Patient administrator jobs in London

Job Summary The post holder will be expected to assist in the smooth running of the clinical services, whilst working closely with the service clinicians and other administrative team members. Main duties of the job To fully coordinate all clinical and non-clinical rotas whilst also building and managing effective working relationships To ensure that resource is effectively planned to the required levels each day. This will primarily be through the management of rotas to ensure these are being run and managed as efficiently and effectively as possible. To provide support and a comprehensive administration service for Operational Management. About us WF GP FedNet is a not-for-profit Federation of the 36 GP Practices in Waltham Forest. We are a private limited company who provides NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home. Job description Job Responsibilities 1. To provide administrative support to the Clinical and Operational Management Teams. 2. Inputting data onto the computer systems. 3. To communicate and liaise with medical, nursing and non-clinical staff as necessary in the administration of rotas, making adjustments as needed depending on required staffing levels. 4. Identifying, arranging and managing locum cover to cover shift short-falls and seeking approval from Management where necessary. 5. Record all bookings and details of locum/agency bookings for the services on in-house systems/Rotamaster and internal spreadsheets. 6. Make necessary adjustments to working rotas to try and ensure maximum cover from internal resource pool where possible and reducing agency/locum spend. 7. Ensure compliance with local policies and maintain accurate records. 8. Validating all agency invoices to ensure that there are no discrepancies. 9. To ensure the working rotas are kept up to date at all times, ensuring all key staff and external stakeholders are kept informed of any changes. 10. To provide data and necessary reports when required in relation to staffing resource and expenditure within the service. 11. Deal with weekly Rota correspondences to all operating hubs + UCCS updating with all changes 12. To have a working knowledge of the Data Protection Act and its requirements, in respect to confidentiality for both patients and staff and ensuring any computerised information system is maintained as requested. 13. Deal with issues that arise appropriately, including enquiries or complaints, ensuring that no issue is inappropriately delayed in being actioned. 14. Ensure good working relationships with all staff within the services, the organisation and all outside agencies. 15. Work closely and support supervisors and create additional rotas when needed 16. Plan and run GP recruitment events 17. Undertake additional duties where appropriate as requested by the Service Manager. 18. To plan and coordinate your workload to ensure all deadlines are met and objectives achieved 19. To maintain good standards of professionalism. 20. To undertake on-going personal development through participation in appraisal and supervision. 21. To attend and participate in relevant training identified through supervision and appraisal. 22. This job description will be reviewed with the Service Manager and Head of Operations as and when necessary, in conjunction with the post holder. As an employee of the organisation you may be asked to move within other services in response to service needs. This job description gives a general outline of the post and it is not intended to be inflexible or a final list of duties. It may therefore be amended from time to time in consultation with the post holder. Person Specification Skills Essential Excellent interpersonal and communication skills across all levels both inside and outside the organization. Verbal and written communication skills. Excellent telephone manner Aptitude and confidence for working with a rapidly changing environment. Ability to manage own workload, deliver to targets and deadlines Good computer literacy and familiarity with spreadsheets, Word, Excel, and Outlook Accuracy and attention to detail Able to work in a team and on own initiative. Able to analyse and problem solve complex information and make an informed decision. Able to take instruction, direction and work effectively as part of a team. Qualifications Essential Good general standard of education to GCSE level or equivalent Evidence of continuing professional development Intermediate Level IT Skills Personal Qualities Essential Open to learning and development, with a professional attitude Good motivation and an innovative approach to work. Able to develop and maintain good working relationships within the team. Act in ways that support equality and promote diversity Compassionate - Open minded, treats colleagues, patients, carers and relatives with dignity and respect. Confident but calm under pressure. Experience Essential Experience of working in a busy administrative role within a healthcare setting Experience of working with Primary Care IT systems (desirable) Experience of working across organisational boundaries in a health care setting Experience in coordinating team rotas and utilising electronic rostering solutions, i.e: Rotamaster Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Waltham Forest Federated GP Network Address 500 Larkshall Road Highams Park London E4 9HH

