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About Us: We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. Job Description: The Patient Coordinator is responsible for supporting new patients through their treatment journey, from enquiries to initial consultation and through to treatment completion for a fixed term period of 1 year. They are the service and care provider for each new patient. They are accountable for championing the delivery of the core values of IVI RMA delivering service excellence, achieving targets and KPIs and positive management of the entire patient journey. As a key first point of contact, you will ensure every interaction is welcoming, professional and aligned with our high standards of care. You'll play an important role in supporting the patient journey and assisting the clinical teams, while maintaining effective communication across the wider multidisciplinary group. Key Responsibilities • Develop a strong understanding of the clinic’s services to support sensitive and accurate communication with patients., • Welcome all patients, visitors, and contractors to the clinic, ensuring a warm, professional, and reassuring experience., • Provide treatment quotations and clear explanations of associated costs, ensuring patients understand their options and feel confident in their next steps., • Support patients throughout their journey from first enquiry to follow-up helping them feel informed, supported, and cared for at every stage., • Manage visitor check-in, issue passes, and maintain accurate records in line with safety and security procedures., • Keep reception and waiting areas clean, well-presented, and fully stocked creating a calm and comfortable environment., • Provide up-to-date and accurate information in person and by phone to patients, prospective patients, and healthcare professionals. Escalate clinical queries where appropriate., • Process payments and, where needed, follow up on outstanding balances in line with clinic policy., • Assist the wider team with administrative tasks such as producing letters, reports, and posters., • Update patient case notes and electronic records with care and accuracy, safeguarding confidentiality at all times., • Maintain the integrity of the clinic's patient database — checking details, producing labels, and correcting records where necessary., • Manage appointment changes when requested by patients or staff, ensuring schedules are updated correctly., • Support the team during patient-facing events such as open evenings., • Open and distribute daily post in a timely and secure manner., • Maintain focus and attention to detail while working with sensitive data, even under pressure., • Take accountability for your own performance and personal development, including appraisals and goal setting., • Complete all mandatory training and ensure records (e.g. fire safety, workstation assessment) are kept up to date., • Uphold patient confidentiality in accordance with HFEA regulations, GDPR, and clinic policies., • Follow all data security protocols, including the safe handling of sensitive information and access to systems. Knowledge & Experience • Experience delivering high-quality customer service in a front-of-house or client-facing role, • Skilled in using word processing and office software, • Able to manage a varied workload independently and with good time management, • Experience in a healthcare or clinical environment (desirable) Skills • Excellent interpersonal and customer service skills, • Strong organisational and problem-solving ability, • Comfortable working in a fast-paced, team-based environment, • Calm and professional when dealing with sensitive or challenging situations, • Confident using IT systems, data entry, and patient record management, • Fluent in spoken and written French (desirable), • Able to prioritise tasks and work independently without supervision Personal Attributes • Professional and approachable at all times, • Clear, confident communicator with good attention to detail, • Discreet, respectful and trustworthy with confidential information, • Adaptable, proactive and open to change, • Positive and collaborative mindset

Strong administration skills, ability to use Excel with strong attention to detail.My client is seeking a highly organised, proactive, and professional Office Administrator to support the smooth day to day running of their office.This is a key position responsible for reception duties, administrativ

We are working with a client based in the City that is looking to take on a new Administrator. The Senior Administrator plays a key role in supporting Advisers and the Operations Manager by managing the administration of investment and pension business. The position requires strong attention to detail, the ability to manage multiple priorities, and confidence working across provider platforms in a regulated environment. Core Responsibilities · Manage the end-to-end processing of new business and additional investments, ensuring all required compliance documentation is complete prior to submission. · Maintain accurate client and business records by updating the back-office system (Intelligent Office) and storing all supporting documentation. · Operate across multiple provider platforms to register new funds, process fund switches, execute purchases and sales, and action ad hoc income withdrawals. · Prepare documentation ahead of annual review meetings and complete post-meeting administration, including the production of annual review reports. · Provide administrative support to platform migration activity, assisting with the transfer of client assets between platforms. · Support Advisers by gathering, reviewing, and organising client information in advance of meetings. · Carry out all routine investment and pension administration tasks in line with internal procedures and regulatory requirements. · Assist with incoming calls during busy periods, providing cover for reception as required. · Contribute to one-off projects and process improvements when needed. · Produce basic management and operational reports. · Organise and prioritise workload to meet deadlines and ensure the timely processing of investment transactions and new business. · Provide regular updates and escalate issues to the Operations Manager where necessary. Person Specification Experience and Qualifications · A minimum of two years’ experience working within the IFA sector. · Proven experience using investment and pension provider platforms. Knowledge and Technical Skills · Strong understanding of investment and pension administration processes. · Confident IT user with the ability to quickly learn new systems and software. · Experience working in a fast-paced, high-volume office environment. · Comfortable working independently while contributing effectively to a wider team. Personal Attributes · Strong communication skills, both written and verbal. · Highly organised, with the ability to manage competing priorities. · Proactive approach to identifying issues and escalating appropriately. · Reliable, punctual, and detail-focused.

We are seeking a warm, professional, and service-oriented Front of House Associate to be the first point of contact for members and guests at Knotel Old Sessions House. This role is key to creating an exceptional hospitality experience by ensuring a welcoming, polished, and supportive atmosphere. The ideal candidate is highly organized, detail-oriented, and passionate about delivering best-in-class service. Key Responsibilities: • Welcome and assist members, clients, and guests with professionalism and genuine hospitality., • Maintain the reception and common areas to the highest standard of cleanliness, organization, and presentation., • Anticipate and respond to member and guest needs, handling inquiries and requests with efficiency and care., • Support smooth daily operations by coordinating with internal teams and communicating member needs effectively., • Uphold Knotel’s hospitality culture by ensuring the space reflects the brand’s standards for ambience, staging, and amenities., • Manage front desk tasks, including check-ins, visitor registration, mail and package handling, and office supply inventory., • Assist with the coordination and execution of events, ensuring all details contribute to an excellent guest experience., • Gather and share member feedback to continuously improve the experience., • Stay informed about Knotel’s services, events, and offerings to provide accurate information and helpful recommendations., • Support colleagues and leadership as needed to ensure the smooth running of the House. Qualifications: • Experience in a hospitality, front desk, or customer-facing role (hotel, coworking, high-end retail, or similar environment preferred)., • Strong interpersonal and communication skills, with a warm, approachable demeanour., • Excellent organizational abilities and attention to detail., • Ability to multitask and remain composed in a fast-paced environment., • Tech-savvy; comfortable with Microsoft Office Suite and office systems., • Professional appearance and positive, proactive attitude., • Flexible and adaptable to changing needs and priorities. Benefits: • Competitive salary and benefits package., • Opportunities for professional growth and development., • A dynamic and collaborative work environment., • Access to networking events and industry-related activities., • The chance to be part of a vibrant and innovative company.

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Legal Operations Assistant London (multi-site role) Full-time £26,000 – £29,000 A London-based law firm is seeking an Operations Assistant to join the business in a newly created role, supporting the Operations Manager in the day-to-day running of the firm across multiple office locations. This is a varied position focused on operational coordination, process support, and ensuring consistency across offices. The Role: You’ll play a key role in supporting the smooth running of the firm’s offices and internal operations. Key responsibilities include: • Supporting day-to-day operations across multiple office locations, working closely with reception and administration teams, • Assisting in maintaining consistent office standards, processes, and procedures, • Coordinating office maintenance issues and liaising with internal teams and external service providers, • Supporting office resourcing, supplies, and ordering processes, • Maintaining supplier records and assisting with procurement and renewals, • Supporting basic financial administration, including tracking office-related spend and follow-ups, • Assisting with onboarding and offboarding processes, including equipment and system access, • Maintaining internal systems and asset registers, • Supporting internal projects, events, and firm-wide initiatives About You: • 1–3 years’ experience in an administrative, operations, or office support role, • Highly organised with strong attention to detail, • Able to manage multiple tasks across different locations, • Strong communication and stakeholder coordination skills, • Comfortable working with systems and data (e.g. Excel and internal platforms), • Proactive with the ability to take ownership of tasks Why Apply? • Brand new role with scope to develop and make an impact, • Broad exposure across operations, systems, and projects, • Opportunity to work closely with the Operations Manager, • Multi-site environment offering variety and responsibility Apply now or message me directly for more information.

Receptionist – Top US Law Firm | Liverpool Street | £40,000 – £43,000 A leading US law firm, based in stunning offices near Liverpool Street, is seeking a highly professional and personable Receptionist to join their front-of-house team. This is a fantastic opportunity to work in a fast-paced, client-focused environment where first impressions are everything. You will play a key role in delivering an exceptional experience to clients and visitors, while supporting the smooth day-to-day running of the reception area. Key Responsibilities: • Providing a warm, professional welcome to all clients and visitors, • Managing a busy front desk, ensuring a seamless and efficient service at all times, • Coordinating meeting rooms, hospitality, and visitor requirements, • Handling calls and enquiries with confidence and professionalism, • Supporting wider office and administrative functions as needed About You: • You will have at least 3 years’ experience in a corporate, professional services, or premium hospitality setting (such as luxury hotels or high-end front-of-house roles), • A confident communicator with a natural ability to build rapport and deliver outstanding service, • Exceptionally organised, with the ability to juggle multiple tasks and remain calm under pressure, • Proactive, polished, and adaptable in your approach Additional Information: This role operates on a shift basis, covering hours between 8:00am and 8:00pm, so flexibility is essential. What’s on Offer: • Salary of £40,000 – £43,000, • The opportunity to work within a prestigious international law firm, • A collaborative and professional working environment in the heart of the City

CORPORATE RECEPTIONIST – CITY LAW FIRM – 11AM – 7PM LONDON £40,000 - £44,000 My client, a leading international law firm based in the City, are seeking a Corporate Receptionist to join their team to cover the 11am – 7pm shift Monday to Friday. THE ROLE • Provide a professional, warm, and polished welcome to all guests and employees., • Ensure visitors are directed to the appropriate location and hosts are notified quickly, • Act as the first point of contact for all visitor enquiries, including meeting logistics, photocopying, and wayfinding., • Coordinate and allocate office space for visitors and maintain an accurate weekly visitor schedule., • Manage incoming switchboard calls promptly and professionally, using the appropriate greeting., • Transfer calls efficiently, take accurate messages, and distribute relevant information as needed., • Report telephony faults (e.g., voicemail or handset issues) to the Technology Support Team, • Maintain, update, and distribute telephone contact lists for staff, meeting rooms, and Ground Floor Reception., • Manage and coordinate all meeting room bookings (internal, external, and video conferencing), ensuring all details are logged., • Arrange and oversee food and beverage requirements in collaboration with the hospitality team, • Ensure an exceptional standard of service for all client-facing events and visitor engagements, • Partner with the Facilities team to coordinate weekly staff lunches, including administration, vendor liaison, and delivery management., • Ensure an effective and thorough handover of all Reception and Switchboard duties to the evening staff at the end of each shift., • Support additional administrative and operational duties as required to maintain smooth office operations. Skills and Attributes • Proficiency in MS Office., • Flexibility to work overtime if required., • Outstanding verbal communication and telephone etiquette., • Exceptional organisational skills with strong follow-up and attention to detail., • Ability to prioritise effectively and manage multiple tasks in a fast paced environment., • Sound judgment and strong problem-solving capabilities., • High level of professionalism, discretion, and confidentiality., • Adaptability and willingness to embrace evolving technology., • Ability to remain composed under pressure, • Collaborative team player, • Commitment to delivering an exceptional client and colleague experience at all times. Please apply today for immediate consideration!

