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Job summary We are seeking an experienced Practice Manager to oversee the day-to-day operations of Sidley Medical Practice, ensuring the continued delivery of safe, efficient, and high-quality care. This is a full-time, on-site role (Monday to Friday), with working hours typically between 09:00-17:00. The successful candidate will play a key leadership role in managing finances, compliance, HR, and operational performance, while working closely with the GP Partners and wider team. Main duties of the job The Practice Business Manager will be responsible for the overall leadership and operational management of the practice, ensuring the smooth day-to-day running of services, effective staff performance, and financial efficiency. This includes managing budgets, overseeing HR and recruitment processes, maintaining compliance with CQC and NHS contractual requirements, and supporting continuous improvement initiatives. The role involves developing policies and systems, coordinating meetings and reports, leading on quality and performance targets (including QOF), and ensuring a safe, high-performing, and patient-focused environment. The post holder will work closely with GP Partners and senior staff to drive strategic development, support staff training and wellbeing, and maintain strong communication within the practice and with external stakeholders About us Sidley Medical Practice is a well-established NHS GP surgery providing comprehensive primary care services to the local community in Bexhill-on-Sea. The practice is committed to delivering high-quality, patient-centred care, supporting individuals in managing their health and wellbeing through accessible, responsive, and professional services. The team is made up of experienced clinical and non-clinical staff, including GPs, nurses, care navigators, administrative teams, and management professionals who work collaboratively to ensure smooth day-to-day operations and excellent patient outcomes. The practice promotes a culture of respect, teamwork, and accountability, where staff are encouraged to contribute to continuous improvement and service development. Sidley Medical Practice fosters a supportive and inclusive working environment, with a strong emphasis on communication, professional standards, and patient confidentiality. Staff are actively involved in delivering efficient services, meeting NHS targets, and maintaining compliance with governance and regulatory requirements. This is an organisation that values professionalism, adaptability, and a proactive approach, offering a positive workplace culture for individuals looking to make a meaningful impact within primary care. Job responsibilities Primary Responsibilities The following are the core responsibilities of the practice business manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice business manager is responsible for: a. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities b. Functional management of all clinical and administrative staff c. Direct line management of the following staff: [Deputy Practice Manager, Administration Manager, Reception Manager, Senior Administrator, Senior Receptionist and Practice Sister/Nurse] d. Managing the recruitment and retention of staff; develop, implement and embed an effective succession plan e. Establishing, reviewing and regularly updating Job Descriptions and Person Specifications, ensuring all staff are legally and gainfully employed f. Developing, implementing and embedding an effective staff appraisal process g. Implementing effective systems for the resolution of disciplinary and grievance issues h. Maintaining an effective overview of HR legislation i. Managing the financial elements of the practice, including budgets, petty cash, etc. seeking to maximise income and reduce expenditure j. Managing contracts for services i.e. cleaning, gardening, window cleaning etc. 4 k. Maintaining an effective liaison with the accountant, overseeing practice accounts, ensuring year-end figures are presented l. Briefing partners on all financial matters, including forecasting m. Managing and processing partners drawings, PAYE and pensions for practice staff n. Ensuring the practice has appropriate insurance cover o. Developing, implementing and embedding an efficient business resilience plan (BRP) p. Coordinating the reviewing and updating of all practice policies and procedures q. Leading change and continuous improvement initiatives; coordinating all projects within the practice r. Coordinating and leading the compilation of practice reports and the practice development plan (PDP) s. Ensuring the team reach QOF targets (supported by the nursing and administrative leads) t. Managing the procurement of practice equipment, supplies and services u. Adopting a strategic approach to the management of all patient services matters v. Developing, implementing and embedding an effective communication strategy (internal and external) w. Ensuring the practice maintains compliance with its NHS contractual obligations x. Actively encouraging and promoting the use of patient online services y. Liaising at external meetings as required z. Marketing the practice appropriately aa. Supporting the management of the Patient Participation Group bb. Supporting the management of all complaints cc. The management of the premises, including health and safety aspects such as risk assessments and mandatory training dd. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Secondary Responsibilities In addition to the primary responsibilities, the practice manager may be requested to: a. Deputise for the partners at internal and external meetings b. Act as the primary point of contact for NHS(E), CCG, community services, suppliers and other external stakeholders Person Specification Qualifications Essential • Educated to degree level in healthcare or business;, • Good standard of education with excellent literacy and, • numeracy skills;, • Leadership and/or Management Qualification. Desirable • AMSPAR Qualification Experience Essential • Experience in working with the general public ;, • Experience in managing accounting procedures including, • budget and cash flow forecasting;, • Experience of working in a health care setting;, • Experience in managing large multidisciplinary teams;, • Experience in performance management, including appraisal, • writing, staff development and disciplinary procedures;, • Experience in successfully developing and implementing, • projects;, • Experience in workforce planning, forecasting and, • development;, • Experience in chairing meetings, producing agendas and, • minutes. Desirable • NHS / Primary Care General Practice experience;, • Relevant health and safety experience.

