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Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Kitchen porter /WITH RIGHT TO WORK/ please bring with you your documents!!! Job OverviewJoin our dynamic culinary team as a Kitchen Porter and become an essential part of delivering exceptional dining experiences! In this lively role, you will support the kitchen staff by maintaining cleanliness, assisting with food preparation, and ensuring the kitchen operates smoothly and efficiently. Your enthusiasm and attention to detail will help create a welcoming environment where great food and hospitality thrive. This paid position offers a fantastic opportunity to gain hands-on experience in a fast-paced hospitality setting while developing your culinary skills.ResponsibilitiesEnsure all kitchen areas are kept spotless, organized, and hygienic by cleaning dishes, utensils, equipment, and work surfaces regularly.Assist with basic food preparation tasks such as chopping vegetables or preparing ingredients under supervision.Support the kitchen team in maintaining stock levels and storing supplies correctly.Help with waste disposal and recycling procedures to uphold health and safety standards.Ensure all cleaning schedules are followed to meet sanitation regulations and safety guidelines.Assist with setting up dining areas and clearing tables during service times when needed.Support the overall cleanliness and organization of the kitchen to promote a safe working environment.RequirementsPrevious experience in a restaurant, hotel, or hospitality environment is preferred but not essential; enthusiasm to learn is key!Knowledge of food preparation, cooking, and kitchen hygiene practices.Ability to work efficiently in a fast-paced setting while maintaining attention to detail.Strong teamwork skills with a positive attitude towards supporting colleagues.Basic understanding of health and safety regulations relevant to food service environments.Flexibility to work various shifts including evenings, weekends, or holidays as required.A genuine interest in hospitality, serving others, and developing culinary skills.Embark on your hospitality journey with us — where energy meets opportunity! We’re dedicated to fostering a vibrant work environment that supports your growth while delivering outstanding service to our guests.

Experienced Paralegal – Part-Time Hendon, London Competitive remuneration, depending on experience Flexible working pattern considered Potential progression to a full-time position Qazi & Co Solicitors Limited is seeking an experienced and dependable Paralegal to join our friendly, community-focused practice in Hendon. This is an opportunity to undertake meaningful legal work, develop your own responsibilities and work closely with experienced solicitors. The successful candidate will support active cases rather than being limited to routine administrative duties. The role Working under appropriate solicitor supervision, you may be responsible for: • Managing routine matters and progressing files, • Taking client instructions and preparing detailed attendance notes, • Drafting correspondence, applications and witness statements, • Preparing court and tribunal bundles, • Conducting legal and procedural research, • Reviewing evidence and identifying missing documents, • Communicating with clients, courts, counsel and public authorities, • Monitoring deadlines and maintaining accurate case records, • Attending court hearings and conferences where appropriate, • Assisting with billing, file reviews and case closure, • Supporting solicitors across the firm’s practice areas The work may include immigration, housing, family law, civil litigation, landlord and tenant matters and general legal support. Experience in one or more of these areas would be welcomed. What we offer • Competitive remuneration based on experience, • Part-time hours with some flexibility over working days, • Meaningful responsibility and varied casework, • Direct supervision and mentoring from experienced solicitors, • Court, tribunal and counsel-conference exposure, • A supportive and approachable working environment, • Paid training and professional development, • Regular performance and progression reviews, • Potential confirmation of relevant Qualifying Work Experience, • Opportunity to progress to a senior paralegal, trainee or full-time position, • Experience within an established, SRA-regulated high-street practice About you You should ideally have: • At least two years’ experience in a law firm or legal casework environment, • Experience managing or progressing files under supervision, • Strong drafting and written communication skills, • Excellent organisation and attention to detail, • Confidence communicating with clients from different backgrounds, • The ability to prioritise work and meet important deadlines, • A professional, compassionate and reliable approach, • Good IT and case-management skills A law degree, LPC, SQE studies or CILEX qualification would be advantageous but is not essential where the candidate has strong practical experience. Additional language skills, particularly Dari, Pashto, Urdu, Hindi or Chinese, would be helpful but are not required. Working arrangements This is primarily an office-based position at our Hendon practice because the role involves client contact, file handling and close collaboration with the legal team. A flexible working pattern may be agreed depending on experience and operational requirements.

Min 2 years experience kitchen assistant with health and hygiene certification and work record to help us as a line cook. Experience is a must! With record to show. You will be on the fryer section executing orders cutting salad and helping in the Kp station. If you have all the above call us.

