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Junior Administrator (PPM & Reactive Maintenance) Company: Landmark Facilities Management Location: Ealing, West London Job Type: Full Time, Permanent Salary: £25,000 to £28,000 per annum, depending on experience Working Days: Monday to Friday, office based initially with option to hybrid. About Us Landmark Facilities Management is a family run business based in West London, providing planned preventative maintenance, reactive repairs, building compliance and refurbishment services across London, Buckinghamshire and the surrounding areas. We're a growing business looking for an organised, motivated and reliable individual to join our operations team. About the Role We are looking for a Junior Administrator to support the daily coordination of both our Planned Preventative Maintenance (PPM) and Reactive Maintenance departments. This is a varied role involving scheduling engineers, managing maintenance requests, communicating with clients and contractors, and ensuring jobs are properly tracked from initial instruction through to completion. You'll work closely with our Operations Manager and wider team, receiving training and support while developing your skills within the facilities management industry. Previous experience in facilities management is not essential. We're looking for someone who is organised, enthusiastic and willing to learn. Key Responsibilities Planned Preventative Maintenance (PPM) • Assist with planning and scheduling routine maintenance visits., • Coordinate engineers and subcontractors, ensuring appointments and site access are arranged., • Monitor upcoming, outstanding and overdue maintenance tasks., • Maintain accurate maintenance schedules and records., • Chase engineers and contractors for completed job sheets, reports and certification., • Update clients on maintenance schedules and progress. Reactive Maintenance • Receive and log maintenance requests from clients., • Raise and allocate jobs to engineers and subcontractors., • Coordinate attendance, appointments and access arrangements., • Monitor outstanding jobs and follow up to ensure timely completion., • Keep clients updated on job progress and any delays., • Assist with obtaining quotations and raising purchase orders., • Ensure completed job sheets, photographs and supporting documentation are received and recorded. General Administration • Maintain accurate records within our Joblogic facilities management system., • Respond to telephone calls and emails professionally., • Assist with preparing maintenance reports and client updates., • Support the operations team with general administration and coordination., • Help improve existing processes and maintain organised records. What We're Looking For • Excellent organisational and time management skills., • Confident communication skills, both written and verbal., • Good working knowledge of Microsoft Outlook, Excel and Word., • Ability to manage multiple tasks and changing priorities., • Strong attention to detail and a proactive approach to problem solving., • A positive attitude and willingness to learn., • Ability to work independently and as part of a team. Desirable but not essential: • Previous experience in an administrative or office based role., • Experience in facilities management, property maintenance or a similar industry., • Experience using Joblogic or another CAFM system., • Experience coordinating engineers, contractors or maintenance schedules. What We Offer • Competitive salary based on experience., • Full time, permanent employment., • Training and support from an experienced operations team., • Opportunity to develop your knowledge of facilities management and building maintenance., • A friendly, family run working environment., • Opportunity to grow with the business as we expand. How to Apply Please submit your CV along with a brief introduction outlining your experience and why you're interested in joining Landmark Facilities Management. We welcome applications from individuals at the beginning of their careers as well as those with previous administrative experience.

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We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

Park Royal GoTutors is looking for a reliable, organised and friendly Admin Assistant to support the Head of Centre with the day-to-day running and operations of our tuition centre. The Role You will play an important role in helping the centre run smoothly. Your responsibilities will include: • Supporting the Head of Centre with day-to-day operations, • Communicating with parents., • Managing enquiries and responding to messages, • Helping with student registrations, bookings and appointments, • Maintaining accurate administrative records, • Assisting with the organisation of classes and timetables, • Supporting the centre with general administrative tasks, • Helping create a welcoming and professional environment for students and parents, • Carrying out other reasonable administrative duties as required Requirements We are looking for someone who is: • Organised, reliable and responsible, • Friendly and confident when communicating with parents, • Comfortable using computers, email and basic office software, • Able to work independently and take initiative, • Professional and approachable, • Ideally has previous administration, customer service or education-sector experience Arabic speaking is required for this role, as you will need to communicate with parents who may not speak English. Fluent Arabic and Somali would be a strong advantage, particularly for communicating with a wider range of parents and supporting families who may not speak English. ###