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Take overall responsibility for Reception, Guest Services, Lobby and front-of-house operations, ensuring a seamless guest journey from arrival to departure. Essential experience leading Front Office operations within a hotel of 400+ bedrooms. Front of House Manager - Royal National Hotel - Bloomsbur

FRONT OFFICE SUPERVISOR, FRONT OFFICE \n 39 hours, 5 days per week \n Mandarin Oriental Hyde Park is looking for a Front Office Supervisor to join our Reception team. \n Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. \n Mandarin Oriental Hot... \n \n ZIPC1_UKCT

We are seeking a dedicated and professional Reception Manager to lead our front desk team and ensure an exceptional guest experience. This role requires a dynamic individual capable of managing daily front office operations, driving service excellence, and supporting the Room Division Manager in maintaining smooth and efficient service delivery. \n Key Responsibilities: \n The main responsibilities and ... \n \n \n \n \n \n ZIPC1_UKCT

As a Duty Manager, you will: \n\n • Act as the go-to leader onsite, ensuring smooth daily operations\n, • Be present in public areas, leading by example and resolving guest issues promptly\n, • Supervise the shift and support all departments, especially Reception, F&B, and Housekeeping coordination\n, • Support the team in busy periods, helping with check-ins, breakfast service, bar operations or back-office tasks\n, • Lea...\n\n \n \n \n \n \n ZIPC1_UKCT

Conference Support Coordinator \n Highly regarded US law firm with exciting growth in its London office is seeking a polished Conference Support Coordinator to provide exceptional reception and conference support across the firm’s client floor. You’ll welcome clients and visitors to the firm as well as coordinating daily coverage and oversee allocated meetings and events. \n What’s On Offer: \n\n • Salary to £50,000\n, • 10am – 6pm working hours (Monday-Friday)\n, • Outstanding employee benefits\n, • Complimentary meals and refreshments\n\n Conference Support Coordinator – What You’ll Be Doing: \n\n • Welcome clients and visitors, manage arrivals and provide professional reception and telephone support\n, • Coordinate conference room bookings, meeting schedules and daily Conference Floor operations\n, • Oversee allocated meetings and events, ensuring rooms, equipment and refreshments are prepared to the required standard\n, • Provide day-to-day operational oversight and senior cover during the Conference Support Manager’s absence, escalating issues as appropriate\n, • Monitor team workloads, identify staffing pressures and support effective team coverage\n, • Resolve routine operational issues and coordinate with relevant departments to ensure the smooth delivery of meetings and events\n, • Support team training and development, promoting consistent service standards and procedures\n, • Liaise with clients, colleagues and internal departments to manage requests and ensure effective communication\n, • Maintain accurate booking records, systems and conference areas to a high professional standard\n\n Conference Support Coordinator – What We’re Looking For: \n\n • 5+ years’ experience in reception, conference services or a client-facing role within a law firm\n, • Experience coordinating meetings and events\n, • Strong commitment to delivering consistently high standards of client service\n, • Sound judgement and the ability to recognise when matters require escalation\n, • Previous supervisory or senior reception experience desirable\n

Junior Legal Receptionist \n Leading US law firm is hiring a new Legal Receptionist who is on the upward career trajectory to join their busy front-of-house team, to work the hours 8am to 4pm, 9am to 5pm and 11am to 7pm (one week every couple of months or so). \n Whats on Offer: \n\n • Salary to £31,000\n, • 35 hour working week\n, • Fantastic culture\n\n The Legal Receptionist will combine the busy and varied reception duties with invoice support. \n Junior Legal Receptionist – What you will be doing: \n\n • First point of contact for clients at reception, providing a high level of client care\n, • Dealing with all clients, either in person, via email or telephone, in a courteous and highly professional manner\n, • Booking meeting / conference rooms\n, • Maintaining / organising meeting rooms\n, • Managing incoming and outgoing mail and organising couriers\n, • Manage all security access procedures for new joiners and visitors\n, • Assisting with client administration requirements (taxis, restaurant bookings, printing, photocopying, etc.)\n, • Assisting with uploading invoices\n\n Junior Legal Receptionist – What we are looking for: \n\n • Previous experience working as a receptionist or cabin crew or other client facing role where a 5* star service was required\n, • Polite attitude and taking pride in your work\n, • Competent with MS Office and other IT software\n, • Strong, confident and clear communicator, both verbal and written\n, • Proactive\n

Temporary Front of House Host / Receptionist \n We are looking for professional, reliable and adaptable individuals who are available on an ad-hoc temporary basis to provide short and long-term cover for annual leave, sickness absence, peak workloads and other business needs across a corporate office environment in Epsom - KT18 \n First Shift available for 25th & 28th December \n As the first point of contact for visitors, clients and employees, you will deliver a professional front of house service, ensuring a welcoming and well-presented environment at all times. Assignments may range from a single day's cover to ongoing placements lasting several weeks or months. \n Key Responsibilities \n Meet and greet visitors and provide a professional reception service. \n Answer calls, manage enquiries and direct visitors appropriately. \n Maintain a clean, organised and professional reception area. \n Manage visitor registrations, deliveries and contractor access. \n Support building operations, health & safety and security procedures. \n Carry out routine checks and report any issues promptly. \n Assist with meeting room bookings, events and hospitality requirements. \n Build positive relationships with clients, visitors and colleagues. \n Maintain accurate records and handle confidential information appropriately. \n What We're Looking For \n Previous experience in Reception, Front of House, Concierge, Customer Service or Hospitality roles. \n Excellent communication and customer service skills. \n Professional, friendly and confident manner. \n Strong reliability, punctuality and attention to detail. \n Ability to work independently and quickly adapt to new environments. \n Good IT skills, including Microsoft Office and email systems. \n Flexibility to accept assignments at short notice. \n Ideal For \n Candidates seeking flexible temporary work who are available to provide same-day, short-term and long-term cover across a variety of corporate and commercial office locations. \n Availability and reliability are essential, as many assignments arise at short notice to cover unexpected absences and urgent client requirements. \n \n

Concierge Day Team Leader \n \n Location: London \n \n Salary: £37,000 per annum \n \n Hours: \n 7:00am – 7:00pm | 4 Days On / 4 Days Off \n \n We are currently recruiting for a professional and customer-focused Concierge Day Team Leader to join a luxury residential development in London. \n \n This is an excellent opportunity for an experienced Concierge Team Leader, Front of House professional who enjoys delivering exceptional customer service and maintaining the highest standards within a residential environment. \n \n Responsibilities: \n \n ·Lead, supervise and motivate the concierge team. \n ·Allocate daily duties, shifts and responsibilities. \n ·Prepare staff rotas and manage attendance. \n ·Train new team members and support staff development. \n ·Monitor performance and provide feedback. \n ·Provide a welcoming and professional front of house service to residents and visitor \n ·Manage resident enquiries promptly and efficiently. \n ·Monitor access control and maintain building security. \n ·Receive and distribute parcels and deliveries. \n ·Coordinate contractor and visitor access. \n ·Carry out routine inspections of communal areas and report any maintenance issues. \n ·Maintain accurate records, logs and handover notes. \n ·Work closely with the building management team to ensure the smooth day-to-day operation of the development. \n \n Requirements: \n \n ·Previous experience within a Concierge, Front of House, Reception or Hospitality role. \n ·Outstanding customer service and communication skills. \n ·Professional appearance and a positive, proactive attitude. \n ·Ability to remain calm under pressure and work on your own initiative. \n ·Good IT skills and experience using Microsoft Office. \n ·Right to work in the UK. \n \n If you are passionate about delivering exceptional service and are looking for your next opportunity within luxury residential property, we would love to hear from you. Apply today. \n Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you. \n

Hotel Reservations Agent \n Location: The Kensington Collection & SafeStay Holland Park \n Reports To: Revenue & Reservations Manager / Cluster General Manager \n Salary: £28,000 – £34,000 per annum \n Duration: Permanent - Full time, 40 hours per week 9:00-5:30 \n Job Purpose \n The Hotel Reservations Agent is responsible for maximising accommodation revenue across all properties by handling reservations efficiently, delivering exceptional customer service and ensuring the highest level of booking accuracy. \n The role supports both The Kensington Collection and SafeStay Holland Park, managing hotel rooms, serviced apartments and hostel accommodation through various booking channels while maintaining excellent communication with guests, reception teams and revenue management. \n Key Responsibilities \n Reservations \n\n • Manage all reservations via telephone, email and online channels.\n, • Process bookings accurately within agreed response times.\n, • Convert enquiries into confirmed bookings.\n, • Upsell room categories, breakfast packages and additional services.\n, • Maximise occupancy and revenue opportunities.\n, • Ensure all reservations are entered accurately into the PMS.\n, • Monitor arrivals, departures and availability daily.\n\n Revenue Management Support \n\n • Assist with daily rate loading where required.\n, • Monitor occupancy and booking pace.\n, • Identify high-demand periods.\n, • Report unusual booking patterns.\n, • Support revenue strategy implementation.\n, • Assist with overbooking management.\n, • Ensure rate parity across all channels.\n\n OTA Management \n Manage reservations received from: \n\n • Booking.com\n, • Expedia\n, • Agoda\n, • Hotels.com\n, • Hostelworld\n, • Google Hotel Listings\n, • Direct Website Bookings\n, • Telephone Reservations\n, • Corporate Accounts\n, • Travel Agents\n, • Group Bookings\n\n Guest Service \n\n • Respond promptly to guest enquiries.\n, • Handle amendments and cancellations.\n, • Manage special requests.\n, • Resolve reservation issues professionally.\n, • Build strong relationships with repeat guests.\n\n Property Coordination \n Work closely with: \n\n • Front Office\n, • Housekeeping\n, • Revenue Manager\n, • Sales Team\n, • Finance Department\n, • General Managers\n\n to ensure accurate room availability and smooth guest arrivals. \n Administration \n\n • Maintain reservation records.\n, • Produce daily arrival reports.\n, • Process deposits and prepayments.\n, • Issue confirmations.\n, • Verify payment details.\n, • Maintain guest profiles.\n, • Ensure GDPR compliance.\n\n Systems Experience \n Experience with the following is desirable: \n\n • Guestline PMS\n, • Channel Manager\n, • Booking Engine\n, • Microsoft Office\n, • Outlook\n, • Excel\n, • Payment Gateways\n\n Knowledge & Skills \n\n • Excellent communication skills\n, • Strong customer service focus\n, • Attention to detail\n, • Ability to work under pressure\n, • Commercial awareness\n, • Good organisational skills\n, • Strong numerical skills\n, • Excellent written English\n, • Positive and professional attitude\n\n Experience Required \n Essential \n\n • Minimum 2 years' experience in hotel reservations.\n, • Experience using a hotel PMS.\n, • Experience working with OTAs.\n, • Excellent telephone manner.\n, • Good Microsoft Office skills.\n\n Working Hours \n\n • 40 hours per week.\n, • Monday to Friday (9.00 to 17.30)\n\n Benefits \n\n • Competitive salary.\n, • Company pension.\n, • Holiday entitlement.\n, • Career progression opportunities.\n, • Training and development.\n, • Employee recognition programmes.\n

2 X Day Resident Assistant \n 2X Night Resident Assistant \n \n Location: London \n Salary: £30,000 per annum \n \n Hours: \n 7:00am – 7:00pm | 4 Days On / 4 Days Off \n 7:00pm – 7:00am | 4 Days On / 4 Days Off \n \n We are currently recruiting for two professional and customer focused Day Resident Assistant's and 2 Resident Assistants to join a luxury residential development in London. \n This is an excellent opportunity for an experienced Resident Assistant professional who enjoys delivering exceptional customer service and maintaining the highest standards within a residential environment. \n \n Responsibilities: \n .Assist residents with day-to-day requests, enquiries and general support, ensuring a friendly and professional service. \n . Support the concierge team with daily duties, reception operations and resident services. \n ·Provide a welcoming and professional front of house service to residents and visitor \n ·Manage resident enquiries promptly and efficiently. \n ·Monitor access control and maintain building security. \n ·Receive and distribute parcels and deliveries. \n ·Coordinate contractor and visitor access. \n ·Carry out routine inspections of communal areas and report any maintenance issues. \n ·Maintain accurate records, logs and handover notes. \n ·Work closely with the building management team to ensure the smooth day-to-day operation of the development. \n \n Requirements: \n ·Previous experience within a Concierge, Front of House, Reception or Hospitality role. \n ·Outstanding customer service and communication skills. \n ·Professional appearance and a positive, proactive attitude. \n ·Ability to remain calm under pressure and work on your own initiative. \n ·Good IT skills and experience using Microsoft Office. \n ·Right to work in the UK. \n \n If you are passionate about delivering exceptional service and are looking for your next opportunity within luxury residential property, we would love to hear from you. Apply today. \n Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.

Facilities Assistant – Part-time, Ad Hoc \n Are you an experienced Facilities or Workplace professional who enjoys being at the heart of a busy office? Are you proactive, hands-on, and confident dealing with everything from meeting room technology and client requirements to unexpected operational issues? \n If you enjoy taking ownership, solving problems, and creating a great workplace experience, we'd love to hear from you. \n About the role \n Join the Ipsos UK Facilities team and play a key role in creating a welcoming, productive, and professional workplace for colleagues, clients and visitors. \n This is a part-time, flexible ad-hoc role based at our office near Tower Bridge. Shifts are available between 7:00am and 6:00pm and are offered according to business needs, including team absences, annual leave and periods of increased activity. Applicants therefore need the flexibility to work early starts and later finishes when required. \n As a Facilities Assistant, you'll be at the heart of our day-to-day office operations. You'll be visible, approachable, and ready to take ownership, whether you're welcoming visitors, preparing meeting spaces, supporting an event, troubleshooting an AV issue, or responding to an unexpected Facilities problem. \n You'll work as part of a collaborative Facilities team responsible for: \n\n • Reception and front-of-house services\n, • Meeting rooms and audiovisual technology\n, • Hospitality and catering coordination\n, • Client and internal events\n, • Workplace presentation and office standards\n, • Facilities requests and day-to-day building issues\n, • Contractor and supplier coordination\n, • General Facilities administration and operational support\n\n You'll need to be comfortable switching between priorities, using your initiative and following issues through to resolution. We are looking for someone who doesn't wait to be asked, but notices what needs doing and takes appropriate action. \n This is an excellent opportunity for someone with Facilities or Workplace Operations experience who enjoys variety, takes pride in excellent service and wants to contribute to a dynamic global organisation. \n About you \n You'll be someone who is: \n\n • Friendly, approachable, and professional, with a natural service mindset.\n, • Proactive and hands-on, with the initiative to spot issues and act on them.\n, • Highly organised and able to juggle competing operational priorities.\n, • Calm, resilient and solutions-focused when plans change or problems arise.\n, • Comfortable taking ownership and following tasks through to completion.\n, • A collaborative team player who is equally comfortable working independently.\n, • Confident communicating with colleagues, clients, visitors, contractors, and suppliers.\n, • Curious about technology and willing to learn new systems and ways of working.\n, • Reliable and flexible, recognising that Facilities Operations sometimes requires an immediate response to unexpected situations.\n\n Essential skills and experience \n\n • Previous experience working in a busy Facilities, Workplace, Office Operations and/ or the hospitality sector.\n, • Strong interpersonal, communication and customer-service skills.\n, • Experience managing multiple tasks and changing priorities in a fast-paced environment.\n, • Strong organisational, administrative, and time-management skills.\n, • Good working knowledge of Microsoft Office applications.\n, • Confidence using audiovisual and meeting-room technology, or the ability to quickly learn new systems.\n, • Strong practical problem-solving skills and a solutions-focused approach.\n, • Ability to work independently, use initiative and make sensible decisions within agreed responsibilities.\n, • Comfortable with practical meeting-room set-up activities, including arranging tables and chairs where required.\n\n Desirable skills and experience \n\n • Experience supporting reception, front-of-house or workplace services.\n, • Experience supporting meetings, events, catering or hospitality.\n, • Familiarity with Facilities Management or Workplace Management systems.\n, • Experience coordinating contractors or suppliers and supporting building maintenance activities.\n, • Experience using digital data collection, reporting or analytics tools.\n, • Confidence using digital tools and an interest in how AI can improve workplace efficiency and service delivery.\n, • Experience working within a large, diverse or complex organisation.\n, • Experience responding calmly and appropriately to incidents or emergency situations.\n\n About Ipsos \n We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success: a more diverse workforce enables us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. \n We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. \n Ready to make an impact? \n If you're an experienced Facilities or Workplace professional who enjoys variety, takes ownership and gets satisfaction from making things run smoothly, we'd love to hear from you. Apply now.