Job Title: Legal Assistant Office Manager Salary: £35,000 - £38,000 Description: An excellent opportunity has arisen to join a highly respected London law firm. This is an office‑based role supporting the smooth running of the General Office department, working closely with the General Office Supervisor and providing oversight to the General Office Assistant when required. We are looking for someone confident, proactive and service‑driven, with previous experience working in a professional service setting in their general office or facilities team, with some supervisory exposure. The Role As Deputy General Office Supervisor, you will play a vital part in ensuring the firm’s operational and administrative processes run efficiently. Key responsibilities include: • Managing incoming and outgoing Royal Mail, DX and courier services., • Handling faxes, ensuring timely delivery to internal teams., • Supporting reprographics tasks including printing, scanning, copying and binding., • Conducting stationery checks, placing orders and maintaining stock levels., • Delivering new joiner inductions in the Supervisor’s absence., • Checking and coding incoming invoices accurately and promptly., • Maintaining monthly KPI records and ensuring timely submission., • Supporting meeting room set-ups and liaising with the Reception team., • Assisting with office moves, furniture transfers and maintaining a safe working environment., • Supervising the General Office Assistant when required, coordinating daily cover and managing workloads., • Providing archiving and records support in the absence of the Records Assistant. The ideal candidate will be: • Experienced with a background in a similar operational environment., • Exposure to supervisory duties, even if informally (e.g., overseeing workloads, coordinating rotas)., • Skilled with strong organisation and administrative capabilities., • Confident using MS Office (Word, Excel)., • Comfortable with manual handling (moving boxes, furniture etc.)., • Able to multitask, prioritise under pressure and meet tight deadlines., • Detail‑oriented with sound judgment and business awareness., • Client‑service focused with a positive, proactive approach., • Reliable, disciplined, and a confident self‑starter., • Logical, methodical, and able to follow tasks through to completion., • Approachable, flexible and collaborative. Why Join? This firm is known for its supportive culture, strong operational standards and commitment to employee development. You’ll be joining a small, friendly and high-performing team where your contribution will be genuinely valued. Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

Legal Receptionist A wonderful opportunity to join one of the fastest growing US law firms in the City has arisen, to assist with the front-of-house management of the London office: • Salary to £44,000 (experience dependent), • 11:00 – 19:00 working hours (office based), • Free lunch every Wednesday, • £100 monthly employee contribution towards lunch or other expenses Legal Receptionist Key Responsibilities: • Meet and greet clients and other visitors to the firm in a professional and welcoming manner, • Establish professional and clear communication with the PAs, Fee-Earners, Partners, and Clients, • Maintain constant communication between the main reception and client floor reception regarding room bookings and allocation of meeting rooms, • Arrange any catering requests and ensure that they are delivered to the rooms by the contract caterers in a timely manner, • Support additional administrative or operational duties as required to maintain smooth office operations. Legal Receptionist Skills & Requirements: • 3 years+ receptionist / front-of-house experience within a law firm is essential, • Strong Microsoft Office skills (Outlook, Word and Excel) are advantageous, • A collaborative team-player attitude and enthusiastic approach to the role

ROLE OVERVIEW // We are recruiting a Receptionist on a 12-month fixed-term contract, to work within the Reception Team, forming part of the wider Business Services function within the Facilities and Operations department, and based at the firm’s Head Office in London. Facilities and Operations are responsible for ensuring that the highest quality of service is provided, giving advice and support, and managing the client areas on both the first and ground floor. The Reception Team are an integral part of the business. They provide an efficient and professional reception service to all clients (internal and external) and maintain and look after the meeting and training rooms. One of the main purposes of this job is to develop strong working and personal relationships built on confidence and confidentiality. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below – there may be others which are not listed. This role is on a shift pattern Monday to Friday 07.30 - 20.00. The team are looking for someone to provide an efficient and professional Reception service to all clients (internal and external) whilst ensuring the provision of an exceptionally high level of service. • Provide a five-star Reception service for all internal and external clients., • Go the extra mile to ensure the provision of a consistently high standard of support, where necessary, for all clients., • To carry out all Reception duties as required including meeting and greeting clients for meetings, dining, seminars, training courses and any other events; liaising with meeting hosts in regards to any special requests they may have to their room and or client., • Maintain an accurate Visitors on Premises list, ensuring visitors are checked in and out of the system in time and produce accurate list of pass numbers ensuring an efficient check in process., • Carry out additional Reception duties to include management of meeting rooms, document on display rooms, looking after reception brochure display, arranging taxi bookings, organising swears and affidavits., • Carry out regular floor walks to ensure meeting rooms, reception areas, secretarial bays, telephone booths etc. are tidy and presentable as outline in the standards document., • Update security appropriately and complete a comprehensive handover., • Act as a Fire Warden and assist with any Health and Safety procedures., • Ensure that the meeting rooms are looked after effectively and are maintained to the agreed Standards and Operating Procedures manual., • Be fully familiar with the room booking system and ensure you keep control of incoming emails outside of room bookings hours and when required during the day., • Liaise with AV, catering and housekeeping teams ensuring all equipment and or catering are provided correctly and on time., • Assist with the completion of the early and late shift checklist which should form part of the handover., • Be responsible for ensuring all messages for clients and staff are forwarded in a timely and professional manner., • Ensure at the end of the shift that all reports are processed correctly and efficiently and distributed to the relevant departments., • Check all rooms for documents and equipment and lock rooms where necessary. CANDIDATE PROFILE // Candidates for this position must have: • Advanced knowledge of Microsoft Office Packages (in particular Word, Excel and PowerPoint). This role will demand extensive use of these packages and will also require excellent administrative skills and experience., • A confident, proactive individual prepared to take a hands-on approach using their own initiative., • Ability to communicate effectively (written, spoken and presentational), working well within a team., • A willingness to provide feedback, share information and contribute ideas and suggestions as necessary., • Excellent interpersonal and communication skills, written, spoken and presentational., • Will need to wear a uniform and adhere to the Firm’s grooming guidelines., • Excellent attention to detail and good use of grammar., • Ability to build strong business relationships with internal and external clients and the resilience to deal with demanding individuals., • Active listening skills and demonstrates professionalism in all dealings., • Flexibility with hours is necessary when the work of the Firm requires it., • Comfortable accepting instructions and guidance from different angles., • Excellent organisational skills, with the ability to multi-task, keep calm under pressure and work to tight deadlines., • Experience of working in a diverse team whilst fostering an inclusive team culture., • High level of professionalism and integrity; displays the highest standard of professional ethics. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

About the Company Based in stunning offices in Mayfair, this is a global Private Equity house with a great reputation across Europe and the US. The London office maintains a highly collegiate, team oriented atmosphere where the executive support team are very valued and viewed as a vital part of the firm’s success. About the Role This is a Team Assistant position supporting a team of approximately six investment professionals, sitting within a wider EA function. This is not a full diary management role, meaning there is natural capacity to assist the broader assistant team and front of house from time to time. This role offers a great work life balance and the opportunity to expand your skillset, from working alongside experienced EAs. This role is fully office based. Responsibilities • Travel Booking: Arranging travel for junior members of the investment team, • Diary management, • Float Support: Acting as a flexible resource across the wider EA team, picking up delegated tasks and ad hoc duties, • Front of House: Providing support to the reception function if needed, • Hospitality: Assisting with lunch orders and similar office coordination tasks, • Holiday Cover: Stepping in to cover for other assistants during periods of absence, • General Ad Hoc Support: Lending a hand wherever needed across the floor, contributing to a collaborative and well-run assistant function

Are you a confident, service-driven Receptionist who thrives in a fast-paced, client-facing environment? Do you enjoy being at the heart of a buzzing office where energy, collaboration, and professionalism meet? This is a really exciting opportunity to join an ontrend business as it launches for success in the UK, following scaled success across ASIA and NORAM. We’re hiring a Receptionist to support a dynamic and growing international firm at their UK hub in London. This is a front-of-house role where you’ll be the first point of contact for clients, guests, and internal teams - setting the tone for a high-impact, high-energy workplace. This reception is proudly managed by ISE Partners and we are looking for strong and reliable team members to join our team! The Role: • Be the welcoming face of the office, greeting clients and visitors with warmth and efficiency, • Manage a busy reception desk and coordinate with internal teams to ensure smooth guest experiences, • Support meeting room logistics, ensuring spaces are client-ready and tech-enabled, • Handle calls and correspondence with professionalism and a service-first mindset, • Assist with ad-hoc tasks that keep the office running smoothly — from event support to team coordination What We’re Looking For: • Proven experience in a sole receptionist role, ideally in a fast-paced, client-centric environment, • A proactive, can-do attitude with a natural flair for hospitality and communication, • Comfortable working in a lively office with frequent client visits, team trainings, and sales activity, • Strong organisational skills and the ability to juggle multiple priorities with calm and confidence, • Tech-savvy and adaptable - able to work with modern office systems and tools The Offer: • On-site role in a vibrant West London office (Hammersmith), • Around 20 flexible hours per week, with shifts scheduled flexibly between 9:00 AM and 10:00 PM, across seven days, • 28 days’ holiday, discretionary bonus, and additional benefits via ISE Partners (Share Scheme applicable), • Long-term opportunity to grow with ISE Partners and work exclusively with this client This is a brilliant opportunity to join a forward-thinking company with a collaborative culture and a strong emphasis on client experience. If you’re a Receptionist who loves being in the thick of it - where no two days are the same - we’d love to hear from you.