GRILL CHEF Layali Lounge – London About Layali Lounge Layali Lounge is a vibrant and welcoming restaurant in London, offering guests an authentic and memorable dining experience inspired by Middle Eastern and Mediterranean cuisine. Our menu focuses on fresh ingredients, traditional flavours and expertly prepared grilled dishes. We are committed to delivering high-quality food and excellent service in a warm and stylish restaurant environment. The Role We are looking for an experienced and passionate Grill Chef to join the kitchen team at Layali Lounge. The successful candidate will have strong experience working on a charcoal grill, grill or similar cooking section, with a good understanding of cooking meats to the correct temperature while maintaining quality, consistency and presentation. You will play an important role in ensuring that our grilled dishes are prepared to a consistently high standard throughout service. Key Responsibilities • Prepare and cook a range of grilled dishes in accordance with Layali Lounge recipes and quality standards., • Operate the grill safely and efficiently during busy services., • Prepare and cook chicken, lamb kebabs, skewers and other grilled dishes to the required standard., • Ensure all meat is cooked correctly according to food safety requirements and customer specifications., • Maintain excellent portion control and consistency., • Prepare mise en place and ensure your section is fully stocked and ready for service., • Monitor cooking times and coordinate with the kitchen team to ensure food is served promptly., • Maintain a clean, organised and efficient grill section throughout service., • Follow all food hygiene, health & safety and HACCP procedures., • Ensure correct storage, labelling, temperature control and stock rotation., • Minimise food waste and use ingredients efficiently., • Work closely with the Head Chef, Sous Chef and wider kitchen team., • Support other kitchen sections when required., • Maintain high standards of food presentation and quality at all times., • Assist with cleaning and closing down the kitchen and grill area., • Contribute to maintaining a positive and professional kitchen environment. Experience & Skills The ideal candidate will have: • Previous experience as a Grill Chef, Chef de Partie or similar role., • Strong grill experience – essential., • Experience cooking meat, poultry, kebabs, skewers and grilled dishes., • Experience within a busy restaurant or high-volume kitchen., • Good knowledge of food safety and kitchen hygiene standards., • Ability to work efficiently under pressure during busy services., • Excellent attention to detail and consistency., • Good communication and teamwork skills., • Reliable, punctual and professional approach to work., • Ability to follow recipes, portion specifications and kitchen procedures., • Passion for producing high-quality food., • A willingness to learn and develop within the business. What We Offer • Competitive hourly rate, depending on experience., • Opportunity to work within a busy and growing London restaurant., • Supportive and professional kitchen environment., • Opportunity to develop your culinary skills., • Opportunities for progression within Layali Lounge. Position Details Position: Grill Chef Location: London Employment: Full-time / Part-time Work Location: In person Experience: Previous grill experience essential Join the Layali Lounge Team If you are an experienced Grill Chef who takes pride in preparing high-quality grilled food and enjoys working in a fast-paced restaurant environment, we would love to hear from you. Join Layali Lounge and become part of a team committed to great food, great service and an exceptional guest experience.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Full-Time Operations & Customer Support Assistant – Immediate Start We are looking for a reliable and enthusiastic Order processor/Operations & Customer Support Assistant to join our friendly and supportive team. This is a full-time position with an immediate start. The role involves handling small, lightweight products only, and full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Answer customer phone calls when needed, providing excellent customer service, • Manage customer returns and replacements efficiently, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Basic Excel skills are mandatory, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required Working Hours • Monday to Friday, 9:00 AM – 5:00 PM, • Not working on Bank Holiday Location • Based near Canons Park in Stanmore, with good access to public transport

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

CHEF / COOK – IMMEDIATE START Dua Lounge is looking for an experienced Chef/Cook to lead our kitchen operation in North Finchley (N12). This is an exciting opportunity for a chef who is confident working independently and helping build a food operation from the ground up. Initially, you will be the sole chef responsible for kitchen operations. As the business grows, kitchen assistants and additional staff will be recruited to support the role. Responsibilities: • Food preparation and service, • Managing the kitchen independently, • Maintaining food quality and presentation standards, • Stock management and ordering requirements, • Following food hygiene and safety procedures, • Assisting with the development of menu items, • Preparing food for both in-house customers and online delivery platforms Requirements: • Previous experience as a Chef or Cook, • Ability to work independently and take responsibility for the kitchen, • Strong organisational skills, • Knowledge of food hygiene and food safety regulations, • Experience with Mediterranean, Grill, Burgers, Wraps, Sharing Platters or Lounge-style food is preferred, • Reliable, punctual and professional What We Offer: • Immediate start, • Competitive salary based on experience, • Opportunity to build and lead the kitchen department, • Potential progression into Head Chef position, • Growing business with long-term opportunities Location: Dua Lounge 318 Ballards Lane North Finchley London N12 To apply, please send your CV, availability and salary expectations.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