We are recruiting a Reception Manger to lead a fantastic Rapport team of 5 based in the heart of London. Are you ready to make your mark with the leading provider of Corporate Guest Services? Do you have a management background and a passion for delivering truly unique guest experiences? Are you looking for a new challenge to stimulate your skills? Our client is an international law firm who is committed to promoting diversity and to fostering an inclusive environment. As a Reception Manager you will work closely with the Senior Facilities Manager and Onsite events team to ensure the smooth running of operations. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday, on a shift rota basis between 7 AM - 7 PM, however needs to be flexible to 9 PM to support with events from time to time.) Salary: £46,500 per annum What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main Responsibilities Lead, motivate, and support the reception team, ensuring the smooth day-to-day operation of the front-of-house function. Produce and present monthly reports, providing insights into service performance, trends, and operational activity. Build strong client relationships through regular weekly and monthly meetings, delivering updates and overviews across the London office portfolio. Collaborate closely with US-based teams to coordinate visits, logistics, and support for travelling lawyers. Oversee switchboard operations, ensuring calls are handled efficiently and that all team members adhere to established procedures and service standards. Partner with the events team to coordinate meeting and event spaces, ensuring seamless planning and execution. Manage the booking and scheduling of meeting rooms and office spaces for Partners and Personal Assistants, ensuring an efficient and organised process. Carry out regular site inspections, proactively identifying and reporting maintenance issues to ensure a safe and well-presented workplace. Act as a role model for service excellence, ensuring the team consistently represents Rapport's values and high standards. Conduct daily meeting room audits, ensuring all spaces are fully functional, professionally presented, and ready for use. Work collaboratively with workplace and catering teams to coordinate room setups and deliver exceptional meeting experiences. Ensure compliance with Reception Services Standard Operating Procedures (SOPs), maintaining up-to-date knowledge of company and site-specific processes. Coach, mentor, and develop team members, providing ongoing guidance and support to foster a high-performing and engaged team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together Be an approachable and supportive leader who fosters trust, inspires confidence, and serves as a reliable point of contact for the team. Build strong relationships with senior stakeholders, communicating with professionalism, credibility, and confidence. Demonstrate a proactive and solutions-focused mindset, effectively resolving challenges and driving positive outcomes. Maintain exceptional attention to detail, ensuring consistently high standards across all aspects of service delivery. Passionately support the growth and development of team members through coaching, mentoring, and ongoing encouragement. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us at www.rapportservice.com. Rapport vacancies often attract a high volume of applications, but every application is personally reviewed by a member of our recruitment team. We take the time to read your application and consider your experience against the requirements of the role, so there is always a person behind the process reviewing your application. To ensure we can give each candidate and application the attention it deserves, we can only consider one application per candidate at a time. Even if you have applied for multiple vacancies, we will focus on the role that best matches your experience and background. We therefore encourage you to carefully consider which opportunity is the strongest fit for you before applying. Please keep an eye on your inbox, including your junk/spam folder, for updates from our recruitment team. TPBN1_UKTJ

An established international organisation is looking for an experienced Office Administrator to take ownership of the day-to-day running of its London office.This is a varied and hands-on role, ideally suited to someone who enjoys being at the heart of an office and taking responsibility for making sure everything runs smoothly. You will work closely with colleagues across the business, supporting office operations, facilities, employee administration and company events. Your new role As Office Administrator, you will be responsible for providing high-quality administrative and operational support across the London office. Your responsibilities will include: Managing the day-to-day running of the office and acting as the main point of contact for facilities and building management Supporting office budgets, expenses and supplier invoices Managing office supplies, stationery, couriers, post and deliveries Overseeing reception duties and welcoming visitors Supporting workplace Health & Safety requirements, including Fire Marshal responsibilities Coordinating employee onboarding and offboarding alongside the Talent and IT teams Managing company mobile phones and associated office access Organising internal meetings, catering and room bookings Coordinating company events in the UK and Europe, including summer and end-of-year events Supporting employee engagement and team-building initiatives Coordinating corporate gifts, cards and branded merchandise Working closely with Finance, IT, Talent and other teams on wider operational requirementsWhat you'll need to succeed You will be an experienced administrator who is confident taking ownership of a busy office environment.Ideally, you will have: Strong organisational and prioritisation skills Excellent attention to detail A proactive and solution-focused approach Strong communication and interpersonal skills The ability to work independently while collaborating effectively with colleagues at all levels Experience or previous training in Health & Safety, Fire Safety and/or First Aid Confidence using Google Workspace, including Docs, Sheets and Slides Experience coordinating office events or employee activities would be advantageousThis is an office-based role in London and would particularly suit someone who enjoys a broad remit and wants to be the go-to person for the smooth running of an office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Head of Tenant Experience | London (Hybrid) + UK TravelWe’re not just managing buildings. We’re creating experiences.Working for a privately owned real estate investment company with a growing UK office portfolio, they we believe exceptional tenant experience is what separates good landlords from great ones.Now we’re looking for someone to set and lead that vision.The opportunityThis is a brand-new role, built for someone who wants to leave their mark. You’ll design and roll out a portfolio-wide tenant experience strategy from front-of-house hospitality to building standards, community events to tech-enabled engagement. Think hospitality meets property meets community management, with real scope to shape how our buildings feel and function.What you’ll be doing Setting the national strategy, including service standards, presentation, and consistency across every asset Please ensure you read the below overview and requirements for this employment opportunity completely. Leading front-of-house teams, training, recognition, and a reception network that raises the bar Setting the standard, audits and improvement plans for everything from wellness facilities to wayfinding Creating community events, partnerships, and perks that make our buildings places people want to be Proving it works satisfaction surveys, KPIs, and reporting that shows real impact Getting out the regular travel across our UK portfolio, meeting tenants and teams face to faceWhat you’ll bringExperience in commercial real estate, flexible workspace, hospitality, or customer experienceA track record of raising service standards and tenant/customer satisfactionThe influence to bring people together across multiple sites and organisationsEnergy, creativity, and genuine passion for hospitalityComfort working independently and owning a strategy end to endWhy this roleYou’ll have the freedom to build something from scratch, direct access to senior leadership, and the chance to genuinely redefine what tenant experience looks like across a UK office portfolio. xrnqpay If you love hospitality, thrive on relationships, and want to make your mark — this is it. London-based (1–2 days/week) + regular UK travel Full-time preferred; part-time considered for the right candidate Competitive salary, dependent on experienceReady to lead the future of tenant experience? Apply now.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Apply fast, check the full description by scrolling below to find out the full requirements for this role. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Role purpose The Workplace, Experience & Operations London Lead is accountable for the integrated delivery of workplace experience and day-to-day operations across the London portfolio. This role leads teams and service partners to deliver a best-in-class colleague, client and visitor experience, whilst ensuring building operations, service contracts, risk, financial management and reporting are delivered to a consistently high standard. The role is highly visible and acts as an on-site ambassador, creating a culture of service excellence and continuous improvement. It combines the “front door” experience focus (with particular attention to key client-facing areas such as the Customer Experience Centre) with operational rigour across building services and contracted delivery. Reporting to: Regional Account Director Location: London (client site) What this job involves (key responsibilities) 1) Leadership, people management & culture Lead, develop and sustain a high-quality, well-motivated team, nurturing an environment of teamwork and co-operation across workplace experience, front of house and operational support. Drive a service excellence culture within delivery and operational teams, creating an environment that supports continuous improvement and innovation. Mentor, enable training and development of team members, leading by example and maintaining strong engagement across the team. Ensure team performance is managed effectively, with clear objectives and regular development conversations. 2) Workplace experience strategy & service delivery Lead the development and implementation of modern workplace programmes to deliver best-in-class employee experience within the London office. Spearhead workplace experience and service delivery on site, bringing an elevated level of service to all building users, guests and visitors. Act as a Subject Matter Expert (SME) for Workplace Experience / Front of House related items, supporting development of processes and SOPs that serve wider account targets. Ensure client and guest expectations are met and the overall workplace strategy is delivered. 3) Front of House / Guest Services oversight (where in scope) Ensure the highest levels of visitor care are delivered consistently across reception and guest touchpoints. Ensure guest-facing standards are maintained (e.g., personal presentation, uniform compliance, readiness of reception points and guest areas). Ensure customer feedback is actively captured (e.g., via Corrigo) and that follow-up and resolution is tracked through to closure. Maintain strong awareness of business activity and ensure guest services teams are briefed to support VIP activity and peak periods. 4) Events enablement and workplace activations (where in scope) Ensure end-to-end event readiness and strong cross-team co-ordination for events taking place throughout the building. Ensure pre-event engagement and communication routines are in place (e.g., stakeholder briefings and weekly event team meetings) to maintain seamless service delivery. Ensure post-event feedback, audits and inspections are completed, and improvement actions are implemented. 5) Building operations & site operational management Lead and monitor day-to-day building operations, ensuring industry best-practice operations are implemented to deliver first-class workplace outcomes. Oversee Planned Preventive Maintenance schedules in line with local regulations and required standards, engaging with engineering support resources as needed. Ensure minor repairs and works are supervised appropriately and delivered safely, on time, and within budget. Ensure participation in planned/unplanned incidents (e.g., shutdowns, evacuations) and that emergency procedures and Business Continuity Plans are current and enacted when required (including acting as Fire Safety Manager when required). 6) Contract, supplier and service partner management Ensure all contracts under role ownership are professionally delivered (including the contract with the customer and contracts with business partners). Ensure contractor onboarding/offboarding and inductions are completed appropriately and standards are upheld. Maintain appropriate levels of communication with all service providers across the site, ensuring joined-up delivery and a “one team” approach. 7) Financial management & value delivery Set and deliver agreed financial targets (revenue, expenses, debtor management and savings objectives), including managing performance to any Guaranteed Maximum Price commitments where applicable. Support budgeting and participate in reforecasting to maintain financial accuracy and control. Ensure all client billing, financial reporting, and supply chain payments are accurate and completed to agreed timelines and terms. 8) Risk, compliance and governance Drive a risk-conscious culture and ensure compliance with Health, Safety, Environment and Risk Management policies and procedures. Ensure incidents are reported per required internal and client procedures and that emergency call-out/rectification processes are swift and effective. Ensure account processes and procedures are monitored and updated in line with Master Services Agreement requirements. Maintain data integrity across systems used to manage the account (including management information platforms and system drawings), escalating issues promptly when required. 9) Technology, automation, innovation & sustainability Develop new ways of working through innovative technologies, automation and improved operational routines. Demonstrate commitment to sustainability programmes in all parts of the office, working collaboratively with workplace teams and partners to embed sustainable practices. 10) Reporting and stakeholder communication Provide standard monthly/quarterly/annual reporting and management reports as required, ensuring accuracy and timeliness. Build and maintain strong relationships with client stakeholders, colleagues, guests, key service partners and other on-site business partners, networking confidently at all levels. 11) Flexibility and wider support Remain flexible to perform other duties within the wider workplace team as required, including supporting cross-site projects, site visits and critical operational needs. Skills (required) Excellent written and verbal communication skills, including presentation and negotiation. Strong leadership and people management capability; able to mentor and develop teams. Strong stakeholder management with the ability to network at all levels. Strong organisational skills; able to manage multiple projects and competing priorities. Strong customer focus and commitment to service excellence in a highly demanding, high-visibility environment. Strong analytical skills and attention to detail, including data integrity and reporting discipline. Confident decision-making and calm under pressure, with a proactive approach to problem solving. Comfortable leveraging technology to improve service delivery (automation, systems, reporting). Experience & Qualifications Progressive experience in Facilities Management, Property/Building Operations, Workplace Experience, Hospitality or related customer-facing environment. Demonstrable experience leading teams and managing complex service delivery (portfolio/site). Financial management experience including budgets, forecasting and cost control. Experience working in a regulated environment (financial services preferred). Degree (or equivalent) in Building Management, Facilities Management, Business Administration or related discipline preferred; professional FM qualifications (e.g., IWFM/RICS) beneficial. Location: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. xrnqpay If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

