Duty Manager (Inside M25) (Hornchurch, Essex)
hace 1 día
Hornchurch
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business. As Duty Manager you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts. Key responsibilities include: Maximise profit: • Have a clear focus on delivering great availability for your customers., • Play an active role in your store to sell a 1 & save a 1 to help drive sales., • Proactively support and work with the Talking Shop Rep in your store., • Support team engagement in your store., • Play a part in creating an inclusive culture where everyone can be their best., • Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees., • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop., • Follow and implement all cash handling and security policies & processes. Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers: • Love your customers by being approachable., • Look after our own by being respectful., • Work together by being enthusiastic., • Hate waste by taking action., • Experience in a retail management or supervisory role ideal but not essential., • Communicates effectively with every colleague to deliver store tasks first time, every time., • Plans and organises the shift, using every member of the team., • Provides balanced feedback when needed to improve the performance of every colleague., • 15% discount in all Iceland and The Food Warehouse stores., • 28 days holiday (including Bank Holidays)., • Christmas vouchers increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression.