a genuine passion for the art of mixology and a generous spirit towards guests. At The Lock Inn, we value experience in the hospitality industry, but more importantly, we look for individuals who are eager to grow and excel in their craft. Our ideal candidate is someone who shares our enthusiasm for creating exceptional drink experiences and can contribute positively to our team's dynamic. Please feel free to reach out to me directly to learn more about the opportunities available or to schedule a chat. We're excited about the possibility of you bringing your unique skills to the Lock Inn. Duties: - Prepare and serve alcoholic and non-alcoholic beverages to customers - Take customer orders and provide recommendations on drinks - Maintain cleanliness and organization of the bar area - Check identification to ensure legal drinking age - Monitor customer behavior and ensure responsible alcohol consumption - Engage with customers in a friendly and professional manner Experience: - Previous experience as a bartender or in a similar role is preferred - Knowledge of food safety regulations and procedures - Strong hospitality and customer service skills - Familiarity with restaurant operations and procedures - Excellent time management skills to handle multiple tasks simultaneously Requirements: - Must be at least 18 years old - Possess excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Knowledge of different types of alcoholic beverages and their recipes - Ability to stand for long periods of time and lift heavy objects (e.g., kegs) - Willingness to adhere to all food safety regulations and guidelines If you are a team player with a positive attitude, have the ability to multitask, and enjoy creating memorable experiences for customers, we encourage you to apply for this exciting opportunity. Help us create an exceptional dining experience by crafting delicious drinks as our Bartender. Job Types: Full-time, Part-time Salary: £12.00-£14.00 per hour Expected hours: 20 per week Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Day shift Holidays Night shift Weekend Supplemental pay types: Bonus scheme Tips Experience: Hospitality: 1 year (required) customer Service: 1 year (required) Bartending: 1 year (required)
We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We are an accredited company, looking to lead the way within the security sector of highly vetted, licensed and trained security professionals who help make the United Kingdom a safer place. Safe Responsec Group are currently recruiting for Security Guards to work at our major events across the UK. We are seeking highly talented individuals to join our team and be part of some of the biggest and best festivals and events across the UK Task: Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour/suitability is not line with event house rules/policies. Crowd control/people management – foot traffic direction, escorting and ejecting guests – temporally detaining guests prior to police handover, maintaining order, subdue anti-social behaviour, ensuring crowd safety plans are adhered to, apprehending guests/staff suspected of committing a crime. Controlling access points and site perimeter patrolling. Deliver approachable customer service and support. Protection of assets and prevention of losses. About you: Must complete and provide copies of ACT Certificates (ACT Awareness and ACT Security) You will be able to demonstrate you have a clear passion for Keeping People Safe. You will have good understanding of security risks and threats present at events and festivals. Reporting and recording details of irregularities, incidents, searches and patrols. You will be authoritative and confident and have the facility to deal with difficult people in conflict or emergency situations. Your reactions to security risks/issues, guest behaviour and crowd management will be reasonable, proportionate and effective. Guest experience will be important to you and you will be accessible and helpful. You will have a keen eye for detail and the ability to stay vigilant to security risks. Monitor and report any suspicious behaviour/take appropriate action. Egress control. You will work effectively within a team and be an excellent communicator. All Evolve Security Solutions employees are required to deliver exceptional levels of customer service, maintaining a smart, friendly, professional approach at all times. You are comfortable with camping on site if required and can provide essential camping kit. You will be robust to the outdoors and have previous experience in overnight camping. Job Types: Part-time, Full -time Zero hours contract Salary: £10.42-£13.15 per hour Expected hours: No less than 20per week Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Weekend availability Licence/Certification: First Aid Certification (preferred) SIA Door supervisor licence (preferred) Safety Stewards Nvq L2 (preferred)