Our client is a successful trading house, an opportunity has arisen for a Facilities & Workplace Coordinator to support the smooth day-to-day running of its London office. This role is responsible for ensuring the workplace operates efficiently, safely, and to a high standard by coordinating facilities services, contractors, and internal workplace support. Working closely with HR, IT, building management, and external suppliers, the coordinator will help maintain a well-organised and fully operational office environment. Key Responsibilities Workplace Operations • Monitor and manage the Workplace Services inbox, responding to queries and coordinating requests., • Conduct daily floor checks to ensure office spaces, equipment, and systems are functioning correctly., • Support onboarding and offboarding processes including desk and locker allocations., • Carry out desk and workspace audits to ensure accurate allocations., • Identify and report maintenance issues, coordinating with contractors and building management., • Manage reactive requests including lighting, temperature, power, and general office faults., • Coordinate planned preventative maintenance (PPM) schedules and contractor site visits., • Ensure contractor documentation and permits to work are logged correctly., • Support workspace reconfiguration, desk moves, and operational changes., • Conduct regular workplace inspections and monitor first aid supplies., • Assist with risk assessments and fire safety compliance., • Track supplier invoices and support purchase order processes., • Maintain workplace service documentation and contract records., • 2–3 years’ experience in facilities, workplace operations, or building services., • Strong Excel skills -Intermediate to Advanced confidence managing operational data., • Experience coordinating contractors, PPM schedules, and vendors., • Understanding of Building Management Systems (BMS) and office infrastructure., • Knowledge of health and safety processes including risk assessments and fire safety., • Strong organisational skills with the ability to manage multiple priorities. In return you can expect a competitive package with excellent benefits.

FACILITIES & WORKPLACE SERVICES COORDINATOR Our client is a leading boutique financial services & technology firm with several offices worldwide. We are looking to hire a Facilities & Workplace Coordinator to work in the busy and vibrant London office in the city. This firm is deeply rooted in hiring the best talent and setting the highest industry standards. With a commitment to rewarding hard work, the team culture is also friendly, informal, collaborative, innovative and entrepreneurial. This role is filled with plenty of opportunities where you will be able to make a significant impact to the business. Please note this role is based on site 5 days a week in the London office. The Facilities & Workplace Services Coordinator supports the smooth, safe, and efficient operation of the workplace. The role focuses on facilities management, vendor coordination, health and safety compliance, workplace administration, and employee support. The coordinator works closely with internal teams, building management, and external suppliers to ensure the office environment is well maintained and fully operational. Workplace Operations • Monitor the Workplace Services (WPS) inbox, responding to queries and coordinating requests., • Conduct daily checks across office floors to ensure systems, equipment, and spaces are functioning correctly., • Communicate with HR, IT, and other teams regarding office issues or maintenance needs., • Organise and audit critical spare parts, keeping stockrooms tidy and accessible., • Send new starter communications and provide WPS introductions and office information., • Support onboarding and offboarding by allocating desks and lockers, coordinating with Front of House., • Conduct desk and space audits, identifying faults and ensuring allocations remain accurate., • Submit weekly catering numbers and assist with workplace service arrangements., • Represent WPS at relevant committee meetings., • Support workplace events such as summer and Christmas parties. Facilities Management • Identify, log, and report faults or maintenance issues to contractors or building management., • Respond promptly to reactive tickets and requests (temperature, lighting, power, office faults)., • Coordinate planned preventative maintenance (PPM) schedules and contractor site visits., • Liaise with third‐party suppliers and building management to arrange service access., • Ensure contractor documentation and Permits to Work are submitted and logged., • Review contractor job reports and follow up on repairs or parts ordering., • Support contract management, including renewals and documentation., • Run monthly security access reports and work with HR to review user access and attendance., • Log contractor attendance and service records for all site visits., • Support weekend works, powerdowns, and essential out‐of‐hours activities., • Prepare workplace spaces for powerdowns, desk moves, and operational changes., • Assist with workspace reconfiguration and desk move projects., • Attend key PPM visits to ensure compliance and alignment with internal teams. Health & Safety • Conduct regular floor inspections and monitor first aid supplies., • Assist with risk assessments and general safety compliance., • Manage communications related to emergency fire evacuations., • Attend quarterly tenancy meetings with building management., • Administration & Financial Processes, • Track and process supplier invoices, receipts, and administrative documentation., • Work with Finance to manage team credit card expenses and ensure timely receipt, • submission., • Raise and amend purchase orders and maintain the WPS PO log., • Support contract administration and renewal tracking., • Provide reception cover during breaks and annual leave, including greeting visitors and, • supporting meeting room needs., • Assist with meeting room setups and event coordination. Skills & Experience • Strong Excel skills (intermediate to advanced)., • Comfortable using AI tools to streamline reporting, documentation, and operational workflows., • 2–3 years’ experience in facilities, workplace operations, or building services., • Understanding of Building Management Systems (BMS) and workplace systems., • Mechanical or engineering aptitude, with the ability to troubleshoot basic M&E issues., • Knowledge of health and safety compliance, including risk assessments and fire safety., • Experience coordinating contractors, PPM schedules, cleaning and catering staff and vendor, • relationships., • Strong organisational skills with attention to detail and the ability to manage multiple priorities., • Clear communication skills and confidence working with internal teams, contractors, and building management., • Proactive, solutions‐focused approach with an interest in improving processes and operational efficiency. Relevant certifications (advantageous but not always required): • IOSH or NEBOSH, • First Aid or Fire Marshal, • BMS or building services training, • Understanding of building operations — lifts, HVAC, electrical systems, fire panels,and access control. What we offer: • Salary between £45,000 and £55,000 plus bonus, • A great environment whereby technology is key to our success, • The upside of a start-up without the associated risks, • Friendly, informal and highly rewarding culture, • A fast-growing global firm with plenty of opportunities where you will have a significant impact

Personal Assistant 6-8 month FTC The Team Housed within Knowledge - the PA/EA pool is a Team, made up of 7 PA’s and EA’s, who between them support the C-suite, Partners and Directors. As well as their individual assistant roles, they help with each other’s holiday cover and ad hoc office support. The team have a breadth of experience inside and outside of Freuds Group and camaraderie and care for one another is strong. The team has a can-do attitude and would welcome like-minded additions. The Role We’re currently keen to hire a PA for an initial 6-8 months who has some office experience, ideally gained in a creative or similar environment. Key for this role is the ability to form relationships with multiple stakeholders, seamlessly juggle their ever-changing diaries and ensure they all feel prioritised. We’re looking for someone who has a flexible approach, is happy to get involved in new projects as and when they arise and someone who has positive and team led approach to their work. Key Responsibilities • Manage diaries, avoiding clashes and allowing prep/travel time, • Book and set up internal meeting rooms as needed, • Arrange international travel and ensure documentation is in place, • Primary contact for external clients and internal colleagues, • Process payments, POs and other basic finance admin, • Draft and proofread documents; take accurate minutes Computer literacy: • Strong MS Office skills (Outlook, Word, Excel, PowerPoint), • Working knowledge of Paprika and MS Teams (preferred), • Support with PowerPoint preparation as instructed, • Assist with correspondence and minute-taking, • Build reports and ad-hoc analysis in Excel Communication: • Keep senior heads updated on meeting status and changes, • Confident with an array of personalities; calm under pressure, • Maintain a professional, polite and helpful manner, • Embrace our cornerstones of Love & Work, which require a passion for what we do and an ability of persevere. In addition, you will take an active role in our belonging values – collaborating to achieve common goals, connection with one another in an authentic way, sharing our perspectives and embracing others, and actively supporting each other and our experiences. Problem solving and initiative: • Resolve issues quickly and effectively, with urgency when needed, • Anticipate issues and prepare alternative options in advance, • Stay calm and handle problems professionally. Ad-hoc duties: • Deliver ad-hoc tasks and projects as requested., • Provide diary cover during PA/EA holidays or sickness., • Cover main reception as and when cover is needed, • Support at internal and external parties including film premieres when required. About Freuds Our employees come to us to work with some of the world’s best-known brands and influential people, helping our clients identify and tell meaningful stories that drive real change, and genuine connection. Love & Work is our foundation because we do what we love, and we love what we do. Many of our alumni have gone on to run their own top 150 agencies; to lead the communications and marketing for well-known global brands; and are leaders in their fields of expertise. We pride ourselves on the ability to assemble teams of passionate specialists from all over the world with a huge variety of backgrounds, all experienced in solving tricky problems. As an equal opportunity employer, we encourage all applicants to apply, regardless of race, religion, origin, gender, sexual orientation, age, marital status, or disability. Freuds Group strives to ensure a sense of belonging for all; we’re proud to support and utilise a diverse range of thoughts and perspectives in the teams we build as well as the work we create. Our belonging behaviours are built on the foundation of Collaboration, Connection, Empathy & Understanding and Allyship, these pillars are entwined into our daily life and are one of the markers for how we measure both company and individual success.