JLL empowers you to shape a brighter way . Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Guest Services Ambassador What this job involves: Role is primarily hosting role requiring standing, walking and hosting visitors during the course of the day (1 hour at a time minimum). Role is based in the lobby, reception areas across building and meeting room floors where moving around the floor is a necessity to ensure each meeting room is attended to (up to 20 meeting rooms per floor) and visitors are hosted to their meeting rooms. Working Hours/Pattern: The working hours of the Guest Services Supervisor is 07:00-19:00 Monday to Friday on a rotational basis, 40 hours per week. Flexibility is essential to support events and key business activity. What your day-to-day will look like: Adaptable to work with a hybrid approach throughout the guest services operation including main building reception, internal reception spaces and guest services hub Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication Maintain a strong awareness of business activity communicating all updates with team members Communicate to the Guest Services Team Leader/Supervisor any new / ongoing / potential issues and complaints so that they are addressed accordingly Liaising with other departments, namely security, facilities, and hospitality services Ensure Security and Health and Safety procedures are adhered to at all times. To ensure that all visitors experience service excellence consistently, providing a warm, courteous and prompt welcome on arrival and throughout the client journey To host the main reception area energising the space and creating lasting impressions To provide an information service for the local area and liaise as a point of contact between clients and hosts, enhancing service with a concierge approach Fluency of both internal and external VIPs to constantly recognise and deliver service excellence Liaising with PA/EA teams, clients & visitors and providing excellent customer service - creating "wow" moments when the opportunity arises Ensure that the visitor and client spaces are immaculate at all times, taking ownership of the space and reporting issues appropriately Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner Using empowerment for problem resolution whilst enhancing visitor and client experience Desired or preferred experience and technical skills: At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline Self-motivated individual committed to service excellence Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods Ability to demonstrate empathy, excellent customer service and practical skills Required Skills and Experience: Skilled in guest/client service and confident in striving for excellence Operational knowledge of all reception services and standard operating procedures Must have excellent organisational skills and good attention to detail Must be computer literate including MS office Ability to use own initiative and takes ownership Professional and high standard telephone etiquette Should have an excellent and positive "can do attitude" and a great team player and supporter Able to work in a busy and pressurised environment providing a discreet and personalised service. Location: London If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Guest Services Operation and Communication Adaptable to work with a hybrid approach throughout the guest services operation including main building reception, internal reception spaces and guest services hub Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication Maintain a strong awareness of business activity communicating all updates with team members Communicate to the Guest Services Team Leader/Supervisor any new / ongoing / potential issues and complaints so that they are addressed accordingly Support the training of new Guest Services team members Liaising with other departments, namely security, facilities, and hospitality services Ensure Security and Health and Safety procedures are adhered to at all times. Personal Presentation and Responsibilities Maintain a professional, polite and considerate manner at all times Adhere to uniform and presentation standards as per the personal appearance guidelines Taking ownership of guest services responsibilities to constantly develop service standards Person Specification/Requirements At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline Self-motivated individual committed to service excellence Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods Ability to demonstrate empathy, excellent customer service and practical skills Skilled in guest/client service and confident in striving for excellence Operational knowledge of all reception services and standard operating procedures Must have excellent organisational skills and good attention to detail Must be computer literate including MS office Ability to use own initiative and takes ownership Professional and high standard telephone etiquette Should have an excellent and positive "can do attitude" and a great team player and supporter Able to work in a busy and pressurised environment providing a discreet and personalised service. From time to time the company may require you to work at other sites, on projects, company development, site visits or similar. You will also positively represent the Company at all times along with being present in the workplace at critical times of operation. Location: On-site -London, GBR Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. xrnqpay If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution . Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. Role purpose The Workplace, Experience & Operations London Lead is accountable for the integrated delivery of workplace experience and day-to-day operations across the London portfolio . This role leads teams and service partners to deliver a best-in-class colleague, client and visitor experience, whilst ensuring building operations, service contracts, risk, financial management and reporting are delivered to a consistently high standard. The role is highly visible and acts as an on-site ambassador, creating a culture of service excellence and continuous improvement. It combines the "front door" experience focus (with particular attention to key client-facing areas such as the Customer Experience Centre) with operational rigour across building services and contracted delivery. Reporting to: Regional Account Director Location: London (client site) What this job involves (key responsibilities) 1) Leadership, people management & culture • Lead, develop and sustain a high-quality, well-motivated team, nurturing an environment of teamwork and co-operation across workplace experience, front of house and operational support., • Drive a service excellence culture within delivery and operational teams, creating an environment that supports continuous improvement and innovation., • Mentor, enable training and development of team members, leading by example and maintaining strong engagement across the team., • Ensure team performance is managed effectively, with clear objectives and regular development conversations. 2) Workplace experience strategy & service delivery • Lead the development and implementation of modern workplace programmes to deliver best-in-class employee experience within the London office., • Spearhead workplace experience and service delivery on site, bringing an elevated level of service to all building users, guests and visitors., • Act as a Subject Matter Expert (SME) for Workplace Experience / Front of House related items, supporting development of processes and SOPs that serve wider account targets., • Ensure client and guest expectations are met and the overall workplace strategy is delivered. 3) Front of House / Guest Services oversight (where in scope) • Ensure the highest levels of visitor care are delivered consistently across reception and guest touchpoints., • Ensure guest-facing standards are maintained (e.g., personal presentation, uniform compliance, readiness of reception points and guest areas)., • Ensure customer feedback is actively captured (e.g., via Corrigo) and that follow-up and resolution is tracked through to closure., • Maintain strong awareness of business activity and ensure guest services teams are briefed to support VIP activity and peak periods. 4) Events enablement and workplace activations (where in scope) • Ensure end-to-end event readiness and strong cross-team co-ordination for events taking place throughout the building., • Ensure pre-event engagement and communication routines are in place (e.g., stakeholder briefings and weekly event team meetings) to maintain seamless service delivery., • Ensure post-event feedback, audits and inspections are completed, and improvement actions are implemented. 5) Building operations & site operational management • Lead and monitor day-to-day building operations, ensuring industry best-practice operations are implemented to deliver first-class workplace outcomes., • Oversee Planned Preventive Maintenance schedules in line with local regulations and required standards, engaging with engineering support resources as needed., • Ensure minor repairs and works are supervised appropriately and delivered safely, on time, and within budget., • Ensure participation in planned/unplanned incidents (e.g., shutdowns, evacuations) and that emergency procedures and Business Continuity Plans are current and enacted when required (including acting as Fire Safety Manager when required ). 6) Contract, supplier and service partner management • Ensure all contracts under role ownership are professionally delivered (including the contract with the customer and contracts with business partners)., • Ensure contractor onboarding/offboarding and inductions are completed appropriately and standards are upheld., • Maintain appropriate levels of communication with all service providers across the site, ensuring joined-up delivery and a "one team" approach. 7) Financial management & value delivery • Set and deliver agreed financial targets (revenue, expenses, debtor management and savings objectives ), including managing performance to any Guaranteed Maximum Price commitments where applicable., • Support budgeting and participate in reforecasting to maintain financial accuracy and control., • Ensure all client billing, financial reporting, and supply chain payments are accurate and completed to agreed timelines and terms. 8) Risk, compliance and governance • Drive a risk-conscious culture and ensure compliance with Health, Safety, Environment and Risk Management policies and procedures., • Ensure incidents are reported per required internal and client procedures and that emergency call-out/rectification processes are swift and effective., • Ensure account processes and procedures are monitored and updated in line with Master Services Agreement requirements., • Maintain data integrity across systems used to manage the account (including management information platforms and system drawings), escalating issues promptly when required . 9) Technology, automation, innovation & sustainability • Develop new ways of working through innovative technologies, automation and improved operational routines., • Demonstrate commitment to sustainability programmes in all parts of the office, working collaboratively with workplace teams and partners to embed sustainable practices. 10) Reporting and stakeholder communication • Provide standard monthly/quarterly/annual reporting and management reports as required , ensuring accuracy and timeliness., • Build and maintain strong relationships with client stakeholders, colleagues, guests, key service partners and other on-site business partners, networking confidently at all levels. 11) Flexibility and wider support • Remain flexible to perform other duties within the wider workplace team as required , including supporting cross-site projects, site visits and critical operational needs. Skills (required) • Excellent written and verbal communication skills, including presentation and negotiation., • Strong leadership and people management capability; able to mentor and develop teams., • Strong stakeholder management with the ability to network at all levels., • Strong organisational skills; able to manage multiple projects and competing priorities., • Strong customer focus and commitment to service excellence in a highly demanding, high-visibility environment., • Strong analytical skills and attention to detail, including data integrity and reporting discipline., • Confident decision-making and calm under pressure, with a proactive approach to problem solving., • Comfortable leveraging technology to improve service delivery (automation, systems, reporting). Experience & Qualifications • Progressive experience in Facilities Management, Property/Building Operations, Workplace Experience, Hospitality or related customer-facing environment., • Demonstrable experience leading teams and managing complex service delivery (portfolio/site)., • Financial management experience including budgets, forecasting and cost control., • Experience working in a regulated environment (financial services preferred)., • Degree (or equivalent) in Building Management, Facilities Management, Business Administration or related discipline preferred; professional FM qualifications (e.g., IWFM/RICS) beneficial. Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

Reports to: Head of Services Summary of Position Responsible for providing onsite service and support to customers. Acts as mobile field service engineer on assigned open tickets to resolve customer affecting technical issues in a timely fashion in order to maintain maximum customer satisfaction. Targets & Outcomes • Meet all target Response times and KPI's, • Increase service profitability through efficient stock and call management Attitude and Persistence • A positive bright and cheerful personality with a mature attitude to work., • Excellent verbal and written communication skills., • Confidence in dealing with external and internal customers at all levels., • Organised, with solid attention to detail and a strong ability to prioritise key objectives during the busy working day., • Has an enquiring mind, questions and challenges established methods, always seeks to streamline and simplify, seeks to add value at every opportunity, • A pro-active “can do” approach, keen to take ownership of projects and issues and follow through to full conclusion., • Ability to use initiative and work without direct supervision, but also a team player that recognises and encourages the contribution of others and can share workload when required., • Flexibility and adaptability to meet business requirements, particularly during busy periods when overtime may be required. Responsibilities • Be conversant with the Company Service Call Control systems and in particular the escalation procedure., • Carry out Minimum Call Procedure on every Service Call as per the issued guide lines., • Communicate with the Helpdesk ProActive coordinator if you are not able to complete the call within one and half hours of arrival at site or if you have been asked to look at another machine or issue., • Complete service calls via Link-in connection with all correct details. Including part numbers for return to fit bookings. And correct meter readings., • Return all parts for warranty; Kyocera, Canon etc. or where asked for, Konica Minolta; back to the Head Office SDD. Along with the warranty sheet, samples and list prints., • Maintain tool kit to a sufficient level enabling Standards to be upheld. Including issued technology e.g. tablets and phones., • Arrive at first Service Call by 09.00 (unless otherwise agreed by the Field Service Manager/Helpdesk Manager)., • Accept last Service Call to 16.30 (unless it is agreed by the Field Service Manager/Helpdesk Manager that the Service Call cannot reasonably be completed that day), • Respond within specific Response Time constraint, • Call before going to clients, to ascertain whether you can clear the call over the phone or advise them you are on route., • Observe correct Static Electricity prevention precautions when transporting, storing and handling static sensitive printed circuit boards., • Understand in full all the relevant tools that we use for meter readings and maintenance support. Including PPA, CSRC and e-maintenance., • Observe relevant Health and Safety Law, risk assessments a per issued guides, • Ensure that your attendance is recorded at reception when visiting customer premises, that you observe the correct standard of dress as laid done in the company guide and maintain appearance to an acceptable level whilst employed on Company business, • Complete any relevant training, whether machine, solution or IT as set out by the Field Service Manager, within the set time frame agreed. And then to maintain that knowledge to the best of your abilities. This will also form part of your progression within the SDD and career path., • Be ProActive at all times, make sure there isn't anything else you can do before leaving site., • Maintain and use all relevant online support tools and sites to enable you to fix any issue., • Any other suitable activity as designated by the ProActive Service Delivery department. Including Installations, helpdesk support, workshop support (PDI), • Understand and maintain what Principal's portfolio of products and services are. Pass on any relative leads to sales via the correct procedure., • Provide initial support on any software product loaded on a device within the Principal Portfolio and pass to Software Consultants if escalation of faults are needed. Skills Requirements • Hardware trained on Kyocera/Canon/Konica Minolta, • Knowledge and understanding of Microsoft networks, • Experience with DHCP, DNS, TCP/IP, LDAP, Active Directory, • Understanding of Print Management and Document Management software products, • Konica Minolta and Canon accreditations must have been achieved to professional level and intermediate respectively Desirable • MCP/COMPTIA certification, • Equitrac/Papercut/PCounter experience, • Training on HP/Samsung Equipment would be of benefit JBRP1_UKTJ

Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech - and we’re just getting started. This strategic role holds full end to end ownership of events at our London HQ, from high level strategy to hands-on execution. As the on site events specialist, you’ll design and deliver experiences that drive engagement, foster connection, and reinforce our high performance culture here at Checkout. We’re seeking a Specialist, Events, Workplace Experience to lead the strategy and delivery of internal events and workplace activations. This role goes far beyond logistics, demanding a balance of strategic planning, creative experience design, and rigorous data led decision making. As a cultural architect, you will be the central owner for designing experiences that are directly aligned with our business objectives and operating principles, ensuring they are measurable in their impact. This is a full time, hybrid role, requiring flexibility for some out of hours events. Develop & Own the Annual Strategy: You will develop, own, and deploy an experience and data led events strategy that aligns with Checkouts company objectives, operating principles, and engagement KPIs, ensuring every event has a clear purpose, audience, and defined ROI. Curate a world class calendar of experiences, from larger scale company gatherings, all employee meetings to ‘always on’ events and activations that strengthen culture, connection, and belonging. Lead Senior Stakeholder Partnership: You will partner directly with senior leadership, DEIB, and Engagement Committees to translate business and cultural goals (including heritage months) into meaningful, inclusive, and measurable experiences. Manage End to End Event Lifecycle: You will lead the complete event lifecycle, from initial creative concepting, stakeholder alignment, and logistics to supplier management, onsite delivery and post event analysis. Oversee Flawless Operations: You will coordinate all operational elements across all event profiles, including scheduling, invites, catering, AV/tech requirements, and physical setup/breakdown, ensuring seamless execution. Drive integrated event communications and marketing, collaborating with Internal Comms and Brand to deliver impactful ‘wrap around’ campaigns that build anticipation, engagement, and post-event momentum. Own the events budget, including forecasting, tracking, and ROI analysis, ensuring every initiative maximizes value, efficiency, and business impact. Lead Vendor & Risk Management: You will build and maintain strong vendor relationships, negotiate competitive contracts, and lead on risk assessments, accessibility considerations, compliance, health and safety requirements, and contingency planning to ensure events are inclusive, safe, and delivered seamlessly. Champion Data Driven Improvement: You will establish, track, and analyze all KPIs (attendance, eNPS, sentiment, ROI), using data storytelling to demonstrate value to leadership and drive continuous program innovation. Gather and act on employee feedback before and after events, using attendance, sentiment, audience insight, stakeholder feedback, and post-event debriefs to refine programming and demonstrate continuous improvement. Act as a Key Cross Functional Partner: You will work in close alignment with Workplace, Comms, and Brand teams on integrated storytelling, support newsletter content, and liaise with global counterparts to share best practices. Proven ability to deliver end to end, high impact events and activations in a fast paced, global or creative environment. Ideally in fintech, tech, or professional services. A strategic and data driven mindset, with the ability to translate business goals into meaningful experiences and measure success through defined metrics and ROI. Creative vision and storyteller, with strong aesthetic judgment and a passion for designing experiences that connect people and celebrate culture. Strong commercial and operational acumen, including hands on budget ownership, supplier negotiation, and post event financial reporting. Excellent stakeholder management and influencing skills, with the confidence and presence to partner effectively with senior leaders and cross functional teams. Highly organised, adaptable, and calm under pressure, capable of managing multiple priorities and tight deadlines. Genuine enthusiasm for community , culture, and belonging, bringing creativity, empathy, and intent to every initiative. Flexibility to support out of hours events. Support the broader Workplace team by monitoring internal communications channels, responding to or escalating Workplace-related queries, and providing occasional on-site support such as emergency reception coverage as needed. We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, if you need anything to make your experience or working environment more comfortable. We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram #J-18808-Ljbffr

We, Academics, are looking for a experience SEN Teaching Assistant to support one of our highly esteemed schools in the B75 area. The successful candidate will ideally have prior experience in a Reception classroom. Job opportunity: SEN Teaching Assistant Job Type: Full-time/ Part-time Location: Sutton Coldfield, B75 School Type: SEN Primary School Start Date: ASAP This is a great opportunity to make a real difference in a child's educational journey while becoming part of a supportive school where you can be recognised as an asset to the team. As a SEND Teaching Assistant, you will: Provide engaging 1-to-1 sessions for pupil/s with SEND Support pupils learning, communication and social development both inside and outside the classroom Work closely with both the SENDCO and teacher to deliver relevant and tailored learning plans The role may include assisting with personal care, therefore candidates must be able to support the pupils personal care needs with patience and compassion We are looking for someone who: Has previous experience supporting children with SEND in a school or similar setting Holds an Enhanced DBS (must be on the update service) Has relevant qualifications or experience Willingness to complete relevant training continually when needed If you believe you're the right fit for the role of a SEND Teaching Assistant or if the role interests you, please do not hesitate to contact our Birmingham office on 0121 616 7610 or alternatively apply through this advert. Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy. TPBN1_UKTJ

As a CBRE Soft Services Manager, you will be responsible for managing employees that oversee the delivery of workplace experience services. Examples of services include Concierge, Reception, Meeting & Event Management, and administrative office duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees., • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed., • Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities., • Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions., • Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors., • Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation., • Oversee programs ran by third party vendors. This includes food delivery, organizing events, providing transportation, or mail distribution. Ensure all invoices for business services billed., • Ensure support provided by the team is efficient and consistent., • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement., • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives., • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes., • Experience managing and developing teams within workplace, hospitality, facilities, or soft services environments., • Experience delivering a premium customer experience within corporate environments., • Experience managing third party service providers and outsourced contracts., • Evidence of improving service delivery, efficiency, or customer experience., • Experience implementing new processes, technology, or workplace initiatives., • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc., • Experience ensuring compliance with health & safety standards., • Strong track record of building trusted relationships with clients and senior stakeholders. When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. #J-18808-Ljbffr

The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London. We’re backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: Care deeply Work hard Be your word Trust in radical truth and transparency Do your life's best work Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. This is for a product-minded full stack senior or staff software engineer who wants to move with extreme urgency and have complete autonomy. You'll help build and scale our product, working across teams and directly with our customers. You are operating at a senior or lead level and have 7+ years of experience You're comfortable owning ambiguous problems end-to-end. You may have a founders/entrepreneurial mindset or have been a technical founder yourself. You’ve experienced a startup or scale up especially at an early stage. You’ve been part of a small squad of high performing engineers and you weren’t just “one of many”. You care deeply about user experience, performance, and simplicity - you seek the feedback loop! You constantly raise the bar for both engineering and product. You pride yourself on producing high quality code which scales effectively into different environments. You understand and mitigate the risks of distributed systems, ensuring code that is failsafe even in the cases where things go wrong. Someone that thrives in autonomy, responsibility, and building things that truly matter. Tech environment: Fullstack (Backend leaning): TypeScript or similar APIs: Designing and consuming scalable, well-structured services Data: Working with production systems and performance considerations AI: Integrating modern AI models into real-world healthcare workflows Experience in scaling product environments or high-stakes domains (health, finance, infra) is a strong advantage. What success looks like You ship intuitive, high-quality user experiences that clinicians and patients rely on daily You influence product direction, not just implementation You identify and solve performance and usability challenges before they become problems You become a trusted voice across engineering, product, and design The team delivers faster and better because of you! What’s on Offer Salary: £90-130,000k (DOE) + founding-level equity Location: London (Stratford) - Onsite 4 days We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! Team takeaways every Monday night Health and fitness budget of £60 per month - see more here An additional 7 days of paid leave is available if you want to take time to learn how to meditate. Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! No private medical insurance, because we believe in the NHS and we are here to improve it! Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. And of course, an adventure of a lifetime! We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen. #J-18808-Ljbffr

