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  • Office Administrator
    Office Administrator
    hace 4 días
    £24000–£26000 anual
    Jornada completa
    London

    Location: Streatham Hill, Lambeth Salary: £24,000 – £26,000 per annum Job Type: Full-time We are a growing organisation within the healthcare sector seeking a reliable and organised Office Administrator to manage day-to-day office administration and front-of-house duties. This is a key role within the business, suited to someone with strong organisational skills and prior experience in a professional office environment. Key Responsibilities: • Managing general office administration and reception duties, • Handling incoming calls, emails, and visitors professionally, • Maintaining records, files, and office documentation, • Taking and writing accurate meeting minutes, • Assisting with scheduling, correspondence, and internal coordination, • Supporting the wider team including care management with administrative tasks as required requirements • Proven experience in office administration or receptionist roles, • Strong computer skills, including email, word processing, and basic office software and care management systems, • Excellent written and verbal communication skills, • Professional, organised, and detail-oriented, • Familiarity with healthcare or professional services environments is desirable Additional Information • Applicants must have the right to work in the UK, • Prior experience working in a structured office environment is essential, • Live within Southwest London not more than 5 miles radius We offer a competitive salary, 4 weeks & 8 bank holidays; training; a supportive working environment, and the opportunity to grow within an established healthcare-focused organisation. To apply: Please send your CV and a brief cover note

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  • Front of House Supervisor
    Front of House Supervisor
    hace 6 días
    Jornada completa
    London

    Front of House Supervisor – Locke Millenium Bridge We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front office and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Oversee daily front of house operations, including reception and guest services Lead, train, and motivate front office team members Ensure a consistently high level of guest service and satisfaction Handle guest feedback, complaints, and service recovery professionally Manage staff scheduling, performance, and training Ensure compliance with hotel policies, procedures, and brand standards Coordinate closely with housekeeping, F&B, and other departments Prepare reports, forecasts, and operational updates for management THE FIRE YOU CARRY Strong leadership and people-management skills Excellent customer service and guest relations abilities Clear and professional communication skills Strong organizational and time-management skills Problem-solving and decision-making abilities Ability to remain calm under pressure Attention to detail and operational awareness Knowledge of hotel front office procedures Proficiency in property management systems (PMS) preferred YOUR PROVEN TRACK Proven experience as a Front of House Supervisor or in a senior front office role Previous experience working in a hotel environment is essential Experience managing front desk, concierge, or guest services teams Experience handling guest complaints and service recovery Experience preparing schedules, reports, and operational forecasts Ability to work flexible hours, including weekends and public holidays Relevant hospitality qualification or equivalent experience preferred OUR TREASURE CHEST 28 days Holidays inc Bank Holidays (Including the option to buy more if you want them), Wellbeing benefits Free nights in our properties Awesome recognition schemes Pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Host / Hostess
    Host / Hostess
    hace 7 días
    £16–£16.5 por hora
    Jornada completa
    London

    Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    hace 7 días
    £23500–£26000 anual
    Jornada completa
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

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  • Front Desk Coordinator
    Front Desk Coordinator
    hace 9 días
    £24000 anual
    Jornada parcial
    London

    Date posted: 13 January 2026 Pay: £24,000.00 per year Job Description: Job title: Front Desk Coordinator Main purpose of the job: To undertake reception duties Hours: 20.5 Location: Maida Vale Position reports to: Senior Receptionist Contract: Part Time, Permanent Schedule: Monday 2.30 – 8.00 pm Wednesday 9 - 2.30 pm Thursday 2.30 – 7.00 pm Saturday 10.30 – 3.30 pm Salary: £24,000 (Pro rata) Iyengar Yoga London Iyengar Yoga London is the city’s original Iyengar yoga. We’ve been welcoming new students and experienced practitioners since B.K.S. Iyengar first opened the centre in 1984. Our vision is to share the gift of yoga in a beautiful, calm, and peaceful environment through some of the best teachers around and excellent customer service. We are looking for We are seeking an enthusiastic, reliable and dedicated receptionist with an interest in yoga and fitness. In this role, you will provide an outstanding role of customer service whilst also supporting and assisting in the studio's day to day operational requirements. Main duties • Opening the yoga studio at the start of the shift., • Checking in customers with our online system (Mind body) and welcoming them to the studio., • Assisting in/and driving sales and acting as the first point of contact for customers. Building strong relationships with customers., • Supporting the yoga teachers to ensure classes run smoothly., • Ensuring the yoga studio is always clean, presentable and organised., • Locking up the yoga studio at the end of the shift if needed, • Office administration using Microsoft programmes, working as part of a team, and independently, • Part of the role requires minor lifting and some physical work *Must have weekend availability. Alongside regular tasks, the role may include additional duties as needed to meet the operational needs of the studio and to support the wider team in delivering a consistent and positive student experience. Person Specification Qualifications 5 GCSEs at grade A – D (or equivalent). Or Bachelor's (required) Relevant experience Minimum one-year prior work experience in reception at a yoga studio. Aptitude, skills and abilities Ability to multitask Good organisational skills Good communication skills Strong computer skills Ability to keep calm in stressful situations Mind Body Online experience is essential. Flexible, professional and proactive. Personal attributes Politeness Disposition Positive attitude Benefits 2 free yoga classes Job Types: Part-time, Permanent Work Location: In person

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  • House Coordinator (12 Month Fixed-Term Contract)
    House Coordinator (12 Month Fixed-Term Contract)
    hace 27 días
    £14–£15 por hora
    Jornada completa
    London

    The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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