Gaming Machine, Pool Table & Jukebox Service Engineer Location: Hertfordshire, North London and surrounding areas Job type: Full-time, permanent Company: Crystal Leisure Ltd Salary: Competitive, dependent on experience Benefits: Company vehicle, fuel card, tools, uniform and workplace pension About the role Crystal Leisure Ltd is looking for a reliable and practical Field Service Engineer to install, maintain and repair gaming machines, pool tables, jukeboxes and associated leisure equipment across our customer locations. You will work mainly in pubs, clubs and other hospitality venues, responding to service calls and ensuring that equipment is safe, presentable and operating correctly. This is a field-based role involving regular travel throughout Hertfordshire, North London and the surrounding areas. Previous experience with gaming or leisure equipment would be an advantage, although training can be provided to a candidate with strong electrical, mechanical or technical ability. Main responsibilities • Diagnose and repair faults on digital gaming machines, fruit machines and other amusement equipment., • Service and repair pool tables, including coin mechanisms, ball releases, cushions, cloth and levelling., • Diagnose and repair digital jukeboxes, amplifiers, speakers and associated audio equipment., • Install, exchange and remove equipment at customer premises., • Configure equipment, internet connections, routers and basic network settings., • Complete preventative maintenance and equipment safety inspections., • Carry out software updates and basic equipment programming., • Maintain accurate digital job sheets, service records and parts-used information., • Manage spare parts and tools carried in the company vehicle., • Keep equipment clean, secure and professionally presented., • Communicate clearly with venue managers and staff., • Escalate recurring or complex technical faults when required., • Assist with machine collections, cash handling or meter readings where authorised and properly trained., • Follow company procedures relating to security, cash, data protection and health and safety., • Participate in an agreed out-of-hours or weekend call-out rota. Essential requirements • Good practical electrical, mechanical or technical skills., • Ability to diagnose faults logically and work independently., • Basic understanding of computers, software and networking., • Good communication and customer-service skills., • Reliable, organised and able to manage a daily workload., • Comfortable working in pubs, clubs and hospitality venues., • Physically capable of moving equipment safely with appropriate assistance and handling equipment., • Full UK driving licence., • Willingness to travel throughout the company’s service area., • Flexibility to work occasional evenings, weekends and bank holidays as required., • Honest and trustworthy, particularly when working around cash and valuable equipment. Desirable experience Experience in any of the following would be beneficial: • Gaming, amusement or fruit machines., • Pool tables and coin-operated equipment., • Digital jukeboxes and commercial audio systems., • Electronic or electrical fault-finding., • Computers, routers, Wi-Fi and network cabling., • AV, CCTV, alarms or other field-service equipment., • Working in pubs, clubs, arcades or the wider leisure industry., • PAT testing or relevant electrical qualifications. What we offer • Competitive salary based on experience., • Company vehicle and fuel card., • Company phone or tablet., • Tools, equipment and uniform., • Full product and systems training., • Workplace pension., • Holiday entitlement., • Overtime and call-out opportunities., • A varied, hands-on position with opportunities to develop your technical skills., • The opportunity to work with both established leisure equipment and new interactive gaming technology. Working hours The normal working pattern will be agreed with the successful applicant. Because our customers operate within the hospitality sector, some evening, weekend and bank-holiday work may be required. Participation in an on-call rota may also form part of the role. How to apply Please send your CV together with a short explanation of your relevant technical or field-service experience. Applicants from electrical, mechanical, AV, IT, vending, security or similar service backgrounds are encouraged to apply.

We are looking for bright, energetic students to work within our Operations Department in the evenings and weekends. Full training will be provided. This post offers excellent and flexible experience in Office Administration and can be easily dove-tailed with higher education courses. Job Description The role is based from home but 4 weeks training will need to be completed at our Head Office in Cuffley (direct train from Finsbury Park and Moorgate). We liaise with insurance companies to arrange private medical assistance for foreign nationals whilst they are in the UK. It would ideally suit medical/dental/veterinary students as you would have first contact with patients, obtain telephone medical histories and triage cases. There will be opportunities to write medical reports, referral lettePlears and to interpret test results, under the supervision of our Medical Director. The office is open between 6.30am and 10.30pm 7 days a week. Minimum hours 11 hours per week and maximum hours 30 hours per week. Hourly rate - £12.75 per hour plus an additional £2.25 for Friday Evening, Saturday Daytime, Evening , Sunday Daytime and Bank Holidays