The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 💙Care deeply 🏋️♀️ Work hard 🤝 Be your word 💬Trust in radical truth and transparency 🚀Do your life's best work 🥳Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. We're hiring a mid-level Product Designer to work directly with our CEO to own the design of the Bookable Navigator Inbox: this is the place where GP practice teams receive, triage and act on every patient request. It's used all day by receptionists, care navigators and clinicians, and every rough edge costs them precious time with patients. To be clear: this isn't a senior or leadership role. It's for a designer who has spend 3-5 years shipping within fast-paced product teams and wants to accelerate their career. You'll have a lot of ownership, be expected to stay close to users, and work closely with engineering. If you are hungry, want to work hard, and want a role of a lifetime, we'd love to hear from you. Get close to users Talk to practice staff regularly: run interviews, sit in on real shifts, and watch how the Inbox gets used Research and scope product tickets before they reach engineering, so we build the right thing Become the user: dogfood the product until you know its friction better than anyone Use data Dig into product metrics to find where people get stuck, then turn that into design work Measure whether what you shipped actually made things better Design and ship Take ideas from scrappy MVP through to polished, high-fidelity design Make things simple, beautiful and usable, for people working under real time pressure Work side by side with engineers, from first sketch to what goes live Use AI tools like Claude every day to research, prototype and move faster You've cut your teeth on at least two great products, shipped and used by real people You've worked in a product team, and you've worked at a startup You're obsessed with UI and think about design constantly, down to the spacing on a button You're excited about talking to users and getting close to the problem You have the fire to improve: you seek out feedback and want to get much better quickly You're comfortable with numbers and can make a case from data You already use AI tools in your workflow Bonus: the best candidates will think like a product manager. You ask why before how, can scope a problem down to what matters, and have opinions about what to build next. We'll explore this in the interview process. As AI changes how software gets built, the line between design and product is blurring, and this role sits right on the edges. You'll start owning the Inbox experience, and grow towards owning product decisions end to end. We want people who could one day found their own company. Here you'll get the reps to do it: real users, real problems in the NHS, and the freedom to work directly with our CEO to shape what we build. Salary: competitive, plus equity Location: London (Stratford), in the office 4 days a week with 1 day (Wed) working from home 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 💉Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen. #J-18808-Ljbffr

Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Platform Engineer - AWS Cloud Platform Team Are you a Platform Engineer who is passionate about automation, AWS cloud technology, and solving complex engineering challenges? At Genomics England, we're hiring a Core Level Platform Engineer to help design, build and optimise our AWS cloud platform using modern automation and infrastructure tooling. This role sits in our high impact Cloud Platform Team within our Scalable Tech business service; the team currently consists of 6 to 7 Cloud Platform Engineers and forms part of our Cloud Centre of Excellence (CCoE). We own and operate the AWS Organisation and Landing Zone and are responsible for designing, implementing and promoting cloud best practices across our 100+ in house engineering community. Engineers in the CCoE are responsible for hands on technical, end to end delivery of platform improvements and initiatives. As a Platform Engineer in the team, you will also be expected to contribute to the Engineering Chapter through enablement, coaching and strategy, working closely with your team and the wider engineering community across the business to help Genomics England build a future-ready cloud platform that will stand the test of time. This is an engineering role in a truly mission-critical environment, ensuring our platforms are scalable, secure, and efficient. From fine-tuning CI/CD pipelines to proactively automating solutions, your knowledge and expertise will really shape the future of our technology; we believe strongly in empowering engineers, fostering an inclusive culture, and giving you the autonomy to make a real impact. Everyday responsibilities include: Collaborate with a supportive DevOps team to drive automation, efficiency, and continuous improvement. Provide in-hours support to fellow Platform Engineers with day-to-day changes to our codebase. Develop and maintain Engineering Golden Path templates and contribute to engineering enablement across the wider organisation. Own and enhance cloud-based infrastructure on AWS, ensuring scalability, security, and reliability. Develop, maintain, and optimise CI/CD pipelines using GitLab CI/CD, alongside Terraform and Ansible for infrastructure automation. Implement Infrastructure as Code (IaC) to automate deployments and reduce manual effort. Contribute to the development and enforcement of cloud governance frameworks, including security, cost management, and compliance policies across teams. Support the wider organisation in cloud adoption by building reusable platform components, templates, and standards that accelerate application team delivery while maintaining platform consistency. Proactively monitor system performance, identify potential issues, and introduce automation for resilience. Troubleshoot and debug platform issues, ensuring seamless operations and minimal downtime. Influence engineering decisions in a collaborative and inclusive environment that values diverse perspectives. Skills and experience for success: Minimum 2 years' experience as a Platform Engineer, Cloud Engineer or similar role within a DevOps environment. A minimum of 2years' commercial experience with AWS. Relevant certifications would be an advantage. A minimum of 2 years' experience with Terraform for infrastructure automation. Familiarity with automation tools such as Ansible, Chef, or Puppet. Desirable experience working within an organisation with a Cloud Centre of Excellence (CCoE). Understanding of cloud governance principles, including cost optimisation, tagging strategies, and security best practices in multi-account AWS environments. An interest in enabling and mentoring application teams in cloud best practices, promoting a self-service model while maintaining architectural and operational standards. Experience with CI/CD pipelines, particularly GitLab CI/CD, and DevOps best practices. Proficiency in scripting, including Python, alongside Infrastructure as Code(IaC)practices to automate deployments, optimise infrastructure and support CI/CD pipelines. If you have at least2years’solid commercial experience as a Platform Engineer, building and improving complex cloud platforms, and you're passionate about AWS, automation and engineering best practice, we'd love to hear from you.Join Genomics England and help shape the cloud platforms that are powering the future of genomic healthcare! • Qualifications are not mandatory. However, AWS, Terraform or automation certifications are welcomed and would be considered an advantage., • Computer Science or Relevant Engineering Degree as a recent Graduate would also be beneficial (though not a requirement) Salary From: £73,400 Closing Date: Sunday 8th November @ 23:00 (UK time) Right to work: Genomics England is unable to offer visa sponsorship for this role. Applicants must already have the full right to work in the UK, for the full duration of the contract, without requiring any sponsorship from Genomics England. Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: • Generous Leave: 30 days’ holiday, plus bank holidays, plus additional leave for long service, and alsothe option to apply for up to 30 days of remote working abroad annually (approval required)., • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits., • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme., • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required)., • Recognition & Rewards: Employee recognition programme and referral scheme., • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Culture | Genomics England Blended working model Genomics England operates a blended working modelas we know our people appreciate the flexibility that hybrid working can bring.We expect most people to come into the office a minimum of 2 times each month.However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendancee.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum.Our office locations are: Canary Wharf, Cambridge and Leeds. Onboarding background checks As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. #J-18808-Ljbffr

Department: Project Management & Building Surveyor Employment Type: Permanent - Part Time Location: London Compensation: £70,000 - £85,000 / year Responsible to: Project Director Working pattern: We’re open to candidates seeking a part-time arrangement of three or more days per week with Mondays in the London office. Main Purpose: Take ownership of a high-quality UK portfolio, delivering refurbishment and development projects from scope to completion driving asset value and performance. This is a role with real breadth, visibility, and impact. You’ll be stepping into a genuinely exciting pipeline of work, including substantial CAT A refurbishments with a contract sum of up to £10M, alongside another premium asset undergoing significant investment offering exposure to large-scale, high-profile schemes from day one. Alongside this, you can expect to deliver a diverse mix of projects, including: • Fareham – CAT A & CAT B refurbishment to reposition space and secure a new lease (c.£3M), • Breakspear – targeted roof works (c.£300k), • Brindleyplace, Birmingham – striking new glass box entrance, full reception transformation, and café offering (c.£750k), • Chelmsford – complex cladding remediation addressing fire integrity and water ingress (c.£1M) What sets this role apart? Exposure. As a fully vertically integrated business, you’ll see the full asset lifecycle not just isolated projects. Our Building Surveying team consistently highlight how commercially meaningful and genuinely interesting the work is. Combined with a strong growth trajectory across the business, this is an environment where you can take ownership, build expertise quickly, and work on projects that genuinely move the dial. About You: You’ll bring strong technical expertise and commercial judgement, with the confidence to challenge contractors and consultants to achieve the best outcomes. You take ownership, think proactively, and are motivated by delivering high-quality work that makes a tangible impact. • Lead the planning and delivery of refurbishment, repair and development projects across the portfolio, taking ownership from inception through to completion and handover., • Manage project programmes, budgets and cashflows, ensuring delivery aligns with business plans and agreed timelines., • Maintain strong contract administration, controlling instructions, variations, approvals, notices, certificates and project records., • Prepare and manage design, tender and contract documentation, overseeing procurement and contractor appointment., • Ensure all contract documents, insurances and statutory requirements are in place prior to works commencing, including planning, Building Control, CDM and Party Wall matters., • Maintain clear project controls, including change management, risk tracking, progress reporting and completion records., • Provide technical and commercial advice on refurbishment, defects, project strategy and asset decision-making., • Conduct inspections, diagnose defects and support pre-acquisition due diligence through review of surveys and technical reports., • Appoint, manage and lead consultants, contractors and design teams, setting clear expectations and holding them to account., • Manage statutory processes, including planning, Building Control, CDM compliance and Principal Designer duties where required., • Oversee Party Wall matters, including surveys, notices and awards., • Support tenant-related matters including alterations, repairs, dilapidations and maintenance., • Negotiate and manage dilapidations claims and settlements., • Work closely with Facilities Management to ensure maintenance spend is controlled and value‑led., • Support Asset Managers with technical input, project delivery and asset-level decision making., • Ensure construction documentation is completed and maintained to a high standard for data rooms and audits., • Communicate project risks, budget changes and programme updates clearly and concisely., • Strong building surveying experience within commercial property., • MRICS or equivalent qualification desirable., • Proven experience in project delivery, contract administration and cost control., • Strong knowledge of construction, refurbishment and defect diagnosis., • Clear understanding of statutory requirements including CDM, Building Control, planning and Party Wall., • Confident managing consultants, contractors and external advisers., • Strong documentation and record‑keeping discipline., • Able to provide clear technical advice to internal stakeholders., • Capable of managing multiple projects without losing control of detail, cost or programme., • Takes ownership of project outcomes and delivery., • Maintains strong control of cost, programme and contractual detail., • Acts with pace, professionalism and commercial judgement., • Communicates clearly, confidently and directly., • Challenges poor performance and avoids unnecessary cost., • Holds contractors and consultants to account., • Protects asset value and supports income recovery., • Maintains accurate, audit‑ready records., • Balances quality, speed and cost effectively., • Operates with confidence, accountability and high standards., • Highly competitive salary DOE, • Discretionary bonus scheme, • 25 days holiday per year plus bank holidays, • Office closure over festive season, • Additional holiday with service, • Private Medical Insurance (medical history disregarded), • Healthcare Cash Plan, • 5% Company pension contribution, • 3x Life Assurance, • Cycle to work scheme (on-site shower room facilities & bike parking in majority of head offices), • Employee Assistance Programme, • Group income protection scheme, • Daily healthy fruit & snacks, • Comprehensive business expense policy (including lunches when travelling away from base location) At Praxis, you’ll be part a business on a proven growth trajectory, backed by strong investors and powered by a unique fully integrated UK commercial real estate platform. This is a career-defining opportunity for Senior Building Surveyor who thrives in fast-paced, ambitious environments and wants to deliver meaningful impact across a growing organisation. Professionalism | We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity. Ownership | Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house — never outsourcing responsibility, accountability, or blame. Entrepreneurialism | We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance. Meritocracy | Results, hard work, tenure, and titles are less relevant. We are a diverse team that collaborates openly so each person can reach their full potential. Action This Day | We do not defer or delay. Anything that can be done today, is done today. #J-18808-Ljbffr

• Full-time, • Department: Data, • Office: London Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Are you an experienced Data Engineer who enjoys working at scale, solving complex data challenges and building reliable data solutions? Do you want to apply your engineering skills to work that has a meaningful impact on healthcare and research? At Genomics England, we work with some of the most complex clinical and genomic data in the world, helping researchers, clinicians and scientists use that data to advance research and improve patient outcomes. You’ll be joining our Generate Research Data (GRD) Service at an exciting time. GRD works with internal and external partners to generate or onboard new data that enriches the National Genomic Research Library, supporting a varied portfolio across areas such as rare disease and cancer, involving genomic, multi-omic, bespoke clinical data and emerging sequencing technologies. This is an opportunity to tackle challenging engineering problems, optimise data pipelines and build scalable, high-quality data services, helping lay the foundations for scientific discovery and new clinical and research capabilities. We’re looking for an established, hands-on Data Engineer to bring strong technical expertise to this work, improving how large volumes of sensitive healthcare and genomic data are acquired, transformed, stored and delivered securely and efficiently. If you enjoy building robust data solutions, working with complex data at scale and applying your skills to something that genuinely matters, this could be a great opportunity to make a real difference. What you’ll be doing Designing, building and optimising scalable data pipelines and processing systems, from data acquisition and transformation through to delivery. Working with large volumes of clinical and genomic data, supporting data lineage, metadata capture, de-identification and integration with reference data. Building and improving data solutions in AWS, applying cloud-first engineering practices and making effective use of storage, compute and orchestration technologies. Working with tools such as Python, RDBMS, Prefect, Tableau, Semarchy, Aspera and Globus across data orchestration, visualisation, data management and secure data transfer. Developing and optimising data models, storage solutions and data products for performance, scalability, security, cost and reliable data delivery. Improving data quality, testing, automation and observability, helping ensure pipelines and services are reliable, maintainable and fit for purpose. Working closely with engineering, QA, architecture, product and other specialist teams to deliver well-integrated data services. Supporting machine learning and data visualisation capabilities by enabling trusted, well-structured data. Sharing knowledge, promoting good engineering practices and helping strengthen data engineering capability across the chapter and wider organisation. What you’ll bring Proven hands-on experience designing, building and optimising data pipelines and large-scale processing systems, including ETL and ELT. Strong practical experience with AWS and cloud-based data engineering, including relevant storage, compute and orchestration technologies. Strong coding skills using Python, alongside experience with testing, CI/CD and infrastructure as code. Experience developing data models and delivering reliable data products, with a good understanding of data engineering patterns and practices. A sound understanding of data quality, data lineage, metadata management and data governance. Experience working with sensitive data in regulated environments, with a good understanding of security, performance, scalability and compliance considerations. Experience working with genomic, bioinformatics, clinical or other complex healthcare datasets. Familiarity with data orchestration, visualisation, data management and secure data transfer tools. The ability to work collaboratively across technical and non-technical teams, communicate complex concepts clearly and contribute to effective engineering practices. Bonus if you have Knowledge of healthcare data models, standards and terminology, such as FHIR, HL7, OMOP or SNOMED CT. Familiarity with NHS and wider healthcare data ecosystems, including clinical, primary care or other health datasets. Understanding of healthcare data linkage, pseudonymisation, information governance and data quality challenges across clinical and research environments. Experience working with Trusted Research Environments or other secure, privacy-preserving data platforms. Experience enabling the secondary use of health data for research, analytics or other scientific use cases. Experience supporting machine learning or data visualisation through the development of reliable data pipelines and products. Ideally, you’ll have a master’s degree or equivalent practical experience in data engineering, data science, biostatistics, informatics or a related field. Closing date for applications: Sunday 15th November at 23:00 (UK time) Salary from: £75,500 Please note:We are unable to offer visa sponsorship for this role. Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: • Generous Leave: 30 days’ holiday, plus bank holidays, plus additional leave for long service, and also the option to apply for up to 30 days of remote working abroad annually (approval required)., • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits., • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice schemeand a Give As You Earn scheme., • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required)., • Recognition & Rewards: Employee recognition programme and referral scheme., • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Culture | Genomics England Blended working model Genomics England operates a blended working modelas we know our people appreciate the flexibility that hybrid working can bring.We expect most people to come into the office a minimum of 2 times each month.However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendancee.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum.Our office locations are: Canary Wharf, Cambridge and Leeds. Onboarding background checks As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: Care deeply Work hard Be your word Trust in radical truth and transparency Do your life's best work Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. We're hiring a mid-level Product Designer to work directly with our CEO to own the design of the Bookable Navigator Inbox: this is the place where GP practice teams receive, triage and act on every patient request. It's used all day by receptionists, care navigators and clinicians, and every rough edge costs them precious time with patients. To be clear: this isn't a senior or leadership role. It's for a designer who has spend 3-5 years shipping within fast-paced product teams and wants to accelerate their career. You'll have a lot of ownership, be expected to stay close to users, and work closely with engineering. If you are hungry, want to work hard, and want a role of a lifetime, we'd love to hear from you. Get close to users Talk to practice staff regularly: run interviews, sit in on real shifts, and watch how the Inbox gets used Research and scope product tickets before they reach engineering, so we build the right thing Become the user: dogfood the product until you know its friction better than anyone Use data Dig into product metrics to find where people get stuck, then turn that into design work Measure whether what you shipped actually made things better Design and ship Take ideas from scrappy MVP through to polished, high-fidelity design Make things simple, beautiful and usable, for people working under real time pressure Work side by side with engineers, from first sketch to what goes live Use AI tools like Claude every day to research, prototype and move faster You've cut your teeth on at least two great products, shipped and used by real people You've worked in a product team, and you've worked at a startup You're obsessed with UI and think about design constantly, down to the spacing on a button You're excited about talking to users and getting close to the problem You have the fire to improve: you seek out feedback and want to get much better quickly You're comfortable with numbers and can make a case from data You already use AI tools in your workflow Bonus: the best candidates will think like a product manager. You ask why before how, can scope a problem down to what matters, and have opinions about what to build next. We'll explore this in the interview process. As AI changes how software gets built, the line between design and product is blurring, and this role sits right on the edges. You'll start owning the Inbox experience, and grow towards owning product decisions end to end. We want people who could one day found their own company. Here you'll get the reps to do it: real users, real problems in the NHS, and the freedom to work directly with our CEO to shape what we build. Salary: competitive, plus equity Location: London (Stratford), in the office 4 days a week with 1 day (Wed) working from home We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! Team takeaways every Monday night Health and fitness budget of £60 per month - see more here An additional 7 days of paid leave is available if you want to take time to learn how to meditate. Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! No private medical insurance, because we believe in the NHS and we are here to improve it! Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five‑day return where possible. Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30‑minute walk, or £2,500 within a 30‑minute bike. It is optional, available immediately on signing, and not linked to performance or progression. If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. And of course, an adventure of a lifetime! We care #J-18808-Ljbffr

Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. Collaborate with a supportive DevOps team to drive automation, efficiency, and continuous improvement. Provide in-hours support to fellow Platform Engineers with day-to-day changes to our codebase. Develop and maintain Engineering Golden Path templates and contribute to engineering enablement across the wider organisation. Own and enhance cloud-based infrastructure on AWS, ensuring scalability, security, and reliability. Develop, maintain, and optimise CI/CD pipelines using GitLab CI/CD, alongside Terraform and Ansible for infrastructure automation. Implement Infrastructure as Code (IaC) to automate deployments and reduce manual effort. Contribute to the development and enforcement of cloud governance frameworks, including security, cost management, and compliance policies across teams. Support the wider organisation in cloud adoption by building reusable platform components, templates, and standards that accelerate application team delivery while maintaining platform consistency. Proactively monitor system performance, identify potential issues, and introduce automation for resilience. Troubleshoot and debug platform issues, ensuring seamless operations and minimal downtime. Influence engineering decisions in a collaborative and inclusive environment that values diverse perspectives. • Minimum 2 years' experience as a Platform Engineer, Cloud Engineer or similar role within a DevOps environment., • A minimum of 2 years' commercial experience with AWS., • A minimum of 2 years' experience with Terraform for infrastructure automation., • Familiarity with automation tools such as Ansible, Chef, or Puppet., • Understanding of cloud governance principles, including cost optimisation, tagging strategies, and security best practices in multi-account AWS environments., • Experience with CI/CD pipelines, particularly GitLab CI/CD, and DevOps best practices., • Proficiency in scripting, including Python, alongside Infrastructure as Code (IaC) practices to automate deployments, optimise infrastructure and support CI/CD pipelines., • Будет плюсом: Relevant certifications would be an advantage; Desirable experience working within an organisation with a Cloud Centre of Excellence (CCoE); An interest in enabling and mentoring application teams in cloud best practices, promoting a self-service model while maintaining architectural and operational standards; AWS, Terraform or automation certifications are welcomed and would be considered an advantage; Computer Science or Relevant Engineering Degree as a recent Graduate would also be beneficial (though not a requirement) Salary From: £73,400 Generous Leave: 30 days’ holiday, plus bank holidays, plus additional leave for long service, and also the option to apply for up to 30 days of remote working abroad annually (approval required). Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits. Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme. Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required). Recognition & Rewards: Employee recognition programme and referral scheme. Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team. #J-18808-Ljbffr

• This role is 5 days in office in London. As the Facilities Workplace Manager, you will serve as one of the operational anchors for our London workplace, ensuring an exceptional, seamless environment for employees, visitors, and leadership. Reporting directly to the Senior Director for International Facilities, you will play a pivotal role in driving workplace excellence across physical operations, space planning, vendor management, and internal events. Your impact directly enhances daily business continuity, employee productivity, and the overall workplace experience. A supportive environment fostering career progression, continuous learning, and an inclusive culture. Broad exposure to CME's diverse products, asset classes, and cross-functional teams. A competitive salary and comprehensive benefits package. Explore our full range of benefits. • Drive full-spectrum workplace operations, maintaining high standards across facilities administration, reception, amenities, cleaning, and preventative maintenance., • Serve as the key liaison to landlord managing agents, subtenants, contractors, and vendors to ensure top-tier service delivery and optimal commercial value., • Oversee end-to-end management of internal events and amenities, including catering, stock management, presentation, and space setups., • Spearhead health & safety compliance, managing DSE software, risk assessments, statutory training, and first-aider coverage in accordance with local regulations., • Direct internal office moves, alterations, and minor construction, leveraging CADM move management software to maintain precise seating plans and occupancy reports., • Support financial operations through the management of requisitions, purchase orders, property-related invoices, rate demands, and lease queries., • Lead incident management protocols and provide ongoing operational and administrative support for regional international offices., • Strong track record of managing facilities operations, vendor relationships, and health & safety compliance within a corporate environment., • Hands-on experience coordinating internal office moves, furniture reconfigurations, and small-scale project works., • Proficiency in facilities technology, including move management systems (CADM or equivalent), software tools, and standard productivity platforms (Microsoft Office, Google Workspace)., • Exceptional attention to detail in maintaining physical office infrastructure and high-standard workplace presentation., • Excellent interpersonal, organizational, and presentation skills with a strong client-service mindset., • NEBOSH certification, AutoCAD familiarity, or experience with Building Management Systems (BMS) is a distinct advantage. CME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it - all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic. As the world’s leading derivatives marketplace, CME Group is where the world comes to manage risk. We enable clients to trade futures, options, cash and OTC markets, optimize portfolios, and analyze data - empowering market participants worldwide to efficiently manage risk and capture opportunities. CME Group exchanges offer the widest range of global benchmark products across all major asset classes based on interest rates, equity indexes foreign exchange energy agricultural products and metals. We meet uncertainty and volatility with confidence and clarity, across the trading lifecycle and around the world. Hear more about our employee experience Get a look inside CME Group and see what makes us tick A rewarding career is only the beginning Best Place to Work. #J-18808-Ljbffr

This job is with Braze, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. DESIGNATION: Office-first WHAT TO EXPECT We are looking for a Workplace Experience professional to ensure the successful daily reception operations of our London office. This individual will collaborate with local Braze team members in supporting the ongoing development of our global workplace reception initiatives. This position sits within the People Team and reports to the Workplace Experience Regional Manager for EMEA. Braze is a fast-paced, rapidly growing company, and we need a self-starter who exercises sound judgment, takes initiative, and proactively enhances the employee experience. You’ll maintain a strong pulse on the needs of our London employees and be adaptable to evolving global conditions and workplace dynamics. This role will be required to be in-office 5 days per week. WHAT YOU’LL DO • Be the first face of Braze - greet and host all visitors with warmth and professionalism, ensuring a smooth check-in experience and prompt communication with their hosts., • Maintain a polished and welcoming reception area that reflects Braze’s high standards and creates a great first impression for employees, clients, partners, and vendors., • Deliver best-in-class customer service to everyone who walks through the door, acting as a helpful and approachable point of contact for the office., • Monitor and respond to guest registration and office access tickets with a customer-first mindset, helping ensure world-class support for our London team., • Assist with badge management, supporting the site lead in processing physical badge requests and managing employee access needs., • Balance multiple priorities with ease, responding to urgent needs while keeping day-to-day tasks running smoothly and on schedule., • Support general office requests and workplace questions, helping employees get what they need to do their best work., • Play a key role in in-office events, from helping manage access and check-in to assisting with logistics and creating a seamless experience., • Be a flexible team player, jumping in to support the Workplace team with ad-hoc tasks, PTO coverage, and operational needs as they arise. WHO YOU ARE • 1-2 years of experience in a customer experience role, • Ability to work on-site, Monday to Friday, maintaining a full-time, in-office schedule, • Someone who is confident, positive, and comfortable being in a highly visible role that will define the reputation of the Braze Workplace Team., • Passion for best-in-class workplace experience and customer service., • A strong communicator with excellent grammatical skills., • A sharp eye for detail and a sense of office pride., • Data-driven with a mindset of continual improvement., • Proactive and self-motivated with the ability to set own priorities., • A creative problem-solver, bringing innovative ideas and solutions to the table., • An awesome can-do attitude - no task is too big or too small., • Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds., • Familiar with Mac computer and GSuite. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at _. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity, • Retirement and Employee Stock Purchase Plans, • Flexible paid time off, • Comprehensive benefit plans covering medical, dental, vision, life, and disability, • Family services that include fertility benefits and equal paid parental leave, • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend, • A curated in-office employee experience, designed to foster community, team connections, and innovation, • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching, • Employee Resource Groups that provide supportive communities within Braze, • Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI: • To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application., • To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at _. Please contact us at with any questions. To find out more about our hiring process, check out . Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at promptly after applying. Summaries of the most recent bias audit results for such tools are available . Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

JLL empowers you to shape a brighter way . All candidates should make sure to read the following job description and information carefully before applying. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Experience Services team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams. Job Summary The Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This role is responsible for the implementation of the experience program at the client site. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment. Job Responsibilities Provide a warm, courteous and prompt welcome to all those entering the reception area Ensure security procedures for your building are followed by all entering through reception Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests Execute Guest and Ambassador services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client. Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives. Strive to continually improve experience service performance. Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives. Work with key account and client stakeholders to organize, host, and operationalize key engagement events within the assigned client location to enhance experience. Work in accordance with health and safety measures and promoting a culture of safety amongst colleagues, contractors and vendors Perform and provide additional duties and support, as required, including mailroom cover, and portering Ensuring Exceptional Service Work collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.) Assist with third party vendor relationships and service partners to provide maximum service delivery Intuitive service delivery, anticipating needs or concerns exceeding Client expectations Build meaningful lasting relationships with Client employees and guests Receive and respond to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies Assist and work flexibly with Client events as needed to ensure flawless delivery Serve as an event concierge and manage conference room bookings including resolution of scheduling conflicts Provide administrative and operational excellence for soft services Perform additional job duties, as requested About you You have prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred You have exceptional customer service skills and professionalism with a passion for hospitality You are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertise You work collaboratively as part of a team to solve problems with professionalism and service focused approach You are adept at multitasking and are able to manage multiple projects effectively in a fast-paced environment You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service You are open and have good communication skills You strive for excellence in what you do and share ideas for improvement You are proficient with Microsoft office and have an interest in technology You are adaptable to work to requests and projects that may vary from day to day Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. xrnqpay If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Experience Services team members are “experts who create value through lasting partnerships.” At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.Job Summary The Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This role is responsible for the implementation of the experience program at the client site. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.Job Responsibilities Provide a warm, courteous and prompt welcome to all those entering the reception areaEnsure security procedures for your building are followed by all entering through reception Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guestsExecute Guest and Ambassador services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulationsConduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client.Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives.Strive to continually improve experience service performance. Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives.Work with key account and client stakeholders to organize, host, and operationalize key engagement events within the assigned client location to enhance experience. Work in accordance with health and safety measures and promoting a culture of safety amongst colleagues, contractors and vendorsPerform and provide additional duties and support, as required, including mailroom cover, and porteringEnsuring Exceptional ServiceWork collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)Assist with third party vendor relationships and service partners to provide maximum service deliveryIntuitive service delivery, anticipating needs or concerns exceeding Client expectationsBuild meaningful lasting relationships with Client employees and guestsReceive and respond to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client’s operations occurEngage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficienciesAssist and work flexibly with Client events as needed to ensure flawless deliveryServe as an event concierge and manage conference room bookings including resolution of scheduling conflictsProvide administrative and operational excellence for soft services Perform additional job duties, as requested About youYou have prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferredYou have exceptional customer service skills and professionalism with a passion for hospitalityYou are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertiseYou work collaboratively as part of a team to solve problems with professionalism and service focused approachYou are adept at multitasking and are able to manage multiple projects effectively in a fast-paced environmentYou keep up to date with industry trends and have direct experience or an interest in facilities management and customer serviceYou are open and have good communication skillsYou strive for excellence in what you do and share ideas for improvementYou are proficient with Microsoft office and have an interest in technologyYou are adaptable to work to requests and projects that may vary from day to dayLocation: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. xrnqpay If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a General Manager to join our team at Royal College of Physicians. Location: Iconic London Venue Salary: £65,000 per annum + 10% bonus Shift Pattern: Predominantly Monday-Friday with occasional weekends Key Responsibilities: Lead and oversee the day-to-day operations of the venue, including hospitality, events, kitchen, and reception services. Act as the primary client contact, building strong relationships and ensuring exceptional service delivery at all times. Drive the successful planning and execution of conferences, events, meetings, and hospitality functions, ensuring flawless delivery and exceptional attention to detail. Provide leadership and management to the Reception Team, Event Managers, Head Chef, and Kitchen Team, creating a high-performing and engaged culture. Ensure operational excellence across all areas of the venue, maintaining the highest standards of presentation, service, and guest experience. Manage a high-volume venue catering for up to 400 guests per day, ensuring smooth and efficient operations. Take ownership of financial performance, including budgets, forecasting, cost control, and revenue growth. Ensure compliance with all Health & Safety, food safety, and company policies and procedures. Produce and analyse operational reports, using IT systems and management information to drive performance and continuous improvement. Work closely with the Operations Manager to achieve business objectives and deliver outstanding client satisfaction. Ideal Candidate A strong and demonstrable events background is essential, with significant experience in the planning and delivery of high-quality conferences, events, meetings, and hospitality functions. Proven experience as a General Manager, Events Manager, Hotel Manager, or in a senior Conference & Events leadership role. Strong background within the events, hospitality, hotel, or conference venue sector. Experienced in managing multiple departments, including events, kitchen, hospitality, and reception teams. Highly organised with exceptional attention to detail, particularly within a fast-paced events environment. Commercially aware, with strong financial and operational management skills. Confident using Microsoft Office and venue management systems, with strong overall IT literacy. An excellent communicator and natural relationship-builder, able to develop trusted relationships with clients, guests, and teams. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0608/47664001/52825227/SU #CompanyofCooks Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

