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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Purchasing Manager Derby Permanent Salary: £50,000 - £55,000 p.a DOE Are you an experienced Senior Buyer/Lead Buyer who has worked within precision engineering/advanced manufacturing industries in an SME environment? Are you looking for a step up into management? Are you capable of championing change and challenging the status quo? Have you experienced implementing ERP systems? If the answer is YES to the above, then we have the perfect opportunity for you.... EMBS Engineering has been instructed to acquire a talented Purchasing Manager to join a market-leading, well-established Aerospace engineering company that specialises in the design and manufacture of intricate components for world-leading organisations. With an international presence, our client has a business portfolio that spans the biggest names in Aerospace and Defence. Following year-on-year growth, our client is looking to recruit a Purchasing Manager to join their existing talented team on a permanent basis. What's on offer? Stability/Longevity: Permanent position. Competitive salary: £50,000 - £55,000 p.a. Hours: Days. 35 Hour working week, with flexibility around start and finish times. Early finish on a Friday. Comprehensive Healthcare plan. Excellent pension scheme - The choice of x2 pensions + much more. Responsibilities will include, but are not lim...

PURPOSE OF THE POSTTo lead and manage the Management Information System (MIS) and the MIS team, ensuring the effective use of data and systems to support funding compliance, service planning, and quality assurance across the Employment, Skills and Learning Service. The post holder will: 1. Drive the continuous improvement of MIS processes to ensure learner and service data is accurate, valid, reliable, and fit for audit and performance monitoring. 2. Ensure full compliance with all Funding Body requirements, including those of the Department for Education (DfE), Department for Work and Pensions (DWP) and the East Midlands Combined County Authority (EMCCA). 3. Provide clear and effective leadership in the development and delivery of MIS, planning and funding, in line with the Service’s standards and expectations. 4. Oversee funding compliance through the use of PDSATs, Funding Occupancy Reports, and regular audits of participant data. 5. Work collaboratively with the Head of Service, Senior Management team, and Curriculum teams to prepare for Self-Assessment, Ofsted inspection, and other quality assurance processes. 6. Develop and maintain robust reporting within the MIS to provide accurate, timely, and insightful data that underpins effective contract performance management and supports continuous quality improvement across the Service. 7. Monitor changes to funding regulations and Individualised Learner Record (ILR) requirements, ensuring that systems, processes, and staff practices are updated in a timely way to maintain compliance and maximise funding opportunities SUPERVISORY RESPONSIBILITES To Whom: Principal Finance, Funding and Operations Manager For Whom: MIS Data Analysts MAIN RESPONSIBILITIES Leadership and Management: 1. Lead and manage the MIS team, providing clear direction, effective performance management, and opportunities for individual and team development, in line with Council HR policies and procedures. 2. Provide day-to-day leadership of MIS, planning, and funding functions, ensuring they meet the Service’s standards and expectations Funding Compliance & Data Assurance 3. Oversee the operation of the MIS (using ProSolution) and associated systems to ensure the timely and accurate collection, collation, and validation of participant records. 4. Compile and submit the Individualised Learner Record (ILR) to the DfE within published deadlines, ensuring accuracy and full compliance with funding rules. 5. Monitor funding rules, ILR requirements, and related guidance, updating systems, processes, and staff practices accordingly. 6. Support managers and staff to understand and comply with DfE and EMCCA funding rules through training, briefings, and dissemination of information. 7. Undertake regular spot checks and audits of learner data in our MIS (ProSolution), using tools such as PDSATs and Funding Occupancy Reports, to ensure compliance and data integrity. Data Reporting & Service Improvement 8. Manage and develop MIS processes using SQL, ensuring data is efficiently captured, stored, and processed to support accurate reporting, funding compliance, and service performance analysis. 9. Gather, analyse, and interpret learner and service data to inform planning, review, quality assurance, and performance management. 10. Develop and maintain interactive data dashboards using tools such as Power BI, providing senior managers and curriculum leads with clear, accessible insights for performance monitoring, strategic planning, and continuous improvement. 11. Provide the Senior Management Team (SMT) and curriculum managers with timely performance reports, including trend analysis, funding forecasts and recommendations to support decision-making and service improvement. 12. Co-ordinate data collection and reporting to support the annual Self-Assessment Review (SAR) and Quality Improvement Planning (QIP) processes. 13. Work collaboratively with the HR team to maintain the staff Single Central Record (SCR) and compile the annual Further Education (FE) Workforce Data Return, ensuring all information is accurate, complete, and submitted within statutory deadlines. 14. You will use your extensive knowledge of data and funding compliance in an education, skills and employment setting to ensure that data is input, managed and interpreted correctly. 15. Review and respond to incoming data requests, proactively seeking clarification to ensure expectations are clear, and provide data that is accurate, actionable, and aligned with stakeholder needs. 16. You will work with a multidisciplinary service focused on delivering education and employability services for people with multiple barriers. The service reports outcomes to funders and for scrutiny. You will ensure that data is accurate and timely. 17. You will find work arounds when systems go wrong and you will work at pace. 18. Develop effective workarounds for system issues and perform tasks efficiently in a fast-paced environment. 19. Monitor data to identify inputting inaccuracies, patterns, and irregularities, and propose appropriate recommendations for improvement or action. 20. You will act as a superuser for various funding portals and our MI System, ensuring user accounts are secure, current, and managed in line with Data Protection regulations. 21. You will have expert knowledge on the data required for Ofsted inspections (and any other audit or inspection), and will lead on providing accurate, timely reports during inspections. Operational Processes & Compliance 22. Liaise with centres and other administrative staff to ensure that the enrolment of learners is compliant, effective and includes confirmation of eligibility and checking of the Learner Records Service for prior achievements 23. Work collaboratively with Curriculum Managers ensuring course timetables and schedules are accurately managed in the MIS. Additional Responsibilities 24. Understand and comply with the City Council’s environmental policies. 25. Comply with all Health & Safety policies and legislation in performance of the duties of the post. 26. Work with information technology and associated systems in accordance with the City Council’s policies & procedures. 27. Comply with standing orders, financial regulations, and Departmental instructions. 28. Carry out duties and responsibilities of the post in compliance with the City Council’s Equality and Diversity policy and Safeguarding procedures. 29. Take part in the Councils Great Performance Conversations (GPC) Scheme 30. Comply with operational requirements, including restrictions on annual leave during critical reporting periods, such as the ILR submission window in mid-October. 31. Travel between Adult Learning centres as required

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