Operations assistant jobs in NorwichCreate job alerts

We’re looking for a highly organised and proactive Finance & Compliance Assistant to join the SoCode Group. This is a pivotal role supporting our finance and operations function, ensuring smooth delivery of credit control, contractor payroll, and compliance processes across multiple regions. You’ll work closely with the Operations Director and Finance Manager, acting as a key point of contact for contractors, clients, and partners across our global supply chain. This role requires the person to be able to travel to travel to our Norwich office on a hybrid basis, but will support our offices globally including UK (Cambridge, Norwich, & London), Spain (Marbella), and USA (New York). Key Responsibilities Contractor Payroll • Support weekly global contractor payroll processes, • Validate timesheets and manage approvals, • Process UK contractor and umbrella payments, • Coordinate payments with EMEA & US workforce partners, • Upload self-bill invoices and maintain payroll reporting Credit Control • Take ownership of credit control across the group, • Monitor outstanding balances and chase overdue invoices, • Maintain accurate payment records and reconcile accounts, • Set up and manage automated reminders, • Conduct financial assessments and credit checks for new clients Other Finance Support • Assist with the issuing of invoices and reconciling accounts, • Manage and track client purchase orders Compliance & Contractor Management • Ensure contractors are compliant before and during assignments, across UK, EMEA, & US., • Act as a key contact for contractors and workforce partners, • Support audits and maintain accurate, audit-ready documentation, • Identify and escalate compliance risks We will provide full training across our platforms, and also our global compliance process. What We’re Looking For • Experience in payroll (ideally contractor/multi-region but not essential), • Exposure to credit control / accounts receivable, • AAT Level 2 or CIPP qualification (desirable), • Strong communication and organisational skills, • Ability to manage multiple priorities in a fast-paced environment, • A proactive, “go the extra mile” mindset What You’ll Get • Company laptop, • Annual performance-based bonus, • High achiever holidays, • Regular company events & rewards, • Annual eye tests & support Why Join Us? This is a fantastic opportunity to step into a dynamic, global role where you’ll have real impact across finance and operations. If you thrive in a fast-moving environment and enjoy variety in your day-to-day work, we’d love to hear from you. If you have any questions on the role, please get in touch with Jessica Dalton-Brown at SoCode.

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. You will plays an important role in the day-to-day operations ofour store activities

A community-focused organization in Norwich is looking for a Café Assistant to join their team.The role involves supporting day-to-day operations, offering excellent customer service, and preparing food and beverages.Candidates should have a positive attitude, good communication skills, and basic f

We are currently recruiting for an experienced and hands‑on Hotel Manager to oversee the day‑to‑day operations of a small hotel located in the heart of Norwich city centre. Previous experience in a Hotel Manager or Assistant Manager role. Hotel Manager - Norwich City Centre.

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Administrative Assistant – Transport Operations (Temporary 6 Months Maternity Cover) Our client, a busy transport and logistics company, is looking for a reliable and organised Administrative Assistant to join their team. This is a temporary 6-month role, with the potential to extend for the right candidate, supporting both office and light warehouse activities. Hours: Monday to Friday, 9:00am – 5:30pm Pay: £12.21 to £13.85 DOE Location: Norwich Dress Code: Uniform provided or smart casual. Safety boots and other PPE provided as required. About the Role This role provides essential administrative support to the transport operations team. You will handle general office administration, maintain records, manage correspondence, and prepare reports and spreadsheets. In addition, you will assist with basic warehouse duties such as product labelling and stock checks. Key Responsibilities • General administrative and clerical support, • Answer and manage phone calls, emails, and correspondence, • Maintain accurate records, filing systems, and databases, • Prepare documents, reports, and spreadsheets, • Support managers with ad hoc tasks, • Assist with warehouse duties, including labelling and stock checks Requirements • Previous administrative experience preferred, • Experience in the transport or logistics industry is a plus, • Strong organisational skills and attention to detail, • Confident IT user (Microsoft Office), • Reliable, proactive, and able to work both independently and as part of a team, • Comfortable working in both office and warehouse environments This is a fantastic opportunity for someone looking to gain experience in transport operations while working in a supportive, fast-paced environment

Customer Service Administrator Norwich From £28k per annum dependent on experience Staffing Innovations are working with a successful and forward thinking engineering company in Norwich that is leading the way in its field. With significant expansion this is an exciting time to be joining the business. We are looking for an experienced Customer Service Administrator with a background in engineering or trade counter operations to join this successful team. Key Areas of Responsibility • Assisting the sales department with orders and queries., • Monitoring sales emails and distributing as required., • Obtaining price and availability from suppliers., • Set up new parts and prepare quotations for sales team., • Turn sales quotations into active sales orders., • Raise sales orders for field sales team's customers, • Collating, analysing and reporting on sales information to the business as follows:, • Stock management (purchasing, demand forecasting, supplier relations, goods-in, inventory control & organisation.), • Liaising with couriers/brokers, researching rates, tracking orders globally, filing parcel enquiries and claims., • Maintaining stock levels and parts storage for retail, trade and workshop needs., • Placing orders, receiving/unpacking deliveries, liaising with suppliers, organisation of the parts storage area and stock taking., • Researching new product lines, locating alternative products & forecasting demand to maintain consistent supply of products. The Successful Customer Service Assistant will have the following: · Ability to work within strict standards and procedures. · Ability to understand and follow instructions. · Good communications skills. · Ability and aptitude to learn. Flexible and adaptable. · Demonstrate a positive "can do" approach to work. · Ability to function well within a team environment. · Adhere to company Quality, Health, Safety policies. · Customer and Quality Focus. Monday to Friday 40 hour week 8.30 to 5.00 with a ½ hour lunch break. The company offers many benefits to its team: 25 days holiday plus statutory days. Auto enrolled pension scheme at 3% company contribution – following probationary period. 3 x Life insurance Cover – following probationary period. Free Tea & Coffee Free parking on site. If this role is of interest, please send a full up to date CV to Claire @ Staffing Innovations