Patient Co-ordinator, Langford Progressive GP Group of Practices Looking for a career that matters? Every day, thousands of patients contact the practices in this large, innovative group looking for help, advice and support. As a Patient Co-ordinator, you'll be the first person they speak to. You'll listen, guide, reassure and help patients access the right healthcare professional or service. It's a role where your communication skills, empathy and ability to stay calm under pressure can genuinely make a difference to someone's day. No healthcare experience? No problem. We can teach you the systems. We can teach you the processes. You will already have developed transferrable skills and qualities in your career to date. If you're personable, organised, reliable and enjoy helping others, we'd love to hear from you. Why join this group? We're one of the largest and most innovative group of GP practices in the South West, caring for more than 85,000 patients across 10 sites throughout Bristol, North Somerset and South Gloucestershire. We've invested heavily in our people, systems and facilities, creating modern working environments and a supportive culture where people can build long-term careers. What you can expect: Detailed training from day one Structured induction and ongoing support Weekly one-to-one meetings during probation Monday and Wednesday full days – 8:00am-6:30pm Supportive team environment Opportunities for career progression Continuous learning and development A career, not just a job Many of our Patient Co-ordinators go on to develop their careers within the organisation. Previous team members have progressed into Medical Secretary, Healthcare Assistant and management positions. One former Patient Co-ordinator even progressed into an HCA role before going on to study Medicine. If you're ambitious and eager to learn, we'll support your development every step of the way. What you'll be doing As a Patient Co-ordinator, you'll be at the heart of our patient services team. You'll: Be the first point of contact for patients contacting the practice Help patients access the most appropriate healthcare service Manage appointment requests and bookings Provide excellent customer service both over the phone and face-to-face Support patients with enquiries and administrative requests Create and maintain accurate patient records Process correspondence and documentation Work closely with GPs, nurses and other healthcare professionals Help ensure patients receive a safe, efficient and positive experience Every day is different, and every interaction matters. Hours 30 hour post on Mondays, Wednesdays and Fridays What we're looking for You don't need healthcare experience. We're particularly interested in hearing from people with customer service backgrounds in: Retail Hospitality Customer service Reception Contact centres Front-of-house roles You'll be: A confident communicator Comfortable speaking with people on the phone Compassionate and patient-focused Organised and able to manage multiple tasks Comfortable using computers, email and Microsoft Office Calm under pressure Keen to learn and develop Essential GCSE English and Maths (or equivalent experience) Experience in a customer-facing role Strong communication skills Commitment to delivering excellent service Desirable Experience within a GP surgery or healthcare setting Knowledge of EMIS or patient record systems Administration experience What our team says "No one expects you to know everything when you start. The training and support are fantastic, and there's always someone willing to help." At this group of GP practices, you'll join a team that genuinely cares about patients and each other. Ready to make a difference? If you're looking for a rewarding role where you can help people every day, learn new skills and build a long-term career, we'd love to hear from you. Apply today and become part of a team that puts patients first. Kirsty Morris TPBN1_UKTJ

We are seeking an exceptional Guest Services Manager to lead a team of Rapport ambassadors in driving our front of house operation including reception and internal floor guest services, delivering a standout experience for every visitor, client and colleague. In this fast-paced, client-facing role, you'll inspire and support your team, elevate service standards and ensure every interaction feels seamless, warm and memorable. You will also play a key role in an exciting new client mobilisation, with the opportunity to support and shape their upcoming office move next year. This is a rare chance to be part of a fresh, high-impact transition while building strong relationships from day one. You will lead the recruitment and onboarding of a brand-new Guest Services team, setting the bar high from day one. Employment is subject passing 10-year vetting. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday) Salary: Between £54,000 - £56,000 per annum What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Build and maintain strong stakeholder relationships across all levels to support a seamless and collaborative service. Identify and drive service enhancements that elevate the guest journey and improve operational efficiency. Recruit, motivate, coach and develop your team to consistently exceed expectations and deliver best-in-class service. Champion the client brand by upholding its standards, values and reputation in every interaction. Monitor and interpret KPIs to assess guest satisfaction, operational performance and areas for improvement. Collaborate with internal departments to ensure swift, effective resolution of guest issues. Support recruitment and people process including onboarding, development reviews and ongoing team engagement. Facilitate constructive feedback sessions to encourage continuous improvement and shared learning. Prepare clear operational reports including monthly and quarterly updates on key metrics. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Bring at least two years of proven leadership experience within a similar guest-facing or service-led environment. Demonstrate strong understanding of HR and recruitment processes and apply best practice confidently. Show genuine passion for developing people and supporting continuous personal and team growth. Combine solid financial awareness with exceptional communication skills to influence decisions and drive performance. Bring an engaging, authentic leadership style grounded in integrity and high service standards. Demonstrate excellent interpersonal skills with the ability to influence positive outcomes across stakeholders. Thrive in fast-paced environments while maintaining a proactive, intuitive and solutions-focused approach. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at www.rapportservice.com. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. TPBN1_UKTJ

Are you looking for a role where you can combine workplace leadership, exceptional service delivery and strategic operational oversight in a prestigious corporate headquarters? At Markel, you'll lead workplace operations at our International HQ, creating a first-class, concierge-level experience for employees, clients and visitors while partnering with senior stakeholders, landlords and service providers to deliver a seamless, high-performing and future-ready workplace environment. What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Workplace Operations Manager is accountable for the operational management, continuous improvement and day-to-day delivery of workplace services at Markel's International HQ at 20 Fenchurch Street, London. The role will lead occupancy management, workplace operations, operational risk, vendor performance and workplace experience initiatives to ensure a safe, secure, resilient, efficient and high-quality environment that supports business objectives and modern hybrid ways of working. As the senior operational lead for HQ, the role will be the primary point of contact for workplace operations and occupancy matters. The role will work closely with business stakeholders, the wider-workplace team, service partners, landlords, sub-tenants, internal cross-functional teams and corporate real estate leadership to optimise space utilisation, strengthen service delivery and deliver workplace improvements aligned with the standards expected at a high-profile international headquarters. This is an onsite role, with a minimum requirement of 3 days per week in the office, with flexibility for onsite presence as required to ensure services and managerial tasks are covered at all times. • Lead workplace operations across International HQ and the Lloyd's office allocation, with overall responsibility for workplace standards, service delivery and employee experience., • Lead and develop a high-performing workplace team responsible for reception, visitor management, meeting room management, workplace coordination and workplace events, creating clear accountability, strong leadership and a service-led culture., • Shape the ongoing development of workplace services, ensuring delivery models remain aligned to business needs, growth plans and hybrid ways of working., • Own occupancy planning, space utilisation and workplace strategy, ensuring the workplace supports organisational objectives and changing requirements., • Act as a trusted adviser to business leaders on workplace matters, providing practical solutions, insight and recommendations., • Lead workplace projects and improvements from planning through to delivery, including office moves, space changes, refurbishments, service mobilisations and workplace technology implementations, ensuring successful outcomes and minimal business disruption., • Be responsible for key workplace suppliers and service partners across hard and soft services, including mechanical and electrical services, cleaning, catering, front of house and other workplace suppliers, ensuring strong performance, effective relationships and value for money., • Own workplace budgets, expenditure and commercial decisions, balancing service excellence with financial rigor., • Drive continuous improvement across workplace operations, finding opportunities to improve quality, efficiency and consistency., • Ensure the workplace environment operates seamlessly and delivers a positive experience for employees, clients and visitors., • Establish clear service standards, governance and operating frameworks that support effective and sustainable delivery., • Use workplace data, analytics and technology to improve decision-making, optimise space utilisation and enhance service performance., • Maintain appropriate standards at 20 Fenchurch Street across health and safety, risk management, business continuity, physical security and operational resilience., • Lead workplace governance, controls and compliance activities, ensuring legal, regulatory and company requirements are met., • Build strong partnerships with senior stakeholders, landlords, suppliers and key business functions to support operational priorities and strategic initiatives., • Promote innovation and the adoption of new technologies that improve workplace effectiveness, employee experience and operational efficiency., • Support sustainability objectives through workplace operations, projects and supplier partnerships., • Provide clear reporting, insight and recommendations to senior leadership on workplace performance, risks, priorities and opportunities., • Ensure workplace resources, services and operating models remain fit for purpose as the business evolves., • Cultivate a culture of continuous improvement, accountability and service excellence across the workplace function., • Significant experience leading workplace, facilities or corporate real estate operations within a complex corporate environment., • A strong background developing teams, driving performance and delivering high service standards., • Commercial experience across budgets, contracts, procurement and supplier management., • Proven experience managing multiple service partners and holding suppliers accountable for performance., • Experience delivering workplace projects, operational improvements and organisational change initiatives., • Strong stakeholder management skills with the credibility and confidence to influence senior leaders., • Excellent judgement, resilience and decision-making capability within a fast-paced environment., • A strategic outlook coupled with strong operational awareness and attention to detail., • A passion for service excellence, workplace experience and continuous improvement., • The confidence to challenge existing approaches and identify more effective ways of working. Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further • A great starting salary plus annual bonus & strong benefits package…, • 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave, • Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer, • There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that! Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline. #PlayYourPartUK #J-18808-Ljbffr

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do. We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other. Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you. More about your role We are looking for a proactive and organised Young Persons Service Coordinator to join our Supported Housing Team on a part-time basis. This role supports the delivery of high-quality services to customers who may have complex support needs, ensuring the smooth running of administrative, housing management and business support functions across the service. Working closely with Colleagues, Customers and external agencies, you'll provide reception and call handling support, manage correspondence and records, maintain housing management systems and databases, and produce performance and monitoring reports. You'll also support key housing management activities including tenancy sign-ups, void monitoring, tenancy administration, health and safety checks, and document management. You'll take ownership of arranging meetings, preparing agendas, recording accurate minutes, processing invoices and purchase orders, ordering equipment and supporting wider team projects. A key part of the role will be helping to deliver an excellent customer experience while promoting Places for People services within the local community. This is a part-time position working 32 hours per week Monday, Tuesday, Wednesday and Sunday. Due to the nature of the role, you must have access to your own vehicle and be able to travel between local services as required. Essential criteria Previous experience in an administrative, housing, customer service or business support role Experience maintaining databases, records management systems and producing reports Strong IT skills, including Microsoft Office applications and data entry systems Full UK driving licence and access to your own vehicle More about you You're an organised and customer-focused administrator who can manage multiple priorities in a fast-paced environment. You'll be confident working independently while also building strong working relationships with colleagues, customers, partner agencies and external stakeholders. You will have excellent attention to detail and be comfortable maintaining accurate records, processing documentation and supporting housing management activities. Strong administration and IT skills are essential, alongside a good understanding of financial processes. You'll be someone who takes ownership of your work, remains calm under pressure and is committed to providing excellent service to both customers and colleagues. What you'll get We know rewarding work deserves rewarding benefits. That's why, alongside a competitive salary, you'll have access to a package designed to support you at work and beyond. You'll receive: • Pension with matched contributions up to 7% • Bonus scheme for colleagues at 2% • 35 days holiday (including bank holidays) with the option to buy or sell days • Healthcare cashback plan for everyday medical costs, with private GP and health support services available • Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing • Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases • Ongoing training, professional qualifications, internal development programmes and career progression opportunities • Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work • Strong focus on inclusion, wellbeing and colleague engagement • Free membership to Places Gyms • Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . W e understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities TPBN1_UKTJ

• Be your word We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London. We’re backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe. • Care deeply, • Work hard, • Be your word, • Trust in radical truth and transparency, • Do your life's best work, • Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. As our Revenue Operations Manager, you’ll own the tooling and data that let’s Healthtech-1 scale across the NHS. You’ll work closely across the GTM teams, deploy internal tooling with AI, turn Attio into our source of truth, and build an intelligent GTM motion on top. This is an IC role, not a people management role. One week you might be rolling your sleeves up with the growth team, to be one or two steps ahead in identifying what the team need to hit their targets, and building internal tooling with AI to support the team. The next week you might be deep in the data, bringing company-wide data sources together to aide growth strategy planning e.g. identifying high demand areas in our marketplace, where we need to increase supply. You will own and maintain Attio (our CRM), including its infrastructure, workflows and data hygiene across accounts and products. You will also own all our GTM tooling (e.g. Aircall, Calendly, Granola) and keep them running and improving. You will build a lot of tooling yourself using AI (e.g. dashboard, maps). You will run practice enrichment and data scraping pipelines so our data on customers stays current and usable. You will build and maintain dashboards tracking company growth, cycle targets and product adoption. You will own reporting on practice numbers and growth trends. You will maintain tracking so leadership always has clear visibility on where deals are at. The Growth team are your customer. You will build and maintain quality lead lists for AEs. You will support AEs with operational queries, targets and tooling. You will help new growth hires ramp faster through better tooling and playbooks. You will find and build automations and workflow improvements that save the team time. You will spot friction in how the growth team operates and fix it. You will actively look for ways to help the team drive more revenue. This is a high-ownership, high-expectation role. You'll be working in a fast-moving healthtech environment where accuracy, speed, and proactivity all matter at the same time. You probably won't enjoy this role if you: • Prefer to be told what to do over figuring out what to do, • Treat ops as a support function rather than a growth lever, • Aren't comfortable getting your hands dirty with data, • Are content to maintain the status quo rather than improve it, • Have never built things with AI, • 2+ years in a revenue operations role in an early-stage startup, where you've owned systems, data and process improvement, • Experience with Attio (or similar CRMs like HubSpot, Salesforce), • Great with AI - you know how to leverage AI well, whilst thoroughly checking accuracy, • Detail oriented - you’re obsessed with the detail and CRM being the source of truth, • Love data - you can build dashboards, spot trends, and make data useful for decision-making, • Proactive problem solver - you don't wait for someone to flag a problem; you find it and fix it end-to-end., • Bias to action - you ship improvements quickly rather than over-planning, • Team player - low ego, approachable and feedback-oriented; you get a kick from seeing the impact your work has on unlocking the sales team, • Clear communicator - you keep stakeholders informed without being chased, • Comfortable with data scraping, enrichment tools and light automation (e.g. Zapier, Make, scripts), • Experience building dashboards and reports (e.g. Metabase, Looker, Google Sheets), • Familiarity with sales tooling (Calendly, Aircall, or equivalents), • Experience writing operational playbooks or onboarding materials, • Intro chat - with our Talent Partner, to learn more about each other, • Take home task - complete a short task, • An in-office work trial - work with the growth team on a real problem [1 day, fully paid], • Principles interview - with a Founder, to understand that our values align, • Offer! We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). • Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice., • Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year., • Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth., • Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success!, • Team takeaways every Monday night, • Health and fitness budget of £60 per month - see more here, • An additional 7 days of paid leave is available if you want to take time to learn how to meditate., • Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air., • We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave., • We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France!, • No private medical insurance, because we believe in the NHS and we are here to improve it!, • Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible., • Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment., • Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider., • Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression., • If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations., • And of course, an adventure of a lifetime! We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen. #J-18808-Ljbffr

