Events Manager - Permanent / Full Time
hace 13 días
Coventry
Overview The Event Manager plays a key role in the successful planning coordination and execution of events within the venue. This position is responsible for managing all aspects of event operations from pre-event planning and logistics to on-the-day delivery and post-event evaluation. Working closely with clients contractors suppliers and internal teams the Event Manager ensures a seamless experience for organisers exhibitors and attendees while maintaining high standards of safety customer service and operational efficiency. Roles and Responsibilities: Event Planning and Management • Collaborate with clients to understand their needs and objectives through pre-event planning meetings., • Supervise the setup and breakdown of Exhibitor spaces ensuring with health and safety and venue design guideline., • Verify that Electrics IT and Rigging Services are in place before the event begins., • Complete pre-event check lists recoding any issues with relevant departments., • Ensure the Conference and Exhibition spaces are clean well maintained and prepared for scheduled events., • Supervise routine maintenance programme., • Develop event concepts timelines and budgets., • Manage all aspects of event logistics including venue set up equipment and staffing., • Produce detailed Estimated Trading Accounts (ETSs) for all event over 10000., • Accurate forecasting for all events., • Enforce safety guidelines fire regulations and health protocols on the exhibition floor., • Conduct inspections to ensure that exhibitors comply with contractual agreements and event regulations., • Build and maintain strong relationship with clients., • Provide Excellent Customer Service and address client inquiries and concerns in a timely manner., • Ensure the smooth and efficient execution of the events on the day., • Lead daily staff briefing with operational teams., • Address any issues or problems that arise during the event., • Serve as the primary point of contact for Organisers and Exhibitors during the event., • Monitor the Event floor to ensure organisers exhibitors and visitors follow venue regulations including health and safety including the set up and dismantling of stands within the show tenancy period., • Building good relationships with Organisers and Exhibitors., • Troubleshoot and resolve onsite issues such as technical problems organisers and exhibitor concerns or visitor enquiries., • Collate sign off sheets with Organisers Contractors for Self-Build Stands Shell Scheme Carpet and Electrics., • Supervise the breakdown of exhibits and ensure all equipment and materials are removed efficiently., • Collect feedback from organisers exhibitors and attendees for future improvements., • Prepare reports summarising the events success challenges and areas for improvement., • Address any technical or structural issues to minimise disruption to future events, • Conduct post event checks capturing any damage is recorded and repaired and that any charges are passed on to the relevant parties., • Stay upto date with industry trends and best practices., • Contribute to the development of new event concepts and strategies., • Montor to Conference and Event Co-ordinator. Qualifications : Relevant Qualifications: Education: • Degree or equivalent qualification in Event Management Hospitality Business Marketing or a related field is preferred., • Minimum 24 years of experience in event planning coordination or operations (preferably in a venue agency or hospitality environment)., • Proven track record of managing live events exhibitions conferences or corporate functions., • Strong organisational and project management skills with the ability to manage multiple priorities., • Excellent interpersonal and communication skills both written and verbal., • Confident in leading meetings and delivering briefings to internal teams and clients., • Sound financial acumen; experience with budgeting forecasting and cost control., • Comfortable interpreting event layouts CAD drawings and risk assessments., • Strong working knowledge of event regulations health and safety standards and licensing requirements., • Customer-focused professional and solution-driven., • Calm under pressure and comfortable working to tight deadlines., • Flexible with working hours including evenings weekends and public holidays when required., • Proactive attitude and strong team ethic. Relevant Skills: Organisational & Planning Skills • Excellent time management and ability to multitas.k, • Strong project planning from concept to delivery., • Scheduling and coordinating complex event timelines., • Confident in client-facing roles., • Skilled in written and verbal communication., • Ability to clearly communicate with internal teams vendors and stakeholders., • Quick thinking and solution-oriented under pressure., • Able to respond effectively to last-minute changes or challenges., • Budget creation and cost control., • Forecasting and profitability tracking., • Supervising event staff and operational teams., • Delegating tasks and overseeing team performance., • Client-focused with a strong emphasis on guest experience., • Building long-term relationships with organisers and stakeholders., • Proficient in Microsoft Office Suite (Excel Outlook PowerPoint)., • Familiar with event management software or CRMs (e.g. EventsAir Ungerboeck Salesforce)., • Knowledge of health & safety regulations risk assessments and emergency procedures., • Familiarity with industry guidelines like the AEV eGuide., • First aid or IOSH qualifications (beneficial). Additional Information : Person Specification: • Strong background in event management or operations within a venue or agency setting., • Proven ability to manage multiple events and stakeholders simultaneously., • Excellent organisational and communication skills., • Confident decision-maker with a solution-focused mindset., • Knowledge of health & safety and industry regulations (e.g. AEV eGuide compliance)., • Comfortable working irregular hours including evenings and weekends. Remote Work : No Employment Type : Full-time Key Skills Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C Experience: years Vacancy: 1