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Credit Controller/Collections Support, ASAP start, 3 month temporary assignment, Coventry Your new company Join a forward-thinking, customer-centric business committed to delivering exceptional service throughout the full lifecycle of every contract. Your new role As a Credit Controller/Collections Support Advisor, you will play a vital role in managing inbound and outbound customer contact - handling high volume calls and enquiries with professionalism and care. Your primary responsibility will be to deliver outstanding customer service while managing all customer requests throughout the duration of their contract using an in-house contract management system. Using your initiative, you’ll identify effective solutions for customer needs, support credit control activity, and spot opportunities for contract renewals to enhance revenue. A core part of your role will be ensuring all interactions align with service level objectives and quality standards. You will provide a high-quality telephone service, ensuring department service levels are consistently achieved. You will understand customer needs and deliver appropriate solutions that align with company processes, with a focus on customer retention and renewal opportunities. You will manage customer requests throughout the life of the contract, including complex enquiries such as financial modifications. You will oversee the end-of-contract process, ensuring timely return of vehicles and identifying opportunities for extensions or renewals. You will handle complex enquiries via phone and tailored written responses, escalating matters appropriately. You will maintain an up-to-date knowledge of products, processes, systems, and compliance obligations. What you'll need to succeed To be successful in this role, you look to have a passion for customer service and strong experience of managing high-volume inbound and outbound calls - ideally you will come from a call centre environment. You will have experience in collections or credit control. You will have confident verbal and written communication skills and strong organisational skills. You must be immediately available to start a temporary assignment and able to commit to a 3-month temporary assignment. What you'll get in return You will have the opportunity to join a dynamic, supportive organisation that values its people and promotes internal growth. You will contribute to customer experience and operational improvement. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4771872

A new role has risen as an Internal Sales / Telesales / Direct Sales Executive working for a growing UK ExpressParcels B2B and B2C delivery business based in South Coventry area The role paying circa £28,000 plus good commission and OTE will suit anyone with a strong Internal Sales / Telesales background with a new business hunger to bring on new clients, hit targets, hit KPIs and earn commission. The role is Hybrid with 3 days in the office and 2 days working from home and would suit someone living in Coventry, Leicester, Ryton-on-Dunsmore, Bedworth, Nuneaton, Rugby, Kenilworth, Leamington Spa and South East Birmingham • You will be responsible for successfully winning new business and achieve your monthly new business target in line with the company's strategic plan. - This will be achieved through identifying SME's and developing a personal prospect funnel. - You will monitor the performance of customers to ensure they trade to profile andprofitable, you will deliver an action plan if variances occur. - To be successful in this role, you will need to be target driven with experience gained within a core sales environment and naturally find motivation in achieving sales targets. Key Responsibilities: New Business - Manage and convert inbound enquiries into sales opportunities. - Build a pipeline of prospective customers by researching, lead sourcing and identifying potential leads through outbound call activity. - Provide product and service information to customers, addressing their needs and concerns. - Offer tailored solutions based on client requirements. - Prepare quotations, proposals, and contracts for potential customers. - Be a product expert, answering customer questions relating to the product specifications and pricing. - Confidently explain and negotiates our commercial offering. - Maintain accurate and up-to-date records of sales activities, leads, and customer information in CRM software. Compliance is key. - Consistently onboard new customers using the prospect funnel you have created. - Organise and hold virtual meetings with customers to proactively drive sales. - Support new customers through the onboarding process. - Provide accurate sales forecasts and reports to management. - Coordinate and manage sales documentation and contracts, ensuring all paperwork is completed accurately and on time. - Monitor the trading performance of customers ensuring they are trading to profile and meeting the requirements in terms of traffic mix - Act as a point of escalation for any client issues, providing prompt and effective solutions. - Collaborate with other departments to resolve operational challenges, such as delays, service issues, or billing discrepancies. - The ability to communicate, engage and to interpret the needs of the customer - Maintain an excellent working knowledge of all our clients products and services sold and keeps current on industry developments. - Able to quickly build relationships and identify sales opportunities with new prospects, following up leads and converting to business wins. Experience, Knowledge and Skills: - Previous experience gained within a sales or account management position/environment. - Results-focused, motivated by meeting targets and achieving high performance. - Excellent communication skills, both verbal and written. - The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads. - Based in the Coventry, Rugby, Kenilworth, Bedworth, Nuneaton, Leamington Spa, Ryton-on-Dunsmore, Leicester or Birmingham area

The successful candidates will handle outbound calls, assisting customers of Severn Trent Water with queries related to their water issues. Finlay Jude Associates Ltd is seeking Call Centre Advisors to join their team in Walsall, West Midlands. Strong customer service skills and previous experience

Make outbound calls to patients who have enquired about refractive treatments. Contact Centre – Outbound Sales. Experience in outbound sales or a high-contact customer service role.

Kitchen Assistant - Bank - Care Home - Hopton On Sea.This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and suppo

Senior Care Assistant - High Peak.Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents.Senior Care Assistant Contract.Contracted to 36 hours per week.Paid DBS, pension, uniform provided.As Senior Care Assistant, you will g

Laundry Assistant - Bank - Care Home - Chalfont St.This is a casual, part-time role offering flexible working.As a Bank Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident

The position is offered on a full-time basis, typically working Monday to Friday between the hours of 2pm - 8pm.

Night Care Assistant - Bank - Malvern.This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support an

Our residential home is in the beautiful High Peak, providing high quality Residential, Respite and Dementia care for 36-residents.Contracted to 36 hours per week.Paid DBS pension, uniform provided.As a Care Assistant, you will make a meaningful difference in our residents lives everyday.This role i

Senior Care Assistant - Care Home - Wirral.As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistant

Kitchen Assistant/Cook - Hinckley.Our private care home is situated in the beautiful town of Hinckley, close to the town centre.We specialise in Residential Care, Dementia Care, Nursing Care, Respite Care, and Palliative care for 72-residents.Contracted to 0 hours per week.Paid DBS, pension, uniform

Senior Care Assistant - Care Home - Wilton.As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistant

The position is offered on a full-time basis, typically working Monday to Friday between the hours of 1.

Care Assistant - Bank - Care Home - Fontwell.This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providin

Senior Care Assistant - Hinckley.Senior Care Assistant Contract.Contracted to 24-48 hours per week.Paid DBS, pension, uniform provided.As Senior Care Assistant, you will guide and support your team in delivering safe, high quality, person centred care that makes a real difference every day to our re

Night Care Assistant - Bank - Fontwell.This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support a

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

Night Care Assistant - Horndean.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's

Front Office Host / Receptionist - Relocation Opportunity - Braemar, Scotland.Front Office Host / Receptionist.Join one of Scotland's most celebrated luxury hotels.The award winning Fife Arms-a 5 star retreat in the heart of the Cairngorms National Park, holder of 2 Michelin Keys and winner of Emplo

Activities Assistant - Bank - Care Home - Chalfont St.This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our resid

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Care Assistant - Bank - Care Home - Horndean.This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providin

Care Assistant - Bank - Hinckley.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every da

Care Assistant - Bank - Care Home - Chalfont St.This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, provi

If you require further information about this vacancy, please call 01620 827868, or email us on. Please note: East Lothian Council do not accept CV's (either electronically or by mail).

Night Care Assistant - Bank - Horndean.This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support a

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Senior Care Assistant - Care Home - Wouldham.As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assista

Senior Care Assistant - Hinckley.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every d

Care Assistant - Care Home - Poynton.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.

Based in the Wirral, our stunning all-inclusive 55-bed care facility offers high-quality Nursing, Residential, Dementia & Respite care.Contracted to 48 hours per week.Paid DBS pension, uniform provided.As a Care Assistant, you will make a meaningful difference in our residents lives everyday.This ro

Care Assistant - Bank - Care Home - Bramley Green.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments

Community Learning and Development Support Worker (Temporary).Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Dev

Care Assistant - Bank - Care Home - Burwash.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and m

Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in a retail environment in.Experience is preferred but not essential as we will invest in your training and development, while giving access to education opportunities for your futur

Housekeeping Assistant - Care Home - Mollington.As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assi

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Care Assistant - Bank - Care Home - Wouldham.Due to the property's location and the limited availability of public transport in the area, it is preferable that the candidate possesses a valid driving license and access to a vehicle.As a Bank Care Assistant at a Barchester care home, you'll help resi

Activities Assistant - Bank - Care Home - Mollington.This is a casual, part-time role offering flexible working.As a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our reside

Senior Care Assistant - Nights - Nuneaton.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives

Kitchen Assistant - Bank - Care Home - Stanwell.This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A

Care Assistant - Nights - Chorleywood.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives eve

Care Assistant - Bank - Care Home - Stanwell.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and

Care Assistant - Nights - Hinckley.At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every

This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great mom

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Night Care Assistant - Bank - Leamington Spa.This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing sup