IoT Systems Manager
hace 1 día
Loughborough
Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join ___! Context The Issue: One-fourth of all properties and one-third of commercial properties in the UK are at risk of flooding. Flood-related damages cost the UK a staggering £1.3 billion annually and are expected to increase five-fold by 2050. According to latest estimates these costs can be reduced by half with improved flood forecasting and preparation. However, existing forecasting methods have fallen short when it comes to the unpredictable nature of storms. Hourly shifts in weather patterns can give rise to floods that escape detection through conventional means. The Solution: At Previsico, our goal is to diminish the impact of floods on individuals and organizations by half. Our cutting-edge tech, honed since 2001 and incubated at Loughborough University, until 2019, has revolutionized flood forecasting. It allows for highly accurate, property level, real-time alerting, empowering individuals and businesses to prepare effectively, thereby minimizing, and in some cases, preventing damage and disruptions. The Results: We almost doubled our revenues in 2024, and our services are now supporting over 200 clients within the insurance, private, and utilities sectors, including Zurich, Liberty, and National Grid. In 2024, we secured additional funding earmarked to turbocharge our growth through the expansion of our Go-To-Market function. We strongly encourage applicants from diverse backgrounds to apply. We value and embrace the unique perspectives and experiences that individuals from all walks of life bring to our company and its culture. Role As an IoT Specialist, you will support the ongoing managed service provided to our customers by configuring and monitoring devices, triaging issues, managing technical queries and communicating service messages to customers. You will work under the guidance of senior specialists and engineers to ensure the effective deployment and maintenance of our IoT technologies. Key Responsibilities • Remote Operational Support: Querying datasets and ensuring data reliability and accuracy during installation of units., • Ongoing Network Monitoring: Monitoring datasets and automated warning services, contacting customers in the event of faults and communicating with suppliers regarding rectification of issues., • Data Collection and Analysis: Support the collection, transmission, and preliminary analysis of data from IoT devices for early issue identification., • Technical Support: Provide technical assistance and maintenance for IoT systems to ensure smooth operation., • Monitoring Improvements: You will work with our technology specialist to explore new techniques for identifying issues and automating this identification process., • Event Reporting: You will ensure relevant operational platforms are updated as devices are configured and when issues arise. Key Tasks • Monitor IoT systems and assist in troubleshooting technical issues., • Work with cross-functional teams, including data scientists and engineers, to analyse IoT data with existing systems., • Help support field tests and evaluations of IoT devices to ensure accuracy and reliability., • Support the implementation of data collection, transmission, and storage protocols., • View processes with a critical eye and suggest potential improvements., • Provide training and support to team members and clients on the use of IoT services and systems., • Support preparation of technical documentation and reports under the guidance of senior team members. Key Objectives • Enhance System Efficiency: Contribute to improving the accuracy and reliability of IoT-based flood monitoring systems., • Optimise Data Utilisation: Support the effective utilisation of data collected from IoT devices for predictive analytics and decision-making., • Innovation and Learning: Assist in integrating new IoT technologies and continually improve your technical skills., • Client Support: Help deliver high-quality IoT solutions and support to meet client needs., • Continuous Improvement: Participate in evaluating and upgrading IoT systems to keep pace with technological advancements and emerging flood risks. Required Skills and Qualifications • Strong communication skills, • Strong computer skills, • Good attention to detail, • Works well both individually and as part of a team, • Inquisitive and look for opportunities for continuous improvement Benefits and Working Arrangements • 5% of annual salary in share options in line with the Company Policy at the end of a successfully passed six-month probationary period, • 33 days’ holiday each holiday year including bank holidays, • Flexible Working, including Working from Abroad and other work locations options, with offices in Loughborough and London and remote working, • Cover the cost of relevant Professional Subscriptions, • Private Medical Cover, • Learning and Development Support, • Enhanced Employee Assistant Programme (EAP), • Hybrid Working, • Employer NI top-up on additional pension contributions, • Company Days, • Eyecare Vouchers, • A workplace that values diversity and offers equal opportunities.