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Join Our Team as a Client Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Client Operations Manager looking for a fresh challenge? If so, we could have the perfect opportunity for you. As we continue our growth journey this newly created role within our Service Operations Team will be responsible for building and maintaining strong relationships between our clients and Brightwell. You will be a key player in ensuring client satisfaction, the role provides a vital link between the client stakeholders and colleagues across Brightwell. As an advocate for change the Client Operations Manager will identify opportunities to build or improve upon our product portfolio contributing to Brightwell’s growth strategy and ensuring excellent client satisfaction. What you’ll do: • Manage a portfolio of pension clients, acting as point of contact at a strategic and tactical level with senior client management members and other associated stakeholders, building strong client relationships., • Within Brightwell, work with the wider business functions to ensure all client requirements are met to the highest quality and supporting the senior management team to build and maintain client relationships., • Support the development of proposals and presenting these to new clients. Identify and develop opportunities for commercial growth and client service level enhancement. Supporting planning and implementation activities at a senior level., • Report key delivery successes and anticipating client concerns and managing client stakeholder expectations in consideration of operational performance fluctuations, changes in service delivery (including regulatory changes) and project work. Managing day-to-day communications proactively where appropriate, setting expectations for response turnaround to help ensure consistency of treatment across the client portfolio., • Develop and implement client retention strategies and account development in support of Brightwell’s strategic agenda for growth., • Oversee client reporting, working with the wider business to ensure reporting is provided to clients on schedule and support with presentations to clients., • Understand and leverage opportunities to create solutions that meet all stakeholder requirements, • Act as a day-to-day contact for client enquiries, setting expectations for response turnaround and ensuring agreed targets are met This role would suit someone with: • A proven track record in developing and maintaining client relationships including senior stakeholder management., • A high level of commercial awareness with experience in the identification, development and implementation of products and services to meet emerging client needs, • Experience in the sale of new products and services to existing and potential clients, • The ability to build and maintain strategic partnerships with stakeholders, • Strong influencing skills with the ability to communicate effectively at all levels within and external to the organisation, • A positive and professional attitude, • The ability to work to deadlines and manage workload appropriately, • Experience of operating in a change environment, • Experience of identifying and driving continuous improvement, • Proven management experience in the pensions industry (desirable) Why Brightwell? • As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including:, • Annual performance bonus of up to 20%., • 25 days holiday (increasing to 30 with service) plus bank holidays., • A pension with 15-17% employer contributions (depending on age)., • 8 x salary Life Insurance., • Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave), • Free health assessments., • Health cash plan., • Professional study support., • Employee Assistance Programme and free Wellhub wellness network platform access., • Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!

Join Our Team as a Member Data Reporting Manager Location: Chesterfield, Derbyshire Are you an experienced Data Reporting Manager or Lead, who is looking to move into a role where you can really have ownership over building and developing data the right way? Within this role you will lead and develop a team of data analysts in delivering high-quality, automated reporting solutions and data-driven insights across defined benefit (DB) pension schemes. What you’ll do: Key Responsibilities: • Lead and support a team of data analysts, providing day-to-day guidance, performance management, and strategic direction to deliver high-quality, insightful outputs. Foster a culture of accountability, collaboration, and continuous professional growth., • Promote innovation by encouraging the use of new tools, technologies, and methodologies to keep solutions modern, efficient, and competitive., • Oversee the delivery of business-as-usual (BAU) reporting, ensuring accuracy, timeliness, and stakeholder satisfaction. Drive efficiency through automation and process improvement using tools such as SQL, Python, and Databricks, with a focus on building scalable, future-proof systems., • Collaborate with stakeholders to understand challenges and identify opportunities where data can deliver value. Design and implement data-driven solutions and applications that enable fast, informed decision-making for both clients and internal teams., • Contribute to the development and implementation of robust data governance and quality frameworks, ensuring data integrity, security, and compliance across all reporting activities., • Act as the subject matter expert for DB pensions data reporting, offering guidance on data structures, reporting requirements, and industry best practices to ensure both technical accuracy and contextual relevance., • Build and maintain strong relationships with internal teams, clients, and external partners. Communicate complex data findings in a clear and actionable way to support decision-making across technical and non-technical audiences. This role would suit someone who: Essential • Proven knowledge and experience in pensions data management and reporting, within the DB pension scheme domain including but not limited to –, • DB pensions data structures and their importance to e.g. scheme benefit calculations, • Expert knowledge of regulatory reporting requirements e.g. TPR data quality. Scheme returns, Pensions Dashboard, • Data quality best practices and data governance e.g. PASA data guidance, • Best practices for handling sensitive data e.g. GDPR, ICO guidance, • Proven ability of designing and implementing scalable, automated reporting systems that meet business needs., • Excellent people management skills and experience in leading and developing data teams., • Excellent communication and stakeholder management skills., • Strong technical skills in data analysis, reporting tools (e.g. SQL, Python, Excel), data quality improvement, and reports automation., • Ability to manage multiple priorities and deliver under pressure. Desirable • Knowledge of pensions administration systems and data structures (IntelliPen experience is highly desirable)., • Experience in delivering client-facing data solutions., • Familiarity with data governance and data quality frameworks., • Delivering data solutions using data bricks. Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: • Annual performance bonuses of up to 10-20%., • 25 days holiday (increasing to 30 with service) plus bank holidays.nu, • A pension with 15-17% employer contributions (depending on age)., • 8 x salary Life Insurance., • Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave), • Free health assessments., • Health cash plan., • Professional study support., • Employee Assistance Programme and free Wellhub wellness network platform access., • Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!

Brightwell is seeking a Pensions Data Manager to lead a team of data analysts in developing automation and reporting solutions for DB pension schemes.

As a Support Worker at a Barchester independent mental health hospital, you'll use your intuition and empathy to help our patients get the most out of life.You'll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours.You can expect to make a b

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Find out more about this role by reading the information below, then apply to be considered.

Senior Health Care Assistant - NightsWhen registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Position: Senior Health Care Assistant - Nights.Considering applying for this job

This will be planned in advance with Case Manager and the client.

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