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements, we are now looking to acquire the services of an experienced Facilities & Administration Manager to support the Bank’s facilities requirements. • Please note that due to the nature of this role, on site presence is require 5 days per week. Key Responsibilities: Office Management: • Overseeing building maintenance and support services such as cleaning, catering, hospitality, physical security, • Overseeing the ordering, stock checking and maintenance of office supplies and refreshments for the Bank., • Maintain the Bank' s offices, facilities, and meeting rooms., • Ensure that all servicing and repairs are carried out in a safe and legal manner. Health & Safety: • Responsible for the effective and efficient management of all Health and Safety and Fire Safety matters, including policy creation and implementation, monitoring and inspection, risk assessment, investigations and follow up actions., • Ensuring that the H&S training for staff is effective and up to date, in collaboration with HR. Where required, design and deliver or arrange for delivery of H&S training for staff and visitors., • Act as the Head Fire Marshall and responsible for recruiting fire wardens., • Arrange and conduct regular Fire Risk Assessment and other required RAs for the Bank's premises and act on any findings., • Create and maintain emergency evacuation procedure and ensure circulation throughout the Bank., • Act as the First Aid practitioner and responsible for recruiting and ensuring training of first aiders. Vendor Management: • Work closely with the Bank’s third-party providers related to the premises and H&S and the Third Party Risk Management function to ensure that KPls/SLAs are met and the Bank's Facilities and H&S needs are being fulfilled. Front of House: • Responsible for the staffing, maintenance, and presentation of the Bank's reception area., • Ensure that FOH assist with Short Term Business Visitors processes, including checking and copying identification documentation and other relevant duties. Cashier: • Overseeing the Bank's cashier function and authorising all transactions. Administration: • Overseeing the booking and presentation of meeting rooms., • Departmental invoices. Liaising with Finance Management to ensure they are paid with in designated time scales., • MI reports (including sustainability metrics on energy, waste, recycling, etc) for presentation to senior management. Archiving: • Act as the main point of contact & authorisation between the Bank and its third -party archiving provider Post, Courier & Deliveries: • Responsible for organising the distribution of all inbound & outbound post, courier & deliveries, working with the team and third parties where necessary. Team Management: • Manage a team of 3, including work allocation, performance appraisals, attendance and leave management, learning and development. Key Skills/Experience: • Previous, proven experience as a Facilities Manager or similar title., • Experience of general office administration with a clear understanding of the need to meet deadlines and the client service requirements of a professional services environment., • Knowledge of basic accounting and finance principles & previous cashier experience would be advantageous., • Calendar Management skills., • Vendor Management experience., • Good knowledge of Health and Safety regulations., • Foundational knowledge of GDPR., • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders., • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations. In return we offer a fantastic benefits package including: • Up to 10% employer pension contribution, • Life Assurance Cover, • Income protection, • Private Medical Insurance plan (upon successful completion of probation period), • Contribution to glasses/contacts and eye testing, • Gym subsidy (up to £50 per month), • Cycle to work scheme, • Electric Vehicles (EVs) salary sacrifice, • Employee Assistance Program, • Interest Free season ticket loan for travel, • Birthday Leave, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service, • Holiday Trading scheme, • Give As You Earn (GAYE) The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: ___ First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Owen Reed is looking for an Executive Assistant for a top law firm in London. This is an excellent opportunity for an experienced Executive Assistant to join a high-performing legal team, providing senior-level support to attorneys and helping deliver an exceptional client experience. This role is suited to a polished, proactive and highly organised professional who can work with confidence in a fast-paced legal environment. Location: London Working pattern: Hybrid – 3 days in the office, 2 days from home (flexibility required) The Role The Executive Assistant will provide high-level executive, administrative and legal support to senior attorneys with minimal supervision. You will play a key role in supporting client relationships, managing day-to-day priorities and ensuring work is delivered accurately, efficiently and to the highest standard. You will work closely with lawyers, paralegals and business support teams across the firm, acting as a trusted point of contact and helping to drive smooth operational and client service delivery. Key Responsibilities • Proactively manage complex diaries, scheduling, travel and meeting arrangements, • Monitor emails, coordinate actions and assist with client communications, • Prepare documents and materials for client meetings and deadlines, • Process mail and arrange deliveries as required, • Provide high-quality legal and administrative support to attorneys, • Track workloads, caseloads and upcoming priorities to ensure effective follow-up, • Create, edit, revise, format, redline and proofread legal documents and correspondence, • Maintain accurate and well-organised files within document and records management systems, • Liaise with lawyers, paralegals and business services teams to support client matters, • Maintain and update client information within the CRM system, • Support business development activity, including events, pitches, presentations, client gifting and marketing materials, • Assist with Work to Cash processes, including time entry, billing support, proformas, invoices and receivables, • Prepare expense reports, check requests and other accounting documentation, • Support the onboarding of new partners and senior legal staff, • Use workflow tools effectively to manage tasks and communication, • Minimum 5 years’ administrative and legal support experience within a law firm, legal department or professional services environment, • At least 3 years’ experience supporting senior partners, C-level executives or equivalent, • Strong understanding of legal terminology, procedures and deadlines, • Knowledge of SRA rules and legal administrative processes, • Excellent written and verbal communication skills, • Exceptional attention to detail and strong organisational skills, • Ability to manage multiple priorities and work to tight deadlines, • Confident using Microsoft Office and other legal technology platforms, • Fast, accurate typing skills, • Professional, discreet and able to handle confidential information with care, • Strong judgement, initiative and problem-solving skills, • Able to work independently and as part of a collaborative team

Receptionist with Team Assistant duties. Financial Services. Temp to Perm. Mayfair. £40-45k + generous package. Excellent career opportunity and Team Assistant training. Mayfair Financial services firm are seeking a polished and passionate Receptionist who takes pride in delivering a first-class front of house experience and is keen to grow into wider Team Assistant support over time. This front-of-house focused position, with broader Team Assistant responsibilities, would suit a polished and professional individual who has previously worked within a prestigious corporate or financial services setting and is keen to take on a more autonomous, varied role. The business is happy to train the right candidate who demonstrates a natural five-star service approach, strong initiative and a genuine desire to grow. As the face of the office, you will manage reception duties with warmth and professionalism, ensuring the day-to-day running of the office operates seamlessly. You will also play a key role in supporting high-profile meetings and events, overseeing office supplies, coordinating post and facilities requirements, and assisting with overflow administrative support. Benefits include: • Core hours of 8:45am – 5:30pm, • Stunning Mayfair office environment, • Salary of £40,000 – £45,000 (or temporary equivalent), • Once permanent- eligibility for a generous discretionary bonus, private medical cover, travel insurance and wellbeing allowance.

🚨NEW OPPORTUNITY‼️ Role: Front of House Receptionist Location: Hampstead, London Proper Recruitment have a fantastic front of house receptionist opportunity that has just come available in Hampstead, London for a successful law firm 📈🔝 Responsibilities • Managing the reception area and meeting rooms to support a smooth running of the office., • Greeting clients in a friendly, professional manner and offering them refreshments ahead of their meetings., • Dealing with mainline calls and new enquiries., • Carrying out the postal duties., • Providing ad hoc administrative support to a team of solicitors; using our legal case management system to generate client invoices and record payments., • Creating new user accounts and requesting deeds on the Land Registry portal., • Preparing and posting property deeds to clients., • Archiving closed client files using Microsoft Excel., • Replenishing office supplies., • Raising office maintenance queries to suppliers or the Office Manager as appropriate., • Liaising with the IT Support team to resolve technical queries. Qualifications • Must have previous experience working in an administrative or customer service role., • Must have A* - C grade GCSE’s and A Levels. A 2:1 degree is desirable but not essential. Requirements • Excellent oral and written communication, interpersonal, organisational, and administrative skills., • Be resourceful, proactive and apply initiative to problem solve., • Able to confidently liaise with clients, third parties and suppliers., • Pay attention to detail., • Proficient with Microsoft Outlook, Word, and Excel., • Experienced at multi-tasking, dealing confidential documents, and taking responsibility for managing and effectively prioritising workload., • Must thrive in a busy, team-oriented environment. Salary • Circa £26k- £29k 🤑 Tenure • Full-Time Office Based Role Any enquiries can also be directed to or by phone – 0208 057 4047

Company Description LEX STERLING LIMITED is a High Street Firm based at 14 Russell Hill Road, Surrey, United Kingdom. The Law Firm focuses on providing high-quality services to its clients, emphasizing professionalism and customer satisfaction. We aim to meet the unique needs of each client and ensure a seamless experience. Located in the heart of Surrey, our team is dedicated to excellence and reliability. Role Description This is a full-time on-site role for a Receptionist/Legal Assistant located in Purley. The Receptionist/Legal Assistant will be responsible for handling phone calls, managing front desk reception duties, performing clerical tasks, maintaining communication with clients, and providing exceptional customer service. Day-to-day tasks include greeting clients, scheduling appointments, managing correspondence, and supporting the legal team with various administrative duties. Qualifications • Possess skills in Phone Etiquette, Receptionist Duties, and Customer Service, • Experience within the Legal Sector, • Strong Clerical Skills for managing office tasks and supporting the legal team, • Effective Communication skills, both written and verbal, • Prior experience in a reception or administrative role, • Proficiency in using office software and equipment, • Ability to handle multiple tasks efficiently and professionally, • Attention to detail and strong organizational skills

Merrifield Consultants are delighted to be partnering with a leading international not-for-profit learned society and professional body to recruit a Senior Office and Events Lead. This is an exciting opportunity for an experienced workplace and events professional to take ownership of a high-profile London office environment, leading front-of-house operations, overseeing event delivery, and ensuring an exceptional experience for members, visitors, and stakeholders. The successful candidate will combine strong operational oversight with excellent people management, creating a welcoming, efficient and professional workplace while balancing multiple priorities across office services, events and stakeholder engagement. Summary of the role This senior position will lead the day-to-day running of a busy London office and event space, ensuring smooth delivery of meetings, conferences and hosted events. You will manage front-of-house services, coordinate workplace operations, and oversee event logistics while maintaining excellent service standards. The role also includes line management responsibility and close collaboration with internal and external stakeholders to deliver a consistently high-quality experience. Details of the role Salary: £41,500 – £43,500 Contract: 12 month FTC, full-time Location: London (4 days in the office) Working pattern: Full-time with flexibility required for occasional evening and weekend events Benefits: Generous benefits package available Responsibilities • Lead the day-to-day operation of a professional office environment, ensuring a consistently welcoming and inclusive experience for all users of the space, • Act as the main point of contact for events, meetings, external hosts, speakers and tenants, • Oversee delivery of conferences, lectures, workshops and stakeholder events from enquiry through to execution, • Manage front-of-house services, reception standards, meeting room coordination and general workplace presentation, • Line manage key team members, providing leadership, coaching and support to ensure high standards across service delivery, • Coordinate external suppliers including catering, security and support services, ensuring cost-effective delivery without compromising quality, • Monitor office consumables, facilities standards, cleaning provision and day-to-day workplace requirements, • Ensure all activity complies with health and safety regulations, safeguarding requirements and relevant operational policies, • Process and approve invoices, manage internal recharges and support budget oversight, • Review and improve processes to enhance efficiency, service quality and user experience, • Support commercial use of office and meeting spaces, balancing operational priorities with excellent customer service Person specification We are looking for someone who brings: • Significant experience in workplace operations, office management, events delivery or hospitality within a professional environment, • Strong experience of coordinating multiple stakeholders and managing competing priorities calmly and effectively, • Previous line management experience, with the ability to motivate, support and develop others, • Excellent customer service skills with a warm, confident and professional communication style, • Experience managing suppliers, contractors and service standards, • Good financial administration skills, including invoice processing and budget awareness, • Strong organisational skills and the ability to work proactively with minimal supervision, • Practical understanding of meeting room logistics, catering coordination and basic AV support, • Confidence handling operational challenges and resolving issues quickly, • Strong IT skills, including Microsoft Office Desirable: • Health and safety certification such as IOSH Managing Safely, • First aid or emergency marshal qualification, • Experience within the charity, membership body, education or not-for-profit sector, • Personal licence holder status or willingness to obtain one If you are a proactive and highly organised operations professional who enjoys creating excellent experiences and leading from the front, we would love to hear from you. Please apply now with your CV to Merrifield Consultants to be considered for this opportunity. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