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description The Real Estate & Workplace Solutions (RE&WS) function is responsible for providing the workplace environment, processes, equipment, services and resources that efficiently and effectively help our Willis Towers Watson colleagues meet client demands and the overall objectives of the organisation. The Facilities Services team focuses on the execution of our Workplace & Solutions Strategy and FM hard and soft services, tenants' relationship and project management. Also accountable for ensuring an efficient and consistent delivery of our services standards and KPI’s SLA’s are achieved at all times while advocating best practice and company policy and procedures. This is an onsite role based in the Ipswich office, five days per week, working 40 hours per week. There may also be an occasional requirement to work additional hours on an ad hoc basis to support business needs. The Role: Principal Duties/Responsibilities: Assists Facilities Services Manager in delivering the following services: Providing refreshments and working lunches for WTW meetings including events to a high standard Replenishing Tea and Coffee areas & vending machines with Food and Beverage items. Responsible for stock ordering via current catering provider Monitoring meeting room booking system Ensuring conference/meeting rooms are set up, completes audio-visual equipment checks Additional Duties/Responsibilities: Reception/Security Services Post Room Cleaning / Waste Management / Recycling Assists Facilities Services Manager in maintaining and supporting the adherence of service levels and associated key performance indicators for service providers/suppliers. Monitor the Facilities Services and catering mailbox and respond promptly to inquires as directed by the Facilities Services Manager. Help to maintain the overall cleanliness an order/organisation of the office space Assist with the coordination of office/workstation moves and other space adjustments to meet the business needs Assists Facilities Services Managers in the liaison with colleagues and service partners regularly to discuss operational items in order to improve ways of working. Assists Facilities Services Manager with developing and initiating new and/or more cost effective methods and improving service levels within budgets and/or saving targets. Assists Facilities Services Manager in managing health & safety and environmental issues in conjunction with Health & Safety Officer. Also supports Facilities Services Managers with all people management activity including but not limited to: Recruitment Invoice processing and other administrative tasks Qualifications What you’ll bring: Demonstrated knowledge and experience in a professional office environment, providing general office and catering support H&S IOSH certificate Financial knowledge Good Inter-personal communication skills and must be able to communicate with stakeholders at all levels. People management skills Patience and diplomacy Self-motivated, shows initiative in taking action and responding appropriately Team player with a positive can-do attitude Desirable qualifications, but not essential: Advanced Food Hygiene Certificate What we offer: Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtw.com

the company is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, the company is the best-in-class solution for product, data, and marketing teams. Learn more at the company.com. As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. the company believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. As part of our Workplace team, you will be the face and soul of our UK office, and will be an essential part of building an incredible culture and employee experience. As our UK Workplace Lead, you will own the UK office management and on top of this, we want this person to have an EMEA wide overview driving consistency and improvements across all our 3 office entity locations in EMEA. You will work closely with the Workplace Coordinator in Amsterdam, the Head of Workplace globally as well as be a key partner for our SVP of International, local leaders, people team, finance and more. Office Operations and Facilities • Own daily facilities operations for the UK office, including walkthroughs to catch issues before employees report them, • Serve as the primary liaison to property management on maintenance, service requests, and building-wide notices, • Submit, track, and elevate maintenance work orders through to resolution, • Manage supply inventory for office, kitchen, and common areas; reorder ahead of need rather than after, • Coordinate desk moves, space reconfigurations, and seating assignments, • Keep conference rooms, common areas, and the reception area clean, stocked, and on-brand Vendor and Budget Management • Manage day-to-day vendor relationships and service agreements, including janitorial, catering, plants, and repairs, • Process invoices and purchase orders in partnership with Finance, • Track workplace spend against budget and flag variances early, • Source competitive bids for recurring services and one-off projects Employee Experience and Events • Run in-office programming on hybrid days, including snacks, team lunches, and happy hours, • Support logistics for all-hands, team off-sites, celebrations, and ad-hoc gatherings: catering, room setup, and coordinating with IT and AV, • Set up spaces for executive, customer, and board visits in coordination with the Security Coordinator, • Act as a core contributor to culture and engagement initiatives on the Workplace Experience team Onboarding Support • Coordinate new hire Day 1 logistics: desk assignment, workstation setup, and office orientation, • Partner with IT to ensure equipment is staged and ready in advance, • Hand off badge issuance and access provisioning to the Security Coordinator Cross-Functional Coordination • Partner with People, IT, and Finance on office-related projects and rollouts, • Serve as the escalation point for employee questions about the office, the building, and amenities, • Maintain and update workplace documentation, run-books, and internal office guides Safety and Emergency Preparedness • Support emergency preparedness protocols, including evacuation planning and floor warden coordination, • Coordinate with building management on safety inspections and fire drills, • Escalate anything touching workplace violence prevention, visitor screening, or incident logging to the Security Coordinator and Head of Global Workplace, • 2+ years in office coordination, workplace operations, facilities, hospitality, or administrative operations, • Strong organisational skills and the ability to hold multiple threads at once without dropping any, • Clear, warm written and verbal communication across every level of the org, • Proficiency with Google Workspace and Slack, plus comfort using AI tools such as Claude in daily work, • Experience managing vendors and processing invoices or purchase orders, • Sound judgment in ambiguous situations and a bias toward acting rather than waiting, • Composed and professional under pressure, especially on high-traffic office days, • Experience at a high-growth technology company, • Familiarity with workplace platforms such as Envoy, bluebeam, or similar, • Event coordination experience, • Experience supporting new hire onboarding logistic By applying for this job, you acknowledge that the company processes your personal data in accordance with the the company Applicant Privacy Notice. #J-18808-Ljbffr

MRG is seeking a Senior Building Manager to take day-to-day responsibility for a small, high-profile commercial building in Mayfair. This is an opportunity to take ownership of a prestigious asset where service quality, presentation and client relationships are central to the role. The building is undergoing a significant refurbishment, and you will play a key part in maintaining operational continuity throughout the works and establishing the service standards for its next chapter. The role As the principal on-site representative, you will oversee building operations while also supporting the management of the client's own office accommodation. Reporting to a General Manager, you will have considerable autonomy and regular contact with senior client stakeholders. Your responsibilities will include: • Overseeing hard and soft services, including maintenance, security, reception and cleaning., • Delivering a responsive, personalised service to the client and building occupiers., • Working closely with project teams and contractors to manage the operational impact of refurbishment works., • Managing suppliers, service contracts and planned maintenance, supported by a sound understanding of M&E systems., • Preparing and monitoring service charge budgets, reporting on expenditure and supporting reconciliation., • Maintaining health and safety, statutory compliance, risk management and emergency arrangements., • Ensuring consistently high standards of building presentation and occupier communication. About you You will bring experience in building or facilities management within a premium commercial property environment, alongside the confidence to operate independently and build relationships with demanding stakeholders. Experience of managing an occupied building through substantial refurbishment or construction works is essential, as are strong contractor management skills, M&E awareness and experience of service charge budgeting. You will combine practical operational judgement with a service-led approach, taking personal ownership of issues and maintaining close attention to detail. Experience of Grade A offices in Central London would be advantageous. Relevant health and safety qualifications and professional membership, such as IWFM, are desirable. #J-18808-Ljbffr

• Full-time, • Department: N/A, • Office: London Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime – from birth to old age. We are seeking a Service Integration and Operations Lead to help shape a seamless, reliable, and positive experience for researchers using our Use Research Data (URD) service. You will bring together operational activity across onboarding, access,airlock coordination, researcher support, and service delivery, ensuring everything works smoothly and scales effectively. Working collaboratively with product, engineering, platform, support teams, and external partners, you will build strong relationships, proactively manage risks and dependencies, and drive continuous improvement. Everyday responsibilities include: • Coordinate and continuously improve the researcher journey across onboarding, access, permissions, training, Airlock coordination, support interactions, operational communications, and other service transitions, helping to create a smooth and positive experience., • Identify, coordinate, and manage operational dependencies, systemic bottlenecks, and cross-service risks that may affect delivery, user experience, or service reliability., • Lead the development and interpretation of operational KPIs and recurring pain points, turning service insights into clear actions and helpful leadership updates., • Coordinate the resolution of operational issues across multiple squads, services, vendors, or operational areas, supporting clear ownership, effective handovers, and timely resolution., • Act as the primary operational coordination lead for external partners and vendors, helping to ensure alignment, SLA adherence, effective escalation management, and high-quality service delivery., • Support operational transparency and confidence in service reliability through clear communications, thoughtful incident follow-through, and visibility of operational changes that may impact users., • Provide operational oversight and coordination across support and onboarding activities, ensuring workflows enable a consistent, scalable, and positive researcher experience. Skills & experience for success: • Proven track record of leading operations across complex, cross-functional teams and external partners., • Skilled in improving service reliability, operational readiness, and effective incident and escalation management., • Experienced in creating seamless end-to-end user journeys, from onboarding and access through to support and communications., • Proactive in identifying risks, managing dependencies, and resolving challenges before they impact users or delivery., • Strong relationship builder, able to influence and collaborate effectively with technical teams, suppliers, and senior stakeholders., • Data-driven and highly organised, with experience using service metrics, SLAs and operational insights to drive continuous improvement and communicate clearly, • Familiarity with modern service management practices, including ITIL, ServiceNow, Jira, supplier partnerships, and cloud-based operating environments., • Understanding of access management, identity processes, onboarding and offboarding journeys, support models, and opportunities for automation., • Experience supporting service transitions, launches, migrations, or significant operational change programmes., • Comfortable using data and insights from dashboards, service metrics, incidents, and user feedback to drive informed decision-making, ideally within healthcare, genomics, research, or other regulated environments. Qualifications are important; however, we are particularly interested in the skills, experience, and expertise you can bring to the role. Salary from: £74,000 Closing date for applications - Saturday 26th September at Midnight Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: • Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required)., • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits., • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice schemeand a Give As You Earn scheme., • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required)., • Recognition & Rewards: Employee recognition programme and referral scheme., • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. Culture We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture hereCulture | Genomics England Blended working model Genomics England operates a blended working modelas we know our people appreciate the flexibility that hybrid working can bring.We expect most people to come into the office a minimum of 2 times each month.However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendancee.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum.Our office locations are: Canary Wharf, Cambridge and Leeds. Onboarding background checks As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. #J-18808-Ljbffr

Macro is a recognised global specialist in facilities management, providing cutting-edge services to some of the most prominent brands offering workplace design, helpdesk services, interim property management, and providing solutions to making buildings healthier, smarter and sustainable by using advanced technological solutions. We are driven by a commitment to excellence in everything we do. Our values—Drive for Better, Delight Customers, Do What’s Right, and Develop People—shape our culture and guide our decision-making. Our strategic priorities focus on Everyday Excellence, Outstanding Experience, and Everlasting Impact. Join our team to contribute to an organisation that prioritises innovation and technology. Experience the perfect blend of opportunity and community, where you will benefit from a supportive and people-focused culture. The Workplace Experience Manager will champion a service culture that reflects Client’s commitment to creativity, inclusivity, collaboration and excellence, ensuring that every interaction leaves a positive and lasting impression. You will be responsible for leading the Front of House (FOH) operation across the Client’s workplace, ensuring that every employee, guest, visitor, client and VIP receives a consistently exceptional experience. Acting as an ambassador for Client’s workplace environment, you will drive service excellence, hospitality standards, workplace engagement and team performance. You will lead and develop the Front of House Ambassador team, ensuring that all reception, visitor management, meeting room support, events, hospitality, and workplace experience services are delivered to the highest standards. You will work closely with client stakeholders, workplace services teams, and vendors to create a seamless and memorable workplace experience that reflects the Client’s brand and culture. • Lead, motivate, and develop the Front of House team to deliver exceptional guest and employee experiences., • Conduct regular one-to-one meetings, performance reviews, and development planning discussions., • Manage recruitment, onboarding, training, and succession planning for the FOH team., • Foster a positive, inclusive, and high-performing team culture., • Ensure staffing levels, rotas, and holiday planning support business requirements and service continuity., • Coach team members to resolve issues proactively and exceed customer expectations., • Address performance concerns, conduct investigations, and support HR processes where required., • Lead the delivery of an exceptional Front of House and workplace experience across all Client’s locations within the scope of the role., • Act as the primary escalation point for guest, employee, and VIP service requests., • Ensure all visitors receive a professional, welcoming, and efficient experience from arrival through departure., • Drive continuous improvement initiatives that enhance workplace satisfaction and engagement., • Monitor service performance and identify opportunities to enhance hospitality and guest services., • Develop and maintain workplace experience standards aligned with Client’s culture and brand values., • Support workplace events, engagement initiatives, and client activities., • Build strong working relationships with key client stakeholders and business leaders., • Oversee all reception, concierge, and visitor management activities., • Ensure visitor, contractor, and guest registration procedures are followed consistently., • Maintain accurate visitor records and ensure compliance with site security requirements., • Ensure meeting rooms, collaboration spaces, and client areas are maintained to the highest presentation standards., • Coordinate VIP visits and executive-level hospitality requirements., • Oversee hospitality service delivery and support workplace events as required., • Ensure all service requests are managed efficiently and in accordance with agreed service standards., • Establish and monitor workplace experience Key Performance Indicators (KPIs) and service delivery metrics., • Analyse customer feedback, satisfaction surveys, and service performance data., • Produce reports and provide insights to NBCUniversal and Macro leadership teams., • Implement corrective and preventive actions where service performance falls below agreed targets., • Promote a culture of continuous improvement and innovation within the workplace experience function., • Identify industry best practices and introduce initiatives to enhance service delivery., • Work closely with security, cleaning, catering, and workplace service providers to deliver an integrated workplace experience., • Support contract governance and vendor performance reviews., • Ensure suppliers consistently meet agreed service levels and performance expectations., • Build collaborative relationships across client departments and support functions., • Act as a trusted partner to Client’s on workplace experience matters., • Promote a strong safety-first culture across the workplace., • Ensure Front of House activities comply with relevant health, safety, and security procedures., • Support emergency response, business continuity, and incident management processes., • Ensure team members comply with company policies and site procedures., • Participate in workplace inspections, audits, and risk assessments as required., • Report and investigate incidents, near misses, and safety concerns in accordance with established procedures., • Support the management of Front of House budgets and operational expenditure., • Identify opportunities to improve operational efficiency while maintaining service quality., • Monitor supplier expenditure associated with workplace experience services., • Support the development of business cases for workplace enhancement initiatives., • Proven leadership experience in hospitality, guest services, workplace experience or Front of House operations., • Experience managing customer-facing teams in a corporate environment., • Strong stakeholder engagement and relationship management skills., • Excellent communication and interpersonal skills, with the ability to engage confidently with senior executives, VIPs, and external stakeholders., • The ability to lead through influence and deliver exceptional customer service., • Experience managing service delivery against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)., • Strong organisational, problem-solving, and prioritisation skills., • Proficiency in Microsoft Office applications., • Experience coordinating workplace events and hospitality services., • Strong coaching and mentoring skills, with the ability to develop high-performing teams., • A passion for delivering exceptional guest and workplace experiences., • A strong hospitality mindset and a proactive, service-led approach., • Experience creating memorable employee and visitor experiences in a corporate environment., • Strong emotional intelligence and the ability to build positive relationships across all levels of the organisation., • The ability to remain calm, professional, and effective in a fast-paced environment., • Excellent presentation and personal standards, acting as a visible ambassador of the NBCUniversal brand., • Commercial awareness and an understanding of service excellence principles., • The ability to manage competing priorities while maintaining attention to detail., • A positive, energetic, and solutions-focused attitude., • Strong event coordination and hospitality management skills., • A commitment to diversity and inclusion, creating welcoming environments for all guests and employees., • A continuous improvement mindset, with a focus on innovation and enhancing the workplace experience., • A degree in Hospitality Management, Business Management, Events Management, or a related discipline., • An Institute of Workplace and Facilities Management (IWFM) qualification., • IOSH Managing Safely or an equivalent health and safety qualification., • A relevant customer service, hospitality, or leadership certification., • A First Aid at Work qualification. We want to create a workplace where everyone feels safe to bring their whole selves to work. We recognise that every individual has different needs. This is Me is Macro’s EDI campaign, a commitment to understanding and supporting those needs, both professionally and personally. Our aim is to help identify and acknowledge individual needs that may impact work-life experience. It’s about being proactive, learning from one another, and creating a supportive space that encourages growth and productivity. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact to speak to a member of our team. #J-18808-Ljbffr