The receptionist supervisor will assist the duty manager in all business operations. The supervisor must be confident in Supervising and Working Alone in the Hotel building during some shifts. We are a small Boutique Hotel in Great Titchfield St, W1W 7QR, consisting of 5 Bedrooms. We are seeking a Flexible Hotel Receptionist supervisor to Work shifts from 7 a.m. to 10 p.m., 5 days a week. Candidates must be confident enough to work alone and on weekends. Your duties involve front desk reservations, assisting the manager in all customer services, and supervising the hotel reception during various shifts. Duties also include a combination of Administration, Updating Prices and Inventory, replying to emails, Managing Housekeeping and concierge, portering, keeping Reception and common areas clean and sanitised, and assisting with all guests’ requirements. Training will be provided. Must be very flexible and willing to work both Mornings and Afternoon Must be Willing to Work on a Rota timetable, including weekends and public holidays if required. This is a great opportunity for personal development and to gain more experience in Reservations, Customer service, Sales, Accounts and Administration, and Hotel Management. Join our team at our small, privately run 5-room Hotel. We foster a supportive work environment where your contributions are valued, and your professional growth is encouraged. We are seeking someone who has: - Fluent in Written & spoken English. -Good with Computers - Able to handle reservations and allocation of bookings - Experienced in Supervisory role - Must be Flexible and willing to work weekends, Bank Holidays, early Mornings, or evenings. - Very Competent, Able to work alone. -Hard Working, patient, and Calm - Helpful, polite, and Willing to assist Guests with Luggage or solve problems - Guest Customer Service focus, Very Friendly, Polite. - Good communication skills, keeping the manager up to date with any problems and follow-up. -Good Listener, managing any requests or issues with genuine warmth and interest in learning - Good personality with a can-do attitude and self-motivation. - Provide professional Service and be able to smile at work. Job Duties involve: Check-In and Check-Out Hotel Guests Managing Online Reservations Liaising with Customers and their requirements. Handling any room complaints Managing all Emails and Telephone Queries Administration Random Room Inspections Attending to Guest requests Assisting in Managing all Departments: Reservations, Housekeeping Please e-mail your CV via attachment (You Must have a UK work permit), and Experience (1 year+ work experience.) .... etc Job Types: Full-time,

Training available and excellent support staff. Pay scale dependant on experience £11.50 - £12.50 Day to day responsibilities include answering patient queries on the phone, booking patients with the right clinician, calling patients to book them in for health checks and vaccinations.  You'll need to follow our systems, policies and procedures carefully and ensure that you maintain confidentiality at all times. Personal Characteristics be friendly and welcoming be patient and understanding work in a team but use their own initiative work with all types of people deal with people who may be angry or upset be confident using the phone

Position: Care Coordinator Experience: Minimum of 1 year experience in healthcare (NVQ Level 3) Job Description: The Care Coordinator is responsible for facilitating and coordinating comprehensive care services for individuals. This role involves assessing patients' needs, developing tailored care plans, coordinating healthcare services and appointments, and monitoring patient progress to ensure optimal health outcomes. The ideal candidate will have a minimum of 1 year of experience in healthcare, strong communication skills, and the ability to work collaboratively with interdisciplinary teams. Key Responsibilities: Conduct assessments of patients' medical, psychological, and social needs. Develop individualized care plans based on assessment findings and treatment goals. Coordinate healthcare services, appointments, and referrals with providers and specialists. Monitor patients' progress and adjust care plans as needed. Facilitate communication between patients, families, caregivers, and healthcare teams. Maintain accurate records of assessments, care plans, and interventions. Qualifications: Minimum of 1 year experience in healthcare (NVQ Level 3). Bachelor's degree in nursing, social work, healthcare administration, or a related discipline preferred. Strong communication, interpersonal, and organizational skills. Ability to work independently, prioritize tasks, and collaborate effectively with interdisciplinary teams.

Employment duties Provide high quality dental treatment in line with current theory and practice, while treating patients with empathy and understanding Maintain the required professional registration, indemnity and insurance Manage own programme of continuing professional development to maintain and improve own professional knowledge and competence and to meet the GDC requirements Follow all practice policies and procedures and maintain standards of infection prevention and control in line with current theory and practice Treat patients with empathy and understanding Establish, promote and maintain productive working relationships with all team members to provide high standards of care and service to the patients in line with the practice policies and procedures Liaise with the practice owner on all matters concerning administration, pay and service conditions Supervise the assisting dental nurse in regard to clinical matters Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work Key tasks Offer dental treatment to the patients in line with the dentist’s skill, experience and the GDC’s ‘Scope of Practice’ including: Diagnose disease Prepare comprehensive treatment plans Prescribe and provide endodontic treatment on adult teeth Prescribe and provide fixed and removable prostheses Carry out oral surgery Provide oral health advice and care Carry out periodontal surgery Extract permanent teeth Prescribe and provide crowns, bridges, veneers and cosmetic dentistry Carry out treatment on patients who are under general anaesthesia Provide conscious sedation Prescribe medicines as part of dental treatment Prescribe and interpret radiographs Additional skills which a dentist could develop after appropriate training: Provide implants Provide non-surgical cosmetic injectables Prescribe and provide fixed orthodontic treatment Refer to a suitable practitioner if the treatment is outside of your sphere of knowledge and/or experience Recognise where supervision is necessary and refer appropriate difficult professional or clinical issues to the practice owner Take part in the emergency rota as directed Maintain good lines of communication with the practice team in the best interests of patients Obtain valid consent from patients before starting treatment, in line with the current guidelines and the practice policy Ensure that all clinical dental notes are comprehensive, contemporaneous and complete and are available for inspection at the premises at any time Keep up to date with and practise in line with current NHS (where appropriate) and GDC regulations as well as with the guidance from the Faculty of General Dental Practitioners and NICE Keep up to date with health and safety requirements Attend practice meetings and training sessions when requested Observe correct professional behaviour and promote a positive image of the profession and the practice at all times Keep confidential all patient, business and practice information Work actively with the practice owner to develop the practice and implement the business plan