A UK pensions firm is seeking a motivated individual to join as a pensions management lead. Ideal candidates will have strong project management skills and a background in pensions management or scheme secretarial roles.

A leading advisory firm is seeking a Pensions Consultant to join their team in the UK.

Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions administration or pensions project management. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Instituti

Strong working knowledge of occupational DC pensions, pensions administration, DC investment strategies, and the DC marketplace (ideally within a master trust environment). Our objective is to become the pre‑eminent player in outsourced pensions for large companies and to be a market leader and in

A leading mutual financial services company is seeking a Client Relationship Manager to manage retention and growth in workplace pensions. The ideal candidate will have experience in relationship management within corporate pensions and excellent communication skills.

Candidates should have proven success in managing corporate relationships, knowledge of the DC Workplace Pensions market, and excellent communication skills.

A leading recruitment firm is seeking a Pensions Manager to lead their in-house Pensions function. You will collaborate with trustees and company stakeholders, develop governance frameworks, and enhance the pensions communication strategy.

Isio is recruiting for a Pensions Consultant to join our Pensions Operational Solutions Team as an Assistant Manager, where we are at the forefront of enabling schemes to deliver the best outcomes for members. Experience in technical aspects of pensions administration, including calculations, benefi

A leading consulting firm in the UK is seeking candidates with expertise in pensions consulting to join their expanding team.

Candidates will deliver UK DB pensions advice to clients, manage key projects, and build client relationships. Excellent pensions consulting skills, technical experience, and a passion for problem-solving are essential. Join a team dedicated to pushing the boundaries in the pensions industry.

Expertise: A recognised pensions qualification (APMI/FPMI) and 10+ years’ experience in pensions administration and service delivery. Balfour Beatty Pensions Centre. Technical know‑how: Deep knowledge of DB and DC pensions, pension systems (ideally Compendia), and strong IT skills.

A well-renowned Financial Services firm seeks an Operational Tax Manager to support the Head of Product and Operational Taxes.

Pensions Administration Manager (ref: 125671). Excellent Senior Operations opportunity for a Pensions Administration Manager who combines technical expertise with strong people leadership and a passion for delivering an exceptional member experience. Proven experience managing or supervising a pensi

We’re looking for a Digital Engagement Manager to join the Digital & Transformation Group and be part of a team dedicated to transforming services that millions of people rely on every day.

A leading pension fund in the West Midlands is seeking an experienced Governance Manager to provide key leadership in governance and compliance.

Ideal candidates will have experience in relationship roles within the pensions industry and professional qualifications such as PMI. A leading pension services company is seeking a Transition Analyst to manage scheme transitions for defined benefit pensions.

Control Manager (Pensions) - Vice President. Strong knowledge of FCA requirements and regulatory expectations, including Pensions & ISA regulations, Suitability & Appropriateness, CASS, and Consumer Duty. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as a Strategy and Policy Manager. In this role, you’ll play a central part in shaping the strategic direction of the Money and Pensions Service.

Pensions Manager, In-House (ref: 80721). Fantastic opportunity to take your career forward leading this in‑house Pensions function. Work closely with the trustees and company, support development and delivery of Pensions strategy for their large DB and DC plans.