Join to apply for the Platform Engineer (we have office locations in Cambridge, Leeds & London) role at Genomics England Join to apply for the Platform Engineer (we have office locations in Cambridge, Leeds & London) role at Genomics England Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Genomics England We’re on the lookout for a skilled and experienced Platform Engineer with a sharp eye for infrastructure, a problem-solving mindset, and a genuine interest in working with data at scale. At Genomics England, our platform powers the secure movement and analysis of multi-petabyte genomic and healthcare datasets. From high-throughput data pipelines to orchestration, transfer and visualisation tooling, the infrastructure you’ll help build directly supports teams tackling some of the most important challenges in genomic medicine. This is very much a hands-on platform engineering role, but the problems you’ll be solving are data-flavoured. Think performance tuning for data-heavy workflows, scaling secure cloud-native environments, improving observability across transfer pipelines, and enabling product teams to run faster without worrying about what’s underneath. What you’ll be doing: • Designing, building and maintaining cloud and on-prem infrastructure, with a focus on data-rich workloads, • Leading on CI/CD tooling and deployment automation for smoother, safer releases, • Supporting and optimising tooling such as Tableau, Prefect, Semarchy, Globus and Aspera, • Improving performance and reliability across our HPC clusters and storage-heavy infrastructure, • Building in observability - monitoring, alerting, logging - to stay ahead of issues, • Championing automation using Terraform, Python, Bash or similar, • Creating clean, useful technical documentation and enabling wider team knowledge, • Driving best practice DevOps and platform thinking in a collaborative, cross-functional setting What you’ll bring: • Solid AWS and Terraform (or equivalent IaC tooling) experience, • Strong scripting skills in Python, Bash or similar, • Hands-on experience with CI/CD tools like GitLab CI, Jenkins etc, • Understanding of how to support large-scale, data-intensive platforms, • A strong problem-solver who’s comfortable working across the stack, • Good communication skills and a collaborative approach Bonus if you have: • Familiarity with secure data handling in regulated or research settings, • Exposure to data visualisation, orchestration or MDM tooling, • Background in healthcare, genomics, or life sciences (not essential) Qualifications: • Qualifications are not mandatory, however AWS, Terraform, or Automation certifications are welcome and highly beneficial Additional Information Salary From: £71,300 Closing Date: Monday 25th August at 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: • Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required)., • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits., • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme., • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required)., • Recognition & Rewards: Employee recognition programme and referral scheme., • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Blended working model Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full-time on-site attendance e.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Onboarding background checks As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. • Mid-Senior level, • Full-time, • Information Technology, • IT Services and IT Consulting, Biotechnology Research, and IT System Custom Software Development Referrals increase your chances of interviewing at Genomics England by 2x London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom £65,000.00-£90,000.00 1 month ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 months ago London, England, United Kingdom 1 month ago London, England, United Kingdom 5 days ago London, England, United Kingdom 15 hours ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 5 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago Bexley, England, United Kingdom 4 months ago London, England, United Kingdom £44,000.00-£60,000.00 1 month ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Southend-On-Sea, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. 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Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime - from birth to old age. Are you an experienced Data Engineer who enjoys working at scale, solving complex data challenges and building reliable data solutions? Do you want to apply your engineering skills to work that has a meaningful impact on healthcare and research? At Genomics England, we work with some of the most complex clinical and genomic data in the world, helping researchers, clinicians and scientists use that data to advance research and improve patient outcomes. You’ll be joining our Generate Research Data (GRD) Service at an exciting time. GRD works with internal and external partners to generate or onboard new data that enriches the National Genomic Research Library, supporting a varied portfolio across areas such as rare disease and cancer, involving genomic, multi-omic, bespoke clinical data and emerging sequencing technologies. This is an opportunity to tackle challenging engineering problems, optimise data pipelines and build scalable, high-quality data services, helping lay the foundations for scientific discovery and new clinical and research capabilities. We’re looking for an established, hands-on Data Engineer to bring strong technical expertise to this work, improving how large volumes of sensitive healthcare and genomic data are acquired, transformed, stored and delivered securely and efficiently. If you enjoy building robust data solutions, working with complex data at scale and applying your skills to something that genuinely matters, this could be a great opportunity to make a real difference. What you’ll be doing Designing, building and optimising scalable data pipelines and processing systems, from data acquisition and transformation through to delivery. Working with large volumes of clinical and genomic data, supporting data lineage, metadata capture, de-identification and integration with reference data. Building and improving data solutions in AWS, applying cloud-first engineering practices and making effective use of storage, compute and orchestration technologies. Working with tools such as Python, RDBMS, Prefect, Tableau, Semarchy, Aspera and Globus across data orchestration, visualisation, data management and secure data transfer. Developing and optimising data models, storage solutions and data products for performance, scalability, security, cost and reliable data delivery. Improving data quality, testing, automation and observability, helping ensure pipelines and services are reliable, maintainable and fit for purpose. Working closely with engineering, QA, architecture, product and other specialist teams to deliver well-integrated data services. Supporting machine learning and data visualisation capabilities by enabling trusted, well-structured data. Sharing knowledge, promoting good engineering practices and helping strengthen data engineering capability across the chapter and wider organisation. What you’ll bring Proven hands-on experience designing, building and optimising data pipelines and large-scale processing systems, including ETL and ELT. Strong practical experience with AWS and cloud-based data engineering, including relevant storage, compute and orchestration technologies. Strong coding skills using Python, alongside experience with testing, CI/CD and infrastructure as code. Experience developing data models and delivering reliable data products, with a good understanding of data engineering patterns and practices. A sound understanding of data quality, data lineage, metadata management and data governance. Experience working with sensitive data in regulated environments, with a good understanding of security, performance, scalability and compliance considerations. Experience working with genomic, bioinformatics, clinical or other complex healthcare datasets. Familiarity with data orchestration, visualisation, data management and secure data transfer tools. The ability to work collaboratively across technical and non-technical teams, communicate complex concepts clearly and contribute to effective engineering practices. Bonus if you have Knowledge of healthcare data models, standards and terminology, such as FHIR, HL7, OMOP or SNOMED CT. Familiarity with NHS and wider healthcare data ecosystems, including clinical, primary care or other health datasets. Understanding of healthcare data linkage, pseudonymisation, information governance and data quality challenges across clinical and research environments. Experience working with Trusted Research Environments or other secure, privacy-preserving data platforms. Experience enabling the secondary use of health data for research, analytics or other scientific use cases. Experience supporting machine learning or data visualisation through the development of reliable data pipelines and products. Ideally, you’ll have a master’s degree or equivalent practical experience in data engineering, data science, biostatistics, informatics or a related field. Closing date for applications: Sunday 15th November at 23:00 (UK time) Salary from: £75,500 Please note:We are unable to offer visa sponsorship for this role. Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: • Generous Leave: 30 days’ holiday, plus bank holidays, plus additional leave for long service, and also the option to apply for up to 30 days of remote working abroad annually (approval required)., • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits., • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice schemeand a Give As You Earn scheme., • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required)., • Recognition & Rewards: Employee recognition programme and referral scheme., • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Equal opportunities and our commitment to a diverse and inclusive workplace Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Culture | Genomics England Genomics England operates a blended working modelas we know our people appreciate the flexibility that hybrid working can bring.We expect most people to come into the office a minimum of 2 times each month.However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendancee.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum.Our office locations are: Canary Wharf, Cambridge and Leeds. As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. #J-18808-Ljbffr

Hours – Monday – Friday, 8:30am – 5:30pm Salary - £45,000 - £46,000 25 Holiday Days plus Bank Holidays (Buy up to 10 days annual leave) 10% off PureGym membership 24/7 access to a digital GP Access to an Employee Assistance Programme Up to 2 days volunteering leave Access to a discounts platform Access to a Company EV scheme (subject to minimum level of earnings) Cycle to work (subject to minimum level of earnings) Buying the latest tech through your salary at the lowest price with access to SmartTech Free mortgage advice through Charles Cameron Ability to purchase a health cash plan and a dental plan We're currently looking to recruit a Facilities Manager to take overall responsibility for the delivery of facilities across our client's site; ensuring a safe, compliant and efficient working environment for employees, visitors and stakeholders. You will manage contractor performance, oversee maintenance activities, ensure statutory compliance requirements are met and act as the key point of contact for all facilities-related matters. This role involves leading both hard and soft services, managing supplier relationships and budgets, monitoring service standards and KPIs, and driving continuous improvements across the workplace. You'll work closely with internal departments, service providers and the client to ensure operational excellence, whilst overseeing small projects, refurbishment works and workplace initiatives. You will also provide leadership to on-site teams, including reception, cleaning and facilities support staff, ensuring a high standard of customer service and positive workplace experience. Strong stakeholder management skills are essential, as you'll be responsible for building effective relationships, managing expectations and delivering facilities solutions that support business objectives. As an Apleona Facilities Manager, we're looking for: IOSH Managing Safely or equivalent H&S qualification (or willingness to obtain within an agreed timescale). Competent in the use of CAFM systems and MS Office applications (Word, Excel, Outlook; PowerPoint desirable). Experience managing contractors, suppliers and service provider performance against KPIs and contractual standards. Strong knowledge of building services systems planned and reactive maintenance and statutory compliance. Experience of supervising or line managing on-site teams and/or contractors, ideally including soft FM services such as cleaning or waste management. Demonstrable ability to prioritise, plan and organise workloads to meet competing deadlines. Excellent verbal and written communication skills with the ability to interact effectively with clients, occupants, contractors and colleagues. Experience within the facilities management industry in a client-facing, single-site role. In return, we'll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team. Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs. Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us! Don't miss this opportunity, apply now! TPBN1_UKTJ

CBRE Group, Inc. is seeking a Workplace Experience Manager to lead a team delivering Concierge, Reception, Meeting & Event Management, and admin office duties within a designated building. You will supervise staff, coordinate daily activities, and build trusted client relationships to ensure world-class service. You will develop staff, manage vendor partnerships, monitor performance, and drive process improvements while aligning with CBRE RISE values. #J-18808-Ljbffr

Genomics England is a global leader in enabling genomic medicine and research, focused on creating a world where everyone benefits from genomic healthcare. Building on the 100,000 Genomes Project, we support the NHS’s world-first national whole genome sequencing service and run the growing National Genomic Research Library, alongside delivering numerous major genomics initiatives. By connecting research and clinical care at national scale, we enable immediate healthcare benefits and advances for the future. Our mission is to provide the evidence and digital systems so that by 2035 genomics could play a role in up to half of all healthcare interactions, whilst securing the UK’s position as the best place to discover, prove and benefit from genomic innovations. We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody. Behind the Healthcare and Research outcomes, Genomics England delivers through designing, developing and operating complex healthcare software systems. We're on the cusp of big changes with the real prospect of genomics becoming the fabric of everyday healthcare through the lifetime – from birth to old age. We’re looking for an accomplished Network Architect to join our Scalable Tech Team at Genomics England and provide technical leadership for the secure, resilient connectivity that underpins our technology platform, healthcare, research and corporate services. Our network services connect cloud platforms (primarily AWS) and on-premise infrastructure, enabling clinicians, researchers and colleagues to access sensitive genomic and associated health data securely and reliably. Working within the Technology and Product Directorate, you’ll shape and deliver Genomics England’s network architecture across AWS, hybrid connectivity, corporate locations and partner integrations. You’ll collaborate with infrastructure, cloud platform, security, engineering, procurement, commercial, service management and delivery colleagues to turn complex operational and user needs into coherent, cost-effective, scalable and secure network solutions. This is an architecture role where you’ll balance longer-term network strategy with practical delivery. Drawing on your proven experience as an Architect, you will guide teams through network architecture decisions, develop reusable standards and patterns, and ensure solutions align with Genomics England’s wider technology strategy, architecture standards, security requirements and service expectations. The scale and sensitivity of genomics require high-performing, highly available networks. AWS is at the heart of our environment, alongside hybrid and third-party connectivity, supporting secure data transfer, high-performance compute, large-scale storage, research workflows, operational services and controlled access to sensitive data. • Lead the architecture and design of network solutions across Genomics England, ensuring they are secure, scalable, cost-effective, resilient, supportable and aligned with organisational needs. Define target architectures, standards and reusable patterns for cloud, hybrid, remote-access and partner connectivity., • Design and govern AWS networking, including multi-account connectivity, VPC design, routing, segmentation, private connectivity, DNS, load balancing and network security controls. Architect resilient connectivity between AWS, Genomics England locations, NHS and government partners, research organisations, suppliers and other trusted environments., • Work with security colleagues to embed zero-trust principles, least privilege, network segmentation, secure remote access, encryption in transit and effective boundary protection. Ensure network designs support the secure movement and processing of large-scale genomic and associated health data, including high-throughput and latency-sensitive workloads., • Develop network roadmaps and transition architectures that balance strategic direction, technical debt, service continuity and delivery priorities. Provide architectural oversight from discovery and options analysis through implementation, migration and live service., • Document network architectures, traffic flows, trust boundaries, technical options, decisions, dependencies and transition states clearly for technical and non-technical audiences. Define requirements for network observability, performance monitoring, capacity management, configuration control, resilience testing and incident response., • Collaborate with cloud platform, infrastructure, engineering, security, service management and delivery teams to ensure designs can be implemented and operated effectively. Contribute to architecture governance and assurance, presenting network designs and recommendations through appropriate technical forums., • Identify network risks, constraints, dependencies and single points of failure early, working with teams to address them. Evaluate emerging networking technologies and managed services where they could improve security, performance, resilience, operability or cost-effectiveness., • Work with architects across Genomics England to create coherent end-to-end solutions and encourage appropriate reuse across services. Contribute to architecture best practice and improving the quality of architecture across Genomics England., • Substantial experience designing and delivering enterprise network architectures in complex, security-conscious environments, with strong knowledge of AWS networking services and patterns, including VPCs, Transit Gateway, Direct Connect, VPN, Route 53, load balancing, private endpoints and network security controls., • Experience designing hybrid and multi-site connectivity, routing, switching, segmentation, firewalls, DNS, IP address management, load balancing and secure remote access. Detailed knowledge of physical network technology, ideally Cisco, NVIDIA and Mellanox, and in-depth understanding of Cisco Nexus Dashboard, data centre fabrics, Aruba networking infrastructure, BGP, OSPF, RoCE v2, performance optimisation and lifecycle management., • Experience architecting highly available and resilient networks with clear recovery objectives, diverse connectivity and tested failover arrangements. Strong understanding of network security architecture, zero-trust principles, defence in depth, trust boundaries and secure connectivity to third parties., • Experience designing networks for high-throughput, data-intensive or latency-sensitive workloads and diagnosing performance or capacity constraints. Good understanding of automation, infrastructure as code, configuration management, observability and operational support for modern networks., • Ability to translate business, security, operational and user needs into practical network designs, standards and delivery roadmaps, balancing strategic architectural direction with immediate delivery needs, legacy constraints and service continuity., • Experience working with multidisciplinary teams and building alignment across architecture, infrastructure, cloud, engineering, security, procurement, commercial, service management and delivery stakeholders. Strong stakeholder engagement and a collaborative approach that builds trust and supports effective decision-making., • Experience documenting and communicating network architectures, traffic flows, options, risks and decisions clearly to technical and non-technical audiences, and providing architectural governance and assurance throughout the delivery lifecycle., • Ability to identify where network architecture practices, standards or controls could be improved and to embed those improvements into regular use., • Relevant professional certification, such as AWS Advanced Networking, AWS Solutions Architect, Cisco CCNP/CCIE or an equivalent qualification., • Experience working in healthcare, genomics, research, government or another regulated environment handling sensitive data, and experience in procurement processes associated with network infrastructure in a UK government organisation., • Experience with software-defined networking, SD-WAN, secure access service edge, network access control or zero-trust network access. Knowledge of AWS Network Firewall, Cloud WAN, VPC Lattice, Gateway Load Balancer and related network security or connectivity services., • Experience designing connectivity for high-performance compute, large-scale storage, data transfer appliances or distributed data-processing environments, and integrating with NHS, government, academic, research or commercial partner networks., • Knowledge of network telemetry and tooling, including flow logs, packet analysis, synthetic monitoring, performance analytics and security monitoring., • Experience with DevOps practices, CI/CD pipelines, infrastructure as code, automation and policy as code for network services., • Understanding of identity-aware networking, certificate services, encryption, proxies, web gateways and data-loss prevention controls., • Experience contributing to architecture governance forums such as a Technical Design Authority, familiarity with enterprise architecture tools such as Abacus, and experience applying TOGAF or equivalent architecture practices. If you’re an experienced Network Architect who enjoys solving complex connectivity and security challenges, this is an exciting opportunity to shape the secure, resilient networks spanning AWS, on-premises infrastructure and partner environments that support life-changing genomic healthcare and research at Genomics England. Salary From: £89,000 Closing Date: Sunday 1st November at 23:00 (UK time) Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: • Generous Leave: 30 days’ holiday, plus bank holidays, plus additional leave for long service, and also the option to apply for up to 30 days of remote working abroad annually (approval required)., • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits., • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), an Electric Vehicle salary sacrifice scheme and a Give As You Earn scheme., • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required)., • Recognition & Rewards: Employee recognition programme and referral scheme., • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs. Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor. Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour undermines our mission and core values and diminishes the dignity, respect and integrity of all parties. Our People policies outline our commitment to inclusivity. We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. We have four key behaviours that represent what we would like Genomics England to feel like and the culture we want to encourage, in order for us to achieve our mission. These behaviours help us all work well together, deliver on our outcomes, celebrate our successes and share feedback with each other. You can read about these and other aspects of our culture here Culture | Genomics England Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team. Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds. As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check. We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. #J-18808-Ljbffr