Job Purpose To provide a high-quality caretaking, cleaning and grounds-maintenance service for residents living on the estate. The postholder will help ensure that communal areas, estate grounds, facilities and equipment are clean, safe, secure and well maintained. The role also involves identifying and reporting repairs, supporting contractors working on the estate and maintaining positive working relationships with residents and colleagues. The duties listed below are not exhaustive. The postholder may be required to undertake other reasonable duties that support the effective and safe operation of the estate. Main Responsibilities Estate Cleaning and General Care • Ensure estate cleaning frequencies and standards are maintained as directed by the TMO / Estate Manager., • Clean and wash communal areas, including staircases, entrances and other shared spaces., • Clean communal windowsills, glass doors and other accessible communal surfaces., • Remove graffiti where appropriate and report more serious incidents to the Manager., • Carry out litter picking across estate grounds, grassed areas and shrub beds., • Sweep estate areas, pathways and other communal external spaces., • Grit pathways and other areas during icy or hazardous weather conditions., • Ensure estate roads, paths and communal areas are kept clean and free from avoidable hazards., • Undertake general internal upkeep of residential blocks. Grounds Maintenance • Maintain estate grounds to a good standard., • Cut grass and maintain lawned areas., • Tend to shrubs, hedges, flowerbeds and planted areas., • Clear leaves and other garden waste., • Keep external communal spaces tidy, safe and presentable. Repairs, Maintenance and Reporting • Identify and, where possible, address minor incidents of disrepair or breakdown., • Report repairs, damage and maintenance issues promptly to the Manager., • Take appropriate action in emergencies involving repairs or damage., • Maintain communal lighting where appropriate, including changing bulbs., • Report abandoned vehicles and illegal parking to the Manager., • Report any contractors or council operatives observed working on the estate where appropriate., • Keep appropriate records of significant incidents, including fire, burglary, flooding or other emergencies, using agreed systems such as the staff WhatsApp group. Security and Access • Lock and unlock gates and other designated estate access points., • Provide access to authorised contractors when required., • Hold and safeguard keys for communal cupboards, gates and other estate facilities., • Ensure keys are used responsibly and securely at all times. Contractor and Estate Support • Assist authorised external contractors while they are working on site when required., • Help ensure contractors are able to access relevant parts of the estate., • Report concerns relating to contractor activity to the Manager., • Remove lumber and bulky items to the designated estate lumber storage area where appropriate. Tools, Equipment and Stores • Take responsibility for estate stores, tools, plant and equipment used as part of the role., • Use equipment safely and appropriately., • Report damaged or defective equipment., • Keep storage and lock-up areas neat, tidy and free from hazardous materials. Resident and Team Working • Establish and maintain respectful and professional working relationships with residents., • Work cooperatively with colleagues as part of the estate management team., • Work independently when required., • Provide reasonable cover for colleagues when required and agreed with management., • Communicate concerns, incidents and relevant estate matters promptly to the Manager. Health, Safety and Compliance The postholder must: • Follow HLEMB’s health and safety procedures and safe working practices., • Comply with relevant COSHH requirements when handling cleaning products or other controlled substances., • Use personal protective equipment where required., • Report hazards, accidents, incidents and near misses., • Help maintain safe working and storage areas., • Follow HLEMB’s Equal Opportunities and Diversity Policy in carrying out all duties and responsibilities., • Undertake appropriate training required for the role. Person Specification Essential Criteria Applicants must demonstrate: • Ability to successfully complete an Enhanced DBS check where required before taking up the post., • Commitment to HLEMB’s Equal Opportunities and Diversity policies., • Basic numeracy and literacy skills in English., • Good verbal communication skills., • Good timekeeping, reliability and punctuality., • Physical fitness appropriate to a role involving manual work and some heavy lifting., • Previous caretaking, estate services, cleaning, grounds-maintenance or similar practical experience., • Ability to identify and report repairs and matters of disrepair., • Ability to look after estate tools, equipment and keys responsibly., • Ability and willingness to work outdoors in a range of weather conditions., • Ability to work both independently and as part of a team., • Flexibility to provide reasonable cover when required., • Willingness to undertake relevant training and develop new skills., • A professional, responsible and honest approach., • Ability to understand basic technical or operational information., • Ability to use a mobile phone for work-related communication and reporting. Desirable Criteria It would be advantageous for applicants to have: • Knowledge of health and safety requirements relevant to caretaking, cleaning or grounds maintenance., • Previous experience of working with COSHH-controlled substances., • Experience of cooperative housing, social housing, resident management or a similar community-based environment., • General IT skills., • Ability to provide brief written reports outlining issues identified and action taken. Additional Requirements This job description provides an overview of the main duties associated with the post. It is not intended to be an exhaustive list. The postholder may be required to undertake other reasonable tasks that fall within the scope of the role and are necessary for the smooth, safe and effective operation of the estate.