About Zelt: Zelt is building the first unified employee platform that brings together HR, payroll, IT, onboarding, and automation into one seamless system. We’ve been recognised by G2 as a High Performer across HR and Payroll, the only European vendor with that status. Why this role? This is a rare opportunity to join a growing startup in a role that sits at the core of customer experience. You’ll help customers navigate essential parts of the Zelt platform, solve real problems, and create meaningful value every day. This is not just a reactive support role. You’ll guide customers through complex, sometimes sensitive workflows, help them adopt new features, and directly influence how users experience Zelt. You'll work closely with founders, product managers, and engineers to turn moments of friction into clarity and trust. If you love working with people, think in systems, and want to make a difference, this role is for you. Your role: You will be the first point of contact for customers who need help, answers, or reassurance. You will resolve problems, guide users, and turn each interaction into a moment of trust. You will work closely with Customer Success, Product, and Engineering to improve workflows and make the platform more intuitive over time. You will own customer conversations from start to finish, with the autonomy to act and the support to grow. You are thoughtful, curious, and solution-focused. You do not just close tickets. You remove the need for them next time. Your tasks: • Respond to support requests with speed, clarity, and care, • Guide users through Zelt workflows and unblock issues, • Track and improve key metrics like CSAT, response time, and resolution time, • Identify bugs, product gaps, and points of confusion, • Share insights to improve features and internal processes, • Help customers adopt features and optimise how they use Zelt. Requirements: • A genuine enjoyment of working with people and helping them succeed, • Clear, calm communication skills, both written and verbal, • A proactive mindset with the confidence to work independently, • Steady under pressure, with a constructive and solution-oriented approach, • A systems thinker who solves problems at the root, not just on the surface, • Bonus: Familiarity with tools like Intercom, analytics platforms, or customer insight software, • Bonus: Experience in people-first environments such as hospitality, reception, or service roles. Why to join us: • Be the trusted voice customers rely on when it matters most, • Work closely with product and engineering to improve the user experience, • Optimise customer support functions using the latest tools like AI chatbots, • Join a high-ownership team that values care, speed, and impact, • Grow quickly in a role that shapes how users experience Zelt. Let’s build something better: If you are ready to support customers with empathy, solve meaningful problems, and help shape how Zelt delivers support, we would love to hear from you. This role is full-time and office-based (London Victoria).

• London, • Hybrid, • UK Law Firm Overseeing facilities, general office and reception. Are you an operations professional within a law firm looking for a broader, more visible role? Do you enjoy overseeing multiple business teams and making sure everything runs smoothly behind the scenes? Are you interested in being part of a firm that is growing, modernising, and investing in how it operates? This could be an excellent opportunity to step into a key operational role within an ambitious UK law firm, working closely with the COO. The job title is: Operations Manager. You would join a well-established law firm of around 450 people, all based in a single London office. The firm has a genuinely personable and collaborative feel, combined with clear ambition and a strong growth trajectory. Reporting directly into the COO, you would take responsibility for facilities, general office operations, and reception. The role offers real visibility and the chance to make a tangible impact on how the firm runs day to day. The firm is currently experiencing record levels of performance and continues to grow, making this an exciting time to join. Alongside this growth, there is a strong focus on modernising operations, improving processes, and ensuring the office environment evolves with the needs of the business. At its core, the role is about ensuring a high-quality, efficient, and well-run office. You would oversee teams, drive improvements in how services are delivered, and help create an environment where lawyers and business services professionals can perform at their best. The position would suit someone with prior law firm experience who is practical, organised, and comfortable taking ownership of multiple operational functions within a busy professional environment. The firm also offers flexibility around hybrid working, reflecting a modern and balanced approach to office life. If you would prefer a confidential chat before applying please reach out: or simply apply now!

Events Coordinator (Events + Catering + Reception Support) London | Financial Services | Corporate Real Estate Team Central London Up to £45,000 + generous package & opportunities We are recruiting an Events Coordinator for a prestigious financial services organisation in London. This is an exciting opportunity to join a highly professional Corporate Real Estate team responsible for Hospitality, Events, Facilities, and Workplace Experience. This role requires a unique blend of Events, Catering, Reception and Customer Service support. It would suit a bright graduate with approximately 3 years’ experience who is looking to develop within corporate events long term. The Role This is a hands-on, varied position supporting the delivery of internal corporate events while also providing high-quality catering and reception support. You will work closely with the Events Manager, taking ownership of food and beverage coordination, assisting with event delivery, and providing reception cover when required. A flexible, service-driven mindset is essential, as the role involves ad hoc support across multiple areas of workplace experience. The successful candidate will be comfortable working across Events + Catering + Reception in one integrated position and will not view reception responsibilities as a step down, but rather as part of delivering an exceptional employee and guest experience. Key Responsibilities • Support the planning and execution of internal corporate events., • Oversee and deliver catering operations, including food preparation coordination, supplier liaison, and service setup., • Provide hands-on food and beverage support (no in-house chef model)., • Coordinate meeting room setups, breakdowns, and hospitality arrangements., • Maintain catering standards equivalent to a high-performing international corporate office model., • Provide reception cover during lunch periods and annual leave., • Act as a welcoming, professional first point of contact for guests and employees., • Assist with ad hoc internal events and flexible operational support., • Liaise with Facilities, IT/AV, Security and other internal teams., • Maintain event and catering inventories and manage supplier relationships. Ideal Candidate Profile • A bright graduate with circa 3 years’ experience supporting corporate events., • Demonstrable catering experience (essential)., • Experience in reception or front-of-house roles, with confidence providing cover., • Strong customer service ethos and genuine passion for hospitality., • Comfortable working flexibly and picking up varied responsibilities., • Organised, proactive, and calm under pressure., • Impeccable presentation and communication skills., • Experience within a corporate or professional services environment preferred., • Proficient in MS Office; experience with event systems such as Cvent advantageous. Why Apply? This is an excellent opportunity to join a prestigious financial services firm and develop within a structured, professional events team. The role offers long-term growth potential for someone who wants to build a career in corporate events and workplace hospitality.

Workplace Manager London | Hybrid Working | 12-Month Fixed Term Contract Salary: £63,000 – £65,000 Maxwell Stephens is delighted to be supporting a leading UK institute with the appointment of a Workplace Manager for a 12-month fixed-term contract based at their London headquarters. This is a key operational role within the People & Operations team, responsible for ensuring the organisation’s workplaces remain safe, compliant, efficient and welcoming environments for employees, members and visitors. The Workplace Manager will oversee workplace and facilities operations across the organisation’s London HQ and support a small portfolio of additional locations. The Role Reporting to the Director, the Workplace Manager will take ownership of the operational delivery of workplace services, ensuring the organisation’s facilities are maintained to the highest standards. The successful candidate will manage both Hard and Soft Facilities Management services, ensuring strong contractor performance, regulatory compliance and an excellent workplace experience. Key Responsibilities • Oversee workplace and facilities operations across the London headquarters, • Manage both Hard and Soft FM services, including building systems, cleaning, security and reception services, • Manage external suppliers and contractors, ensuring strong service delivery and performance against SLAs and KPIs, • Ensure compliance with all relevant statutory and regulatory requirements, • Maintain and monitor planned preventative maintenance programmes, • Support workplace improvements and refurbishment projects, • Ensure meeting rooms, shared spaces and workplace facilities support hybrid working and organisational needs, • Promote sustainability initiatives and support environmental performance improvements, • Manage budgets and monitor operational expenditure, • Work closely with internal stakeholders to ensure a high-quality workplace experience Candidate Profile We are seeking an experienced Workplace or Facilities Management professional with a strong track record of managing workplace operations within complex office environments. The successful candidate will bring: • Experience managing Hard and Soft Facilities Management services, • Strong understanding of statutory compliance and health & safety requirements, • Proven experience managing contractors and service providers, • Experience overseeing workplace projects or building improvements, • Strong stakeholder management and communication skills The Opportunity This role offers the opportunity to lead workplace services for a highly respected organisation, ensuring its London headquarters operates as a safe, efficient and welcoming environment for employees, members and visitors. The role is offered on a 12-month fixed-term contract, working 35 hours per week, with a hybrid working arrangement and a minimum requirement of three days per week in the London office.

Are you a positive individual, with an industrial, can-do attitude? Eager to take the next step in developing your career within an industry leading European Venture Capital firm? In this role you will embody all the company’s values, and set the tone for the experience of all visitors – from employees, through to a Founder coming to pitch for funding for the first time – you will provide first-class service, and see the reception desk as a fundamental part of the business. The firm partner with the most mission-led, game-changing founders to help solve the world’s problems at scale, and you will be a key part of this journey. While the Front of House will be this person’s top priority, and the love and desire to deliver a first-class client service will be paramount for this role - this exciting position also encompasses office administration, events, and team assistant duties. As well as incredible benefits, and varied responsibilities, this role will offer development opportunities that will build a strong career in an administrative capacity within the Alternative Investment space. They are looking for someone with the scope to develop down the EA route in the years to come, and will help you achieve this. Responsibilities include: • Manning the phones & being the first point of call for all guests visiting the office – gatekeeping where necessary., • Manage busy meeting room booking system, ensuring no meeting room clashes, and anticipating any overflows., • Ensure all areas of the office are well-presented, maintained, and ordering stock where needed to ensure everything is filled., • Screen and deliver inbound post, and organising external couriers., • Manage internal communications with the team., • Leading on internal event set-ups, and assisting with ad hoc event preparation: Making & organising name badges, creating holding slides, printing menus etc., • Assisting with venue sourcing and organisation of external events, dinners and drinks (London and overseas)., • Team assistant duties including: Diary management and scheduling of external and internal meetings, covering the EA team for holidays and excess workload, expense reporting, securing restaurant and private dining reservations, booking international travel., • Supporting with ad hoc projects as needed. At interview you will be able to demonstrate: • Experience providing a first-class in office service., • A passion for working in a client-facing role, and a commitment to delivering the best guest experience., • Exceptional attention to detail., • Adaptability – a strong ability to prioritise and multi-task., • Impeccable communication skills (both written and verbal)., • An eagerness to learn and develop., • Punctuality and reliability., • A great team player! This is a fantastic opportunity to launch your career. If you feel you meet the requirements, and are ready for your next step, please apply today! Please note this role is full time in office (9am-6pm, with some flexibility required for events). ISE Partners are committed to being an equal opportunity employer and encourage applications from those in underrepresented groups. Please contact us should you have any accessibility requirements, or need any additional support for your application.

