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2nd Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support to end users. Must have strong O365 / GPO / Azure / Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) 2nd Line IT Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress down Fridays2nd Line IT Service Desk Responsibilities: Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to cover core hours of support (8am-6pm, Monday to Friday) Document all pertinent end user request information, including name, department, contact information and nature of problem or issue as well as regular updates Act as SMEs on fields of expertise, and / or escalate to 3rd line, supervisor, or team leader and service desk manager, as required Build rapport and elicit problem details from service desk customers Prioritise incidents, service requests and problems and be flexible and able to adjust based on the uniqueness of each one Administer and maintain, the corporate estate, (workstations, servers, BYOD, MDM, O365, SaaS & on prem Applications, Azure, etc) Identify and become proficient with appropriate software and hardware used and supported by the organisation Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups/restores, and configuring systems and applications Drive an all-inclusive culture that relies in clear, timely, exemplary communication and transparency, by defining expectations, prioritising properly, following through resolution, and conducting post resolution actions (Documentation of resolution as Knowledge Base Articles, post-incident communication, etc) Perform under defined timeframes and proactively report any need for deviation Attend meetings that may be necessary in the performance of your duties Comply with and uphold company policies and procedures, including but not limited to IT, Security, Health and Safety Participate in security related exercises, such as patching, security audits and the remediating actions that derive from these as and when required Understand the operation of Spam Filtering, Web Security and Antivirus Leverage provided RMM tool(s) for monitoring, administration, and remote support Administer and maintain the joiners / movers / leavers process in a timely and secure way Build and distribute corporate hardware while maintaining inventory and asset registers Undertake any additional tasks as may reasonably be required from time to time Work as part of a closely knit team of Service Delivery and collaborate effectively on a daily basis with the other IT teams Participate in the continual improvement of services and processes Create and manage support requests to 3rd party vendors when required and follow to resolution Work with the Change Manager as required per the Change Management process2nd Line IT Service Desk Engineer Skills & Experience: Minimum 3 years previous experience in a similar role as a 2nd Line IT Support in an SLA, CSAT, ITIL driven environment Experience with desktop and server operating systems, O365, SaaS, MDM, and other tools of the trade Working understanding of Active Directory, Exchange, and Microsoft 365, GPO, basic networking, Virtualisation (VMware preferably) Proven written and verbal communication skills Proven analytical and problem-solving abilities Knowledge of computing hardware, including PCs, Servers, mobile devices, and laptops Out of the box troubleshooting, ability to combine information while understanding the larger scale situation, and skills to communicate with non-technical resources of every levelServices advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Mechanical Construction Manager At Dornan we are currently recruiting for Mechanical Construction Manager to join a major Healthcare Project in Surrey. This is an opportunity to play a key role on a high‑profile site, leading mechanical delivery and helping drive project excellence from start to completion. Your Team You'll join a hardworking, ambitious, and supportive team where your ideas matter and your development is genuinely prioritised. At Dornan, we invest in long‑term career growth through structured progression pathways and continuous training support. Responsibilities In this full‑time, fixed‑term role, you'll work closely with the Project Manager to coordinate and deliver mechanical works to the highest standards. You'll help plan and sequence activities, support supervision of site teams, and ensure all works meet programme requirements, technical specifications, and Dornan's safety standards. Your work will span planning, overseeing labour and materials, monitoring progress, maintaining quality and compliance, and ensuring safe, efficient site operations. You'll be involved in everything from short‑term lookaheads and cost awareness to supporting commissioning, handover, and collaboration with subcontractors, suppliers, and client teams. You will also play a key part in maintaining site discipline, supporting apprentices, ensuring equipment and materials are effectively managed, and escalating any issues that impact productivity or scope. About You Your Experience You bring proven experience as a Mechanical Construction Manager on Commercial Shell & Core Projects. You have strong technical knowledge of mechanical services - including HVAC, pipework, and building services - and the capability to manage subcontractors, workforce planning, and programme delivery in a fast‑moving environment. You take ownership, communicate clearly, lead effectively, and are committed to continuous professional development. Your Qualifications A relevant mechanical trade background or a third‑level qualification in Mechanical Engineering, Building Services Engineering, or a related field SMSTS or equivalent safety‑management certification Appropriate and current health and safety training (e.g. Safe Pass / CSCS / equivalent) To find out more information please contact Sean Hitchman on (phone number removed) / (url removed) #LI-SH1

Nursery Manager - Wandsworth Full time and part time option available Salary from £41 to £52k 56 place nursery Benefits · Full- or part-time available · The freedom to lead and grow: this is your chance to shape the role and use your vision to build something special. · Additional leave and company pension. · Access to health and well-being programs, with support for your continued professional development. · Parking space · Free staff snacks and refreshments in staff area · Birthday off · Flexibility in hours when needed · Annual Christmas celebration · Termly team events · Employee bonus structure What we’re looking for · A minimum Level 3 qualification in Early Years (Level 5 or above preferred). · At least 2 years’ experience in a management role within an early years setting, ideally with experience in Ofsted inspections. · Strong knowledge of EYFS, safeguarding, Ofsted frameworks, and best-practice early years pedagogy. · Proven ability to lead, inspire, and develop a team. Someone who leads by example and is caring and nurturing to both children and staff. · Excellent organisational, communication, and problem-solving skills. You’ll be ready to hit the ground running and shape the future with us. Salary starting: £41,000 pro rata (based on ~full time) Best Start recruitment want to help you to make the right choice in your next career move. If you meet the criteria set above, or would like Early Years Career advice please apply ASAP for an informal and confidential chat. We cater for all Early Years jobs and currently have Nursery Manager, Deputy Manager, QTS, Montessori, Room Leader and Early Years Practitioner / Nursery Nurse vacancies