Experience – you may currently be a pensions consultant, secretary or in-house pensions manager with past relevant industry experience – actuarial / PMI qualifications useful but not necessary. They are looking for individuals with sound pensions consulting and technical skills, a commercial out

Trent/People First and ResourceLink - Director - Permanent, Fixed Term, Consultancy - UK Wide.This role requires 1-2 days onsite per week.Ensure each stage of the payroll process is conducted in compliance with established procedures and timelines, ensuring staff are paid accurately and on time.Reso

We are looking for a personal pensions operations specialist with deep expertise in delivering, consulting on or directly managing personal pension operations including cash transfers, contributions, crystallisation, drawdown and organizational governance while ensuring regulatory compliance through

A leading consulting firm in the UK is seeking a Pensions Programme Manager to lead complex pension initiatives. Ideal candidates will possess deep knowledge of defined benefit pensions, strong consulting experience, and relevant professional qualifications.

Isio is recruiting for a Pensions Consultant to join our Pensions Operational Solutions Team as a Manager, where we lead the delivery of projects for some of the largest and most complex pension schemes in the UK. A progressive advisory firm, partnering with clients of all sizes to deliver expertise

Control Manager (Pensions) – Vice President. Strong familiarity and prior experience working with personal / self-invested pensions products. Ability to articulate pensions specific requirements and translate these in control requirements.

We’re partnering with a professional trustee firm operating at the forefront of pensions governance. There is a strong emphasis on professional development and progression, making this an excellent opportunity for individuals looking to build a long-term career in pensions governance and take real

A leading professional services firm in the UK is recruiting for a Pensions Consultant to join their Operational Solutions Team.

A leading financial services provider in Greater London is seeking a Key Account Manager to support employer customers. Ideal candidates should have significant knowledge of pensions and experience within the employer sector.

A leading consulting firm in the UK is seeking a Pensions Programme Manager. Ideal candidates should have strong pensions consulting experience, a deep understanding of defined benefit pensions, and the ability to provide strategic recommendations.

Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pension

Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pension

A progressive advisory firm in the UK is looking for a Pensions Consultant to manage complex pension schemes and deliver project solutions.

A trustee organisation in Greater London is seeking a Programme Manager to oversee multiple projects across the business. The ideal candidate will have significant experience in the pensions industry, along with a project management qualification.

M&G is seeking a Risk Manager for its Corporate Pensions Solutions team in Greater London.

As a Senior Pensions Manager, the successful candidate will be working as part of the outsourced pensions management and scheme secretarial team. Our client is looking to appoint a Senior Pensions Manager in their London office. If you\u2019re ready to take the next step in your as a Senior Pensions

Defined Benefit Pensions - Calculations Manager. We are seeking a skilled and experienced Technical Manager to join the Onboarding Calculations Team within our Pension Risk Transfer (PRT) Client Services function. Supporting Team Managers with the ongoing development and coaching of the wider team.

Senior Commercial Contract Manager. Senior Commercial Contract Manager. The Money and Pensions Service (MaPS) is based in Bedford in a recently renovated modern office.

Are you a qualified (or part-qualified) pensions actuary, looking for your next managerial position within the pensions consolidation team of a leading-edge consultancy?. Star Actuarial is currently representing an exciting position for a talented individual with excellent pensions consulting and te

A local government authority in East Midlands is seeking an experienced Pensions Manager to lead a dedicated team.

A UK financial services agency is seeking a Strategy and Policy Manager to shape corporate strategy and develop policy positions.

As the Pensions Manager you will lead a dedicated team and work to enhance our pension services, ensuring a customer-focused approach while driving innovation and continuous improvement for our members and employers. We are looking for an experienced Pensions Manager to provide leadership and direct

A leading pensions specialist in London is seeking an adaptable Project Manager to enhance the customer journey.

A leading retirement solutions provider is seeking a Client Relationship Transition Manager to oversee the transition and implementation of Defined Benefit schemes. The position requires experience in the DB pensions market, strong project management skills, and proficiency in Excel.

The ideal candidate will demonstrate success in managing corporate client relationships and possess strong knowledge of the DC Workplace Pensions market.

Pursuit Executive is seeking an Interim Pensions Manager for a prominent public sector organisation. Experience with ill-health retirement and injury pensions (highly desirable).

A leading UK pensions consultancy is seeking a skilled Pensions Manager for a part-time, 12-month FTC role. The ideal candidate has strong experience in pensions management and a solid understanding of UK regulations.

A leading pension services firm is seeking a Senior Pensions Manager in London to oversee a portfolio of clients in an outsourced pensions management team.