Owen Reed is looking for a Receptionist to join a top law firm in London. We are seeking a polished, personable and highly organised Receptionist to join the Facilities and Front of House team. This is a fantastic opportunity for a professional with strong hospitality experience to deliver an exceptional client experience in a dynamic legal environment. This role is based in London, working Monday to Friday, 8:30am – 5:30pm. The Role As the first point of contact for clients and visitors, you will play a key role in creating a professional and welcoming environment. You will also support the wider office and facilities team with administrative and event-related tasks, ensuring the smooth day-to-day running of reception and meeting spaces. Key Responsibilities • Provide a warm, professional welcome to clients and staff, ensuring an outstanding first impression, • Answer and manage telephone and reception enquiries promptly and courteously, • Greet visitors, notify fee earners of arrivals and escort clients to meeting rooms, • Manage all incoming post and deliveries throughout the day, • Maintain accurate visitor and delivery logs, • Prepare and serve refreshments for meetings as requested, • Set up, refresh and maintain high standards across all nine meeting rooms, • Support internal and external events, including set-up and post-event clearing, • Work closely with the Facilities team to host larger events, • Use Microsoft Teams and the switchboard system efficiently, • Provide occasional reception cover at other offices when required, • Produce documents, letters and emails for internal teams, • Carry out general administrative duties including scanning, copying, filing and CRM data entry, • Handle web enquiries, general emails and other correspondence, • Attend departmental meetings and training as required Skills & Experience • Previous experience in a Receptionist role within a professional services environment is desirable, • Hospitality experience is essential, • Experience handling telephone enquiries and operating a switchboard, • Strong administrative skills including scanning, filing and document production, • Excellent organisational skills with the ability to prioritise effectively, • Professional, discreet and client-focused approach, • Confident communication skills, both face-to-face and over the phone, • Flexible and adaptable, particularly around event support

Title: Receptionist Location: Dartford - *must be able to travel to Maidstone/Lakeside on occasion Hours: 40 hours Salary: £25,400 Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Healthcare Assistant (Surgery Assistant). The role involves travelling to cover other Optical Express surgery clinics and weekend working. Key Responsibilities and Accountabilities: This is a dual role covering both the Reception desk and Surgery. Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers., • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries., • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops., • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments., • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering., • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Receptionist duties include: • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required Essential Skills • Excellent communication and presentation skills, • Ability to absorb and convey highly technical information, • Adaptable with a flexible approach to work, • Excellent time management skills and ability to prioritise tasks, • A confident and professional individual who has fantastic organisational skills, • Excellent telephone manner, • Demonstrate confidentiality, integrity and discretion What’s in it for you? • A market leading salary, • No night shift, • State of the art, modern working environments, • 29 days annual leave per year, • Pension scheme, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6 week rota Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

UK & International Commercial Admin Support International Team - Bromley Lakeland Dairies Co-operative Society Limited (The Group) is the second largest dairy processor on the island of Ireland. The business is complex and ambitious with a milk supply pool of 2 billion litres of milk, drawn from over 3,200 family farms across 16 counties. With the most modern dairy manufacturing facilities in 8 locations on a cross-border basis, the Group supplies to a broad customer base including some of the world’s foremost ‘blue chip’ companies across the dairy food ingredients, foodservice and consumer food channels on a domestic Ireland, UK, European and global basis. Internationally we export some 240 different products to over 100 countries worldwide. The Group’s Agribusiness Division (Lakeland Agri) operates a state-of-the-art Animal Feed Manufacturing Facility and is a leading and innovative provider of the highest quality feeds and agricultural inputs to dairy, beef and sheep farmers across the north and south of Ireland. Applications are invited for the above position within our International Sales team. The Role: The successful applicant will play a key role within our Commercial team, combining office management, administrative coordination, and project support. This role ensures the smooth running of our Bromley office while contributing to key commercial initiatives such as pricing strategy and trade show logistics. Key responsibilities will include (not limited too): • Coordinate logistics and planning for UK trade shows to ensure smooth execution., • Managing all UK pricing models, • Ensure compliance of invoice checking to local UK Bromley suppliers and specific customers for the UK division., • Lead strategic projects for the Commercial team, including defining and rationalising the UK pricing strategy., • Oversee office management, including health and safety compliance., • Provide reception support when required, handling calls professionally and directing enquiries appropriately., • Organise business travel, restaurant reservations, and hotel accommodation as needed., • Handle incoming and outgoing mail, including email distribution, courier arrangements, and postal services., • Process invoices accurately with correct coding and forward to Accounts Payable for timely payment., • Prepare parcels for dispatch, arrange collections, and manage postal requirements., • Support the payroll team with annual leave and absence for the Bromley office. The person: The successful applicant will possess GCSE Math’s & English or equivalent (Grade C or above), previous experience of office administration, customer service and liaising with colleagues and team members at all levels within the workplace. Proficiency in Microsoft Office, a high level of numeracy, excellent communication and organizational skills are other essential criteria for this position. Experience of working within the FMCG sector, report generation, ERP systems and/or HR related duties would be advantageous. If you have the necessary skills and attributes to meet this exciting opportunity in a dynamic, high volume and fast-moving business, we would be delighted to hear from you. Application Process: To apply for this role, please send a copy of your CV by email to Glen Young () by no later Monday 30th March 2026. Lakeland Dairies Ltd is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us at .

Working Hours: 08:30 - 17:30 Monday – Friday (on-site) Core Responsibilities: • Reception duties including meeting and greeting clients, • Answering incoming phone calls using Zoom, • Dealing with couriers, post, photocopying and binding documents, booking meeting rooms, • Coordinating with IT support Team to ensure meeting rooms are correctly set-up, ensure that guests are welcomed and treated courteously, • Keeping stock of kitchen snacks and placing orders when needed, • Clearing meeting rooms and replenishing glasses, water, and other supplies, • Managing the stationary supplies, • Supportive towards facility related tasks, • To work as directed by Facilities Manager, • Supportive to EA team with admin related tasks. Qualifications: • Educated to at least A-level standard., • Strong MS Office skills., • Good organisational ability. Work Experience: • Reception experience within a Mid-size firm helpful, but not necessary. Benefits: • 10% non-contributory pension, • 25 days holiday, • Medical, dental, travel insurance, • Free in-house lunch

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £42k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

🔹 Workplace Coordinator 📍 Central London This is a temp-to-perm opportunity We are currently partnering with a global leader in financial data, analytics, and market intelligence to recruit a Workplace Coordinator to join their London team. This organisation operates at the forefront of global markets, delivering critical insights, benchmarks, and data that support decision-making across the financial and corporate world. This is a fantastic opportunity to join a high-performing, corporate environment where no two days are the same. 🏢 The Role As Workplace Coordinator, you will play a key role in ensuring the smooth day-to-day running of a fast-paced office environment, acting as the face of the workplace and supporting a range of operational functions. Key responsibilities include: • Managing a professional and welcoming front-of-house / reception service, • Conducting regular floor walks to maintain workplace standards, • Overseeing postroom and distribution services, • Logging and coordinating maintenance issues via CAFM/helpdesk systems, • Supporting internal stakeholders to ensure a seamless workplace experience 👤 About You • Experience in a corporate, fast-paced environment, • Confident working across reception, facilities, and workplace services, • Strong organisational skills with the ability to multitask effectively, • Professional, approachable, and customer-focused, • Comfortable liaising with multiple stakeholders across the business 🌟 Why Apply? • Join a globally recognised, market-leading organisation, • Exposure to a high-end, corporate workplace environment, • Excellent opportunity for career development within facilities/workplace management If you’re a proactive Workplace Coordinator looking to step into a dynamic and professional environment, I’d love to hear from you.

This is a fabulous opportunity for a charismatic, helpful and energetic candidate to join a multi award winning advertising and creative agency. The office in Farringdon is a vibrant place to work and offers its employees a great place to collaborate and grow. You will be working with the Office Manager who is looking for someone to join the team who will take pride in offering clients, visitors and colleagues the best experience of the office environment. This role whilst based at reception will require you to be all over the offices, looking after the six meeting rooms and ensuring they are well set up. Greeting visitors and making them feel welcome and looked after. This suits someone with a natural energy who would feel stifled sitting in one place all day. Duties include • Greeting visitors, • Answering & directing calls, • Setting up meeting rooms & organising catering for pitches, • Being the green fingered goddess of the office, • Restocking supplies, • Running errands & sourcing gifts locally, • Financial admin - credit card reconciliations Personality is key for this role - you must be someone who is not shy to put forward ideas but with zero ego as this is a hands-on role where a willingness to pitch in is essential. You must have previous creative office experience or alternatively you may have worked in a customer facing role in high end hospitality ie. Members clubs, luxury retail or hotel , bags of common sense and a keen sense of humour. If you think you can be 'the one' to complete this wonderful team, please do not hesitate to get in touch! Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions.

Hospitality Services Coordinator – City of London Are you passionate about hospitality, with previous experience supervising catering teams and coordinating food and beverage services for events and daily operations? Do you deliver exceptional customer service and want to work in a global workplace where employees genuinely thrive and it is more than just a job? Our client, an industry leading global investor, who provide a purpose-driven, dynamic and sustainable pension plans to over half a million members; is looking for a Hospitality Services Coordinator to be responsible for the day-to-day coordination of in-house food and beverage services, ensuring the delivery of exceptional hospitality for meetings, events, and daily operations. Your role supports the planning, execution, and continuous improvement of front- and back-of-house catering experiences, acting as a key liaison between the chef, reception, events team, and internal stakeholders. Key Responsibilities: • Food and Beverage Operations Management, • Team Leadership and Supervision, • Menu Planning and Coordination with Chef, • Health, Safety and Regulatory Compliance, • Client and Supplier Relationship Management, • Financial Oversight and Budget Support, • Inventory and Supply Management, • Staff Recruitment and Development Qualifications: Minimum of NVQ Level 3 or equivalent in Catering, Hospitality Management, or Food Service Operations Intermediate Level Food Safety Certificate (required) One or more of the following qualifications (or equivalent) preferred: BSc in Catering, MHCIM, HND, City & Guilds 706/1 & 2, NVQ Level 4 IOSH and/or CIEH certification is desirable Essential: • Experience in a catering or hospitality management role, • Proven experience supervising catering teams and coordinating food and beverage services for events and daily operations, • Strong knowledge of health and safety, food hygiene regulations, and allergen compliance, • Excellent interpersonal, verbal, and written communication skills, • Strong organizational and time management skills, • Proficient in Microsoft Office (Word, Excel, Outlook) Preferred: • Experience in managing supplier relationships and negotiating service contracts, • Familiarity with budgeting, payroll, and financial reporting for catering services, • Previous experience in a corporate or contract catering environment, • Working knowledge of Rota planning and staff scheduling tools With a people-first culture, you can prioritise wellness and personalise your employee journey to be and deliver your best; empowering you to bring your authentic self to work every day. It’s an exciting opportunity to join a busy and dynamic team, where you are rewarded well. If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you!

