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Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Canapes Direct is a prestigious food manufacturing company that specialises in the production of canapes and more. We are growing our operations and there is a new opportunity for an administrative position that has newly been created within the Office Team. This is a great opportunity to gain experience in a busy office environment with a varied workload. Every day is different which gives the candidate an opportunity to gain experience in all aspects of office management. Duties including reception, answering telephone calls, dealing with enquires, answering emails, quotes, uploading orders, invoicing, managing the production work list, assisting the Quality Management Team in food compliance. You must posses great inter personal skills, with experience of office admin work. You must speak fluent english. Working hours will be 40 per week, you must be flexible with the variations of the workload, especially in the busy periods. The role would suit a mature person. Training and mentoring will be provided to the right candidates. Strictly No students with restricted hours accepted!
We are looking for a full-time production Pastry Chef to be responsible for assisting in the crafting of delicious desserts and confectionery, as well as savoury items and pastry based delicacies. You should be passionate about baking and be inspired to create masterpieces that go beyond our customers’ expectations. To be successful in this role you must be well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness. This role is very interesting as there is space to grow become a Head Pastry Chef ! Pastry Chef Responsibilities: - Assisting the Executive Chef with the operating and management of the pastry section of the kitchen and liaising with the team to ensure a successful working environment. - Preparing ingredients and handling baking and other kitchen equipment. - Creating pastries, baked goods, and confections, by following a set recipe. - Ensuring their section of the kitchen adheres to safety and health regulations. - Managing a small team of 10 people - Admin such as Rota and Stock orders - Ensuring all orders of all of our four sites are correct and up to quality standards Pastry Chef Requirements: - 3 or more years experience as a Pastry Chef - Working knowledge of baking techniques and the pastry-making process. - In-depth knowledge of sanitation principles, food preparation, and nutrition. - Capable of working in a fast-paced, production environment. - Experience in managing a team (10 people minimum) There will be 3 stages: Trial Shift | Interview | Reference Check
We are seeking a highly organized and detail-oriented Admin Assistant to join our team. As an Admin Assistant, you will be responsible for providing administrative support and ensuring the smooth operation of our office. Responsibilities: - Perform general administrative tasks such as answering phone calls, responding to emails, and managing correspondence - Assist with scheduling appointments and coordinating meetings - Handle data entry and maintain accurate records - Provide support to other team members as needed - Handle data entry and maintain accurate records Skills: - Proficient in using Ms Office including Outlook, Word and Excel - Strong administrative skills with excellent phone etiquette and written correspondence - Knowledge of clerical procedures and data entry techniques - Ability to type accurately and efficiently - Highly organized with strong attention to detail This is a great opportunity for someone looking to contribute to a dynamic and small team in a professional office environment. If you meet the qualifications and are interested in joining our team as an Admin Assistant, please submit your resume for consideration. We look forward to hearing from you!
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We are looking for a full-time production Sous Pastry Chef to be responsible for assisting in the crafting of delicious desserts and confectionery, as well as savoury items and pastry based delicacies. You should be passionate about baking and be inspired to create masterpieces that go beyond our customers’ expectations. To be successful in this role you must be well-versed in the culinary arts and adhere to strict standards of hygiene and cleanliness. This role is very interesting as there is space to grow become a Head Pastry Chef ! Sous Pastry Chef Responsibilities: - Assisting the Executive Chef with the operating and management of the pastry section of the kitchen and liaising with the team to ensure a successful working environment. - Preparing ingredients and handling baking and other kitchen equipment. - Creating pastries, baked goods, and confections, by following a set recipe. - Ensuring their section of the kitchen adheres to safety and health regulations. - Managing a small team of 10 people - Admin such as Rota and Stock orders - Ensuring all orders of all of our four sites are correct and up to quality standards Sous Pastry Chef Requirements: - 3 or more years - Working knowledge of baking techniques and the pastry-making process. - In-depth knowledge of sanitation principles, food preparation, and nutrition. - Capable of working in a fast-paced, production environment. - Experience in managing a team (10 people minimum) There will be 3 stages: Trial Shift | Interview | Reference Check Thank you.
Job Title: Trainee Dental Nurse Job type: Full-time, Permanent Our goal is to provide an exceptional experience for every single one of our patients, and we welcome people of all ages, abilities, and backgrounds to our practices. From the moment they pick up the phone or step inside each of our practices, they'll be greeted with a warm, friendly welcome. Our modern, relaxed waiting areas and treatment rooms are designed to make all feel calm and at ease, and our dentists take the time to get to know each of our patients to ensure everyone feels comfortable with us. We have a great team that loves working with each other to help as many people as possible improve their smiles and confidence. We are always looking for people who are passionate about teeth and gums, but more importantly, those who really want to help people enjoy coming to the dentist. So if you are a trainee dental nurse or new to this role and just want to get involved in the wonderful world of dentistry by joining our team, please apply. You would be in the company of some excellent dental care professionals who strive to continually build their own knowledge, and create a supportive, caring environment for their patients and colleagues. The Candidate: - Right to work in the UK/National Insurance Number/Ability to work Full-Time - Begun the process of Hep B immunisations - Enhanced DBS Check - Infection Control procedures and decontamination - Stock taking and maintaining dental operating equipment - Looking after patient records - including making notes when the dentist is examining a patient - Willing to help with reception/admin duties - Team player and demonstrates initiative - Ability to work calmly under pressure and multitask - Willingness to learn and develop new skills Benefits: - Access to ongoing training and development after you qualify - Professional fees paid annually - Recognition for going the extra mile and for loyalty through service - Health and well-being benefits; includes a virtual GP service and Employee Assistance Programme - Up to 30 days annual leave entitlement (plus bank holidays), per annum with service - Restaurant, gym, and store discounts - Life assurance
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers