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Title: Healthcare Assistant Location: London Hours: 40 hours per week Salary: £27,000 per annum *Please note this role will require you to travel to our different clinics throughout the UK Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. Due to continued growth, a fantastic opportunity has arisen to join Optical Express as a Surgery Associate (Healthcare Assistant) based in our London Clinics. The role involves travelling to cover other Optical Express surgery clinics (travel costs will be covered by Company) Key Responsibilities and Accountabilities: Following appropriate training, supervised practice and competency achievement assessments, you will be able to undertake all designated roles within the surgery team working across two surgical specialities: laser vision correction department (LVC) and ophthalmic (IOL) theatres. You will also be responsible for the following: • Pre-operative testing; conducting tests prior to examination and treatment and assisting during the consent appointment process, including providing information to patients prior to their IOL or LVC procedure., • Patient discharging; instructing the patient pre and post procedure on the care of the eyes, updating medical records, making follow up appointments., • Laser technician; preparation and calibration of the lasers, understanding data, loading and transferring data, safe running of the lasers., • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing queries., • Assisting the surgeon during consent appointments and treatments – acting as scrub assistant (LVC only); taking notes for the surgeon; instilling eye drops., • Undertaking the role of ‘HCA’ (Healthcare Assistant) in IOL theatre to assist the surgical team and patients during surgery and associated tasks such as decontamination of instruments., • Actively participating in the end of treatment day activities; updating patient files, filing, compiling ‘end of day’ reports for head office, cleaning the department, stock and lens ordering., • Reporting untoward incidents – taking an active role in patient safety issues and quality and risk management. Essential Skills • Excellent communication and presentation skills, • Ability to absorb and convey highly technical information, • Adaptable with a flexible approach to work, • Excellent time management skills and ability to prioritise tasks, • A confident and professional individual who has fantastic organisational skills, • Excellent telephone manner, • Demonstrate confidentiality, integrity and discretion, • Flexibility to travel to other clinics on a regular basis (travel costs will be covered by Optical Express) What’s in it for you? • A market leading salary, • No night shift, • State of the art, modern working environments, • 29 days’ annual leave per annum, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eyewear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • An accessible management team and transparent management structure, • Working in a larger clinical team means less pressure on our staff and more time to spend with our patients, • Full visibility of 6-weeks' rota This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

We are currently recruiting for a full-time Optical Assistant role in our new London stores. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, are climate neutral certified, and donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Provide an amazing in-store customer experience, • Demonstrate exceptional product knowledge as well as accurately explaining features and benefits of bloobloom lenses and frames, • Carry out the dispensing following the optometrist’s recommendations, • Oversee the complete lifecycle of orders and provide consistent after-sale assistance, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in practice as an optical assistant, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern stores, with excellent staff facilities, • Regular company socials and events, • Perks for employees and up to 10 family members and friends, • Free spectacles and sunglasses for you, and discounts for family and friends, • 21-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom Full-time

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Provide an amazing in-store customer experience, • Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames, • Carry out the dispensing following the optometrist’s recommendations, • Oversee the complete lifecycle of orders and provide consistent after-sale assistance, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in retail, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern new stores, with excellent staff facilities, • Regular company socials and events, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom, • Working Hours: 40 hours per week

Optical Assistant Kingston upon Thames Location: Kingston upon Thames Salary: Competitive + Bonus + Perks Hours: Full-time Kingston is a charming area close enough to London for the buzz, but far enough out to enjoy riverside walks, a relaxed pace, and that lovely local feel. It's the best of b