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Credit Controller/Collections Support, ASAP start, 3 month temporary assignment, Coventry Your new company Join a forward-thinking, customer-centric business committed to delivering exceptional service throughout the full lifecycle of every contract. Your new role As a Credit Controller/Collections Support Advisor, you will play a vital role in managing inbound and outbound customer contact - handling high volume calls and enquiries with professionalism and care. Your primary responsibility will be to deliver outstanding customer service while managing all customer requests throughout the duration of their contract using an in-house contract management system. Using your initiative, you’ll identify effective solutions for customer needs, support credit control activity, and spot opportunities for contract renewals to enhance revenue. A core part of your role will be ensuring all interactions align with service level objectives and quality standards. You will provide a high-quality telephone service, ensuring department service levels are consistently achieved. You will understand customer needs and deliver appropriate solutions that align with company processes, with a focus on customer retention and renewal opportunities. You will manage customer requests throughout the life of the contract, including complex enquiries such as financial modifications. You will oversee the end-of-contract process, ensuring timely return of vehicles and identifying opportunities for extensions or renewals. You will handle complex enquiries via phone and tailored written responses, escalating matters appropriately. You will maintain an up-to-date knowledge of products, processes, systems, and compliance obligations. What you'll need to succeed To be successful in this role, you look to have a passion for customer service and strong experience of managing high-volume inbound and outbound calls - ideally you will come from a call centre environment. You will have experience in collections or credit control. You will have confident verbal and written communication skills and strong organisational skills. You must be immediately available to start a temporary assignment and able to commit to a 3-month temporary assignment. What you'll get in return You will have the opportunity to join a dynamic, supportive organisation that values its people and promotes internal growth. You will contribute to customer experience and operational improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4771872

Sales opportunities are initiated by either an outbound dialler call, inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements. Following BT sales methodology and procedures to retain, develop and grow business such as; effective quest

A new role has risen as an Internal Sales / Telesales / Direct Sales Executive working for a growing UK ExpressParcels B2B and B2C delivery business based in South Coventry area The role paying circa £28,000 plus good commission and OTE will suit anyone with a strong Internal Sales / Telesales background with a new business hunger to bring on new clients, hit targets, hit KPIs and earn commission. The role is Hybrid with 3 days in the office and 2 days working from home and would suit someone living in Coventry, Leicester, Ryton-on-Dunsmore, Bedworth, Nuneaton, Rugby, Kenilworth, Leamington Spa and South East Birmingham • You will be responsible for successfully winning new business and achieve your monthly new business target in line with the company's strategic plan. - This will be achieved through identifying SME's and developing a personal prospect funnel. - You will monitor the performance of customers to ensure they trade to profile andprofitable, you will deliver an action plan if variances occur. - To be successful in this role, you will need to be target driven with experience gained within a core sales environment and naturally find motivation in achieving sales targets. Key Responsibilities: New Business - Manage and convert inbound enquiries into sales opportunities. - Build a pipeline of prospective customers by researching, lead sourcing and identifying potential leads through outbound call activity. - Provide product and service information to customers, addressing their needs and concerns. - Offer tailored solutions based on client requirements. - Prepare quotations, proposals, and contracts for potential customers. - Be a product expert, answering customer questions relating to the product specifications and pricing. - Confidently explain and negotiates our commercial offering. - Maintain accurate and up-to-date records of sales activities, leads, and customer information in CRM software. Compliance is key. - Consistently onboard new customers using the prospect funnel you have created. - Organise and hold virtual meetings with customers to proactively drive sales. - Support new customers through the onboarding process. - Provide accurate sales forecasts and reports to management. - Coordinate and manage sales documentation and contracts, ensuring all paperwork is completed accurately and on time. - Monitor the trading performance of customers ensuring they are trading to profile and meeting the requirements in terms of traffic mix - Act as a point of escalation for any client issues, providing prompt and effective solutions. - Collaborate with other departments to resolve operational challenges, such as delays, service issues, or billing discrepancies. - The ability to communicate, engage and to interpret the needs of the customer - Maintain an excellent working knowledge of all our clients products and services sold and keeps current on industry developments. - Able to quickly build relationships and identify sales opportunities with new prospects, following up leads and converting to business wins. Experience, Knowledge and Skills: - Previous experience gained within a sales or account management position/environment. - Results-focused, motivated by meeting targets and achieving high performance. - Excellent communication skills, both verbal and written. - The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads. - Based in the Coventry, Rugby, Kenilworth, Bedworth, Nuneaton, Leamington Spa, Ryton-on-Dunsmore, Leicester or Birmingham area

Make outbound calls to patients who have enquired about refractive treatments. Experience in outbound sales or a high-contact customer service role. Contact Centre – Outbound Sales.

North Lewisham PCN is looking for a resilient Call Handler Sales Advisor in the Proactive Care team to engage with NHS patients through outbound calls. The position requires making over 150 calls per day, explaining health review importance, and motivating patients to schedule appointments.

The successful candidates will handle outbound calls, assisting customers of Severn Trent Water with queries related to their water issues. Strong customer service skills and previous experience in a call center are essential. Finlay Jude Associates Ltd is seeking Call Centre Advisors to join their

Call Handler NHS - Outbound Sales. In this high-impact role, you’ll be part of a dedicated outbound sales calling team focused on helping NHS patients access vital health reviews and clinical appointments. You’ll make over 150 outbound calls per day, engaging with patients who may be unaware, he

The position is offered on a full-time basis, typically working Monday to Friday between the hours of 2pm - 8pm.

The position is offered on a full-time basis, typically working Monday to Friday between the hours of 1.

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Front Office Host / Receptionist - Relocation Opportunity - Braemar, Scotland.Front Office Host / Receptionist.Join one of Scotland's most celebrated luxury hotels.The award winning Fife Arms-a 5 star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Emplo

Community Learning and Development Support Worker (Temporary).Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Dev

Due to our continued growth, we now have an exciting opportunity for part-time Cleaners to join our business working in Chester.No experience is required as we will invest in your training and development, while giving access to education for your future progression.Uniform, equipment and products w

If you require further information about this vacancy, please call 01620 827868, or email us on. Please note: East Lothian Council do not accept CV's (either electronically or by mail).

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

If you require further information about this vacancy, please call 01620 827868, or email us on. Please note: We do not accept CV's (either electronically or by mail).

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

No call centre agent experience required.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Answering telephone calls and passing on messages to the relevant departments in a polite and organised manner. Our Recruitment Team is based at our Head Office in Brighton so we may call you from a Brighton number (.

No call centre representative agent experience needed. Call Centre Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call centre representative agent experience is not necessary.

You will be physically, mentally and emotionally resilient, with the ability to work effectively in a dynamic environment.

Please contact our Talent team by calling 01473 228782 or emailing.

Please contact our Talent team by calling 01473 228782 or emailing.

Please contact our Talent team by calling 01473 228782 or emailing.

Are you looking for an interesting role that makes a tangible difference to others?.Due to changes with service users, they are currently looking for individuals to join their residential service who would like to make a difference to those recovering in neuro rehabilitation.Their trans