Owen Reed is looking for a Records Management Assistant for a top law firm in London. The Records Management Assistant provides day-to-day operational support to the delivery of the records management function, ensuring the accurate handling, storage, tracking, and retrieval of matter files, deeds, wills, and other firm records. The role helps maintain high standards of information governance, client service, and operational efficiency. Summary of Role Records Storage, Processing & Maintenance • Assist with indexing, scheduling, and preparing items for off-site storage, • Maintain accurate data entry in the firm’s records system, • Support routine audits of stored materials to ensure accurate cataloguing and compliance Record Retrieval & Delivery Coordination • Process daily recall requests to agreed operational timeframes, • Liaise with external storage providers, ensuring efficient and timely handling of all recalls Search & Support Services • Assist in locating required physical records, • Provide basic guidance to internal users on:, • Requesting items through the records process and system, • Correct categorisation, storage, and retention practices Information Governance & Compliance • Follow firm policies on data retention, records handling, and information security, • Support the senior team during retention reviews, scanning projects, and destruction actions, • Escalate discrepancies or compliance concerns promptly Workplace Services Support (Flexible Duties) As part of the wider Workplace Services function, the role may be required to support: • Reception cover (visitor management, telephone handling, service desk support), • Meeting room setup, stationery replenishment, and general office housekeeping, • Mailroom and package handling activities, • Ad-hoc administrative or operational tasks during peak periods, staff absence, or firm events, • The Workplace Service Manager in day-to-day general facilities tasks, including but not limited to reactive maintenance reporting and external contractor supervision Skills and Experience Essential • Strong organisational skills and excellent attention to detail, • Comfortable working with both physical records and digital systems, • Good communication skills and a helpful, service-oriented attitude, • Ability to follow procedures reliably and maintain confidentiality Desirable • Previous experience within a legal or professional services records environment, • Familiarity with document management or records management systems, • Understanding of data protection principles Key Competencies Accuracy & Organisation – Ensures records are logged and handled correctly at all times Service Delivery – Provides polite, responsive support to internal stakeholders Teamwork – Works collaboratively within both records management function and Workplace Services Adaptability – Willing and able to assist with non-records duties when required

We are seeking a highly organised and proactive Workplace Administrator to support our Operations and Development Teams. This is an admin-led role with a strong focus on coordination, communication, and client experience. This role is an office based role 5 days a week, however, as part of this role, you will be required to provide ad hoc front of house coverage at any of our buildings across London, ensuring consistent service standards across the portfolio. You will act as a key point of contact for clients, internal teams, and stakeholders, supporting operational excellence across both manned and unmanned buildings. The ideal candidate thrives in a fast-paced environment, anticipates needs before they arise, and leads by example in delivering exceptional service. Key Responsibilities Operational & Administrative Support • Support with the co-ordination of the move-in and move-out process for Operations and Development, across the portfolio and services, ensuring the internal checklist is complete and a smooth and professional transition for clients., • Support with the ASA process from start to finish for both operations and development, ensuring the ASA tracker is up to date and payments have been received., • Support with purchase order raising, tracking and administration, • Support with the ordering office consumables and managing office amenities across all buildings (e.g., fruit, milk, snacks), ensuring consistent stock levels and cost control., • Support unmanned buildings by managing and responding to tickets via the Freshdesk system, ensuring timely resolution of queries., • Provide ad hoc reception coverage and support the Workplace Services team as required., • Cover manned buildings during periods of sickness or annual leave, maintaining seamless service delivery., • Support with the coordination of pitch decks for both Workplace Services and Design & Delivery teams, ensuring materials are accurate, up to date, and professionally presented., • Own taking comprehensive minutes in team meetings and distribute clear action points in a timely manner., • Perform additional administrative duties as required to support the overall success of the portfolio., • Support Ops and Dev with Coupa workflow and coding, rejected invoice reconciliation and supplier follow up., • Support the execution of events/customer delights, in manned buildings and HQ, ensuring all logistical details are coordinated and delivered to a high standard by the FOH team., • Support both teams with gathering and coordination of quotes for works, • Support both teams ensuring Salesforce is up to date for both Ops and Dev. Client Experience & Communication • Act as a key point of contact for internal stakeholders, handling enquiries and requests with efficiency and professionalism., • Anticipate client needs and proactively coordinate with internal teams to deliver solutions., • Maintain clear and consistent communication between teams, ensuring alignment across Operations and Development., • Uphold high service standards and contribute to a positive workplace experience across all buildings and in the Knotel Office Skills & Experience • Previous experience in an administrative, operations, or workplace environment., • Strong organisational skills with exceptional attention to detail., • Confident communicator, both written and verbal., • Ability to manage multiple priorities in a fast-paced, multi-site environment., • Proficient in Microsoft Office (PowerPoint, Excel, Word) with experience preparing professional presentations., • Experience with ticketing systems (e.g. Freshdesk) is advantageous., • Flexible and willing to travel across London sites when required., • Salesforce experience is advantageous Personal Attributes • Proactive and solutions-oriented., • Calm under pressure and adaptable to changing priorities., • Professional, approachable, and service-driven., • Strong sense of ownership and accountability., • Collaborative team player with the ability to work independently. This role is ideal for someone who enjoys being at the centre of operations, supporting multiple teams, and ensuring excellence in both administrative delivery and workplace experience.

About WE Soda WE Soda is the world’s largest producer of natural soda ash, a critical raw material used in a wide range of industrial applications, including glass, detergents, and chemicals. Our company takes great pride in producing over 9.5 million tonnes of natural soda ash annually, an exceptional milestone that reinforces our leadership in the global market. With our headquarters in the United Kingdom and production facilities in Türkiye and the United States, we operate across a broad international footprint. Our products are in high demand worldwide, and we currently export premium natural soda ash to more than 80 countries, reflecting our commitment to operational excellence and our ability to meet the diverse needs of a global customer base. Role Purpose: The Executive Assistant acts as a trusted partner to the C- Level executives, providing high level operational and administrative support to enable effective leadership and decision-making. The role involves managing executive’s priorities, co-ordinating board activities and projects, and building strong relationships with internal and external stakeholders while maintaining the highest level of discretion and professionalism. Key Responsibilities: • Manage complex calendars, coordinate meetings across multiple time zones, and ensure timely preparation of materials., • Meet & greet external visitors and arrange meeting rooms, coordinating with IT, Building Services and reception teams as required., • Schedule internal meeting cadences with multi-departmental global teams, • Organise domestic and international travel arrangements, itineraries, and logistics, including visas and vaccinations, in accordance with company policies and procedures., • Draft, proofread, and prepare correspondence, reports, and presentations., • Act as the first point of contact for C- Level executives, handling communications with discretion and professionalism., • Support leadership meetings including agenda preparation, minute-taking, and follow-up on action points., • Track and prioritise tasks, deadlines, and projects on behalf of the C-Level executives., • Coordinate with internal teams and external partners to ensure smooth business operations., • Plan, co-ordinate, and oversee off-site meetings, corporate events, and leadership retreats., • Manage conference registrations, ensuring timely enrolment, accurate documentation, and smooth participation process., • Manage expense management, including processing claims, reimbursements, and ensuring compliance with company policies., • Maintain strict confidentiality of sensitive information., • Undertake ad hoc projects and assignments as directed., • Provide ad Hoc Personal Assistant support when required (e.g. Private health insurance / medical requirements, utility bills and other personal administrative task), • Provide annual leave cover for the other executive assistant when required., • Travel booking (arranging ground transportation for C-level or global leadership team as and when required) and ability to adapt quickly to changing plans. Key Qualifications & Experience: • Bachelor’s or Master’s degree or equivalent professional qualification, • Proven experience as an Executive Assistant, Personal Assistant, or in a similar role., • Experience supporting Senior executives or Leadership teams., • Excellent organisational and time-management skills., • Strong interpersonal and communication skills., • High attention to detail and accuracy., • Ability to prioritise and multitask in a fast-paced environment., • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), • Discretion and professionalism in handling confidential information., • Strong background in administrative and coordination activities.

Receptionist & Workplace Coordinator Financial Services £35-38K, depending on experience + bonus West End Permanent Fully office-based 2-RecP/MK About the Client: An established, international investment firm that has an entrepreneurial and collegiate ethos. They are looking for an experienced customer service professional to join their team as Receptionist & Workplace Coordinator. About the Role: The Receptionist & Workplace Coordinator will be key to delivering an exceptional front-of-house experience and will ensure the smooth day-to-day running of Reception. This is a varied role, and will involve front of house and reception, workplace and facilities support, events and hospitality support, alongside some administration support. Responsibilities will include (but are not limited to): • Act as the first point of contact for all visitors, manage visitor registration and meeting room coordination, • Manage incoming calls, emails and general enquiries efficiently and professionally, • Support day-to-day facilities tasks and act as a key liaison for minor workplace issues e.g. printer issues, basic troubleshooting, • Coordinate logistics for internal office events, • Manage daily meeting room readiness, • Maintain reception and shared areas to a high standard, • Other ad-hoc administrative support, as required Candidate Specification: • Prior experience in a reception / front of house role is essential; experience in a corporate setting is preferred, • Excellent verbal and written communication skills., • Organised and able to manage multiple priorities and tasks, • High attention to detail, • Professionalism and discretion, • Proficient in Microsoft Office/Google Workspace Additional Information: • Salary £35-38K, dependent on experience, plus a discretionary bonus, • West End location, • Fully office based. The hours will be on a rota of shifts from 8.00am - 6.30pm, • Excellent benefits, including discretionary annual bonus, pension contribution and season ticket loan. If you are an experienced Front of House professional looking for your next role, apply today!

