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  • Supervisor
    Supervisor
    7 days ago
    £51225 yearly
    Full-time
    London

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as Supervisor in London 🇬🇧 With the group's continued growth, we are looking for our next rising star: as a Supervisor, you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day. Your areas of responsibility: Responsible for service quality • Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision., • Responsible for welcoming guests. Contribute to the restaurant's performance • Optimize table turnover / service pace and staff efficiency for resetting tables., • Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching. Ensure smooth front-of-house operations • Ensure compliance with dining room hygiene standards., • Propose initiatives to control front-of-house labor costs., • Oversee team schedules., • Responsible for orders and stock management (wine, tableware, aprons)., • Responsible for cash handling., • Ensure proper use and maintenance of equipment. Responsible for the success of the front-of-house team • Participate in the recruitment process for new hires., • Support the onboarding of new team members., • Coach and support the front-of-house team daily., • Be a key driver of team cohesion and positive working relationships. Our Offer: • Highly competitive salary., • Permanent contract., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #JoinBigMamma

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  • Head Chef
    Head Chef
    7 days ago
    £45000–£50000 yearly
    Full-time
    London

    We're looking for a new Head Chef to join our OG site in Brixton! Earlier this year we became the National Burger Awards Winner 🏆! We actually came 3rd in 2024 too! We've managed to really cement ourselves as a top burger spot nationally! We were TopJaw's personal top burger choice, and feature on loads of the top burger spot lists including TimeOut, Evening Standard, Esquire and many more. We opened out 9th restaurant this Spring and looking for our next spot. Simple done well is one our philosophies, so if you take pride in attention to detail, cooking with top quality produce and not over complicating anything then you'll fit right in! About the Role • Team management - Hiring, training, writing rotas (to a budget), leading a shift from the front, • Stock Management - Ordering, Stock rotation, Stock counts, minimising wastage and maintaining quality, • Due Diligence - keeping the highest hygiene standards, maintaining cleaning and cooking records, avoiding cross contamination and overall awareness of food safety and health & safety., • Role Model - Leading by example, taking huge pride in everything you do and taking the time to get the best out of your team. The other bits! • Pay package up to £50k/yr, • £34k/yr basic, • £9k+/yr tronc, • £4k/yr KPI target based bonus, • £2.7k/yr Deliveroo sales bonus, • 45h/wk on the rota plus admin (1-2h/wk) If this sounds like something you're interested in we'd love to hear from you!

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  • Sales Advisor
    Sales Advisor
    13 days ago
    £25000–£35000 yearly
    Full-time
    Teddington

    About the Role: We are looking for motivated and ambitious individuals to join our team as Sales Team Members. This is a fantastic opportunity for someone who enjoys working with people, building relationships, and developing valuable sales and communication skills. In this role, you will represent our clients through face-to-face interactions, engaging with potential customers, presenting tailored solutions, and delivering excellent customer experiences. No previous sales experience is required – full training and ongoing support will be provided. We’re looking for individuals with a positive attitude, strong communication skills, and the motivation to learn and grow within a fast-paced environment. Key Responsibilities Engage with potential customers through face-to-face interactions, building rapport and understanding their needs Present and explain products and services confidently, offering solutions tailored to each customer Negotiate and close sales while maintaining a professional and positive customer experience Accurately record customer interactions, sales activity, and follow-ups using internal systems Work closely with team members and management to ensure smooth service delivery and customer satisfaction Contribute to daily and weekly sales targets while maintaining high standards of professionalism Stay informed about products, services, and industry trends to identify new opportunities Skills & Qualities We’re Looking For Positive attitude and a strong willingness to learn and develop Excellent communication and interpersonal skills Confidence speaking with new people in a face-to-face environment Strong work ethic and self-motivation Ability to work well both independently and as part of a team A goal-oriented mindset with motivation to achieve targets Good organisation and time management skills Resilience and the ability to stay positive when facing challenges Professional and friendly approach when interacting with customers A proactive attitude and willingness to take initiative What We Offer Full training and ongoing mentorship A supportive and energetic team environment Opportunities for career progression within the company Performance-based incentives and bonuses The chance to develop valuable sales, communication, and leadership skills After applying, successful applicants will be contacted by our recruitment team to discuss the next steps. Good luck! Work Location: In person

    Immediate start!
    No experience
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  • Sales and Marketing Executive
    Sales and Marketing Executive
    1 month ago
    Full-time
    London

    Vietnam Airlines is the national flag carrier of Vietnam and has spearheaded Vietnam’s aviation market - one of the fastest-growing domestic markets in the world - throughout 20 years of development at a double-digit annual growth rate. Positioning itself as a modern carrier with an internationally recognisable brand characterised by Vietnamese traditional culture, Vietnam Airlines aims to achieve 5-star status and become a major airline in Asia. Job description · Feedback to customers claim, request; propose to correct VN’s service through customer’s complaint. · Liaise with lawyer, courts, debt company, arbitration, HDQ and units concerned to settle complaint cases · Collect market information, analyse fare information and report. · Coordinate with HDQ for scheduling, pricing · Checking flight inventory, advanced booking. · Facilitate sales & marketing’s activities: meetings/seminars, FAM, and Press trip, and sales promotion, communication with internal & external partners. · Communicate with appointed PR agency for Media Plan and additional activities. · Handle advertising, other marketing & promotion activities. · FFP Coordinator, website management, coordinate with online sales program. · Consolidate weekly/monthly report for Sales and marketing team. · Updating all Reservation & Ticketing policies · Follow up/ facilitate reservation & ticketing’s activities (Back-up) · Facilitate reservation team’ s activities if needed. · Other duties assigned by General Manager. · Reporting and proposing to General Manager. Requirements / Skills: • Candidate must possess at least a diploma or equivalent., • Preferably have 3 years working experience in the airline industry., • Excellent written oral skills in English (IELTS 7.0 or above)., • Ability to negotiate and promote at the highest level., • Be available to travel within the UK and internationally when required., • IT: MS Office, other software of the airlines (i.e. Access GDS etc.). Experience: • Sales, Reservation & Customer Service Occupations: 2 years (preferred)

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