Are you an experienced legal receptionist looking for your next opportunity? Our client, a prestigious global law firm, is seeking a polished and professional Receptionist to join their close-knit team. This role operates on a rotating shift pattern between 8:00am and 8:00pm, Monday to Friday. You’ll bring a strong legal background along with a confident, personable, and flexible approach. In return, you’ll be working in stunning, modern offices just moments from Liverpool Street station. Key Responsibilities: • Act as a professional and welcoming ambassador for the firm, ensuring every client and visitor receives an exceptional first impression., • Manage a busy reception area, overseeing meeting rooms, coordinating bookings, and ensuring all meetings and events run seamlessly., • Handle all incoming switchboard calls efficiently, professionally, and courteously., • Manage meeting room reservations, events, and same-day booking requests via the EMS system., • Provide support for internal and client events, collaborating with multiple departments to deliver a first-class service., • Issue and manage security passes for visitors and new joiners., • Assist with invoice preparation., • Maintain meeting room standards, including ordering supplies and ensuring rooms are set up correctly ahead of meetings., • Coordinate with general office team regarding room setup and maintenance issues., • Work closely with Hospitality teams to arrange catering and refreshments for meetings and events., • Support the planning and delivery of in-house events., • Maintain accurate and up-to-date intranet information., • Conduct regular checks of kitchenettes and report any maintenance issues.

Front of House / Reception Assistant – Global Finance Firm 📍 London ⏰ Full-Time | Office-Based (Monday–Friday | 8:30am–4:30pm or 9:00am–6:00pm) 💰 £30,000 – £35,000 depending on experience + Outstanding Benefits Are you a bright, polished and clearly spoken graduate with 1–3 years’ office experience looking to build a long-term career within reception in finance? This is a fantastic opportunity to join a highly regarded global investment firm, sitting at the heart of the business as a key ambassador and operational support. This role is ideal for someone who thrives in a fast-paced, professional environment and takes pride in delivering a seamless front-of-house experience while supporting the wider team. The Role: You will be the first point of contact for clients, visitors and colleagues, ensuring the office runs smoothly day-to-day. Responsibilities include: • Managing a busy reception desk – answering and screening calls with professionalism, • Coordinating daily visitor lists and issuing office passes, • Overseeing meeting room bookings and ensuring spaces are set up to a high standard, • Organising internal meetings, business lunches and refreshments, • Managing pantry supplies and maintaining a tidy, presentable office environment, • Handling incoming and outgoing post, couriers and deliveries (DHL, FedEx, etc.), • Supporting with general administration – printing, scanning, binding and document prep, • Managing stationery orders and office supplies, • Assisting visiting colleagues and ensuring a smooth in-office experience About You: • 2+ years’ experience in a corporate office environment (financial services exposure beneficial), • Highly proficient in Microsoft Office, particularly Outlook, • Bright, polished and clearly spoken with a strong service ethic, • Professional, articulate and confident communicator, • Exceptionally organised with strong attention to detail, • A natural team player with a positive, can-do attitude, • Discreet, trustworthy and able to handle confidential information, • Proactive, hands-on and solutions-focused Why Apply? This is more than a reception role – it’s a genuine entry point into the world of finance, offering exposure to senior stakeholders, a collaborative culture and the opportunity to grow your career within a prestigious environment. ✨ Outstanding benefits package, regular company treats and trips, plus continuous learning and development sessions to support your growth. #FinanceCareers #GraduateJobs #LondonJobs #Receptionist #FrontOfHouse #InvestmentCareers #CareerGrowth #OfficeSupport

Job Description – Maintenance Facilities Day Shift Technician, electrically biased. Overview The building is a diverse organisation with each of its 4,000+ people committed to public service and dedicated to promoting the good of the people of the United Kingdom by supporting monetary and financial stability. The role of the building's Property department, through its Infrastructure Engineering team, is to maintain, enhance, and support the occupied building environment and to provide excellent engineering services for all staff. In addition to maintaining and supporting the building's primary business function, the Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk, and reception), catering, cleaning, post services, and travel team whilst ensuring value for money is achieved in all building-wide procurements. The Property department’s overall mission is to maintain, enhance, and protect the building's environment, including its engineering systems, and to provide resilient services to maintain business as usual functionality. The London properties comprise (x2) properties; the building's Grade 1 listed Head Office in East London and a more traditional modern office building in Moorgate. The Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office, and production environments, consequently offering a wider breadth of engineering exposure. Job description – Shift Technician The scope of services to be provided by the engineering Shift Technician includes, but is not limited to: • Responsible for the delivery of planned, preventative tasks working within our Planon Intelligent Work Management System (IWMS)., • Responsible for supporting reactive maintenance tasks allocated via the IWMS., • Update both planned and reactive maintenance tasks within the IWMS system., • Undertake daily & periodic building system & equipment checks to maintain installed systems operational 24/7/365., • Attend to engineering faults and failures to set priority response and fix times, ensuring safe working environments and maintaining business operations with minimal downtime., • Undertake routine maintenance tasks across critical, essential, and non-essential building systems and assets, including HVAC, electrical, public health, fire, and all other building engineering systems., • Deliver a proactive approach to engineering maintenance, bringing innovation and ideas to the attention of management., • Undertake statutory testing across life safety systems, critical assets, and other building systems as directed via the IWMS system., • Across office and engineering environments, undertake measurements and surveys as directed., • Support statutory testing of all Life Safety systems across the portfolio., • Support specialist OEM contractors undertaking system and asset periodic maintenance, reactive, and emergency call-out tasks., • Provide data & information to facilitate the Shift Leader in producing their daily shift hand-over log and report., • Participate as an Authorised Person (LV) – Electrical and/or Mechanical to support the 24/7 operations of the building while working within the building's SSoW., • Complete all allocated annual training and performance objectives., • Act as a Health & Safety ambassador across all areas of the properties engaged in delivering your role and supporting the safe working environment of others., • Ensure all assigned work is completed in accordance with agreed methods, risk assessments, SLAs, and customer service standards., • Contribute to encouraging and embedding a strong team-working and continuous improvement environment. Requirements • Minimum City & Guilds Level 3 (or transferable) within a relevant engineering subject., • IOSH Operating Safely qualification., • Security Vetting to SC Clearance – will be provided by the company., • Experience with IWMS planned and reactive maintenance tools using handheld HMI., • Experience operating and maintaining HVAC, BMS, Electrical, Public Health, and Life Safety Systems., • Demonstrable Authorised Person experience at HV or LV system operation., • Experience operating within a defined Safe Systems of Work (SSoW)., • Knowledge of statutory and compliance obligations relevant to engineering systems., • Ability to absorb and follow prescribed Standard and Emergency Operating Procedures (SOPs & EOPs)., • Ability to read and understand complicated mechanical, electrical, control, and public health drawings. Benefits • 26 days annual leave, • Interest-free season ticket loan, • Private health insurance, • Dental insurance (level 1), • Membership to the building's pension scheme (non-contributory, career average). The pension you build up is guaranteed income, and the building will pay out a secure income for life, which increases each year. As employees, we do not make any contributions to the scheme; the building makes up all the contributions on our behalf., • Life assurance of 4 x pensionable salary

Part Time Legal Assistant/Reception, with prospects.Our client is a fabulous firm in the Surbiton area and they are keen to find someone with a keen interest in the Legal profession who is able to answer telephones and assist in the office between the hours of 2.This is an ideal opportunity for some

We are seeking a proactive and organised Business Support Officer to join a Housing Service within a South London Local Authority. This is a key front-facing role, providing reception cover and essential administrative support to Housing Advisors. This position is fully office-based and plays an important role in ensuring a smooth and professional service for residents. Key Responsibilities: ·Provide reception cover, including meeting, greeting, and signing in clients on arrival ·Act as the first point of contact, delivering a professional and welcoming service ·Provide administrative support to Housing Advisors ·Maintain accurate records and ensure documentation is up to date ·Support the day-to-day running of the office About You: ·Strong organisational and administrative skills ·Excellent communication and customer service skills ·Ability to work effectively in a busy, front-facing environment ·Confident using IT systems and handling sensitive information ·Professional, approachable, and reliable How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but...

Oversee the daily operation of the reception desk, ensuring smooth and efficient service at all times. Lead, motivate, and develop the Front Office team, including Receptionists and Night team.

Senior Quantity Surveyor (CAT A & CAT B Fit Out) Job Locations: London, UK (Various Sites) Salary: £75,000 - £90,000 + Package Job Type: Permanent The Opportunity An exciting opportunity has arisen for an experienced Senior Quantity Surveyor to join a leading construction team delivering high-profile commercial fit-out and refurbishment projects across London. This role will see you working on large-scale CAT A and CAT B office refurbishments in prime city locations. Current Projects 1 America Square Rolling CAT A refurbishment of a 145,361 sqft office building across 14 floors. Works include common areas, end-of-trip facilities, reception, and toilets. Duration: 110 weeks Value: Approx. £40 million Location: London, UK Stratton Street, Mayfair Rolling refurbishment of an office building, delivering CAT A+ and CAT A works across 5 of 9 floors, including common areas, end-of-trip facilities, and reception upgrades. Value: Approx. £12-15 million Location: London, UK Key Responsibilities Managing all commercial aspects of multiple fit-out and refurbishment projects Preparing and reviewing cost plans, budgets, and tender documentation Procurement and management of subcontractor packages Negotiating contracts and ensuring best value is achieved Monitoring project costs, valuations, and cash flow Managing variations, change control processes, and final accounts Providing accurate financial reporting to senior stakeholders Ensuring compliance with contractual obligations and company procedures Supporting project delivery teams to ensure commercial success Requirements Proven experience as a Senior Quantity Surveyor within the construction industry Strong background in CAT A & CAT B commercial fit-out projects Experience working on high-value projects (£10m+) Excellent knowledge of construction contracts (e.g., JCT) Strong commercial awareness and negotiation skills Ability to manage multiple projects simultaneously Degree-qualified in Quantity Surveying or a related field (or equivalent experience) Professional membership (e.g., RICS) is desirable but not essential Strong communication and stakeholder management skills What's on Offer Competitive salary of £75,000 - £90,000 Attractive benefits package Opportunity to work on landmark London projects Career progression within a growing and dynamic team Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM TPBN1_UKTJ

Senior Administrator Based at Braemar Lodge, SP1 3JH Salary of £29,500 At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working between the hours of 9.00 am to 5.00 pm, including every weekend, (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits * Excellent inductions, training and on the job support * Real career progression opportunities * Annual pay review * Choice of hot or cold meals and drinks on duty * Free uniforms * Contributory pension scheme * Background checks at no cost to you JBRP1_UKTJ